customer service representative Jobs in Lahore

customer service representative

customer service representative (csr) Jobs in Lahore

customer service representative (csr)

customer support representative Jobs in Lahore

customer support representative

customer care representative Jobs in Lahore

customer care representative

customer sales representative Jobs in Lahore

customer sales representative

customer relations advisor

Half Price Packaging PVT Ltd

Customer Relations Officer (CRO)Job Title: Customer Relations Officer (CRO) Company: Digisparo Location: Gulberg 3, Lahore (Onsite) Job Type: Full-Time Shift: Evening and Night Shift Available Salary: PKR 35,000 &ndash; PKR 75,000 per monthJob Description:Digisparo is looking for a professional and motivated Customer Relations Officer (CRO) to join our team. The ideal candidate will be responsible for handling client communication, maintaining strong relationships, and ensuring customer satisfaction.Responsibilities:<ul><li>Communicate with clients via calls and follow-ups</li><li>Provide information about company services</li><li>Maintain positive client relationships</li><li>Handle customer queries professionally</li><li>Achieve assigned targets</li></ul>Requirements:<ul><li>Good English communication skills</li><li>Strong interpersonal skills</li><li>Basic computer knowledge</li><li>Call center or sales experience preferred</li><li>Fresh candidates can also apply</li></ul>Benefits:<ul><li>Fixed salary (PKR 35,000 &ndash; 75,000)</li><li>Attractive commission structure</li><li>Professional work environment</li><li>Career growth opportunities</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs75,000.00 per monthWork Location: In person

Customer Relations Officer (CRO)

Tech zone consultancy

Customer Service Representative (CSR) &ndash; Travel &amp; Umrah Consultant (Freshers Can Apply)Location: Gulbarg,Lahore Shift Timing: 3:00 PM &ndash; 12:00 AM (UK Shift) Working Days: Monday to Saturday Salary: Basic + Commission + Performance BonusJob OverviewWe are hiring Customer Service Representatives (CSR), Call Center Agents, and Travel Consultants for our growing Travel &amp; Umrah consultancy.Both Freshers and Experienced candidates are encouraged to apply. If you are confident, motivated, and want to build your career in the Travel Industry, Umrah Packages, Flight Booking, and UK Campaign Sales, this opportunity is for you.Key Responsibilities<ul><li>Handle Inbound &amp; Outbound Calls professionally</li><li>Provide information about Umrah Packages, Flights, Hotels (Makkah &amp; Madinah), and Visa Services</li><li>Convert leads into confirmed bookings</li><li>Follow up with UK customers via call &amp; WhatsApp</li><li>Achieve monthly sales targets</li><li>Maintain customer data in CRM</li><li>Provide after-sales customer support</li></ul>RequirementsFor Freshers:<ul><li>Minimum Intermediate / Bachelor&rsquo;s degree</li><li>Good English communication skills</li><li>Confident speaking ability</li><li>Willing to work in UK shift</li><li>Basic knowledge of sales &amp; customer service</li></ul>For Experienced Candidates:<ul><li>6 months to 2 years experience in Call Center, Travel Agency, Umrah Sales, or UK Campaign</li><li>Knowledge of Flight Booking Systems / GDS (Amadeus, Galileo, Sabre) is a plus</li><li>Strong convincing and negotiation skills</li><li>Target-oriented mindset</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs40,000.00 per monthWork Location: In person

Customer Service Representative (CSR) – Travel & Umrah Consultant (Freshers Can Apply)

CHANGHONG RUBA

We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They&rsquo;re patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers&rsquo; shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don&rsquo;t have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.Responsibilities&middot; Take customer calls and handle online queries, provide accurate, satisfactory answers to their queries and concernsDegree: BachelorExperience: Min 02 yearsGender: FemaleWork Remotely<ul><li>No</li></ul>Location: Johar Town LahoreJob Type: Full-timePay: Rs35,000.00 - Rs45,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Customer Service: 1 year (Preferred)</li></ul>Work Location: In person

Customer Relationship Officer (CRO)

London Property Inspections

Requirements:<ul><li>Experience dealing with UK customers (property or service industry experience preferred)</li><li>Fluent in English &ndash; both written and spoken</li><li>Strong skills in email handling, CRM systems, and Excel</li><li>Excellent communication and customer service abilities</li></ul>Salary: &pound;50,000 &ndash; &pound;100,000 (depending on experience) Office Hours: 1:00 PM PM &ndash; 10:00 PM (Pakistan time)Job Type: Full-timePay: Rs50,000.00 - Rs100,000.00 per monthWork Location: In person

URGENT HIRING: Inbound Customer Service Representative (CSR) - UK

Cybernet Internet Services Pvt. Ltd.

Position: HR Executive Company: Cyber Internet Services (Pvt.) Limited (Cybernet) Location: Lahore Job Type: Full-time | Onsite Department: Human Capital Management (HCM)Position OverviewCybernet is seeking a dynamic and results-oriented HR Executive to join our Human Capital Management (HCM) team. This role presents an exciting opportunity to manage key HR functions, including talent acquisition, onboarding, employee relations, performance management, training and development, HR operations, and compliance.The ideal candidate will possess a strong foundation in HR principles and best practices, excellent communication and interpersonal skills, and the ability to work both independently and collaboratively in a fast-paced environment.Key ResponsibilitiesTalent Acquisition and Onboarding<ul><li>Manage the end-to-end recruitment process, including candidate sourcing, screening, and initial interviews</li><li>Oversee onboarding activities to ensure a seamless transition for new hires, including preboarding, documentation, orientation, and benefits enrollment</li><li>Develop and implement structured onboarding programs to enhance employee engagement and retention</li></ul>Employee Relations and Engagement<ul><li>Act as a trusted advisor to employees and managers, fostering a positive and high-performance workplace</li><li>Address employee concerns with confidentiality, professionalism, and compliance with company policies</li><li>Provide guidance on HR policies, best practices, and workplace regulations</li><li>Conduct investigations into employee grievances and disputes and recommend appropriate resolutions</li></ul>Performance Management and Learning and Development<ul><li>Assist in the performance appraisal process, including scheduling reviews and collecting performance data</li><li>Support managers in identifying training needs and implementing performance improvement plans</li><li>Maintain training records and track employee learning and development progress</li></ul>HR Operations and Compliance<ul><li>Maintain accurate and up-to-date employee records in the HRIS with strict confidentiality</li><li>Assist in the development and implementation of HR policies in line with legal requirements</li><li>Monitor compliance with local labor laws, company policies, and HR best practices</li><li>Prepare HR reports on headcount, turnover, and employee engagement</li></ul>Compensation, Benefits, and Payroll Support<ul><li>Administer employee benefits programs, including health insurance and leave management</li><li>Respond to employee queries regarding compensation and benefits</li><li>Coordinate payroll processes with Payroll and Finance teams to ensure timely salary disbursement</li></ul>HR Analytics and Reporting<ul><li>Track and analyze HR metrics such as recruitment efficiency, engagement, and retention</li><li>Maintain HR dashboards and generate reports to support workforce planning</li></ul>Skills and Qualifications<ul><li>Bachelor&rsquo;s degree in Human Resources, Business Administration, or a related field</li><li>1 to 3 years of experience in HR, preferably in talent management, employee relations, or HR operations</li><li>Strong understanding of HR principles, recruitment, onboarding, payroll, and benefits administration</li><li>Strong analytical and problem-solving skills</li><li>Excellent communication and interpersonal skills</li><li>Ability to work in a fast-paced environment and manage multiple priorities</li><li>Experience with HRIS, ATS, payroll systems, and Microsoft Office is preferred</li></ul>Why Join Cybernet?At Cybernet, we foster a culture of collaboration, innovation, and professional growth. Join a forward-thinking organization committed to shaping the future of connectivity and technology solutions. We offer a dynamic work environment, professional development opportunities, and a people-first approach to HR management.How to ApplyInterested candidates are encouraged to apply by sending their updated resume to careers@cyber.net.pk with the subject line: HR Executive &ndash; LahoreJob Type: Full-timeWork Location: In person

Human Resource Generalist

British Council

<div>
 
 
 
 
 The Role:
 
 
 
 
 The People Advisor supports hub and country leadership by providing culturally and legally compliant HR guidance across all People function activities. They coach managers to handle people-related issues confidently and resolve conflicts early. The role ensures People Function services align with global policies, reflect local frameworks, and are delivered consistently, efficiently, and to a high standard.
 
 
 
 
 
 
 
 Accountabilities:
 
 
 
 
 
 
 
 
 Subject expertise
 
 
 <ul>
 <li>
 Support and advise managers across the full employee lifecycle to ensure consistent delivery of the EVP and a positive employee experience.
 </li>
 <li>
 Apply professional HR knowledge, best‑practice methods, and prior experience to resolve complex, non‑standard people issues effectively.
 </li>
 <li>
 Guide managers on addressing conduct and disciplinary cases, including dismissals, ensuring compliance with policy, legislation, and collaboration with ER teams for higher‑risk cases.
 </li>
 <li>
 Support early and constructive resolution of workplace conflict, including handling grievances to prevent escalation.
 </li>
 <li>
 Use analytical methodologies and multiple data sources to deliver evidence‑based insights and high‑quality procedural HR recommendations.
 </li>
 <li>
 Assist in executing restructures aligned with policy and legal requirements, including consultations and redundancies, while staying updated on external HR developments and strengthening manager confidence in decision-making.
 </li>
 </ul>
 
 
 
 
 
 
 Internal customer focus
 
 
 <ul>
 <li>
 Consult closely with internal customers and other stakeholder to understand current and future business needs and plans work activities accordingly to ensure the services and advice provided meet those demands.
 </li>
 </ul>
 
 
 
 
 
 Service improvement
 
 
 <ul>
 <li>
 Provide expert HR advice informed by local labour laws and other relevant regulations, support and challenge to internal customers and other stakeholders to support the development of high quality, effective and continuously improving business practices within their area of expertise, ensuring high quality service is delivered to maximise performance and minimise risks and costs.
 </li>
 <li>
 Make professional recommendations to resolve specific or localised People function issues and offer ideas which contribute to the development of wider solutions to broader business challenges and problems.
 </li>
 <li>
 Participate as part of a team to support implementation the people component of corporate or regional change projects.
 </li>
 </ul>
 
 
 
 
 
 Role specific knowledge and experience:
 
 
 
 
 
 
 
 Essential:
 
 
 
 
 
 <ul>
 <li>
 Demonstrable experience in a generalist or specialist People function Advisory role across a number of countries in the (Hub); and/or a large complex country and well versed in all areas of the People function life cycle.
 </li>
 <li>
 Track record of building effective relationships with business leadership teams and managing a range of complex internal and external stakeholders in the delivery of high quality and effective professional People function services.
 </li>
 <li>
 Working knowledge of employment and labour law including working knowledge of social security and tax regulations for private sector organizations in the (Hub) and leading on employee relations cases.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Role Specific Skills:
 
 
 <ul>
 <li>
 Data Literacy | Data-driven - Grasps &amp; uses data to make decisions and inform practice.
 </li>
 <li>
 Business Acumen |Customer understanding - Understands customer needs &amp; applies user-centric principles.
 </li>
 <li>
 People Advocacy |Risk mitigation &amp; ethics - Ensures ethical conduct and compliance, and mitigates people risks.
 </li>
 <li>
 Execution excellence |
 </li>
 </ul>
 
 Action orientation &ndash; Implements actionable and adaptive plans to achieve results.
 
 
 Interpersonal skills - Achieves shared goals using effective interpersonal skills.
 
 
 
 
 
 
 
 
 
 
 Education: Graduate
 
 
 
 
 
 
 
 
 
 Professional Qualification and Certification
 
 
 
 
 
 Desirable
 
 
 <ul>
 <li>
 HR qualification (MA/MSC or CIPD or equivalent)
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 Closing Date:
 
 
 
 Applications will close at 23:59 IST/18:29 UK Time on Tuesday, 10 March 2026
 
 
 
 
 
 
 
 You must have the legal right to work in India/Pakistan at the time of application.
 
 
 
 
 
 
 
 
 
 
 Important Information:
 
 
 
 
 
 
 Department: Advisory and Operations
 
 
 Pay Band: 7
 
 
 Country/Location: Pakistan &ndash; Islamabad, Karachi, Lahore; India - Noida
 
 
 Contract Type: Fixed Term Contract
 
 (1 year)
 
 
 
 
 
 
 
 
 
 
 
 
 
 Requirements:
 
 
 
 Please note that candidates must have the pre-existing, legal right to work in India/Pakistan.
 
 
 Mobility / relocation / visa sponsoring support will not be provided.
 
 
 
 
 
 British Council supports working in new ways such as hybrid working, subject to full approval by line management and conditional upon our ability to provide the appropriate level of service. This may not be appropriate for all roles but can be explored at interview.
 
</div>

People Advisor

Sublime Wireless Inc

We are looking for a Wealth Advisor in Islamabad, Karachi, Lahore, Peshawar.Eligibility<ul><li>Education: Minimum Bachelor's degree</li><li>Experience: Fresh or 1 year of relevant experience in the Financial Sector</li><li>Mutual Funds Industry Experience Will Be Preferred.</li></ul>Location: Karachi, Lahore, Islamabad, Peshawar.Responsibilities<ul><li>Achieving set targets such as net sales, customer base, management fee and sales load or as assigned by the management.</li><li>To provide need-based investment advisory services to the existing and potential customers.</li><li>Building strong and long-term relationships with clients and providing excellent customer services.</li><li>Maintain in-depth and up-to date knowledge of all applicable investment products of the Company and its competitors (direct or indirect).</li><li>Generate client referrals with the aim of expanding customer base.</li><li>Resolve client complaints / issues, customer queries within defined TATs.</li><li>Maintain daily sales meeting and calling activities.</li><li>Strictly adhere rules and policies of the Company.</li><li>Assist team to any other assignments given by the line manager.</li></ul>Job Type: Full-timePay: Rs100,000.00 - Rs150,000.00 per monthWork Location: In person

Wealth Advisor

Explore 539+ Customer relations advisor in Lahore this March. Find roles across top companies and apply now to boost your career.