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customer experience senior specialist Jobs in Riyadh

customer experience senior specialist

customer service representative Jobs in Riyadh

customer service representative

customer success manager

customer experience manager

HungerStation | هنقرستيشن

<div>
 HungerStation is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 <br/>
 <br/>
 <strong>
  Purpose
  <br/>
  <br/>
 </strong>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 To effectively monitor the customer experience, collect feedback, measure satisfaction levels, track key customer experience metrics and analyze customer touchpoints throughout their lifetime with HS
 <br/>
 <br/>
 <strong>
  Key Accountability Areas
  <br/>
  <br/>
 </strong>
 <strong>
  Customer Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Identify touch points during customer experience and analyze the current state of these touch points and how to improve them.
  </li>
  <li>
   Collect, track and analyze customer feedback and suggest improvements internally based on the insights gathered - help measure metrics such as NPS to gauge how the brand is performing on CX performance parameters
  </li>
  <li>
   Conduct customer interviews and surveys and report on insights
  </li>
  <li>
   Regular communication with internal stakeholders such as customer care and other customer-facing teams to identify gaps and opportunities.
  </li>
  <li>
   Raising red flags wherever the business process &ndash; billing, installation, or anything pre or post sales &ndash; needs correction to ensure the customer has a seamless experience with the company
  </li>
  <li>
   Ensuring the CX strategies are aligned to the larger marketing and business goals and outcomes
  </li>
  <li>
   Work with the product and the technology teams to ensure seamless brand and buying experience with technology- be it the brand website or a self-service app
  </li>
  <li>
   Design and implement customer retention programs to minimize churn and enhance long-term customer engagement.
  </li>
  <li>
   Oversee customer service metrics, including response time, resolution rate, and CSAT, to drive continuous improvement.
  </li>
  <li>
   Monitor competitor strategies and industry trends to ensure Hungerstation remains a leader in customer experience
  </li>
  <li>
   Analyze internal company&rsquo;s performance data and find out patterns that might affect the customer experience.
  </li>
  <li>
   Prepare weekly, monthly, and annually data-based insights and report them to internal stakeholders.
  </li>
  <li>
   Support internal stakeholders with data analytics when needed to help them improve areas that affect customer experience.
  </li>
  <li>
   Lead and manage projects and programs with internal stakeholders to improve customer experience.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Strategy &amp; Planning
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Contribute to the development and execution of the Division&rsquo;s ABCs and OKRs, while ensuring alignment with other Functions' heads.
  </li>
  <li>
   Make critical decisions that support the Division's strategic and tactical direction.
  </li>
  <li>
   Measure and track relevant OKRs and metrics to ensure the achievement of goals and take corrective actions when necessary.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Governance and Resilience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Follow all relevant policies, procedures, and processes for the daily work to be carried out in a controlled and consistent manner.
  </li>
  <li>
   Contribute to the identification of opportunities for continuous improvement of processes and practices to enhance effectiveness.
  </li>
  <li>
   Uphold a high-performance working environment and promote HS&rsquo;s Values.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <strong>
  Knowledge and Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   8 - 10 years of experience in customer experience, customer service, or operations,
  </li>
  <li>
   Strong analytical skills with experience in customer feedback analysis, retention management, and process improvement.
  </li>
  <li>
   Proficiency in CX tools, CRM software, and customer support platforms.
  </li>
  <li>
   Excellent communication and leadership skills, with the ability to influence stakeholders.
  </li>
  <li>
   Knowledge of food delivery or e-commerce industries is a plus.
  </li>
  <li>
   Ability to work in a fast-paced, dynamic environment and drive results.
  </li>
  <li>
   Strong project management skills with the ability to execute multiple initiatives simultaneously.
  </li>
  <li>
   Experience in data-driven decision-making, customer segmentation, and personalization strategies.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Education and Certifications
  <br/>
  <br/>
 </strong>
 Bachelor&rsquo;s degree in Business Administration, or a relevant field is required.
</div>


Customer Experience Senior Manager

Gathern | جاذر إن

<div>
 Serve as a subject matter expert within the Host Experience team, leading specific initiatives such as loyalty program deployment, claims resolution and professional host engagement. Support the manager in driving host happiness and retention.
 <br/>
 <br/>
 <strong>
  Accountabilities :
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Design and implement the Host Loyalty Program in partnership with the manager
  </li>
  <li>
   Manage the claims process, ensuring fair and timely compensation for hosts
  </li>
  <li>
   Coordinate the Host Advisory Board, organizing sessions and tracking action items
  </li>
  <li>
   Analyze host feedback and usage metrics to identify areas for app enhancements
  </li>
  <li>
   Develop tailored experiences and support packages for professional hosts (5+ units)
  </li>
  <li>
   Support onboarding and ongoing training for new hosts, ensuring consistent engagement
  </li>
  <li>
   Track host happiness and retention metrics, reporting insights to leadership
  </li>
  <li>
   Partner with the guest experience team on policy reviews and unified service initiatives
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree in Business, Hospitality or related field
  </li>
  <li>
   4+ years' experience in customer/host experience or operations roles
  </li>
  <li>
   Experience in program management or product management
  </li>
  <li>
   Proficiency in analyzing data and using CRM/digital tools
  </li>
  <li>
   Strong interpersonal and communication skills
  </li>
 </ul>
</div>


Customer Experience Senior Specialist

Gathern

<div><p>Serve as a subject matter expert within the Host Experience team, leading specific initiatives such as loyalty program deployment, claims resolution and professional host engagement. Support the manager in driving host happiness and retention.</p><p></p><p><b>
Accountabilities :
</b></p><ul><li>Design and implement the Host Loyalty Program in partnership with the manager.</li><li>
Manage the claims process, ensuring fair and timely compensation for hosts.</li><li>
Coordinate the Host Advisory Board, organizing sessions and tracking action items.</li><li>
Analyze host feedback and usage metrics to identify areas for app enhancements.</li><li>
Develop tailored experiences and support packages for professional hosts (5+ units).</li><li>
Support onboarding and ongoing training for new hosts, ensuring consistent engagement.</li><li>
Track host happiness and retention metrics, reporting insights to leadership.</li><li>
Partner with the guest experience team on policy reviews and unified service initiatives.</li></ul><br>
<b>
Requirements</b><br>
<ul><li>
Bachelor&rsquo;s degree in Business, Hospitality or related field.</li></ul><ul><li>
4+ years&rsquo; experience in customer/host experience or operations roles.</li><li>
Experience in program management or product management.</li><li>
Proficiency in analyzing data and using CRM/digital tools.</li><li>
Strong interpersonal and communication skills.</li></ul></div>

Confidential Government

<div>
 <p>
  <strong>
   Tenant Success &amp; Support Manager
  </strong>
 </p>
 <p>
  We are looking for an experienced
  <strong>
   Tenant Success &amp; Support Manager
  </strong>
  to lead and enhance our
  <strong>
   B2B tenant experience and support operations
  </strong>
  .
 </p>
 <p>
  This role is responsible for ensuring high-quality tenant services, strengthening long-term business relationships, and improving operational efficiency across all tenant touchpoints. The successful candidate will lead tenant relationship teams, oversee CRM and tenant portal systems, and collaborate cross-functionally to deliver exceptional service standards.
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <p>
  &bull; Lead and manage the Tenant Relationship Department and B2B tenant support operations
 </p>
 <p>
  &bull; Oversee tenant portals, CRM platforms, and service communication channels
 </p>
 <p>
  &bull; Develop service standards, response protocols, and escalation processes
 </p>
 <p>
  &bull; Monitor tenant satisfaction metrics and service performance indicators
 </p>
 <p>
  &bull; Manage tenant complaints, service recovery, and relationship management
 </p>
 <p>
  &bull; Collaborate with Leasing, Operations, Facilities, Finance, and Marketing teams
 </p>
 <p>
  &bull; Drive service improvement initiatives and operational efficiency
 </p>
 <p>
  &bull; Prepare reports and insights for senior management
 </p>
 <p>
  <strong>
   Requirements
  </strong>
 </p>
 <p>
  &bull; Minimum
  <strong>
   10 years of experience
  </strong>
  in customer experience, tenant relations, or service management
 </p>
 <p>
  &bull; Strong experience in
  <strong>
   B2B customer experience or tenant relationship management
  </strong>
 </p>
 <p>
  &bull; Proven experience managing cross-functional teams and service operations
 </p>
 <p>
  &bull; Experience with
  <strong>
   CRM systems, customer platforms, and service tools
  </strong>
 </p>
 <p>
  &bull; Strong analytical and problem-solving skills
 </p>
 <p>
  &bull; Bachelor&rsquo;s degree in Business Administration, Marketing, Communications, or related field
 </p>
 <p>
  &bull; Experience in
  <strong>
   retail, hospitality, or service industries
  </strong>
  is a plus
 </p>
 <p>
  📍 Location: Ryiadh - Saudi Arabia
 </p>
</div>


Tenant Success & Support Manager

Sprinklr

<div><div>Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale &mdash; across every customer touchpoint.</div><div></div><div>
By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr&rsquo;s unified platform provides powerful solutions for every customer-facing team &mdash; spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management &mdash; enabling enterprises to unify data, break down silos, and act on real-time insights.</div><div></div><div>
Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide.</div><div></div><h2 class="jobSectionHeader"><b>
Job Description</b></h2><div></div><div><b>
Role Overview</b></div><div>
The Client Account Manager owns the success and technical strategy for Sprinklr&rsquo;s most strategic service and contact center customers in the Middle East. This individual contributor role blends executive-level advisory with hands-on technical leadership to drive adoption, measurable business outcomes, and long-term retention. You will guide the transformation from legacy operations to modern, AI-enabled workflows, ensuring Sprinklr&rsquo;s platform delivers maximum value. This is a customer-centric role focused on service delivery and success&mdash;not sales.</div><div></div><div><b>
Please note this role is based in </b><b>Dammam, Saudi Arabia</b></div><div></div><div><b>
Key Responsibilities</b></div><ul><li><div>
Serve as an executive sponsor for key accounts, building trusted relationships with senior stakeholders.</div></li><li><div>
Facilitate quarterly business reviews (QBRs) to showcase ROI, adoption progress, and strategic recommendations.</div></li><li><div>
Act as the primary success partner for enterprise service/CX accounts; lead QBRs and success planning.</div></li><li><div>
Align Sprinklr Care solutions (Case Management, Smart Responses, Bot Framework, Agent Assist) with customer goals (AHT, CSAT, FCR, deflection).</div></li><li><div>
Map legacy contact center processes to modern workflows; oversee architecture audits and optimization.</div></li><li><div>
Deliver enablement programs, playbooks, and ROI dashboards; monitor adoption and health metrics.</div></li><li><div>
Manage technical escalations, mitigate risks, and influence the product roadmap based on customer feedback.</div></li><li><div>
Coordinate complex programs (voice rollout, CRM integrations, compliance) across IT, business teams, and vendors.</div></li></ul><div><b>
Qualifications</b></div><ul><li><div>
Bachelor&rsquo;s degree (MBA preferred); 8+ years in Customer Success, CCaaS, or CX consulting.</div></li><li><div>
Deep knowledge of contact center operations, metrics, and change management.</div></li><li><div>
Experience with major service platforms (Salesforce Service Cloud, NICE, Genesys, Zendesk).</div></li><li><div>
Strong technical acumen, program management skills, and regional experience; Arabic is Mandatory.</div></li></ul><div></div><div><b>
We focus on our mission</b>: Sprinklr was founded in 2009 to solve a big problem: growing enterprise complexity that separated brands from their customers. Our vision was clear: to unify fragmented teams, tools and data &mdash; helping large organizations build deeper, more meaningful connections with the people they serve. Today, Sprinklr has a unified, AI-native platform for four product suites: Sprinklr Service, Sprinklr Social, Sprinklr Marketing, and Sprinklr Insights. Sprinklr is here to do three things:</div><ul><li><div>
Lead a new category of enterprise software that we call Unified-CXM.</div></li></ul><ul><li><div>
Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience.</div></li><li><div>
Create a culture of customer obsession, with trust, teamwork, and accountability.</div></li></ul><div></div><div><b>
We believe in our product</b>: Customers who value exceptional customer experiences have what they need on our single unified platform, built with an operating system approach on a single codebase. That means that everything &mdash; and everyone &mdash; can work together to service, respond, sell, and market to customers on the channels they prefer. While Unified Customer Experience Management (Unified-CXM) as a category is just getting started, we are well on our way to creating a no-compromise, unified approach to better customer experiences for the world&rsquo;s leading enterprise brands.</div><div></div><div><b><br>
We invest in our people</b>: We offer a comprehensive suite of benefits designed to help each member of our team thrive. Sprinklr believes that you should be able to get the type of care you need for your personal well-being when you need it. We offer you and your family voluntary healthcare coverage in countries where applicable. We believe it is important to take time off &ndash; it is essential for your mental and physical wellbeing. We provide Sprinklrites with paid time off to recharge and spend time with loved ones. We want to grow our talent with purpose. Our open Mentoring Program is designed to create meaningful connections that support growth and amplify our focus.</div><div></div><div>
To learn more about employee benefits by region, <div>click here</div>.</div><div></div><div>
To learn more about all-things-Sprinklr, visit our candidate resource hub <div>here</div>.</div><div></div><div><b>
EEO - Our philosophy</b>: Our goal is to ensure every employee feels like they belong and are operating in a collaborative environment. We fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we&rsquo;re more innovative, creative, and successful.</div><div></div><div>
Sprinklr is proud to be an equal-opportunity workplace and complies with all applicable federal, state, and local fair employment practices laws. We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable law.</div><div></div><div><br>
Reasonable accommodations are available upon request during the interview process. To request an accommodation, please work directly with your recruitment coordinator or recruiter.</div><div></div><div><b>
Warning about Recruiting Scams: </b>Please be vigilant for recruiting scams impersonating Sprinklr. Sprinklr will never ask you for money, to pay for equipment, or for unnecessary personal information during the interview process. Sprinklr will also never pay in Bitcoin or send email communications from our executives. Please <div>review</div> the Federal Trade Commission's advice to avoid these types of scams.</div><div></div><div>
If you are contacted by someone whom you suspect may not be appropriately representing Sprinklr, please do not engage and block their email or phone number immediately.</div></div><div></div>

Client Account Manager

Confidential

<div>
 <p>
  <strong>
   CX &amp; Loyalty Specialist
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Summary
  </strong>
 </p>
 <p>
  We are seeking a
  <strong>
   CX &amp; Loyalty Specialist
  </strong>
  to support the development and execution of customer experience initiatives and loyalty program strategies aimed at improving customer satisfaction, engagement, and retention.
 </p>
 <p>
  The role focuses on optimizing the
  <strong>
   end-to-end customer journey
  </strong>
  , managing loyalty programs, and generating insights from customer data to drive measurable improvements in customer value and service quality.
 </p>
 <p>
  Candidates with hands-on experience in
  <strong>
   Loyalty Programs, CDP (Customer Data Platforms), NPS, and Customer Satisfaction frameworks
  </strong>
  will be highly preferred.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <p>
  Customer Experience Management
 </p>
 <ul>
  <li>
   Support the execution of customer experience strategies and initiatives.
  </li>
  <li>
   Monitor and analyze customer experience metrics such as
   <strong>
    NPS, CSAT, and other customer KPIs
   </strong>
   .
  </li>
  <li>
   Map and analyze the
   <strong>
    end-to-end customer journey
   </strong>
   to identify pain points and improvement opportunities.
  </li>
  <li>
   Collect and analyze customer feedback through surveys, digital channels, and direct interactions.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Loyalty Program Management
 </p>
 <ul>
  <li>
   Support the design, implementation, and daily operations of
   <strong>
    customer loyalty programs
   </strong>
   .
  </li>
  <li>
   Manage loyalty campaigns aimed at increasing
   <strong>
    customer retention and lifetime value
   </strong>
   .
  </li>
  <li>
   Coordinate communication related to loyalty rewards, promotions, redemptions, and engagement initiatives.
  </li>
  <li>
   Track and analyze loyalty program performance and customer participation metrics.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Customer Insights &amp; Data Analysis
 </p>
 <ul>
  <li>
   Analyze customer behavior and feedback to generate actionable insights.
  </li>
  <li>
   Work closely with marketing, sales, and operations teams to improve customer interactions.
  </li>
  <li>
   Monitor and report on
   <strong>
    customer engagement trends, loyalty program performance, and satisfaction levels
   </strong>
   .
  </li>
  <li>
   Utilize customer data platforms (
   <strong>
    CDP
   </strong>
   ) and CRM tools to support customer segmentation and engagement strategies.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Cross-Functional Collaboration
 </p>
 <ul>
  <li>
   Collaborate with internal teams including
   <strong>
    Marketing, Sales, Operations, and Technology
   </strong>
   to ensure consistent customer experience delivery.
  </li>
  <li>
   Act as a key contact for CX and loyalty-related initiatives across internal stakeholders.
  </li>
  <li>
   Support the implementation of CX standards across customer-facing teams.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Continuous Improvement &amp; Innovation
 </p>
 <ul>
  <li>
   Research and propose improvements in CX and loyalty management practices.
  </li>
  <li>
   Monitor industry trends and benchmark customer experience initiatives.
  </li>
  <li>
   Support testing and rollout of new CX initiatives and customer engagement programs.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Special Projects Support
 </p>
 <ul>
  <li>
   Participate in CX-focused projects and initiatives.
  </li>
  <li>
   Assist in project documentation, tracking, and reporting.
  </li>
  <li>
   Coordinate with internal teams and external vendors when required.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Key Skills &amp; Competencies
 </p>
 <ul>
  <li>
   Strong
   <strong>
    customer-centric mindset
   </strong>
  </li>
  <li>
   Experience working with
   <strong>
    Loyalty Programs
   </strong>
  </li>
  <li>
   Knowledge of
   <strong>
    Customer Data Platforms (CDP)
   </strong>
   and
   <strong>
    CRM systems
   </strong>
  </li>
  <li>
   Familiarity with
   <strong>
    NPS, CSAT, and customer satisfaction measurement frameworks
   </strong>
  </li>
  <li>
   Strong analytical and data interpretation skills
  </li>
  <li>
   Excellent communication and stakeholder management skills
  </li>
  <li>
   Ability to manage multiple initiatives simultaneously
  </li>
  <li>
   Detail-oriented with strong organizational capabilities
  </li>
  <li>
   Problem-solving and solution-driven mindset
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Qualifications
 </p>
 <p>
  Education
 </p>
 <p>
  Bachelor&rsquo;s degree in
  <strong>
   Marketing, Business Administration, Customer Experience, or a related field
  </strong>
  .
 </p>
 <p>
  Experience
 </p>
 <ul>
  <li>
   <strong>
    2&ndash;4 years of experience
   </strong>
   in Customer Experience, Loyalty Programs, CRM, or related roles.
  </li>
  <li>
   Experience working with
   <strong>
    customer data analysis and reporting tools
   </strong>
   is preferred.
  </li>
  <li>
   Practical exposure to
   <strong>
    NPS programs, CDP platforms, customer journey mapping, and loyalty initiatives
   </strong>
   is highly desirable.
  </li>
 </ul>
</div>


Customer Loyalty

Lenovo

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information
</b></h3></div></div><div><div><div><div>Req #
</div><div>WD00096106
</div></div><div><div>Career area:
</div><div>Hardware Engineering
</div></div><div><div>Country/Region:
</div><div>Saudi Arabia
</div></div><div><div>State:
</div><div>Riyadh
</div></div><div><div>City:
</div><div>Riyadh
</div></div><div><div>Date:
</div><div>Monday, March 30, 2026
</div></div><div><div>Working time:
</div><div>Full-time
</div></div><div><div><b>Additional Locations</b>:
<ul><li>Saudi Arabia</li></ul>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Why Work at Lenovo
</b></h3></div></div><div><div><div><div><div><div>We are Lenovo. We do what we say. We own what we do. We WOW our customers.</div><div></div><div><br>
Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world&rsquo;s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo&rsquo;s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).</div></div><br>
<div></div><br>
<div>This transformation together with Lenovo&rsquo;s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.</div>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Description and Requirements
</b></h3></div></div><div><div><div><div><p>Job Description：</p><p>
1. Lead local customer quality management activities, cowork with sales/service to improve customer satisfaction;</p><p>
2. Responsible for collection and triage of EWG(Early Warning Group) samples, continue to improve the overall cycle time;</p><p>
3. Perform local analysis and support for country/network specific issues that cannot be replicated remotely e.g. log collection;</p><p>
4. Hold launch + meeting, driving for product quality improvement through filed quality big data (Social media, call center, forums, NPS, ODF, TCRR...);</p><p>
5. Leading the TCRR reduction activities for the ASEAN countries.</p><p><br>
Job Requirements：</p><ul><li>
long term experience in Mobile industry (5 Years+);</li><li>
Familiar with mobile development and manufacturing process:</li><li>
FA(Failure analysis) capability with both HW and SW;</li><li>
Skilled for communication/report/presentations;</li><li>
English/Chinese spoken language;</li><li>
6 sigma GB or BB is preferred</li></ul>
</div></div><div><div><div><i>We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.</i></div>
</div></div></div></div></div><div></div><div><div><div><div><div><b>Additional Locations</b>:
<ul><li>Saudi Arabia</li></ul>
</div></div><div><ul><li>Saudi Arabia<br>
</li></ul></div><div></div><div><div><div><br>
<br>
<div><b>AI PROCESSING NOTICE</b></div><div></div><div><br>
We use AI-based tools to support some of our processes (e.g. online interviews recordings and transcripts) in order to achieve better efficiency, accuracy and for our documentation purposes. AI can make mistakes, but we always make sure that the outputs are manually reviewed by a human. You can always opt-out or contact us in case of any question.</div></div></div></div></div></div></div></div>

Regional Customer Quality Manager

Explore 1371+ Customer experience manager in Riyadh this April. Find roles across top companies and apply now to boost your career.

1371 customer experience manager jobs In Riyadh

Customer Experience Senior Manager

Customer Experience Senior Specialist

Customer Experience Senior Specialist

Tenant Success & Support Manager

Client Account Manager

Customer Loyalty

Regional Customer Quality Manager