customer sales representative Jobs in Lahore

customer sales representative

customer service representative Jobs in Lahore

customer service representative

sales manager

customer service representative - customer support agent Jobs in Lahore

customer service representative - customer support agent

customer support agent

customer service manager

KnackHR

Customer Care Manage Location: Shapes Community, Al Rehman Garden, LahoreJob Role &amp; Responsibilities:As a Customer Care Manager, you will be responsible for managing customer interactions, maintaining service quality, and leading the customer care team to achieve excellence. Your duties will include:<ul><li>Supervising the front desk and customer service team to ensure professional and friendly service.</li><li>Handling customer inquiries, feedback, and complaints promptly and effectively.</li><li>Ensuring high levels of customer satisfaction and member retention.</li><li>Maintaining membership records and ensuring smooth membership renewals.</li><li>Training and motivating the customer service team to deliver excellent support.</li><li>Coordinating with other departments (Sales, Fitness, Operations) to improve customer experience.</li><li>Preparing daily and weekly reports on customer feedback and service metrics.</li><li>Managing schedules, attendance, and performance of customer care representatives.</li></ul>Qualifications &amp; Experience:<ul><li>Bachelor&rsquo;s degree in Business Administration, Management, or a related field.</li><li>Minimum 3&ndash;5 years of experience in customer service or front-office management (preferably in the fitness, hospitality, or service industry).</li><li>Strong leadership, communication, and problem-solving skills.</li><li>Proficiency in MS Office and customer management software (CRM experience is a plus).</li><li>Excellent interpersonal skills and a customer-centric mindset.</li></ul>Requirements:<ul><li>Ability to manage multiple tasks and priorities in a fast-paced environment.</li><li>Strong sense of responsibility and attention to detail.</li><li>Professional appearance and a positive attitude.</li><li>Flexible to work shifts, weekends, and evenings as needed.</li></ul>Job Type: Full-timePay: Rs90,000.00 - Rs100,000.00 per monthWork Location: In person

Manager Customer Care

Aeroship Logistics

<ul><li>Are you passionate about delivering exceptional customer service and managing seamless sea freight operations?</li><li>We&rsquo;re looking for a Customer Services Manager (SEA Operations) to lead our team and ensure smooth handling of all ocean freight shipments with efficiency and care.</li><li>Key Responsibilities:</li><li>Supervise and manage customer service activities related to SEA operations.</li><li>Ensure timely booking, documentation, and shipment coordination.</li><li>Maintain strong relationships with clients, shipping lines, and overseas agents.</li><li>Monitor performance metrics and improve service levels.</li><li>Handle escalations and ensure customer satisfaction.</li><li>Requirements:</li><li>Bachelor&rsquo;s degree in Supply Chain, Logistics, or a related field.</li><li>Minimum 3&ndash;5 years of experience in sea freight customer service or operations.</li><li>Strong knowledge of international shipping and documentation procedures.</li><li>Excellent communication and leadership skills.</li><li>Ability to work under pressure and meet deadlines.</li><li>Why Join Us?</li><li>Dynamic and growth-oriented work environment.</li><li>Competitive salary and benefits.</li><li>Opportunity to lead and innovate within a professional logistics team.</li></ul>Job Type: Full-timePay: Rs70,000.00 - Rs75,000.00 per monthWork Location: In person

Customer Services Manager SEA Operations

Abacus Outsourcing

Job Title: Assistant Manager Call Center OperationsWorking Hours: Rotational ShiftsAre you a results-driven leader with a passion for operational excellence? Abacus is looking for an experienced and dynamic Assistant Manager Call Center Operations to join our growing team in Lahore. This is an exciting opportunity to take a key role in managing BPO projects, driving team performance, and ensuring outstanding service delivery to our clients.Key Responsibilities:Oversee day-to-day operations of one or more BPO projects (inbound/outbound/customer service/back-office).Monitor team performance to ensure KPIs, SLAs, and quality targets are consistently met.Conduct daily team huddles, coaching sessions, and performance reviews to foster a high-performing culture.Collaborate closely with QA and Training teams to identify skill gaps and deliver targeted improvement plans.Analyze performance data and prepare detailed reports with actionable insights for senior management.Handle client escalations with professionalism and ensure timely resolution.Drive process improvements to enhance operational efficiency and customer satisfaction.Ensure compliance with company policies, regulatory standards, and industry best practices.Support workforce planning including scheduling, resource allocation, and attendance tracking.Qualifications &amp; Requirements:Bachelor's/Master's degree in Business Administration, Management, or a related field.4&ndash;6 years of experience in BPO operations, including 2&ndash;3 years in a supervisory or assistant managerial role.Strong grasp of BPO workflows, KPIs, and quality assurance standards.Excellent leadership, communication, and interpersonal skills.Ability to thrive in a fast-paced, dynamic environment and manage competing priorities.Proficiency in MS Office, CRM systems, and performance monitoring dashboards.Job Type: Full-timePay: Up to Rs200,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>BPO Operations Managing: 2 years (Required)</li></ul>Work Location: In person

Assistant Manager Operation ( International Market)

Confiz

<div>We&rsquo;re hiring an Assistant Manager &ndash; Outbound Marketing &amp; Sales Development with 5+ years of experience to lead and scale our outbound efforts.This role blends strategic thinking with hands-on execution to build high-converting outbound campaigns, qualify leads, and fuel pipeline growth.
Responsibilities:
<ul><li>Plan and execute outbound campaigns via email, LinkedIn, and other Outbound Channels to drive top-of-funnel pipeline</li>
<li>Identify and research high-potential accounts and decision-makers aligned with our ideal customer profile</li>
<li>Qualify leads using BANT criteria and conduct structured discovery to assess fit and intent</li>
<li>Personalize outreach and nurture sequences to convert cold leads into engaged prospects</li>
<li>Maintain clean and updated CRM records with lead activity, status, and next steps</li>
<li>Collaborate with the sales team to ensure smooth handover of qualified leads and meeting setup</li>
<li>Run A/B tests on messaging, subject lines, and cadences to optimize conversion rates</li>
<li>Align with marketing on campaign goals, content strategy, and feedback loops</li>
<li>Monitor and report KPIs such as contact rate, meeting booked rate, and lead quality</li>
<li>Share market intelligence, competitor insights, and customer pain points to inform GTM strategy</li>
</ul>
Requirements:
<ul><li>Bachelor's degree in marketing, Business, or related field.</li>
<li>5&ndash;7 years of experience in outbound sales, SDR, or B2B demand generation roles</li>
<li>Proven track record of building outbound pipelines and qualifying leads at scale</li>
<li>Strong command over outbound tools (HubSpot, Salesforce, Apollo, LinkedIn Sales Navigator, etc.)</li>
<li>Excellent communication, writing, and objection-handling skills</li>
<li>Strategic mindset with a bias for action and a data-driven approach</li>
<li>Experience working closely with both marketing and sales teams in a fast-paced environment</li>
</ul>
We have an amazing team of 700+ individuals working on highly innovative enterprise projects &amp; products. Our customer base includes Fortune 100 retail and CPG companies, leading store chains, fast-growth fintech, and multiple Silicon Valley startups.
What makes Confiz stand out is our focus on processes and culture. Confiz is ISO 9001:2015 (QMS), ISO 27001:2022 (ISMS), ISO 20000-1:2018 (ITSM), ISO 14001:2015 (EMS), ISO 45001:2018 (OHSMS) Certified. We have a vibrant culture of learning via collaboration and making workplace fun.
People who work with us work with cutting-edge technologies while contributing success to the company as well as to themselves.
To know more about Confiz Limited, visit: https://www.linkedin.com/company/confiz-pakistan/</div>

Assistant Manager Outbound

Reclaim Now Ltd

We are seeking an experienced Call Centre Manager to lead our dynamic team for a UK-based campaign. This is an exciting opportunity for a results-driven professional who can manage operations, inspire teams, and deliver outstanding performance.Key Responsibilities:<ul><li>Oversee daily operations of the call centre to ensure KPIs and client expectations are met.</li><li>Report daily to senior management with detailed performance updates and insights.</li><li>Recruit, train, motivate, and retain high-performing call centre staff.</li><li>Monitor quality, productivity, and compliance across all teams.</li><li>Develop and implement strategies to maximize efficiency and staff engagement.</li><li>Ensure that all communication meets the high standards expected for a UK campaign.</li></ul>Requirements:<ul><li>Previous experience as a Call Centre Manager is essential &ndash; please do not apply without it.</li><li>Strong leadership, coaching, and people management skills.</li><li>Excellent command of spoken and written English (UK communication standards).</li><li>Proven ability to work under pressure and meet deadlines.</li><li>Experience managing outbound/inbound UK campaigns preferred.</li></ul>What We Offer:<ul><li>Competitive Salary + High Bonus Structure &ndash; performance-based rewards with substantial earning potential.</li><li>A professional working environment with growth opportunities.</li><li>A supportive leadership team that values initiative and innovation.</li></ul>How to Apply:Send your CV and a brief cover letter outlining your experience as a Call Centre Manager to lahorecontactcentre@gmail.com.Only candidates with proven call centre management experience will be consideredJob Type: Full-timePay: From Rs150,000.00 per monthWork Location: In person

Call Center Manager

Union HR

We are looking for a Branch Manager who can handle Branch Opertaions Queries, Customer Services, etc.Job Summary:The Branch Manager is responsible for overseeing all operational, administrative, and customer service functions at the branch. The role involves ensuring efficient day-to-day operations, leading the branch team, achieving sales and service targets, and maintaining high standards of customer satisfaction and compliance.Key Responsibilities:i: Supervise and manage overall branch operations, ensuring smooth workflow and adherence to company policies.ii: Oversee customer service activities, ensuring prompt and professional handling of customer inquiries and complaints.iii: Conduct product briefings and training sessions to enhance staff knowledge and customer awareness of company products and services.iv: Monitor branch performance, set targets, and implement strategies to achieve business objectives.v: Ensure compliance with operational guidelines, company standards, and safety procedures.vi: Manage cash handling, inventory control, and administrative documentation.vii: Coordinate with head office departments for logistics, HR, finance, and IT-related matters.viii: Review and approve daily reports, reconciliations, and transaction summaries.ix: Lead, motivate, and evaluate branch staff to ensure productivity and service excellence.x: Build and maintain strong relationships with customers and local stakeholders.RequiredSkills &amp; Competencies:i: Strong leadership and team management abilities.ii: Excellent communication and customer relationship management skills.iii: Proficient in MS Office and branch management software.iv: Analytical mindset with problem-solving capabilities.v: Strong organizational and multitasking abilities.vi: Sound knowledge of operational and service standards.Location: LahoreMarket competitive Salary + BenefitsInterested candidates may apply on nadeem-ul-hassan@popularpipesgroup.comJob Type: Full-timePay: Rs1.00 - Rs10.00 per monthWork Location: In person

Branch Manager - Lahore

NGents Lahore

<div>
 
 Company Description
 
 
 
 NGents is the first-ever men's-only grooming salon offering a wide range of grooming services in a luxurious environment. Located in Lahore, our salon provides a high-end experience exclusively for men.
 
 
 
 Role Description
 
 
 
 This is a full-time on-site role for a Salon Manager. The Salon Manager will oversee the daily operations of the salon, manage staff, ensure high-quality customer service, and maintain a clean and inviting salon environment. Responsibilities include overseeing hair care services, hiring and training staff, ensuring customer satisfaction, and managing inventory and supplies.
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Experience in Cosmetology and Hair Care
 </li>
 <li>
 Strong Communication and Customer Service skills
 </li>
 <li>
 Experience in Hiring and managing staff
 </li>
 <li>
 Ability to maintain high standards of hygiene and cleanliness
 </li>
 <li>
 Leadership skills and ability to manage a team
 </li>
 <li>
 Excellent organizational skills and attention to detail
 </li>
 <li>
 Previous experience in a similar role is a plus
 </li>
 <li>
 Bachelor's degree or relevant
 </li>
 </ul>
</div>

Salon Manager

Explore 1331+ Customer service manager in Lahore this November. Find roles across top companies and apply now to boost your career.