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case management specialist

Enlyte

<div>Company Overview:
<div>
At Enlyte, we combine innovative technology, clinical expertise, and human compassion to help people recover after workplace injuries or auto accidents. We support their journey back to health and wellness through our industry-leading solutions and services. Whether you're supporting a Fortune 500 client or a local business, developing cutting-edge technology, or providing clinical services you'll work alongside dedicated professionals who share your commitment to excellence and make a meaningful impact. Join us in fueling our mission to protect dreams and restore lives, while building your career in an environment that values collaboration, innovation, and personal growth.</div><div></div><div> 
Be part of a team that makes a real difference.</div>
Job Description:
<div>
This is a full-time, hybrid position. The candidate must be located in the Washington, DC area due to regular local travel for in-person patient appointments.</div><div></div><div> 
Perks: Full and comprehensive benefits program, 24 days of paid vacation/holidays in your first year plus sick days, home office equipment including laptop and desktop monitor, mileage and travel reimbursement, Employee Assistance and Referral Program, and hands-on workers&rsquo; compensation case management training.</div><div></div><div> 
Join our compassionate team and help make a positive difference in an injured person&rsquo;s life. As a Field Case Manager, you will work closely with treating physicians/providers, employers, customers, legal representatives, and the injured/disabled person to create and implement a treatment plan that returns the injured/disabled person back to work appropriately, ensure appropriate and cost-effective healthcare services, achievement of maximum medical recovery and return to an optimal level of work and functioning. In this role, you will:</div><ul><li>
Demonstrate knowledge, skills, and competency in the application of case management standards of practice.
</li><li>Use advanced knowledge of types of injury, medications, comorbidities, treatment options, treatment alternatives, and knowledge of job duties to advise on a treatment plan.</li><li>
Interview disabled persons to assess overall recovery, including whether injuries or conditions are occupational or non-occupational.</li><li>
Collaborate with treating physicians/providers and utilize available resources to help create and implement treatment plans tailored to an individual patient.</li><li>
Work with employers and physicians to modify job duties where practical to facilitate early return to work.</li><li>
Evaluate and modify case goals based on injured/disabled person&rsquo;s improvement and treatment effectiveness.</li><li>
Independently manage workload, including prioritizing cases and deciding how best to manage cases effectively.
</li><li>Complete other duties, such as attend injured worker&rsquo;s appointments when appropriate, prepare status updates for submittal to customers, and other duties as assigned.</li></ul>
Qualifications:
<ul><li>Education: Associates Degree or Bachelor&rsquo;s Degree in Nursing or related field.</li><li>
Experience: 2+ years clinical practice preferred. Workers&rsquo; compensation-related experience preferred.</li><li>
Skills: Ability to advocate recommendations effectively with physicians/providers, employers, and customers. Ability to work independently. Knowledge of basic computer skills including Excel, Word, and Outlook Email. Proficient grammar, sentence structure, and written communication skills.</li><li>
Certifications, Licenses, Registrations:
<ul><li>Active Registered Nurse (RN) license required. Must be in good standing.</li><li>
URAC-recognized certification in case management (CCM, CDMS, CRC, CRRN or COHN, COHN-S, RN-BC, ACM, CMAC, CMC) preferred.</li></ul></li><li>
Travel: Must have reliable transportation and be able to travel to and attend in-person appointments with injured workers in assigned geography.</li><li>
Internet: Must have reliable internet.</li></ul>
Benefits:
<div>
We&rsquo;re committed to supporting your ultimate well-being through our total compensation package offerings that support your health, wealth and self. These offerings include Medical, Dental, Vision, Health Savings Accounts / Flexible Spending Accounts, Life and AD&amp;D Insurance, 401(k), Tuition Reimbursement, and an array of resources that encourage a lifetime of healthier living. Benefits eligibility may differ depending on full-time or part-time status. Compensation depends on the applicable US geographic market. The expected base pay for this position ranges from $79,000 - $90,000 annually. In addition to the base salary, you will be eligible to participate in our productivity-based bonus program. Your total compensation, including base pay and potential bonus, will be based on a number of factors including skills, experience, education, and performance metrics.</div><div> 
</div>The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
#LI-AC1<div></div><div> 
Registered Nurse (RN), Nursing, Home Care Registered Nurse, Emergency Room Registered Nurse, Clinical Nurse, Nurse Case Manager, Field Case Manager, Medical Nurse Case Manager, Workers&rsquo; Compensation Nurse Case Manager, Critical Care Registered Nurse, Advanced Practice Registered Nurse (APRN), Nurse Practitioner, Case Management, Case Manager, Home Healthcare, Clinical Case Management, Hospital Case Management, Occupational Health, Patient Care, Utilization Management, Acute Care, Orthopedics, Rehabilitation, Rehab, CCM, Certified Case Manager, CDMS, Certified Disability Management Specialist, CRC, Certified Rehab Certificate, CRRN, Certified Rehab Registered Nurse, COHN, Certified Occupational Health Nurse, CMC, Cardiac Medicine Certification, CMAC, Case Management Administrator Certification, ACM, Accredited Case Manager, MSW, Masters in Social Work, URAC, Vocational Case Manager</div></div>

Medical Field Case Manager

Greater Washington Urban League

GWUL offers a Family Work &amp;amp; Wellness Accelerator Program to assist approximately 300families who have experienced homelessness and recently exited a rapid rehousing program. The Accelerator provides critical services in career advancement, financial empowerment,family support, and housing stabilization.The Career Specialist will spend much time in the office on a Hybrid Schedule, completing their daily programmatic requirements and tasks and supporting the Career Mobility Action Plan (Career MAP) program participants and Career MAP Service Coordinators. The Career Specialist is responsible for supporting program participants in creating a comprehensive employability plan that can be achieved by the end of the program. The primary responsibilities attached to this position include workshop facilitation, career coaching, job placement, advocacy, career planning, workforce event planning, relationship building,and engagement documentation. In addition, we provide superior customer service to ensure program participants receive the services they need.Develops, in collaboration with Career MAP program participants, an individualizedemployability plan outlining long and short-term career objectives and steps toAchieve the specified employment goal.<ul><li>Provide detailed documentation of all career-related interactions with the Career MAP program participants in the required systems, such as Quickbase and Apricot.</li><li>Advises, monitors, and tracks career services participation for Career MAP program participants so that they maximize the functions and opportunities of the program.</li><li>Lead the development and implementation of engagement strategies to increase Career MAP program participant engagement with career readiness and advancement services.</li><li>Collaborate with grantor Career Specialist to refer career-ready program participants for job opportunities and training programs.</li><li>Organize and execute career exploration events, job fairs, job clubs, peer groups, or other career services events as needed.</li><li>Work in collaboration with GWUL Career MAP Service Coordinators to provide case management services focusing on intervention strategies that will remove all existing barriers to employment.</li><li>Objectively assesses readiness to transition from unemployment and career preparation to employment.</li><li>Administer career and personality assessment tools as a first step in career planning to measure interests, skills, and work styles for Career MAP program participants.</li><li>Develop the placement program for GWUL Career MAP participants seeking employment in collaboration with GWUL Career MAP Program leadership, with a focus on members being placed in career fields that will increase financial stability for program participants and their families.</li><li>Develop and maintain relationships with local employers whose recruiting needs match the knowledge, skills, and abilities obtained through career services provided by the GWUL Career MAP program.</li><li>Provide motivational support to program participants during the job search process.</li><li>Provide individualized follow-along support to Career MAP program participants, including crisis intervention, job coaching, advocacy, and counseling to assist individuals with maintaining employment.</li><li>Follow up with employers and place Career MAP program participants to ensure positive outcomes for placement.</li><li>Train GWUL Career MAP Service Coordinators in basic career development structure, purpose, and services to complement services provided by the Career Specialist.</li><li>Provide career guidance and counseling, including but not limited to career assessment and interest inventories, career and primary selection resume development and reviews, mock interviews, program-specific career days, job search strategies, cover letter writing, and connections with career resources both inside and outside of the GWUL.</li><li>Facilitate workshops, seminars, and programming to provide career information and other needed topics.</li><li>Must be able to identify with the lived experiences of our primary constituents personally and clients.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in social work, psychology, business, marketing, human services, or a related field is preferred.</li><li>A minimum of 5 years of experience in a high-volume work environment in the workforce.</li></ul>development, human resources, career training, adult learning, or another employment-related field is required.<ul><li>Ability to relate well with individuals, motivate, and possess experience in presenting workshops and working with individuals with one or more employment barriers.</li><li>Skills and knowledge in performing supported employment activities, including identifying and negotiating potential jobs, integrating program participants into jobs, providing job coaching assistance, and providing program participant advocacy with employers.</li><li>Strong working knowledge of Microsoft Teams, Word, Excel, PowerPoint, and Outlook.</li><li>Strong Excel, data management, scheduling, customer service, and time management skills.</li><li>Ability to be adaptable and effectively work as part of a Service Coordination Team.</li><li>Experience in private and public agency job placement within the last four years.</li><li>Effective verbal, oral, and written communication skills.</li><li>Experience working with at-risk populations and people from diverse racial, ethnic, and</li></ul>socioeconomic backgrounds.<ul><li>Bilingual candidate is a plus.</li></ul>Job Type: Full-timePay: $60,000.00 - $63,000.00 per yearBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Employee assistance program</li><li>Flexible schedule</li><li>Flexible spending account</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul>Work Location: In person

Career Specialist - Career Map Program

MedStar Health

<div>About this Job:

General Summary of Position<div> 
MedStar Health is currently seeking an Inpatient Case Manager to join our team at MedStar Georgetown University Hospital. This position facilitates the delivery of quality, cost effective, patient-centered care from pre-admission through post-discharge timeframe.</div><div> 
As a member of the Case Management team, you will monitor the care and services delivered to selected patient populations during the acute hospital stay, promoting effective case management and utilization of resources facilitating the continuum of care to achieve optimal clinical outcomes. Additionally, you will collaborate with multidisciplinary health care teams to develop and coordinate plans of care designed to meet individualized patient outcomes.</div><div> 
MedStar Health is a great place to work and grow your career. We provide a supportive and inclusive work environment, comprehensive health and wellness benefits, generous PTO, tuition assistance, retirement plans, and many other benefits focused on your wellbeing. Apply today and learn how MedStar Health can be your next great career move!</div><div> 
Primary Duties:</div><div><ul><li>
Demonstrate the ability to develop a plan of care that addresses needs across the continuum; develop long and short-term goals with specific time frames for resolution; identify specific services to be provided in the care plan; include the family/caregiver in the plan of care; and show life planning contingencies such as power of attorney and/or advance directives.</li></ul></div><div><ul><li>
Collaborate with and complete referrals to appropriate community agencies for assistance based on patient need. Initiate referrals in a timely manner. Utilize resources to help patient resume life in the community and/or to adjust to lifestyle changes.</li></ul></div><div><ul><li>
Facilitate communication between the patient and family and the healthcare team. Assess and communicate the patient's social, cultural, emotional, and economic problems to medical staff and other healthcare providers as needed. Participate in multidisciplinary rounds and collaborate with internal and external healthcare providers, patient and family to develop a comprehensive discharge plan, as necessary.</li></ul></div><div><ul><li>
Complete psychosocial history or socioeconomic assessment in a timely manner per policy standards when referred by healthcare team or as determined by high-risk indicators.</li></ul></div><div><ul><li>
Develop and maintain information on community resources and referral requirements based on patient population as identified in the unit scope of practice.</li></ul></div><div> 
Qualifications:</div><div><ul><li>
Master&rsquo;s degree in social work from a school accredited by the Council on Social Work education</li></ul></div><div><ul><li>
1 &ndash; 2 years&rsquo; experience in social work, preferable in a hospital setting</li></ul></div><div><ul><li>
1 &ndash; 2 years&rsquo; experience in care/case management preferred</li></ul></div><div><ul><li>
LCSW-C - Licensed Certified Social Worker &ndash; Clinical License in the District of Columbia or the State of Maryland depending on work location OR LICSW - Licensed Independent Clinical Social Worker License in the District of Columbia or the State of Maryland depending on the work location</li></ul></div><div><ul><li>
CCM &ndash; Certified Case Manager preferred</li></ul></div>
This position has a hiring range of : USD $74,214.00 - USD $134,596.00 /Yr.</div>

LCSW-C/LICSW Inpatient Case Manager

CVS Health

<div>We&rsquo;re building a world of health around every individual &mdash; shaping a more connected, convenient and compassionate health experience. At CVS Health&reg;, you&rsquo;ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger &ndash; helping to simplify health care one person, one family and one community at a time.
Position Summary
This is a remote work from home role anywhere in the US with virtual training.
American Health Holding, Inc (AHH) is a medical management company that is a division within Aetna/CVS Health. Founded in 1993, AHH is URAC accredited in Case Management, Disease Management and Utilization Management. AHH delivers flexible medical management services that support cost-effective quality care for members.
Key Responsibilities<ul><li>
This position consists of working intensely as a telephonic case manager with patients and their care team for fully and/or self-insured clients.</li><li>
Application and/or interpretation of applicable criteria and clinical guidelines, standardized care management plans, polices, procedures and regulatory standards while assessing benefits and/or member&rsquo;s needs to ensure appropriate administration of benefits.</li><li>
Applies clinical judgment to the incorporation of strategies designed to reduce risk factors and barriers and address complex health and social indicators which impact care planning and resolution of member issues.</li><li>
Assessments utilize information from various sources to address all conditions including co-morbid and multiple diagnoses that impact functionality.</li><li>
Consults with supervisor and others in overcoming barriers in meeting goals and objectives, presents cases at case conferences for multidisciplinary focus to benefit overall claim management.</li><li>
Using a holistic approach, consults with clinical colleagues, supervisors, Medical Directors and/or other programs to overcome barriers to meeting goals and objectives.</li><li>
Utilizes case management processes in compliance with regulatory and company policies and procedures.</li><li>
Utilizes motivational interviewing skills to ensure maximum member engagement and discern their health status and health needs based on key questions and conversations.</li><li>
Identifies and escalates member&rsquo;s needs appropriately following set guidelines and protocols.</li><li>
Need to actively reach out to members to collaborate/guide their care.</li><li>
Perform medical necessity reviews.</li></ul> 
Required Qualifications<ul><li>
5+ years&rsquo; experience as a Registered Nurse, including at least 1 year in a hospital setting.</li><li>
The AHH RN Case manager position requires the nurse to support members across multiple states. A RN who resides in a compact state is required to have an active multistate license through the Nurse Licensure Compact (NLC), allowing practice across participating states with one license. Nurses residing in non‑compact states must hold an individual, state‑specific RN license for each state they support</li><li>
1+ years&rsquo; experience documenting electronically using a keyboard.</li><li>
1+ years&rsquo; current or previous experience in Oncology.</li></ul> 
Preferred Qualifications<ul><li>
1+ years&rsquo; Case Management experience or discharge planning, nurse navigator or nurse care coordinator experience as well as experience with transferring patients to lower levels of care.</li><li>
1+ years' experience in Utilization Review.</li><li>
CCM and/or other URAC recognized accreditation preferred.</li><li>
1+ years&rsquo; experience with MCG, NCCN and/or Lexicomp.</li><li>
Bilingual in Spanish preferred.</li><li>
Bachelors Degree</li></ul> 
Education<ul><li>
Diploma or Associates Degree in Nursing required.</li></ul>
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$54,095.00 - $155,538.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. 
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. 
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. 
Additional details about available benefits are provided during the application process and on Benefits Moments. 
This job does not have an application deadline, as CVS Health accepts applications on an ongoing basis.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.</div>

Case Manager, Registered Nurse (Oncology experience required)

The Moore Group

<div>Job Title: CommunicationsChange Management Specialist (Full-Time)
Location: Fully Remote
About The Moore Group: The Moore Group, a recognized leader in strategic consulting, partners with Fortune 100 companies to provide expert support in communications, change management, project management and training. With over 30 years of experience, we help organizations achieve clarity, alignment, and engagement across their initiatives.
We are currently seeking a skilled CommunicationsChange Management Specialist to support a leading Fortune 100 client. In this role, you will be instrumental in developing and executing communication strategies, change management initiatives, and engagement efforts across multiple work streams. The ideal candidate is an experienced communicator who will bring a strong background in the pharmaceutical sector, excels in project-based environments and can collaborate effectively in a fast-paced, global organization.
Key Responsibilities:<ul><li>
Communication PlanningExecution: Assist in the development and execution of communication plans for deployments, program communications and change management initiatives.</li><li>
Stakeholder Engagement: Work closely with project teams, senior executives, and key stakeholders to ensure alignment across all communication and change management efforts.</li><li>
Content CreationManagement: Develop and manage communication deliverables (emails, posters, e-signs, infographics, videos, etc.) while ensuring all messaging aligns with the overarching program themes, benefits and audience needs.</li><li>
Client Management: Provide guidance and support to business partners to ensure strategic messaging and adoption of new initiatives.</li><li>
Audience Management: Prepare and maintain distribution lists, ensuring communications are customized and delivered to the right audiences.</li><li>
Resource Management: Maintain and update content on appropriate SharePoint Online sites and Teams sites, ensuring they serve as a resource hub for key project information, processes and tools.</li><li>
Survey and Feedback: Assist with the development and distribution of surveys to solicit feedback and measure engagement.</li><li>
TemplateToolkit Development: Build and maintain a library of communication templates, materials, and resources that support awareness and user adoption of applications.</li></ul>
Qualifications:<ul><li>
Seasoned Communicator: Extensive experience in strategic communication development and execution, with a demonstrated ability to work with people at all levels, including senior executives. Minimum of 5 years of experience.</li><li>
Strong WritingEditing Skills: Excellent written and verbal communication skills with a focus on clarity, conciseness and accessibility.</li><li>
Global Pharmaceutical / Manufacturing Experience: Previous experience in pharmaceutical, manufacturing or technical industries is a plus, but not required.</li><li>
Change Management Experience: Knowledge of change management principles is desirable. Experience developing strategic communication support for process or behavior change is a plus.</li><li>
AgileMulti-Project Experience: Ability to work autonomously and manage multiple projects, ensuring high-quality deliverables are delivered on-time.</li><li>
Technical Proficiency: Skilled in Microsoft Office 365, SharePoint, internal social collaboration platforms (e.g., Viva Engage) and Adobe Creative Suite (Photoshop, InDesign).</li><li>
Attention to Detail: Strong attention to detail, clarity of thought, and the ability to listen effectively and execute in a timely manner.</li><li>
Certifications: Prosci Change Management, Six Sigma, CCMP, ATD, or PMI preferred.</li><li>
Educational Background: A bachelor's degree in English, Communications, Journalism or a related field is required. A master's degree is a plus.</li></ul>
Required Start Time: Due to national and international operations, a start time of 8 a.m. EST is required. 
Why Join Us?<ul><li>
Collaborative Environment: Work closely with a dynamic and talented team on high-impact projects.</li><li>
Remote Flexibility: This position is fully remote, offering flexibility and work-life balance.</li><li>
Impactful Work: Play a key role in driving communication strategies and change management efforts that enhance user digital adoption and project success.</li></ul>
If you're a proactive communicator with a talent for delivering impactful messages and supporting organizational change, we look forward to hearing from you.
For more information, please visit https://www.themooregroup.com</div>

Communications & Change Management Specialist (Remote)

Children's National Hospital

<div></div><div><div>Description<div>
</div>
The Clinical Pharmacy Specialist will serve within their area as the representative of pharmacy in all aspects of the care the 
 
pharmacy department provides. They will be responsible for review of pharmacy and organizational policies and procedures as 
 
they regard to drug use and departmental readiness for regulatory audits within and outside of their specialty area. They will 
 
provide oversight of formulary management (including development of guidelines and protocols) and drug-related education, 
 
work closely with other hospital departments to evaluate, direct, and modify pharmacy services, and assist in training of 
 
clinical staff and learners including competency assessments. The Clinical Pharmacy Specialist will also assist with oversight of 
 
the other pharmacy team members on their unit, when applicable. Academic scholarship will also be expected of this role 
 
including but not limited to authorship, presentations, and attendance at national meetings. The clinical pharmacy specialists 
 
will also be expected to help create and execute collaborative practice opportunities at Children's National.<div>
</div></div><div>
Qualifications<div>
</div>
Minimum Education 
Doctor of Pharmacy (Pharm.D.) Doctor of Pharmacy 
 
(Required) 
 
Minimum Work Experience 
2 years At least a year of pharmacy experience in a pediatric, specialized or academic or clinical setting.
 
6 years required for candidates without a PGY2 residency. (Required) 
 
Required Licenses and Certifications 
Pharmacist Eligible for Licensure in the District of Columbia plus/minus Maryland and Virginia (specialty dependent) 90 Days (Required) Board Certified Pharmacist (BPS) (specialty dependent) 1 Year (Required) 
 
Functional Accountabilities 
Order Processing and Accreditation Readiness 
<ul><li>
Interpret medication orders, profile orders and oversee the packaging, labeling and distribution of medications.
</li></ul><ul><li>Input orders into pharmacy computer system for area of practice when appropriate.
</li></ul><ul><li>Staff in the pharmacy operation to maintain distribution skillset.
</li></ul><ul><li>Assist in performing unit inspections and verifying accreditation readiness.
</li></ul><ul><li>Reviews medication lists for therapeutic duplication, omissions, dosing errors, drug interactions, and allergies.
</li></ul><ul><li>Reviews, interprets, and verifies new medication orders to ensure appropriate drug, dose, route, and frequency
</li></ul><ul><li>Assists nursing staff and other providers with automated dispensing machine questions.
</li></ul>Interventions/ Documentation 
<ul><li>
Perform drug therapy monitoring and intervene as necessary on drug dosing, drug administration, drug interactions, side-effects and monitoring issues.
</li></ul><ul><li>Complete therapeutic drug monitoring consults and adverse reaction reports.
</li></ul><ul><li>Document interventions and drug information.
</li></ul><ul><li>Document in patient chart when applicable and appropriate.
</li></ul><ul><li>Collaborates with multidisciplinary team to ensure appropriate medication access, including recommending alternative therapies as appropriate.
</li></ul><ul><li>Actively participates in the medication reconciliation process to ensure a complete and accurate home medication list.
</li></ul><ul><li>Works collaboratively with providers to implement and communicate comprehensive medication evaluation and management for patients including between care settings.
</li></ul>Staff Development and Training 
<ul><li>
Assist with the education, training, and general supervision of pharmacy students and residents.</li></ul><ul><li>
Assist with the training of new pharmacists.</li></ul><ul><li>
Provide lectures and drug reviews to various professional groups and committees.</li></ul><ul><li>
Develop system changes, educational programs and interventions that result in the reduction of errors in practice; including prescribing errors, dispensing errors, and administration errors.</li></ul>
Clinical Services 
<ul><li>
Take necessary steps to assure appropriate medication use throughout the organization.
</li></ul><ul><li>Identify drugs/therapies that should be considered for further evaluation and formulary addition.
</li></ul><ul><li>Provide accurate and timely drug information to physicians, nurses, and other health professionals.
</li></ul><ul><li>Maintain an active, current clinical practice based on evidence-based medicine.
</li></ul><ul><li>Serve as a clinical specialist resource for pharmacists, nurses and physicians; address and follow up on all issues related to systems and patient care.
</li></ul><ul><li>Assist the department in the management of drug shortages.
</li></ul><ul><li>Represent the Department on key committees.
</li></ul><ul><li>Assist pharmacy operations and informatics teams in implementation of new and updating of existing formulary items.
</li></ul><ul><li>Become credentialed and help to design, implement, and execute collaborative practice agreements.
</li></ul>Quality Improvement 
<ul><li>
Lead cost-savings initiatives within the department.
</li></ul><ul><li>Lead and participate in quality improvement initiatives both within the department and externally.
</li></ul><ul><li>Contribute to the development of order sets by helping devise, implement, and test electronic order set builds.
</li></ul><ul><li>Assist with the growth of clinical pharmacy programs throughout the organization.
</li></ul><ul><li>Actively participates in the development and implementation of performance/quality improvement and patient safety activities for service area, Pharmacy Services and the Enterprise (e.g. responds to RLs, participated in RCAs/ACAs).
</li></ul><ul><li>Identifies high-cost, high-use agents within defined area of practice and participates in cost management initiatives (revenue generating, cost containment, etc.).
</li></ul>Professional Development 
<ul><li>
Participate and/or lead research initiatives with medical unit and/or resident projects.</li></ul><ul><li>
Attend, present, and/or moderate at subject area conferences.</li></ul><ul><li>
Actively engage in preceptor development by attendings seminars, teaching in the Children&rsquo;s preceptor development series, and/or completing preceptor development CEs.</li></ul><ul><li>
Contribute to the primary literature by publication and/or poster presentations.</li></ul> 

Organizational Accountabilities 
Organizational Accountabilities (Staff) 
Organizational Commitment/Identification
<ul><li>Anticipate and responds to customer needs; follows up until needs are met</li></ul> 
Teamwork/Communication
<ul><li>Demonstrate collaborative and respectful behavior</li></ul><ul><li>
Partner with all team members to achieve goals</li></ul><ul><li>
Receptive to others&rsquo; ideas and opinions</li></ul> 
Performance Improvement/Problem-solving
<ul><li>Contribute to a positive work environment</li></ul><ul><li>
Demonstrate flexibility and willingness to change</li></ul><ul><li>
Identify opportunities to improve clinical and administrative processes</li></ul><ul><li>
Make appropriate decisions, using sound judgment</li></ul> 
Cost Management/Financial Responsibility
<ul><li>Use resources efficiently</li></ul><ul><li>
Search for less costly ways of doing things</li></ul> 
Safety
<ul><li>Speak up when team members appear to exhibit unsafe behavior or performance</li></ul><ul><li>
Continuously validate and verify information needed for decision making or documentation</li></ul><ul><li>
Stop in the face of uncertainty and takes time to resolve the situation</li></ul><ul><li>
Demonstrate accurate, clear and timely verbal and written communication</li></ul><ul><li>
Actively promote safety for patients, families, visitors and co-workers</li></ul><ul><li>
Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance</li></ul><div>
</div></div><div>
Primary Location: District of Columbia-Washington</div><div>
Work Locations: CN Hospital (Main Campus) 111 Michigan Avenue NW Washington 20010</div><div>
Job: Allied Health</div><div>
Organization: Patient Services</div><div>
Position Status: R (Regular) - O - PRN</div><div>
Shift: Variable</div><div>
Work Schedule: Var</div><div>
Job Posting: Jun 12, 2026, 5:49:03 PM</div><div>
Full-Time Salary Range: 115731.2 - 192878.4</div></div>

Clinical Pharmacy Specialist - PRN

SAIC

<div>Job ID: 2613672
Location: Remote Work, DC, US
Date Posted: 2026-06-15
Category: Information Technology
Subcategory: Technical Svcs
Schedule: Full-Time
Shift: Day Job
Travel: No
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: Public Trust
Potential for Remote Work: ORA_REMOTE 
Description
SAIC is hiring for a remote Help Desk Specialist.
Duties generally include but are not limited to the following:<ul><li>
Answer and respond to customers' requests via phone and email</li><li>
Identify, research, and resolve customer issues</li><li>
Provide accurate and timely ticket documentation</li><li>
Meet and exceed required metrics and Service Level Agreements (SLAs)</li><li>
Provide timely updates and follow up to customers</li><li>
Escalate to internal representatives or system support specialists when appropriate</li><li>
Identify and appropriately communicate recurring problems</li><li>
Evaluates and prioritizes customer problems and complaints</li><li>
Comply with documented regulations, processes, and procedures</li><li>
Other responsibilities as may be required by management</li></ul>
Qualifications
Qualifications
Required Skills and Qualifications:<ul><li>
Bachelor&rsquo;s Degree and/or 5 years relative work experience</li><li>
1+ year experience in help desk/call center environment</li><li>
Excellent oral and written communication skills</li><li>
Strong problem-solving skills</li><li>
Team player with a strong commitment to customer satisfaction</li><li>
Must be a US Citizen and able to obtain a Public Trust</li></ul> 
Preferred Skills and Qualifications:<ul><li>
HDI Customer Service Representative certification</li><li>
Experience with ServiceNow</li><li>
Knowledge with government clients/environments</li></ul>
Target salary range: $40,001 - $80,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.</div>

Help Desk Specialist

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