client service analyst

customer executive

sales advisor

customer service representative

<div>
 
 Hiring Alert | Immediate Requirement - Customer Support Representative (Email Process) for an International Airlines.
 
 
 
 Walk-in drive on 20th Dec 25 from 11am-2pm at
 
 
 
 
 WNS, Gate 4 Plant 10 , Vikhroli west , Mumbai
 
 
 
 OR
 
 
 
 WNS , Gate No 4, Plant 10, Godrje &amp; Boyce complex, Vikhroli-West
 
 
 
 We are looking for freshers as well as experienced candidates with Excellent English Communication &amp; Email drafting skills.
 
 
 
 Role: Email Process Associate
 
 Location: Vikhroli West Mumbai (Work from Office)
 
 
 
 Key Responsibilities:
 
 Draft professional emails to resolve customer queries and complaints. Deliver exceptional customer service while handling sensitive issues. Ensure prompt and accurate resolution of customer concerns in line with airlines service standards.
 
 
 
 Required Skills:
 
 Graduate Freshers or experienced in customer service email process. Excellent written and verbal communication skills. Strong email drafting and comprehension abilities. Customer-centric approach with problem-solving mindset.
 
 
 
 To meet- HR Nikita
 
 
 
 Please Register Before Walkin In
 
 https://smrtr.io/vm6tN
 
 
 
 
 Please mention HR Nikita as your reference.
 
 
 
 
</div>

Associate

Make Your Own Perfume [MYOP]

<div>
 
 
 Job Summary
 
 
 
 
 
 We are looking for a passionate and customer-focused
 
 Perfume Consultant
 
 to join our retail team. As a Perfume Consultant, you will be responsible for guiding customers in selecting the perfect fragrance, offering expert advice, and ensuring an exceptional shopping experience.
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 <ul>
 <li>
 
 Greet customers and offer a personalized fragrance consultation
 
 
 </li>
 <li>
 
 Understand customer preferences and recommend suitable perfumes
 
 
 </li>
 <li>
 
 Demonstrate and explain the features of various perfumes and ingredients
 
 
 </li>
 <li>
 
 Maintain in-depth knowledge of perfume notes, types, and trends
 
 
 </li>
 <li>
 
 Meet and exceed daily and monthly sales targets
 
 
 </li>
 <li>
 
 Maintain cleanliness and attractive product display at the fragrance counter
 
 
 </li>
 <li>
 
 Handle billing and assist with point-of-sale transactions
 
 
 </li>
 <li>
 
 Build lasting relationships with customers and encourage repeat visits
 
 
 </li>
 <li>
 
 Stay updated with new product launches and promotions
 
 
 </li>
 <li>
 
 Assist with inventory, stock checks, and product replenishment
 
 
 
 
 
 </li>
 </ul>
 Requirements
 
 
 <ul>
 <li>
 
 Minimum 12th pass; degree in retail, beauty, or hospitality preferred
 
 
 </li>
 <li>
 
 Prior experience in fragrance, beauty, or luxury retail is a plus
 
 
 </li>
 <li>
 
 Strong communication and interpersonal skills
 
 
 </li>
 <li>
 
 Passion for perfumes and customer service
 
 
 </li>
 <li>
 
 Pleasant personality and professional grooming
 
 
 </li>
 <li>
 
 Willing to work in shifts, weekends, and holidays
 
 
 </li>
 <li>
 
 Basic computer and billing system knowledge
 
 
 
 
 
 </li>
 </ul>
 Benefits
 
 
 <ul>
 <li>
 
 Incentives and bonuses based on sales performance
 
 
 </li>
 <li>
 
 Health Insurance
 
 
 </li>
 <li>
 
 PF &amp; ESI
 
 
 </li>
 <li>
 
 Professional training and career growth opportunities
 
 
 </li>
 <li>
 
 Paid time off and company benefits as per policy
 
 
 </li>
 </ul>
</div>

Perfume Consultant

Cara Clinic

<div>
 
 
 Job Title: Front Desk Executive
 
 
 
 
 Department:
 
 Sales
 
 
 
 Working Days:
 
 6 Days a Week
 
 
 
 Working Hours:
 
 11:00 am to 8 .00 pm
 
 
 
 
 
 
 Role Overview:
 
 
 
 The Assistant Sales Manager supports overall sales growth by converting leads, managing client relations, and overseeing front desk operations to ensure a premium client experience.
 
 
 
 
 
 Key Responsibilities
 
 
 Sales &amp; Client Conversion
 
 <ul>
 <li>
 Counsel clients on aesthetic treatments, packages, and services.
 </li>
 <li>
 Convert walk-ins, leads, and enquiries into confirmed appointments and procedures.
 </li>
 <li>
 Achieve monthly sales and revenue targets set by management.
 </li>
 <li>
 Conduct timely follow-ups for pending clients, missed appointments, and repeat clients.
 </li>
 <li>
 Maintain updated sales tracking sheets, CRM entries, and daily sales reports.
 </li>
 </ul>
 
 Front Desk &amp; Reception Management
 
 <ul>
 <li>
 Welcome clients warmly and manage check-in/check-out smoothly.
 </li>
 <li>
 Schedule appointments and manage the doctor/therapist calendar efficiently.
 </li>
 <li>
 Handle billing, invoices, payment entries, and receipt issuance.
 </li>
 <li>
 Maintain client records, consent forms, and ensure proper documentation.
 </li>
 <li>
 Manage clinic communication channels: calls, WhatsApp, emails, and walk-ins.
 </li>
 <li>
 Ensure the reception area is clean, organised, and client-friendly at all times.
 </li>
 </ul>
 
 Customer Service Excellence
 
 <ul>
 <li>
 Provide personalised assistance and ensure a high-quality service experience.
 </li>
 <li>
 Address client questions and concerns professionally.
 </li>
 <li>
 Support client retention, follow-ups, and feedback processes.
 </li>
 </ul>
 
 Operational &amp; Administrative Support
 
 <ul>
 <li>
 Coordinate with doctors, therapists, and staff for smooth client flow.
 </li>
 <li>
 Assist with daily reports: footfall, sales, conversions, and collections.
 </li>
 <li>
 Support basic inventory checks for front desk materials and forms.
 </li>
 <li>
 Ensure compliance with clinic protocols and client service standards.
 </li>
 </ul>
 
 Required Skills &amp; Qualifications
 
 <ul>
 <li>
 1&ndash;3 years&rsquo; experience in sales/front desk in the aesthetic, beauty, or healthcare industry.
 </li>
 <li>
 Strong communication, sales closing, and customer service skills.
 </li>
 <li>
 Good knowledge of aesthetic treatments (training will be provided).
 </li>
 <li>
 Proficiency in MS Office, CRM, and handling client communication.
 </li>
 </ul>
 
 
 
</div>

Assistant Sales Manager

Tata Communications

<div>
 
 About The Company
 
 
 
 Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
 
 
 Job Description �The role is responsible for managing customer queries and operations. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes. Responsibilities �Taking ownership of customer issues reported, solving their problems through by providing resolution. �Researching, diagnosing, troubleshooting, identifying solutions to resolve system/application issues. �Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams �Ensure SLA are achieved &amp; work proactively to maintain the same. Desired Skill sets �Demonstration of problem-solving skills �Prior experience of providing customer service support in fast paced, high availability, 24X7 environments. �Maintain awareness of latest technologies in the domain
</div>

Customer Service Executive - Cloud & Security Customer Service Operations

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25198028
 
 
 
 Job Category
 
 Sales &amp; Marketing
 
 
 
 Location
 
 JW Marriott Mumbai Sahar, IA Project Road, Mumbai, Maharashtra, India, 400099VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Communicate with potential owners via telephone to set up preview package sales/tours. Encourage guests or callers to purchase or schedule preview package sales/tours. Explain details and requirements related to attending a sales presentation to potential owners. Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a Marriott vacation club property. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets). Perform general office duties to support Sales &amp; Marketing (e.g., filing, sending emails, typing, faxing). Receive, record, and relay messages accurately, completely, and legibly.
 
 
 Assist management in training, evaluating, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
 
 
 
 Preferred Qualifications
 
 
 
 Education: High school diploma or G.E.D. equivalent.
 
 
 Related Work Experience: At least 1 year of related work experience.
 
 
 Supervisory Experience: No supervisory experience.
 
 
 License or Certification: None
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
 
 
 JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Marketing Executive

Renault Nissan Technology & Business Centre India

<div>
 
 JD :Area Manager &ndash; Field and Services
 
 
 
 
 
 
 
 Roles and Responsibilities:-
 
 
 
 
 
 <ul>
 <li>
 Follow the network on all the Quality &amp; After-sale business KPIs (Parts, Customer Satisfaction) and implement corrective actions, if needed,
 </li>
 <li>
 Deploy Renault Referential, Methods &amp; Standards, workshop organization and Quality policy,
 </li>
 <li>
 Contribute to the achievement of Customer Satisfaction and Service Retention objectives,
 </li>
 <li>
 Deploy and pilot all animation systems of the network,
 </li>
 <li>
 Ensure the service coverage on its territory,
 </li>
 <li>
 Understand Business Profitability and measures to improve with necessary simulation
 </li>
 <li>
 Inform, manage the after sales commercial policy of Renault with the Dealer
 </li>
 <li>
 Reach the target of the workshop and distribution parts business,
 </li>
 <li>
 Deploy the customer engagement activities / service promotions (to retail customers) in the workshops of the network,
 </li>
 <li>
 Drive the customer satisfaction index
 </li>
 <li>
 Prepare Training plan of the After-sales employees of the network , in relation with the training centre
 </li>
 <li>
 Provide feed-back to RIPL on the different programs efficiency,
 </li>
 <li>
 Manage the customer complaints with the dealer and head office, ensure an answer is provided within the target time
 </li>
 </ul>
 
 
 
 
 
 
 
 Purpose of the Job
 
 
 
 
 
 <ul>
 <li>
 Maximize the commercial performance in Parts, accessories and service, as well as the Quality of Service performance of the dealers of his zone,
 </li>
 <li>
 Deploy the commercial and quality policy of the manufacturer,
 </li>
 <li>
 Manage the customer satisfaction,
 </li>
 <li>
 Provide assistance to the dealers,
 </li>
 <li>
 Interface between network and RIPL,
 </li>
 </ul>
 
 
</div>

Area Manager Field and Services

<div>
 
 
 Title: General Manager
 
 
 
 Location: Mumbai
 
 
 
 
 
 
 Broad objective of the role
 
 
 
 Lead the team to drive P&amp;L management through product development and management, sales support and enablement for unified collaboration products
 
 
 with the objective of ensuring increase in product and service profitability, revenue and market competitiveness; and developing and delivering effective multi product solutions to meet customer requirements.
 
 
 
 
 
 
 Minimum qualification &amp; experience
 
 
 
 Experience in similar role with knowledge of Indian regulatory requirements and understanding of technology
 
 
 
 
 
 
 Other knowledge/skills
 
 
 
 Leadership skills such as people management, interpersonal skills; Customer centricity, cross functional skills
 
 
 
 
 
 
 KEY RESPONSIBILITIES
 
 
 
 
 
 
 
 1. Product Strategy
 
 
 
 Drive preparation of product roadmap (next 1-3 years) to include new product development, feature introduction, new technology; Prepare AOP for product portfolio basis forecast outlook, market outlook, customer needs, regulatory changes, competition landscape, to include financials goals such as gap revenue targets, EBITDA targets and Capex/Opex requirement for network upgrades or augmentation for existing products to meet targets; Drive annual planning of initiatives to attain targets such as marketing campaigns, new product introduction, cost management initiatives, new technology introduction etc.
 
 
 
 
 
 - Revenue/product
 
 
 - EBITDA/product
 
 
 - CAPEX
 
 
 
 
 
 
 2. Product Development
 
 
 
 Lead discussions with Sales, Customers, Engineering, Technology &amp; Service Evolution and CSO to seek feedback on new product/service requirement, enhancement of existing products and features, augmentation of network capacity to meet growing customer needs, new technology introduction, or increasing operational efficiencies; Lead discussions with relevant teams such as Engineering, Finance, Service Assurance, Service Delivery, Billing to discuss service realisation and operationalizing of product/service and associated costs;Guide team to prepare Market Requirement Document (MRD) to capture market need, forecast potential market demand for product/feature and business justification; Share MRD with senior management to seek approval of Capital Committee; Post approval, liaise with Engineering and CSO for product development and roll out; Provide inputs to team to determine pricing and cost structures; Review status of new service introduction project and take corrective actions if required.
 
 
 
 
 
 - Revenue growth
 
 
 - CAPEX
 
 
 - Customer satisfaction index
 
 
 - Adherence to new product/service launch plan
 
 
 - Operational metrics
 
 
 
 
 
 
 3. Product Lifecycle Management
 
 
 
 Assess P&amp;L of product/service portfolio against annual operating plan and discuss achievement of targets with Sales; Provide direction to team on corrective action plans such as special incentive programs, product training for sales, channel/market initiative; Review pricing, cost models, service levels, promotions/discounts to ensure profitability and discuss with Finance and other relevant teams; Guide team to prepare pricing guidelines; Lead discussions with team on retiring existing products or locations basis growth opportunity and profitability, or adjustments to product roadmap basis market demand.
 
 
 
 
 
 - Revenue growth
 
 
 - CAPEX
 
 
 - Customer satisfaction index
 
 
 
 
 
 
 4. Sales &amp; Marketing Enablement
 
 
 
 Discuss go-to market plan and product positioning basis competition landscape analysis, customer requirement, product improvement areas and USPs with Sales and Marketing team and plan marketing campaigns such as special pricing, cross product bundling; Define success metrics for campaigns, evaluate post campaign success and take corrective actions if required; Guide team on preparation of sales and marketing toolkits (with product information, brochure, presentations etc); Drive engagement with key customers; Guide team to validate solution, evaluate operational aspects such as billing process and pricing incase of strategic deals; Guide team to define governance process and ensure adherence; Monitor product, process and governance training for Sales team.
 
 
 
 
 
 - Definition of governance process
 
 
 - Number of escalations from Sales
 
 
 
 
 
 
 5. Regulatory and Legal Compliance
 
 
 
 Guide team to be updated and anticipate changes in regulatory guidelines such as tariff revision submission with TRAI; Drive framework and policy definition to ensure adherence to regulatory guidelines; Monitor adherence to defined framework and take corrective actions if required.
 
 
 
 
 
 - Adherence to regulatory requirements
 
 
 - Audit results
 
 
 
 
 
 
 6. Team Development
 
 
 
 Regularly review team structure and assess talent requirements; participate in the recruitment and selection process; conduct goal setting and performance review for the team; drive team development, engagement and reward initiatives; coach and mentor team members as required and ensure resolution of any people issues.
 
 
 
 
 
 - Team engagement
 
 
 - % attrition
 
 
 - Manpower cost and productivity
 
</div>

General Manager - Product Managment

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