customer service representative Jobs in Karachi

customer service representative

sales coordinator

customer support executive Jobs in Karachi

customer support executive

customer support representative Jobs in Karachi

customer support representative

female sales executive

customer sales advisor

PhoneShark.ae

<div>
 
 We at Phone Shark are seeking a dynamic and results-driven individual to join our team as a Customer Sales Specialist. In this role, you will play a key part in driving our company's growth by providing exceptional customer service and promoting our products and services through online channels and phone calls. Your primary responsibilities will include assisting customers with inquiries, processing orders, and identifying opportunities for upselling or cross-selling. This position is ideal for enthusiastic and customer-focused individuals who excel in English communication, have a strong background in online sales, and are dedicated to converting leads into confirmed customers.
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 1.
 
 Inbound and Outbound Calls: Handle a high volume of inbound and outbound calls via WhatsApp, providing excellent customer service and sales support.
 
 
 
 2.
 
 Lead Conversion: Monitor and engage with potential leads through WhatsApp and Meta platforms, aiming to convert them into confirmed customers.
 
 
 
 3.
 
 Customer Engagement: Act as the primary point of contact for customers and leads, addressing inquiries, providing product and service information, and resolving concerns professionally and efficiently.
 
 
 
 4.
 
 Sales Conversion: Use persuasive communication and product knowledge to convert leads into confirmed sales, meeting or exceeding daily and monthly sales targets.
 
 
 
 5.
 
 Data Management: Maintain accurate and organized records of customer interactions, transactions, and lead information using CRM software.
 
 
 
 6.
 
 Product Knowledge: Stay up-to-date on product offerings, features, and benefits to effectively communicate and upsell to customers.
 
 
 
 7.
 
 Feedback and Improvement: Provide feedback on customer preferences, sales strategies, and opportunities for improvement to contribute to the overall success of the sales team.
 
 
 
 
 
 
 Timing:
 
 
 
 
 Slot 1:
 
 Monday to Saturday - 10 AM to 6 PM (8 hours with 1 hour break inclusive)
 
 
 
 
 
 
 Office Location:
 
 Shara-e-Faisal, Karachi
 
 
 
 
 
 
 Work Setup:
 
 
 
 This is an on-site job. The candidate is expected to commute to work during the shift and work from the Karachi office.
 
 
 Additionally, the candidate must have a remote work setup with the ability to work from home when instructed by management if there are unexpected situations like strikes, other disruptions, etc. Therefore must have a WFH setup, including computer equipment, office essentials, high-speed internet (50 mbps+), and a power backup in case of power issues.
 
 
 
 
 
 
 Qualifications:
 
 
 
 O/A Level Stream Female Candidates Only with Bachelors completed or in progress
 
 
 
 
 
 
 Skills:
 
 
 
 
 1.
 
 Exceptional proficiency in spoken and written English is essential to communicate with customers and lead effectively.
 
 
 
 2.
 
 Proven experience in online sales and lead conversion, with a track record of meeting or exceeding sales targets.
 
 
 
 3.
 
 Strong customer service skills, including active listening, problem-solving, and empathy, to provide an outstanding customer experience.
 
 
 4. Excellent communication skills with the ability to build rapport and establish trust with customers and leads.
 
 
 
 5.
 
 Proficiency in using WhatsApp for business, Meta platforms, CRM software, and other relevant online tools.
 
 
 
 6.
 
 Self-motivated, goal-oriented, and resilient, with a passion for achieving and exceeding sales goals.
 
 
 
 7.
 
 Willingness to adapt to changing customer needs and evolving sales strategies.
 
 
 
 9.
 
 Flexible to work on varying shifts, including evenings and weekends as needed.
 
 
 
 10.
 
 Ability to collaborate effectively with the sales team and provide valuable insights for collective success.
 
 
 
 
 
 
 Compensation:
 
 
 
 Competitive base salary, commensurate with experience.
 
</div>

Customer Sales Specialist

PINNACLE ENTERPRISE

&#8599; Making ways for some new hires!Pinnacle is looking for outstanding profiles for the Customer Sales/Support Executive - InboundResponsibilities:<ul><li>Communicate with customers via phone, email and chat.</li><li>Provide knowledgeable answers to questions about product, and pricing availability.</li><li>Follow communication procedures, guidelines, and policies.</li><li>Excellent communication and collaboration skills to work effectively within a team.</li><li>Handle customer complaints, and provide appropriate solutions and alternatives within the time limits.</li></ul>Qualifications:<ul><li>Fluent in English conversation.</li><li>Must have 2 years of relevant work experience.</li><li>Ability to multi-task, organize, and prioritize work.</li><li>Excellent phone etiquette and excellent verbal, written, and interpersonal skills.</li></ul>Benefits:Health Insurance, EOBI, Performance-based increments, Transportation Allowance, Attendance PerksShift: Evening/ Night (Required)Working Days: 5 daysLocation: DHA Phase 2 Ext, Karachi.Job Type: Full-timePay: Rs55,000.00 - Rs75,000.00 per monthApplication Question(s):<ul><li>Are you fluent in English?</li><li>Please share your salary expectations.</li><li>Are you available for both evening and night shift?</li><li>How many years of experience do you have with international customer support or sales?</li></ul>Work Location: In person

Customer Sales/Support Executive

Emirates

<div>
 
 Job Purpose
 
 
 
 Emirates is a global leader in aviation, renowned for delivering exceptional customer service and seamless travel experiences. With a commitment to excellence, innovation, and hospitality, Emirates connects people across the world through its award-winning onboard service and world-class standards.
 
 
 Are you passionate about travel and delivering exceptional customer service? Emirates is looking for talented individuals to join our team and help us provide world-class service while selling Emirates airline tickets and services.
 
 
 In this role, you will be responsible for ensuring the highest standards of service by offering detailed information on Emirates fares, issuing tickets, and actively seeking out sales opportunities. By building rapport with customers, you'll identify their needs and promote additional services such as Skywards membership, Dubai stopovers, hotel bookings, and upgraded fares, all aimed at enhancing Emirates' revenue. You&rsquo;ll also guide customers on important travel requirements, including passport, visa, and health checks, while ensuring that airline regulations are strictly adhered to.
 
 
 Additionally, you&rsquo;ll maintain a thorough understanding of the latest Emirates Group news and updates, ensuring that you&rsquo;re always providing customers with the most accurate and professional information. Your contributions will play a key role in maintaining high service quality levels and meeting both individual and company sales targets.
 
 
 Qualification
 
 
 If you&rsquo;re educated to at least GCSE or O Level standard (or equivalent) and have 2+ years of experience in a contact centre or reservations role within the airline or travel industry &mdash; or hold a Diploma/Degree in Travel and Tourism &mdash; we&rsquo;d love to hear from you!
 
 
 You&rsquo;ll need strong PC skills, including proficiency in Microsoft Word, Excel, and Email. Fluency in additional languages beyond English will be a great advantage, as we proudly serve a diverse, global customer base.
 
 
 At Emirates, you&rsquo;ll be part of a dynamic team that values excellence, innovation, and genuine care for every customer. Take your career to new heights with a brand known for world-class service and global connections.
 
 
 Salary &amp; benefits
 
 
 We offer a competitive salary package complemented by outstanding travel benefits and exclusive staff discounts.
 
 
 Enjoy comprehensive health coverage, professional growth opportunities, and the chance to explore the world with Emirates.
</div>

CUSTOMER SALES & SERVICE AGENT - KARACHI

TruckItIn

About the roleWe are looking for a dynamic and motivated Customer Sales Executive to support our sales team in identifying potential clients and promoting our software products.What You&rsquo;ll Do:<ul><li>Identify and contact potential clients through calls, messages, and online platforms.</li><li>Introduce company products and explain their features and benefits.</li><li>Schedule meetings or demos with interested clients.</li><li>Maintain and update sales records and client information.</li><li>Support in preparing basic sales reports and follow-ups.</li><li>Collect client feedback and share it with the team to improve processes.</li></ul>What We&rsquo;re Looking For:<ul><li>Someone with a Bachelor's degree in Marketing, Computer Science, or a related field.</li><li>Prior experience in software sales/B2B Technology is preferred.</li><li>Strong communication, interpersonal, and negotiation skills.</li><li>Confident in delivering IT solution presentations to clients.</li></ul>How We&rsquo;ll Support You:We are committed to supporting you by providing ample opportunities and competitive compensation for your professional development and career advancement. Our dynamic and inclusive work environment fosters collaboration, innovation, and mutual respect. Join us in this exciting journey as we change gears and disrupt the logistics landscape in Asia.Job Type: Full-timeApplication Question(s):<ul><li>Do you have any prior experience in b2b technology/software sales?</li><li>What is your current salary?</li></ul>Work Location: In person

Customer Sales Executive

EFU Life Assurance - Karachi Cantt Branch

<div>
 🌿 EFU Health Card &ndash; We&rsquo;re Hiring! 🌿
 
 Are you passionate about sales and looking to build a rewarding career in the insurance industry?
 
 Join EFU Life Assurance as a Sales Consultant and be part of a dynamic team dedicated to providing health and financial protection to families across Pakistan.
 
 
 Position: Sales Consultant/Financial Advisor
 
 Department: EFU Health Card Division
 
 Location: Karachi
 
 Employment Type: Full-Time
 
 
 What We Offer:
 
 ✅ Attractive income (along with attractive commission)
 
 ✅ Monthly and yearly performance bonuses
 
 ✅ Career growth and promotions
 
 ✅ Professional training and certification
 
 ✅ A supportive and goal-driven work environment
 
 
 Requirements:
 
 
 Minimum Intermediate / Bachelor&rsquo;s degree
 
 
 Strong communication and interpersonal skills
 
 
 Passion for sales and customer service
 
 
 Self-motivated and target-oriented
 
 
 Join the EFU family and take the first step toward financial freedom and professional success!
 
 
 📞 Contact: 03091026118 (share your resume through WhatsApp)
 
 📍 EFU Life Assurance Ltd.
</div>

Financial Advisor

HRSG

Key Performance Indicators:Meet Client&rsquo;s KPIs &ndash; 100%Accurate and timely processing of Orders to ensure no transaction is left open in exceed &ndash; 100%Accuracy and competency on WMS exceed &ndash; 100%Accurate and timely completion of all records with updated files &ndash; 100%Adherence to HSE guidelines &ndash; 100%Responsibilities:Receive and record all ASN and shipments Orders through WMSEnsure all documents are filed on completion of shiftUpdate CS TrackerAllocate customer orders in WMS as per requirementIssue gate pass to the driversAllotting docks to the containersGenerate pick list/pack listEnsure completion of manual collection data sheet before it is filedEffective coordination with Operation Team to ensure timely disposal of client&rsquo;s orderCorrespondence to clients regarding updated status of their shipments/orders under process as well as responding to related queries.Provide accurate and timely shipment information to Key Accounts Manager for further processing of invoicesObserve HSE Policies / ProcedureCooperate with management, ensuring participation in proper training to understand company&rsquo;s QHSSE policies and showing adherence to these policies.Timely reporting all injuries, strains or illnesses as a result of Job to all concernedAny other task assigned by supervisorInform Line Manager in prior before taking leaveJob Types: Full-time, Contract Contract length: 12 monthsPay: Rs70,000.00 - Rs75,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Location:<ul><li>Port Qasim (Required)</li></ul>Work Location: In person

Customer Sales Representative

Climax Software Solutions

Join Our Growing Team at Office Automation Services! Position: Sales Executive &ndash; ERP Solutions Location: On-Site | Shift: Mid-Day Experience Required: 2&ndash;3 Years in ERP SalesAbout UsAt Office Automation Services, we help businesses thrive by delivering smart, scalable ERP solutions designed to boost efficiency and fuel growth. As a fast-growing tech company, we&rsquo;re on the lookout for a driven and dynamic Sales Executive to join our expanding team and take our ERP solutions to new heights&mdash;locally and globally.What You&rsquo;ll Be Doing<ul><li>Identify and close new business opportunities for our ERP products.</li><li>Deliver engaging product demos and client presentations.</li><li>Build strong, long-term relationships and act as a trusted ERP advisor.</li><li>Understand client challenges and offer tailored solution recommendations.</li><li>Collaborate with our marketing and product development teams.</li><li>Keep detailed records of your pipeline and submit weekly performance reports.</li></ul>What We&rsquo;re Looking For<ul><li>Bachelor&rsquo;s degree in Business, Marketing, IT, or a related field.</li><li>2&ndash;3 years of direct experience in ERP software sales.</li><li>Strong communication, negotiation, and presentation skills.</li><li>Proactive, self-starter with a results-driven mindset.</li><li>Comfortable working independently and within a hybrid team setup.</li><li>Experience with international clients? That&rsquo;s a big plus!</li></ul>Why Work With Us?<ul><li>Work with a diverse portfolio of local and global clients.</li><li>Competitive, performance-based incentives.</li><li>A collaborative, inclusive, and forward-thinking team culture.</li><li>Real career growth in a company that values innovation and initiative.</li></ul>Ready to Elevate Your Sales Career?Apply today and become a key part of the Office Automation Services success story. Help us shape the future of ERP&mdash;one solution at a time.Job Type: Full-timePay: Rs60,000.00 - Rs95,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Work Location: In person

Sales Executive – ERP Solutions

Explore 1211+ Customer sales advisor in Karachi this November. Find roles across top companies and apply now to boost your career.