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(hebrew & english) customer support consultant, hospitality (remote) Jobs in Turkey

1st level service desk agent Jobs in Turkey

1st level service desk agent

advanced specialist, geo marketing Jobs in Turkey

advanced specialist, geo marketing

career test drive (ctd) intern - corporate applications Jobs in Turkey

customer care representative Jobs in Turkey

customer care representative

customer experience call center specialist global travel platform

Avaya

<div><div><div><div><h2 class="jobSectionHeader"><b>About Avaya</b></h2>
</div><div><p>
Avaya is an enterprise software leader that helps the world&rsquo;s largest organizations and government agencies forge unbreakable connections.</p>
<p>
The Avaya Infinity&trade; platform unifies fragmented customer experiences, connecting the channels, insights, technologies, and workflows that together create enduring customer and employee relationships.</p>
<p>
We believe success is built through strong connections &ndash; with each other, with our work, and with our mission. At Avaya, you'll find a community that values your contributions and supports your growth every step of the way.</p>
<p>
Learn more at https://www.avaya.com
</p></div></div><div><div><h2 class="jobSectionHeader"><b>Description</b></h2>
</div><div><p><b>
Avaya </b>has shifted the global enterprise customer experience (CX) landscape toward a unified, AI-driven, and open cloud architecture. We are seeking a highly accomplished <b>Solution Engineer</b> to be a primary technical driver in accelerating our Infinity platform adoption&mdash;focused on CCaaS (Contact Center as a Service), Omnichannel, AI/ML, Intelligent Orchestration, and Business Application Integration.</p><br>
<p></p>
<p>
This role is for a strategic technologist and storyteller who can translate complex, multi-modal capabilities into tangible business outcomes. While foundational knowledge of legacy communications platforms is beneficial, success in this role is fundamentally tied to demonstrating expertise and driving adoption of our modern, open, and cloud-based CX solutions.</p><br>
<p></p>
<p><b>
Key Responsibilities</b></p><br>
<p></p>
<p>
The successful candidate will spend approximately 80% of their time focused on the strategic CCaaS, AI, and Orchestration portfolio, and 20% on migration strategies from legacy environments.</p><br>
<p></p>
<p><b>
Solution Architecture &amp; Desig</b>n (CCaaS/Omnichannel): Lead the technical discovery and design of complex, large-scale CCaaS solutions, ensuring seamless integration of voice and digital channels (chat, email, social, messaging).</p><br>
<p></p>
<p><b>
AI Integration &amp; Orchestration</b>: Architect and present solutions utilizing embedded and third-party AI/ML services for conversational AI, real-time agent assist, sentiment analysis, and intelligent workflow orchestration across the customer journey.</p><br>
<p></p>
<p><b>
Demonstration &amp; Proof of Value</b>: Create, customize, and deliver compelling, high-impact product demonstrations and Proof of Concepts (PoCs) that clearly illustrate the business value of our platforms, showcasing integrations with core business applications (CRM, WFO, ERP).</p><br>
<p></p>
<p><b>
Technical Expertise &amp; Advocacy</b>: Act as the trusted technical advisor to the sales team and customer executives, guiding discussions on security, compliance, API integration , cloud architecture, and total cost of ownership (TCO) for modern cloud CX solutions.</p><br>
<p></p>
<p><b>
Competitive Strategy</b>: Maintain expert-level knowledge of the CCaaS competitive landscape (e.g., Genesys, NICE CXone, Amazon Connect) and effectively position Avaya&rsquo;s differentiation.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Qualifications</b></h2>
</div><div><p><b>
Required Core Competencies &amp; Skills</b></p><br>
<p></p>
<p><b>
Experience</b>: Minimum of 8 years in a technical pre-sales, solution consulting, or solution architecture role, with<b> 5+ years of CCaaS/SaaS/Cloud contact center experience </b>(Genesys, NICE, 8x8, Five9, Talkdesk, Calabrio, etc)</p><br>
<p></p>
<p><b>
CCaaS Architecture</b>: Deep, hands-on experience designing and presenting modern cloud contact center reference architectures, including knowledge of microservices, global multi-region deployments, and consumption models.</p><br>
<p></p>
<p><b>
AI/Intelligent Automation</b>: Proven ability to articulate the value of AI in CX (e.g., self-service containment, agent augmentation, journey analysis) and experience integrating conversational AI solutions (bots, NLP).</p><br>
<p></p>
<p><b>
Omnichannel Journey Desig</b>n: Expertise in mapping and designing end-to-end customer journeys that leverage digital channels and maintain context across channels and systems.</p><br>
<p></p>
<p><b>
API/Integration Proficiency</b>: Strong understanding of RESTful APIs, Webhooks, and CPaaS concepts, with the ability to discuss business application integrations (Salesforce, ServiceNow, etc.) with technical teams.</p><br>
<p></p>
<p><b>
Orchestration/Workflow</b>: Practical knowledge of building and demonstrating sophisticated, data-driven workflows using orchestration tools or low-code/no-code platforms.</p><br>
<p></p>
<p><b>
Executive Presence</b>: Exceptional communication, presentation, and whiteboarding skills, with the ability to simplify complex technical concepts for C-level audiences.</p><br>
<p></p>
<p><b>
Languages</b>: Local languages and English are required</p><br>
<p></p>
<p><b>
Desired Differentiators</b></p><br>
<p></p>
<p><b>
Traditional Avaya Stack Knowledge</b>: Practical experience or strong familiarity with heritage Avaya on-premise portfolio, including Avaya Aura (CM, SM, SMGR), Elite, and relevant applications. This knowledge is valuable for advising customers on strategic, phased migration paths to the cloud.</p><br>
<p></p>
<p><b>
Scripting/Development</b>: Basic familiarity with scripting languages (e.g., JavaScript, Python) or development environments to rapidly prototype and demonstrate integration capabilities.</p><br>
<p></p>
<p><b>
Certifications</b>: Relevant cloud certifications (e.g., AWS, Azure) or specialized CCaaS vendor certifications.</p><br>
<p></p>
<p><b>
Travel Requirements</b> : Willingness to travel to support business as required.</p><p><br>
<b>
Please note</b>: This postion is based in TURKEY and can be worked remotely from home within Turkey. No virtual elsewhere or sponsorship is available for this position.</p><br>
<p></p>
<p>
#LI-CM1</p>
<p>
#LI-Remote</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Experience</b></h2>
</div><div><div>5 - 8 Years of Experience</div></div></div><div><div><h2 class="jobSectionHeader"><b>
Education</b></h2>
</div><div><div>Bachelor degree or equivalent experience in Computer Science or Electrical Engineering</div></div></div><div><div><h2 class="jobSectionHeader"><b>
Preferred Certifications</b></h2>
</div><div><div>Must maintain all relevant certifications</div><div>
Multiple industry and vendor certifications such as Microsoft, Cisco or Genesys</div></div></div><div><div><h2 class="jobSectionHeader"><b>
Footer</b></h2></div><p></p><div><br>
<p>
Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason.</p></div></div></div></div>

CX Sales Engineer | Turkey | Virtual

SIEGWERK

<div><div><b>Our Benefits &ndash; What We Offer You?</b></div><ul><li>
Employer-Paid Private Pension Plan (BES) &ndash; Full employer contribution to support your long-term financial well-being.</li><li>
Additional Leave Days &ndash; Including birthday leave, moving day leave, and administrative leave to support work&ndash;life balance.</li><li>
Employee Well Being &amp; Support Programs &ndash; Offering psychological support for employees and their families, along with well‑being seminars to enhance overall mental and emotional health.</li><li>
Global Learning Platform &ndash; Siegwerk Learning Hub &ndash; Unlimited access to more than 20,000 online learning modules worldwide, plus Speexx language training.</li><li>
Social Benefits &ndash; Marriage allowance, child allowance, and an annual Ramadan market gift card.</li><li>
Corporate Benefits Platform &ndash; Exclusive discounts and special offers from partner brands.</li><li>
Multisport Card &ndash; Access to a wide network of gyms, studios, and wellness facilities at a discounted rate</li></ul><div></div><div><b><br>
Your Tasks &ndash; What You can expect as Customer Service Specialist?</b></div><ul><li>
Handle inquiries, orders up to invoicing, coordination of deliveries and returns, handle consignment stock orders and
</li><li>charging thereof, invoicing managing receivables including reminders etc.</li><li>
Monitor contract conditions, payment terms and sales figures as well as accruals for bonus</li><li>
Handle credit notes, bonus, statistics, market- and customer analysis</li><li>
Deal with customers for order processing issues</li><li>
Ensure claims management and coordination with technical and sales managers</li><li>
Ensure continuous customer data management / active participation in maintaining customer contacts</li><li>
Provide support to the sales and technology managers handling and coordinating a variety of situations</li><li>
Deal with promptly and efficiently customer correspondence, also in foreign languages incl. reporting</li><li>
Ensure sales measures (e. g. price increase) are aligned</li><li>
Provide price calculations / preparations &ndash; coordination of prices within customer group; prepare and send quotations</li><li>
Manage the returnable containers</li><li>
Prepare sales presentations under direction of sales managers/technology managers</li></ul><div></div><div><b><br>
Your Profile &ndash; What do You bring as </b><b>Customer Service Specialist</b><b>?</b></div><ul><li>
Bachelor's degree in business administration, supply chain management, or a related field
</li><li>3-5 years of experience in after-sales operations, preferably in a production or manufacturing environment
</li><li>Experience in export sales operations</li><li>
Knowledge of sales processes, including order processing, inventory management, and shipment tracking
</li><li>Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams
</li><li>Excellent problem-solving skills and attention to detail to ensure accurate and efficient order fulfillment
</li><li>SAP knowledge is a must</li><li>
Ability to work independently and prioritize multiple tasks in a fast-paced environment</li></ul></div><div></div>

Customer Service Specialist

<div><div>Why Siegwerk?</div><div></div><div><br>
Siegwerk is one of the world&rsquo;s leading suppliers of Printing Inks and sustainable packaging solutions. <b>Right now, we are looking for a &quot;Customer Operations Executive&quot;</b> <b>to join us in Istanbul Tuzla plant.</b></div><div></div><div><br>
This is an outstanding opportunity to make your mark with a genuine global leader in its field. We can offer you significant <b>flexibility</b> and <b>support </b>in a company focused on making a <b>positive impact</b> on the world. Siegwerk is poised to disrupt the global packaging industry; changing the way packaging is produced and consumed for the benefit of us all. At Siegwerk, you will have everything you need to help make that change.</div><div></div><div><br>
Join us, let&rsquo;s <b>Do it. With Heart.</b> Join us, let&rsquo;s <b>Do it. With Heart.</b></div><div></div><div><b><br>
Our Benefits &ndash; What We Offer You?</b></div><ul><li>
Employer-Paid Private Pension Plan (BES) &ndash; Full employer contribution to support your long-term financial well-being.</li><li>
Additional Leave Days &ndash; Including birthday leave, moving day leave, and administrative leave to support work&ndash;life balance.</li><li>
Employee Well Being &amp; Support Programs &ndash; Offering psychological support for employees and their families, along with well‑being seminars to enhance overall mental and emotional health.</li><li>
Global Learning Platform &ndash; Siegwerk Learning Hub &ndash; Unlimited access to more than 20,000 online learning modules worldwide, plus Speexx language training.</li><li>
Social Benefits &ndash; Marriage allowance, child allowance, and an annual Ramadan market gift card.</li><li>
Corporate Benefits Platform &ndash; Exclusive discounts and special offers from partner brands.</li><li>
Multisport Card &ndash; Access to a wide network of gyms, studios, and wellness facilities at a discounted rate.</li></ul><div></div><div><b><br>
Your Tasks &ndash; What You can expect as Customer Operations Executive?</b></div><ul><li><b>
Intercompany Order Management</b> &ndash; Manage and coordinate intercompany orders across global sites to ensure smooth operations.
</li><li><b>After-Sales Operations for Global Sales</b> &ndash; Handle all aspects of after-sales processes for international sales, meeting service level targets.
</li><li><b>Cross-Department Communication and Coordination</b> &ndash; Facilitate effective communication between SW Turkey departments and global business units.
</li><li><b>End-to-End Process Oversight (Order Tracking to Delivery)</b> &ndash; Monitor and manage the entire workflow from order tracking to delivery and invoicing.
</li><li><b>Supply Chain Collaboration (Production, Logistics, Planning)</b> &ndash; Establish proactive communication with supply chain teams to ensure timely execution.
</li><li><b>Issue Resolution and Invoicing Management</b> &ndash; Address disruptions in the process and manage invoicing activities efficiently.
</li><li><b>Continuous Process Improvement with International Teams</b> &ndash; Work with overseas colleagues to identify and implement process enhancements.</li></ul><div></div><div><b><br>
Your Profile &ndash; What do You bring as Customer Operations Executive?</b></div><ul><li>
Bachelor's degree in business administration, supply chain management, or a related field
</li><li>Minimum of 2-3 years of experience in after-sales operations, preferably in a production or manufacturing environment
</li><li>Knowledge of intercompany sales processes, including order processing, inventory management, and shipment tracking
</li><li>Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams
</li><li>Excellent problem-solving skills and attention to detail to ensure accurate and efficient order fulfillment
</li><li>Experience with SAP
</li><li>Ability to work independently and prioritize multiple tasks in a fast-paced environment</li></ul><div></div><p><b><br>
Are you interested?</b></p><p>
To apply for this position please use Talent@SW.</p></div>

Customer Operations Executive

Goodyear

<div><div><p><b>About Goodyear
</b></p></div><div><div><div><div><div><div><div><div><div><p>We&rsquo;re dedicated to producing, innovating, and servicing the best tires in the world. For over 125 years, Goodyear has led the way in developing smart solutions that shape the future of mobility. Today, we&rsquo;re one global team united by bold thinking, relentless drive, and a passion to exceed expectations. If you&rsquo;re ready to embrace change and make an impact in your career, let&rsquo;s go.
</p><p></p><p><b>Why This Role Matters
</b></p><p>As a Customer Care Representative, you will play an important role in creating positive customer experiences and building long-term customer trust. By partnering with colleagues across functions and supporting customers through claim resolution processes, you will help ensure high-quality service while contributing to continuous improvements in the way we work.
</p><p></p><p><b>What You'll Do
</b></p><ul><li>Support customers throughout the claims and issue resolution process, ensuring a positive and seamless experience.
</li><li>Collaborate with Sales, Supply Chain, and Quality teams to facilitate timely and effective resolution of customer claims and quality notifications.
</li><li>Manage return inquiries through the QM return management module and coordinate approvals with relevant stakeholders.
</li><li>Monitor service performance and support KPI tracking through established tools and systems.
</li><li>Build strong working relationships across teams to ensure consistent communication and customer-focused solutions.
</li><li>Contribute to local and regional initiatives that improve processes, simplify ways of working, and enhance service quality.
</li></ul><p></p><p><b>What You'll Bring
</b></p><ul><li>Bachelor&rsquo;s degree in Business, Economics, Social Sciences, or a related field.
</li><li>3&ndash;5 years of experience in Supply Chain, Customer Service, Call Center, Complaint Management, or After-Sales functions.
</li><li>Proficiency in Microsoft Office applications
</li><li>Fluency in English
</li><li>Strong written and verbal communication skills, with the ability to build positive relationships with customers and colleagues.
</li><li>A collaborative mindset and willingness to support team goals while taking initiative when needed.
</li><li>Experience with SAP R3 transactions and knowledge of the automotive industry is an advantage.
</li></ul><p></p><p>We welcome applicants from a wide range of backgrounds and experiences. Even if you don&rsquo;t meet every listed qualification, we encourage you to apply.
</p><p></p><p>#LI-NF1 #LI-Hybrid<br>
</p></div></div></div></div></div></div></div></div></div><br>
<p></p><p>Goodyear is one of the world's largest tire companies. It employs about 63,000 people and manufactures its products in 49 facilities in 19 countries around the world. Its two Innovation Centers in Akron, Ohio, and Colmar-Berg, Luxembourg, strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to www.goodyear.com/corporate
<br>
<br>
Goodyear is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law.</p></div>

Customer Care Representative

Pearson

<div><p>Geo Advanced Role specialist for T&uuml;rkiye:
</p><p>The Advanced Specialist, Geo Marketing will lead the development and execution of market-focused initiatives across the PTE and Institutional in T&uuml;rkiye. The role serves as the local marketing lead, translating regional strategies into market-relevant actions that strengthen customer engagement, support business growth, and enhance channel performance.
</p><p>This position requires strong commercial and marketing acumen, the ability to influence cross-functional stakeholders, and a deep understanding of market dynamics. This is a regional role that will work closely with sales, Channel Management and Global marketing teams Marketing to identify opportunities, develop account and market plans, and drive execution of initiatives.
</p><p>The position does not have direct people management responsibility but is expected to provide leadership and coordination across multiple stakeholders and projects within the Turkish market.
</p><p><b>Key Responsibilities
</b></p><ul><li><p>Serve as the primary marketing contact for T&uuml;rkiye across regional and local stakeholders.
</p></li><li><p>Execute local brand and marketing initiatives that strengthen awareness and understanding of Pearson's value proposition.
</p></li><li><p>Ensure consistent execution of brand guidelines across all customer-facing activities and materials.
</p></li><li><p>Lead the localization and adaptation of global and regional marketing collateral for the Turkish market.
</p></li><li><p>Coordinate market-facing communications, thought leadership opportunities, and customer engagement activities.
</p></li><li><p>Support market presence through conferences, industry events, institutional forums, and partner activities.
</p></li><li><p>Support sales and channel teams through the execution of market activation initiatives that generate customer engagement and business opportunities.
</p></li><li><p>Develop and execute segment-specific marketing activities aligned to PTE and Institutional.
</p></li><li><p>Partner with sales teams to prioritize opportunities, support customer journeys, and strengthen conversion efforts.
</p></li><li><p>Support and collaborate with strategic distributors to implement local marketing and customer engagement plans.
</p></li></ul><p><b>Required
</b></p><ul><li><p>Bachelor's degree in Marketing, Business, Economics, or a related field.
</p></li><li><p>4&ndash;7 years of experience in marketing, trade marketing, market development, customer marketing, channel marketing, or a similar commercial role.
</p></li><li><p>Experience working with distributors, institutional customers, or channel partners.
</p></li><li><p>Strong analytical and business planning capabilities.
</p></li><li><p>Demonstrated ability to manage multiple stakeholders and influence across functions.
</p></li><li><p>Strong communication, presentation, and project management skills.
</p></li><li><p>Fluency in Turkish and English.
</p></li></ul><p><b>Preferred
</b></p><ul><li><p>Experience leading market-level initiatives within an international organization.
</p></li><li><p>Experience supporting account planning and business growth strategies.
</p></li><li><p>Knowledge of the Turkish education, assessment, learning, or institutional landscape (if applicable).
</p></li><li><p>Experience working in matrix organizations with regional and global stakeholders.
</p></li></ul><p><b>Who we are:
</b></p><p>At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
</p><p>Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
</p><p>If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.
</p><p><b>Job: </b>Marketing
</p><p><b>Job Family: </b>GO_TO_MARKET
</p><p><b>Organization: </b>Corporate Marketing &amp; Communications
</p><p><b>Schedule: </b>FULL_TIME
</p><p><b>Workplace Type: </b>Remote
</p><p><b>Req ID: </b>24582</p></div>

Advanced Specialist, Geo Marketing

Pegasus Airlines

<div>
 <p>
  <strong>
   We are Pegasus Airlines!
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are Pegasus. We represent the new generation in Turkish aviation. With our motto: Everyone has the right to fly, we inspire our guests to travel with low fares thanks to our business model.
 </p>
 <p>
  <br/>
 </p>
 <p>
  As your digital airline, our guest-centric approach offers digital technologies and unique innovations that enhance the travel experience.
 </p>
 <p>
  Today, we operate connecting flights to more than 55 countries across T&uuml;rkiye, Europe, North Africa, the Middle East, Russia, and Central Asia. We have one of the youngest fleets in Turkey, which exceeds 127 aircraft in 2026.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Are you ready to embark on your Pegasus career path as our
  <strong>
   Aircraft Maintenance Technician &ndash; Certifying Staff
  </strong>
  , flight number PC-2026?
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Requirements
  </strong>
 </p>
 <ul>
  <li>
   Holding EASA/SHGM approved Part 66 Cat B1 licence with A320F (CFM56 and/or LEAP) and/or B737 NG type ratings
  </li>
  <li>
   Having at least 6 months work experience on type during last two years
  </li>
  <li>
   Good knowledge of English (SGHM English Certificate with score at least 70)
  </li>
  <li>
   A valid B type driver&rsquo;s licence
  </li>
  <li>
   Computer skills on MS Office applications and preferably AMOS Software
  </li>
  <li>
   Self-motivated, strong time management, high attention to details
  </li>
  <li>
   Excellent communication and interpersonal skills
  </li>
  <li>
   Ability to work shifts
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   In this role, you will
  </strong>
 </p>
 <ul>
  <li>
   Perform scheduled line maintenance activities and base maintenance activities in the near future.
  </li>
  <li>
   Perform maintenance, repair, and modifications in accordance with Pegasus Airlines Manuals, procedures, manufacturer&rsquo;s manuals, procedures, bulletins, and other applicable documents.
  </li>
  <li>
   Perform scheduled and preflight/postflight inspection procedures, interpret results, and decide about airworthiness of aircraft.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What Pegasus Airlines can offer you
  </strong>
 </p>
 <ul>
  <li>
   Discounted domestic and international flight tickets that includes first-degree family members, For a single candidate can add +1 person, Discounted flight with contracted airlines to destinations where there are no flights
  </li>
  <li>
   Private health insurance
  </li>
  <li>
   Food voucher
  </li>
  <li>
   Fun@Fly Social Activity Clubs (Social clubs such as theatre club, sailing, trekking, running, basketball, music, books, zumba, tennis, volleyball and football teams, e-sports team)
  </li>
  <li>
   Kindergarten opportunity for female employees (Istanbul, Izmir, Antalya)
  </li>
  <li>
   Performance-based bonus system
  </li>
  <li>
   Shuttle
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Discover Pegasus Airlines!
  </strong>
 </p>
 <p>
  Our Framework for a Sustainable Future prioritises our impact on the environment and society, as well as economic development. We call our route
  <u>
   Sustainable Future
  </u>
  . By 2050, we aim to eliminate carbon emissions from our operations, and we are working towards this goal. We are proud of a rich governance culture that is developed through a perspective open to continuous improvement and the feedback of our stakeholders. We regularly and transparently share our targets and performance on these issues with the public.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Gender equality is at the foundation of our corporate culture. We are one of the pioneering airlines that have signed IATA's voluntary initiative "25by2025" to increase the representation of women in all areas of the aviation industry, including pilot, technician and management ranks. We were the first airline in the world to join the UN Women's Empowerment Principles (WEPs) platform.
 </p>
 <p>
  Listen to every different voice in our quest for a more equal tomorrow for future generations and we call our voice
  <strong>
   #PegasusHarmony 💛
  </strong>
 </p>
</div>


Aircraft Maintenance Technician – Certifying Staff

Amazon.com

<div><h2 class="jobSectionHeader"><b>DESCRIPTION</b></h2><div>
At Amazon we&rsquo;re on the lookout for the curious, those who think big and accept challenges, willing to come build the future with us.<br>
<br>
Amazon Vendor Services (AVS) is a paid Business-to-Business (B2B) service that aims to help strategic brands partner with Amazon to grow their business.<br>
<br>
As a Brand Specialist, you will gain 360-degree exposure to all areas of e-commerce at Amazon T&uuml;rkiye, owning the relationship with your brand and structuring with them a short and long term strategy oriented at brand&rsquo;s growth and Customer Satisfaction. You will act as consultant driving selection and promotional activities, monitor and work on success metrics on a daily basis, and ensure the brand&rsquo;s experience of the AVS demonstrates our customer obsession.
<br>
<br>
Furthermore, you will be working together with different stakeholders to implement new ideas and processes within Amazon T&uuml;rkiye &amp; Europe, such as (Product) Category Management, Supply Chain management, Finance and Marketing; developing your skills and future career.<br>
<br>
Could you embrace the challenge of being a Brand Specialist at Amazon? Are you looking for a diverse and international environment? Amazon offers you the chance to build up your own network on a European level by participating in community events such as team activities or by joining some of our affinity groups. Being a Brand Specialist is the starting point to accelerating your professional growth within a global leader in e-commerce.
<br>
<br>
Come build the future with us!<br>
<br>
Key job responsibilities<br>
<ul><li>Core Service: Use your knowledge in deep data analytics to identify T&uuml;rkiye industry opportunities and provide recommendations to improve overall business performance through the use of Amazon programs to drive long term benefit.</li><li>Availability &amp; Operational Excellence: Drive EU Supply Chain operational excellence initiatives by reducing costs, defects, lead times, and by managing stock in our fulfilment centre.</li><li>Promotion &amp; Funding: Provide recommendations for the brand&rsquo;s marketing and advertising campaigns to promote new products, increase traffic and improve conversion. Plan, implement and manage promotional activities for Amazon events such as Prime Day where you will help your brands to generate sales. On top of that, you will drive brand weeks with you vendors and work closely with Amazon Advertising to explore further marketing opportunities we have.</li><li>Selection &amp; IDQ: Help grow selection by managing the launch of new products and improving discoverability. You will identify product gaps, onboard the new products and be responsible for the ramp up of these products, as well as improve the customer journey on Amazon (i.e.: performing walk the store session, competitor benchmarking, create enhanced content on detail pages).</li></ul><br>
A day in the life<br>
Interested in what a day in life of a Brand Specialist looks like? Check out the following videos to gain more insight into the role and team:<br>
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1) Brand Specialists at Amazon - Jump Right In: https://www.youtube.com/watch?v=C4wafOkhayA<br>
2) Brand Specialists at Amazon. What do they do? https://www.youtube.com/watch?v=fYaySG_trNY</div><h2 class="jobSectionHeader"><b>
BASIC QUALIFICATIONS</b></h2><ul><li>Bachelor&rsquo;s Degree</li><li>Fluency in English and Turkish</li><li>Professional (non-internship) experience in Marketing, Sales, Buying, Project Management, Supply Chain or Consulting.</li><li>Knowledge in MS Office programs (e.g. Excel, PowerPoint)</li></ul><h2 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS</b></h2><ul><li>Master's Degree</li><li>Strong business acumen and analytical skills</li><li>Knowledge of a third language</li></ul><br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

Brand Specialist, Amazon Vendor Services (AVS)

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