service sales engineer

call center agent (m/w/d) inbound sales - deutschsprachig Jobs in Istanbul

call center agent (m/w/d) inbound sales - deutschsprachig

call center representative Jobs in Istanbul

call center representative

customer care specialist, operations Jobs in Istanbul

customer care specialist, operations

customer operations executive Jobs in Istanbul

customer operations executive

customer service agent

KiKxxl

<div><div><p>Vollzeit</p>
<p>Istanbul</p>
</div><div><p>KiKxxl geh&ouml;rt mit 3.333 Mitarbeiter:innen an 11 Standorten in Deutschland, der T&uuml;rkei, Griechenland und im Kosovo zu den f&uuml;hrenden Call Center Dienstleistern am Markt.
<br>
<br>
Bei KiKxxl arbeitest Du in einem Team aus 36 Nationen mit unterschiedlichen Weltanschauungen. Du startest mit einer ausf&uuml;hrlichen, bezahlten Schulung in Deinen neuen Job und begeisterst unsere Kunden im Bestandskunden-Vertrieb mit Deiner Pers&ouml;nlichkeit und unseren Top-Produkten.
<br>
<br>
Was hast Du davon? Du profitierst beim &bdquo;Besten Arbeitgeber 2025&ldquo; von einem &uuml;berdurchschnittlichen Gehalt (ausgezahlt in Euro) und attraktiven Bonus- und Pr&auml;mienmodellen. Dich erwarten ansprechende Benefits und berufliche Perspektiven in einem wachstumsstarken, inhabergef&uuml;hrten Unternehmen.
<br>
<br>
Wir freuen uns auf eine langfristige Zusammenarbeit mit Dir.</p>
</div><div><h2 class="jobSectionHeader"><b>Deine Aufgaben
</b></h2><div><ul><li>Du f&uuml;hrst beratende und informative Verkaufsgespr&auml;che</li>
<li>Als Customer Service Agent analysierst Du den Kunden-Bedarf und informierst zu passenden Produkten</li>
<li>Du sorgst f&uuml;r hohe Kundenzufriedenheit durch Sicherstellung hoher Qualit&auml;tsanspr&uuml;che im Kundenkontakt</li>
</ul></div></div><div><h2 class="jobSectionHeader"><b>Dein Profil
</b></h2><div><ul><li>Du bist souver&auml;n und schlagfertig im Umgang mit Menschen und hast eine gute sprachliche Ausdruckweise im Kundenkontakt (Deutsch auf Niveau &quot;Muttersprache&quot;)</li>
<li>Du hast einen hohen qualitiativen Anspruch an Dich und Deine vertriebliche Ausrichtung</li>
<li>Du hast Grundkenntnisse im Umgang mit dem PC</li>
<li>Du verf&uuml;gst &uuml;ber ein &quot;sauberes&quot; polizeiliches F&uuml;hrungszeugnis</li>
<li>Du bist erfahrener Call Center Agent:in oder ambitionierter Quereinsteiger / ambitionierte Quereinsteigerin (auch ohne Ausbildung / ungelernt) oder du hast eine Ausbildung z.B. als Kaufmann / Kauffrau f&uuml;r B&uuml;rokommunikation, Rechtsanwalts- und Notar- Gehilfe (m/w/d), Versicherungskaufmann (m/w/d), Automobilkaufmann (m/w/d), Einzelhandelskaufmann (m/w/d), Kaufmann oder Kauffrau, Sachbearbeiter (m/w/d), B&uuml;ro Angestellter (m/w/d) oder eine vergleichbare Ausbildung im kaufm&auml;nnischen oder handwerklichen Bereich, ideal f&uuml;r Berufsanf&auml;nger</li>
</ul></div></div><div><h2 class="jobSectionHeader"><b>Wir bieten Dir attraktive Rahmenbedingungen
</b></h2><div><ul><li>Sehr attraktive Verdienstm&ouml;glichkeiten</li>
<li>Seri&ouml;se Kampagnen und Projekte, zu unseren Projektpartnern geh&ouml;ren die gr&ouml;&szlig;ten Telefon-Konzerne Deutschlands und andere DAX-Unternehmen</li>
<li>Ein tolles Arbeitsklima in einem Top-Team #DieBestenKollegenDerStadt</li>
<li>Perspektiven im Kundenservice und F&uuml;hrungskr&auml;fte-Entwicklung auch f&uuml;r Quereinsteiger</li>
<li>Einen verantwortungsvollen Umgang mit Kolleg:innen und Ressourcen in einem inhabergef&uuml;hrten Unternehmen</li>
<li>Einen verl&auml;sslichen &amp; krisensicheren Arbeitsplatz</li>
<li>private Krankenversicherung</li>
</ul><b>Als Kundenberater:in</b> in Sales-Projekten profitierst Du von attraktiven Benefits, wie<br>
<br>
<ul><li>Gro&szlig;e Firmenfeiern und Teamevents</li>
<li>Div. Incentiveprogramme f&uuml;r alle Call-Center Mitarbeiter*innen</li>
</ul><p>KiKxxl tritt f&uuml;r ein wertsch&auml;tzendes und vorurteilsfreies Arbeitsumfeld ein, das Talente auf Grund ihrer Leistungen sch&auml;tzt &ndash; unabh&auml;ngig von Alter, ethnischer Herkunft und Nationalit&auml;t, Geschlecht und geschlechtlicher Identit&auml;t, k&ouml;rperlichen und geistigen F&auml;higkeiten, Religion und Weltanschauung, sexueller Orientierung und sozialer Herkunft. Die Anerkennung und die F&ouml;rderung vielf&auml;ltiger Potenziale schaffen wirtschaftliche Vorteile f&uuml;r unsere Organisation.</p></div></div></div>

Customer Service Agent (m/w/d) in deutscher Sprache

Qatar Airways

<div><div><div><div><div><div><div><div>Job title
</div><div>Senior Airport Services Agent- Istanbul, Turkey
</div></div><div><div>Ref #
</div><div>228993
</div></div><div><div>Location
</div><div>Turkey - Istanbul
</div></div><div><div>Job family
</div><div>Cargo &amp; Airport Operations
</div></div><div><div><ul><li>Closing date: 04-Dec-2025</li></ul><br>
</div></div></div></div></div><div><div><div><div><div><p>We are pleased to announce an incredibly exciting opportunity to join our Ground Services team in Istanbul, Turkey as Senior Airport Services Agent.</p><p>
Provides quality service to passenger in respect to check-in, boarding, special services, lounges, airport hotel and baggage services as per company&rsquo;s commercial and safety standards and procedures ensuring passenger and their baggage are handled in a consistent and efficient manner. Ensure Premium Passengers receive total quality service and staffs adhere to safety policy and security standards of the company.</p><p><b>
Accountabilities</b></p><ul><li>
Acts as the first contact between the Airline and its customers as well as all stake holders and agents who may need assistance with questions, portray QR image to the highest standards.</li><li>
Ensure that airport operation meets QR&rsquo;s standards; policies and procedures satisfy local and international safety and security standards and conform to aviation regulatory requirements.</li><li>
Ensure all areas of operations, i.e. flight OPS (OTP), WBL, aircraft loading, baggage handling, departure, arrival, cargo handling run smoothly and efficiently.</li><li>
Monitors all Gate and Check in activities ensuring the accurate, service oriented acceptance and boarding of passengers.</li><li>
Ensure smooth handling of Customer service at the station.</li><li>
Liaises with ramp and GHA staff and support Airport Services Supervisors in all areas.</li><li>
Perform the Aircraft Turnaround Check (ATC) duty as assigned by the ASM to ensure safe operation of QR ground ramp product.</li><li>
Operate aircraft cabin service doors from the outside where applicable to facilitate and reduce the associated safety risk of inadvertent slide deployment.</li><li>
Escorting and directing Arriving/Departing passengers to the respective areas such as Hotel Desk, Visa Counter, Transfer Desk, Premium Lounges, and Boarding Gates.</li><li>
Assists Duty Officer to handle company material and records.</li><li>
Brief GHA on new procedures and ensure that they are implemented accurately and fully.</li><li>
Ensure required pre and post flight administration in conducted timely, record accurately all flight activities.</li><li>
Handle administrative issues related to monthly/quarterly reports. Ensure requests on operational service failure matters are responded to immediately with a high degree of accuracy and correctness.</li><li>
Work with GHA and ensure all training records of their dedicated/assigned staff to QR are up to date.</li><li>
Assist Passengers in regard to Entry Requirements, Visas, and Residence Permits. Carry out general profiling of passengers on need basis.</li><li>
Carry out any verification as and when required to protect revenue and image of company by referring to relevant policy and procedure.</li><li>
Ensure utmost priority is given to all security and safety related norms laid down by company, local authorities and relevant procedure is implemented/executed through GHA staff.</li><li>
Ensure passengers are assisted smoothly through airport facilities.</li><li>
Perform other department duties related to his/her position as directed by the Head of the Department.</li></ul><p><b>
Be part of an extraordinary story</b></p><p>
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what&rsquo;s never been done before. Together, everything is possible.</p>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualifications
</b></h3></div></div><div><div><div><div><p>The successful candidate will have the following qualifications and skills:</p><ul><li>
Trade or Vocational qualification</li><li>
Minimum 3 years of job-related experience required with at least 1 year of relevant experience in Airport Operations of a leading airline.</li><li>
Excellent communication skills with fluency in English language.</li><li>
High energy and positive attitude are necessary to perform well in this very high pressured and demanding environment.</li><li>
DCS experience and knowledge of ticketing is an advantage for this job</li><li>
Knowledge in ALTHEA FM and CM and HAQIBA</li><li>
Able to manage mishandled baggage services, including service recovery situations with customers.</li><li>
Ideally completed courses in Passenger Handling and Customer Services</li><li>
High level of computer literacy</li><li><p>
Excellent customer focus and service delivery</p></li></ul><p></p><p><b><br>
About Qatar Airways Group</b></p><p>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before. So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.</p><br>
</div></div><div></div><div><div><br>
<div><b>About Qatar Airways Group
</b></div><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
<br>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.<br>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=228993</div></div></div></div></div></div></div></div>

Senior Airport Services Agent- Istanbul, Turkey

Accor

<div><b>Company Description</b><p><br>
The Grand Tarabya Managed by Accor</p><p>
As soon as you step inside The Grand Tarabya Managed by Accor, which holds a very special place in Istanbul's history, you will feel the charm of a 100-years-old past, the highest architectural and aesthetic standards, and the splendor inspired by the sparkle of the Bosphorus. From the 4.500 square meter spa area to the panoramic Bosphorus view of 29 residences and 248 rooms, from the magnificent 1.280 square meter ballroom to the restaurants and bars offering an unforgettable gastronomic adventure, The Grand Tarabya Managed by Accor, combines care, elegance, and comfort in every detail. With its doors opening to the Bosphorus, The Grand Tarabya Managed by Accor, will forever hold its place in your memory.</p><b><br>
Job Description</b><p><br>
We are seeking a friendly and empathetic Royal Service Agent (Phone Call Operator) to join our team in Istanbul, T&uuml;rkiye. As a Royal Service Agent, you will be the voice of our company, providing exceptional customer service and support to our valued clients via phone calls. Your role will be crucial in ensuring customer satisfaction and maintaining our reputation for excellence.</p><ul><li>
Answer incoming customer calls promptly and professionally</li><li>
Listen attentively to customer inquiries, concerns, and feedback</li><li>
Provide accurate information and resolve customer issues efficiently</li><li>
Maintain a high level of customer satisfaction through personalized service</li><li>
Document and update customer interactions in our customer service software</li><li>
Collaborate with team members to address complex customer needs</li><li>
Identify and escalate priority issues when necessary</li><li>
Stay informed about company products, services, and policies</li><li>
Participate in ongoing training to enhance customer service skills</li><li>
Meet or exceed performance metrics and quality standards</li></ul><br>
<b>
Qualifications</b><br>
<ul><li>
Excellent verbal and written communication skills in both English and Turkish</li><li>
Strong active listening and problem-solving abilities</li><li>
Proven experience in customer service or call center environment</li><li>
Proficiency in using customer service software and computer systems</li><li>
Ability to multitask and manage time effectively in a fast-paced environment</li><li>
Patient and empathetic approach to customer interactions</li><li>
High school diploma or equivalent (preferred)</li><li>
Customer service certification (preferred)</li><li>
Flexibility to work various shifts as needed</li><li>
Ability to work on-site in Istanbul, T&uuml;rkiye</li></ul></div>

Royal Service Agent (Phone Call Operator)

Call Center Agent (m/w/d) an Standorten in der Türkei

Mitarbeiter Kundenbetreuung (m/w/d) Deutsch

Vertriebsprofi Call Center (m/w/d) Deutsch | Basisgehalt: 1.300,- Euro

Serviceberater / Call Center - Deutsch (m/w/d) (1.300,- Euro / Monat + Provision)

Explore 848+ Customer service agent in Istanbul this December. Find roles across top companies and apply now to boost your career.