customer service – booking hotels  | we will train you

customer service– hotel reservations online

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customer care advocate Jobs in California

customer care advocate

customer service – booking hotels  | we will train you Jobs in California

customer service– hotel reservations online Jobs in California

pharmaceutical sales representative Jobs in California

pharmaceutical sales representative

customer service representative

Hays

<div>
 
 The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists
 
 
 
 
 
 Top Skills:
 
 
 <ul>
 <li>
 Minimum of 1 year Call Center Experience, good voice, and computer skills
 </li>
 </ul>
 
 
 Technical Competencies:
 
 
 <ul>
 <li>
 Proficient in computer skills including typing navigating Windows-based platforms and utilizing Microsoft Office applications.
 </li>
 <li>
 Strong customer service and quality orientation
 </li>
 <li>
 Excellent problem-solving skills.
 </li>
 </ul>
 
 
</div>

Customer Service Representative

<div>
 
 Job Title: Customer Care Advocate
 
 
 Location: Remote from California (must live in California)
 
 
 
 
 *Please communicate with candidates that time off during training is not approved by the business. The full training is from 5/4/2026 &ndash; 6/19/2026.
 
 
 Virtual classroom training is from 5/4/26 &ndash; 6/3/26, and nesting is from 6/3/26 &ndash; 6/19/26.
 
 
 
 
 Role Value Proposition
 
 
 As a leader in insurance, client never underestimates the significance of the impact made by associates. We are actively hiring Customer Care Advocates for our Dental team! As a Customer Care Advocate, you will receive in-bound customer service inquiries via the telephone and/or email and resolve problems by putting customers at the heart of all you do. The successful candidate will leverage effective listening skills, mindfulness, strong intellectual curiosity, and an honest desire to be effective and ensure each customer experience is exceptional. With an understanding of the customers&rsquo; needs and wants, and a focus on delivering solutions that meet those needs, you will deliver a service experience that exceeds expectations and makes it easy for customers to do business with us.
 
 
 
 
 Key Responsibilities
 
 
 
 
 Virtual roles work from a home office.
 
 
 Respond to dental customer requests via telephone or email, providing excellent service to client's customers who have insurance products or benefit plans.
 
 
 Research requests regarding various product aspects, policy provisions, claim status, basic procedures, etc.
 
 
 Efficiently process transactions and refer requests for other policy modifications to appropriate areas. Track responses to ensure completion.
 
 
 Enhance and strengthen the relationship between the customer and clients using effective communication skills, keen listening skills and empathy.
 
 
 Efficiently access and navigate multiple electronic systems to provide a complete and integrated response to the customer&rsquo;s inquiry.
 
 
 Perform these responsibilities in a consistent, professional manner while exercising strong verbal, interpersonal and high-quality service skills.
 
 
 
 
 Required:
 
 
 New hires should reside in the State of California.
 
 
 High School Diploma or GED equivalent.
 
 
 1 year of experience in customer service customer (includes call center, retail, and restaurants).
 
 
 The ability and desire to work during the hours of operation 5 AM to 8 PM PST, Monday through Friday. Applicants must be flexible regarding shift worked with an understanding that shifts are based-on business need.
 
 
 Ability to navigate across multiple computers monitors and programs (including Word, Salesforce, and Insight) at one time while conversing with a customer.
 
 
 
 
 Preferred:
 
 
 Prior Call Center or Customer Service Representative experience is preferred.
 
 
 Strong computer/keyboard skills (ability to type efficiently).
 
 
 Experience handling dental or other types of insurance products.
 
 
 Prior experience in a dental office.
 
 
 Superb listening skills and professional oral communication skills to inspire trust and accountability though in an empathetic style which promotes a quality image of client.
 
 
 Previous experience with Salesforce is a plus.
 
</div>

Customer Care Advocate

Careers In Travel | Destination Planners

<div>
 
 Job Title:
 
 Customer Service &ndash; Booking Hotels
 
 
 
 Job Type:
 
 Flexible Schedule | Remote Work
 
 
 We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. We&rsquo;re committed to delivering excellent customer service and helping travelers create unforgettable experiences around the world.
 
 
 
 Position Overview
 
 
 
 We are looking for friendly, detail-oriented individuals to join our team as
 
 Customer Service Representatives
 
 focused on hotel bookings. In this remote role, you will assist clients with researching, planning, and securing hotel accommodations that fit their preferences and needs. This position is ideal for those who enjoy helping people, love travel, and thrive in a virtual work environment.
 
 
 Comprehensive training and ongoing support are provided to help you succeed.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Assist clients in selecting and booking hotel accommodations
 </li>
 <li>
 Provide accurate information on hotel amenities, pricing, and availability
 </li>
 <li>
 Respond promptly and professionally to client inquiries via phone, email, or online chat
 </li>
 <li>
 Maintain detailed and accurate records of client interactions and bookings
 </li>
 <li>
 Collaborate with team members to ensure seamless client experiences
 </li>
 <li>
 Stay updated on hotel offerings, travel trends, and industry changes
 </li>
 <li>
 Attend virtual training sessions and team meetings
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Strong communication and customer service skills
 </li>
 <li>
 Friendly, professional demeanor and positive attitude
 </li>
 <li>
 Comfortable working independently and managing time effectively
 </li>
 <li>
 Basic computer skills and a reliable internet connection
 </li>
 <li>
 Interest in travel and helping clients plan memorable stays
 </li>
 <li>
 Previous experience in customer service, hospitality, or sales is a plus but not required
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Flexible, remote work environment
 </li>
 <li>
 Full training and access to industry resources and tools
 </li>
 <li>
 Supportive team culture and mentorship
 </li>
 <li>
 Income-earning possibilities based on performance
 </li>
 <li>
 Exclusive travel discounts and perks through industry partners
 </li>
 <li>
 Personal and professional development opportunities
 
 
 </li>
 </ul>
 
 Excited to help clients book amazing hotel stays?
 
 
 
 Apply today and become part of the team!
 
 
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Customer Service – Booking Hotels  | We Will Train You

<div>
 
 Role Description
 
 
 
 This is a remote role for Customer Service- Hotel Reservations. The primary responsibilities include managing customer interactions, assisting clients with hotel reservation inquiries, ensuring a seamless booking process, and delivering exceptional customer support.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Strong skills in Customer Service, Customer Support, and ensuring Customer Satisfaction
 </li>
 <li>
 Experience in enhancing Customer Experience and maintaining excellent client relationships
 </li>
 <li>
 Exceptional communication, problem-solving, and interpersonal skills
 </li>
 <li>
 Proficiency in using customer relationship management (CRM) tools and relevant technology
 </li>
 <li>
 Capable of working independently in a remote environment
 </li>
 <li>
 Prior experience in the hospitality or travel industry is a plus
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Flexible remote schedule
 </li>
 <li>
 Training and access to booking tools
 </li>
 <li>
 Supportive team culture
 </li>
 <li>
 Income-earning possibilities based on performance
 </li>
 <li>
 Travel discounts and perks
 
 
 </li>
 </ul>
 
 How To Apply
 
 
 
 If you're passionate about travel and ready to embark on a rewarding career, we'd love to hear from you! Apply now to join our growing team.
 
 
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
 
 
 
 Compensation &amp; Benefits
 
 
 
 
 Flexible Schedule:
 
 Work full-time or part-time from anywhere.
 
 
 
 Exclusive Travel Perks:
 
 Enjoy discounted travel, FAM trips, and supplier incentives.
 
 
 
 Training &amp; Certification:
 
 Gain access to ongoing education and industry support.
</div>

Customer Service– Hotel Reservations Online

Foundation for California Community Colleges

<div>
 
 Call Center Agent, Community Impact Call Center
 
 
 
 
 100% Remote in California; Must live in California
 
 
 
 
 Limited-Term Position through 10/30/2026.
 
 
 
 We are seeking Call Center Agents to join the Foundation in its mission of benefitting, supporting, and enhancing the California Community Colleges&mdash;the largest and most diverse system of higher education in the nation. The Foundation for California Community Colleges is on a mission to double its impact in the next 10 years. We are a group of relentless optimists and innovators in education, working collaboratively with public and private partners to help improve the student experience and expand pathways to economic and social mobility in communities across California.
 
 
 
 What You&rsquo;ll Do
 
 
 
 We are seeking Call Center Agents to join the Foundation&rsquo;s Community Impact Call Center to provide outstanding customer service and technical assistance to families who receive social services across the state. Primary responsibility is to provide accurate information about eligible benefits, answer questions and inquiries, troubleshoot issues, document case notes, and escalate inquiries when necessary.
 
 
 <ul>
 <li>
 Provide professional, resourceful, and empathetic support to callers, handling inquiries related to benefits and eligibility.
 </li>
 <li>
 Assess eligibility by reviewing client information against established program requirements.
 </li>
 <li>
 Research inquiries using available resources, ensuring calls are routed to the appropriate departments or personnel.
 </li>
 <li>
 Manage multiple tasks simultaneously, remaining calm under pressure during peak call volumes or challenging interactions; apply effective de-escalation techniques when necessary.
 </li>
 <li>
 Escalate complex or high-priority cases to management or specialized teams, conducting thorough follow-ups and providing detailed documentation.
 </li>
 <li>
 Accurately Document call notes, reports, and updates in the Customer Relationship Management (CRM) system.
 </li>
 <li>
 Collect and evaluate relevant data to resolve complaints or inquiries, ensuring all actions taken are recorded with precision.
 </li>
 <li>
 Monitor and report emerging trends or recurring issues in customer calls to inform process improvements.
 </li>
 <li>
 Conduct outbound outreach to families or individuals when required, ensuring effective communication and follow-through.
 </li>
 <li>
 Collaborate with internal departments to manage administrative tasks and coordinate efforts to meet customer needs.
 
 
 
 </li>
 </ul>
 
 Attributes for Success
 
 
 
 <ul>
 <li>
 Exceptional interpersonal, customer service, problem-solving, critical thinking, verbal and written communication, and conflict resolution skills.
 </li>
 <li>
 Proficient in troubleshooting various CICC applications and services.
 </li>
 <li>
 Strong written and verbal communication skills.
 </li>
 <li>
 Skillful application of problem-solving techniques to provide effective customer service.
 </li>
 <li>
 Effective communication with individuals from diverse socio-economic, educational, and cultural backgrounds.
 </li>
 <li>
 Experience in handling inbound and outbound service calls over the phone.
 </li>
 <li>
 We&rsquo;re recruiting for mission-driven, passionate, equity-minded individuals with a strong desire to impact and change people&rsquo;s lives for the better
 </li>
 <li>
 Our work holds great weight and responsibility, and the opportunity to impact the lives of millions
 </li>
 <li>
 Innovation, creativity, collaboration, and entrepreneurship are encouraged as employees work to achieve organizational goals
 </li>
 <li>
 FoundationCCC blends the impact of a non-profit, the culture of an entrepreneurial start-up, and the scale of a state agency
 </li>
 <li>
 Team members are hired for their expertise in niche areas across our areas of impact and higher education overall, and for their knowledge of business, philanthropy, technology, communications, and more
 </li>
 <li>
 We have a commitment to professional development and an emphasis on shared leadership, to ensure growth for employees and the organization overall
 
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 FoundationCCC is fully committed to a
 
 &ldquo;remote-first&rdquo; philosophy,
 
 and recruits and hires talent across the state in fully remote positions, where virtual work is possible. Our headquarters are located in Downtown Sacramento, just blocks from California&rsquo;s State Capitol.
 
 
 
 Benefits
 
 
 
 <ul>
 <li>
 Competitive compensation, generous PTO, holidays
 </li>
 <li>
 Medical, dental, and vision plans, Flexible Spending Accounts, and Health Savings Accounts (HSA), Employee Assistance Program (EAP), and Wellness offerings
 </li>
 <li>
 CalPERS retirement program and optional 403(b) and 457 Retirement plans
 </li>
 <li>
 Tuition reimbursement
 </li>
 <li>
 Public Service Loan Forgiveness certified employer
 
 
 
 </li>
 </ul>
 If you have any additional questions related to this position, please email us at jobs@foundationccc.org.
 
 
 
 Budgeted Hourly Pay Range
 
 
 
 $21.00 - $22.05
 
 
 
 Final salary and rates are based on education, experience, skills relevant to the role, and internal equity.
 
</div>

Call Center Agent, CICC

California Department of Forestry and Fire Protection (CAL FIRE)

<div>
 
 Are you a seasoned customer service professional, with at least 2 years of experience with direct and/or phone contact with the general public? Are you a whiz a managing multiple priorities and deadlines? Would you like to start your public service career, with outstanding benefits, while providing invaluable support to one of the largest fire departments in the country? CalFIRE has an amazing entry level opportunity for you!
 
 
 
 
 
 Location is not an issue as this position can be hired in any of the following counties
 
 : Calaveras, Fresno, Kern, Kings, Los Angeles, Madera, Mariposa, Merced, Monterey, Riverside, San Benito, San Diego, San Luis Obispo, Santa Barbara, Stanislaus, Tuolumne, Ventura and San Bernardino.
 
 
 
 
 
 
 Click apply to be taken to our CalCareers Dashboard to find out more. If you would like assistance with creating your online profile and/or walking through the application process, please visit us at www.joincalfire.com and select an online virtual 1:1 appointment with one of our recruiters.
 
 
 
 
 
 Applications will be processed in rounds with the following cut-off dates:
 
 <ul>
 <li>
 December 8, 2025
 </li>
 <li>
 January 8, 2026
 </li>
 <li>
 February 8, 2026
 </li>
 <li>
 March 9, 2026
 </li>
 <li>
 April 9, 2026
 </li>
 <li>
 May 8, 2026
 </li>
 </ul>
 
 
 
 
 
 Department Information
 
 
 
 The California Department of Forestry and Fire Protection (CAL FIRE) is California's fire department and resource management agency. The organization is comprised of nearly 12,000 permanent and seasonal employees. The mission of the Department is to serve and safeguard the people and protect the property and resources of California.
 
 
 
 
 
 When you join CAL FIRE, you join a family of employees that function as a team. You will build trust and friendship with your co-workers, as together you respond to emergencies and challenging situations. CAL FIRE provides employees with a variety of career choices and opportunities. We hope that you will consider a rewarding and challenging career with CAL FIRE!
 
 
 
</div>

Fire/EMS Dispatcher - JC 497984

<div>
 
 About The Role
 
 
 
 We are looking for a Remote Itinerary &amp; Booking Assistant to support clients with organizing travel details and assisting with reservation preparation. This role focuses on customer service, itinerary coordination, and ensuring accurate trip information is gathered and maintained. The ideal candidate is organized, resourceful, and comfortable working independently in a virtual environment.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Assist clients with preparing itinerary details for upcoming trips
 </li>
 <li>
 Support the booking process by gathering required information from clients
 </li>
 <li>
 Research accommodations, transportation options, and destination details
 </li>
 <li>
 Organize trip information, confirmations, and documentation
 </li>
 <li>
 Provide clear communication and customer service throughout the planning process
 </li>
 <li>
 Maintain accurate records and update internal systems as needed
 </li>
 <li>
 Coordinate follow-ups and scheduling to ensure all client needs are addressed
 </li>
 <li>
 Monitor itinerary components to ensure accuracy and completeness
 </li>
 <li>
 Perform general administrative and travel support tasks
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Strong organizational and multi-tasking skills
 </li>
 <li>
 Clear written and verbal communication abilities
 </li>
 <li>
 Ability to work remotely with consistent follow-through
 </li>
 <li>
 Comfort using online tools, systems, and digital research
 </li>
 <li>
 Customer service, administrative, or coordination experience preferred
 </li>
 <li>
 Detail-oriented and dependable in completing assigned tasks
 
 
 </li>
 </ul>
 
 Work Environment
 
 
 
 <ul>
 <li>
 Fully remote position
 </li>
 <li>
 Flexible scheduling
 </li>
 <li>
 Training and ongoing guidance provided
 
 
 </li>
 </ul>
 If you enjoy assisting clients, staying organized, and supporting the coordination of seamless itineraries, this role provides a structured environment to develop your skills in booking and travel preparation.
 
 
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Online - Itinerary & Booking Assistant

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