customer service representative Jobs in Cairo

customer service representative

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customer sales specialist

Shift Twice LLC

<div>
 🚀
 
 We&rsquo;re hiring &mdash; Sales Specialist | Cairo (Hybrid)
 
 
 Shift Twice is expanding! We&rsquo;re looking for a
 
 Sales Specialist
 
 to join our team and drive growth for our
 
 IT &amp; ERP solutions
 
 in the Egyptian market.
 
 
 If you&rsquo;re passionate about
 
 technology sales
 
 , have strong
 
 B2B experience
 
 , and love closing deals &mdash; this role is for you!
 
 
 What You&rsquo;ll Do:
 
 <ul>
 <li>
 Identify, approach, and manage potential B2B clients.
 </li>
 <li>
 Present and promote our
 
 IT &amp; ERP services
 
 to decision-makers.
 </li>
 <li>
 Handle the
 
 full sales cycle
 
 &mdash; from prospecting and demos to negotiation and closing.
 </li>
 <li>
 Maintain excellent client relationships and achieve monthly targets.
 </li>
 <li>
 Collaborate with internal teams to ensure customer satisfaction.
 </li>
 </ul>
 
 What You&rsquo;ll Need:
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Marketing, or related field.
 </li>
 <li>
 2&ndash;4 years of proven experience in
 
 B2B or IT solution sales
 
 .
 </li>
 <li>
 Excellent communication, negotiation, and presentation skills.
 </li>
 <li>
 Target-driven, proactive, and self-motivated.
 </li>
 <li>
 Familiarity with ERP, SaaS, or technology services is a plus.
 </li>
 </ul>
 
 Work Conditions:
 
 
 📍 Full-time | Hybrid &mdash; Cairo, Egypt
 
 
 Join a team that&rsquo;s reshaping how businesses use
 
 IT &amp; ERP technology
 
 to grow.
 
 
 
 
 <ul>
 <li>
 
 #Sales #Hiring #ERP #ITSolutions #BusinessDevelopment #B2B #AccountManagement #SaaS #CairoJobs #EgyptJobs #HybridWork #ShiftTwice
 
 </li>
 </ul>
</div>

Sales Specialist

PepsiCo

<div>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Review and understand sales development objectives
 </li>
 <li>
 Review routing schedule, .including any off-schedule visit
 </li>
 <li>
 Review previous delivery performances for scheduled customer (volumes sold, % returns, order fill rates,..)
 </li>
 <li>
 Review distribution center (DC) stock availability of top SKUs, innovation guidelines for new products and on-going promotions campaigns
 </li>
 <li>
 Review point of sales stock levels and out of stock in order to define a suggestion
 </li>
 <li>
 Present suggested order to the customer, discuss objectives and adjust order accordingly
 </li>
 <li>
 Obtain bestselling position in the account
 </li>
 <li>
 Capture competitor presence and store execution when requested
 </li>
 <li>
 Ensure pricing guidelines are fully executed
 </li>
 <li>
 Ensure orders are properly transferred
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Required Skills:
 
 
 
 <ul>
 <li>
 Ability to deal with diverse backgrounds.
 </li>
 <li>
 Good Analytic thinking skills to be able to identify opportunities.
 </li>
 <li>
 Good communication skills.
 </li>
 <li>
 Strong leadership skills
 </li>
 <li>
 Excellent English level
 
 
 </li>
 </ul>
 
 Knowledge:
 
 
 
 <ul>
 <li>
 University Graduate
 </li>
 <li>
 Basic English and intermediate local language proficiency
 </li>
 <li>
 1 years sales experience with a FMCG company is preferable
 </li>
 <li>
 Computer literacy is a plus (MS Office)
 </li>
 <li>
 Driving license ( as per local regulations in the location)
 </li>
 </ul>
</div>

Sales CSR - Preseller

The Address Investments

<div>
 
 The Address Investments is a leading real estate company in Egypt and the Middle East, renowned for turning real estate dreams and investments into rewarding realities. We offer a variety of developments tailored to suit clients' budgets, ensuring the best deals. Our team of experts and consultants provide a high standard of service, making us a trend-setting pioneer in the real estate field. Based in Cairo, we take pride in our pro-active team, their healthy atmosphere, and strategic approach that set us apart from others in the industry.
 
 
 
 Role Description
 
 
 
 
 
 
 This is a full-time, on-site role for a Salesperson located in Cairo. The Sales Consultant will be responsible for presenting various real estate projects to clients, understanding their needs, and providing tailored options. Day-to-day tasks include meeting with clients, providing excellent customer service, consulting clients on the best property options, and maintaining client relationships to ensure customer satisfaction. The role involves active collaboration with the sales team to achieve sales targets and contribute to the company's growth.
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Sales Consulting and Consulting skills
 </li>
 <li>
 Customer Satisfaction and Customer Service experience
 </li>
 <li>
 Strong Communication skills
 </li>
 <li>
 Ability to understand and address client needs effectively
 </li>
 <li>
 Proven track record in sales or real estate is a plus
 </li>
 <li>
 Bachelor's degree in Business Administration, Marketing, or related field
 </li>
 <li>
 Excellent interpersonal and negotiation skills
 </li>
 <li>
 Fluent in English and Arabic languages
 </li>
 </ul>
 
 
</div>

Fresh Sales Specialist (Zero Experience-Fresh Graduates)

Associated Alliance

<div>
 
 
 Company Description
 
 
 
 Associated Alliance is an independent direct insurance and reinsurance brokerage firm, as well as a risk management consultancy firm. Operating in Bahrain, Egypt, Jordan, KSA, Kuwait, Lebanon, Oman, Qatar, and UAE, Associated Alliance offers expert solutions in the insurance and reinsurance sectors. By leveraging extensive market experience, we are dedicated to helping our clients navigate complex risk management landscapes.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Identify and target prospects through diverse sales channels.
 </li>
 <li>
 Generating sales leads with new clients.
 </li>
 <li>
 Build and maintain business relationships with prospective clients.
 </li>
 <li>
 Prepare and deliver engaging proposals and presentations.
 </li>
 <li>
 Execute high-volume outbound activity: cold calls, personalized emails, client visits.
 </li>
 <li>
 Understand customer needs and offer solutions and support to build and maintain relationships with them.
 </li>
 <li>
 Working towards achieving the sales target.
 </li>
 <li>
 Collaborate within teams to achieve better results.
 </li>
 <li>
 Take feedback from customers and share it with support teams.
 </li>
 <li>
 Sales reporting and reviewing performance.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Sales, Marketing, Business Management, Business Administration, or related field.
 </li>
 <li>
 Proven experience in sales, business development, and account management.
 </li>
 <li>
 2-3 of experience in Insurance or brokerage companies.
 </li>
 <li>
 Strong natural negotiation, customer service, and interpersonal skills.
 </li>
 <li>
 Excellent verbal and written communication, and presentation abilities.
 </li>
 <li>
 Ability to work independently and as part of a team.
 </li>
 <li>
 Responsible and ethical.
 </li>
 </ul>
</div>

Corporate Sales Specialist

Halan - حالا

<div>
 
 
 Job purpose
 
 
 
 The role is responsible for activating new users through our activation points and raising awareness about the company&rsquo;s products and services. The ideal candidate is enthusiastic, results-driven, and enjoys interacting with customers.
 
 
 
 
 
 
 Role and Responsibilities
 
 
 
 -Represent the company professionally at activation points and promotional locations.
 
 
 -Achieve daily and weekly activation targets while maintaining high-quality service.
 
 
 -Activate user accounts quickly and accurately.
 
 
 -Promote and explain the company&rsquo;s products to potential users.
 
 
 -Support customer requests and make basic adjustments when needed.
 
 
 
 Qualifications and Education Requirements
 
 
 
 -Bachelor&rsquo;s degree in any relevant field.
 
 
 -0&ndash;1 year of experience in sales.
 
 
 -Strong drive for achieving results
 
 
 -Excellent communication and negotiation skills.
 
 
 -Flexibility to work night shifts, weekends, and public holidays when required.
 
 
 -Previous customer service experience is a plus.
 
 
 
 
 
 
</div>

Direct Sales Specialist - Cairo

Talent 360 ME

<div>
 
 Job Title:
 
 
 Customer Service Specialist
 
 
 
 
 Job Summary:
 
 
 
 Gebnalak.com is looking for a passionate and dedicated Arabic Customer Service Specialist to join our team. The ideal candidate is detail-oriented, solution-driven, and thrives on delivering excellent service. If you enjoy communicating with people, solving problems, and making an impact, we&rsquo;d love to hear from you!
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Professionally handle customer inquiries and complaints via phone and social media.
 </li>
 <li>
 Respond to comments, messages, and reviews on social media platforms.
 </li>
 <li>
 Process and resolve customer complaints related to product sales in a timely and efficient manner.
 </li>
 <li>
 Follow up on complex customer cases when needed to ensure complete resolution.
 </li>
 <li>
 Accurately record and update customer interactions, feedback, and actions taken in the CRM system.
 </li>
 <li>
 Track and follow up on customer orders, ensuring timely and accurate delivery.
 </li>
 <li>
 Ensure a smooth and satisfying customer journey from start to finish.
 </li>
 <li>
 Maintain punctuality and respect work schedules and deadlines.
 </li>
 <li>
 Demonstrate tact, patience, and professionalism when handling sensitive or challenging situations.
 
 
 
 </li>
 </ul>
 
 Required Values and Skills:
 
 
 
 <ul>
 <li>
 Strong sense of leadership and responsibility
 </li>
 <li>
 Willingness to learn and grow
 </li>
 <li>
 High level of dedication and commitment to work
 </li>
 <li>
 Exceptional attention to detail
 </li>
 <li>
 Passion for challenges and achieving results
 </li>
 <li>
 Excellent communication and problem-solving skills
 </li>
 <li>
 Ability to remain calm and professional under pressure
 
 
 
 </li>
 </ul>
 
 Location:
 
 Maadi, Cairo
 
 
 
 Working Hours:
 
 9:00 AM to 5:00 PM
</div>

Customer Service Agent [Arabic]

Egypt Education Platform

<div>
 Egypt Education Platform is seeking a highly organized and motivated
 
 Operations Specialist
 
 to join our dynamic team. The Operations Specialist will play a key role in supporting the Operations team.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Support the development, implementation, and continuous improvement of operational systems, processes, and best practices
 </li>
 <li>
 Coordinate and monitor daily operational activities to ensure accuracy, efficiency, and compliance with company policies
 </li>
 <li>
 Collaborate with departments (e.g., Sales, Finance, Logistics, Customer Service) to ensure seamless workflow and issue resolution
 </li>
 <li>
 Assist in planning and execution of projects, including scheduling, resource coordination, and reporting
 </li>
 <li>
 Handle vendor relationships and procurement processes where applicable
 </li>
 <li>
 Ensure compliance with internal and external policies, regulations, and standards
 </li>
 <li>
 Troubleshoot operational problems and escalate issues as needed
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in business administration, Operations Management, or a related field
 </li>
 <li>
 2+ years of experience in an operations, project coordination, or administrative role
 </li>
 <li>
 Strong analytical and problem-solving skills
 </li>
 <li>
 Excellent organizational and time-management abilities
 </li>
 <li>
 Proficient in Microsoft Office Excel
 </li>
 <li>
 Strong communication and interpersonal skills
 
 
 </li>
 </ul>
 To apply, please submit your CV along with a cover letter that highlights your relevant experience and skills.
 
 
 
 Safeguarding Statement:
 
 The safety and welfare of our employees and students are our highest priority, and all appointments are subject to thorough background checks and reference verifications.
</div>

Operations Specialist

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