customer service executive Jobs in Karachi

customer service executive

customer support representative Jobs in Karachi

customer support representative

front desk officer

customer service representative Jobs in Karachi

customer service representative

customer service representative (csr) Jobs in Karachi

customer service representative (csr)

customer service receptionist

ARGUS PROPERTIES

Job DescriptionWe are hiring a confident, presentable, and organized Female Receptionist / HR Assistant to manage reception and support administrative &amp; HR operations.Key ResponsibilitiesFront Desk<ul><li>Welcome visitors &amp; handle client queries professionally</li><li>Handle phone calls, WhatsApp, and email communication</li><li>Maintain reception area &amp; meeting room schedules</li></ul>HR Record Maintenance<ul><li>Maintain employee attendance &amp; leave records</li><li>Update and organize employee files</li><li>Assist in recruitment (interview scheduling &amp; follow-ups)</li><li>Support onboarding &amp; other HR tasks</li></ul>Administrative &amp; Office Support<ul><li>Filing, data entry &amp; document management</li><li>Office supplies inventory &amp; record keeping</li><li>Coordinate couriers and dispatch</li><li>Assist in events, trainings &amp; meetings</li></ul>Requirements<ul><li>Female candidates only</li><li>Intermediate/Bachelor&rsquo;s preferred</li><li>Proficient in MS Office &amp; email communication</li><li>Strong communication skills (English + Urdu)</li><li>Smart, punctual &amp; well-presented</li></ul>Benefits<ul><li>Fixed salary Rs. 50,000/-</li><li>Supportive and professional workplace</li><li>Opportunity for growth</li></ul>send your resume at hasan.argusproperties@gmail.com , 03219222286 (whatsapp)Job Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

we are hiring female receptionist for our clifton office.

Creative HR Solutions (Pvt.) Ltd.

Job Summary: The Customer Service Representative will be the primary point of contact for customers and network agents (International), ensuring their needs are met efficiently and professionally. This role is crucial in maintaining customer satisfaction by providing timely responses and solutions to inquiries related to freight forwarding services.Key Responsibilities:<ul><li>Respond to customer inquiries and provide detailed information on freight forwarding services.</li><li>Handle and resolve customer complaints promptly and professionally.</li><li>Coordinate with operations and logistics teams to ensure timely delivery of shipments.</li><li>Keep customers informed about shipment status and any changes in delivery schedules.</li><li>Maintain accurate customer records and update the CRM system regularly.</li></ul>Qualifications:<ul><li>Prior experience in customer service within the logistics or freight forwarding industry. PREFERABLE</li><li>Excellent communication and problem-solving skills.</li><li>Strong organizational skills and attention to detail.</li><li>Ability to handle high-pressure situations effectively.</li><li>Minimum Education has to be Graduate.</li></ul>Job Type: Full-timePay: Rs75,000.00 - Rs100,000.00 per monthApplication Question(s):<ul><li>What is your Educational Qualification?</li><li>How much experience do you have as Customer Services Represenative?</li><li>Have you worked in Freight Forwarding Industry? If yes, please specify name &amp; tenure of your employment?</li><li>What is your current salary &amp; benefits?</li><li>What is your expected salary?</li><li>What is your notice priod from your current employment?</li></ul>Work Location: In person

Customer Services Representative (Local & International Desk)

Aeon & Trisl Real Estate PVT. LTD.

Location: Clifton, Karachi Timings: Monday &ndash; Saturday | 9:45 a.m. &ndash; 7:00 p.m Job Type: Full-time Salary: Fixed salary plus performance bonuses Apply at: pak-careers@aeontrisl.com Our Website: www.aeontrisl.pkAbout UsAeon &amp; Trisl Real Estate is an award-winning, globally recognised real estate group headquartered in Dubai, with regional operations in Karachi and London. With over 16 years of excellence, we pride ourselves on delivering comprehensive real estate solutions under one roof from property consultancy to post-sale support. Our reputation is built on professionalism, integrity, and unmatched customer service. As part of our growing team in Pakistan, we are committed to setting new industry benchmarks in service excellence, innovation, and client satisfaction.Job OverviewWe are seeking a highly motivated and adaptable Customer Service Representative to manage client communication across multiple channels. You&rsquo;ll be the first point of contact for our clients reflecting our brand&rsquo;s commitment to high-quality service. This role is ideal for individuals who thrive in fast-paced environments, can manage a high volume of calls, and take ownership of delivering exceptional client experiences.Key Responsibilities<ul><li>Professionally manage a high volume of inbound and outbound calls</li><li>Understand client needs and provide accurate, timely information</li><li>Adapt scripts to suit customer tone, queries, and individual preferences</li><li>Maintain CRM records and follow up on active leads</li><li>Apply a consultative and empathetic approach in client conversations</li><li>Support lead generation and assist with internal coordination</li><li>Ensure smooth communication flow between clients and relevant departments</li></ul>What We&rsquo;re Looking For<ul><li>Bachelor&rsquo;s degree (any discipline)</li><li>Previous experience in customer service, call centres, or sales support roles preferred</li><li>Fluent in English; bilingual candidates are encouraged to apply</li><li>Ability to confidently manage inbound and outbound calls</li><li>Familiarity with CRM tools and customer documentation practices</li><li>Excellent verbal communication, listening, and problem-solving skills</li><li>Comfortable following scripts while adapting tone as needed</li><li>Eagerness to learn, confidence in communication, and professional presentation</li><li>Quick learner with strong attention to detail and a customer-focused attitude</li><li>Must be able to commute independently to our Clifton office</li></ul>Compensation &amp; Benefits<ul><li>Competitive salary: PKR 40,000 &ndash; 70,000 (based on experience, skillset, and ability to handle tasks effectively)</li><li>Performance-Based Incentives: Awarded based on quality of client communication, lead accuracy, and contribution to successful sales conversions</li><li>Annual Performance Bonuses</li><li>Opportunities for advancement into client relations, sales, or coordination roles</li><li>Learn from experienced teams with exposure to both local and international property markets</li><li>Supportive Team Environment &amp; Recognition Culture</li></ul>Job Type: Full-timePay: Rs45,000.00 - Rs70,000.00 per monthAbility to commute/relocate:<ul><li>Karachi Clifton: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>Do you have prior customer service or call-handling experience? </li><li>Are you comfortable working on-site (Clifton Block 4) from 10:00 a.m. to 7:00 p.m., 6 days a week? </li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Sales: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Customer Service Representative - International & Local (Female Candidates)

interac8

Job Description: As a Co Gym And Women's Gym Receptionist, you will play a pivotal role in ensuring the gym operates smoothly and all clients feel welcome and supported. You will handle front desk responsibilities, provide exceptional customer service, and create a positive atmosphere for our members.Key Responsibilities:<ul><li>Welcome and Greet Members: Greet members and visitors with a friendly and professional attitude, ensuring they feel comfortable and valued.</li><li>Manage Member Check-In: Efficiently handle member check-ins and guest registration using our gym management system.</li><li>Answer Inquiries: Respond to telephone, email, and in-person inquiries about gym services, memberships, schedules, and promotions in a timely manner.</li><li>Process Memberships: Assist members with new sign-ups, renewals, cancellations, and general account questions.</li><li>Scheduling and Appointments: Book and confirm appointments for classes, personal training, and other services.</li><li>Sales Support: Promote gym memberships, merchandise, and special promotions to members and guests.</li><li>Maintain Cleanliness: Ensure the reception and lobby areas are clean, organized, and presentable.</li><li>Support Events and Programs: Assist with organizing and promoting gym events, programs, and community initiatives.</li><li>Manage Member Complaints: Address and escalate any member concerns or issues in a professional manner.</li></ul>Qualifications:<ul><li>High school diploma or equivalent</li><li>Previous experience as a receptionist or in customer service, preferably in a fitness or wellness setting.</li><li>Strong interpersonal and communication skills.</li><li>Ability to multitask and work efficiently in a fast-paced environment.</li><li>Proficiency in using computer systems and gym management software is a plus.</li><li>Passion for health, fitness, and customer service.</li></ul>Working Hours: morning 7 am - 3:30 pm . Evening 2:30 pm - 11 pmBenefits:<ul><li>Competitive salary</li><li>Gym membership</li></ul>To Apply: Please send your resume and a brief cover letter detailing your interest in this position toCareer@platinumfitnesspk.comLocation: 3rd, 4th Floor Platinum Fitness at Emerald Tower Do Talwar Clifton0336 8299220Job Type: Full-timeExperience:<ul><li>receptionist: 1 year (Preferred)</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Female Receptionist

Telemarketing

The Customer Service Representative is responsible for handling customer inquiries, resolving issues, and providing accurate information about products and services while ensuring a high level of customer satisfactionABOUT THE ROLE Are you ready to join a dynamic team where your voice makes a difference? We are seeking enthusiastic Call Center Executives to deliver exceptional support to our clients. This is a no-sales, no-target role, focused entirely on providing exceptional service and building relationships.<ul><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving abilities.</li><li>Patience, empathy, and a positive attitude.</li><li>Ability to multitask and work under pressure.</li></ul>Why Join Us:<ul><li>No Sales. No Targets. Your focus is client support, not numbers.</li><li>Competitive salary and growth opportunities.</li><li>Training and development programs to enhance your skills.</li><li>Positive, collaborative, and supportive work culture.</li></ul>Perks &amp; Benefits:<ul><li>Friendly work environment</li><li>Skill-building workshops and career growth path</li><li>Flexible working options</li></ul>Job Types: Full-time, Part-timeLanguage:<ul><li>Good English (Required)</li></ul>Job Type: Full-timePay: Up to Rs40,000.00 per monthApplication Question(s):<ul><li>Do you live near Gulshan-e- iqbal Karachi?</li></ul>Language:<ul><li>Fluent In English (Required)</li></ul>Job Types: Full-time, Part-time, FresherApplication Question(s):<ul><li>Do you live near Gulshan e iqbal / jauhar /maosamiyat ?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Language:<ul><li>Fluent in English (Required)</li></ul>Work Location: In personJob Types: Full-time, Part-time, FresherPay: Rs40,000.00 per monthLanguage:<ul><li>Fluent in English (Required)</li></ul>Location:<ul><li>Karachi Gulistan-E-Jouhar (Kp-2023) (Preferred)</li></ul>Work Location: In person

Part-Time Call Centre Executive /CSR-CUSTOMER SERVICE REPRESENTATIVE

VARQ PACKAGES PVT LTD

Receptionist &ndash; Front DeskLocation: Korangi Industrial Area, Karachi Company: VARQ PACKAGES PVT. LTD.About Us:Varq Packages Pvt. Ltd. is a leading packaging solutions provider committed to quality, innovation, and excellence. We are looking for a professional and energetic Receptionist to join our Administration &amp; HR team.Job Summary:The Receptionist will be the first point of contact for all visitors, clients, and employees. This role requires a well-spoken, organized, and service-oriented individual capable of managing front desk operations, handling communication, and providing administrative support to ensure smooth office functioning.Key Responsibilities:Front Desk &amp; Visitor Management<ul><li>Greet and assist visitors, clients, and employees professionally.</li><li>Maintain a clean and presentable reception area.</li><li>Ensure visitor access control and compliance with security protocols.</li></ul>Communication &amp; Call Handling<ul><li>Answer and route incoming calls efficiently.</li><li>Record and deliver messages promptly.</li><li>Handle internal and external inquiries.</li></ul>Scheduling &amp; Coordination<ul><li>Schedule and confirm meetings, appointments, and events.</li><li>Maintain and update executive and departmental calendars.</li></ul>Administrative Support<ul><li>Manage emails, correspondence, filing, scanning, and photocopying.</li><li>Prepare reports, memos, and support overall office operations.</li></ul>Mail, Courier &amp; Logistics<ul><li>Receive, sort, and distribute incoming mail and packages.</li><li>Manage outgoing courier dispatch and delivery communication.</li><li>Maintain manual parcel tracking logs.</li></ul>HR &amp; Office Coordination Support<ul><li>Assist in onboarding new employees.</li><li>Help maintain HR documentation and support small office events.</li><li>Supervise housekeeping staff to ensure washroom hygiene and window cleaning as per checklist.</li></ul>Qualifications &amp; Experience:<ul><li>Education: Intermediate or Graduate (Preferred)</li><li>Experience: 1&ndash;3 years in Reception, Front Desk, or Administrative roles</li><li>Age: 22&ndash;35 years</li></ul>Core Competencies:<ul><li>Excellent communication &amp; interpersonal skills</li><li>Professional appearance and personality</li><li>Strong customer service orientation</li><li>Ability to multitask and stay organized</li><li>Proficiency in MS Office applications</li><li>Problem-solving and coordination skills</li></ul>Why Join Us?<ul><li>Professional work environment</li><li>Growth and learning opportunities</li><li>Supportive HR &amp; Admin team</li><li>Medical Insurance (after completion of 3 months)</li><li>Eid Bonuses:</li></ul>50% of Gross Pay on Eid-ul-Fitr 50% of Gross Pay on Eid-ul-Azha (As per company policy)Candidates living nearby would be preferred!If you meet the above criteria and are ready to be the face of our organization, we encourage you to apply!Apply Now: Send your CV to hr@varq.orgJob Type: Full-timePay: Rs45,000.00 - Rs50,000.00 per monthWork Location: In person

Receptionist

At-Desk PVT LTD

Job description:<ul><li>Carry out duties to assist the UK customer service department.</li><li>Taking care of incoming and outgoing calls.</li><li>Conversing with a caller while adhering to several communication scripts.</li><li>Engaging with customers via phone, chat, and other relevant channels.</li><li>Determining the needs of the client, responding to inquiries, and offering alternatives or solutions.</li><li>Maintaining structured chat logs</li><li>Hitting targets and enhancing performance.</li><li>Taking care of client accounts</li><li>Carrying out data entry duties as required.</li></ul>Requirements for Skills<ul><li>Global Call Center Background Communication Skills: Fluency in English</li><li>Confidence in Speaking, and Good Listening</li><li>Ability to Multitask</li><li>Outstanding internet and computer skills.</li><li>A creative, adaptable, flexible, and enthusiastic mindset.</li><li>Availability for the 5:00 PM &ndash; 1:00 AM shift (Mon&ndash;Fri).</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

Customer Service Representative - UK Based

Explore 791+ Customer service receptionist in Karachi this December. Find roles across top companies and apply now to boost your career.