customer service representative Jobs in Karachi

customer service representative

customer support representative Jobs in Karachi

customer support representative

call center representative Jobs in Karachi

call center representative

client relationship executive Jobs in Karachi

client relationship executive

customer sales representative Jobs in Karachi

customer sales representative

customer relations coordinator

This company is a High-Tech Electronic Company

We are looking for a detail-oriented JMS Coordinator to join our team. The ideal candidate will be responsible for managing SAP operations, coordinating with technical teams, and ensuring seamless customer communication.Key Responsibilities:<ul><li>SAP Operations: Manage end-to-end SAP processes, including creating/updating equipment cards, job registration, and closure.</li><li>Documentation: Handle issuance of job call forms and maintain precise records for sales, warranty, and service.</li><li>Team Coordination: Work closely with the SAP Administrator for new customer/unit registration and share bi-weekly open job lists with Engineers and Group Leaders.</li><li>Customer Relations: Manage communication regarding the &quot;Introduction of Call Centre&quot; and maintain updated CRM records.</li><li>Reporting: Prepare and submit daily operational reports in the prescribed format.</li></ul>Requirements:<ul><li>Education: Graduation or Master&rsquo;s degree.</li><li>Experience: Minimum 2&ndash;3 years of relevant experience (Preferred).</li><li>Skills: Proficiency in SAP and CRM software, strong communication skills, and excellent reporting abilities.</li></ul>Work Location: In person

JMS Coordinator

Royal Printing & Packages

Company: Royal Paper &amp; Plastic Products (Pvt) Ltd.Location: SITE Phase II, Super Highway, KarachiEmployment Type: Full-TimeAbout Us At Royal Paper &amp; Plastic Products (Pvt) Ltd., we pride ourselves on delivering high-quality corrugated carton and packaging solutions to our business partners. We are looking for a highly articulate and motivated Client Relations &amp; Marketing Coordinator to join our team. If you excel at building professional relationships and ensuring a seamless client experience, we want you to grow with us.The Role In this role, you will be the primary voice of our company, interacting with our B2B clients primarily through telephone and email. We are looking for a professional who understands that exceptional service and proactive communication naturally drive business growth. By ensuring flawless coordination and building genuine trust, you will help our clients confidently see us as their preferred, long-term packaging partner.Key Responsibilities Serve as the primary liaison for clients, handling inquiries and correspondence with warmth, clarity, and professionalism.<ul><li>Collaborate effectively with clients' procurement departments and executive management to understand their packaging requirements and streamline the ordering process.</li><li>Guide discussions around quotations and terms with tact and finesse, consistently aiming for mutually beneficial agreements that strengthen the partnership.</li><li>Build and maintain strong, trust-based relationships with existing customers to encourage repeat business and upsells.</li><li>Coordinate internally with our production and supply chain teams to guarantee that client expectations and delivery timelines are consistently met or exceeded.</li></ul>Requirements &amp; Qualifications&middot; Education: Bachelor&rsquo;s degree / Graduation in Business, Marketing, or a related field.&middot; Experience: Previous experience in client coordination, B2B customer service, or relationship management is highly preferred.&middot; Skills:o Exceptional verbal and written communication skills.o Strong persuasive and negotiation abilities.<ul><li>High emotional intelligence with the ability to anticipate and respond to client needs.</li><li>Highly organized with meticulous follow-up skills.</li></ul>Females are encouraged to apply.<ul><li>Compensation &amp; Benefits</li></ul>Salary: Starting from PKR 80,000 per month, with upward flexibility based on your experience, negotiation abilities, and overall skill set.Bonuses &amp; Growth: A yearly bonus and annual salary increments to recognize and reward your long-term commitment and contributions.Gender: This position is specifically looking to hire female candidates.Pay: From Rs80,000.00 per monthWork Location: In person

Client Relations & Marketing Coordinator

Hyundai South

Hyundai South is seeking a dynamic Customer Relations Officer (CRO) to join our After-Sales team. As a CRO, you will be the face of our dealership, ensuring a high level of customer satisfaction through efficient handling of customer inquiries, complaints, and after-sales support. You will play a crucial role in maintaining long-term relationships with our valued customers. 1-3 years of experience in the automotive industry is a must.Job Type: Full-timeExperience:<ul><li>Dealership CRO: 1 year (Required)</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Work Location: In person

Customer Relations Officer

ACE Marketing (Pvt) Ltd.

Join Our Team as a Client Relations OfficerWe are looking for motivated individuals to join our team as Client Relations Officers, where your main responsibility will be to assist and support clients in a professional and friendly manner. This is a service-focused role with no sales duties, making it ideal for those who enjoy helping others without the pressure of targets.Shift: Evening / Night Salary: PKR 35,000 &ndash; 40,000What We Offer:<ul><li>A dedicated customer support role with no sales responsibilities, allowing you to focus entirely on client satisfaction</li><li>A relaxed and stress-free work environment without strict or aggressive targets</li><li>Free training programs to help you develop strong communication and professional skills</li><li>A friendly and supportive workplace that is especially suitable for students and fresh candidates</li></ul>Requirements:<ul><li>Minimum education: Matric, O Levels, A Levels, or higher qualification</li><li>Strong spoken and written English communication skills</li><li>A responsible attitude with willingness to work evening or night shifts</li></ul>Kick-start your professional journey with us and become part of a growing team&mdash;apply today!Job Types: Full-time, Part-timePay: Up to Rs40,000.00 per monthLanguage:<ul><li>Fluent In English (Required)</li></ul>Location:<ul><li>Karachi Gulshan-E-Iqbal (Preferred)</li></ul>Work Location: In person

Client Relations Officer

ASPIRE 92 (SMC-PRIVATE) LIMITED

Job Description:We are seeking a skilled and detail-oriented CRM Specialist to support our marketing and sales teams by building, customizing, and optimizing our platform. The ideal candidate will have a strong understanding of CRM application, workflows, and integrations, as well as experience with dashboard and report creation within the CRM.Key Responsibilities: &middot; Manage the company&rsquo;s CRM platform&middot; Develop and manage dashboards and reports&middot; Ensure all customer data is accurately recorded and kept up-to-date in the CRM system&middot; Train other staff members on the use of the CRM system&middot; Conduct regular audits of the CRM system to ensure data integrity&middot; Analyze customer interactions and data within the CRM system to provide feedback and recommendations for improving customer service and sales strategies&middot; Identify and resolve CRM system issues&middot; Optimize and customize existing assets including landing pages, emails, and forms&middot; Build and maintain automation workflows, lists, and lead scoring models&middot; Work with internal and external teams to maintain application integrations&middot; Troubleshoot technical issues and ensure platform performance and reliability&middot; Stay up to date with features, best practices, and industry trendsRequirements &amp; Qualifications:&middot; 2+ years of experience working with CRM&middot; Experience building custom modules, email templates, and dashboards in CRM&middot; Knowledge of workflows, lead nurturing, and marketing automation&middot; Familiarity with APIs and integrating with external systems&middot; Strong attention to detail and ability to manage multiple projects simultaneously&middot; Background in digital marketing or user experienceSkills:&middot; Proven ability to manage multiple tasks and meet deadlines&middot; Strong attention to detail and organizational skills&middot; Ability to work independently and as part of a teamJob Type: Full-timeWork Location: Hybrid remote in Karachi

CRM Coordinator

The Citizens Foundation (TCF)

The Program Coordinator CLD, will be responsible for monitoring and support for ground activities of Community Learning &amp; Development (CLD) Unit including Aagahi Adult Literacy and Young Learners Non-Formal Education (YLNFE) programme, through visits to Aagahi centers and telephonic surveys/follow ups with different stakeholders for program implementation. Moreover, he/she would be responsible for the training of Region/Area Teams on the processes and procedures pertaining to planning and implementation of Aagahi &amp; data management &amp; analysis.Program Operations<ul><li>Assist in implementing operational level activities as per the work plan to ensure timely execution of activities</li><li>Carry out field level coordination and communication with Regional Teams, Area Teams and TCF Principals to ensure smooth operations, data collection &amp; entry, meet timelines, and deliverables.</li><li>Review and update activity chart and timelines.</li></ul>Training &amp; Development<ul><li>Conduct TNAs &amp; FGDs to identify the training needs and improvement areas</li><li>Prepare training communication materials and train Area Teams on program design and implementation</li></ul>Program Monitoring and Reporting<ul><li>Conduct monitoring visits of Training Sessions and Aagahi Centers</li><li>Draft &amp; report monitoring and training feedback to the relevant stakeholders</li><li>Assist in improving program design by provision of relevant feedback from field and areas</li></ul>Communication &amp; Coordination<ul><li>Follow-up with various tiers &ndash; Region, Area and Field to ensure implementation of said activities</li><li>Maintain cordial relations with field staff and interact with Region and Area for meeting program objectives</li><li>Coordinate with IT &amp; Raabta teams for program online changes and implementation</li></ul>Data Collection &amp; Analysis<ul><li>Ensure timely collection and data entry of Aagahi Monitoring Forms and Exams</li><li>Ensure timely collection and data entry of Area-level and cluster-level Training Attendance</li><li>Collect success stories from the field for CLD activities</li><li>Data verification and trend analysis</li></ul>Required Skills:Technical Skills<ul><li>Running program operations ensuring coordination with field teams</li><li>Ensure strong follow-up against planned activities</li><li>Knowledge of conducting trainings</li><li>Ability to analyze data for reporting to relevant stakeholders</li><li>Skilled in MS Office Word, Excel &amp; Power Point</li></ul>Soft Skills<ul><li>Independent worker</li><li>Able to communicate and coordinate with relevant stakeholders</li><li>Able to meet deadlines and deliver under pressure</li><li>Manage field relationships</li><li>Represent CLD at various events</li></ul>Education:Bachelor's in Social Sciences / Statistics / Computer StudiesExperience:The required candidate should possess 2-3 years of experience in the capacity of training, monitoring, coordination, communication &amp; data management &amp; analysis.Job Type: Full-timeApplication Question(s):<ul><li>What is your current salary?</li><li>What is your expected salary?</li><li>Are you willing to travel for work?</li></ul>Work Location: In person

Programme Coordinator - CLD (Karachi)

Central Chemicals

Job Type: Full-time We are seeking a highly motivated and experienced Import Officer &amp; Sales Coordinator (Female) to join our team. As an Import Officer &amp; Sales Coordinator, you will be responsible for coordinating with international suppliers, handling customs clearance, and ensuring smooth import operations, as well as coordinating sales activities and providing excellent customer service. *Requirements:* - O-Level or equivalent qualification - Minimum 2 years of experience in import operations and sales coordination - Excellent English speaking and writing skills - Experience in dealing with international customers and suppliers - Strong communication and negotiation skills - Ability to work independently and as part of a team *Responsibilities:* - Coordinate with international suppliers and customers - Handle customs clearance and documentation - Ensure compliance with import regulations - Coordinate sales activities and provide excellent customer service - Assist in resolving import-related issues *What We Offer:* - Competitive salary and benefits package - Opportunities for career growth and development - Dynamic and supportive work environment If you are a motivated and experienced professional looking for a challenging role, please send your CV to centralchemicalspakistan@gmail.com. Note: Only shortlisted candidates will be contacted.Job Type: Full-timePay: Rs65,000.00 - Rs80,000.00 per monthWork Location: In person

Import Officer & Sales Coordinator (Female)

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