customer sales representative Jobs in Lahore

customer sales representative

customer service representative Jobs in Lahore

customer service representative

accounts assistant

csr - customer service representative Jobs in Lahore

csr - customer service representative

customer support agent

customer service assistant

CRYSTAL SYNTHETICS

Crystal Synthetics a reputable and growing company in the manufacturing sector, committed to delivering high-quality products and exceptional customer service. To support our sales operations, we are looking for a motivated and dynamic Sales Assistant (Male/Female) to join our team.Job Summary:The Sales Assistant will support the sales team in managing customer relationships, processing orders, preparing quotations, and maintaining accurate sales records. This role requires excellent communication skills, attention to detail, and the ability to work in a fast-paced industrial environment.Key Responsibilities:<ul><li>Assist the sales team with daily administrative tasks and customer follow-ups.</li><li>Respond to customer inquiries via phone, email, or in-person.</li><li>Prepare quotations, sales orders, and invoices.</li><li>Maintain and update customer records in the database.</li><li>Coordinate with production and logistics teams for order fulfillment.</li><li>Support marketing and promotional activities when required.</li><li>Maintain a high level of customer service and professionalism.</li><li>Track and report on sales performance and customer feedback.</li></ul>Requirements:<ul><li>3-2 years Prior experience in sales support role (preferably in manufacturing or industrial sector).</li><li>Strong communication and interpersonal skills.</li><li>Proficiency in MS Office (Word, Excel,).</li><li>Ability to multitask and work under pressure.</li><li>Professional attitude and appearance.</li><li>What We Offer:</li><li>Competitive salary and performance incentives</li><li>Training and development opportunities</li><li>Supportive team environment</li><li>Long-term career growth within the company</li></ul>Job Type: Full-timePay: From Rs1.00 per monthWork Location: In person

Sales Assistant Male / Female

H-Verse Group of Companies

<ul><li>Answering questions about products, services, policies, pricing, delivery, etc., via phone, email, live chat or social media.</li><li>Providing accurate, timely, and helpful information.</li><li>Listening to customer complaints, identifying the problem, proposing solutions, following up until the issue is resolved.</li><li>Escalating complex or unresolved issues to higher departments or management.</li><li>Processing orders, returns, exchanges, refunds as per company policies.</li><li>Tracking orders, deliveries, ensuring customer gets what was promised.</li><li>Maintaining accurate logs of customer interactions, transactions, complaints, etc. using CRM or ticketing systems.</li><li>Updating customer information, ensuring customer database is current.</li><li>Collecting feedback from customers (surveys, direct feedback) about satisfaction, product issues etc.</li><li>Suggesting improvements to products, services, processes based on feedback.</li><li>Working with other departments (sales, logistics, technical support, billing etc.) to address customer needs, fix issues.</li><li>Escalating internal issues that affect customers.</li><li>Following company guidelines, standard operating procedures (SOPs), service level agreements (SLAs).</li><li>Ensuring compliance with legal, regulatory, data privacy standards.</li><li>Achieving KPIs (response time, resolution time, customer satisfaction scores etc.).</li><li>Preparing reports for management on customer issues, service metrics, and trends.</li><li>Keeping updated with product/service features, company offerings, promotions etc., so as to provide correct information.</li><li>Suggesting additional products or upgrades if relevant, when interacting with customers.</li><li>Sometimes helping onboard new team members; sharing best practices; mentoring juniors.</li><li>Call daily visited clients of all showroom - Call delivery clients next day of delivery and after 2 weeks and then again after a month of delivery - Call delay in delivery ETA clients daily - Make general calls to all clients about experiences - call product complaints clients once complain is resolved</li></ul>Job Type: Full-timePay: Rs70,000.00 - Rs80,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Work Location: In person

Customer Services Executive (Females)

TaylorMade Golf

We are seeking a friendly, detail-oriented, and customer-focused Customer Service Representative to join our team. The ideal candidate will handle customer inquiries, resolve issues efficiently, and ensure a positive customer experience. This role requires excellent communication skills, patience, and the ability to work well under pressure.Responsibilities<ul><li>Respond to customer inquiries via phone, email, chat, or in person.</li><li>Provide accurate information about products, services, and company policies.</li><li>Resolve customer complaints in a timely and professional manner.</li><li>Process orders, forms, applications, and requests.</li><li>Maintain customer records and update account information.</li><li>Follow up with customers to ensure their issues are resolved and satisfaction is achieved.</li><li>Collaborate with other departments to address customer needs.</li><li>Stay informed about company products, services, promotions, and procedures.</li><li>Identify and report recurring issues or process improvements to management.</li></ul>Qualifications &amp; Skills:<ul><li>High school diploma or equivalent (Bachelor&rsquo;s degree is a plus).</li><li>Proven experience in a customer service or client support role.</li><li>Strong communication, active listening, and problem-solving skills.</li><li>Ability to remain calm and professional in stressful situations.</li><li>Good organizational skills and attention to detail.</li><li>Proficiency in Microsoft Office Suite; experience with CRM systems is an advantage.</li><li>Positive attitude and a willingness to go the extra mile for customers.</li></ul>Work Environment &amp; Benefits:<ul><li>Competitive salary with potential for bonuses. (70k PKR to 100k PKR)</li><li>Comprehensive training and development programs.</li><li>Supportive, team-oriented work culture.</li><li>Opportunities for career growth and advancement.</li></ul>Job Type: Full-timePay: Rs70,000.00 - Rs100,000.00 per monthWork Location: In person

Customer Service Rep (Females Only in Lahore)

Abacus Outsourcing

Job Title: Assistant Manager Call Center OperationsWorking Hours: Rotational ShiftsAre you a results-driven leader with a passion for operational excellence? Abacus is looking for an experienced and dynamic Assistant Manager Call Center Operations to join our growing team in Lahore. This is an exciting opportunity to take a key role in managing BPO projects, driving team performance, and ensuring outstanding service delivery to our clients.Key Responsibilities:Oversee day-to-day operations of one or more BPO projects (inbound/outbound/customer service/back-office).Monitor team performance to ensure KPIs, SLAs, and quality targets are consistently met.Conduct daily team huddles, coaching sessions, and performance reviews to foster a high-performing culture.Collaborate closely with QA and Training teams to identify skill gaps and deliver targeted improvement plans.Analyze performance data and prepare detailed reports with actionable insights for senior management.Handle client escalations with professionalism and ensure timely resolution.Drive process improvements to enhance operational efficiency and customer satisfaction.Ensure compliance with company policies, regulatory standards, and industry best practices.Support workforce planning including scheduling, resource allocation, and attendance tracking.Qualifications &amp; Requirements:Bachelor's/Master's degree in Business Administration, Management, or a related field.4&ndash;6 years of experience in BPO operations, including 2&ndash;3 years in a supervisory or assistant managerial role.Strong grasp of BPO workflows, KPIs, and quality assurance standards.Excellent leadership, communication, and interpersonal skills.Ability to thrive in a fast-paced, dynamic environment and manage competing priorities.Proficiency in MS Office, CRM systems, and performance monitoring dashboards.Job Type: Full-timePay: Up to Rs200,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>BPO Operations Managing: 2 years (Required)</li></ul>Work Location: In person

Assistant Manager Operation ( International Market)

Sybrid (Pvt) Ltd

<ul><li>Answer inbound calls and respond to customer inquiries promptly and courteously.</li><li>Provide accurate information regarding products, services, and company policies.</li><li>Identify customer needs and offer appropriate solutions or recommendations.</li><li>Handle customer complaints efficiently, ensuring issues are resolved on the first contact whenever possible.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthLanguage:<ul><li>Arabic, English (Required)</li></ul>Work Location: In person

Arabic Speaker - Customer Services Executive

Faisal Movers Express

Job Title: Assistant Manager &ndash; Retail (Cargo &amp; Courier Division)Location: Lahore Zone Company: Faisal Movers Express Cargo, Courier &amp; LogisticsAbout the Role:Faisal Movers Express is looking for a passionate and performance-driven Assistant Manager &ndash; Retail to lead and grow retail sales across the Lahore Zone.The position involves training retail staff, boosting zonal sales, and developing potential corporate clients to strengthen our market presence in cargo and courier services.Key Responsibilities:<ul><li>Supervise and support all retail outlets within the Lahore Zone to ensure operational excellence.</li><li>Train and motivate retail staff to deliver outstanding customer service and meet sales targets.</li><li>Implement sales strategies to boost cargo and courier volumes across the zone.</li><li>Identify and engage potential corporate clients to develop long-term business relationships.</li><li>Conduct regular visits and performance reviews for continuous improvement.</li><li>Ensure compliance with company policies, branding, and service standards.</li><li>Coordinate with internal departments (Commercial, Operations, Accounts) for seamless service delivery.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field.</li><li>2&ndash;4 years of relevant experience in retail, logistics, or courier operations.</li><li>Proven track record of achieving sales growth and managing multiple locations.</li><li>Strong communication, leadership, and problem-solving skills.</li><li>Ability to develop new business opportunities and corporate partnerships.</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs70,000.00 per monthWork Location: In person

Assistant Manager – Retail (Cargo & Courier Division)

VIVE TECH SOLUTIONS T/A VIVE PRINTING LTD

We are seeking a detail-oriented and organized Assistant Order Processor to support our order processing team. In this role, you will be responsible for assisting with the accurate and timely entry, verification, and tracking of customer orders, ensuring smooth coordination between sales, logistics, and customer service. This is an excellent opportunity for someone looking to build a career in operations or customer service within a fast-paced environment.Responsibilities:<ul><li>Assist in reviewing and processing customer purchase orders accurately in the order management system.</li><li>Able to communicate in English</li><li>Verify product availability, pricing, and customer information to ensure completeness and accuracy of orders.</li><li>Communicate with internal departments (sales, warehouse, logistics) to ensure timely order fulfillment.</li><li>Help resolve order discrepancies or delays, coordinating with appropriate teams as needed.</li><li>Maintain up-to-date order records and documentation for auditing and reporting purposes.</li><li>Support inventory checks and stock level updates related to order processing.</li><li>Assist in generating packing lists, invoices, and shipping labels when required.</li><li>Provide basic customer support for order status inquiries or changes.</li><li>Follow company procedures and compliance standards in all order-related tasks.</li></ul>Qualifications:<ul><li>Associate&rsquo;s or bachelor&rsquo;s degree preferred.</li><li>1+ years of experience in data entry, order processing, customer service, or related administrative roles (preferred but not required).</li><li>Strong attention to detail and accuracy.</li><li>Good communication and interpersonal skills.</li><li>Comfortable using Microsoft Office Suite (especially Excel) and basic order management systems (e.g., ERP, CRM software).</li><li>Ability to prioritize and handle multiple tasks in a deadline-driven environment.</li></ul>Preferred Skills:<ul><li>Experience with inventory or order management systems (e.g., SAP, QuickBooks, or similar).</li><li>Basic understanding of logistics or fulfillment processes.</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs70,000.00 per monthWork Location: In person

Assistant Order Processor

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