customer marketing coordinator Jobs in Istanbul

customer marketing coordinator

category executive

client solutions specialist Jobs in Istanbul

client solutions specialist

customer admin & billing specialist Jobs in Istanbul

customer admin & billing specialist

customer care representative Jobs in Istanbul

customer care representative

customer professional

CMA CGM

<div>
 <p>
  CMA CGM Group, founded by Jacques R. Saad&eacute;, is a leading worldwide shipping &amp; logistics group.
 </p>
 <p>
  Now headed by Rodolphe Saad&eacute;, CMA CGM reinvents transport and logistics to offer an integrated maritime, port, and land service that exceeds customers' expectations.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Present in over 160 countries through 755 offices and 750 warehouses, equipped with a young and diverse fleet of 511 vessels, CMA CGM serves 420 of the world's 521 commercial ports and operates on more than 200 shipping lines. The group currently employs 110,000 people worldwide, including nearly 2,400 in Marseille, in its headquarters at Marseilles.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Role &amp; Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Serve the customer in all queries and requirements and inform him/her on any shortcomings based on initial conditions (cost, delay...), according to Group business requirements,
  </li>
  <li>
   Coordinate internally and/or respond to customer queries related to shipment
  </li>
  <li>
   Monitor shipment according to customer status and track &amp; trace upon delivery
  </li>
  <li>
   Record and update information on customer profiles
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Skills and Requirements:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in a relevant field (preferably in Logistics, International Trade, or Business Administration),
  </li>
  <li>
   Minimum 2 years of professional experience in a Customer Service role within the logistics/shipping industry,
  </li>
  <li>
   Strong ability to manage multiple tasks and priorities effectively,
  </li>
  <li>
   Proactive approach with strong problem-solving and communication skills,
  </li>
  <li>
   Fluency in written &amp; verbal English is a must
   <em>
    (part of the interview will take place in English),
   </em>
  </li>
  <li>
   Able to work in the office 4 days per week (hybrid) in Istanbul.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What we offer:
  </strong>
 </p>
 <ul>
  <li>
   Working in an agile, flexible, digital, and social culture
  </li>
  <li>
   Flexible working hours
  </li>
  <li>
   Working 40 hours a week
  </li>
  <li>
   Hybrid working
  </li>
  <li>
   Birthday day off
  </li>
  <li>
   Fruit Day: every Wednesday
  </li>
  <li>
   Happy hours
  </li>
  <li>
   Yearly bonus
  </li>
  <li>
   Transportation
  </li>
  <li>
   Life insurance
  </li>
  <li>
   Meal Allowance (Cash/monthly)
  </li>
  <li>
   Employee Assistance Program
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  During the recruitment process, the personal data you provide in your CV is processed for purposes including contacting you, implementing human resources policies and procedures, managing candidate selection and placement processes, conducting reference checks, and ensuring security. For more detailed information about how your data is processed, please refer to our
  <em>
   Employee Candidate Privacy Notice.
  </em>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <em>
   We have zero tolerance for inequality and are deeply committed to fostering Diversity, Equity, and Inclusion (DE&amp;I) at every level of our organization. As HR and business partners, we actively drive and support initiatives that build a more inclusive and equitable workplace for all.
  </em>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Come along on CMA CGM's adventure!
 </p>
</div>


Customer Service Professional

Apple

<p>Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.<br>
<br>
As a Business Expert, you&rsquo;re part of a team that&rsquo;s passionate about helping businesses succeed. You create owners by connecting with new and existing business customers to identify opportunities, propose solutions, forecast needs, and close sales. Your knowledge of industry trends and expertise with Apple products and services - along with third-party technologies - help you to develop business solutions tailored to the needs of customers.<br>
<br>
You&rsquo;re a top sales performer who has exceptional interpersonal and influencing skills, and you&rsquo;re considered a resource to the wider store team, inspiring an environment where Apple Retail Business is a part of everyone&rsquo;s role.<br>
<br>
<b>Description</b><br>
Establish and engage business customers by showcasing our technology and helping them discover how Apple and third-party products and solutions can enhance and support their businesses and enrich the lives of their customers and employees.<br>
<br>
Proactively engage with and provide excellent customer service to Apple Retail Business customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating them on relevant ways to buy.<br>
<br>
Serve as the go-to expert and store team mentor on business customer needs and solutions.<br>
<br>
Collaborate across the Apple Store in business sessions, briefings, workshops, and events by identifying and recommending unique offerings to fit customers&rsquo; business needs.<br>
<br>
Lay a foundation for long-term relationships between local business customers and Apple Retail through proactive and informative engagement, exceptional service, and tailored recommendations.<br>
<br>
Maintain accurate business customer contact and relationship information in our Customer Relationship Management app so Apple has accurate business intelligence.
<br>
<br>
Perform other tasks as needed, including but not limited to providing customer service and support in other areas of the store.<br>
<br>
Contribute to an inclusive environment by respecting each other&rsquo;s differences and having the curiosity to learn.<br>
<br>
Demonstrate Apple&rsquo;s values of inclusion and diversity in daily activities.<br>
<br>
<b>Preferred Qualifications</b><br>
You can:<br>
Show a track record of strong performance and results.<br>
Communicate effectively and tailor your communication style to different audiences.<br>
Work in a fast-paced environment and make timely decisions, sometimes under tight deadlines and pressure.<br>
Build rapport and work effectively with both internal and external customers, including business owners and executives.<br>
Demonstrate excellent organizational skills, the ability to set priorities, and responsiveness to customer requests.
<br>
Draw from a deep technical understanding of Apple products and services, both in store and online, along with expertise in business solutions and industry trends.<br>
Learn, navigate, and use new tools and systems.<br>
<br>
<b>Minimum Qualifications</b><br>
You should:<br>
Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.<br>
Have experience in retail or sales, or related work experience.<br>
Have experience with Apple products, services, and solutions.<br>
Be proficient in the local language, both written and spoken.<br>
<br>
At Apple, we&rsquo;re not all the same. And that&rsquo;s our greatest strength. We draw on the differences in who we are, what we&rsquo;ve experienced, and how we think. Because to create products that serve everyone, we believe in including everyone. Therefore, we are committed to treating all applicants fairly and equally. We will work with applicants to make any reasonable accommodations.</p>

Kurumsal Müşteriler Eksperi

Gurmen Group

<div>
 <p>
  G&uuml;rmen Group 1972 y&inodot;l&inodot;ndan bu yana, yenilik&ccedil;i ve s&uuml;rd&uuml;r&uuml;lebilir &ccedil;&ouml;z&uuml;mlerle sekt&ouml;re y&ouml;n vermeye devam ediyoruz.
 </p>
 <p>
  <strong>
   Markalar&inodot;m&inodot;z
  </strong>
 </p>
 <p>
  Ramsey, KIP, G&ouml;kkale, MASPO ve Gurmen Technology gibi g&uuml;&ccedil;l&uuml; markalar&inodot;m&inodot;zla sekt&ouml;rde fark yarat&inodot;yoruz.
 </p>
 <p>
  Neden Gurmen Group?
 </p>
 <ul>
  <li>
   <strong>
    50 Y&inodot;ll&inodot;k Deneyim ve Ba&scedil;ar&inodot;:
   </strong>
   Londra'da temelleri at&inodot;lan markalar&inodot;m&inodot;z, T&uuml;rkiye&rsquo;de d&uuml;nya standartlar&inodot;nda &uuml;retimle bulu&scedil;uyor.
  </li>
  <li>
   <strong>
    S&uuml;rd&uuml;r&uuml;lebilirlikte &Ouml;nc&uuml;:
   </strong>
   RE-100 Yenilenebilir Enerji Organizasyonu&rsquo;na &uuml;ye olan ilk ve tek T&uuml;rk &scedil;irketiyiz.
  </li>
  <li>
   <strong>
    &Idot;novasyonun G&uuml;c&uuml;
   </strong>
   : En son teknolojileri kullanarak sekt&ouml;rde fark yaratan s&uuml;rd&uuml;r&uuml;lebilir &ccedil;&ouml;z&uuml;mler geli&scedil;tiriyoruz.
  </li>
  <li>
   <strong>
    Uluslararas&inodot; Ba&scedil;ar&inodot;:
   </strong>
   EFQM taraf&inodot;ndan &ldquo;4 Y&inodot;ld&inodot;zl&inodot; M&uuml;kemmellik&rdquo; &ouml;d&uuml;l&uuml;ne lay&inodot;k g&ouml;r&uuml;ld&uuml;k.
  </li>
 </ul>
 <p>
  <strong>
   Gelece&gbreve;e Birlikte Y&uuml;r&uuml;yoruz!
  </strong>
 </p>
 <p>
  Gurmen Group&rsquo;ta her g&uuml;n yeni bir f&inodot;rsat, her ad&inodot;m yeni bir ba&scedil;lang&inodot;&ccedil;t&inodot;r. T&uuml;rk tekstilini ve modas&inodot;n&inodot; d&uuml;nyaya tan&inodot;t&inodot;rken, birlikte b&uuml;y&uuml;yor ve geli&scedil;iyoruz. &Ccedil;e&scedil;itlili&gbreve;i ve f&inodot;rsat e&scedil;itli&gbreve;ini destekleyerek, daha kapsay&inodot;c&inodot; bir i&scedil; ortam&inodot; yarat&inodot;yoruz.
 </p>
 <p>
  S&inodot;ra d&inodot;&scedil;&inodot; bir deneyimin par&ccedil;as&inodot; olmaya haz&inodot;r&inodot;m diyorsan ba&scedil;vurunu bekliyoruz.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   GENEL N&Idot;TEL&Idot;KLER:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   &Uuml;niversitelerin
   <strong>
    &Idot;&scedil;letme, &Idot;ktisat, End&uuml;stri M&uuml;hendisli&gbreve;i, Pazarlama, &Idot;statistik
   </strong>
   veya ilgili b&ouml;l&uuml;mlerinden mezun,
  </li>
  <li>
   <strong>
    M&uuml;&scedil;teri deneyimi, CRM veya kampanya y&ouml;netimi
   </strong>
   alanlar&inodot;nda
   <strong>
    en az 2 y&inodot;l deneyimli
   </strong>
   ,
  </li>
  <li>
   M&uuml;&scedil;teri odakl&inodot; d&uuml;&scedil;&uuml;nme bi&ccedil;imine sahip, memnuniyeti s&uuml;rd&uuml;r&uuml;lebilir bi&ccedil;imde art&inodot;rmay&inodot; hedefleyen,
  </li>
  <li>
   Analitik d&uuml;&scedil;&uuml;nen
   <strong>
    ,
   </strong>
   veriden i&ccedil;g&ouml;r&uuml; &ccedil;&inodot;karabilen, raporlama ve performans analizi konular&inodot;nda yetkin,
  </li>
  <li>
   <strong>
    Proje y&ouml;netimi
   </strong>
   ve
   <strong>
    &ccedil;ok payda&scedil;l&inodot; koordinasyon
   </strong>
   konular&inodot;nda deneyimli,
  </li>
  <li>
   <strong>
    Excel
   </strong>
   ve tercihen
   <strong>
    Power BI
   </strong>
   gibi veri analiz ara&ccedil;lar&inodot;n&inodot; etkin kullanabilen,
  </li>
  <li>
   Tercihen
   <strong>
    Microsoft Dynamics CRM
   </strong>
   veya benzeri sistemlerde deneyim sahibi,
  </li>
  <li>
   <strong>
    &Idot;yi derecede &Idot;ngilizce
   </strong>
   bilen,
  </li>
  <li>
   Tercihen
   <strong>
    Design Thinking
   </strong>
   ve
   <strong>
    temel SQL
   </strong>
   bilgisine sahip.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   &Idot;&Scedil; TANIMI:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   M&uuml;&scedil;teri yolculu&gbreve;unu u&ccedil;tan uca analiz ederek deneyimi iyile&scedil;tirmeye y&ouml;nelik s&uuml;re&ccedil;lerin geli&scedil;tirilmesi,
  </li>
  <li>
   M&uuml;&scedil;teri segmentasyonu yaparak hedefli kampanyalar&inodot;n planlanmas&inodot; ve y&uuml;r&uuml;t&uuml;lmesi,
  </li>
  <li>
   Kampanya performanslar&inodot;n&inodot;n ve m&uuml;&scedil;teri deneyimi aksiyonlar&inodot;n&inodot;n d&uuml;zenli olarak analiz edilmesi ve raporlanmas&inodot;,
  </li>
  <li>
   NPS (Net Tavsiye Skoru) s&uuml;re&ccedil;lerinin tasarlanmas&inodot;, uygulanmas&inodot; ve sonu&ccedil;lar&inodot;n iyile&scedil;tirme f&inodot;rsatlar&inodot;na d&ouml;n&uuml;&scedil;t&uuml;r&uuml;lmesi,
  </li>
  <li>
   Kampanya b&uuml;t&ccedil;elerinin (indirim, puan, te&scedil;vik) etkin &scedil;ekilde y&ouml;netilmesi ve optimizasyonunun sa&gbreve;lanmas&inodot;,
  </li>
  <li>
   Yeni m&uuml;&scedil;teri de&gbreve;erini art&inodot;racak projelerin hayata ge&ccedil;irilmesi ve s&uuml;re&ccedil;lerin takibi,
  </li>
  <li>
   Saha analizleri ve m&uuml;&scedil;teri i&ccedil;g&ouml;r&uuml;leriyle deneyim stratejilerinin desteklenmesi.
  </li>
 </ul>
 <p>
 </p>
</div>


Müşteri Değeri ve Deneyimi Yönetimi Uzmanı

MUDO

<div>
 <p>
  GENEL N&Idot;TEL&Idot;KLER VE &Idot;&Scedil; TANIMI
 </p>
 <p>
  <br/>
 </p>
 <p>
  1964 y&inodot;l&inodot;nda Beyo&gbreve;lu Fita&scedil; Pasaj&inodot;&rsquo;nda 12 metrekarelik bir d&uuml;kkanda ba&scedil;layan maceram&inodot;za, T&uuml;rkiye&rsquo;nin 27 ilinde 1.400&rsquo;&uuml; a&scedil;k&inodot;n &ccedil;al&inodot;&scedil;an&inodot;m&inodot;z ve 90.000 m&sup2;&rsquo;nin &uuml;zerinde sat&inodot;&scedil; alan&inodot;na sahip yakla&scedil;&inodot;k 120 ma&gbreve;azam&inodot;zda devam ediyoruz.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Sizi de, yarat&inodot;c&inodot; ve m&uuml;&scedil;terilerinin beklentilerini anlayan g&uuml;&ccedil;l&uuml; ekibimizin bir par&ccedil;as&inodot; olmaya davet ediyoruz.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Mudo ekibi olarak, Mecidiyek&ouml;y ofisimizde yer alan
  <strong>
   M&uuml;&scedil;teri Deneyimi &amp; CRM
  </strong>
  birimimizde g&ouml;revlendirilmek &uuml;zere
  <strong>
   &ldquo;M&uuml;&scedil;teri Hizmetleri Uzman&inodot;''
  </strong>
  ar&inodot;yoruz.
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Tercihen &uuml;niversitelerin &Idot;&scedil;letme, &Idot;leti&scedil;im, Pazarlama veya ilgili b&ouml;l&uuml;mlerinden mezun
  </li>
  <li>
   M&uuml;&scedil;teri hizmetleri, &ccedil;a&gbreve;r&inodot; merkezi veya m&uuml;&scedil;teri deneyimi s&uuml;re&ccedil;lerinde en az 3 y&inodot;l deneyimli
  </li>
  <li>
   Microsoft Office uygulamalar&inodot;n&inodot; etkin kullanabilen
  </li>
  <li>
   &Idot;leti&scedil;im becerileri g&uuml;&ccedil;l&uuml;, &ccedil;&ouml;z&uuml;m odakl&inodot; ve m&uuml;&scedil;teri memnuniyetine &ouml;nem veren
  </li>
  <li>
   Tercihen CRM veya m&uuml;&scedil;teri ili&scedil;kileri y&ouml;netimi sistemleri hakk&inodot;nda bilgi sahibi
  </li>
  <li>
   Analitik d&uuml;&scedil;&uuml;nme yetene&gbreve;i ve raporlama becerisi geli&scedil;mi&scedil;
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   &Idot;&Scedil; TANIMI
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   &Ccedil;a&gbreve;r&inodot; merkezi, ma&gbreve;aza ekipleri ve anketlerden gelen m&uuml;&scedil;teri geri bildirimlerinin analiz edilmesi ve geli&scedil;im alanlar&inodot;n&inodot;n belirlenerek raporlanmas&inodot;
  </li>
  <li>
   Chatbot ve di&gbreve;er self servis kanallar&inodot;nda sunulan hizmetlerin g&uuml;ncellenmesi ve takibinin yap&inodot;lmas&inodot;
  </li>
  <li>
   &Scedil;ik&acirc;yet y&ouml;netimi sistemindeki verilerin kontrol edilmesi ve g&uuml;ncellenmesi
  </li>
  <li>
   M&uuml;&scedil;terilerden gelen talep, &scedil;ik&acirc;yet ve &ouml;nerilerin do&gbreve;ru &scedil;ekilde al&inodot;nmas&inodot;, &ccedil;&ouml;z&uuml;m s&uuml;recinin takip edilmesi
  </li>
  <li>
   Periyodik m&uuml;&scedil;teri hizmetleri raporlar&inodot;n&inodot;n haz&inodot;rlanmas&inodot;
  </li>
  <li>
   &Idot;&ccedil; ekiplerle koordineli &ccedil;al&inodot;&scedil;arak m&uuml;&scedil;teri odakl&inodot; &ccedil;&ouml;z&uuml;mler &uuml;retilmesi
  </li>
 </ul>
 <p>
 </p>
</div>


Müşteri Hizmetleri Uzmanı

İZ BASKI SANAYİ VE TİCARET A.Ş.

<div><h2 class="jobSectionHeader"><b>&#304;&#351; Tan&#305;m&#305;</b></h2><div>
<ul><li>Sat&#305;&#351; ekibine a&#287;&#305;rl&#305;kl&#305; operasyonel anlamda destek olmak,</li>
<li>M&uuml;&#351;teriden gelen sipari&#351;leri ve gereken data giri&#351;lerini sisteme girmek, takibini yapmak,</li>
<li>G&uuml;nl&uuml;k,haftal&#305;k ya da ayl&#305;k olarak t&uuml;m sipari&#351; s&uuml;re&ccedil;lerini konsolide ederek raporlan&#305;p, hata ve aksakl&#305;klar&#305;n k&ouml;k nedenlerini saptayarak &ccedil;&ouml;z&uuml;m &ouml;nerileri geli&#351;tirmek,</li>
<li>M&uuml;&#351;teri istek ve &#351;ik&acirc;yetlerini ilgili departmanlara y&ouml;nlendirmek,</li>
<li>M&uuml;&#351;teri ili&#351;kilerini y&ouml;netmek ve m&uuml;&#351;teri memnuniyetini art&#305;rmak,</li>
<li>Genel m&uuml;&#351;teri memnuniyeti anket &ccedil;al&#305;&#351;malar&#305;na destek olmak ve anket sonu&ccedil;lar&#305;na istinaden gerekli aksiyonlar&#305;n al&#305;nmas&#305;na destek olmak,</li>
<li>&#304;adelerin, firelerin takibini yapmak,</li>
<li>Tahsilat takibi ve stok kontrol&uuml;n&uuml; sa&#287;lamak,</li>
<li>Sat&#305;&#351;, stok durumu vb. konular hakk&#305;nda raporlamalar yapmak,</li>
<li>Belirlenen hedefler do&#287;rultusunda sat&#305;&#351; ve pazarlama aktivitelerinde g&ouml;rev almak,</li>
<li>Sat&#305;&#351; aktiviteleri ve sat&#305;&#351; sonras&#305; hizmetler i&ccedil;in di&#287;er ilgili departmanlar ile koordinasyon i&ccedil;inde &ccedil;al&#305;&#351;mak,</li>
<li>&#304;lgili departmanlarla i&#351; birli&#287;i i&ccedil;erisinde &ccedil;al&#305;&#351;arak firma politika de&#287;i&#351;ikliklerinden haberdar olmak</li>
</ul></div><h2 class="jobSectionHeader"><b>Aranan Nitelikler</b></h2><div>
<ul><li>MYO ya da &uuml;niversitelerin ilgili b&ouml;l&uuml;mlerinden mezun,</li>
<li>En az 2 y&#305;l benzer pozisyonlarda i&#351; tecr&uuml;besine sahip,</li>
<li>&#304;yi derece s&ouml;zl&uuml; ve yaz&#305;l&#305; &#304;ngilizce bilgisine sahip,</li>
<li>&#304;yi derecede MS Ofis ve ERP uygulamalar&#305; bilgisi ve deneyimi olan,</li>
<li>Planlama ve takip y&ouml;n&uuml; kuvvetli,</li>
<li>&#304;leti&#351;imi g&uuml;&ccedil;l&uuml;, m&uuml;&#351;teri odakl&#305;, tak&#305;m &ccedil;al&#305;&#351;mas&#305;na yatk&#305;n,</li>
<li>&Ouml;&#287;renmeye a&ccedil;&#305;k, &ouml;zg&uuml;veni y&uuml;ksek, analitik d&uuml;&#351;&uuml;nebilen, dinamik, sistemli ve d&uuml;zenli &ccedil;al&#305;&#351;ma yetene&#287;ine sahip,</li>
<li>Kariyer hedefi olan,</li>
<li>Esnek &ccedil;al&#305;&#351;ma saatlerine uyum sa&#287;layabilecek,</li>
<li>Tercihen B s&#305;n&#305;f&#305; ehliyeti olan, aktif ara&ccedil; kullanabilen,</li>
<li>Erkek adaylar i&ccedil;in askerli&#287;ini tamamlam&#305;&#351; ya da muaf,</li>
<li>&#304;stanbul Anadolu Yakas&#305;, Kocaeli ya da Gebze civar&#305; ikamet eden / edebilecek olan</li></ul></div></div>
<br><div></div><div><h2 class="jobSectionHeader"><b>&Ouml;zet Bilgiler</b></h2><ul>
<div><p><b>Pozisyon</b></p>
<div>:</div>
<div>M&uuml;&#351;teri &#304;li&#351;kileri Uzman&#305;
</div></div><div><p><b>Sekt&ouml;r</b></p>
<div>:</div>
<div>Kimya
</div></div><div><p><b>Kategori</b></p>
<div>:</div>
<div>Sat&#305;&#351; , M&uuml;&#351;teri Hizmetleri
</div></div><div><p><b>&Ccedil;al&#305;&#351;ma &#350;ekli</b></p>
<div>:</div>
<div>Tam zamanl&#305;
</div></div><div><p><b>&Ccedil;al&#305;&#351;ma T&uuml;r&uuml;</b></p>
<div>:</div>
<div>&#304;&#351; Yerinde
</div></div><div><p><b>Pozisyon Seviyesi</b></p>
<div>:</div>
<div>Uzman
</div></div><div><p><b>&Ccedil;al&#305;&#351;ma Yeri</b></p>
<div>:</div>
<div>&#304;stanbul Anadolu Yakas&#305; Tuzla
<p>Ayd&#305;nl&#305; - Birlik Osb/Tuzla/&#304;stanbul</p>
<ul><div>Toplu Ta&#351;&#305;maya Eri&#351;im</div><div>Personel Servisi</div></ul>
</div></div><div><p><b>Deneyim</b></p>
<div>:</div>
<div>2-10 y&#305;l
</div></div><div><p><b>G&uuml;ncelleme Tarihi</b></p>
<div>:</div>
<div>20.11.2025
</div></div><div><p><b>Son Ba&#351;vuru Tarihi</b></p>
<div>:</div>
<div>1.02.2026</div></div></ul></div>

İngilizce Bilen Müşteri İlişkileri Uzmanı

PepsiCo

<div>
 <strong>
  Overview
  <br/>
  <br/>
 </strong>
 PepsiCo&rsquo;yu ke&scedil;fetmeye ve bu ikonik uluslararas&inodot; &scedil;irketin bir par&ccedil;as&inodot; olmaya haz&inodot;r m&inodot;s&inodot;n&inodot;z?
 <br/>
 <br/>
 PepsiCo&rsquo;nun g&uuml;&ccedil;l&uuml; y&ouml;nlerinden biri de insan kayna&gbreve;&inodot;. D&uuml;nyan&inodot;n d&ouml;rt bir yan&inodot;nda herkese istedikleri lezzetleri ve ihtiya&ccedil;lar&inodot; olan besinleri vermek i&ccedil;in &ccedil;ok &ccedil;al&inodot;&scedil;&inodot;yoruz. Hep birlikte kazanmak ad&inodot;na; gezegenimizin, insanlar&inodot;m&inodot;z&inodot;n, toplumlar&inodot;m&inodot;z&inodot;n ve ticari uygulamalar&inodot;m&inodot;z&inodot;n s&uuml;rd&uuml;r&uuml;lebilirli&gbreve;ini sa&gbreve;lamak i&ccedil;in s&uuml;rekli yenilikler yaparak k&uuml;resel &ouml;l&ccedil;ekte hayal ediyor ve yerel &ouml;l&ccedil;ekte harekete ge&ccedil;iyoruz. En iyisi olma yolunda Fayda G&ouml;zeten Performans ilkemize uygun davran&inodot;yor ve gezegeni payla&scedil;t&inodot;&gbreve;&inodot;m&inodot;z topluma ba&gbreve;l&inodot;l&inodot;k sergiliyoruz.
 <br/>
 <br/>
 &Idot;&scedil;teki ger&ccedil;ek ya&scedil;am&inodot;n tad&inodot;n&inodot; dolu dolu &ccedil;&inodot;kar&inodot;rken ayn&inodot; zamanda &ouml;&gbreve;renmek ister misiniz? &Idot;&scedil;, &ouml;zel hayat dengesini kurman&inodot;z&inodot; sa&gbreve;layacak esneklikten faydalanmaya ne dersiniz? PepsiCo&rsquo;nun merkezinde &ccedil;al&inodot;&scedil;anlar&inodot; vard&inodot;r. &Scedil;irketin Yetenek S&uuml;rd&uuml;r&uuml;lebilirli&gbreve;ine olan ba&gbreve;l&inodot;l&inodot;&gbreve;&inodot; sayesinde &ccedil;al&inodot;&scedil;anlar&inodot;m&inodot;z&inodot;n geli&scedil;imini desteklemeye devam ediyoruz.
 <br/>
 <br/>
 &Idot;stanbul Avrupa Yakas&inodot;'nda yerle&scedil;ik Sat&inodot;&scedil; ekibimize kat&inodot;lacak Yerinde T&uuml;ketim M&uuml;&scedil;teri Geli&scedil;tirme Uzman&inodot; ar&inodot;yoruz. Rol&uuml; &uuml;stlenen ki&scedil;i Yerinde T&uuml;ketim M&uuml;&scedil;teri Geli&scedil;tirme Uzman&inodot; olarak g&ouml;rev alacak ve do&gbreve;rudan Sat&inodot;&scedil; &Scedil;efine ba&gbreve;l&inodot; olacak.
 <br/>
 <br/>
 <strong>
  <em>
   Kendin Olabilece&gbreve;in Bir Yer
   <br/>
   <br/>
  </em>
 </strong>
 PepsiCo, e&scedil;it f&inodot;rsatlar sunan bir i&scedil;verendir. Farkl&inodot; yeteneklere, ge&ccedil;mi&scedil;lere, ya&scedil;am tarzlar&inodot;na, cinsel y&ouml;nelimlere, cinsel kimliklere, gereksinimlere ve beklentilere sahip ki&scedil;iler i&ccedil;in eri&scedil;ilebilir, kapsay&inodot;c&inodot;, a&ccedil;&inodot;k ve kucaklay&inodot;c&inodot; bir i&scedil; yeri ortam&inodot; sa&gbreve;layarak t&uuml;m bireylerin mesleki potansiyellerini en y&uuml;ksek seviyede ortaya &ccedil;&inodot;karmalar&inodot;na yard&inodot;m ediyoruz.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Sorumlu oldu&gbreve;u b&ouml;lgede m&uuml;&scedil;teri kazan&inodot;m hedeflerini ger&ccedil;ekle&scedil;tirmek ve database olu&scedil;turmak. S&uuml;resi dolan anla&scedil;ma yenilemelerini yapmak. Dolayl&inodot; olarak sorumlu oldu&gbreve;u b&ouml;lgede sat&inodot;&scedil; hedeflerinin ger&ccedil;ekle&scedil;tirilmesini sa&gbreve;lamak, m&uuml;&scedil;teri ve &scedil;irket beklentileri do&gbreve;rultusunda hizmet vererek uzun d&ouml;nemli mevcut ve potansiyel m&uuml;&scedil;teri ili&scedil;kileri geli&scedil;tirmek.
  </li>
  <li>
   &Scedil;irketin belirledi&gbreve;i standartlar do&gbreve;rultusunda d&uuml;zenli program olu&scedil;turup yeni m&uuml;&scedil;teri ziyaretlerini ve mevcut m&uuml;&scedil;teri ili&scedil;ki geli&scedil;tirme ziyaretlerini ger&ccedil;ekle&scedil;tirmek.
  </li>
  <li>
   Sorumlu oldu&gbreve;u ayl&inodot;k / y&inodot;ll&inodot;k nokta kazan&inodot;m ve kazan&inodot;m volume hedeflerini ger&ccedil;ekle&scedil;tirmek.
  </li>
  <li>
   B&ouml;lgesindeki anla&scedil;malar&inodot; takip ederek s&uuml;resi dolan s&ouml;zle&scedil;me yenilemelerini ger&ccedil;ekle&scedil;tirmek.
  </li>
  <li>
   Kazan&inodot;lan noktalar&inodot;n ATF volume ve ger&ccedil;ekle&scedil;en volume takiplerini yaparak aksiyon almak. (ATF Reporting)
  </li>
  <li>
   B&ouml;lgesindeki geli&scedil;im ve verimlilik f&inodot;rsatlar&inodot;n&inodot; de&gbreve;erlendirip, b&uuml;y&uuml;me ve karl&inodot;l&inodot;&gbreve;a katk&inodot;da bulunacak anla&scedil;malar yapmak.
  </li>
  <li>
   Kendisine zimmetlenen &uuml;r&uuml;n, k&inodot;ymetli evrak, ara&ccedil; ve cihazlar&inodot; kanuni prosed&uuml;rlere ve kullan&inodot;m prosed&uuml;rlerine g&ouml;re kullanmak ve korumak.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Tercihen &Uuml;niversite mezunu olmas&inodot;
  </li>
  <li>
   MS Ofis programlar&inodot; kullanabilmesi
  </li>
  <li>
   Askerli&gbreve;ini tamamlam&inodot;&scedil;/muaf olmas&inodot; (Erkek &ccedil;al&inodot;&scedil;anlar i&ccedil;in)
  </li>
  <li>
   S&uuml;r&uuml;c&uuml; ehliyeti olan ve aktif ara&ccedil; kullanabilen
  </li>
  <li>
   Tercihen sekt&ouml;r deneyimi olmas&inodot;
  </li>
  <li>
   M&uuml;zakere becerilerine sahip
  </li>
  <li>
   &Idot;nsan iliskileri kuvvetli
  </li>
  <li>
   Hedef ve sonu&ccedil; odakl&inodot;
  </li>
 </ul>
</div>


Yerinde Tüketim Müşteri Geliştirme Uzmanı

Explore 783+ Customer professional in Istanbul this November. Find roles across top companies and apply now to boost your career.

783 customer professional jobs IN Istanbul

Customer Service Professional

Kurumsal Müşteriler Eksperi

Kurumsal Müşteriler Eksperi

Müşteri Değeri ve Deneyimi Yönetimi Uzmanı

Müşteri Hizmetleri Uzmanı

İngilizce Bilen Müşteri İlişkileri Uzmanı

Yerinde Tüketim Müşteri Geliştirme Uzmanı