customer service representative Jobs in Lahore

customer service representative

call center representative Jobs in Lahore

call center representative

call center agent

call center agents

call center manager

customer inbound services support

Ali Enterprise

We are hiring a dedicated and customer-oriented Customer Inbound Services &amp; Support Representative to manage incoming calls and customer inquiries. The ideal candidate will provide accurate information, resolve concerns professionally, and ensure a smooth customer experience.Key Responsibilities<ul><li>Handle inbound customer calls in a professional manner</li><li>Respond to customer queries and provide accurate service information</li><li>Record and update customer data in the system</li><li>Resolve basic complaints and escalate complex issues</li><li>Maintain service quality standards and response time</li><li>Coordinate with internal departments when required</li></ul><ul><li>Requirements</li><li>Minimum Intermediate / bachelor&rsquo;s degree preferred</li><li>Strong communication skills (Urdu &amp; Basic English)</li><li>Basic computer proficiency</li><li>Good listening &amp; problem-solving ability</li><li>Ability to work onsite in Etihad Town, Raiwind Road</li><li>Fresh candidates can apply (experience preferred)</li></ul>- Preferred Skills<ul><li>Call center or customer service experience</li><li>CRM software handling knowledge</li><li>Professional attitude &amp; teamwork</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs70,000.00 per monthWork Location: In person

Customer Inbound Services & Support

Imperial Resource Group, Global

Company Overview: IRG Global is a leading provider of cutting-edge telecom solutions. We are committed to delivering high-speed connectivity, exceptional customer service, and innovative communication products to residential and business customers. As we grow, we're looking for passionate and results-driven individuals to become part of our sales team.Position Summary: We&rsquo;re seeking a motivated Inbound Telecom Sales Specialist to handle incoming incoming sale and customer service call, understand client needs, and upsell or cross sell telecom services. You&rsquo;ll play a critical role in converting leads, upselling services, and ensuring customer satisfaction.Key Responsibilities:<ul><li>Answer inbound calls and leads from customers and convert them into sales.</li><li>Understand customer needs and match them with suitable telecom products (internet, phone, bundles, etc.).</li><li>Provide accurate product information, pricing, and promotions.</li><li>Use persuasive sales techniques to close sales and meet monthly targets.</li><li>Maintain CRM records with call outcomes, customer details, and follow-up actions.</li><li>Collaborate with internal teams (technical, billing, support) to ensure smooth customer onboarding.</li><li>Stay up to date on industry trends, product changes, and competitors.</li></ul>Required Qualifications:<ul><li>1&ndash;3 years of experience in telecom or sales-related roles.</li><li>Excellent communication and interpersonal skills.</li><li>Proven ability to meet or exceed sales targets.</li><li>Comfortable working in a fast-paced, performance-driven environment.</li><li>Familiarity with CRM software and inbound call systems.</li><li>High school diploma or equivalent (Bachelor&rsquo;s degree preferred).</li></ul>Preferred Skills:<ul><li>Strong communication skills in English.</li><li>Strong problem-solving and objection-handling abilities.</li><li>Tech-savvy with a passion for connectivity and communications.</li></ul>Benefits:<ul><li>Competitive base salary plus uncapped commissions.</li><li>Paid training and development opportunities.</li><li>Dynamic work culture with growth opportunities.</li></ul>Job Type: Full-timePay: Rs80,000.00 - Rs250,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Work Location: In person

Inbound Tele Sales Representative

VIVE TECH SOLUTIONS T/A VIVE PRINTING LTD

We are looking for a dynamic and results-driven Customer Sales Representative with experience in handling inbound and outbound sales campaigns. The ideal candidate will engage with potential and existing customers, promote products or services, generate leads, and convert inquiries into sales while delivering excellent customer service.Key Responsibilities<ul><li>Handle inbound calls from customers interested in products or services and convert inquiries into sales</li><li>Conduct outbound calls to prospective customers for lead generation, sales campaigns, and follow-ups</li><li>Promote and explain products, services, and special offers to customers</li><li>Identify customer needs and recommend suitable solutions</li><li>Meet or exceed sales targets and performance KPIs</li><li>Maintain accurate records of customer interactions and sales activities in the CRM system</li><li>Follow up with potential customers to close sales opportunities</li><li>Handle customer objections professionally and provide appropriate solutions</li><li>Maintain a high level of customer satisfaction and build long-term customer relationships</li></ul>Required Skills &amp; Qualifications<ul><li>Excellent English communication and interpersonal skills</li><li>Proven experience in inbound and outbound sales campaigns</li><li>Strong sales, negotiation, and persuasion skills</li><li>Ability to build repport with customers and influence purchasing decisions</li><li>Basic computer knowledge and familiarity with CRM tools</li><li>Strong multitasking and time management skills</li><li>Ability to work in a target-driven environment</li></ul>Preferred Qualifications<ul><li>Previous experience in call centers, telesales, or BPO environments</li><li>Experience in lead generation, telemarketing, or customer acquisition campaigns</li><li>Ability to work flexible shifts if required</li></ul>Pay: Rs70,000.00 - Rs80,000.00 per monthWork Location: In person

Customer Sales Represenative

DS Marketing Agency

We are looking for motivated and energetic Call Center Agents to join our team. The ideal candidate will handle inbound and outbound calls, assist customers professionally, and help achieve company sales or support targets.This role is suitable for both freshers and experienced candidates looking to grow in the call center industry.Key Responsibilities<ul><li>Handle inbound and outbound customer calls</li><li>Provide accurate information about company products or services</li><li>Respond to customer inquiries and resolve complaints</li><li>Generate leads and close sales (for sales campaigns)</li><li>Maintain call records and update CRM systems</li><li>Meet daily, weekly, and monthly performance targets</li></ul>Requirements<ul><li>Good communication skills English</li><li>Confident and clear speaking skills</li><li>Basic computer knowledge</li><li>Ability to work in a target-driven environment</li><li>Willing to work night shifts</li><li>Prior call center experience is a plus (Freshers can apply)</li></ul>Preferred Skills<ul><li>Sales or customer service background</li><li>Strong persuasion and negotiation skills</li><li>Active listening and problem-solving abilities</li></ul>What We Offer<ul><li>Fixed Salary + Commission (for sales campaigns)</li><li>Performance Bonuses</li><li>Training and Skill Development</li><li>Friendly and Professional Work Environment</li><li>Career Growth Opportunities</li></ul>Job Types: Full-time, FresherPay: Rs45,000.00 - Rs75,000.00 per monthWork Location: In person

Call Center Agents

I Tech

Call Center Agent &ndash; UK Inbound Sales (Day Shift)Location: Muslim Town, Lahore (On-site) Shift: Morning Shift &ndash; UK Campaign (02:00PM - 10:00PM) Schedule: Monday&ndash;Friday Weekly Off: Saturday &amp; Sunday Salary: PKR 40,000 + Performance Incentives Job Type: Full-Time Industry: International Call Center / BPOJob OverviewWe are hiring Call Center Agents for our UK Inbound Sales Campaign in Lahore. This role is ideal for candidates who want to build a career in international call center operations and customer communication.Fresh candidates with good English speaking skills are encouraged to apply. Selected candidates will receive professional training, sales guidance, and performance-based incentives.Key Responsibilities<ul><li>Handle inbound calls from UK-based customers</li><li>Present services and assist customers professionally</li><li>Respond to inquiries and provide accurate information</li><li>Maintain CRM records and call updates</li><li>Follow campaign scripts and quality standards</li><li>Achieve daily and monthly performance targets</li></ul>Requirements<ul><li>Good spoken English communication skills</li><li>Confident and customer-focused personality</li><li>Freshers or candidates with basic call center exposure can apply</li><li>Comfortable working UK campaign shift hours</li><li>Available for on-site work in Muslim Town, Lahore</li></ul>Salary &amp; Benefits<ul><li>Fixed salary: PKR 40,000 +</li><li>Monthly performance incentives</li><li>Paid professional training</li><li>Continuous coaching and skill development</li><li>Saturday &amp; Sunday off</li><li>Friendly and growth-oriented work environment</li><li>Career growth opportunities to Senior Agent, Supervisor, or Team Lead</li></ul>Apply now to start your career in a growing UK inbound call center campaign.Job Type: Full-timePay: From Rs40,000.00 per monthWork Location: In person

Call Center Agent – UK Inbound Sales (Day Shift)

ProPigeon

We are looking for a highly experienced Inbound Sales Specialist with at least 7 years of proven experience handling inbound leads and converting them into long-term customers. The ideal candidate is consultative, process-driven, and skilled at understanding client needs to deliver tailored solutions while consistently hitting revenue targets.Key Responsibilities<ul><li>Handle inbound sales inquiries via phone calls, emails, and online channels</li><li>Communicate fluently and professionally in English with prospects and clients</li><li>Qualify inbound leads and understand customer requirements</li><li>Present products or services clearly and persuasively</li><li>Manage the complete sales cycle from first contact to closing</li><li>Maintain accurate records in CRM systems</li><li>Follow up with leads to maximize conversion rates</li><li>Achieve and exceed assigned sales targets</li></ul>Required Qualifications<ul><li>Minimum 7 years of inbound sales experience</li><li>Strong spoken and written English communication skills</li><li>Proven ability to close deals and handle objections confidently</li><li>Experience with CRM tools (Bitrix, HubSpot, or similar)</li><li>Strong interpersonal and negotiation skills</li><li>Self-motivated and results-driven</li></ul>Preferred Skills<ul><li>Experience in B2B or service-based sales</li><li>Experience handling international clients</li></ul>What We Offer<ul><li>Competitive salary with performance-based incentives</li><li>Professional and growth-oriented work environment</li><li>Long-term career growth opportunities</li></ul>E-mail: Saeed@propigeon.coJob Type: Full-timePay: Rs120,000.00 - Rs150,000.00 per monthWork Location: In person

Senior Inbound Sales Specialist (7+ Years Experience) (Night Shift)

Senior Female Inbound Sales Specialist (7+ Years Experience) (Night Shift)

Explore 1373+ Customer inbound services support in Lahore this March. Find roles across top companies and apply now to boost your career.