customer support executive Jobs in Karachi

customer support executive

branch manager

customer service executive Jobs in Karachi

customer service executive

supply chain officer

account and retail operation executive Jobs in Karachi

account and retail operation executive

customer logistics manager

DK Digital Solutions

Job Title: International Customer Support Executive (Logistics Department)Location: Gulshan-e-Iqbal, Block 2, KarachiSalary: PKR 60,000 per monthWorking Hours: 6:00 PM &ndash; 3:00 AM Working Days: Monday to FridayJob OverviewWe are seeking a skilled and experienced International Customer Support Executive for our Logistics Department. The ideal candidate will be responsible for handling international clients, managing shipment-related queries, and ensuring smooth communication between clients and internal operations teams.Key Responsibilities<ul><li>Handle international customer inquiries via email, calls, and chat</li><li>Provide real-time updates on shipments and logistics operations</li><li>Coordinate with internal logistics and operations teams for issue resolution</li><li>Manage complaints, delays, and escalation cases professionally</li><li>Maintain accurate records of customer interactions</li><li>Ensure high-quality customer service and client satisfaction</li><li>Follow company SOPs and service level agreements (SLAs)</li></ul>Requirements<ul><li>Minimum 2 years of experience in customer support (preferably logistics or international support)</li><li>Strong communication skills in English (written &amp; spoken)</li><li>Ability to work night shift (6 PM &ndash; 3 AM)</li><li>Experience in handling international clients is a plus</li><li>Good problem-solving and coordination skills</li><li>Ability to work under pressure and meet deadlines</li></ul>We Offer<ul><li>Professional working environment</li><li>Growth opportunities in logistics and international operations</li><li>Long-term career development potential</li></ul>Pay: Rs60,000.00 per monthWork Location: In person

International Customer Support Executive (Logistics Department)

Supply Chain Services

Shift:<ul><li>Winter: 1:30 PM &ndash; 10:30 PM (UK Shift)</li><li>Summer: 12:30 PM &ndash; 9:30 PM (UK Shift)</li></ul>Location Requirement:<ul><li>Only Bahria Town residents may apply.</li></ul>Key Responsibilities<ul><li>Manage customer communication for orders, shipments, and delays.</li><li>Coordinate with warehouse, logistics, and supply chain teams to ensure timely deliveries.</li><li>Track orders and provide proactive updates to customers.</li><li>Resolve customer issues and escalations within defined SLAs.</li><li>Maintain shipment dashboards and prepare daily/weekly reports.</li><li>Improve customer satisfaction through strong follow-up and service quality.</li><li>Ensure smooth end-to-end supply chain customer experience.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Supply Chain, Business Administration, or related field.</li><li>2&ndash;4 years experience in customer relations, supply chain coordination, or logistics.</li><li>Excellent English communication skills (written &amp; spoken) &ndash; mandatory.</li><li>Strong understanding of order processing, warehousing, and delivery workflows.</li><li>Proficient in MS Excel/Sheets, CRM systems, and tracking tools.</li><li>Ability to handle pressure, multitask, and manage customer escalations.</li><li>Must be able to work UK shift timings.</li><li>Must reside in Bahria Town (compulsory).</li></ul>Job Type: Full-timePay: Rs70,000.00 - Rs90,000.00 per monthApplication Question(s):<ul><li>Are you a resident of Bahria Town karachi ? if yes then please mention home address</li><li>Do you have any experience in Supply Chain/logistics?</li><li>our Salary Expectations and Joining Date?</li></ul>Work Location: In person

Customer Relations Manager Logistics Operations Bahria Town Karachi

HR Ways

About the job Sales Director - Logistics (On-site | Karachi | Salary in PKR)About Our Client: Our client is a logistics firm that has 30 years of domestic logistics experience and has evolved into a premier 3PL partnerJob Description:Aiming to expand into new international markets across Europe, the Middle East, Asia, and other emerging regions, we are seeking an experienced Sales Director to lead global expansion through strong revenue generation, market-entry strategy, and strategic partnerships.This role is ideal for someone who understands international logistics, knows how to open new markets, and has experience closing large cross-border business deals.The primary focus of this role is:<ul><li>Enter new regions</li><li>Build partnerships</li><li>Win large clients</li><li>Drive global revenue growth</li></ul>Key Responsibilities<ul><li>Global Expansion Strategy</li><li>Identify and evaluate new markets for business expansion</li><li>Develop go-to-market strategies for different regions</li><li>Create regional sales plans aligned with company growth goals</li><li>Establish local partnerships to accelerate entry</li><li>Revenue Ownership</li><li>Lead global sales and expansion targets</li><li>Generate new business opportunities across industries</li><li>Build and maintain strong relationships with enterprise clients</li><li>Close high-value contracts in international markets</li><li>Partnership Development</li><li>Build relationships with regional logistics partners, distributors, and freight networks</li><li>Identify collaboration opportunities to expand service coverage</li><li>Develop strategic alliances to strengthen market presence</li><li>Team Development</li><li>Build and manage regional sales teams as the company expands</li><li>Set targets and performance goals</li><li>Guide local representatives in different markets</li><li>Market Intelligence</li><li>Track market trends and customer needs</li><li>Identify opportunities for differentiation</li><li>Provide insights to leadership on expansion priorities</li></ul>RequirementsWe are looking for someone who:<ul><li>Has strong experience in logistics, freight, or supply chain sales</li><li>Has worked on international business expansion</li><li>Can close large enterprise-level deals</li><li>Understands cross-border trade and logistics challenges</li><li>Has experience working with global clients</li></ul>Key Skills &amp; Traits<ul><li>Global Sales Strategy</li><li>Market Entry Planning</li><li>Business Development</li><li>Enterprise Deal Closure</li><li>Relationship Building</li><li>Leadership &amp; Team Building</li></ul>Other Details:Work Mode: On-site﻿Location: ﻿Bahadurabad, Karachi﻿Work Days: ﻿Monday to Friday﻿Work Timings: ﻿6 pm to 3 am (Evening to Night Shift)Experience: 8+ years﻿Benefits:<ul><li>Medical is provided (IPD, with limited OPD).</li><li>In-house Maternity reimbursement as well.</li><li>Performance-based incentives</li><li>With this role, revenue-based benefits will be discussed.</li></ul>Job Type: Full-timeWork Location: In person

Sales Head - Business Expansion - Logistics Industry

Digital Bizkart

Position: Receivable &amp; Billing Executive &ndash; US Logistics Location: PECHS Block 6, Shahrah-e-Faisal, Karachi Working Hours: 5:00 PM &ndash; 2:00 AM, 6 days a week Salary: Rs 60,000 - 80,000 (Depending on the experience)We are looking for a detail-oriented and experienced Billing &amp; Receivables Executive with 2&ndash;3 years of relevant experience in the US logistics and transportation sector. The ideal candidate will be responsible for ensuring accurate billing by reviewing daily transactions, identifying discrepancies, and coordinating with branch teams for timely resolution.Key Requirements:<ul><li>Strong Excel skills &amp; billing experience required.</li><li>Audit | Reconciliation | Operational Accuracy</li><li>Experience with U.S.-Based Logistics &amp; Transportation Operations</li><li>Prior exposure to working with shippers, 3PLs, or freight brokers</li><li>Strong understanding of US logistics operations</li><li>Communicate professionally via email with U.S. branch managers, providing clear documentation and follow-up for all discrepancies</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In person

Receivable & Billing Executive – US Logistics

WbSoftTech

We are seeking a detail-oriented and proactive Client Relations &amp; Logistics Executive to manage brokerage activities, and client relationships. The ideal candidate will ensure smooth shipment processes while maintaining strong communication with clients and partners.Key Responsibilities:<ul><li>Manage end-to-end logistics and freight operations.</li><li>Coordinate with carriers, transporters, and vendors for timely delivery</li><li>Handle freight brokerage activities, including rate negotiation and booking shipments</li><li>Prepare and maintain shipping documents (BL, invoices, delivery orders, etc.)</li><li>Track shipments and provide regular updates to clients</li><li>Build and maintain strong client relationships</li><li>Handle client queries, complaints, and provide effective solutions</li><li>Ensure compliance with shipping regulations and company policies</li><li>Maintain accurate records and reports of shipments and transactions</li></ul>Requirements:<ul><li>6 Months to 4 years of experience in logistics, freight forwarding, or brokerage</li><li>Strong communication and client dealing skills</li><li>Knowledge of shipping documentation and procedures</li><li>Good negotiation and problem-solving abilities</li></ul>Shift: 7PM to 3AM (Monday to Friday) Compensation: Good Salary + Commission Location: Gulshan-e-Iqbal block 10-A, Karachi.Application Question(s):<ul><li>Are you comfortable to work in Night shift? 7pm to 3am</li></ul>Experience:<ul><li>Logistic: 1 year (Preferred)</li><li>Client Dealing: 1 year (Preferred)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Client Relations & Logistics Executive

Human Capital HR Solutions

Assistant Manager / Manager &ndash; Sales &amp; Business Development (Import) | KarachiHuman Capital HR Solutions is hiring on behalf of its client for a highly driven and result-oriented professional for the role of Assistant Manager / Manager &ndash; Sales &amp; Business Development (Import), based at the Karachi Head Office.This role focuses on driving revenue growth, expanding market share, and building strong long-term client relationships in a competitive import and logistics environment.Key Responsibilities:<ul><li>Achieve sales growth and meet aggressive targets (3x CTC)</li><li>Design and execute strategic business development plans</li><li>Expand customer base and strengthen market presence</li><li>Conduct customer visits for acquisition and retention</li><li>Generate sales leads, including overseas business information sharing</li><li>Build and maintain strong, long-term customer relationships</li><li>Identify emerging markets, trends, and competitor activities</li><li>Drive new business acquisition (hunting) and account growth (farming)</li><li>Manage key accounts and ensure customer satisfaction with upselling opportunities</li></ul>Qualification:<ul><li>Bachelor&rsquo;s / Master&rsquo;s degree in Business, Marketing, Supply Chain, or related field</li></ul>Experience:<ul><li>4+ years of experience in Sales and Business Development (Import / Logistics / Freight Forwarding preferred)</li><li>Strong background in B2B sales, client acquisition, and account management</li><li>Proven track record of achieving revenue targets</li></ul>Location: Karachi Head OfficePosition Level: Assistant Manager / ManagerHow to Apply:Send your CV to: careers1.hc@gmail.comCC: careers@humancapitalintl.comSubject Line: &ldquo;Sales &amp; Business Development &ndash; Import&rdquo;Follow our social accounts for the latest job opportunities:<ul><li>Instagram: https://www.instagram.com/humancapitalhrsolutions/</li><li>LinkedIn: https://www.linkedin.com/company/human-capital-hr-solution/</li><li>Facebook: https://www.facebook.com/humancapitalhrsolution/</li></ul>Job Type: Full-timeWork Location: In person

Assistant Manager / Manager – Sales & Business Development (Import)

Zubaidas J.S group

We are looking for a Supply Chain Officer who is responsible for supporting the end-to-end supply chain operations of Zubaida&rsquo;s. Operating within the retail sector, this role ensures the seamless flow of goods from supplier to end customer, maintaining optimal inventory levels, coordinating procurement activities, and facilitating efficient logistics. The incumbent works under the direct supervision of the Supply Chain Manager and collaborates cross-functionally with merchandising, finance, and retail teams. This is an individual contributor role with no managerial authority. The officer is expected to execute operational tasks with accuracy, adhere to internal SOPs, and contribute actively to the department&rsquo;s performance targets.RESPONSIBILITIES:<ul><li>Raise and process purchase orders (POs) in coordination with the Supply Chain Manager.</li><li>Maintain a current vendor database including contact details, lead times, and pricing.</li><li>Follow up with suppliers on order confirmations, delivery schedules, and quality compliance.</li><li>Assist in evaluating vendor performance on a quarterly basis against agreed benchmarks.</li><li>Monitor daily stock levels across warehouse and retail outlets and flag discrepancies.</li><li>Coordinate cycle counts, stock takes, and reconciliation of physical versus system inventory. Maintain accurate records in the inventory management system (ERP) at all times.</li><li>Identify and report slow-moving, obsolete, or excess stock to the line manager.</li><li>Support seasonal stock planning and replenishment in line with stock forecasts.</li><li>Coordinate with logistics partners and couriers to ensure timely inbound and outbound shipments.</li><li>Track shipment status and proactively communicate delays to relevant stakeholders.</li><li>Process dispatch documentation including delivery notes, packing lists, and invoices.</li><li>Oversee the returns and reverse logistics process in collaboration with customer service.</li><li>Prepare weekly and monthly supply chain reports covering inventory status, PO tracking, and supplier performance.</li><li>Maintain organised filing of all supply chain documents (digital and physical) in accordance with company policy.</li><li>Support internal and external audits by providing accurate records upon request.</li></ul>QUALIFICATIONS &amp; EXPERIENCE:<ul><li>Bachelor&rsquo;s degree in Supply Chain Management, Business Administration, Logistics, Commerce, or a related discipline</li><li>0&ndash;2 years of relevant work or internship experience; fresh graduates are strongly encouraged to apply</li><li>Proficient in MS Excel, MS Word, and Outlook; exposure to ERP software preferred</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs65,000.00 per monthWork Location: In person

Supply Chain Officer

Explore 809+ Customer logistics manager in Karachi this May. Find roles across top companies and apply now to boost your career.