customer service representative Jobs in Islamabad

customer service representative

sales manager

client success manager – 1 Jobs in Islamabad

client success manager – 1

client success manager – 2 Jobs in Islamabad

client success manager – 2

customer sales representative Jobs in Islamabad

customer sales representative

customer service manager

Zones IT Solutions

<div>
 
 Description
 
 
 
 Company Overview:
 
 
 When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
 
 
 Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
 
 
 
 Position Overview
 
 
 
 For all supported accounts, Client Success places themselves on the front lines with customers and functions in the following areas mainly to manage customer expectations, Zones resource coordination, order management, inventory/logistics management, relationship development, addressing day to day challenges, manages product delivery expectations, returns management, responding to RFQs, Bid &amp; solution creation with competitive pricing by engaging subject matter experts, customized reporting, pricing program maintenance, case management and account mailbox management.
 
 
 What you&rsquo;ll do as the Client Success Manager 1:
 
 
 Employees employed in the role of Client Success Manager shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.
 
 
 The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
 
 
 <ul>
 <li>
 Order Fulfillment &ndash; Process orders and quotes in a timely and accurate manner
 </li>
 <li>
 Create quotes and orders flawlessly.
 </li>
 <li>
 Meet or exceed customer/contract SLAs on Quote delivery
 </li>
 <li>
 Meet or exceed customer/contract SLAs on Order placement
 </li>
 <li>
 Continuously monitor open orders and expedite where needed
 </li>
 <li>
 Provide comprehensive and timely communication to customers and Sales
 </li>
 <li>
 Relationship Building &ndash; Develop solid relationships with Zones customers.
 </li>
 <li>
 Interact with customers on a daily basis.
 </li>
 <li>
 Establish relationships with multiple people in multiple departments
 </li>
 <li>
 Constantly communicate outstanding orders, constraints and alternatives.
 </li>
 <li>
 Coordinate and encourage Zones team member interactions with accounts
 </li>
 <li>
 Customer Service &ndash; Provide for Customer operational and reporting needs.
 </li>
 <li>
 Provide proactive action to provide 5 star service.
 </li>
 <li>
 Have a complete understanding of the Zones Service Catalog
 </li>
 <li>
 Be the first and primary line of contact on all customer issues and concerns
 </li>
 <li>
 Engage Sales to coordinate communication of service and needs.
 </li>
 <li>
 Ensure that timely and impactful reporting is provided to the customer
 </li>
 <li>
 Sourcing &ndash; Process, coordinate and manage to off catalog customer requests.
 </li>
 <li>
 Ensure custom catalog maintenance on Zones Connect
 </li>
 <li>
 Process project worksheets for inventory allocations
 </li>
 <li>
 Monitor and coordinate inventory management activities. (Hardware)
 </li>
 <li>
 Monitor and provide support activities on Customer contracts (Software)
 </li>
 <li>
 Project Management &ndash; Conduct account planning and coordination of needs.
 </li>
 <li>
 Actively participate in pipeline growth and maintenance activities
 </li>
 <li>
 Uncover future needs through constant value driven interactions.
 </li>
 <li>
 Understand account dynamics and look for ways to increase profitability
 </li>
 <li>
 Understand Zones automation capabilities and look for opportunities to provide those services to customers.
 </li>
 <li>
 Coordinate with PMO or Enterprise Operations on new customer roll outs
 
 
 </li>
 </ul>
 
 What You Will Bring To The Team
 
 
 
 <ul>
 <li>
 Experience in Enterprise level sales
 </li>
 <li>
 Strong customer service skills and commitment to meet or exceed customer requirements
 </li>
 <li>
 Excellent organization skills and process expertise
 </li>
 <li>
 Ability to work in a fast-paced environment and meet aggressive deadlines
 </li>
 <li>
 Excellent verbal and written communication skills
 </li>
 <li>
 Ability to negotiate, influence, and persuade
 </li>
 <li>
 Analytical with excellent problem-solving skill
 </li>
 <li>
 Ability to work with little or no supervision
 
 
 </li>
 </ul>
 Zones offers a comprehensive Benefits package
 
 
 At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, and retirement benefits in line with Company policy. Employees also enjoy additional perks such as the Voluntary Pension Scheme, EOBI, complimentary meals, and access to our in-house gym.
 
 
 We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
 
 
 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
 
 
 Job timings: 8:00 PM to 5:00 AM (Pk time)
</div>

Client Success Manager - 1

Client Success Manager – 1

EEZBOOK ERP

Job Summary: The Branch Manager is responsible for overseeing the daily operations ofthe branch, ensuring smooth service, excellent customer experience, staffsupervision, and efficient reporting. This role focuses on customersatisfaction, staff discipline, sales growth, and operational reporting.Major Duties and Responsibilities: Staff Supervision &amp; Scheduling: &Oslash; Organize and supervise the shifts of service, cashier, andhousekeeping staff.&Oslash; Lead, coach, and develop branch staff to achieve service andperformance goals.&Oslash; Prepare daily checklists and monthly duty rosters.&Oslash; Conduct daily staff briefings on grooming, hygiene, and servicestandards.&Oslash; Ensure all closing duties of staff are completed properly.&Oslash; Ensure staff is punctual, in proper uniform, and disciplined.&Oslash; Resolve staff disputes and take disciplinary action where required, asper company policy.Operational Oversight: &Oslash; Ensure the branch opens and closes on time.&Oslash; Maintain service quality, billing accuracy, and customer satisfactionas per HG standards.&Oslash; Keep the branch clean, hygienic, and safe at all times.&Oslash; Prevent wastage of materials and supplies.&Oslash; Maintain adequate stock and avoid shortagesGuest Service &amp; Relationship Management: &Oslash; Ensure every customer is greeted politely and served promptly.&Oslash; Handle complaints professionally and report serious cases to HO.&Oslash; Collect and forward customer feedback.&Oslash; Enhance service quality through proactive customer engagement.&Oslash; Maintain knowledge of in-house services and promotions to assistguests.Cleanliness &amp; Maintenance: &Oslash; Ensure the dining area, counters, and washrooms are clean andhygienic.&Oslash; Monitor housekeeping and sanitation schedules.&Oslash; Report any maintenance or repair needs to HO.Inventory Control (Service Related): &Oslash; Submission of monthly inventory of all FOH items including eatingutensils and assets.&Oslash; Monitor service-related stock items (packaging, supplies, andcleaning items).&Oslash; Prevent wastage and ensure availability of necessary supplies.&Oslash; Maintain accurate record-keeping and assist with audits.Sales &amp; Business Development: &Oslash; Support sales growth through quality service, upselling, andpromotions.&Oslash; Monitor competitor practices and suggest improvements.&Oslash; Meet daily, weekly, and monthly sales targets.&Oslash; Maintain accurate cash, POS, and billing records.&Oslash; Deposit daily sales to the company account without delay.&Oslash; Keep petty cash and branch expenses within approved limits ..Reporting &amp; Communication: &Oslash; Send daily reports on sales, stock, attendance, and expenses to HO.&Oslash; Report any operational or staff issues immediately.&Oslash; Respond to all calls, messages, and instructions from HO withoutdelay.&Oslash; Coordinate with the kitchen team only for smooth food service.Job Type: Full-timeApplication Question(s):<ul><li>What is your expected salary?</li></ul>Education:<ul><li>Intermediate (Preferred)</li></ul>Experience:<ul><li>Branch Management: 5 years (Preferred)</li></ul>Work Location: In person

Restaurant Branch Manager

Zones

<div>Description 
 
 
Company Overview: 
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook. 
Position Overview: 
For all supported accounts, Client Success places themselves on the front lines with customers and functions in the following areas mainly to manage customer expectations, Zones resource coordination, order management, inventory/logistics management, relationship development, addressing day to day challenges, manages product delivery expectations, returns management, responding to RFQs, Bid &amp; solution creation with competitive pricing by engaging subject matter experts, customized reporting, pricing program maintenance, case management and account mailbox management. 
What you&rsquo;ll do as the Customer Success Manager 2:
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>
Own and manage the customer service experience, Act as the primary point of contact for customer escalations.</li><li>
Own overall operational account(s) health</li><li>
Internal reporting to ensure key SLA and metrics are being met.</li><li>
Conduct operationally focused business reviews routinely with Account manager and Client.</li><li>
Partner with PMO, Operations Leadership and Supply Chain for deployments, inventory management, and Delivery standards</li><li>
Listen for customer pain points and coordinate the appropriate resources to alleviate.</li><li>
Manage issue resolution and risk mitigation.</li><li>
Provide quick resolution to client concerns.</li><li>
Coordinate with internal operational teams to minimize risks.</li><li>
Performance Management</li><li>
Measure the success of each client-facing process.</li><li>
Ensure support consistency across assigned accounts.</li><li>
Measure performance against SLAs</li><li>
Measure the success of each client-facing process.</li><li>
Own and manage the client operational relationship.</li><li>
Consistent engagement with key operational contacts at the client</li><li>
Understanding of client&rsquo;s needs and Zones operational offerings</li><li>
Provide oversight into all KPI&rsquo;s being tracked for client and then coordinating operational resources to ensure they are being met.</li><li>
Ensuring any client-related issues are properly addressed to the satisfaction of the client.</li><li>
Own overall operational account health</li><li>
Partner with the Regional Resource Coordinator to monitor client contracted SLA&rsquo;s.</li><li>
Partner with the Regional Resource Coordinator to assign actions with timelines to internal stakeholders regarding any SLAs that are not being met.</li><li>
Ensure account documentation is up to date and accurate.</li><li>
Utilize CAM Dashboard daily as well as other reporting elements to ensure key metrics are being met.</li><li>
Identify opportunities for account development.</li><li>
Constantly assess internal operations; identify and assign action with timelines around Zones process improvements.</li><li>
Drive account entanglement through the expansion of operational offerings</li><li>
Manage issue resolution and risk mitigation.</li><li>
Coordinate with internal departments and their leaders to provide quick resolution to client concerns through the assignment of actions with timelines to identified individuals in various departments.</li><li>
Present action plan for issue resolution to Account Manager with scheduled follow-ups until resolution achieved.</li><li>
Coordinate with the Account Manager, client, and key Zones internal operational teams to assure risk mitigation around aging inventory, aging payables, and cycle time optimization.</li></ul>
What you will bring to the team:<ul><li>
3 years of customer service and/or account management experience</li><li>
Familiarity with order fulfillment, corporate purchasing</li><li>
Demonstrated strong communication and proven ability to resolve complex issues in a timely fashion.</li><li>
Ability to work in a fast-paced environment with diverse groups and meeting aggressive deadlines.</li><li>
Excellent verbal and written communication skills</li><li>
Experience presenting to top-tier clients.</li><li>
Ability to work with little or no supervision.</li></ul> 
Zones offers a comprehensive Benefits package
 
 
At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer a comprehensive benefits package that includes employee life insurance, health coverage for employees, spouse, and children, along with optional discounted coverage for parents. Additional benefits include, Voluntary Pension Fund Scheme, EOBI, complimentary meals, and access to an in-house gym.
We take pride in being an equal opportunity employer and are dedicated to maintaining a workplace free from discrimination of any kind. If you're passionate about driving innovation in IT, sales, engineering, or operations, Zones provide a dynamic and collaborative environment to grow your career.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or on the basis of disability.
Job timings: 8:00 PM to 5:00 AM (Pk time)</div>

Client Success Manager – 2

<div>
 
 Description
 
 
 
 Company Overview:
 
 
 When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
 
 
 Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
 
 
 
 Position Overview
 
 
 
 For all supported accounts, Client Success places themselves on the front lines with customers and functions in the following areas mainly to manage customer expectations, Zones resource coordination, order management, inventory/logistics management, relationship development, addressing day to day challenges, manages product delivery expectations, returns management, responding to RFQs, Bid &amp; solution creation with competitive pricing by engaging subject matter experts, customized reporting, pricing program maintenance, case management and account mailbox management.
 
 
 What you&rsquo;ll do as the Customer Success Manager 2:
 
 
 The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
 <ul>
 <li>
 Own and manage the customer service experience, Act as the primary point of contact for customer escalations.
 </li>
 <li>
 Own overall operational account(s) health
 </li>
 <li>
 Internal reporting to ensure key SLA and metrics are being met.
 </li>
 <li>
 Conduct operationally focused business reviews routinely with Account manager and Client.
 </li>
 <li>
 Partner with PMO, Operations Leadership and Supply Chain for deployments, inventory management, and Delivery standards
 </li>
 <li>
 Listen for customer pain points and coordinate the appropriate resources to alleviate.
 </li>
 <li>
 Manage issue resolution and risk mitigation.
 </li>
 <li>
 Provide quick resolution to client concerns.
 </li>
 <li>
 Coordinate with internal operational teams to minimize risks.
 </li>
 <li>
 Performance Management
 </li>
 <li>
 Measure the success of each client-facing process.
 </li>
 <li>
 Ensure support consistency across assigned accounts.
 </li>
 <li>
 Measure performance against SLAs
 </li>
 <li>
 Measure the success of each client-facing process.
 </li>
 <li>
 Own and manage the client operational relationship.
 </li>
 <li>
 Consistent engagement with key operational contacts at the client
 </li>
 <li>
 Understanding of client&rsquo;s needs and Zones operational offerings
 </li>
 <li>
 Provide oversight into all KPI&rsquo;s being tracked for client and then coordinating operational resources to ensure they are being met.
 </li>
 <li>
 Ensuring any client-related issues are properly addressed to the satisfaction of the client.
 </li>
 <li>
 Own overall operational account health
 </li>
 <li>
 Partner with the Regional Resource Coordinator to monitor client contracted SLA&rsquo;s.
 </li>
 <li>
 Partner with the Regional Resource Coordinator to assign actions with timelines to internal stakeholders regarding any SLAs that are not being met.
 </li>
 <li>
 Ensure account documentation is up to date and accurate.
 </li>
 <li>
 Utilize CAM Dashboard daily as well as other reporting elements to ensure key metrics are being met.
 </li>
 <li>
 Identify opportunities for account development.
 </li>
 <li>
 Constantly assess internal operations; identify and assign action with timelines around Zones process improvements.
 </li>
 <li>
 Drive account entanglement through the expansion of operational offerings
 </li>
 <li>
 Manage issue resolution and risk mitigation.
 </li>
 <li>
 Coordinate with internal departments and their leaders to provide quick resolution to client concerns through the assignment of actions with timelines to identified individuals in various departments.
 </li>
 <li>
 Present action plan for issue resolution to Account Manager with scheduled follow-ups until resolution achieved.
 </li>
 <li>
 Coordinate with the Account Manager, client, and key Zones internal operational teams to assure risk mitigation around aging inventory, aging payables, and cycle time optimization.
 
 
 </li>
 </ul>
 
 What You Will Bring To The Team
 
 
 
 <ul>
 <li>
 3 years of customer service and/or account management experience
 </li>
 <li>
 Familiarity with order fulfillment, corporate purchasing
 </li>
 <li>
 Demonstrated strong communication and proven ability to resolve complex issues in a timely fashion.
 </li>
 <li>
 Ability to work in a fast-paced environment with diverse groups and meeting aggressive deadlines.
 </li>
 <li>
 Excellent verbal and written communication skills
 </li>
 <li>
 Experience presenting to top-tier clients.
 </li>
 <li>
 Ability to work with little or no supervision.
 
 
 </li>
 </ul>
 Zones offers a comprehensive Benefits package
 
 
 At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer a comprehensive benefits package that includes employee life insurance, health coverage for employees, spouse, and children, along with optional discounted coverage for parents. Additional benefits include, Voluntary Pension Fund Scheme, EOBI, complimentary meals, and access to an in-house gym.
 
 
 We take pride in being an equal opportunity employer and are dedicated to maintaining a workplace free from discrimination of any kind. If you're passionate about driving innovation in IT, sales, engineering, or operations, Zones provide a dynamic and collaborative environment to grow your career.
 
 
 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or on the basis of disability.
 
 
 Job timings: 8:00 PM to 5:00 AM (Pk time)
</div>

BIGO

<div>
 
 
 Key Responsibilities:
 
 
 
 1. VIP User Management:
 
 <ul>
 <li>
 Enhance VIP user satisfaction, engagement, and loyalty.
 </li>
 <li>
 Develop and implement incentive strategies tailored to the Pakistan market to boost user retention and conversion.
 </li>
 <li>
 Exhibit strong execution skills to achieve measurable targets in user activity, retention, and revenue growth.
 </li>
 </ul>
 
 2. Data Analysis:
 
 <ul>
 <li>
 Utilize tools like Excel and SQL to analyze user behavior and transaction data, driving data-informed operational strategies.
 </li>
 <li>
 Extract key insights from data to identify and address user recharge obstacles, adjusting tactics swiftly.
 </li>
 </ul>
 
 3. Event Planning &amp; Execution:
 
 <ul>
 <li>
 Organize a minimum of three innovative and engaging online events each quarter aimed at increasing VIP participation.
 </li>
 <li>
 Manage the entire event lifecycle, from planning through execution to post-event evaluation, while overcoming challenges such as resource limitations and low user engagement.
 </li>
 </ul>
 
 4. User Needs &amp; Service Management:
 
 <ul>
 <li>
 Conduct regular monthly surveys to understand user needs and behaviors, optimizing user experience and product features accordingly.
 </li>
 <li>
 Provide effective customer service solutions to ensure high levels of satisfaction and loyalty among VIP users.
 </li>
 </ul>
 
 
 
 
 Job Requirements:
 
 
 
 1. Education &amp; Language:
 
 <ul>
 <li>
 Bachelor&rsquo;s degree or higher, preferably in STEM fields such as Mathematics, Engineering, Computer Science, or Statistics.
 </li>
 <li>
 Proficiency in English with strong cross-team communication skills and multicultural adaptability.
 </li>
 </ul>
 
 2. Data &amp; Logic Skills:
 
 <ul>
 <li>
 Proficiency in data analysis tools (Excel, SQL, etc.), with the ability to develop data-driven operational strategies.
 </li>
 <li>
 Strong logical thinking and problem-solving skills, capable of making quick decisions in complex environments.
 </li>
 </ul>
 
 3. Execution &amp; Career Ambition:
 
 <ul>
 <li>
 High execution capability and accountability, with a proven track record of meeting or exceeding goals, particularly in managing low user engagement.
 </li>
 <li>
 Clear career ambition in user operations and management, with a desire to drive innovation and achieve outstanding results.
 </li>
 </ul>
 
 4. User Operations &amp; Customer Service Experience:
 
 <ul>
 <li>
 Extensive experience in user operations and customer service, especially in handling high-value VIP user needs.
 </li>
 <li>
 Ability to efficiently manage user relationships, quickly address and resolve user issues, and optimize processes to enhance satisfaction and retention.
 </li>
 </ul>
 
 5. Schedule Flexibility &amp; Responsiveness:
 
 <ul>
 <li>
 
 Must be willing to adapt to business needs by accepting occasional weekend or night shift assignments, especially during key campaigns, user events, or peak activity periods.
 
 </li>
 <li>
 Demonstrates a proactive attitude and responsiveness to urgent operational requirements.
 </li>
 </ul>
</div>

Bigo Live - User Operations

<div>
 
 
 Key Responsibilities:
 
 
 
 1. VIP User Management:
 
 <ul>
 <li>
 Enhance VIP user satisfaction, engagement, and loyalty.
 </li>
 <li>
 Develop and implement incentive strategies tailored to the Pakistan market to boost user retention and conversion.
 </li>
 <li>
 Exhibit strong execution skills to achieve measurable targets in user activity, retention, and revenue growth.
 </li>
 </ul>
 
 2. Data Analysis:
 
 <ul>
 <li>
 Utilize tools like Excel and SQL to analyze user behavior and transaction data, driving data-informed operational strategies.
 </li>
 <li>
 Extract key insights from data to identify and address user recharge obstacles, adjusting tactics swiftly.
 </li>
 </ul>
 
 3. Event Planning &amp; Execution:
 
 <ul>
 <li>
 Organize a minimum of three innovative and engaging online events each quarter aimed at increasing VIP participation.
 </li>
 <li>
 Manage the entire event lifecycle, from planning through execution to post-event evaluation, while overcoming challenges such as resource limitations and low user engagement.
 </li>
 </ul>
 
 4. User Needs &amp; Service Management:
 
 <ul>
 <li>
 Conduct regular monthly surveys to understand user needs and behaviors, optimizing user experience and product features accordingly.
 </li>
 <li>
 Provide effective customer service solutions to ensure high levels of satisfaction and loyalty among VIP users.
 </li>
 </ul>
 
 
 
 
 Job Requirements:
 
 
 
 1. Education &amp; Language:
 
 <ul>
 <li>
 Bachelor&rsquo;s degree or higher, preferably in STEM fields such as Mathematics, Engineering, Computer Science, or Statistics.
 </li>
 <li>
 Proficiency in English with strong cross-team communication skills and multicultural adaptability.
 </li>
 </ul>
 
 2. Data &amp; Logic Skills:
 
 <ul>
 <li>
 Proficiency in data analysis tools (Excel, SQL, etc.), with the ability to develop data-driven operational strategies.
 </li>
 <li>
 Strong logical thinking and problem-solving skills, capable of making quick decisions in complex environments.
 </li>
 </ul>
 
 3. Execution &amp; Career Ambition:
 
 <ul>
 <li>
 High execution capability and accountability, with a proven track record of meeting or exceeding goals, particularly in managing low user engagement.
 </li>
 <li>
 Clear career ambition in user operations and management, with a desire to drive innovation and achieve outstanding results.
 </li>
 </ul>
 
 4. User Operations &amp; Customer Service Experience:
 
 <ul>
 <li>
 Extensive experience in user operations and customer service, especially in handling high-value VIP user needs.
 </li>
 <li>
 Ability to efficiently manage user relationships, quickly address and resolve user issues, and optimize processes to enhance satisfaction and retention.
 </li>
 </ul>
</div>

Explore 515+ Customer service manager in Islamabad this September. Find roles across top companies and apply now to boost your career.

515 customer service manager jobs IN Islamabad

Client Success Manager - 1

Client Success Manager – 1

Restaurant Branch Manager

Client Success Manager – 2

Client Success Manager – 2

Bigo Live - User Operations

Bigo Live - User Operations