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customer service representative

Air Arabia

<div></div><div><div><div><div>Location: Dammam, Saudi Arabia, Saudi
</div></div><div><div>Department: Operations
</div></div><div><div>Job ID: 16367
</div></div><div><div>Brand: Air Arabia Group</div></div></div></div><div></div>
<br><div><h2 class="jobSectionHeader"><b>Description</b></h2>
<div><div><div><div><h2 class="jobSectionHeader"><b>Job Purpose</b></h2>
</div><div><p>Acts as the airline&rsquo;s ambassador; strives to achieve customers&rsquo; loyalty and to promote a positive corporate image, at all times, through enhancing the overall customers&rsquo; experience. Provides excellent customer service to all passengers whilst ensuring their safety and comfort are achieved throughout the complete flight cycle. Be ready and fit to operate ensuring productivity is in line with set measures and company&rsquo;s adopted policies and procedures.</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>Key Result Responsibilities</b></h2>
</div><div><p>Conduct:</p>
<div><ul><li>Ensures timely attendance, proper grooming, fitness and legality of self for the assigned flights. Attends &ldquo;Briefing&rdquo; to ensure acknowledgement of flight details, distribution of roles, targets, security checks, boarding, etc.</li></ul>
</div><p>Safety Measures:</p>
<div><ul><li>Instructs passengers on safety procedures to be followed ensuring their safety and comfort at all times.</li></ul>
<ul><li>Identifies areas of safety and security risks and partners with the Cabin Supervisor to take remedial action in accordance with the SOPs (Standard Operating Procedures).</li></ul>
<ul><li>Administers first aid to passengers where necessary.</li></ul>
<ul><li>Informs Cabin Supervisor, Flight Crew and Captain, as appropriate, with any irregularities and malfunctions promptly.</li></ul>
</div><p>Customer Service:</p>
<div><ul><li>Welcomes passengers and assists in their boarding formalities; enters necessary data into the aircraft logbook as per the Airline and Civil Aviation Authority&rsquo;s adopted procedures.</li></ul>
<ul><li>Provides constant excellent customer services to passengers by attending to their individual pre-bookings, requests and needs.</li></ul>
<ul><li>Identifies and assists passengers experiencing stress or difficulties in accordance with the corresponding policies and procedures detailed in the Operations Manual and other relevant instructions.</li></ul>
<ul><li>Contributes to maximizing on-board revenue and &ldquo;Charity Cloud&rdquo; program by efficiently promoting the on-board meals, products and charity services and thereby achieves individual and team targets.</li></ul>
<ul><li>Ensures proper and secure handling of cash and credit card payments received against individual sales and donations managed by him/her.</li></ul>
</div></div></div><div><div><h2 class="jobSectionHeader"><b>Key Result Responsibilities - Continued</b></h2>
</div><div><p><b>Crosschecking and Reports:</b></p>
<div><ul><li>Carries out pre-flight checks to ensure sufficient supplies, emergency equipment, catering equipment and other specified equipment prior to take off; provides report for any deficiencies to Cabin Supervisor and/or Captain as appropriate.</li></ul>
</div><div><ul><li>Assists in ensuring the aircraft cabin is cleaned thoroughly at transit stations and that adequate re-catering and duty free products are provided before flying.</li></ul>
</div><div><ul><li>Ensures orderly and complete handover/takeover of the cabin to/from catering, cleaning and/or maintenance staff.</li></ul>
</div><div><ul><li>Carries out the post-flight briefing and assessment reports as per adopted policies and procedures: provides objective evaluation of the Cabin Supervisor, reports any problems or discrepancies on flight, closing and sealing of duty free containers.</li></ul>
</div><div><ul><li>Accounts to Cabin Supervisor for the conduct of passengers; carries out the duties of &lsquo;Cabin Supervisor&rsquo; when designated as such by the Captain.</li></ul>
</div><div><ul><li>Maintains necessary professional and safety knowledge and competitiveness by attending recurrent trainings, emergency procedures trainings, and educational workshops and by ensuring current license.
</li></ul><ul><li>Contributes to team effort by accomplishing related results and achieving allocated sales targets and objectives.</li></ul>
</div></div></div><div><div><h2 class="jobSectionHeader"><b>Qualifications (Academic, training, languages)</b></h2>
</div><div><ul><li>Diploma or Higher Secondary Certificate is acceptable for this role; a diploma in Travel/ Tourism is a plus.</li>
<li>Training in First Aid, Safety and Emergency Procedures are an added value.
</li><li>Fit to fly, has good general health, no serious medical conditions or chronic diseases.</li>
<li>Presentable, friendly, demonstrates cheerful and positive attitude even under stress.</li>
<li>Customer service oriented, capable of understanding and attending to customers&rsquo; needs and requests.</li>
<li>Capable of handling difficult situations and angry customers without compromising corporate image.</li>
<li>Focused, capable of identifying irregularities and handling threats and emergencies with efficiency and commitment to successful results.</li>
<li>Proactive, self-motivated, demonstrates initiative and positive teamwork competency.</li>
<li>Very good verbal and written communication skills.</li>
<li>Excellent time management and problem-solving skills.</li>
<li>Proficient in Microsoft Office.</li>
<li>Fluent in English Language. Other languages are an advantage based on the Airline requirements</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Work Experience</b></h2>
</div><div><ul><li>Fresh graduates are encouraged to apply for this role.</li>
<li>Previous experience as cabin crew or in a customer service role in the Airlines/Aviation/ or hospitality Industries shall be treated as an added value.</li>
<li>Active cabin crew license is an advantage.</li>
<li>Capable of working in shift pattern and for extended working hours.</li>
<li>Shows high flexibility and adaptability to frequent changes and busy schedules.</li>
<li>Demonstrates the ability to contribute and successfully deliver against policies, procedures, and set KPIs.</li></ul></div></div></div></div></div>

Cabin Crew Recruitment Drive - Dammam KSA

Halliburton

<div><p>We are looking for the right people &mdash; people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world&rsquo;s largest providers of products and services to the global energy industry.</p><div><div><div><h2 class="jobSectionHeader"><b>
Job Duties</b></h2></div><div>
Under general supervision, acts as primary contact with affiliates, field PSL, and sales personnel. Ensures accurate and timely processing of orders and quotations. Directs the movement of material for global multi-PSL operations. Utilizes knowledge of products and processes to service customer needs. Serves as a liaison for communication with field personnel, engineering, manufacturing, procurement, etc. to fill customer requirements. Coordinates cross-center and vendor supplied orders as required and monitors those shipments. Works with Law Department to ensure export compliance and stays current regarding international material movements and shipping regulations. May give guidance to Order Correspondents as needed. Requires High School Diploma or GED and a minimum of 2 years experience in a customer service environment. Additional experience in areas such as procurement, materials, or logistics is preferred.</div></div><div><div><h2 class="jobSectionHeader"><b>
Qualifications</b></h2></div></div></div><div></div><p><b>
Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation</b>.</p><p></p><p><b><br>
Location</b></p><p>
101 King Abdulaziz Road, Jubail, , 31951, Saudi Arabia</p><p></p><p><b><br>
Job Details</b></p><p><b>
Requisition Number:</b> 207724
<br>
<b>Experience Level: </b>Entry-Level<br>
<b>Job Family:</b> Manufacturing &amp; Supply Chain<br>
<b>Product Service Line: </b>Supply Chain Mgmt
<br>
<b>Full Time / Part Time: </b>Full Time</p><p><b>
Additional Locations for this position:</b></p><p></p><p><b><br>
Compensation Information</b><br>
Compensation is competitive and commensurate with experience.</p></div>

Customer Service Specialist

British Council

<div><p>We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.
</p><p>Working with people in over 200 countries and territories, we are on the ground in more than 100 countries.
</p><p><b>We connect. We inspire.
</b></p><div><p><b>Role Purpose
</b></p><p>As a Customer Service and Sales Officer, you will be the face of the British Council, acting as a trusted ambassador and delivering an outstanding, end‑to‑end customer experience. You will confidently handle enquiries related to British Council English language programmes and examination services, ensuring every interaction reflects our values and meets agreed service standards and KPIs.
</p><p>The role plays a vital part in driving commercial success by converting enquiries into enrolments and registrations, supporting both Teaching Centre and Exams teams to meet and exceed their sales targets. Working with new and existing students and prospective exams candidates, you will build strong relationships, identify customer needs, and consistently achieve excellent sales and service outcomes.
</p><div><p><b>Main Accountabilities
</b></p><p>The post holder will deliver high‑quality, day‑to‑day customer service across all channels, including face‑to‑face, phone, email, chat and social media, ensuring every interaction reflects the British Council&rsquo;s brand, values and customer service standards. They will provide accurate information, manage customer expectations, maintain complete and up‑to‑date records on CRM and relevant systems, and contribute insights to the Voice of the Customer programme. The role also includes reception, registration and event support duties, ensuring all customer‑facing spaces, communications and behaviours are professional, welcoming and fully compliant with safeguarding and corporate policies.
</p><p>The role is accountable for achieving agreed individual sales and conversion targets by building strong relationships with prospective and existing customers and guiding them through the full journey from enquiry to registration. This includes handling assigned opportunities, making proactive outbound calls, following up lapsed or undecided customers, capturing and nurturing leads through CRM, and maximising cross‑selling and up‑selling opportunities. The post holder will maintain strong product knowledge, monitor conversion performance, handle objections effectively and actively share insights to improve sales outcomes.
</p><p>In support of the Teaching Centre and Exams teams, the post holder will assist with student and candidate registrations, class placements, examinations services delivery and post‑service follow‑up, ensuring a seamless and positive customer journey. The role includes accurate data entry on relevant systems, administering payments and refunds in line with financial and audit requirements, coordinating with internal teams to resolve issues and complaints, and providing operational and administrative support as required to meet income, quality and customer satisfaction targets.
</p><p><b>Qualifications &amp; Experience
</b></p><p><b>Essential
</b></p><ul><li>Professional proficiency in English (B2) and Arabic (C1).
</li><li>Higher Diploma and/or equivalent professional experience
</li><li>Proven experience in customer service and sales
</li><li>Strong knowledge of marketing and negotiation techniques
</li><li>Quick learner with a genuine passion for customers and sales
</li><li>Self‑motivated and results‑driven
 </li></ul><p><b>Desirable
</b></p><ul><li>Customer Service Professional Qualification
</li><li>Relevant qualification or training undertaken in Sales
</li><li>Hands-on experience with CRM software is a plus
</li></ul><p><b>Important Information
</b></p><ul><li>Location: KSA - Dammam
</li><li>Pay Band: 4 H
</li><li>Contract type : 1 year Fixed term Contract
</li><li>Closing date: 10th May 2026
</li><li>Monthly Gross Salary: 4820 SAR
</li><li>Benefits: Housing Allowance -1400 SAR and Transport allowance &ndash; 700 SAR
</li></ul><p><b>The role is open to candidates who have legal right to live and work in the job location.
</b></p></div></div><p>A connected and trusted UK in a more connected and trusted world.
</p><p><b>Equality, Diversity and Inclusion Statement
</b></p><p>We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.<br>
</p><p></p><p><b>Safeguarding Statement
</b></p><p>The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council&rsquo;s Safeguarding policies for Adults and Children.
</p><p>If you experience any difficulties with submitting your application, please email askhr@britishcouncil.org</p></div>

Customer Services Advisor

Steel Force Building Materials Trading

<p><b>Job description</b></p><p><b>Position: </b>Counter Salesman</p><p>As the public face of the company the Counter Salesman is responsible for dealing with any and all customer questions about the products and services the company offers. Counter Salesman is expected to be continuously updating their knowledge of the company products, services, and policies.</p><ul><li>Assist the customers at the counter with their queries and at the same time provide them with the resolution effectively.</li><li>Ask questions politely and provide relevant information to the customers that they might need and then list down the orders which the customers might purchase thereby providing them excellent service.</li><li>Must treat all the customers with respect and courtesy.</li><li>Mention each and every record in the computer including customer details and customer orders, pricing, quotations and should be able to retrieve it whenever needed.</li><li>Need to follow up on the orders which the customer makes and should be upbeat while resolving problems and ensuring customer satisfaction.</li><li>Provide with quotes of various quotes which is appropriate.</li><li>Update the product details with any of the resources working in a continuous manner.</li><li>Keep yourself updated with the product inventory and its functionality.</li><li>Communicate effectively with the customers regarding any relevant procedures and policies which might be beneficial to them.</li><li>Must check the quality and the quality of the product which is brought into the warehouse, need to verify it depending on the order made initially.</li><li>Ensure that each product is stacked as per their location in the warehouse and organize it effectively.</li><li>Follow each safety rules assigned.</li><li>Should be active enough to inform the manager of any potential harmful condition.</li><li>Perform inspections of the delivery vehicle whenever required.</li><li>Count and check the physical condition of the material returned from the customer.</li><li>Arrange for the material to be unloaded in a proper and correct manner.</li><li>To check and identify the stacking position of the material and to oversee that the instructions are followed correctly.</li><li>Documentation of orders / vouchers.</li><li>Create strategies to ensure that sales targets are met.</li><li>Develop business and sales of the branch.</li><li>Maintain all safety standards, be on time at office and respect the colleagues, seniors, and the management hierarchy.</li><li>Maintain knowledge of Company standards and incorporate these into your work.</li><li>Reviewing information for completeness and accuracy.</li><li>Ensure that you display a presentable and professional appearance at all times.</li><li>Ensure that company policies and codes of conduct are followed at all times.</li><li>Maintain confidentiality with regard to the information being processed, stored or accessed.</li><li>Performs various physical duties as assigned.</li><li>Performs other duties and responsibilities as may arise from time to time and as may be assigned by the employer from time to time.</li></ul><p><b>Counter Salesman Requirements:</b></p><ul><li>An Associate&rsquo;s degree or high school diploma.</li><li>Retail sales experience.</li><li>A professional appearance.</li><li>Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment.</li><li>The ability to read, write, and perform basic math.</li><li>The ability to stand and walk for extended periods of time.</li></ul><p>Pay: From ﷼5,500.00 per month</p><p>Work Location: In person</p>

Counter Salesman

Foodics

<div><p><b>Who Are We</b>❓<br>
<i>We Are Foodics!</i> a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarter in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far! making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region. Also Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.</p><p></p><p><b>
What Will You Do❓</b></p><ul><li>
Respond to and qualify real-time telephone and web inquiries coming from Foodics website and other communication channels regarding our company's products and services</li><li>
Do cold calls to generate new sales opportunities and endorse to the sales team, once converted</li><li>
Follow-up leads via phone and email to schedule meetings between prospects and Foodics sales team and insert leads into the CRM</li><li>
Handle inquiries and overcome objections regarding Foodics with an end goal of scheduling a sales demo</li><li>
Manage prospects with the ability to articulate value proposition, navigate objections, and foster relationships</li><li>
Communicate in a manner that establishes Foodics as an authoritative source and gives the prospect a feel for the brand</li><li>
Establish rapport on the phone and back it up with confident credibility</li><li>
Work closely with the entire sales operations team to accelerate the sales cycle and to extend our reach into target account</li><li>
Support marketing efforts by assisting in online, direct mail and other marketing campaigns</li></ul><p></p><p><b>
What Are We Looking For❓</b></p><ul><li>
Bachelors degree holder in Communications, English or any business course</li><li>
Minimum of 1-2 years of customer service and/or sales experience preferred, but talented individuals with a passion for SaaS sales will be considered</li><li>
Confident in handling calls and making cold calls</li><li>
Excellent customer service skills - will never take a &quot;NO&quot; personality</li><li>
Previous experience in a hospitality environment is a plus</li><li>
Experience using Salesforce or any CRM systems is an advantage</li><li>
Must be fluent in speaking in Arabic and English. Fluency in other languages is an advantage</li><li>
Should be well organized and have exceptional attention to details</li><li>
A desire for continuous learning, improvement, and overall career growth</li><li>
Self-starter with the ability to work independently across functional groups and on multiple initiatives simultaneously</li><li>
Must be flexible to work in a fast-paced and evolving environment</li></ul><p></p><p><b>
What We Offer You❗</b></p><p>
We believe you will love working at Foodics!</p><ul><li><ul><li>
We offer highly competitive compensation packages, including bonuses and the potential for shares.</li><li>
We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.</li><li>
Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.</li><li>
We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.</li></ul></li></ul></div><p></p>

Sales Coordinator

Bilflex llc

<p><b>Job Description</b></p><p><b>Position Description &ndash; </b>Sales Engineer.</p><p><b>Reports To: </b>Operation Manager<b>. </b><br/><b>Job Status: </b>Full Time</p><p><b>About the job</b></p><p>A highly reputable, rapidly growing industrial company seeks an experienced, outstanding Sales Representative with Outside Sales and Business-to-Business (B2B) experience. The ideal candidate has strong communication skills, experience in specialized parts, mechanical knowledge of hydraulic cylinder and hose equipment, and service and repair.</p><p><b>Sales Representative Duties and Responsibilities</b></p><p>The Sales Representative will act on behalf of Al Rayan Technical &amp; Maintenance by creating value for current and future customers, managing client relationships, and relaying customer and market information back to Executive Leadership. This is a commission position for an experienced Sales Representative or Account Manager looking to partner with a rapidly growing, service-orientated company.</p><ul><li>Sales rep will manage all client communications and report any issues to Business Partners</li><li>Organize a layout to follow up with all clients and submit weekly agenda to Lead.</li><li>Conduct daily, and weekly follow-up with current and prospective clients.</li><li>Ask clients for referrals.</li><li>Recommend products to customers based on customer&rsquo;s needs and interests.</li><li>Maintain records, reports, and notes on daily orders and phone conversations with customers.</li><li>Keep ahead of the industry&rsquo;s developments and apply best practices to areas of improvement.</li><li>Submit detailed summaries, daily and weekly, of issues on accounts and suggest resolutions.</li><li>Build and maintain customer relationships; provide technical product information to customer support and prepare thorough and accurate quotes, order acknowledgments, samples, etc.</li><li>Attend training and sales meetings to stay current with all company products.</li><li>Collaborate with all appropriate departments and personnel to ensure customer satisfaction.</li><li>Comply with all company rules, policies, and procedures.</li></ul><p><b>Qualifications</b></p><ul><li>Preferred: 6+ years of sales experience in industrial/mechanics/Fluid Power</li><li>Ability to work independently &ndash; progressively and creatively.</li><li>Know the basics of Mechanical operations of heavy machinery or job sites.</li><li>Independently identify areas of need and give feedback to Business Partners</li><li>Ability to work independently, in Office or Remotely</li><li>Comfortable at Job Sites, Project Management Meetings, And Person Contact</li><li>Strong and Ethical daily work management</li><li>Strong written and verbal skills in English.</li></ul><p>Job Type: Full-time</p><p>Pay: ﷼2,500.00 - ﷼7,000.00 per month</p><p>Education:</p><ul><li>Diploma (Preferred)</li></ul><p>Work Location: In person</p>

Sales Engineer

Explore 159+ Customer service representative in Al Khobar this May. Find roles across top companies and apply now to boost your career.

159 customer service representative jobs In Al Khobar

Cabin Crew Recruitment Drive - Dammam KSA

Customer Service Specialist

Customer Services Advisor

Counter Salesman

Counter Salesman

Sales Coordinator

Sales Engineer