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TaskUs

<div>
 
 Job Description
 
 
 
 
 
 About TaskUs:
 
 
 TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
 
 
 The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.
 
 
 It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.
 
 
 
 
 What We Offer:
 
 
 At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.
 
 
 So what does an
 
 Operations Manager
 
 really do?
 
 
 Think of yourself as a leader and the master of your department, so not just anyone is qualified for this role!
 
 
 Here at TaskUs we make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Come on now, we need your full attention because it's time to imagine what it's like being an Operations Manager.
 
 
 Imagine yourself going to work with one thing on your mind: client satisfaction. As you tackle your new tasks for the day, you know that it will all lead to one thing that your department believes in: to provide the best possible customer experience to your clients.
 
 
 As you look at your tasks for the day, you know that as an Operations Manager , you need to constantly touch base with your Team Leaders. This includes not just your employees but also reviewing the data of their KPIs (AHT, CSAT, Service Levels). You must also coordinate with other departments because TaskUs as a whole is dependent on operations -- it is the heart of the business. You need to be able to solve problems especially with the struggle of moving one person from one campaign to another.
 
 
 As Operations Manager, you are also responsible for making sure that KPIs are being met consistently. You need to come up with ways in which to effectively make each employee reach their best potential. With this, you must also be creative because you need to devise effective plans on how to make each employee reach their target. As a leader, you must also gain the trust and respect of your employees because let's face it -- how can you lead when people don't believe you? You need to be able to reach out to them, drop by their workstations, have short chit-chats, and make them feel important. You need to be able to identify their strengths and weaknesses, take advantage of them and assign them tasks that will help them work on their weaknesses and showcase their talents. This way, you are able to manage relationships better and develop people at the same time.
 
 
 Do you have what it takes to become an Operations Manager?
 
 
 
 Requirements
 
 
 
 <ul>
 <li>
 Someone who already has the skills to even call themselves a Manager! In other words, someone who has at least three years of related working experience, preferably someone who already knows how the system works -- specializing in a customer experience operations and management.
 </li>
 <li>
 Someone who's responsible and has a good track record of meeting and delivering targets. Someone who can articulate him/herself well enough with others, like teammates and clients. We need someone who can multitask and work in a fast-paced environment . Someone who can lead and is great in analyzing situations and data .
 </li>
 <li>
 Fluent in English
 </li>
 <li>
 Good to have but not required: fluent in Spanish
 
 
 </li>
 </ul>
 
 
 How We Partner To Protect You:
 
 
 TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
 
 
 
 
 DEI:
 
 
 In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.
 
 
 We invite you to explore all TaskUs career opportunities and apply through the provided URL
 
 https://www.taskus.com/careers/ .
 
 
 
 TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community.
 
 
 Req Id: R_2503_4164
 
 
 Posted At: Thu Mar 20 2025 00:00:00 GMT+0000 (Coordinated Universal Time)
</div>

Operations Manager

Neiro for hiring

We&rsquo;re Hiring | Customer Service Representative &ndash; English TrackLocation: On-site &ndash; Sheikh Zayed, CairoShift: Night Shift (7 PM &ndash; 4 AM)Job Requirements:<ul><li>B2+ / C1 English proficiency</li><li>Clear and professional communication skills</li><li>Strong listening and problem-solving abilities</li><li>Basic computer and CRM knowledge</li><li>Previous customer service experience is a plus</li><li>Fresh graduates are welcome to apply</li></ul>Key Responsibilities:<ul><li>Handle inbound and outbound calls with US-based clients</li><li>Provide updates regarding debt relief accounts</li><li>Resolve client inquiries and escalate complex concerns when needed</li><li>Maintain accurate CRM records and documentation</li><li>Meet daily call handling and quality targets</li></ul>Compensation &amp; Benefits:<ul><li>Net Salary: 18,000 EGP</li><li>$100 KPI Bonus</li><li>2,000 EGP Transportation Allowance</li><li>Paid Training</li></ul>Performance BonusesWork Environment: Full-time on-site roleProfessional and growth-oriented environmentPay: E&pound;18,000.00 per monthAbility to commute/relocate:<ul><li>6th of October City: Reliably commute or planning to relocate before starting work (Required)</li></ul>License/Certification:<ul><li>C1 English level (Required)</li></ul>Work Location: In person

Customer service representative

Agoda

<div>
 
 About Agoda
 
 
 
 At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
 
 
 Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
 
 
 No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you&rsquo;re ready to begin your best journey and help build travel for the world, join us.
 
 
 We are looking for a hands on Senior Security Engineer to secure our cloud and platform environments. This role works closely with engineering teams and focuses on building, reviewing, and operating security controls using Infrastructure as Code, Kubernetes, and custom security services written in Go and TypeScript.
 
 
 
 Key Responsibilities:
 
 
 
 Secure Cloud Deployment:
 
 
 <ul>
 <li>
 Design, implement, and manage secure cloud deployments across AWS and GCP environments using Terraform.
 </li>
 <li>
 Kubernetes &amp; GitOps Security: Deploy and manage both internal and third‑party security products within the Kubernetes ecosystem.
 </li>
 <li>
 Work with GitOps workflows using tools like Argo CD and Flux, and Helm charts.
 </li>
 <li>
 Security Automation &amp; Tooling: Design and build security tooling and services using Go and TypeScript.
 </li>
 <li>
 Misconfiguration Management: Proactively identify, analyze, and remediate cloud misconfigurations.
 </li>
 <li>
 Cloud Architecture Guidance: Provide guidance to Engineering teams on secure architecture.
 </li>
 <li>
 Threat Detection &amp; Response: Build and optimize cloud-native detection rules and alerting pipelines to monitor for suspicious activities within the cloud and container workloads.
 
 
 </li>
 </ul>
 
 Required Skills &amp; Experience:
 
 
 
 <ul>
 <li>
 8+ years of experience in security engineering, cloud security, or platform engineering roles.
 </li>
 <li>
 Hands-on experience securing production workloads in AWS and GCP.
 </li>
 <li>
 Strong experience designing and securing Infrastructure as Code using Terraform.
 </li>
 <li>
 Deep understanding of Kubernetes security, including troubleshooting Helm deployments and GitOps-based workflows.
 </li>
 <li>
 Strong programming skills in Go and TypeScript, with Python used for automation where appropriate.
 </li>
 <li>
 Experience embedding security controls into CI/CD pipelines.
 </li>
 <li>
 Certifications (Required) Certified Kubernetes Administrator (CKA) Certified Kubernetes Security Specialist (CKS) Certifications (Preferred) AWS Certified Security
 </li>
 <li>
 Specialty Google Professional Cloud Security Engineer HashiCorp Certified: Terraform Associate
 </li>
 <li>
 Nice-to-Have Experience with Policy-as-Code frameworks such as Open Policy Agent (OPA).
 </li>
 <li>
 Experience securing service mesh environments (Istio). Background in software engineering or platform engineering before moving into security.
 
 
 </li>
 </ul>
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 Please review our Hiring Process Guidelines before your interview &mdash; click here to learn how interviewing at Agoda works.
 
 
 
 Discover More About Working At Agoda
 
 
 
 <ul>
 <li>
 Agoda Careers https://careersatagoda.com
 </li>
 <li>
 Facebook https://www.facebook.com/agodacareers/
 </li>
 <li>
 LinkedIn https://www.linkedin.com/company/agoda
 </li>
 <li>
 YouTube https://www.youtube.com/agodalife
 
 
 </li>
 </ul>
 
 Equal Opportunity Employer
 
 
 
 At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person&rsquo;s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
 
 
 We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
 
 
 
 Disclaimer
 
 
 
 We do not accept any terms or conditions, nor do we recognize any agency&rsquo;s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
 
 
</div>

Security Engineer (Bangkok Based, Relocation Support)

Intelcia

Job Opportunity: Customer Service Specialist (Portuguese Speakers).We are currently recruiting fluent Portuguese speakers to join our international team.We have recently updated our compensation package to attract top talent. Compensation Package:Base Salary: 25,000 EGP Net per month.Performance Bonus: Up to 160 EUR monthly based on KPIs.Key Responsibilities:Provide high-quality customer support via chat.Handle inquiries efficiently while maintaining professional service standards.Requirements:Native or advanced fluency in Portuguese (B2/C1).Strong communication, problem-solving, and time-management skills.Ability to work effectively under pressure and meet team targets.How to Apply: Please send your updated CV to +201505361197 with the subject line &quot;Portuguese Application&quot; or reach out directly via private message.Job Type: Full-timePay: Up to E&pound;35,000.00 per monthWork Location: In person

Portuguese Customer service representative

2P Perfect Presentation

<div>
 
 
 Role and Responsibilities:
 
 
 
 &bull; Implement, configure, operate and troubleshoot various Network Security solutions including NGFW, Dedicated IPS, SD-WAN, MDM, Secure Mail Gateways, Endpoint Management, Application Delivery Controllers, SWG (Web Proxy Solutions) and Global Traffic Managers
 
 
 &bull;Deploy and manage Web Application Firewall (WAF) solutions to protect web applications from security threats and vulnerabilities.
 
 
 &bull;Implement and support DNS Security solutions to safeguard DNS infrastructure and prevent malicious activity. &bull; Analyze and troubleshoot technical issues for clients, customers, and internal teams. &bull; Demonstrate strong understanding of core networking concepts including TCP/IP, SSL/TLS, VLANs, routing, switching, NAT, DNS, and DHCP.
 
 
 &bull; Demonstrate clear in depth understanding in security technologies including SSL/TLS encryption, IPsec, HTTPS, SSH, PKI, firewall policies, IDS/IPS, WAF, endpoint security, anti-malware, threat detection, and network defense mechanisms. &bull; Understand customer technical requirements, business objectives, and security strategy. &bull; Work proactively and collaboratively with customers to assess needs and recommend secure solutions. &bull; Develop High-Level Design (HLD) and Low-Level Design (LLD) documentation. &bull; Provide L2 support for operational network security issues and coordinate with L3 Network security engineers for advanced and escalated issues.
 
 
 &bull; Ensure daily , weekly and monthly operational tasks are scheduled and executed as per defined processes. &bull; Analyze, diagnose, and resolve incidents and service requests within defined SLA timelines. &bull; Act as a primary point of contact for monitoring, owning, and resolving security-related incidents. &bull; Log, categorize, prioritize, and assign security incidents and service requests appropriately. &bull; Translate customer requirements into practical, secure technical solutions. &bull; Configure and manage IP routing protocols and automatic failover mechanisms between connections. &bull; Provide onsite and remote support as required. &bull; Implement and troubleshoot various VPN technologies (IPSec, SSL VPN, Site-to-Site, Remote Access). &bull; Collaborate with team members and share hands-on expertise across network security platforms. &bull; Demonstrate understanding of MSP processes including SLAs, ticket handling, escalation, and engineering-to-operations handoff. &bull; Perform migration of network security systems while maintaining service continuity. &bull; Maintain accurate and complete documentation including topology diagrams and configuration records. &bull; Analyze logs and security data to provide detailed reports and root cause analysis (RCA). &bull; Manage multiple customers and projects simultaneously in a dynamic environment. &bull; Participate in rotational on-call support as per company policy.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 &bull; 4+ years of experience in Network Security. &bull; Strong analytical and troubleshooting mindset. &bull; Clear communication and strong documentation skills. &bull; Team-oriented, proactive, and detail-focused. &bull; Ability to work under pressure in 24&times;7 environments. &bull; Open to travel abroad when required. &bull; Experience working in an MSP environment is preferred. &bull; Bachelor&rsquo;s degree in IT, Computer Science, or Engineering. &bull; Professional certification in Network Security domain (CCNP Security, PCNSE/PNSE, NSE, JNCIP-Sec, F5 Certified, or equivalent). &bull; Experience working in large enterprise and dynamic environments. &bull; Self-motivated, adaptable, and approachable with excellent written and verbal English communication skills.
 
</div>

L2 Network Security Engineer

Linah Group

<div>Lead and execute the company&rsquo;s sales strategy across B2B and B2C channels to drive revenue growth
Achieve monthly and quarterly sales targets while ensuring consistent performance improvement
Develop and implement effective sales plans aligned with overall business objectives
Identify and acquire new B2B clients (cafes, restaurants, retailers, corporate accounts)
Expand distribution channels, partnerships, and market presence
Build, manage, and strengthen relationships with key accounts to ensure long-term partnerships
Negotiate contracts, pricing, and commercial agreements with clients
Ensure high levels of customer satisfaction, retention, and service quality
Lead, coach, and develop the sales team to achieve targets and enhance performance
Set KPIs, monitor team productivity, and ensure alignment with company goals
Manage sales pipelines, forecasts, and key performance metrics
Prepare and present regular sales reports and insights to management
Coordinate with operations and production teams to ensure timely order fulfillment
Monitor market trends, customer needs, and competitor activities
Provide insights and recommendations to improve pricing, promotions, and product offerings
Identify new business opportunities and contribute to the company&rsquo;s growth strategy 
Requirements 
 
Education<ul><li>
Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field
</li></ul>Experience<ul><li>
4&ndash;7 years of experience in sales, preferably in FMCG or F&amp;B
</li><li>Proven experience in B2B sales (HORECA / retail accounts) is a must</li><li>
Previous experience in a supervisory or managerial role is preferred
</li><li>Experience in modern trade and e-commerce is a must
</li></ul>Technical Skills<ul><li>
Strong knowledge of sales planning and pipeline management
</li><li>Familiarity with CRM systems and sales reporting tools
</li><li>Experience with e-commerce platforms and online sales channels
</li><li>Understanding of FMCG market dynamics and distribution channels
</li><li>Data analysis and forecasting experience is a plus</li></ul> 

Benefits 
<ul><li>
Social insurance coverage</li></ul></div>

Key Accounts Manager (HORECA) "CookieVore"

Concentrix

We&rsquo;re currently hiring Customer Service Representatives (English Speakers) to join our team!Location: 6th of October City (On-site)Salary: Up to 20,000 EGP Gross (including night &amp; overnight allowances)Work Setup:<ul><li>Rotational shifts (weekly schedule)</li><li>24/7 operations</li><li>9 working hours per day, including:</li><li>45 minutes lunch break</li><li>Breaks (15 + 15)</li></ul>✅ Requirements:<ul><li>English level B2 or higher</li><li>Flexibility to work rotational shifts</li></ul>Benefits:<ul><li>Transportation provided</li><li>✅ Door-to-door transportation for females (for shifts ending between 9 PM &ndash; 5 AM)</li><li>Medical insurance</li><li>Social insurance</li><li>Stable and professional work environment</li></ul>Interested? Apply now or send your CV via WhatsApp / Message to get started!Text Me on +201080017372Pay: E&pound;18,000.00 - E&pound;20,000.00 per monthApplication Question(s):<ul><li>Are you Egyptian?</li></ul><ul><li>Do you have any social insurance or pension?</li><li>Do you have any commitments for the upcoming 6 months?</li><li>(For male candidates) What is your military status?</li></ul>Work Location: In person

English Speakers Customer Service

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