senior financial service rep

service center clerk iii

support technician

customer service representative

Langley Federal Credit Union

<div><p><b>Imagine being part of a company where your growth is valued and your journey is supported. Imagine yourself at Langley Federal Credit Union, where we're dedicated to shaping a meaningful path together. You belong at Langley.</b></p>
<p><i>
Langley Federal Credit Union is one of the 100 largest credit unions in the United States with over $5B in assets and over 400,000 members. We are constantly growing and have recently expanded to neighboring states and other parts of Virginia.</i></p>
<p>
Langley is committed to being the best place you will ever work, and it all begins with our comprehensive employee benefits package, which includes affordable medical, dental, and vision (https://www.langleyfcu.org/careers/benefits) plans in addition to:</p>
<p><b>
Investing in You:</b></p>
<ul>
<li>Educational Assistance, encompassing books, lab fees, registration costs, and more.</li>
<li>Support for Student Loan Repayment.</li>
<li>Abundant Career Growth Opportunities.</li>
</ul>
<p><b>Time Off That Matters:</b></p>
<ul>
<li>Generous Paid Vacation that starts accumulating from day one, progressively increasing with every five years of service, up to a maximum cap.</li>
<li>Celebrate 13 Paid Holidays, including your birthday and the day following Thanksgiving; enjoy Floating Holidays too!</li>
<li>Paid Sick Time for all team members.</li>
</ul>
<p><b>Financial Security:</b></p>
<ul>
<li>Highly competitive 401K plan featuring a 6% company match, with immediate vesting with a ROTH IRA option.</li>
<li>Company-covered short- and long-term disability insurance.</li>
<li>Complimentary Life Insurance and the choice of additional Voluntary Life Insurance.</li>
<li>Flexible Health Care and Dependent Care benefits.</li>
</ul><h1 class="jobSectionHeader"><b>Langley Federal Credit Union is currently hiring for a </b><b>Full Time Senior Financial Service Representative </b><b>to work on-site from our Wards Corner Branch, located in Norfolk, </b><b>VA.</b></h1><br>
<p></p>
<p><b>
Job Summary:</b></p>
<p>
Provides members and potential members of Langley with impeccable service throughout our branch network, in person or over the phone. Uses consultative selling to offer financial products and services that meet or exceed members&rsquo; needs. Identifies opportunities to increase member engagement. Educates members on Langley products and services to improve members&rsquo; lives by helping them save, borrow, and spend wisely.</p><br>
<p></p>
<p><b>
Essential Functions, Duties, and Responsibilities:</b></p>
<ul>
<li>Assumes operational responsibility for their assigned branch, including opening and closing procedures, when another member of leadership is not present.</li>
<li>Serves as a mentor and role model for all staff, providing on-site training.</li>
<li>Provides security overrides to other staff, ensuring adequate control of transactions.</li>
<li>Assists other staff with escalated member situations.</li>
<li>Uses consultative selling to offer financial products and services that meet or exceed members&rsquo; needs through outbound calling, relationship building, or in-person conversations.</li>
<li>Answers Contact Center calls as needed after cross-training.</li>
<li>Processes new accounts, additional share types, and IRAs according to policy to ensure compliance with BSA and US Patriot Act laws.</li>
<li>Processes consumer loan products and services, including personal, auto, home equity line of credit, and credit cards, ensuring compliance with federal regulations and credit union policies and procedures.</li>
<li>Processes all types of transactions for members, including balance inquiries, transfers, payments, loan advances, account opening, and all other requests.</li>
<li>Works on the teller line to assist as needed after cross-training.</li>
<li>Assists members with all account and loan-related service needs, including offering financial advice to improve their financial well-being.</li>
<li>Assists with Online and Telephone banking, including enrollment, general education, troubleshooting, and resetting passwords or security questions.</li>
<li>Records every member interaction and follow up using the Customer Relationship Management (CRM) and Document Management System tools.</li>
<li>Educates members on Langley products and services, making referrals to internal business partners.</li>
<li>Fosters teamwork by professionally interacting with peers, supervisors, and other Langley employees.</li>
<li>Serves as a front-line deterrent against fraud and theft, protecting members and the Credit Union.</li>
<li>Supports the day-to-day operations and efficiencies of the branch.</li>
<li>Complies with all Credit Union policies and regulatory requirements.</li>
<li>Works at other branch locations as needed.</li>
</ul>
<p><b>Qualifications:</b></p>
<ul>
<li>A bachelor&rsquo;s degree in business management, finance, or a related field, four years of experience in a financial institution, sales or service experience advising customers when choosing between options, or an equivalent combination of education and experience is required.</li>
<li>One year of financial institution experience is required, and three years are preferred.</li>
<li>Employees in this position are required to obtain and maintain a valid Notary Public commission within six (6) months of their hire date as a condition of continued employment.</li>
</ul>
<p><b>Targeted Pay Range</b>- $19.90 - $24.62, based on qualifications and experience</p><br>
<p></p>
<p><b>
Our Keys to Success:</b></p>
<ul>
<li>Service Champion &ndash; Adopts a service orientation, building trusting relationships and delivering value for associates, members, and communities.</li>
<li>Langley Ambassadors &ndash; Demonstrates a passion for Langley&rsquo;s vision, encouraging diversity, equity, and inclusion while considering Langley&rsquo;s values when making decisions and taking accountability for delivering results.</li>
<li>Agile in Action &ndash; Adapts to changes in the business, demonstrating innovation to improve Langley and advance the business into the future.</li>
<li>Team Driven &ndash; Collaborates across Langley, communicating with transparency and prioritizing a team-based approach that delivers optimal outcomes for associates, members, and communities.</li>
<li>Continuous Learners &ndash; Maintains an understanding of Langley&rsquo;s business and how value is delivered to members and actively pursues opportunities to grow oneself and strengthen the organization.</li>
</ul>
<p><b>Physical Requirements:</b></p>
<p>
The physical demands described here must be met by an employee to successfully perform this position's essential functions, duties, and responsibilities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is frequently required to sit, walk, stand, and drive. Use of hands and fingers required to operate standard office equipment such as a phone, mouse, keyboard, etc. The ability to speak and hear will be necessary for this role. Occasional lifting of up to ten pounds may be required. Specific vision requirements for the job include close vision (at 20 inches or less) and the ability to identify and distinguish colors.</p>
<p><b>
Working Conditions:</b></p>
<p>
The work environment characteristics described here represent those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This position requires occasional work in outdoor weather conditions at member events, though work will typically be performed in a climate-controlled, indoor environment. The noise level within the work environment can range from quiet to loud. Loud environments will typically occur when attending large member events. The ability to work a flexible schedule, including Saturdays, is required.</p><br>
<p></p>
<p>
This job description is not designed to cover or contain a comprehensive listing of functions, duties, or responsibilities that are required of the employee. Functions, duties, and responsibilities may change, or new ones may be assigned at any time, with or without notice.</p><p></p><p><br>
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities<br>
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</p></div>

Senior Financial Service Rep

Manitowoc

<div><p>MGX Field Crane Technicians are responsible for the inspection, diagnosis, repair, and maintenance of various crane equipment including mobile cranes and boom trucks. This position will be located at the Lee's Summit, branch for MGX Equipment Services and reports to the Service Manager.
</p><ul><li>Candidates hired for this role will receive a $4,500 sign-on bonus, payable after 90 days continuous service; and be eligible for our Tool Reimbursement Program of up to $1,500 per calendar year. Relocation assistance may also be available to those who qualify.
</li></ul><p>ESSENTIAL JOB FUNCTIONS:
</p><ul><li><p>Light diagnosis, repair and troubleshooting of various mobile hydraulic and lattice cranes.
</p></li><li><p>Capable of accomplishing tasks independently without direct supervision.
</p></li><li><p>Perform thorough and accurate annual inspections.
</p></li><li><p>Properly fills out working reports, hours reports, time sheets, hours overviews and expense reports.
</p></li><li><p>Provides excellent customer service.
</p></li><li><p>Other duties as assigned.
</p></li></ul><p>JOB REQUIREMENTS:
</p><ul><li><p>High School Diploma or GED with a minimum of one (1) year of experience as a Crane Mechanic/Technician preferred.
</p></li><li><p>Must have a mechanical background and related experience with electrical and hydraulics; and be able to read both electrical and hydraulic schematics.
</p></li><li><p>Must have experience in preventative maintenance and light equipment repair (i.e. oil changes, break jobs, etc.)
</p></li><li><p>May be required to travel to job sites and for training up to 50% of the time.
</p></li><li><p>Excellent communication skills with a customer/client focus.
</p></li><li><p>Must possess a valid driver&rsquo;s license with a satisfactory driving record.
</p></li><li><p>Basic computer skills preferred.
</p></li><li><p>Experience working with different forms of mobile crane and/or heavy equipment is a plus.
</p></li></ul><p>HEALTH &amp; SAFETY REQUIREMENTS:
</p><ul><li><p>Perform job functions in a safe manner.
</p></li><li><p>Wear all Personal Protective Equipment (P.P.E.) required by Company policy for the job being performed.
</p></li><li><p>Know and follow established job specific and facility wide safety and health procedures and rules.
</p></li><li><p>Actively participate in safety and health training and demonstrate competency based on training received.
</p></li><li><p>Bring safety and health issues, unsafe acts, and safety suggestions to management&rsquo;s attention or correct those you can.
</p></li></ul><p>WORKING CONDITIONS:
</p><p>This is a full-time position with typical working hours between 7:00 am to 4:00 pm. Overtime and weekend work may be possible based on business conditions.
</p><p>The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
</p><p>This position will be required to work in an environment with exposure to elements such as extreme temperatures and various weather conditions, dirt, dust, fumes, smoke, unpleasant odors and/or loud noises. While performing the duties of this job, the employees is occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl. There is frequent lifting and/or moving of up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, color and peripheral vision, depth perception and ability to adjust focus.
</p><p>BENEFITS:
</p><ul><li><p>Competitive total rewards package including benefits and 401(k) beginning day one of employment.
</p></li><li><p>Continuing education and training opportunities; tuition reimbursement for those who qualify.
</p></li><li><p>Vacation and Holiday Pay
</p></li><li><p>Paid Parental Leave
</p></li><li><p>Team building, engagement events, and community involvement
</p></li><li><p>Scholarship Program
</p></li><li><p>And much more!
</p></li></ul><p>PAY &amp; TRAINING:
</p><p>A customized training plan and career path is identified for each technician and provided within the first week of employment, outlining growth and advancement opportunities.</p></div>

Field Crane Tech-A Mechanic

Thermal Concepts

<div><div><p><b>About Us
</b></p><p><b>Hunter Mechanical, a Thermal Concepts company </b>, is a leader in commercial HVAC, refrigeration, plumbing, electrical, and construction services. As part of the Thermal Concepts family, we combine the strength and resources of a growing organization with the culture and agility of a local team&mdash; and we&rsquo;re seeking a highly organized and customer-focused Dispatcher to support our HVAC Service Department. In this role, you will be responsible for coordinating service requests, scheduling technicians, and ensuring efficient communication between customers, field personnel, and internal teams.</p>
<p></p><p><b>What you'll get
</b></p><ul><li>Competitive pay based on experience and certifications</li>
<li>Excellent Medical, Dental, and Vision insurance</li>
<li>Paid vacation and paid Federal holidays</li>
<li>401(k) with company match</li>
<li>Strong career growth opportunities within the Thermal Concepts family of companies</li>
<li>And more</li></ul></div><div><br>
</div>
<div><p><b>What You'll Do
</b></p><ul><li>Receive and prioritize incoming service requests from customers via phone, email, and other communication channels.</li>
<li>Schedule and dispatch HVAC service technicians based on availability, skillset, location, and job priority.</li>
<li>Communicate job details, customer information, and special instructions to technicians in the field.</li>
<li>Monitor technician schedules throughout the day and make adjustments as needed to accommodate urgent requests and changing priorities.</li>
<li>Maintain accurate records of service calls, technician status, customer communications, and job progress.</li>
<li>Coordinate with service managers, sales teams, and parts departments to ensure efficient job completion and customer satisfaction.</li>
<li>Provide outstanding customer service by addressing questions, resolving concerns, and keeping customers informed throughout the service process.</li>
<li>Assist with follow-up communications, appointment confirmations, and schedule updates.</li>
<li>Support the department by identifying process improvements that increase efficiency and service quality.</li>
<li>Ensure dispatching activities are completed accurately and in accordance with company procedures and service standards.</li>
</ul><p></p><p><b>What We're Looking For
</b></p><ul><li>High school diploma or equivalent required.</li>
<li>Previous experience in dispatching, scheduling, customer service, administrative support, or a related role preferred.</li>
<li>Experience in HVAC, construction, mechanical contracting, or service industries is a strong plus.</li>
<li>Familiarity with HVAC systems, terminology, and service operations preferred.</li>
<li>Proficiency with Microsoft Office (Outlook, Word, Excel) and scheduling or dispatch software.</li>
<li>Strong organizational and time-management skills with the ability to manage multiple priorities simultaneously.</li>
<li>Excellent verbal and written communication skills.</li>
<li>Strong problem-solving abilities and attention to detail.</li>
<li>Ability to remain calm, professional, and customer-focused in a fast-paced environment.</li>
<li>Ability to work collaboratively with technicians, customers, management, and other departments.</li>
<li>Dependable, proactive, and able to work independently when needed.</li></ul></div><div><br>
</div>
<div><p>Thermal Concepts, LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.</p></div></div>
<br><div><p>Thank you for expressing interest in joining our team. We appreciate your enthusiasm and look forward to reviewing your application. To ensure a smooth application process, please follow these instructions:</p>
<p></p><p><b>Application Submission:
</b></p><ul><li>Complete the online application form, providing accurate and detailed information.</li>
</ul><p><b>Resume, Cover Letter and Additional Documents:
</b></p><ul><li>Attach your updated resume that highlights your relevant experience, skills, and achievements.</li>
<li>Include a cover letter expressing your interest in the position and explaining how your qualifications align with the role.</li>
<li>If applicable, upload any additional documents requested in the job posting, such as a portfolio, certifications, or references.</li>
</ul><p><b>Contact Information:
</b></p><ul><li>Double-check that your contact information is accurate to ensure we can reach you promptly.</li>
</ul><p></p><p>We appreciate your interest in working with Thermal Concepts, LLC. If you have any questions or encounter issues during the application process, please contact our HR department at HRresources@thermalconcepts.com or 954-472-4465.</p></div>

Dispatcher

The Home Depot

<p>Position Purpose:<br/></p><p>Operations Assistant Store Manager in Training (OASM-IT) will gain hands-on experience in the key responsibilities and functions of a Operations Assistant Store Manager at The Home Depot. The OAM - IT will undergo a comprehensive training program that includes hands-on experience, mentorship, and leadership development. Throughout their training, OAMs in Training will become familiar with Manager on Duty duties and learn to manage various aspects of the store, including associates, sales, customer service, safety standards, product availability, store presentation, and overall profitability. They will learn to oversee the smooth operation of several key areas, including the Customer Service Desk, Receiving, Tool Rental, Order Fulfillment, Lot Loaders, and the Back Office. OASMs in Training will collaborate with the Store Manager, Assistant Store Managers (ASMs), and operational field teams and learn to develop and implement strategies that boost sales and profitability, creating actionable game plans for departmental success, and ensuring smooth department operations. OASM - ITs are expected to lead by example. Additionally, they have a responsibility to uphold, maintain, and support all lawful company policies and positions. During the OASM-IT training period, which will be up to 6 weeks, you will be learning to execute OASM key responsibilities.<br/></p><p>Key Responsibilities:<br/></p><p>50% Training and Preparing for Assistant Manager Position - Participate in a structured training program covering all aspects of retail store management, including operations, customer service, sales &amp; profitability, and company policies and procedures. Learn and demonstrate tactics to support key accountability: staffing and scheduling, identifying and resolving stock deficiencies, supervisor associates in selling behaviors, resolving customer issues and concerns, and supporting service needs for both installed sales/special orders and product sales. Learn and demonstrate the performance management process, to include review of associate performance and how to execute the associate disciplinary process when necessary. Complete all assigned training modules and assessments.<br/></p><p>15% Customer Experience - Supervising Associates in the selling effort and lead GET culture and set the example. Drive customer service and associate engagement through the store; ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly<br/></p><p>15% Sales and Productivity - Work with key partners to plan merchandise placement, signing and support stock integrity through inventory management. ASMs in Training will learn how to maintain and operate all store equipment and systems as well as how to manage daily financial operations.<br/></p><p>10% Operations Management - Perform Opening, Closing MOD and other whole store focus responsibilities. Adhere to all Company policies and procedures and hold associates accountable for following all Company policies and procedures. Command of store standard operating procedures (SOP&rsquo;s), especially those involving Safety compliance and learn tactics to maintain process accuracy and take steps to mitigate shrink.<br/></p><p>10% Safety - Ensure self and associates follow all safety and hazmat procedures and Safety Matters guidelines at all times.<br/></p><p>Direct Manager/Direct Reports:<br/></p><p>This position reports to Store Manager<br/></p><p>This position has 0 direct reports.<br/></p><p>Travel Requirements:<br/></p><p>Typically requires overnight travel less than 5% of the time.<br/></p><p>Physical Requirements:<br/></p><p>Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds).<br/></p><p>Working Conditions:<br/></p><p>Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion.<br/></p><p>Minimum Qualifications:<br/></p><p>Must be eighteen years of age or older.<br/></p><p>Must be legally permitted to work in the United States.<br/></p><p>Preferred Qualifications:<br/></p><p>Demonstrated ability to collaborate and work effectively with cross-functional teams<br/></p><p>Minimum Education:<br/></p><p>The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.<br/></p><p>Preferred Education:<br/></p><p>The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.<br/></p><p>Minimum Years of Work Experience:<br/></p><p>3<br/></p><p>Preferred Years of Work Experience:<br/></p><p>3<br/></p><p>Minimum Leadership Experience:<br/></p><p>2 + years of leadership experience<br/></p><p>Preferred Leadership Experience:<br/></p><p>3 + years of leadership experience<br/></p><p>Certifications:<br/></p><p>None<br/></p><p>Competencies:<br/></p><p>Action Oriented<br/></p><p>Collaborates<br/></p><p>Communicates Effectively<br/></p><p>Customer Focus<br/></p><p>Resourceful<br/></p>

Assistant Store Manager - Operations

Food Lion

<div><b>Category/Area of Expertise:</b> Retail Operations<br>
<b>Job Requisition:</b> 534964<br>
<b>Address: </b>USA-VA-Norfolk-6206 Military Highway
<br>
<b>Store Code: </b>Store 00201 Produce/Perishable (7207326)
<br>
<br>
Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.<br>
<br>
<b>PRIMARY PURPOSE</b><br>
<br>
Support the management and duties of store operations to meet financial and sales goals. Build associate and customer relations and promote a strong culture in support of Food Lion Strategy. Maintain solid communications with the management team, all associates in the store and throughout the organization.<br>
<br>
<b>DUTIES AND RESPONSIBILITIES</b><br>
<br>
<ul><li>Manage the Produce Department, including hiring, training and developing department associates</li><li>Supervise the performance of all duties and responsibilities of department associates and provides ongoing performance management, training and conducts timely formal performance appraisals for direct reports</li><li>Daily management of labor (i.e. expected live) and the coaching of associates to achieve productivity expectation</li><li>Providing leadership and motivation within the store to promote a culture reflective of our Guiding Principles, Core Values, Vision and Strategy</li><li>Support the achievement of budgeted financial and operating results</li><li>Smile and maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, easy, flexible and friendly customer service all while creating a positive shopping experience for customers</li><li>Role model outstanding, friendly customer service and use skills and knowledge of department products to offer solutions that meet or exceed customers' expectations</li><li>Control store expenses through proper ordering, care for supplies and equipment</li><li>Understand and use company tools such as; financial reports, average cost inventory system (ACIS), scheduling, productivity, ordering (CAO), and business information systems</li><li>Perform duties that ensure department appearance, quality, variety, workplace safety, food safety and department sanitation are consistently maintained</li><li>Ensure Produce Department schedules are written to provide extraordinary customer service at all times</li><li>Has a complete understanding of scheduling, sales, projections, wage percent, interviewing, hiring, training, company information, and all other items deemed necessary to manage the Produce Department</li><li>Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines</li><li>Observe and correct all unsafe conditions that could cause associate or customer accidents</li><li>Record and report all associate and customer accidents in accordance with established Food Lion procedures</li><li>Monitor shrink ensuring that inventory is accounted for; provide coaching for associates to recognize and prevent losses</li><li>Ensure that all advertising and sales promotion materials and signage applicable to the Produce Department are properly utilized</li><li>Ensure compliance with local, state and federal regulations</li><li>Adhere to all company guidelines, policies and standard practices</li><li>Maintain security standards</li><li>Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses</li><li>Provide recognition of accomplishments and offers constructive counseling when necessary as it relates to achieving customer satisfaction and service while building store sales</li><li>Perform all other duties as assigned</li></ul><br>
<b>
QUALIFICATIONS</b><br>
<br>
<ul><li>High school graduate or equivalent preferred</li><li>Excellent interpersonal, organizational, communication and customer service skills</li><li>Good understanding of store operations preferred</li><li>Ability and willingness to learn multiple tasks and technical requirements of the job</li><li>Ability to use technical information to solve problems</li><li>Ability to lead and direct others</li><li>Must meet minimum age requirements to perform specific job functions</li><li>Must be able to meet the physical requirements of the position, with or without reasonable accommodations</li><li>Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a &quot;Certified Food Safety Manager&quot; or will be required to attend company provided training and have the ability to achieve accreditation within the first 90 days of employment; Accreditation must be maintained while employed in a position</li></ul>
requiring accreditation<br>
<br>
<b>PHYSICAL REQUIREMENTS</b><br>
<br>
<ul><li>Ability to use computers and other communication systems required to perform job functions</li><li>Ability to use hand held computers for orders, mark downs, scan outs, and inventory</li><li>Stand 100% of the time, frequently walking short distances</li><li>Ability to push or pull up to 2000 pounds using a pallet jack or float</li><li>Perform repetitive hand and arm motions</li><li>Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and approximately 100 lbs. on occasion</li><li>Be able to handle a variety of substances associated with cleaning and packaging materials, and household cleaners</li><li>Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level</li><li>Meet established volume activity standards for the position</li><li>Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time</li><li>Have sufficient visual ability to check invoices, dates, and other written documents</li></ul><br>
Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.</div>

FT Produce Sales Manager (H)

Serco

<div></div><div><div><div><div><p>Available in 10 locations
</p><p></p><div><h2 class="jobSectionHeader"><b>HM&amp;E Fleet Introduction / Planned Maintenance Representative (PMR) - Norfolk, VA</b></h2>
</div><div><div>Available in 10 locations</div>
 <div><div><div>Norfolk, Virginia, US, 23511
 </div><div>Hampton, Virginia, US, 23666
 </div><div>Chesapeake, Virginia, US, 23324
 </div><div>Virginia Beach, Virginia, US, 23455
 </div><div>Newport News, Virginia, US, 23603
 </div><div>Portsmouth, Virginia, US, 23518
 </div><div>San Diego, California, US, 92123
 </div><div>Dam Neck, Virginia, US, 23460
 </div><div>Pascagoula, Mississippi, US, 39567
 </div><div>Suffolk, Virginia, US, 23435
</div></div></div></div></div></div><div><div>Norfolk, Virginia, US, 23511
</div></div><div><div>Category: Engineering/Ship Construction
</div></div><div><div>Job ID: 33940
</div></div><div><div>widget: Full-Time
</div></div><div></div><div><div>Secret
</div></div><div><div>Yes - May Consider Occasional/Part Time Teleworking for this position
</div></div><div><div>$103977.88-$173296.47</div></div></div></div>
<br><div><h3 class="jobSectionHeader"><b>Position Description &amp; Qualifications</b></h3><br>
<br>
<p>If you desire an opportunity to help the Navy and Marine Corps, then Serco has a great opportunity for you!</p>
<p>As our HM&amp;E Fleet Introduction / Planned Maintenance Representative (PMR) in Norfolk, VA, you will provide technical, planning, and execution support for Amphibious Warship post-delivery, modernization, maintenance, and fleet introduction efforts and serve as the primary liaison between Program Office personnel, Ship's Force, Regional Maintenance Centers (RMCs), Planning Yards, SUPSHIP, installation activities, and engineering stakeholders to ensure Hull, Mechanical, and Electrical (HM&amp;E) systems are properly maintained, modernized, tested, and transitioned to Fleet operations.</p>
<p>Serco supports LHA and LPD Class ships during Post Delivery Availabilities, Work Opportunity (WOO) periods, and Fleet Introduction activities.</p><p><br>
</p><p><b>In this role, you will:</b></p>
<ul><li>Provide technical oversight and coordination of HM&amp;E modernization, maintenance, repair, and testing efforts onboard LHA and LPD class ships.</li>
<li>Review and assess Engineering Change Requests (ECRs), Alteration Installation Team (AIT) packages, Work Specifications, Technical Foundation Papers (TFPs), and maintenance planning documentation.</li>
<li>Coordinate with Program Office personnel, Ship's Force, Regional Maintenance Centers, Planning Yards, SUPSHIP, and industry partners to ensure successful execution of maintenance and modernization activities.</li>
<li>Support development, review, and execution of Integrated Master Schedules (IMS), Plans of Action and Milestones (POA&amp;M), and Readiness Matrices.</li>
<li>Monitor and report HM&amp;E installation progress, technical risks, material issues, and testing status.</li>
<li>Conduct ship checks to validate installation requirements, equipment locations, cable routing, foundations, and interference concerns.</li>
<li>Support development and execution of Test and Inspection Plans (TIPs), Operational Test Procedures (OTPs), and system certification activities.</li>
<li>Track and manage Condition Found Reports (CFRs), Trial Cards, Departure from Specification requests, and engineering discrepancies.</li>
<li>Support Fleet Introduction efforts by coordinating training, logistics, technical documentation, and maintenance requirements with Fleet stakeholders.</li>
<li>Review Planned Maintenance System (PMS) requirements and assist with development and validation of maintenance products associated with new construction and modernization efforts.</li>
<li>Participate in planning conferences, production meetings, readiness reviews, PSA/IPDA/PDA planning events, and technical interchange meetings.</li>
<li>Support INSURV, Final Contract Trials (FCT) and other certification events as required.</li>
<li>Provide weekly and monthly status reports identifying accomplishments, risks, mitigation plans, and schedule impacts.</li>
<li>Review technical documentation, asses risk, and evaluate compliance with industry standards</li>
<li>Identify performance weaknesses and operational bottlenecks.</li>
<li>Provide direct, &ldquo;deck plate&rdquo; training to crews and teams to address vulnerabilities and correct issues before major inspections</li></ul><br>
<p></p><p><b>To be successful in this role, you will have:</b></p>
<ul><li>An active or current DoD Secret clearance and ability to maintain the Secret Clearance.</li>
<li>US Citizenship.</li>
<li>Bachelor's Degree.
<ul><li>An Associate's Degree and 2 years of additional experience will be considered in lieu of Bachelor's Degree or a High School Diploma/GED and 4 years of additional experience will be considered in lieu of Bachelor's Degree.</li>
</ul></li><li>10 years of experience supporting U.S. Navy surface ship maintenance, modernization, engineering, or fleet introduction efforts.</li>
<li>Demonstrated knowledge of LHA and/or LPD Class ship HM&amp;E systems.</li>
<li>Working knowledge of shipboard propulsion, electrical distribution, auxiliary systems, damage control systems, HVAC, steering, ballast, fuel, and engineering control systems.</li>
<li>Experience supporting Navy maintenance availabilities, including IPDA, PDA, FOA, WOO&rsquo;s, PSA, or similar maintenance periods.</li>
<li>Ability to review and interpret technical drawings, ship specifications, ECRs, Ship Change Documents (SCDs), and engineering installation packages.</li>
<li>Experience coordinating with NAVSEA Program Offices, RMCs, SUPSHIP, Planning Yards, Shipbuilders, and Fleet activities.</li>
<li>Strong written and verbal communication skills.</li>
<li>Proficiency with Microsoft Office Suite, including Excel, Word, PowerPoint, and Project.</li>
<li>Ability to support activities in a shipyard or naval facility.
</li><li>Ability to travel up to 50% of the time in support of ship checks, maintenance availability, trials, fleet introduction events, and technical meetings.</li>
<li>Frequent travel to shipyards, waterfront facilities, and fleet concentration areas including Norfolk, Mayport, San Diego, Pascagoula, and associated maintenance locations.</li>
<li>Ability to perform this physically demanding role;
<ul><li>Some work will occur within an industrial field office, outdoors and/or aboard ship while the ship is undergoing construction, alteration, activation, overhaul, repair, and/or underway trials.
</li><li>Walking through potentially uneven terrain ashore and onboard and climbing ladders throughout naval vessels to accomplish ship checks will be required.
</li><li>Exposure to high noise levels, uncomfortable temperatures, heights, or other industrial safety conditions will require use of personal protective clothing and equipment.</li>
</ul></li></ul><p><b>Additional Desired Experience and Skills:</b></p>
<ul><li>Prior experience supporting PMS 377, PMS 317, SEA 21, or related NAVSEA organizations.</li>
<li>Former U.S. Navy Engineering Department, Maintenance Team, Waterfront Engineering, or Shipyard experience.</li>
<li>Experience with Engineering Control Systems (ECS), Integrated Condition Assessment System (ICAS), Auxiliary Control Systems, Damage Control Systems, Electrical Distribution Systems, and Propulsion Plant Control Systems.</li>
<li>Knowledge of Navy maintenance and modernization processes, including CMP, CSMP, Fleet Introduction, and Configuration Management.</li>
<li>Familiarity with Navy Data Environment (NDE), Navy Maintenance Database (NMD), and maintenance planning tools.</li></ul><br>
<p></p><p>If you are interested in working in a highly diverse, engaging and challenging environment - then submit your application now for immediate consideration. It only takes a few minutes and could change your career!</p><br>
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<h3 class="jobSectionHeader"><b>Company Overview</b></h3><br>
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<p>Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco&rsquo;s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.
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To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
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Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.
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Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.
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Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.</p><br>
<br>
<h3 class="jobSectionHeader"><b>Pay Transparency</b></h3><br>
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<p>Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance&mdash;so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.
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Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits &ndash; Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role):<br>
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</p><ul><li>Medical, dental, and vision insurance</li>
<li>Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract</li>
<li>401(k) plan that includes employer matching funds</li>
<li>Tuition reimbursement program</li>
<li>Life insurance and disability coverage</li>
<li>Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection</li>
<li>Birth, adoption, parental leave benefits</li>
<li>Employee Assistance Plan</li><br>
</ul><br>
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<p>To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us.
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Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco&rsquo;s external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com.</p></div>

HM&E Fleet Introduction / Planned Maintenance Representative (PMR) - Norfolk, VA

Fine Rug Store

<p><b>Overview</b><br/>Join our dynamic team as a Wahi Rug Cleaning Helper, Store Assistant, and Delivery Guy! This energetic role offers a fantastic opportunity to be involved in multiple facets of our business&mdash;assisting with rug cleaning, supporting store operations, and delivering exceptional customer service through safe and efficient deliveries. We&rsquo;re looking for motivated individuals who thrive in a fast-paced environment, enjoy hands-on work, and are eager to contribute to a vibrant team. Whether you&rsquo;re helping with rug cleaning processes, managing store tasks, or hitting the road as a delivery driver, your enthusiasm and dedication will make a real difference every day.</p><p><b>Responsibilities</b></p><ul><li>Assist with the cleaning and maintenance of rugs using specialized equipment and techniques to ensure high-quality results</li><li>Support store operations by organizing inventory, stocking shelves, and maintaining a clean, welcoming environment for customers</li><li>Safely load, unload, and move rugs and other products within the warehouse using forklifts or pallet jacks</li><li>Prepare and package items securely for delivery, ensuring they are ready for transport</li><li>Drive commercial vehicles such as box trucks or &lt;PERSON&gt; drivers to deliver rugs and supplies to customers&rsquo; locations efficiently and on schedule</li><li>Load and unload delivery vehicles, ensuring proper handling of heavy or bulky items through manual lifting or moving equipment</li><li>Follow established routes for timely deliveries while maintaining safety standards on the road and adhering to traffic laws</li></ul><p><b>Qualifications</b></p><ul><li>Prior experience in customer service or retail environments is preferred but not required; enthusiasm and willingness to learn are essential</li><li>Warehouse experience including loading/unloading, moving heavy items, or operating forklifts/pallet jacks is highly desirable</li><li>Valid driver&rsquo;s license with experience in driving box trucks or similar commercial vehicles; familiarity with manual transmission is a plus</li><li>Proven ability to lift heavy objects safely and perform manual labor such as moving rugs or equipment</li><li>Delivery driver experience including route driving, load &amp; unload procedures, and courier responsibilities is advantageous</li><li>Strong organizational skills with attention to detail for inventory management and delivery accuracy</li><li>Ability to work independently or as part of a team in a fast-paced environment while maintaining safety standards</li></ul><p>This role offers an engaging mix of hands-on work, customer interaction, and driving responsibilities&mdash;perfect for energetic individuals eager to grow their skills across multiple areas. All positions are paid roles that value your contributions every step of the way. Join us today and become an integral part of our vibrant team dedicated to quality service!</p><p>Pay: $17.00 - $18.00 per hour</p><p>Work Location: In person</p>

Wahi Rug Cleaning Helper - Store Assistant - Delivery Guy

Explore 21+ Customer service representative in Norfolk this August. Find roles across top companies and apply now to boost your career.