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case management specialist

United States Courts

<div><div><h2 class="jobSectionHeader"><b>Summary</b></h2>
<p>Case Management Specialists perform professional court operations work within the Clerk's Office with primary responsibility for maintaining and processing case information, performing quality and compliance review of case filings, supporting court hearings and public services, and managing the progression of cases pending before the court in accordance with court policies, procedures, and processing standards.</p>
<p>Learn more about this agency</p></div></div>
<br><div><div><h2 class="jobSectionHeader"><b>This job is open to</b></h2>
</div><div><div><div><h3 class="jobSectionHeader"><b>The public</b></h3>
</div><div>U.S. Citizens, Nationals or those who owe allegiance to the U.S.</div></div></div></div>
<br><div><div><h2 class="jobSectionHeader"><b>Duties</b></h2>
</div><p><b>Case Management:</b> Initiate, process, and manage case filings in the court's electronic case management platform and associated tools. Facilitate the timely progression of cases from initiation through termination according to court policies and processing standards. Ensure and maintain the accuracy and accessibility of all case records and related information, including appropriate handling of sensitive and confidential case materials. Prepare and issue accurate and timely court orders, case documents, and case correspondence. Apply system features, automated workflows, and available technology resources to maximize processing efficiency and support the timely progression of pending matters. Demonstrate proficiency with court technology systems and adapt effectively when platforms, workflows, or tools are updated or replaced. Participate in user acceptance testing, provide operational feedback during system implementations, and contribute to training or procedure updates as systems evolve.<br>
<br>
<b>Quality Control:</b> Review case filings for compliance with applicable laws and court rules, including issuing compliance and quality control notices as appropriate. Refer matters for legal or judicial review and screen cases for calendaring according to court policies and processing standards. Monitor docket entries for accuracy and completeness, including performing quality control review on attorney-docketed entries. Understand the downstream effect of data quality on court reporting, performance metrics, and case management system integrity, and escalate systemic patterns or recurring discrepancies to supervisors. Monitor and update reports and use quality management tools to ensure the accurate and timely progression of cases pending before the court.<br>
<br>
<b>Records and Data Stewardship:</b> Maintain the integrity of the official case record. Sort, classify, and file case documents in accordance with established procedures. Contribute to continuous improvement of data quality standards and case processing procedures by identifying workflow inefficiencies or recurring error patterns and raising them through appropriate channels. Support the development or revision of written procedures and quality control tools consistent with the court's quality management framework.<br>
<br>
<b>Public Stakeholder Support:</b> Communicate and maintain a positive, professional, and solution-oriented approach to public stakeholder requests while providing timely and accurate responses and support consistent with court policies and standards. Assist and respond to public inquiries from litigants, counsel, and the general public through various channels. Provide information about case filing requirements, filing procedures, and general information about the court. Facilitate the resolution of public stakeholder issues and concerns. Perform financial deputy duties as needed to support the receipting of funds into the U.S. Treasury and court accounts.<br>
<br>
<b>Court Hearing Support:</b> Attend court sessions and perform courtroom deputy functions, including setting up the courtroom, communicating and coordinating with arguing counsel before the start of the hearing, operating courtroom technology systems including audio-visual and recording equipment with proficiency, and assisting with the orderly flow of proceedings. Adapt to equipment changes or upgrades as introduced. Provide support to the judges scheduled for the hearing before and after the court session, including coordinating with chambers staff, ensuring judges have necessary court documents, and distributing hearing materials. Support remote and virtual hearings as needed.<br>
<br>
<b>General Deputy Clerk Responsibilities:</b> Communicate and respond to judges, chambers staff, and management requests regarding court operations. Answer procedural questions for judges, staff, and the public. Communicate clearly and effectively, both orally and in writing, to explain complex operational matters and concepts to individuals and groups with varying experience and backgrounds. Interact effectively with the public and staff, providing quality service and resolving difficulties efficiently while complying with regulations, rules, and procedures. Develop, implement, and maintain written procedures for assigned functions; actively participate in process improvement efforts and contribute to a culture of operational excellence consistent with the court's quality management standards. Maintain operational proficiency across multiple functional areas within the Clerk's Office, including case management, public services, and courtroom operations, to support flexible deployment and continuity of operations. Participate in cross-training initiatives and contribute operational expertise when assigned to support functions outside primary responsibilities. Support office financial processes and court sessions as needed. Comply with the Guide to Judiciary Policy, Administrative Office policies and procedures, and internal controls.</p></div>
<br><div><div><h2 class="jobSectionHeader"><b>Requirements</b></h2>
</div><h3 class="jobSectionHeader"><b>Conditions of employment</b></h3>
<p></p><ul><li>Must be a U.S. citizen or eligible to work in the United States. Non-citizens may be interviewed and considered for employment, but employment offers will only be made to individuals who qualify under one of the exceptions in 8 U.S.C.&sect; 1324b(a)(3)(B). Under 8 U.S.C.&sect;1324b(a)(3)(B), a lawful permanent resident seeking citizenship may not apply for citizenship until he or she has been a permanent resident for at least five years (three years if seeking naturalization as a spouse of a citizen), at which point he or she must apply for citizenship within six months of becoming eligible, and must complete the process within two years of applying (unless there is a delay caused by the processors of the application). Non-citizens who have not been permanent residents for five years will be required to execute an affidavit that they intend to apply for citizenship when they become eligible to do so.</li>
<li>All offers of employment are provisional pending successful completion of a background check or investigation and a favorable employment suitability determination. Initial and continued appointment in this position is conditioned on a favorable moderate risk, five-year background investigation (renewed every five years). An unfavorable investigation at any point during employment may lead to removal.</li>
</ul>
<p></p><h3 class="jobSectionHeader"><b>Qualifications</b></h3>
<p><b>REQUIRED QUALIFICATIONS:</b>
</p><ul>
<li><b>CL 24 ($51,146 - $83,131):</b> Possession of an undergraduate degree from an accredited university with superior academic achievement* and one year of specialized experience** -OR- Possession of a high school diploma (or equivalency) and three years of specialized experience**</li>
<li><b>CL 25 ($56,478 - $91,839):</b> Possession of an undergraduate degree and two years of specialized experience**, which must have been gained in a position within the federal judiciary. At least one of the two years must have been equivalent to the CL 24. -OR- Possession of a high school diploma (or equivalency) and four years of specialized experience** as defined below, which must have been gained in a position within the federal judiciary. At least one of the four years must have been equivalent to the CL 24.</li>
<li>Superior academic achievement is defined as:
</li></ul><ul><li>An overall &quot;B&quot; grade point average equaling 2.90 or better of a possible 4.0; or</li>
<li>Standing in the upper third of the class; or</li>
<li>&quot;3.5&quot; average or better in a legal studies, paralegal studies, or similar major field of study that would prepare a candidate well to perform in this position; or</li>
<li>Election to membership in Phi Beta Kappa, Sigma XI, or one of the National Honorary Scholastic Societies meeting the minimum requirements of the Association of College Honor Societies, other than Freshman Honor Societies.</li>
</ul>**Specialized experience is defined as progressively responsible clerical or administrative experience requiring the regular and recurring application of clerical procedures that demonstrate the ability to apply a body of rules, regulations, directives, or laws and involve the routine use of specialized terminology and automated software and equipment for word processing, data entry or report generation.<br>
<br>
Note: Pay setting above the step 25 may only be considered for individuals with prior federal experience using the highest previous rate (HPR) policy.<br>
<br>
<b>PREFERRED SKILLS AND EXPERIENCE:
</b><ul><li>Prior work or intern experience in a court, legal, or government work environment.</li>
<li>Prior work or intern experience involving the federal judiciary's CM/ECF system.</li>
<li>Prior work experience (including internships or volunteer work) in a public customer service-related role (e.g., public reception, public interaction, telephone answering, client interaction).</li>
<li>Prior work or academic experience using the Microsoft 365 Office Suite, including Word, Excel, PowerPoint, SharePoint, and Teams.</li>
<li>Prior experience with data quality review, records management, process improvement, or operational reporting.</li>
</ul>
<p></p><div><h3 class="jobSectionHeader"><b>Education</b></h3>
<p>At a minimum, candidates must possess a high school diploma or equivalency.
</p></div><div><h3 class="jobSectionHeader"><b>Additional information</b></h3>
<p></p><div><div><ul><li>For in-person interviews, candidates must travel at their own expense.</li>
<li>More than one position may be filled from this vacancy announcement.</li>
<li>The court reserves the right to modify the conditions of this announcement, commence interviews immediately, withdraw the announcement, or fill the position at any time, any of which actions may occur without notice.</li>
<li>The position will report to downtown Washington, DC; however, limited telework may be available on an ad hoc basis and/or according to agency policy. Employees of the United States Court of Appeals for the Federal Circuit are excepted service, at-will appointments. Federal government civil service classifications or regulations do not apply.</li>
<li>This position is subject to Electronic Funds Transfer (EFT) for payroll deposit.</li>
<li>For full posting, please visit https://www.cafc.uscourts.gov/wp-content/uploads/HR/JobAnnouncements/CAFC-26-07-CaseManagementSpecialist.pdf.</li>
</ul><b><i>The U.S. Court of Appeals for the Federal Circuit is an Equal Opportunity Employer.</i></b></div></div><br>
<p></p>
<p>Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.</p>
</div><div><div><div><div><div><h1 class="jobSectionHeader"><p>Benefits</p></h1></div></div><div>
<p>The candidate selected for this position will be eligible for a generous federal employee benefits package which includes:
</p><ul>
<li>Paid vacation and sick leave, paid parental leave, and 11 paid federal holidays per year.</li>
<li>Optional participation in Federal Employees Health Benefits plans (health, dental and vision); Federal Employees Group Life Insurance; Flexible Benefits Program.</li>
<li>Public transportation subsidy, on-site fitness center, Employee Assistance Program (EAP).</li>
<li>Participation in the Federal Employees Retirement System (FERS). Optional participation in Thrift Savings Plan (up to 5% employer matched contributions).</li>
<li>Public Service Loan Forgiveness program pursuant to the term of the (PSLF) program.</li>
</ul><p></p>
<p>Review our benefits</p></div></div></div></div></div>
<br><div><h2 class="jobSectionHeader"><b>How you will be evaluated</b></h2>
<p>You will be evaluated for this job based on how well you meet the qualifications above.</p>
<p>Applicants will be evaluated based upon review of their qualifications and the application package.</p></div>
<br><div><div><h2 class="jobSectionHeader"><b>Required Documents</b></h2>
</div><p></p><div><ul><li>Cover letter of no more than two pages describing the required knowledge, skills, abilities, and or experience (described above) that would make the applicant well qualified to fill this position.</li></ul>
<ul><li>R&eacute;sum&eacute; outlining educational background, employment history, and other relevant information.</li></ul>
<ul><li>A copy of academic transcripts (unofficial or official).</li></ul>
<ul><li>Completion of online AO-78, Federal Judicial Branch Application for Employment.
</li></ul><ul><li>Completion of the online aptitude and personality tests.</li></ul>
</div>See 'How to Apply' for instructions.<br>
<p></p>
<div><h3 class="jobSectionHeader"><b>If you are relying on your education to meet qualification requirements:
</b></h3><p>Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
</p><p>Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.</p></div></div>
<br><div><div><h2 class="jobSectionHeader"><b>How to Apply</b></h2>
</div><div><div><p>To be considered, application packages must include:
</p><div>
<ul><li>Cover letter of no more than two pages describing the required knowledge, skills, abilities, and or experience (described above) that would make the applicant well qualified to fill this position.</li></ul>
<ul><li>R&eacute;sum&eacute; outlining educational background, employment history, and other relevant information.</li></ul>
<ul><li>A copy of academic transcripts (unofficial or official).</li></ul>
<ul><li>Completion of online AO-78, Federal Judicial Branch Application for Employment.
</li></ul><ul><li>Completion of the online aptitude and personality tests.</li></ul>
</div>
<br>
Once you have the cover letter and r&eacute;sum&eacute; files (items 1 and 2 above) readily accessible in PDF format, follow the below link to submit your files and complete the online AO-78 and online tests (items 3 and 4 above): https://www.ondemandassessment.com/o/JB-LA7LP0YPO/landing?u=1142493.<br>
<br>
Applicants who require an exception to the online application may contact Human Resources to request an alternate method using the following email: hr@cafc.uscourts.gov. Applications submitted to this email address will not be reviewed.</div><p></p><p><br>
</p></div>
<div><h3 class="jobSectionHeader"><b>Agency contact information</b></h3>
 <div>Human Resources
</div><div><div><div>Email</div>
<div>HR@cafc.uscourts.gov
</div></div><div><div>Address</div>
<div><div><i>US Court of Appeals for the Federal Circuit</i><br>
<i>717 Madison Place, N.W.</i><br>
<i>Suite 410
</i><br>
<i>Human Resources
</i><br>
<i>Washington, DC 20439</i><br>
<i>US
</i></div></div></div></div></div><h3 class="jobSectionHeader"><b>Next steps</b></h3>
<div><div><p>Only those applicants selected for an interview will be contacted.</p></div></div></div><p></p>
<br><div><div><h2 class="jobSectionHeader"><b>Overview</b></h2>
</div><div><div>Accepting applications</div>
<div><div>Open &amp; closing dates</div>
 <div>04/10/2026 to 07/01/2026
</div></div><div><div>Salary</div>
<div>$51,146 - $91,839 per year
<p>Salary determined by qualifications and experience as outlined below under &quot;Required Qualifications&quot;.</p>
</div></div><div><div>Pay scale &amp; grade</div>
<div>CL 24 - 25</div>
</div><div><div>Location</div>
<div>Few vacancies in the following location:</div>
 <div><div><div><div>Washington, DC
</div></div></div></div></div><div></div><div><div>Remote job</div>
<div>No</div>
</div><div><div>Telework eligible</div>
<div>Yes&mdash;as determined by the agency policy.</div>
</div><div><div>Travel Required</div>
<div>Not required</div>
</div><div><div>Relocation expenses reimbursed</div>
<div>No
</div></div><div><div>Appointment type</div>
<div>Permanent</div>
</div><div><div>Work schedule</div>
<div>Full-time</div>
</div><div><div>Service</div>
<div>Excepted</div>
</div><div><div>Promotion potential</div>
<div>26 - Promotion up to the Case Management Analyst CL 26 may occur without further posting or competition.
</div></div><div><div>Job family (Series)</div>
<ul><li>0101 Social Science
</li></ul></div><div><div>Supervisory status</div>
<div>No</div>
</div><div><div>Security clearance</div>
<div>Other</div>
</div><div><div>Drug test</div>
<div>No</div>
</div><div><div>Financial disclosure</div>
<div>No</div>
</div><div><div>Bargaining unit status</div>
<div>No</div>
</div><div></div><div><div>Announcement number</div>
<div>CAFC-26-07</div>
</div><div><div>Control number</div>
<div>864798500</div></div></div></div>

Case Management Specialist

Fragomen

<p></p><div><p><b>Job Description
</b></p><p></p><p><b>About the Role: </b>Fragomen&rsquo;s Business Immigration Analyst position will provide you with the opportunity to make an immediate impact on our business, as well as offering training, development, and long-term growth opportunities. Fragomen&rsquo;s exclusive focus on immigration means you will work in an exciting, dynamic, and challenging atmosphere with people who are passionate about immigration. Providing world class client service and industry leading technology solutions, Fragomen helps our clients to navigate the complex world of global immigration to better achieve their goals.
</p><p></p><p><b>How will you make a difference as a Business Immigration Analyst at Fragomen?
</b></p><ul><li>Learn about the various types of immigration matters and build knowledge of firm, immigration case types and client processes.
</li><li>Perform tasks related to case preparation and filing of petitions with government agencies, including document gathering, document review, case drafting, and case filing.
</li><li>With the guidance of your supervisor, communicate with foreign nationals and client contacts, providing clear and prompt responses regarding case status or other general inquiries.
</li><li>Meet assigned deadlines that adhere to Service Level Agreements (SLAs) and communicate case progress, status, escalations to supervisor.
</li><li>Compile and summarize large quantities of data within case management systems for reporting to clients, managers and team.
</li><li>Understand and contribute to team and individual productivity goals.
</li><li>Demonstrate flexibility and initiative.
</li><li>Follow documented firm standards and policies to mitigate risk and ensure regulatory, operational and client compliance (e.g., following Data Privacy protocols, using Connect accurately and in line with team and client protocols, etc.).
</li></ul><p></p><p><b>Leverage your valuable skills and experience to make an impact at Fragomen:
</b></p><ul><li>Bachelor&rsquo;s degree, Associate&rsquo;s degree, Paralegal certification OR experience in a customer facing or client service-oriented role
</li><li>A client-service mindset, attention to details and ability to work in a fast-paced environment with competing demands
</li><li>The ability to prioritize, meet deadlines and escalate case issues to supervisor
</li><li>Excellent written and verbal communication skills, including the ability to proofread documents, draft fluent prose, and avoid grammatical mistakes without the aid of AI engines
</li><li>Experience using various computer systems, including MS Word and Excel
</li><li>Desire to contribute to positive work environment, effectively collaborate and promote teamwork
</li></ul><p></p><p><b>Benefits:
</b></p><p>At Fragomen, we know that great people make a great organization. We value our people and offer employees a broad range of benefits which includes:
</p><ul><li>22 PTO days + Federal holidays
</li><li>Medical, Dental, and Vision plans + FSA &amp; HSA Plans
</li><li>401K plan, with company matching
</li></ul><p></p><p><b>Learn More About Fragomen:
</b></p><p>Please take time to read <i>About Us </i>, explore the <i>Meaningful and Impactful Work </i>we do for our clients, and review the standard <i>Benefits </i>we offer. You can find all the material to the right of this page.
</p><p></p><p><b>Compensation:
</b></p><p></p><p>The salary range for this role reflects a variety of factors considered in compensation decisions, including but not limited to an individual&rsquo;s skills, experience, qualifications, work location, work arrangement, licensure and certifications, and applicable laws. Placement within the range will vary based on these factors, and compensation decisions are made to ensure internal equity and alignment with market data.
</p><p></p><p>A reasonable and good-faith estimate of the current salary range for individuals able to work a hybrid schedule in the office locally is:
</p><p></p>$52,000.00 - $62,000.00
<p></p><p>You may also be eligible to take advantage of our benefits offering, 401K, and paid time off plans.
</p><p></p><p><i>All offers and/or employment contracts are contingent upon the successful completion of the Firm&rsquo;s pre-employment screening process. This process may include verifying the candidate&rsquo;s identity, confirming legal authorization to work in the offered position&rsquo;s location, and conducting a comprehensive background check, where permitted by local regulations. We use limited AI‑assisted tools for administrative screening purposes only - never for decision‑making. All hiring decisions are made by people. Applicants may have rights to information and explanations regarding the use of such tools, or request human review, as required by applicable regional laws.</i></p></div><p></p>

Business Immigration Analyst (Paralegal)

Everyone Home DC

<p><b>Job Title: </b> Case Manager</p><p><b>Security Level: </b>Safety Sensitive Position</p><p><b>Department: </b> Permanent Supportive Housing</p><p><b>Reports To: </b> Program Manager</p><p><b>Status: </b> Non-exempt</p><p><b>Salary Range: </b>$52,000 - $55,0000 annually</p><p>This job description provides a general guideline to the most common duties, responsibilities, and minimum requirements for this position. It is not all-inclusive and the actual position may vary as circumstances indicate or as determined by the organization. Working hours are primarily Monday through Friday, 9:00 am to 5:00 pm, some evening, weekend and holiday hours as need dictates.</p><p><b>SUMMARY OF POSITION:</b></p><p>Everyone Home DC&rsquo;s Permanent Supportive Housing Program is designed to provide permanent housing, case management, and supportive services for households under the Shelter Plus Care Program through The Community Partnerships for the Prevention of Homelessness. The Program operates as a Housing First, scattered-site program and provides intensive, community-based case management services to households across the District. Case Managers will maintain a caseload of up to 20 households and provide person-centered, trauma-informed services to help people obtain and remain in stable housing. This position must be filled by an individual who has a passion for social justice work, is a team player, and is committed to working alongside people as they transition out of homelessness into permanent and stable housing. This position could include a mixed caseload of clients from two programs, Shelter Plus Care and the DC Department of Human Services Permanent Supportive Housing Program.</p><p><b>Principal Duties:</b></p><ul><li>Provide supportive services and develop trusting relationships with households being served by Everyone Home DC&rsquo;s Permanent Supportive Housing and Shelter Plus Care Program.</li><li>Provide face-to-face engagements to clients both in their homes and in the community.</li><li>Case Managers are expected to meet or exceed monthly contact requirements for each of their clients.</li><li>Engage clients to collaboratively develop goals and individualized service plans to support their housing stability, mental health, substance abuse, health, education, income, employment, and other priority areas.</li><li>Assist clients who desire to relocate with housing navigation services, including helping with obtaining identifying documents, completing housing applications, and identifying and viewing housing units.</li><li>Support clients to maintain housing stability through individually tailored services and by facilitating effective connections to community services and resources.</li><li>Examples of support services include successful tenancy problem-solving, independent living skill-building, connection to public beneﬁts and employment assistance, money management support, and connection to medical, mental health, and substance use disorder services.</li><li>Act as a liaison with landlords and other community stakeholders to promote the success of clients and the program.</li><li>Collaborate with other service providers in the community to ensure that clients are receiving high-quality, effective services to meet their needs.</li><li>Maintain timely and accurate written and computerized records, compile reports, and complete other program documentation (e.g. case notes, incident reports, home visit reports, monthly and quarterly reports) and maintain appropriate conﬁdentiality of residents&rsquo; information and records.</li><li>Maintain client data in the Homeless Management Information System (HMIS), Housing the Homeless (HTH), and Insync and report regularly on client progress and goal attainment.</li><li>Participate in program meetings and case review meetings</li><li>Carries out all duties consistent with grant requirements and internal policies and procedures.</li><li>Will complete SSI/SSDI, Outreach, Access and Recovery(SOAR) training within the first 90 days of onboarding.</li></ul><p><b>Secondary Duties:</b></p><ul><li>Participate in all individual and group supervision meetings as scheduled.</li><li>Attend all program and all-staff meetings as well as Everyone Home DC events.</li><li>Participate in and attend ongoing training and professional development opportunities.</li><li>Work on special projects and committees as needed.</li><li>All other relevant duties as assigned.</li></ul><p><b>POSITION SPECIFICATIONS:</b></p><p><b>Essential Training/Certifications:</b></p><ul><li>Minimum of an Associate&rsquo;s degree or two years of college in a relevant humanities, social science, or related field.</li><li>Bachelor's Degree preferred.</li><li>Minimum of two years of experience with homeless services programs or provision of social services. Note: The two years of experience may be waived if the candidate for employment can document having experienced homelessness.</li><li>Both degree and work experience will be waived if an individual has received a Peer Case Management Certification through DHS&rsquo;s Peer Case Management Institute.</li></ul><p><b>Essential Use of the Following Tools:</b></p><ul><li>Ability to learn computer software programs to enter and maintain accurate data/information in appropriate platforms, including the Homeless Management Information System (HMIS) Housing the Homeless (HTH) and Insync</li><li>Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) and Google Suite/Drive</li><li>Proficiency with standard office equipment: phone system, copier/printer, fax, scanner</li><li>A valid driver&rsquo;s license and an insured motor vehicle are required for this position.</li></ul><p><b>Skills and Knowledge:</b></p><ul><li>Passionate about ending homelessness and approaches the work through a social justice lens.</li><li>Strong engagement strategies and demonstrated ability to build rapport and maintain trusting relationships.</li><li>Knowledge of the DC Homeless Services System and a familiarity with DC&rsquo;s social service providers and public benefits programs.</li><li>Crisis management experience is preferred.</li><li>Excellent written and verbal communication skills.</li><li>Ability to multitask, prioritize and utilize strong organizational skills. This includes attention to detail, problem-solving, time management, and the ability to follow through on projects and meet deadlines.</li><li>Ability to maintain confidentiality of highly sensitive information, and demonstrated ethical behavior, professionalism, reliability, and responsibility.</li><li>Bilingual English/Spanish speakers or Spanish language written/verbal communication skills at a professional working proficiency are preferred, but not required.</li></ul><p><b>Essential Competencies and Behaviors:</b></p><ul><li>Commitment to building your racial equity competencies and centering your role in an analysis and understanding of how race and power shape systems in our society and culture; Commitment to continuous learning, reflecting, and growing.</li><li>Ability to work in a team-oriented environment as well as independently with minimal supervision.</li><li>Capacity to build relationships with clients, colleagues, and community members.</li><li>Demonstrated respect for diversity based on race, class, ethnicity, religion, gender, sexual orientation, and gender presentation, and ability to work with a highly diverse group of clients and colleagues.</li><li>Ability to operate with a commitment to excellence, integrity, diplomacy, and camaraderie.</li><li>Ability to succeed in a fast-paced work environment.</li><li>Ability to accept change and be flexible.</li></ul><p><b>Other requirements:</b></p><ul><li>A valid driver&rsquo;s license and ownership of an insured and reliable motor vehicle.</li><li>This position requires a substantial amount of driving.</li><li>Ability to pass background checks including FBI, MPD, Child and Family Services Agency Background Check in DC as well as your home state if they differ, National Sex Offender Registry, Alcohol, Drug and TB screening as required by the government contract.</li><li>Able to handle physically demanding work including lifting and carrying up to 25 lbs.</li></ul><p><b>Benefits </b>Everyone Home DC&rsquo;s standard benefits for full-time staff include: excellent employer-paid single coverage health insurance; dental and vision insurance; 401k retirement plan with automatic 3% employer contribution from date of hire; employer-paid single coverage life insurance; short term disability; worker&rsquo;s compensation; family medical leave; bereavement leave; jury duty leave; Metro SmartBenefits; annual funds for professional development training; 13 paid holidays; and generous paid time off including the week between December 25th and January 2nd.</p><p><b>Location </b></p><p>This position is based at Everyone Home DC&rsquo;s offices located at 415 2nd Street NE. In-person home visits, community visits and time in the office are all required. This position requires a substantial amount of field work and the Case Manager should expect to spend up to 80% of their time in the field.</p><p>Everyone Home DC values diversity in our workplace and encourages Black, Indigenous, People of Color, members of the LGBTQ2+ community and people with disabilities to apply.</p><p>To Apply: Please send your resume and cover letter to jobs@everyonehomedc.org with Case Manager PSH and SPC in the subject line.</p><p>Job Type: Full-time</p><p>Pay: $52,000.00 - $55,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Mileage reimbursement</li><li>Paid time off</li><li>Professional development assistance</li><li>Retirement plan</li><li>Vision insurance</li></ul><p>Work Location: Hybrid remote in Washington, DC 20002</p>

Case Manager, Shelter Plus Care and Permanent Supportive Housing

Children's National Hospital

<div></div><div><div><b>Description</b><div></div><p><br>
The Case Manager Hybrid I/II will provide case management services to patients and their families or caregivers. Assist with assessment, participate in planning and implementation of intervention and ensure follow-up and coordination of services. Engage in outreach activities in the community. Assist with administrative tasks, as needed. All nursing practice is based on the legal scope of practice, national and specialty nursing standards,<br>
Children's National Policies and Procedures, and in accordance with all applicable laws and regulations. The Professional Model of Care requires<br>
registered professional nurses to be responsible and accountable for their own practice. Children's National supports the development of RN<br>
relationships within the community; specifically those relationships associated with the health and well being of the community at large.</p><div><br>
</div></div><div><b>
Qualifications</b><div></div><p><b><br>
Minimum Education</b><br>
Bachelor's Degree (Required)<br>
Master's Degree (Preferred)<br>
<br>
<b>Minimum Work Experience</b><br>
5 years' experience with at least three in an acute setting (Required)<br>
<br>
<b>Required Licenses and Certifications</b><br>
Registered Nurse in District of Columbia (Required)<br>
Current certification in Case Management or Utilization Management (Preferred)<br>
<br>
<b>Functional Accountabilities</b><br>
<b>Professional Practice/Research</b><br>
<br>
Participate in Shared Leadership.</p><ul><li>
Contribute to the MAGNET Journey of Children&rsquo;s National.</li></ul><ul><li>
Ensure nursing practice is based on evidence of best practice.</li></ul><ul><li>
Accountable to participate in the Nursing Division&rsquo;s Performance Improvement process (division or unit level).</li></ul><ul><li>
Participate in community activities.</li></ul><p><b>
Patient Resource Services</b></p><br>
<ul><li>
Communicate denials, high risk, or changes in level of care using accepted processes to limit financial risk to CNMC and patients&rsquo; families.</li></ul><ul><li>
Navigate internal and external systems to accurately identify or secure payers and link patients to needed services.</li></ul><p><b>
Discharge Transitional Plan of Care</b></p><br>
<ul><li>
Define discharge and transitional care criteria with the healthcare team to facilitate efficient care transitions.</li></ul><ul><li>
Conduct an initial assessment of patient and family to identify potential discharge barriers and needs in accordance with departmental and regulatory requirements.</li></ul><ul><li>
Develop and implement a plan of care and make referrals based on a needs assessment and available resources in conjunction with care team members.</li></ul><ul><li>
Transition care to external providers and services to achieve quality outcomes for patient and family .</li></ul><ul><li>
Provide clinical reviews to third party payers using nationally recognized criteria and validate authorization or denial of services and</li></ul><ul><li>
document appropriately in ST AR.</li></ul><p><b>
Documentation</b></p><br>
<ul><li>
Document according to departmental policy.</li></ul><p></p><div><br>
</div></div><div><b>
Primary Location</b><b>:</b> District of Columbia-Washington</div><div><b>
Work Locations</b><b>:</b> Rehab and Specialized Care 1731 Bunker Hill Road NE Washington 20017</div><div><b>
Job</b><b>:</b> Nursing</div><div><b>
Organization</b><b>:</b> Finance</div><div><b>
Position Status</b><b>:</b> R (Regular) - FT - Full-Time</div><div><b>
Shift</b><b>:</b> Day</div><div><b>
Work Schedule</b><b>:</b> M-F 0830-5pm Rotating Weekend on call</div><div><b>
Job Posting</b><b>:</b> Apr 10, 2026, 2:46:33 PM</div><div><b>
Full-Time Salary Range</b><b>:</b> 75545.6 - 125923.2</div></div>

Case Manager Hybrid I/II

Included Health

<div>
 We're looking for Oncology Nurse Care Managers for our Care and Case Management team, who are passionate about caring for members holistically through their healthcare journey and ensuring needs are met with industry-leading interventions. As a telephonic Nurse Care Manager you will report to the Manager, Care and Case Management and will guide members through complex medical and behavioral Health situations, partnering with a diverse clinical team that includes a variety of healthcare professionals, care coordinators, and records specialists, to deliver integrated remote care in a creative way. The Nurse Care Manager should enjoy spending time on the phone, listening to members' needs, answering questions, and serving as an advocate. You will excel at creating cohesive care plans, and have the clinical skills to guide members clinically and navigate available benefits and resources. Nurse Care Managers will support members through complex care management, disease management, and acute case management, ensuring they receive longitudinal care that results in excellent health outcomes.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Deliver coordinated, patient-centered virtual Care Management by telephone or video that improves members' health outcomes.
  </li>
  <li>
   Create impactful care plans together with members and our diverse care team, and help members achieve the desired goals.
  </li>
  <li>
   Help members navigate complex medical conditions, treatment pathways, benefits, and the healthcare system in general.
  </li>
  <li>
   Partner with the members' local providers to ensure coordinated care.
  </li>
  <li>
   Provide compassionate, longitudinal follow-up care, building supportive relationships.
  </li>
  <li>
   Assist throughout acute healthcare episodes, such as hospitalizations and rehabilitation stays, providing coordinated Case Management to support the member and their family.
  </li>
  <li>
   Coordinate necessary resources that holistically address members' problems, whether clinical or social
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor of Science in Nursing (BSN) required
  </li>
  <li>
   Oncology experience highly preferred
  </li>
  <li>
   5+ years of experience in nursing
  </li>
  <li>
   2+ years experience working in care management
  </li>
  <li>
   Must reside in a compact NLC state.
  </li>
  <li>
   Active Compact RN license in good standing with the nursing board of their state.
  </li>
  <li>
   Willingness to become (and maintain) licensure in multiple states.
  </li>
  <li>
   Work until 9-6PM PST
  </li>
  <li>
   Be comfortable discussing several medical conditions and experience with populations across the age ranges
  </li>
  <li>
   Spanish speaking desirable
  </li>
  <li>
   Experience working remotely, and strong competence and ability to use multiple computer/medical record systems.
  </li>
  <li>
   Be empathetic. We work with patients and their families who are going through challenging times. You practice empathy and reassure patients that we are available to help them.
  </li>
  <li>
   We are a fast-growing company and we are busy. Our team will meet volume goals without sacrificing quality.
  </li>
  <li>
   Strictly follow security and HIPAA regulations to protect our patients' medical information.
  </li>
  <li>
   Be pleasant, responsive, and willing to work with and learn from our team.
  </li>
  <li>
   A lot of time is spent on the phone with patients and families, and a lot of time communicating with colleagues. Therefore, the ability to gather a clinical history, answer questions at a patient level, and summarize findings is critical.
  </li>
  <li>
   Efficient at writing medical information in easy-to-understand, patient-centric language.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Physical/Cognitive Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Prompt and regular attendance at assigned work location.
  </li>
  <li>
   Capability to remain seated in a stationary position for prolonged periods.
  </li>
  <li>
   Eye-hand coordination and manual dexterity to operate keyboard, computer and other office-related equipment.
  </li>
  <li>
   No heavy lifting is expected, though occasional exertion of about 20 lbs of force (e.g., lifting a computer \/ laptop) may be required.
  </li>
  <li>
   Capability to work with leadership, employees, and members in an appropriate manner.
   <br/>
   <br/>
  </li>
 </ul>
 The United States new hire base salary target range for this full-time position is:
 <br/>
 <br/>
 $73,700 - $103,180 + equity + benefits
 <br/>
 <br/>
 <em>
  This range reflects the minimum and maximum target for new hire salaries for candidates based on their respective Zone. Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.
  <br/>
  <br/>
 </em>
 <em>
  Starting base salary for you will depend on several job-related factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and great compensation package based on their roles and locations. Your Recruiter can share your geographic zone upon inquiry.
  <br/>
  <br/>
 </em>
 <strong>
  Benefits &amp; Perks
  <br/>
  <br/>
 </strong>
 <em>
  In addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:
  <br/>
  <br/>
 </em>
 <em>
  Remote-first culture
  <br/>
  <br/>
 </em>
 <em>
  401(k) savings plan through Fidelity
  <br/>
  <br/>
 </em>
 <em>
  Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)
  <br/>
  <br/>
 </em>
 <em>
  Paid Time Off ("PTO") and Discretionary Time Off ("DTO")
  <br/>
  <br/>
 </em>
 <em>
  12 weeks of 100% Paid Parental leave
  <br/>
  <br/>
 </em>
 <em>
  Family Building &amp; Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.
  <br/>
  <br/>
 </em>
 <em>
  Work-From-Home reimbursement to support team collaboration home office work
  <br/>
  <br/>
 </em>
 <em>
  Your recruiter will share more about the salary range and benefits package for your role during the hiring process.
  <br/>
  <br/>
 </em>
 <strong>
  About Included Health
  <br/>
  <br/>
 </strong>
 Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We&rsquo;re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community &mdash; no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It&rsquo;s all included. Learn more at
 <strong>
  includedhealth.com.
  <br/>
  <br/>
 </strong>
 Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.
 <br/>
 <br/>
 Included Health uses AI-assisted tools at select stages of the hiring process to enhance efficiency, consistency, and communication. AI does not make hiring decisions&mdash;final decisions are made exclusively by our recruiting and hiring teams.
 <br/>
 <br/>
</div>


Oncology Nurse Care Manager, Adult

Alaka`ina Foundation Family of Companies

<div><div><p>The Alaka`ina Foundation Family of Companies (FOCs) is looking for a <b>Computer-Aided Design and Drafting (CADD) Specialist (Intermediate)</b> to provide support for our government customer in the <b><i>National Capital Region, Washington, D.C.</i></b></p><p>
The Computer-Aided Design and Drafting (CADD) Specialist (Intermediate) provides design and drafting services supporting facility planning and execution, including furniture layouts, signage, graphics, and sustainability requirements. This role supports LEED certification and commissioning efforts and serves as a Subject Matter Expert (SME) for facility sustainment and space management systems.</p><p><b>
DESCRIPTION OF RESPONSIBILITIES:</b></p><ul><li>
Provide computer-aided design and drafting services for facilities and interior spaces.</li><li>
Develop furniture layout plans based on program requirements.</li><li>
Coordinate ongoing furniture placement, ensuring compliance with applicable codes and circulation standards.</li><li>
Confirm spatial dimensions and incorporate final layouts into Construction Documents.</li><li>
Coordinate electrical and network requirements for offices, workstations, conference rooms, and multi-purpose spaces.</li><li>
Support design of signage and graphics in coordination with facility requirements.</li><li>
Support Leadership in Energy and Environmental Design (LEED) certification and commissioning activities.</li><li>
Serve as a Subject Matter Expert (SME) for Sustainment Management System (SMS) Builder, Builder (BRED), and EquipMapper.</li><li>
Coordinate with system engineers to integrate SMS Builder with TRIRIGA systems.</li><li>
Support interfaces connecting SMS Builder calculations to the Real Property Inventory (RPI).</li><li>
Collaborate with engineering, construction, and facilities teams to ensure accurate design implementation.</li><li>
Other duties as assigned by Supervisor</li></ul><p><b>
REQUIRED DEGREE/EDUCATION/CERTIFICATION:</b></p><ul><li>
Bachelor&rsquo;s Degree or higher</li><li>
Leadership in Energy and Environmental Design (LEED) Certification and Commissioning or equivalent</li></ul><p><b>
REQUIRED SKILLS AND EXPERIENCE:</b></p><ul><li>
A minimum of ten (10) years of experience providing computer-aided design and drafting services, including:</li><li>
Furniture layout and planning based on program requirements</li><li>
Coordination of furniture placement and spatial compliance with codes and circulation standards</li><li>
Inclusion of furniture layouts in Construction Documents</li><li>
Coordination of electrical and network requirements for office and conference spaces</li><li>
Experience supporting signage and graphic design efforts</li><li>
Proficiency with computer-aided design tools and drafting software</li><li>
Strong coordination skills across engineering and facilities disciplines</li><li>
Knowledge of facility sustainment and space management systems</li><li>
Attention to detail and accuracy in technical documentation</li><li>
Ability to support sustainability and LEED-related initiatives</li></ul><p><b>
REQUIRED CITIZENSHIP AND CLEARANCE:</b></p><ul><li>
Must be a U.S. Citizen</li><li>
Active Secret clearance (must be able to maintain)</li></ul><p></p><p><br>
The Alaka`ina Foundation Family of Companies (FOCs) is a fast-growing government service provider. Employees enjoy competitive salaries. Eligible employees enjoy a 401K plan with company match; medical, dental, disability, and life insurance coverage; tuition reimbursement; paid time off; and 11 paid holidays.</p><p><b>
We are an Equal Opportunity/Affirmative Action Employer of individuals with disabilities and veterans. We are proud to state that we do not illegally discriminate in employment decisions on the basis of any protected categories. If you are a person with a disability and you need an accommodation during the application process, please click </b><b>here</b><b> to request accommodation. We E-Verify all employees</b></p><p><b>
&ldquo;EOE, including Disability/Vets&rdquo; OR &ldquo;Equal Opportunity Employer, including Disability/Veterans&rdquo;</b></p><p>
The Alaka`ina Foundation Family of Companies (FOCs) is comprised of industry-recognized government service firms designated as Native Hawaiian Organization (NHO)-owned and 8(a) certified businesses. The Family of Companies (FOCs) includes Ke`aki Technologies, Laulima Government Solutions, Kūpono Government Services, and Kapili Services, Po`okela Solutions, Kīkaha Solutions, LLC, and Pololei Solutions, LLC. Alaka`ina Foundation activities principally benefit the youth of Hawaii through charitable efforts which includes providing innovative educational programs that combine leadership, science &amp; technology, and environmental stewardship.</p><p>
For additional information, please visit www.alakainafoundation.com</p><p></p><p><br>
#LI-JS1</p><p>
#ClearanceJobs</p></div></div><p></p>

Computer-Aided Design and Drafting (CADD) Specialist (Intermediate)

DataAnnotation

<div>
 We are looking for a Certified Coding Specialist (CCS) to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model.
 <br/>
 <br/>
 In this role, you will need to be an expert in healthcare. We are interested in a wide range of expertise, so relevant backgrounds include Revenue Cycle Management &amp; Patient Finance, Pharmacy Operations (Pharm Tech), Laboratory Services and Operations (Lab Tech), and Clinical Support &amp; Ambulatory Operations.
 <br/>
 <br/>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Full-time or part-time remote position
  </li>
  <li>
   Choose which projects you want to work on
  </li>
  <li>
   Flexible schedule
  </li>
  <li>
   Projects are paid hourly starting at $25-$30+/hr, with bonuses on high-quality and high-volume work
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Provide AI chatbots with diverse and complex healthcare-related problems
  </li>
  <li>
   Evaluate AI outputs for logic, accuracy, and performance
  </li>
  <li>
   Ensure the medical accuracy and overall quality of model responses
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Fluency in English (native or bilingual level)
  </li>
  <li>
   A current or in-progress medical or healthcare-related degree
   <br/>
   <br/>
  </li>
 </ul>
 Notes: Payment is made via PayPal. We will never ask you for any money. PayPal will handle any currency conversions from USD. Only applicants in the United States will be considered for this role. This is an independent contractor position.
 <br/>
 <br/>
 #generalist
</div>


Certified Coding Specialist (CCS)

Explore 95+ Case management specialist in Washington this June. Find roles across top companies and apply now to boost your career.