administrative assistant

accounting specialist

business systems analyst ii Jobs in Washington

business systems analyst ii

case management specialist Jobs in Washington

case management specialist

help desk specialist

administrative specialist i

Greater Washington Urban League

GWUL offers a Family Work &amp;amp; Wellness Accelerator Program to assist approximately 300families who have experienced homelessness and recently exited a rapid rehousing program. The Accelerator provides critical services in career advancement, financial empowerment,family support, and housing stabilization.The Career Specialist will spend much time in the office on a Hybrid Schedule, completing their daily programmatic requirements and tasks and supporting the Career Mobility Action Plan (Career MAP) program participants and Career MAP Service Coordinators. The Career Specialist is responsible for supporting program participants in creating a comprehensive employability plan that can be achieved by the end of the program. The primary responsibilities attached to this position include workshop facilitation, career coaching, job placement, advocacy, career planning, workforce event planning, relationship building,and engagement documentation. In addition, we provide superior customer service to ensure program participants receive the services they need.Develops, in collaboration with Career MAP program participants, an individualizedemployability plan outlining long and short-term career objectives and steps toAchieve the specified employment goal.<ul><li>Provide detailed documentation of all career-related interactions with the Career MAP program participants in the required systems, such as Quickbase and Apricot.</li><li>Advises, monitors, and tracks career services participation for Career MAP program participants so that they maximize the functions and opportunities of the program.</li><li>Lead the development and implementation of engagement strategies to increase Career MAP program participant engagement with career readiness and advancement services.</li><li>Collaborate with grantor Career Specialist to refer career-ready program participants for job opportunities and training programs.</li><li>Organize and execute career exploration events, job fairs, job clubs, peer groups, or other career services events as needed.</li><li>Work in collaboration with GWUL Career MAP Service Coordinators to provide case management services focusing on intervention strategies that will remove all existing barriers to employment.</li><li>Objectively assesses readiness to transition from unemployment and career preparation to employment.</li><li>Administer career and personality assessment tools as a first step in career planning to measure interests, skills, and work styles for Career MAP program participants.</li><li>Develop the placement program for GWUL Career MAP participants seeking employment in collaboration with GWUL Career MAP Program leadership, with a focus on members being placed in career fields that will increase financial stability for program participants and their families.</li><li>Develop and maintain relationships with local employers whose recruiting needs match the knowledge, skills, and abilities obtained through career services provided by the GWUL Career MAP program.</li><li>Provide motivational support to program participants during the job search process.</li><li>Provide individualized follow-along support to Career MAP program participants, including crisis intervention, job coaching, advocacy, and counseling to assist individuals with maintaining employment.</li><li>Follow up with employers and place Career MAP program participants to ensure positive outcomes for placement.</li><li>Train GWUL Career MAP Service Coordinators in basic career development structure, purpose, and services to complement services provided by the Career Specialist.</li><li>Provide career guidance and counseling, including but not limited to career assessment and interest inventories, career and primary selection resume development and reviews, mock interviews, program-specific career days, job search strategies, cover letter writing, and connections with career resources both inside and outside of the GWUL.</li><li>Facilitate workshops, seminars, and programming to provide career information and other needed topics.</li><li>Must be able to identify with the lived experiences of our primary constituents personally and clients.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in social work, psychology, business, marketing, human services, or a related field is preferred.</li><li>A minimum of 5 years of experience in a high-volume work environment in the workforce.</li></ul>development, human resources, career training, adult learning, or another employment-related field is required.<ul><li>Ability to relate well with individuals, motivate, and possess experience in presenting workshops and working with individuals with one or more employment barriers.</li><li>Skills and knowledge in performing supported employment activities, including identifying and negotiating potential jobs, integrating program participants into jobs, providing job coaching assistance, and providing program participant advocacy with employers.</li><li>Strong working knowledge of Microsoft Teams, Word, Excel, PowerPoint, and Outlook.</li><li>Strong Excel, data management, scheduling, customer service, and time management skills.</li><li>Ability to be adaptable and effectively work as part of a Service Coordination Team.</li><li>Experience in private and public agency job placement within the last four years.</li><li>Effective verbal, oral, and written communication skills.</li><li>Experience working with at-risk populations and people from diverse racial, ethnic, and</li></ul>socioeconomic backgrounds.<ul><li>Bilingual candidate is a plus.</li></ul>Job Type: Full-timePay: $60,000.00 - $63,000.00 per yearBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Employee assistance program</li><li>Flexible schedule</li><li>Flexible spending account</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul>Work Location: In person

Career Specialist - Career Map Program

The Moore Group

<div>Job Title: CommunicationsChange Management Specialist (Full-Time)
Location: Fully Remote
About The Moore Group: The Moore Group, a recognized leader in strategic consulting, partners with Fortune 100 companies to provide expert support in communications, change management, project management and training. With over 30 years of experience, we help organizations achieve clarity, alignment, and engagement across their initiatives.
We are currently seeking a skilled CommunicationsChange Management Specialist to support a leading Fortune 100 client. In this role, you will be instrumental in developing and executing communication strategies, change management initiatives, and engagement efforts across multiple work streams. The ideal candidate is an experienced communicator who will bring a strong background in the pharmaceutical sector, excels in project-based environments and can collaborate effectively in a fast-paced, global organization.
Key Responsibilities:<ul><li>
Communication PlanningExecution: Assist in the development and execution of communication plans for deployments, program communications and change management initiatives.</li><li>
Stakeholder Engagement: Work closely with project teams, senior executives, and key stakeholders to ensure alignment across all communication and change management efforts.</li><li>
Content CreationManagement: Develop and manage communication deliverables (emails, posters, e-signs, infographics, videos, etc.) while ensuring all messaging aligns with the overarching program themes, benefits and audience needs.</li><li>
Client Management: Provide guidance and support to business partners to ensure strategic messaging and adoption of new initiatives.</li><li>
Audience Management: Prepare and maintain distribution lists, ensuring communications are customized and delivered to the right audiences.</li><li>
Resource Management: Maintain and update content on appropriate SharePoint Online sites and Teams sites, ensuring they serve as a resource hub for key project information, processes and tools.</li><li>
Survey and Feedback: Assist with the development and distribution of surveys to solicit feedback and measure engagement.</li><li>
TemplateToolkit Development: Build and maintain a library of communication templates, materials, and resources that support awareness and user adoption of applications.</li></ul>
Qualifications:<ul><li>
Seasoned Communicator: Extensive experience in strategic communication development and execution, with a demonstrated ability to work with people at all levels, including senior executives. Minimum of 5 years of experience.</li><li>
Strong WritingEditing Skills: Excellent written and verbal communication skills with a focus on clarity, conciseness and accessibility.</li><li>
Global Pharmaceutical / Manufacturing Experience: Previous experience in pharmaceutical, manufacturing or technical industries is a plus, but not required.</li><li>
Change Management Experience: Knowledge of change management principles is desirable. Experience developing strategic communication support for process or behavior change is a plus.</li><li>
AgileMulti-Project Experience: Ability to work autonomously and manage multiple projects, ensuring high-quality deliverables are delivered on-time.</li><li>
Technical Proficiency: Skilled in Microsoft Office 365, SharePoint, internal social collaboration platforms (e.g., Viva Engage) and Adobe Creative Suite (Photoshop, InDesign).</li><li>
Attention to Detail: Strong attention to detail, clarity of thought, and the ability to listen effectively and execute in a timely manner.</li><li>
Certifications: Prosci Change Management, Six Sigma, CCMP, ATD, or PMI preferred.</li><li>
Educational Background: A bachelor's degree in English, Communications, Journalism or a related field is required. A master's degree is a plus.</li></ul>
Required Start Time: Due to national and international operations, a start time of 8 a.m. EST is required. 
Why Join Us?<ul><li>
Collaborative Environment: Work closely with a dynamic and talented team on high-impact projects.</li><li>
Remote Flexibility: This position is fully remote, offering flexibility and work-life balance.</li><li>
Impactful Work: Play a key role in driving communication strategies and change management efforts that enhance user digital adoption and project success.</li></ul>
If you're a proactive communicator with a talent for delivering impactful messages and supporting organizational change, we look forward to hearing from you.
For more information, please visit https://www.themooregroup.com</div>

Communications & Change Management Specialist (Remote)

SAIC

<div>Job ID: 2613672
Location: Remote Work, DC, US
Date Posted: 2026-06-15
Category: Information Technology
Subcategory: Technical Svcs
Schedule: Full-Time
Shift: Day Job
Travel: No
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: Public Trust
Potential for Remote Work: ORA_REMOTE 
Description
SAIC is hiring for a remote Help Desk Specialist.
Duties generally include but are not limited to the following:<ul><li>
Answer and respond to customers' requests via phone and email</li><li>
Identify, research, and resolve customer issues</li><li>
Provide accurate and timely ticket documentation</li><li>
Meet and exceed required metrics and Service Level Agreements (SLAs)</li><li>
Provide timely updates and follow up to customers</li><li>
Escalate to internal representatives or system support specialists when appropriate</li><li>
Identify and appropriately communicate recurring problems</li><li>
Evaluates and prioritizes customer problems and complaints</li><li>
Comply with documented regulations, processes, and procedures</li><li>
Other responsibilities as may be required by management</li></ul>
Qualifications
Qualifications
Required Skills and Qualifications:<ul><li>
Bachelor&rsquo;s Degree and/or 5 years relative work experience</li><li>
1+ year experience in help desk/call center environment</li><li>
Excellent oral and written communication skills</li><li>
Strong problem-solving skills</li><li>
Team player with a strong commitment to customer satisfaction</li><li>
Must be a US Citizen and able to obtain a Public Trust</li></ul> 
Preferred Skills and Qualifications:<ul><li>
HDI Customer Service Representative certification</li><li>
Experience with ServiceNow</li><li>
Knowledge with government clients/environments</li></ul>
Target salary range: $40,001 - $80,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.</div>

Help Desk Specialist

Jefferson Solutions Group

Job Description
 
Jefferson is seeking Business Development Operations Specialist to support our growth team.
 This role is fully remote. This position requires that applicants reside in the United States and have legal authorization to work in the U.S. Applicants must maintain U.S. residency for the duration of their employment.
 
The annual salary range for this position is $120,000.00-$130,000.00. The annual salary range is negotiable. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.
 The Business Development Operations Specialist is a high-impact member of the Growth Office responsible for driving the systems, intelligence, and execution infrastructure that enables successful business development and capture activities.
 
This role sits at the center of the organization’s growth engine, ensuring leadership and capture teams have accurate, timely, and actionable pipeline intelligence to make confident pursuit decisions. The ideal candidate thrives in fast-paced, detail-driven environments, enjoys working with data and tools, and takes pride in bringing structure, visibility, and efficiency to complex business development workflows.
 
This role blends business development operations, opportunity intelligence, and AI-enabled workflow optimization to improve speed, visibility, and decision readiness across the pipeline. It is best suited for a proactive, highly organized GovCon professional who enjoys being the connective tissue across capture, proposal, account management, and leadership teams.
 
At Jefferson, we are not just building a team; we are cultivating a community of exceptional individuals driven by a shared passion for innovation and excellence. Joining the Jefferson team means stepping into an environment that values collaboration, encourages creative thinking, and celebrates individual strengths. Here, you’ll find a vibrant culture that fosters sharing and connectedness where careers are nurtured, exciting and meaningful work is encouraged, and continuous learning from the smartest people in the industry.
 Our commitment to unlocking your potential goes beyond conventional career paths, offering a dynamic and supportive space where your ideas are not just heard but valued. Join us at Jefferson, where your career becomes a journey of continuous advancement, and your talents find the platform they deserve.
 
Key Responsibilities
 
Business Development Operations & Pipeline Management
 
Serve as the operational backbone of the Growth Office, ensuring consistent execution of business development processes and workflows.
 
Own maintenance and accuracy of BD trackers, pipeline tools, and reporting systems to ensure leadership visibility into all active opportunities.
 
Manage and organize business development materials, templates, and internal knowledge repositories to ensure consistency and accessibility.
 
Drive coordination across capture, proposal, and account management teams to ensure alignment, readiness, and timely execution of actions.
 
Capture Support & Opportunity Coordination
 
Coordinate capture operations including scheduling, logistics, and cross-functional alignment to ensure execution readiness for all capture activities.
 
Conduct research and intelligence gathering using primary and secondary sources, including GovWin and related GovCon tools, to support opportunity evaluation.
 
Support development of materials for capture reviews, gate decisions, and internal pursuit discussions.
 
Track and drive follow-up on action items from capture and BD meetings, ensuring accountability and closure across stakeholders.
 
Coordinate engagement with technical SMEs and functional leads to support readiness for capture sessions and working groups.
 
Tools, Systems & Data Management
 
Serve as a power user of GovWin, CRM systems, SharePoint, and other government contracting business development platforms.
 
Maintain structured SharePoint environments for capture and BD documentation, ensuring version control, accessibility, and consistency.
 
Support continuous improvement of BD workflows, templates, and tracking systems to improve efficiency, data integrity, and visibility.
 
Leverage AI-enabled tools and automation workflows to accelerate opportunity research, synthesize intelligence, streamline tracking updates, and improve capture readiness outputs.
 
Association & Industry Engagement Operations
 
Manage organizational memberships across key government and industry associations.
 
Maintain and operate an Associations Calendar, including events, attendees, and engagement tracking.
 
Monitor association updates, newsletters, and industry intelligence sources to identify relevant engagement and opportunity signals.
 
Coordinate internal attendance at events and support decision-making on participation.
 
Track association budgets, renewals, and expenditures.
 
Support identification and coordination of award submission opportunities.
 
Maintain structured association records and ensure institutional knowledge is organized and accessible.
 
Required Qualifications
 
Bachelor’s degree or equivalent combination of education and experience.
 
Minimum of 5 years of business development experience within the government contracting industry.
 
Hands-on experience with GovWin, SharePoint, and CRM or pipeline management tools.
 
Preferred Qualifications
 
Experience supporting capture and proposal development activities in a GovCon environment.
 
Strong understanding of federal business development workflows and opportunity lifecycle management.
 
Demonstrated ability to work independently in a fast-paced, deadline-driven environment.
 
Formal training in capture management or proposal development methodologies.
 
Experience leveraging AI tools or automation to improve business development efficiency and workflow performance.
 
,
 About Jefferson Solutions Group
 
Jefferson Solutions Group is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to veteran status, disability status, or any other characteristic protected by federal, state or local laws.
 
Jefferson Solutions Group is committed to providing opportunity for all qualified individuals. As part of this commitment, Jefferson will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact the Human Resources Department at (202) 626-8550 via email: HR@jeffersonsg.com

Business Development Operations Specialist

Weil, Gotshal & Manges LLP

<div>Weil seeks the best and brightest talent to join our Administrative Staff team. Our employees are the future of Weil so we invest in their training and development. Our environment embraces and encourages positive-minded professionals who seek to be challenged and acquire knowledge and skills in an atmosphere built on teamwork. Highly skilled and knowledgeable Administrative Staff assist our attorneys in successfully meeting and exceeding client needs and are vital to the overall success of the Firm.
Job Description
Responsible for the management of the law library systems, personnel, services and physical space. As a member of the global Research and Information Center team, manage and provide research and reference services Firm-wide using a variety of legal, business and general information databases and web sites across all practice areas and industries.
Primary Responsibilities and/or Essential functions:<ul><li>
Manage and provide reference and in-depth research using appropriate electronic and print sources to attorneys, paralegals, co-team members and administrative staff.</li><li>
Provide Firm-wide research coverage remotely on weekends on a rotating basis with other U.S. Librarians and daily coverage to 6:00 PM.</li><li>
Using a research request system, claim, enter and close requests. Submit time records, accounting for a minimum of seven hours per day plus weekend hours and overtime as appropriate.</li><li>
Manage and provide user support on Lexis, Westlaw and other electronic services and coordinate and provide training with research content vendors for the Washington DC office.</li><li>
Oversee and perform interlibrary loans, contact local firms and academic libraries to obtain needed resources.</li><li>
Participate in knowledge management projects, attend product demonstrations, participate in research product trials, and provide feedback.</li><li>
Prepare and manage the Washington, DC Research Center budget and forecast in conjunction with the DC Director of Administration and the NY Research Center Accounting Administrator.</li><li>
Monitor monthly budget activity reports; provide explanations of projections and variances to DC Director of Administration.</li><li>
Oversee processing of invoices for payment using Library Invoices database.</li><li>
Manage the following Library technical services functions, using SydneyPlus Integrated Library System (ILS) and other Library information management applications as directed:<ul><li>
Acquisitions including placing and processing orders and handling renewals. Maintain accurate records. Negotiate with vendors.</li><li>
Catalog and process materials for the collection with the assistance of the NY Research Center Technical Services Manager.</li><li>
Collection maintenance including shelving materials, shifting and weeding physical collection</li><li>
Loose-leaf filing, including monitoring 3rd party filing services, requesting missing supplements.</li><li>
Serials maintenance including check-in, checking for duplication, routing and claiming missing materials.</li><li>
Review new materials for retention or cancellation. Provide preliminary approval and process invoices for payment using invoice application.</li></ul></li><li>
Supervise and coach Analyst. Prepare mid-year feedback and year-end merit review on same. Review and administer PTO requests.</li><li>
Participate in monthly Research Center Manager Conference Calls.</li><li>
Participate in special projects as assigned.</li><li>
Additional responsibilities or special projects as assigned by management.</li></ul> 
Knowledge, Skills &amp; Abilities:<ul><li>
Minimum of five years Law Library and Research experience preferred with the ability to understand the law firm service environment and effectively obtain information from appropriate sources independently.</li><li>
Communicate and work effectively with a diverse group of Attorneys, administrative staff and co-team members.</li><li>
Familiarity with court and government structures including Federal and State and the ability to determine court and legislative structure in unfamiliar jurisdictions.</li><li>
Special knowledge of a particular practice area is a plus, with ability to quickly learn resources applicable to a broad array of practice areas, and seek assistance as needed.</li><li>
Strong expertise in Lexis, Westlaw, VitalLaw, Bloomberg Law, Intelligize, Courtlink, and other Court watch services, patent resources, and general information databases and/or ability to be trained in their use.</li><li>
Strong computer skills and ability to learn new technical systems.</li><li>
Must be able to prepare and present learning opportunities for attorneys.</li><li>
Ability to prioritize and answer a high volume of requests for information while performing other essential duties.</li><li>
Must be very service-oriented with excellent interpersonal skills, a high level of energy, be very flexible, able to take initiative, work independently as well as under supervision and as part of a team.</li><li>
Ability to manage others.</li><li>
Willingness to work more than 35 hours per week to perform the essential duties of the position.</li></ul> 
Education/Certifications:<ul><li>
Knowledge of Library systems as normally acquired through a Master&rsquo;s Degree in Library (M.L.S. from an A.L.A. accredited school) or J.D. or combination of both, and a sufficient combination of 5+ years of law Library research and Technical Services experience.</li></ul>
Estimated salary range is $150,000 - $165,000. Compensation decisions within the range are dependent on the facts and circumstances of each case including but not limited to the individual's skills, experience, and qualifications.
Weil, Gotshal &amp; Manges LLP offers a competitive compensation package comprised of base pay and discretionary year-end bonus for eligible employees. Benefits include, but are not limited to medical, dental, vision, disability coverage, life insurance, flexible spending plan and a 401K plan. Weil also offers generous paid time off and holidays. All decisions affecting employment at Weil, Gotshal &amp; Manges LLP are made on the basis of qualification, performance and other pertinent work-related factors, and without discrimination against any person on the basis of race, color, sex, age, religion, national origin, disability, marital status, sexual orientation, gender identity or expression, pregnancy, veteran&rsquo;s status, genetic information or any other legally protected status.</div>

Manager, Research & Information Center

News Literacy Project

<div>Who we are
The News Literacy Project, founded in 2008, is a nonpartisan, nonprofit organization building a national movement to ensure that all students are guaranteed to be skilled in news literacy before high school graduation, giving them the knowledge and ability to participate in civic society as well-informed, critical thinkers. NLP is the country&rsquo;s leading provider of news literacy education and works with districts and educators in all 50 states, primarily through our signature e-learning platform, Checkology&reg;, and weekly educator newsletter, The Sift&reg;. To read more about the organization and our plans, visit our website. 
Where you fit in
The News Literacy Project empowers educators to teach middle and high school students how to sort fact from fiction in the digital age. We are at an exciting inflection point for our work, and we are making critical investments to rapidly scale our growth and impact. To that end, we are seeking an Office Manager to oversee office administration and ensure efficient day-to-day operations. This is a great opportunity for you to support the operational foundation of a mission-driven organization and help ensure staff across the country have what they need to succeed. We&rsquo;re looking for someone who can have an immediate and meaningful impact on our work, bringing strong organizational skills, attention to detail, and a collaborative spirit.
This position reports to the Director of Administration. 
About the position
The Office Manager provides essential administrative and operational coordination to the organization, helping ensure that office systems, supplies, communications, and processes run smoothly and effectively. Working closely with the Director of Administration and collaborating across teams, this position supports staff needs, coordinates logistical and administrative activities, and helps maintain an organized and welcoming work environment. This role is well suited for someone who enjoys creating order, solving problems, managing multiple priorities, and supporting colleagues in a mission-driven nonprofit setting.
Specifically, in this job, you will:<ul><li>
Sort and distribute incoming mail once or twice per week.</li><li>
Scan all incoming checks and route them to appropriate staff once or twice per week.</li><li>
Serve as liaison with building management for office needs, conference room reservations and other staff requests.</li><li>
Create tax acknowledgment letters and assist the Development team with other special mailings or projects once or twice per week.</li><li>
Answer the office phone; retrieve and distribute incoming voicemails to staff.</li><li>
Monitor, respond to and route messages received through the organization&rsquo;s general email inbox.</li><li>
Keep the NLP office workspace and files organized.</li><li>
Maintain the office supply, equipment, and swag/collateral inventory.</li><li>
Coordinate the mailing of supplies to staff and NLP swag/collateral to staff, educators, partners, and supporters.</li><li>
Assist in coordinating logistics for conferences that NLP staff attend, including shipping booth materials, collateral, and swag for events.</li><li>
Support staff with procurement needs, including securing travel reservations, making professional development purchases, procuring supplies, etc.</li><li>
Work on special projects and event support as assigned.</li><li>
Assist with accounts payable and administrative finance processes as assigned.</li></ul> 
This part-time position (20 hours per week) is based in Washington, DC. The Office Manager is expected to work in person in the Washington office four days per week, with the opportunity to work remotely one day per week. Once per year the Office Manager is expected to travel for the annual all-staff retreat. Highly qualified candidates who live in the D.C. area and are authorized to work in the United States are encouraged to apply. 
About you
This position will support teams that impact many thousands of educators and hundreds of thousands of students in schools across the country, and it plays an important role in achieving our organizational strategy. As the Office Manager, you will partner with the Director of Administration and Chief Operating Officer to ensure staff have the operational support, systems, and resources they need to do their best work in service of NLP&rsquo;s mission. While we do not expect candidates to meet all qualifications, the successful candidate will have all or most of the following:<ul><li>
A bachelor's degree or equivalent experience.</li><li>
A minimum of 3 years of experience in office management or administrative support.</li><li>
Strong proficiency with Microsoft Office applications (particularly Outlook, Word, Excel, and PowerPoint) and comfort learning new technology systems.</li><li>
Attention to detail, with strong time management and organizational skills.</li><li>
A collaborative, solutions-oriented mindset with strong written and oral communication skills and the ability to thrive in a remote, mission-driven work environment.</li><li>
Nonprofit experience is highly desirable.</li><li>
Bookkeeping experience is a plus.</li><li>
Be able to lift 50lbs.</li></ul> 
Compensation and benefits
The salary for this position is $28 to $30/hour, depending on the candidate&rsquo;s qualifications and experience. 
Applications
To apply, upload a cover letter and a r&eacute;sum&eacute; at https://bit.ly/NLPJobs. The application deadline is 5 p.m. ET on
June 26, 2026. We hope to hire as quickly as possible for a start date around August 24, 2026. 
 
 NOTE: To ensure the integrity and fairness of our anonymized evaluation process in making the initial assessment of candidates based on skills and experience, staff members do not respond to individual inquiries about employment with NLP. Please visit our website for more information. 
Our Hiring Process
Candidates selected to participate will be asked to complete a skills assessment (1-2 hours) and up to two rounds of interviews (1-2 hours total). Interviews are conducted one-on-one and in group settings. Finalists will be asked to provide references. 
The News Literacy Project welcomes applicants from diverse backgrounds. We offer equal opportunity in employment for all qualified persons and prohibit discrimination in employment on the basis of race, color, religion, creed, sex (including sexual orientation and gender identity), national origin, ancestry, age, veteran status, disability unrelated to job requirements, genetic information, military service or other protected status.
We deeply value diversity in the workplace and strongly believe that a diverse team enriches our organization and strengthens our ability to realize our mission (read/print NLP&rsquo;s Organizational Values [PDF] and Commitment to Diversity, Equity and Inclusion [PDF]).
As part of our commitment to building a diverse and inclusive workforce, we invite candidates to voluntarily self-identify demographic information. This information is kept confidential, is not shared with hiring managers, and is used in aggregate to help evaluate and improve our recruitment efforts.</div>

Office Manager

Behavioral Health Works

<div>Join Our Team as a Scheduling Coordinator at Behavioral Health Works!
About Us:
Behavioral Health Works is an expanding company dedicated to responsible and sustainable growth. We are committed to delivering personalized ABA therapy for children and adolescents diagnosed with Autism Spectrum Disorder (ASD). ABA therapy helps individuals with Autism improve socially significant behavior, following the principles of Behavior Analysis. Our extensively trained BCBAs, Case Supervisors, and Technicians collaborate closely with parents to create tailored treatment plans that address the distinct requirements of each child.
Job Description:
The Scheduling Coordinator will play a critical part in the day-to-day coordination of scheduling, communication, and data management for our ABA therapists and clients. If you thrive in a fast-paced environment, love connecting with people over the phone, and have a knack for keeping things organized, this position is perfect for you!
Compensation and Benefits:<ul><li>
Hourly Rate: $24 &ndash; $26 (DOE)
</li><li>Benefits for Full-Time Employees:
</li><li><ul><li>Health, Dental, Chiropractic, and Vision Insurance
</li><li>Critical Illness, Voluntary Life, Accident, Hospital Confinement, &amp; Basic Life insurance
</li><li>401(k)
</li><li>Pet Insurance Discounts</li><li>
Paid Time Off
</li><li>Company Paid Holidays (6 fixed, 3 floating)
</li><li>Professional Development Assistance
</li><li>Referral Program
</li><li>Tuition Reduction for Partnered Universities: All BHW employees are eligible to enroll in bachelor&rsquo;s, master&rsquo;s, and doctoral-level programs and take advantage of discounted tuition with all of our affiliated universities. Partners include: National University, California Southern University, Vanguard University, Capella University, Purdue Global, and William James College.</li></ul></li></ul>
Responsibilities:<ul><li>
Actively communicate via phone, email, and Google Chat with ABA therapists, clients, and other team members to coordinate schedules.</li><li>
Make outbound calls to confirm appointments, reschedule sessions, and handle last-minute changes.</li><li>
Ensure accurate data entry and updates in our scheduling system to reflect any changes in appointments, availability, and client needs.</li><li>
Handle multiple communication channels efficiently, prioritizing tasks and keeping everything running smoothly.</li><li>
Build and maintain relationships with ABA therapists and clients through clear, friendly, and professional communication.</li><li>
Collaborate closely with our administrative team to resolve any scheduling conflicts or gaps.</li><li>
Assist with other administrative duties as needed.</li></ul>
Qualifications:<ul><li><ul><li>
Comfortable and confident making outbound calls, including cold calling or follow-ups. You should enjoy talking to people and have a positive, engaging phone presence.</li><li>
Strong verbal and written communication skills, especially via email and Google Chat.</li><li>
Previous experience in a role involving phone communication, scheduling, or data entry is highly preferred.</li><li>
Familiarity with scheduling software, Google Workspace (Gmail, Google Calendar, Google Chat), and the ability to learn new systems quickly.</li><li>
Capable of handling multiple schedules and updates with precision and attention to detail.</li><li>
Able to stay calm and organized in a fast-paced, ever-changing environment.</li><li>
A proactive approach to problem-solving and the ability to work well with others.</li><li>
Availability between 10:00 A.M. to 7:00 P.M. PST</li></ul></li></ul></div>

ABA Scheduling Coordinator

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