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customer service representative - temporary

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customer service representative

ChampionX

<div><div>ChampionX has an immediate need for a Customer Service Representative based in Dammam, Saudi Arabia. The role is responsible to be involved in managing customer inquiries, coordinating logistics activities, and ensuring timely order processing. Responsibilities also include follow-up on payment processing to maintain smooth operations. Strong communication, organizational, and multitasking skills are essential for success in this role.
What&rsquo;s in it For You:<ul><li>
The ability to make an impact and shape your career with a company that is passionate about growth.</li><li>
The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best.</li><li>
Thrive in a company that values sustainability, drives a safety-focused culture and empowers its employees through continuous improvement</li><li>
Access to Employee Resource Groups (ERG&rsquo;s). These grassroots, employee-led groups are open to anyone in the organization and allow employees to come together to explore common interests and foster a diverse and inclusive workplace within the organization</li><li>
Access to multiple knowledge sharing platforms to enhance collaboration and engagement.</li></ul>
What You Will Do:<ul><li>
Follow safety policies to provide a safe workplace for all employees and supports the guiding principles of Goal Zero to continually improve the plant&rsquo;s safety, health and environmental performance, security, and efforts to respond to public concerns relating to design, development, manufacture, storage, marketing, distribution, use and ultimate safe disposal of chemical products. Drive culture of safety; Report safety observations / incident.</li><li>
Supports and is committed to the Quality Improvement Process. Plans strategies to ensure error-free work by &ldquo;doing it right the first time&rdquo; and conveys this attitude in the daily performance of various duties, in our drive continuous improvement.</li><li>
Enter customer orders accurately into the system and provide timely confirmation to customers and the sales team.</li><li>
Monitor open purchase and sales orders daily to ensure timely processing and fulfillment.</li><li>
Enter and manage customer orders in the ERP system, ensuring accuracy and completeness.
</li><li>Perform all required system transactions throughout the order lifecycle</li><li>
Ensure system reflects real-time order status for visibility across departments.</li><li>
Provide regular shipping updates to customers and sales representatives.</li><li>
Upload all required documentation to the customer portal to facilitate timely payment and follow up on collection processes.</li><li>
Liaise with the Credit team to resolve credit and delivery holds promptly.</li><li>
Review Letters of Credit to ensure compliance with company procedures.</li><li>
Coordinate with planners to meet requested delivery dates.</li><li>
Review pending order status with internal suppliers to ensure timely delivery.</li><li>
Improve service levels by ensuring on-time delivery to both internal and external customers.</li><li>
Ensure adherence to Customer Service KPIs and escalate issues as needed.</li><li>
Prepare accurate shipping documents and ensure timely invoicing and communication to customers.</li><li>
Maintain organized filing systems and records for audit purposes.</li><li>
Follow company policies, processes, and compliance requirements, including VAT and E-invoicing regulations</li><li>
Participate in weekly reporting and calls with stakeholders to review performance and resolve issues.</li><li>
Ensure system updates reflect the accurate status of customer orders.</li></ul>
MINIMUM EDUCATION AND EXPERIENCE:<ul><li>
 Strong communication, interpersonal, and presentation skills</li><li>
Must have strong Microsoft Excel, Word, Power Point and Word skills. Must be able to create excel sheets to analyze data (V-Look ups &amp; Pivots essential. Must be able to create professional and impactful PowerPoint presentations.</li><li>
2 years of experience in similar industrial fields.</li><li>
Diploma or bachelor's degree in relevant field.</li><li>
Fluency in English both verbal and written. Arabic language would be an advantage.</li><li>
Change Management strategy knowledge and experience in supporting transformational business programs</li><li>
Strong and effective communication and leadership skills, demonstrating traits such as persuasiveness, negotiation skills, conflict management and resolution techniques.</li><li>
A flexible working approach with the ability to respond to ad-hoc and unexpected issues, effectively.</li><li>
Comfortable with ambiguity and ability to work with good judgement
</li><li>Strong organization, sense of urgency, prioritization and multi-tasking skills.</li></ul>
About ChampionX:
ChampionX is a global leader in providing chemistry programs and services, drilling technology, artificial lift solutions, and automation technologies for the upstream and midstream oil and gas industry. Our world-class safety culture fuels our purpose to improve lives through our commitment to deliver sustainable operations
Our Commitment to Diversity and Inclusion
At ChampionX, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every employee can grow and achieve their best. We are committed to fair and equal treatment of employees and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any employee or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran. 
In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce. 
We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles&rsquo; Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.</div></div>

Customer Service Representative - Temporary

Saudi Diesel Equipment Company

<div>
 
 Job Purpose
 
 
 
 To be the first point of contact for Customers concerning the service and repair of their equipment. Areas of responsibility include all Customer related activities which influence service and parts handling.
 
 
 
 Primary Responsibilities
 
 
 
 <ul>
 <li>
 Responsible for opening and closing of Work Orders and providing summary of WIP to the Service Manager
 </li>
 <li>
 When preparing a Work Order, obtain customer authority / agreement for the work to be performed, and inform the customer of the estimated repair cost and time to complete the work
 </li>
 <li>
 Provide quotations for Service operations to the Customer
 </li>
 <li>
 Create requisition for sublet work.
 </li>
 <li>
 Report to the Service Manager work to be carried out under warranty
 </li>
 <li>
 Request approval from Service Manager any work to be carried out under goodwill.
 </li>
 <li>
 File and update all types of service/technical publications and maintain Quality system
 </li>
 <li>
 Follow up with service manager &amp; account department the status of account receivables and if credit limit exception occurs
 </li>
 <li>
 Report to Service Manager any service-related customer complaints and concerns in his absence
 </li>
 <li>
 Maintain machine history record
 </li>
 <li>
 To handle all telephone calls, whether internal or external, in a professional manner
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 High school Diploma
 </li>
 <li>
 ISO related courses
 
 
 
 </li>
 </ul>
 
 Knowledge, Skills &amp; Experience
 
 
 
 <ul>
 <li>
 Knowledge of administrative and clerical procedures
 </li>
 <li>
 Working proficiency in MS Word, Excel and Outlook
 </li>
 <li>
 Designing forms, managing files and record-keeping
 </li>
 <li>
 Stenography and transcription
 </li>
 <li>
 Ability to propose office procedures in line with company policies and business processes
 </li>
 </ul>
</div>

Service Coordinator

Hamad M. Al Rugaib & Sons Trading Co.

<div>Job Overview 
We are interested in hiring a dedicated and experienced Sales Associate to join our Sales team. 
As a Sales Associate, you are expected to drive sales in the most efficient way. Your job duties will be to sell products and services offered by the company. You are responsible to assist the customers in providing accurate product knowledge and answering their questions as needed. 
You should be able to handle customer complaints in a professional manner. Your main goal will be to provide excellent customer satisfaction as well as an exceptional customer experience. Maintaining and updating the cash register on a daily basis is a mandatory task for this position. 
In addition to this, you should possess excellent customer service and extraordinary interpersonal skills. Prior experience working as a Sales Associate will be an advantage. You should have amazing verbal and written communication and phenomenal sales skills. If your experience and skills match our criteria for the role of Sales Associate, apply for this job now. We will love to meet you. 
Responsibilities
<ul><li>
Greet customers and provide information on the products and services.</li><li>
Maintain the cash register and other financial records.</li><li>
Assist customers throughout the buying process to drive sales.</li><li>
Answer all the queries the customers have regarding the products and services.</li><li>
Achieve monthly sales targets and set organizational goals.</li><li>
Handle inventory levels and restock them as and when required.</li><li>
Work in collaboration with other Sales Representatives.</li><li>
Provide excellent customer satisfaction to increase sales.</li><li>
Manage and supervise the return process of any merchandise.</li><li>
Adhere to compliance in regards to the store functionality and appearance.</li><li>
Manage customer&rsquo;s complaints in an accurate and timely manner.</li><li>
Get involved and plan out promotional activities.</li><li>
Suggest ways and devise strategies to improve sales in an effective manner.</li></ul>

Requirements
<ul><li>
Minimum Qualification: Diploma and above</li><li>
Prior work experience as a Sale Associate, Sales Representatives, Sales Consultant, or a similar role.</li><li>
Demonstrate excellent ability to handle customers in a professional manner.</li><li>
Detailed know-how on the product and services offered.</li><li>
Ability to maintain a positive environment.</li><li>
Extraordinary verbal and written communication skills.</li><li>
Great time management skills.</li><li>
Ability to handle confidential information.</li><li>
Solid organizational and sales skills.</li><li>
Exceptional customer service skills.</li><li>
A charming and presentable personality.</li><li>
Ability to work for long hours and weekends as well.</li><li>
Strong work ethic.</li><li>
A keen eye for detail.</li></ul></div>

Sales Associate

gulf power marine

We are hiring for Sales clerk!We are open to hiring global talent.Purpose of the job:The role is to win a new business with clients. Under general supervision of the Sales Manager.Qualifications and Experience &amp; Skills requirement:-Good command of Arabic &amp; English-Has the ability to work as a team worker.-Minimum High school diploma.-1+ years' retail sales or customer service.-Excellent communication and organizational skills.-Willingness to work as needed.-Skill and experience in Contract negotiation and completion.-Meeting Sales Goals, Creativity, Sales Planning.Duties and Responsibilities:-Report administratively and functionally to Operation Manager.-Employee performs a variety of routine tasks relating to sales.-Coordinates the requests, Prepare RFQs and send it to the supplier-Prepare OFFERs documents and send it to the client- Following up on assign action items.-Responds to incoming emails and telephone calls; provides information and assistance and refers them to others as needed.-Liaising with suppliers to check the progress of existing orders.-Performs other duties as assigned and within the scope of this position.-Answers customer's questions concerning location, price, and use of merchandise.-Totals price and tax on merchandise purchased by customer.Job Type: Full-timeApplication Question(s):<ul><li>Where are you located?</li></ul>

Sales clerk

PepsiCo

<div>Overview :

We Are PepsiCo<div></div> 
PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated more than $79 billion in net revenue in 2021, driven by a complementary beverage and convenient foods portfolio that includes LAY&rsquo;S &reg;&#65039;, DORITOS &reg;&#65039;, CHEETOS &reg;&#65039;, GATORADE &reg;&#65039;, PEPSI &reg;&#65039;, QUAKER &reg;&#65039; and more. PepsiCo's product portfolio includes a wide range of enjoyable foods and beverages, including many iconic brands that generate more than $1 billion each in estimated annual retail sales.<div></div> 
Guiding PepsiCo is our vision to Be the Global Leader in Beverages and Convenient Foods by Winning with PepsiCo Positive (pep+). pep+ is our strategic end-to-end transformation that puts sustainability and human capital at the center of how we will create value and growth by operating within planetary boundaries and inspiring positive change for planet and people.<div></div> 
Our employees drive our culture. No two days are the same; we are dynamic and full of passionate teams that embrace new ideas through our collaborative spirit. At PepsiCo, we know that our company can only succeed when our associates and the society we serve flourishes. We are committed to fostering a diverse workforce by creating a collaborative, equitable and inclusive space where everyone, regardless of what we look like, where we come from or who we love, has a voice. At PepsiCo we create a Space to be y( )u.<div></div> 
Learn more about our culture and life at PepsiCo: https://stories.pepsicojobs.com/<div></div><div> 
Join PepsiCo, dare to transform.</div> 
<div></div>
Responsibilities:
<div>
JOB PURPOSE 
As part of the sales team the primary role of this position is to maximize sales volume, minimize stales,
 
achievement of distribution targets, implementation of agreed merchandising standards, collection of
 
accounts receivable and maintaining high levels of customer service. Operating procedures must be followed
 
to ensure that there is continuity of standards across the KSA to support these primary job functions. In
 
addition to these duties the salesman will also provide his supervisor with latest market information in order
 
to develop any sales opportunities. The salesman will be required to attend training courses designed to
 
improve levels of professionalism and customer service. The salesman is required to complete a daily
 
debriefing with his supervisor.</div><div></div><div> 
PRINCIPAL ACCOUNTABILITIES 
Responsibilities: 
&#61623; Sell the full range of products to an agreed list of customers. Sales will be measured against previously
 
agreed targets. Levels of stales must be below the agreed target provided by his supervisor.
&#61623; 
The customers are to receive the service approved by the supervisor. The call frequency as well as the daily
 
route plan are key to maintaining the levels of customer satisfaction demanded by the company. The actual
 
customers visited on a daily basis will be reviewed by the supervisor during the daily debriefing sessions. 
&#61623; Carry out the daily and weekly vehicle checks as laid down in the operating procedures. The salesman is
 
responsible for maintaining the sales vehicle in a clean and roadworthy condition and any defects or damage
 
must be reported at the earliest opportunity to the supervisor.
&#61623; 
Daily the salesman will agree his order requirements for the next selling period.
&#61623; 
Maintaining individual customer stock levels to the agreed requirements in order to make sure that out of
 
stock problems are kept to a minimum.
&#61623; 
The salesman is responsible for the implementation of the agreed in store merchandising communicated by
 
the supervisor. Where there is additional support from a company merchandiser the salesman will agree
 
with the supervisor the arrangements planned in the outlets with the support.
&#61623; 
Advise the supervisor of any relevant competitor activity taking place in the area served by the salesman.
 
This will be part of the daily debriefing with the supervisor. 
&#61623; Daily reconciliation of all cheques, cash &amp; credit sales. Zero stock &amp; cash shortages. 
&#61623; Sales staff are to be neatly groomed and presentable at all times.
&#61623; 
Maintain a high standard of driving and obey the driving regulations.
&#61623; 
The following Key Performance Indicators (KPI&rsquo;s) will be used to measure a salesman&rsquo;s performance. Failure
 
to deliver consistently the results required will lead to disciplinary action. 
Key Performance Indicators: 
&#61623; Daily/weekly sales vs planned sales. 
&#61623; Daily positive calls vs plan 
&#61623; Daily call sequence vs plan. 
&#61623; Stales vs target. 
&#61623; Zero cash &amp; stock shortages</div>
Qualifications:
<div>
EXPERIENCE / COMPETENCIES REQUIRED 
&#61623; Customer service skills. 
&#61623; Good communication and interpersonal skills. 
&#61623; Excellent verbal and written communication skills in English and Arabic. 
&#61623; Analytical skills.</div></div>

Sr. Route Salesman

We are hiring for SALES EXECUTIVE (OIL &amp; GAS &amp; MARINE SECTOR)!We are open to hiring global talent.Purpose of the job:Assist Senior Sales Executive.Qualifications and Experience &amp; Skills requirement&middot; High School Graduate or College Graduate.&middot; 1 Year Experience as Sales Clerical work / Customer Service Experience.&middot; Good Command in English language; excellent command (Verbal / Writing and Reading).&middot; Good knowledge in computer basic operations.&middot; Strong personality with a good appearance.&middot; Has typing speed of no less than 20 words per minute.Duties and Responsibilities1. Process client(s) daily inquiry.2. Establish the daily/weekly work plan.3. Prepare sales offer and submit to the client(s).4. Contact client(s) for sales offer follow up.5. Contact approve vendor for quotation request.6. Respond to and follow up sales enquiries using appropriate methods.7. Assess scope of enquiries from customers.8. Processing of client&rsquo;s orders.9. Coordinate with warehouse department for stock item availability.10. Build rapport with customers and provide them with genuine guidance and support.11. Provide full support to Senior Sales Executive daily work routine in the office.How to Apply:If you believe you have the skills and enthusiasm to grow in this field, please send your CV to career@gulfpowermarine.comwith &ldquo;SALES EXECUTIVE&rdquo; in the subject line.Job Type: Full-time

Graphic and Interior Designer

Explore 229+ Customer service representative in Al Khobar this September. Find roles across top companies and apply now to boost your career.

229 customer service representative jobs IN Al Khobar

Customer Service Representative - Temporary

Customer Service Representative - Temporary

Service Coordinator

Sales Associate

Sales clerk

Sr. Route Salesman

Graphic and Interior Designer