customer service specialist Jobs in Cairo

customer service specialist

customer service representative Jobs in Cairo

customer service representative

sales support specialist

telesales representative

assistant sales manager

customer sales specialist

51Talk

<div>
 
 
 EA (Telesales Representative)
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Contact existing customers to promote course renewal options and drive conversion.
 </li>
 <li>
 Follow up with customers to understand their learning needs and offer suitable renewal solutions.
 </li>
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 Monitor students&rsquo; progress and use performance data to support renewal decisions.
 </li>
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 Handle customer inquiries and ensure a smooth, satisfying renewal experience.
 </li>
 </ul>
 
 
 Requirements:
 
 
 <ul>
 <li>
 Minimum 1 year of experience in sales or a related field.
 </li>
 <li>
 Strong communication and persuasion skills.
 </li>
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 Target-driven and comfortable working in a performance-based environment.
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 Motivated to achieve and exceed sales targets with a commission-focused mindset.
 </li>
 </ul>
 
 
 
 
 🕒
 
 Working Hours:
 
 
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 Sunday &ndash; Thursday: 12:00 PM &ndash; 9:00 PM
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 </ul>
 
 (Breaks: 2:45 &ndash; 3:00 PM | 5:00 &ndash; 6:00 PM)
 
 
 
 
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 Saturday: 12:00 PM &ndash; 4:00 PM
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 </ul>
 
 (Break: 12:45 &ndash; 1:00 PM)
 
 
 
 
 
 📍
 
 Location:
 
 
 
 El Basatin, Cairo
 
 
 https://maps.app.goo.gl/LxtshtnHpt9oJaF78
 
 
 
 
 
 💼
 
 What We Offer:
 
 
 <ul>
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 Basic Salary +
 
 Unlimited Commission
 
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 Paid Training
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 Social Insurance
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 Medical Insurance
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 </ul>
</div>

Customer Service Sales Specialist

The Address Investments

<div>
 
 
 Company Description
 
 
 
 'The Address Investments' is a leading real estate company in Egypt, focused on providing clients with their dream homes through a variety of developments tailored to suit their budget. With a strong emphasis on customer satisfaction and a proactive team, we strive to set industry standards and position ourselves as pioneers in the real estate field. Our unique approach and strong relationships with developers allow us to offer homes within hundreds of projects in Egypt.
 
 
 
 
 
 
 Role Description
 
 
 
 This is a full-time on-site Sales Specialist role located in New Cairo at 'The Address Investments'. The Sales Specialist will be responsible for daily tasks related to communication, customer service, sales, training, and sales management.
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
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 Communication and Customer Service skills
 </li>
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 Sales and Sales Management abilities
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 Training experience or relevant coursework
 </li>
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 Strong interpersonal skills
 </li>
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 Experience in the real estate industry is a plus
 </li>
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 Bachelor's degree in Business, Marketing, or related field
 </li>
 </ul>
 
 
</div>

Sales Specialist  - Fresh Graduate

PepsiCo

<div>
 
 Responsibilities
 
 
 
 <ul>
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 Review and understand sales development objectives
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 Review routing schedule, .including any off-schedule visit
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 Review previous delivery performances for scheduled customer (volumes sold, % returns, order fill rates,..)
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 Review distribution center (DC) stock availability of top SKUs, innovation guidelines for new products and on-going promotions campaigns
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 Review point of sales stock levels and out of stock in order to define a suggestion
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 Present suggested order to the customer, discuss objectives and adjust order accordingly
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 Obtain bestselling position in the account
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 Capture competitor presence and store execution when requested
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 Ensure pricing guidelines are fully executed
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 Ensure orders are properly transferred
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Required Skills:
 
 
 
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 Ability to deal with diverse backgrounds.
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 Good Analytic thinking skills to be able to identify opportunities.
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 Good communication skills.
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 Strong leadership skills
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 Excellent English level
 
 
 </li>
 </ul>
 
 Knowledge:
 
 
 
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 University Graduate
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 Basic English and intermediate local language proficiency
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 1 years sales experience with a FMCG company is preferable
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 Computer literacy is a plus (MS Office)
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 Driving license ( as per local regulations in the location)
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 </ul>
</div>

Sales CSR - Preseller

The Address Holding

<div>
 
 The Address Investments is a leading real estate company in Egypt and the Middle East, renowned for turning real estate dreams and investments into rewarding realities. We offer a variety of developments tailored to suit clients' budgets, ensuring the best deals. Our team of experts and consultants provide a high standard of service, making us a trend-setting pioneer in the real estate field. Based in Cairo, we take pride in our pro-active team, their healthy atmosphere, and strategic approach that set us apart from others in the industry.
 
 
 
 Role Description
 
 
 
 
 
 
 This is a full-time, on-site role for a Salesperson located in Cairo. The Sales Consultant will be responsible for presenting various real estate projects to clients, understanding their needs, and providing tailored options. Day-to-day tasks include meeting with clients, providing excellent customer service, consulting clients on the best property options, and maintaining client relationships to ensure customer satisfaction. The role involves active collaboration with the sales team to achieve sales targets and contribute to the company's growth.
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Sales Consulting and Consulting skills
 </li>
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 Customer Satisfaction and Customer Service experience
 </li>
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 Strong Communication skills
 </li>
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 Ability to understand and address client needs effectively
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 Proven track record in sales or real estate is a plus
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 Bachelor's degree in Business Administration, Marketing, or related field
 </li>
 <li>
 Excellent interpersonal and negotiation skills
 </li>
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 Fluent in English and Arabic languages
 </li>
 </ul>
</div>

Fresh Sales Specialist (Zero Experience)

Sales Broker - Fresh Graduate

Aujan Coca-Cola Beverages Company (ACCBC)

<div>
 
 
 Job Title:
 
 eCommerce Specialist
 
 
 
 Reports To:
 
 MT Manager
 
 
 
 Business Unit:
 
 Commercial
 
 
 
 Function:
 
 Sales
 
 
 
 Grade: L05
 
 
 
 
 Location:
 
 EGYPT
 
 
 
 
 
 
 Operating Context
 
 
 
 The eCommerce Specialist &ndash; Egypt operates within the NEA Business Unit structure, reporting directly to the MT Manager - Egypt. The role supports the digital acceleration agenda of the Egypt market, ensuring profitable growth across eCommerce and omni-channel platforms.
 
 
 Egypt represents a fast-evolving digital retail landscape characterized by:
 
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 Rapid growth of online retail channels
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 Increasing competition for digital shelf visibility
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 Strong price sensitivity and promotional intensity
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 Growing importance of digital marketing and data analytics
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 The role requires strong commercial discipline, analytical capability, and hands-on digital execution within an FMCG environment.
 
 
 
 
 
 
 Purpose of the Job
 
 
 
 The eCommerce Specialist is responsible for driving revenue growth, optimizing digital presence, and managing end-to-end performance of key eCommerce accounts in Egypt. The role ensures profitable growth, enhanced online customer experience, strong digital execution, and effective cross-functional collaboration aligned with commercial and governance standards.
 
 
 
 
 
 
 Key Roles and Responsibilities
 
 
 
 
 Business &amp; Revenue Growth
 
 
 <ul>
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 Drive revenue growth across all assigned eCommerce accounts in Egypt.
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 Support the development and execution of digital sales strategy in line with AOP.
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 Manage account-level P&amp;L, forecasting, and profitability.
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 Monitor performance versus targets and implement corrective actions where needed.
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 </ul>
 
 
 Account &amp; Portal Management
 
 
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 Manage end-to-end relationship with assigned online retail partners.
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 Oversee portal operations including product listings, pricing, content accuracy, and promotional activations.
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 Ensure timely execution of trade plans and digital campaigns.
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 Optimize assortment, availability, and digital shelf positioning.
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 </ul>
 
 
 Digital Marketing &amp; Optimization
 
 
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 Lead SEO initiatives to enhance product discoverability and conversion.
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 Support digital marketing campaigns to drive traffic and sales.
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 Monitor campaign performance and optimize ROI.
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 Collaborate on CRM, social media, and online brand activation initiatives.
 </li>
 </ul>
 
 
 Customer Experience &amp; Complaint Handling
 
 
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 Ensure optimized product content, images, and descriptions.
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 Act as primary owner of eCommerce-related complaints across all digital channels.
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 Investigate customer dissatisfaction cases and implement corrective actions.
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 Ensure high standards of customer satisfaction and timely issue resolution.
 </li>
 </ul>
 
 
 Analytics &amp; Reporting
 
 
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 Analyze sales trends, promotional effectiveness, and customer behavior.
 </li>
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 Build and maintain dashboards for daily operations and performance tracking.
 </li>
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 Provide actionable insights and performance reports to management.
 </li>
 </ul>
 
 
 Cross-Functional Collaboration
 
 
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 Work closely with Sales, Marketing, Supply Chain, and Customer Service teams.
 </li>
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 Support development of omni-channel and digital growth initiatives.
 </li>
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 Coordinate product launches and promotional rollouts in digital channels.
 </li>
 </ul>
 
 
 
 
 
 Key Performance Indicators (KPIs)
 
 
 
 Revenue growth versus target in Egypt
 
 
 Achievement of sales forecast and profitability targets
 
 
 Digital marketing ROI and campaign effectiveness
 
 
 Improvement in conversion rate and traffic growth
 
 
 Accuracy of forecasting and reporting
 
 
 Digital shelf compliance and product availability
 
 
 Complaint resolution time and customer satisfaction
 
 
 Contribution to omni-channel growth strategy
 
 
 
 
 
 
 Travel Requirements
 
 
 
 Minimal travel within Egypt (as required).
 
 
 
 
 
 
 
 
 
 Requirements
 
 
 
 
 Experience
 
 
 
 2&ndash;5 years of experience in eCommerce or digital sales roles.
 
 
 Experience within FMCG / Beverage industry preferred.
 
 
 Experience managing online retail accounts and digital marketing initiatives.
 
 
 
 
 
 
 Knowledge
 
 
 
 Strong understanding of eCommerce operations and portal management.
 
 
 Knowledge of SEO, digital marketing, CRM, and performance analytics tools.
 
 
 Understanding of pricing, trade investment, and promotional planning.
 
 
 Fluent in English; Arabic preferred.
 
 
 
 
 
 
 Qualifications
 
 
 
 Bachelor&rsquo;s Degree in Sales, Marketing, Business Administration, or related field
 
 
 OR equivalent professional experience.
 
 
 
 
 
 
 Accountability Indicators
 
 
 
 Achievement of digital revenue and profitability targets
 
 
 Effective management of trade investments and marketing budgets
 
 
 Accurate forecasting and performance reporting
 
 
 Optimized digital presence and product visibility
 
 
 High customer satisfaction standards
 
 
 Compliance with commercial and governance policies
 
 
 
</div>

Ecommerce Specialist

Explore 477+ Customer sales specialist in Cairo this March. Find roles across top companies and apply now to boost your career.

477 customer sales specialist jobs In Cairo

Customer Service Sales Specialist

Sales Specialist - Fresh Graduate

Sales CSR - Preseller

Fresh Sales Specialist (Zero Experience)

Fresh Sales Specialist (Zero Experience)

Sales Broker - Fresh Graduate

Ecommerce Specialist