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Coperion

<div><div>Coperion Middle East Co., Ltd., founded in 2011 and based in Al Jubail, KSA, serves customers in the entire Gulf Region. We are part of Hillenbrand.</div><div>
This service site focuses on all kinds of services for extrusion and compounding lines, bulk material handling equipment and feeders for the Kingdom of Saudi Arabia as well as the entire GCC area. The facility comes with a modern workshop providing repair services to customers in the Gulf Region and beyond.</div><div>
We are now hiring:</div><div>
Customer Service Representative</div><div>
Position Summary:</div><div>
Our Customer Service Representative plays a vital role as the primary contact for coordinating with customers to promote and manage spare parts sales within the Coperion product portfolio. The candidate will leverage their commercial and technical expertise to support customers, help achieve sales targets and foster enduring customer relationships.</div><div>
Responsabilities:</div><ul><li>
Upon receiving &ldquo;Request for Quotes&rdquo; from clients, initiate the internal process to clarify both technical and commercial requirements in aftersales.</li><li>
Prepare accurate and timely technical and commercial quotations, ensuring clear identification of the customer&rsquo;s requested spare parts.</li><li>
Follow up with clients via phone and email to provide additional support or address further requirements, facilitating the receipt of purchase orders for the quotations provided and achieving order intake goals.</li><li>
Conduct research to identify opportunities for actively selling the full range of Coperion products, aiming to meet the company's sales targets.</li><li>
Contribute actively to achieving monthly sales targets in line with company objectives &amp; guidelines.</li><li>
Analyze historical customer purchasing patterns and identify competitive threats, then develop strategic plans to enhance the company's market position.</li></ul><div>
Skills Required:</div><ul><li>
Minimum 2 years&rsquo; experience in Machinery Sales with Excellent communication and interpersonal skills.</li><li>
Fluency in English (verbal and written). Proficiency in Arabic is preferred.</li><li>
Proven experience with extrusion systems, pneumatic conveying, and feeding systems within the petrochemical or compounding industries.</li><li>
Proficiency in MS Office Suite and a willingness to learn Coperion&rsquo;s ERP and reporting systems.</li><li>
Demonstrated professionalism with a focus on delivering high-quality work efficiently</li><li>
Quick learner with the ability to grasp new concepts and technologies rapidly.</li><li>
Ability to set high performance standards and work proactively.</li><li>
Initiative-driven team player with a collaborative approach</li></ul><div>
Join our team and contribute to the growth of our business by providing exceptional customer service and driving the sales of our spare parts portfolio.</div><div></div><div>
Who we are:</div><div></div><div>
Coperion is an industry leader in compounding and extrusion, feeding and weighing, bulk material handling and service, bringing a wealth of know-how and experience to the market. Customers benefit from Coperion&rsquo;s divisions of Polymer, Equipment &amp; Systems, and Service that are optimally networked on a global basis to offer ultimate support in the design, manufacturing and implementation of ideal systems. Staffed by engineers, chemists, technicians and a variety of industry experts, these Divisions form a powerhouse of process solutions for their customers. Coperion is an Operating Company of Hillenbrand.</div><div><br>
Hillenbrand (NYSE: HI) is a global industrial company that provides highly-engineered, mission-critical processing equipment and solutions to customers in over 100 countries around the world. Our portfolio is composed of leading industrial brands that serve large, attractive end markets, including durable plastics, food, and recycling. Guided by our Purpose &mdash; Shape What Matters For Tomorrow&trade; &mdash; we pursue excellence, collaboration, and innovation to consistently shape solutions that best serve our associates, customers, communities, and other stakeholders. To learn more, visit: www.Hillenbrand.com.<br>
<br>
EEO: The policy of Hillenbrand Inc. is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, Hillenbrand Inc. and our operating companies are committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at recruitingaccommodations@hillenbrand.com . In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. At Hillenbrand, everyone is welcome to apply and &quot;Shape What Matters for Tomorrow&quot;.</div></div>

Customer Service Representative

STFS GROUP

<p><b>Job Description &ndash; Customer Service / Receptionist (Saudi National)</b></p><p><b>Industry:</b> Automotive<br/><b>Position:</b> Customer Service Executive / Receptionist<br/><b>Nationality Required:</b> Saudi National<br/><b>Location:</b> Alkobar</p><p><b>Department:</b> Customer Care / Front Office</p><p><b>Position Overview:</b></p><p>We are seeking a friendly, professional, and customer-focused <b>Saudi National</b> to join our automotive team as a <b>Customer Service / Receptionist</b>. The ideal candidate will be the first point of contact for customers, ensuring smooth communication, professional greetings, and efficient support throughout their visit or inquiry.</p><p><b>Key Responsibilities:</b></p><p><b>Front Desk &amp; Customer Handling</b></p><ul><li>Greet customers warmly and assist them with inquiries.</li><li>Manage customer check-ins for service appointments.</li><li>Direct visitors to the appropriate department (Service, Sales, Spare Parts, etc.).</li><li>Answer incoming calls and transfer them to the relevant staff members.</li></ul><p><b>Customer Service Support</b></p><ul><li>Maintain customer records and update appointment schedules.</li><li>Coordinate with the service team regarding customer vehicle status.</li><li>Provide accurate information about services, promotions, and timelines.</li><li>Handle customer complaints professionally and escalate when necessary.</li></ul><p><b>Administrative Tasks</b></p><ul><li>Manage daily front desk operations efficiently.</li><li>Maintain a clean and welcoming reception area.</li><li>Assist with preparing basic reports, logs, and customer feedback forms.</li><li>Organize documents such as invoices, job cards, and delivery notes.</li></ul><p><b>Skills &amp; Qualifications:</b></p><ul><li><b>Saudi National (mandatory).</b></li><li>Prior experience in customer service, reception, or automotive industry is an advantage.</li><li>Excellent communication skills in Arabic (English is a plus).</li><li>Professional appearance, positive attitude, and strong customer-handling ability.</li><li>Able to multitask and work in a fast-paced automotive environment.</li><li>Basic computer skills (MS Office, CRM systems).</li></ul><p>Job Type: Full-time</p>

Customer service cus receptionist

PepsiCo

<div>Overview :
<p><b>
We Are PepsiCo</b></p><div></div><p><br>
PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated more than $79 billion in net revenue in 2021, driven by a complementary beverage and convenient foods portfolio that includes <b>LAY&rsquo;S &reg;&#65039;, DORITOS &reg;&#65039;, CHEETOS &reg;&#65039;, GATORADE &reg;&#65039;, PEPSI &reg;&#65039;, QUAKER &reg;&#65039;</b> and more. PepsiCo's product portfolio includes a wide range of enjoyable foods and beverages, including many iconic brands that generate more than $1 billion each in estimated annual retail sales.</p><div></div><p><br>
Guiding PepsiCo is our vision to Be the Global Leader in Beverages and Convenient Foods by Winning with PepsiCo Positive (pep+). pep+ is our strategic end-to-end transformation that puts sustainability and human capital at the center of how we will create value and growth by operating within planetary boundaries and inspiring positive change for planet and people.</p><div></div><p><br>
Our employees drive our culture. No two days are the same; we are dynamic and full of passionate teams that embrace new ideas through our collaborative spirit. At PepsiCo, we know that our company can only succeed when our associates and the society we serve flourishes. We are committed to fostering a diverse workforce by creating a collaborative, equitable and inclusive space where everyone, regardless of what we look like, where we come from or who we love, has a voice. At PepsiCo we create a Space to be y( )u.</p><div></div><p><br>
Learn more about our culture and life at PepsiCo: https://stories.pepsicojobs.com/</p><div></div><div><b><br>
Join PepsiCo, dare to transform.</b></div><br>
<div></div>
Responsibilities:
<div><b>
JOB PURPOSE</b><br>
As part of the sales team the primary role of this position is to maximize sales volume, minimize stales,
<br>
achievement of distribution targets, implementation of agreed merchandising standards, collection of
<br>
accounts receivable and maintaining high levels of customer service. Operating procedures must be followed
<br>
to ensure that there is continuity of standards across the KSA to support these primary job functions. In
<br>
addition to these duties the salesman will also provide his supervisor with latest market information in order
<br>
to develop any sales opportunities. The salesman will be required to attend training courses designed to
<br>
improve levels of professionalism and customer service. The salesman is required to complete a daily
<br>
debriefing with his supervisor.</div><div></div><div><b><br>
PRINCIPAL ACCOUNTABILITIES</b><br>
Responsibilities:<br>
&#61623; Sell the full range of products to an agreed list of customers. Sales will be measured against previously
<br>
agreed targets. Levels of stales must be below the agreed target provided by his supervisor.
&#61623; <br>
The customers are to receive the service approved by the supervisor. The call frequency as well as the daily
<br>
route plan are key to maintaining the levels of customer satisfaction demanded by the company. The actual
<br>
customers visited on a daily basis will be reviewed by the supervisor during the daily debriefing sessions.<br>
&#61623; Carry out the daily and weekly vehicle checks as laid down in the operating procedures. The salesman is
<br>
responsible for maintaining the sales vehicle in a clean and roadworthy condition and any defects or damage
<br>
must be reported at the earliest opportunity to the supervisor.
&#61623; <br>
Daily the salesman will agree his order requirements for the next selling period.
&#61623; <br>
Maintaining individual customer stock levels to the agreed requirements in order to make sure that out of
<br>
stock problems are kept to a minimum.
&#61623; <br>
The salesman is responsible for the implementation of the agreed in store merchandising communicated by
<br>
the supervisor. Where there is additional support from a company merchandiser the salesman will agree
<br>
with the supervisor the arrangements planned in the outlets with the support.
&#61623; <br>
Advise the supervisor of any relevant competitor activity taking place in the area served by the salesman.
<br>
This will be part of the daily debriefing with the supervisor.<br>
&#61623; Daily reconciliation of all cheques, cash &amp; credit sales. Zero stock &amp; cash shortages.<br>
&#61623; Sales staff are to be neatly groomed and presentable at all times.
&#61623; <br>
Maintain a high standard of driving and obey the driving regulations.
&#61623; <br>
The following Key Performance Indicators (KPI&rsquo;s) will be used to measure a salesman&rsquo;s performance. Failure
<br>
to deliver consistently the results required will lead to disciplinary action.<br>
Key Performance Indicators:<br>
&#61623; Daily/weekly sales vs planned sales.<br>
&#61623; Daily positive calls vs plan<br>
&#61623; Daily call sequence vs plan.<br>
&#61623; Stales vs target.<br>
&#61623; Zero cash &amp; stock shortages.</div>
Qualifications:
<div><b>
EXPERIENCE / COMPETENCIES REQUIRED</b><br>
&#61623; Customer service skills.<br>
&#61623; Good communication and interpersonal skills.<br>
&#61623; Excellent verbal and written communication skills in English and Arabic.<br>
&#61623; Analytical skills.</div></div>

Salesman

Matar Al Baqmi Holding Company

<div><h3 class="jobSectionHeader"><b>Job Role / Purpose</b></h3><p>
The <b>Customer Service Executive</b> will support the Sales Team in executing strategies to improve customer satisfaction, streamline service processes, and drive customer loyalty for the Salama Automotive product portfolio.</p><p>
The role focuses on managing customer interactions, building and maintaining strong customer relationships, and addressing customer inquiries and complaints to ensure seamless operations and positive customer experiences. The position requires active engagement in customer support, service process management, and collaboration with the sales team to contribute to the company&rsquo;s overall growth and customer retention objectives.</p><p>
The ideal candidate should have a solid understanding of customer service principles, strong communication and problem-solving skills in both Arabic and English, and prior experience in customer service or support roles. A proactive approach in managing customer queries and supporting strategic goals set by the Line Manager is essential.</p><p></p><h3 class="jobSectionHeader"><b>
Key Accountabilities</b></h3><p></p><ul>
<li>
Handle customer inquiries promptly and professionally, providing accurate product and service information.</li>
<li>Provide and support MTO &amp; MTS process orders and ensure timely delivery. Coordinate with Operations team for order status.</li>
<li>Address complaints and escalate unresolved issues; provide compensation solutions where applicable</li>
<li>Support trade loyalty programs and track customer engagement.</li>
<li>Conduct regular customer satisfaction surveys and analyze feedback.</li>
<li>Communicate pricing updates and ensure customers are informed promptly.</li>
<li>Monitor overdue payments and follow up with customers for resolution.</li>
<li>Coordinate and drive Sales Blitz initiatives and Workshop Endorsement Programs to boost sales.</li>
<li>Assist in identifying and supporting efforts to acquire new customers.</li>
<li>Maintain and update the customer database regularly.</li>
<li>Stay updated on product offerings and provide insights to customers.</li>
</ul><p><b>
Requirements</b></p><p><b>
Qualifications &amp; Experience:</b></p><ul>
<li>
Minimum Qualifications: Graduate/Postgraduate in Sales, Business Management, or related field
</li><li>Minimum Experience: 3 years in sales and customer service functions
</li><li>Proven experience in sales, customer service, and customer relationship management
</li></ul><p><b>Skills &amp; Functional Knowledge:</b></p><ul>
<li>
Excellent communication, negotiation, and presentation skills in Arabic and English
</li><li>Proficiency in Microsoft Office Suite and CRM software
</li><li>Problem-solving and critical thinking
</li><li>Customer and market segmentation
</li><li>Sales and commercial awareness
</li><li>Competitor analysis, lead generation, and prospecting
</li><li>Data collection and analysis
</li><li>Customer service orientation, project coordination, time management, and prioritization
</li></ul><p><b>Job-Specific Competencies:</b></p><ul>
<li>
Lead generation and converting prospects into sales opportunities
</li><li>Collaboration and teamwork in a cross-functional environment
</li><li>Result-oriented and proactive approach to achieving targets
</li><li>Analytical skills for data and market research
</li><li>Understanding of sales and marketing principles and execution of campaigns
</li><li>Attention to detail and accuracy in reporting and data management
</li></ul><p><b>Management Competencies:</b></p><ul>
<li>
Customer and team focused
</li><li>Appreciation of cultural diversity
</li><li>Effective communication and engagement
</li><li>Operational planning and support
</li><li>Problem-solving, teamwork, and collaboration</li></ul></div>

Customer Service Executive

Buyology

<p>The IT Laptop Technician &amp; Sales Associate is responsible for diagnosing and repairing laptop hardware and software issues while also assisting customers with product selection, technical support, and sales. This role requires strong technical troubleshooting abilities, solid software knowledge, and excellent customer service skills.</p><p><b>Key Responsibilities Technical Duties</b></p><ul><li>Diagnose and troubleshoot laptop hardware and software issues (OS errors, performance issues, malware, driver conflicts).</li><li>Perform hardware repairs and replacements: RAM, SSD/HDD, keyboards, batteries, screens, motherboards, etc.</li><li>Install, configure, and update operating systems (Windows, macOS, Linux depending on store requirements).</li><li>Install software applications and drivers, ensuring proper functionality.</li><li>Remove viruses, malware, ransomware, and perform system security enhancements.</li><li>Perform data backups, restores, OS reinstallation, and system migrations.</li><li>Optimize system performance and ensure devices meet quality standards.</li><li>Configure BIOS/UEFI settings and perform firmware updates.</li><li>Prepare refurbished laptops with clean OS installs and required software packages.</li><li>Maintain accurate repair logs, part usage, and service records.</li></ul><p><b>Software &amp; IT Knowledge</b></p><ul><li>Strong understanding of <b>Windows OS</b> (Windows 7/8/10/11) installation, configuration, and troubleshooting.</li><li>Basic to intermediate knowledge of <b>macOS</b> installation and repair (preferred).</li><li>Familiarity with <b>Linux distributions</b> (Ubuntu, Mint, etc.) for installation and troubleshooting.</li><li>Experience with <b>device drivers, system updates, activation issues</b>, and OS licensing.</li><li>Knowledge of common applications such as Microsoft Office, browsers, antivirus tools, and utility software.</li><li>Familiarity with <b>disk partitioning, file systems, BIOS/UEFI settings</b>, and imaging tools.</li><li>Ability to use software diagnostic utilities to test hardware components.</li><li>Understanding of basic networking concepts: Wi-Fi troubleshooting, IP configuration, connectivity issues.</li></ul><p><b>Sales &amp; Customer Service Duties</b></p><ul><li>Assist customers in selecting laptops, accessories, and IT solutions based on their needs.</li><li>Explain technical problems and repair options in simple, clear language.</li><li>Recommend additional products and services (software, warranties, accessories).</li><li>Process repair tickets, invoices, and sales transactions.</li><li>Handle customer complaints, warranty claims, and returns.</li><li>Maintain store organization, update inventory, and ensure product displays are accurate.</li></ul><p><b>Skills &amp; Qualifications Technical Skills</b></p><ul><li>Strong laptop hardware troubleshooting and repair ability.</li><li>Proficiency in diagnosing software issues and performing clean OS installations.</li><li>Knowledge of antivirus tools, system cleanup utilities, and backup solutions.</li><li>Understanding of networking basics and Wi-Fi troubleshooting.</li></ul><p><b>Sales &amp; Interpersonal Skills</b></p><ul><li>Excellent communication and customer service abilities.</li><li>Ability to simplify technical information for non-technical customers.</li><li>Sales experience or willingness to learn sales techniques.</li><li>Friendly, professional, and customer-focused attitude.</li></ul><p>Job Types: Full-time, Permanent</p><p>Pay: &#65020;2,000.00 - &#65020;3,000.00 per month</p>

IT-Laptop Technician

<div><h3 class="jobSectionHeader"><b>Job Purpose</b></h3><p>
The Sales Representative is responsible for identifying potential customers, generating leads, promoting company products/services, and closing sales to achieve revenue targets. The role focuses on building strong customer relationships, understanding client needs, and ensuring a smooth sales process that supports business growth.</p><p></p><h3 class="jobSectionHeader"><b>
Key Responsibilities</b></h3><h3 class="jobSectionHeader"><b>
Sales &amp; Business Development</b></h3><ul>
<li>Identify and pursue new sales opportunities through cold calling, networking, and market visits.
</li><li>Conduct product presentations and demonstrations to potential clients.
</li><li>Convert leads into successful sales through effective negotiation and communication.
</li><li>Achieve monthly and annual sales targets set by the company.
</li></ul><h3 class="jobSectionHeader"><b>Customer Relationship Management</b></h3><ul>
<li>Build and maintain long-term relationships with existing and new customers.
</li><li>Provide excellent customer service by understanding client needs and offering appropriate solutions.
</li><li>Follow up with customers to ensure satisfaction and handle any issues professionally.
</li></ul><h3 class="jobSectionHeader"><b>Market Research &amp; Reporting</b></h3><ul>
<li>Monitor market trends, competitor activities, and customer feedback.
</li><li>Submit regular sales reports including visits, leads, and achievements.
</li><li>Provide insights to management to support sales strategies and decision-making.
</li></ul><h3 class="jobSectionHeader"><b>Coordination &amp; Administration</b></h3><ul>
<li>Coordinate with internal departments (logistics, finance, operations) to ensure timely product delivery and customer satisfaction.
</li><li>Maintain accurate records of sales activities in CRM or tracking systems.
</li><li>Participate in sales meetings, training sessions, and promotional activities when required.
</li></ul><p><b>Requirements</b></p><h3 class="jobSectionHeader"><b>
Job Requirements</b></h3><ul>
<li>Bachelor&rsquo;s degree in Business, Marketing, or a related field (preferred, not mandatory).
</li><li>Previous experience as a Sales Representative, Sales Executive, or a similar role.
</li><li>Strong communication, negotiation, and interpersonal skills.
</li><li>Ability to build trust and lasting customer relationships.
</li><li>Self-motivated with a results-driven approach.
</li><li>Good knowledge of MS Office and CRM tools.
</li><li>Valid driving license (if field sales).
</li><li>Ability to work under pressure and meet sales targets.</li></ul></div>

Sales Representative

Apt Resources Pvt.Ltd.

Apt Resources is looking for a Spare Parts Sales Representative for our client in the power solutions industry based in Riyadh. The successful candidate will support aftermarket operations by promoting, selling, and coordinating spare parts for power equipment. This role requires both technical understanding and strong customer service skills.
<br>Key Responsibilities
<br>Sales and Customer Support
<br><ul>
<li>Respond to customer inquiries and provide accurate spare parts recommendations</li>
<li>Prepare quotations with correct parts selection and pricing</li>
<li>Follow up on quotes, negotiate, and close orders</li>
<li>Assist customers in identifying parts using catalogues and equipment data</li>
<li>Provide after sales support and ensure customer satisfaction</li>
</ul>
Order Management
<br><ul>
<li>Process orders accurately in the ERP or CRM system</li>
<li>Monitor delivery timelines and coordinate with warehouse and logistics teams</li>
<li>Track pending orders and update customers proactively</li>
<li>Coordinate with procurement for non stock or special spare parts</li>
</ul>
Technical Coordination
<br><ul>
<li>Work with service engineers to ensure technical compatibility</li>
<li>Review equipment history and suggest preventive maintenance parts</li>
<li>Identify substitute parts when originals are discontinued</li>
</ul>
Business Development
<br><ul>
<li>Maintain strong relationships with existing customers</li>
<li>Identify upselling and cross selling opportunities</li>
<li>Explore new industries and clients to grow the aftermarket business</li>
<li>Monitor competitor pricing and market activities</li>
</ul>
Data and Reporting
<br><ul>
<li>Keep CRM and ERP entries updated</li>
<li>Prepare regular reports on sales performance, customer feedback, and trends</li>
<li>Ensure compliance with sales procedures and pricing rules</li>
</ul>
<b>Requirements:</b><br>
<ul>
<li>Bachelor’s degree in Mechanical, Electrical, or related engineering field</li>
<li>Minimum 3 to 5 years of spare parts sales experience, ideally in generators or power systems</li>
<li>Strong technical knowledge of gensets, engines, alternators, and related parts</li>
<li>Excellent communication and negotiation skills</li>
<li>Strong problem solving and customer service orientation</li>
<li>Proficiency in MS Office and ERP or CRM systems</li>
<li>Fluency in English</li>
</ul>
<b>Benefits:</b><br>
As per market standards

Spare Parts Sales Representative - Power Generators

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