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virtual student support agent on site

Tidewater Community College

<div><div><div><ul><li>https://jobs.vccs.edu/postings/98935
</li></ul></div><div><ul><li>Norfolk, Virginia, United States
</li></ul></div><div><ul><li>INFORMATION CENTER (TC295)
</li></ul></div><div><ul><li>Tidewater Community College</li></ul></div></div><p></p><div><br>
</div><div><p><b>Title: </b>Virtual Student Support Agent (on site)</p><p><b>
Agency: </b>Tidewater Community College</p><p><b>
Location: </b>Norfolk - 710</p><p><b>
FLSA: </b>Nonexempt</p><p><b>
Hiring Range: </b>$17.65 per hour, part time</p><p><b>
Full Time or Part Time: </b>Part Time</p><p>
Additional Detail</p><div><b><br>
Job Description:</b><div><br>
<br>
Tidewater Community College has served South Hampton Roads &ndash; both students and employers &ndash; for 50 years. It has grown from 1 campus into a regional educational and economic force. TCC is the largest provider of higher education and workforce services in Hampton Roads, enrolling nearly 25,000 students in 2024-25. Founded in 1968 as a part of the Virginia Community College System, Tidewater Community College (TCC) services South Hampton Roads with 4 campuses in Chesapeake, Norfolk, Portsmouth, and Virginia Beach, 7 regional centers and 2 important cultural institutions. The college had 3,399 graduates in 2024-2025, 40 percent of whom pursued degrees that would let them transfer to 4-year institutions. Of South Hampton Roads residents enrolled in higher education 33% enrolled at TCC. TCC&rsquo;s institutional accreditation is affirmed through 2027 by the Southern Association of Colleges and Schools Commission on Colleges.<br>
<br>
<b>Position Summary:</b><br>
Tidewater Community College seeks applications for a Virtual Student Support Agents, for our District Office in Norfolk. This position will support students virtually, employees will be required to report to an office located in Norfolk.<br>
<br>
To provide front line customer service support for prospective, new and current students via telephone, email, and live chat in order to increase information capture amongst prospects and increase the percentage of new prospects and applicants to the college that become students. Act as the onboarding team for the college and assure excellent customer service is provided to students by providing accurate information and proper internal escalations are followed when necessary.<br>
<br>
<b>Functional Responsibilities:</b><br>
Inbound Call Customer Service:</div>
<ul><li>Provides remote customer service via telephone to prospective students and applicants to the college.</li>
<li>Uses and reviews provided training handouts to provide accurate information to callers.</li>
<li>Communicates with potential students and applicants in accordance with departmental customer service standards.</li>
<li>Troubleshoots potential barriers to enrollment for students and new applicants</li>
<li>Identifies prospects problem or inquiry and provides to the best of their ability an answer and/or a next step to move towards enrollment.</li>
</ul>
<div><br>
Information Capture and CRM :</div>
<ul><li>Attempts to collect and track relevant contact information from all callers.</li>
<li>Enters relevant information and logs all conversations into CRM software.</li>
<li>Completes departmental training program for CRM best practices, and works with Salesforce CRM as daily system of record.</li>
<li>Escalates calls that require higher skill level by opening a case in the CRM.</li>
</ul>
<div><br>
Live Chat:</div>
<ul><li>Communicates with prospective students and students via a live chat portal on the college&rsquo;s website.</li>
<li>Conducts live chat correspondence absent of spelling or grammar errors, and in a manor consistent with departmental customer service standards.</li>
<li>Provides information about the college and its programs to potential students chatting on the college website.</li>
<li>Directs users to correct information in Public Knowledge base or public facing customer website.</li>
</ul>
<div><br>
Email Customer Service:</div>
<ul><li>Responds to prospective, new and current student inquiries, providing relevant customer service and sales information.</li>
<li>Completes response to assigned emails within 1 business day.</li>
<li>Conducts email correspondence absent of spelling or grammar errors, and in a manor consistent with departmental customer service standards.</li>
<li>Escalate email requests above their skill level by opening a case in CRM.</li>
</ul>
<div><br>
Outbound Calls:</div>
<ul><li>Proactively contacts prospective students and new applicants based on CRM defined criteria to encourage enrollment.</li>
<li>Makes outbound telephone calls to encourage prospective students and applicants to take the next step towards enrollment under the direction of the Virtual Student Support Coordinator.</li>
</ul></div><b>Minimum Qualifications:</b><br>
<ul>
<li>Demonstrated computer competency with database, spreadsheet and word processing programs, internet navigation and searches, and electronic mail.</li>
<li>Customer service or sales experience in a client facing business environment.</li>
<li>Demonstrated ability to solve problems.</li>
<li>Ability to communicate effectively both orally and in writing as demonstrated in use of grammar, spelling, punctuation.</li>
<li>Knowledge of effective customer service techniques.</li>
<li>Must be able to work in a fast-paced, multiple responsibility environment providing superior customer service to a diverse population and while maintaining harmonious working relationships with coworkers.</li>
</ul><b>Additional Considerations:</b><br>
<ul>
<li>Experience or training using the PeopleSoft Student Information System or another electronic student system.</li>
<li>Experience or training using Salesforce or any other CRM (customer relations management) tool.</li>
<li>Previous experience with customer service preferably in an educational setting</li></ul></div></div>

Virtual Student Support Agent (on site)

Virginia Community College System

<div><div><div>Posting Summary
</div><p></p><div><div><div><div><b>Working Title</b></div> <div>Virtual Student Support Agent (on site)</div>
</div><br>
<div><div><b>Role Title</b></div> <div>Admin and Office Spec III</div>
</div><br>
<div><div><b>Role Code</b></div> <div>19013-SW</div>
</div><br>
<div><div><b>FLSA</b></div> <div>Nonexempt</div>
</div><br>
<div><div><b>Pay Band</b></div> <div>03</div>
</div><br>
<div><div><b>Position Number</b></div> <div>295W0069</div>
</div><br>
<div><div><b>Agency</b></div> <div>Tidewater Community College</div>
</div><br>
<div><div><b>Division</b></div> <div>Tidewater Community College (Div)</div>
</div><br>
<div><div><b>Work Location</b></div> <div>Norfolk - 710</div>
</div><br>
<div><div><b>Hiring Range</b></div> <div>$17.65 per hour, part time</div>
</div><br>
<div><div><b>Emergency/Essential Personnel</b></div> <div>No</div>
</div><br>
<div><div><b>EEO Category</b></div> <div>3-Technicians</div>
</div><br>
<div><div><b>Full Time or Part Time</b></div> <div>Part Time</div>
</div><br>
<div><div><b>Does this position have telework options? -Telework options are subject to change based on business needs-</b></div> <div>No</div>
</div><br>
<div><div><b>Does this position have a bilingual or multilingual skill requirement or preference?</b></div> <div>No</div>
</div><br>
<div><div><b>Work Schedule</b></div>
<div><div>29 hours per week. The office hours for these positions will vary.</div><div>
<br>
Hours will be scheduled from Monday through Thursday 8:30 am to 6pm, Friday 8:30 am to<br>
5pm, and occasional Saturday hours 9 am -12 pm.</div></div>
</div><br>
<div><div><b>Sensitive Position</b></div> <div>No</div>
</div><br>
<div><div><b>Job Description</b></div><br>
<p></p><div><div><br>
<br>
Tidewater Community College has served South Hampton Roads &ndash; both students and employers &ndash; for 50 years. It has grown from 1 campus into a regional educational and economic force. TCC is the largest provider of higher education and workforce services in Hampton Roads, enrolling nearly 25,000 students in 2024-25. Founded in 1968 as a part of the Virginia Community College System, Tidewater Community College (TCC) services South Hampton Roads with 4 campuses in Chesapeake, Norfolk, Portsmouth, and Virginia Beach, 7 regional centers and 2 important cultural institutions. The college had 3,399 graduates in 2024-2025, 40 percent of whom pursued degrees that would let them transfer to 4-year institutions. Of South Hampton Roads residents enrolled in higher education 33% enrolled at TCC. TCC&rsquo;s institutional accreditation is affirmed through 2027 by the Southern Association of Colleges and Schools Commission on Colleges.<br>
<br>
<b>Position Summary:</b><br>
Tidewater Community College seeks applications for a Virtual Student Support Agents, for our District Office in Norfolk. This position will support students virtually, employees will be required to report to an office located in Norfolk.<br>
<br>
To provide front line customer service support for prospective, new and current students via telephone, email, and live chat in order to increase information capture amongst prospects and increase the percentage of new prospects and applicants to the college that become students. Act as the onboarding team for the college and assure excellent customer service is provided to students by providing accurate information and proper internal escalations are followed when necessary.<br>
<br>
<b>Functional Responsibilities:</b><br>
Inbound Call Customer Service:</div><ul>
<li>Provides remote customer service via telephone to prospective students and applicants to the college.</li>
<li>Uses and reviews provided training handouts to provide accurate information to callers.</li>
<li>Communicates with potential students and applicants in accordance with departmental customer service standards.</li>
<li>Troubleshoots potential barriers to enrollment for students and new applicants</li>
<li>Identifies prospects problem or inquiry and provides to the best of their ability an answer and/or a next step to move towards enrollment.</li>
</ul><div>
<br>
Information Capture and CRM :</div><ul>
<li>Attempts to collect and track relevant contact information from all callers.</li>
<li>Enters relevant information and logs all conversations into CRM software.</li>
<li>Completes departmental training program for CRM best practices, and works with Salesforce CRM as daily system of record.</li>
<li>Escalates calls that require higher skill level by opening a case in the CRM.</li>
</ul><div>
<br>
Live Chat:</div><ul>
<li>Communicates with prospective students and students via a live chat portal on the college&rsquo;s website.</li>
<li>Conducts live chat correspondence absent of spelling or grammar errors, and in a manor consistent with departmental customer service standards.</li>
<li>Provides information about the college and its programs to potential students chatting on the college website.</li>
<li>Directs users to correct information in Public Knowledge base or public facing customer website.</li>
</ul><div>
<br>
Email Customer Service:</div><ul>
<li>Responds to prospective, new and current student inquiries, providing relevant customer service and sales information.</li>
<li>Completes response to assigned emails within 1 business day.</li>
<li>Conducts email correspondence absent of spelling or grammar errors, and in a manor consistent with departmental customer service standards.</li>
<li>Escalate email requests above their skill level by opening a case in CRM.</li>
</ul><div>
<br>
Outbound Calls:</div><ul>
<li>Proactively contacts prospective students and new applicants based on CRM defined criteria to encourage enrollment.</li>
<li>Makes outbound telephone calls to encourage prospective students and applicants to take the next step towards enrollment under the direction of the Virtual Student Support Coordinator.</li>
</ul></div>
</div><br>
<div><div><b>Special Assignments</b></div>
<p>May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.</p><br>
</div><br>
<div><div><b>KSA's/Required Qualifications</b></div>
<ul><li>Demonstrated computer competency with database, spreadsheet and word processing programs, internet navigation and searches, and electronic mail.</li>
<li>Customer service or sales experience in a client facing business environment.</li>
<li>Demonstrated ability to solve problems.</li>
<li>Ability to communicate effectively both orally and in writing as demonstrated in use of grammar, spelling, punctuation.</li>
<li>Knowledge of effective customer service techniques.</li>
<li>Must be able to work in a fast-paced, multiple responsibility environment providing superior customer service to a diverse population and while maintaining harmonious working relationships with coworkers.</li>
</ul>
</div><br>
<div><div><b>Additional Considerations</b></div>
<ul><li>Experience or training using the PeopleSoft Student Information System or another electronic student system.</li>
<li>Experience or training using Salesforce or any other CRM (customer relations management) tool.</li>
<li>Previous experience with customer service preferably in an educational setting</li>
</ul>
</div><br>
<div><div><b>Operation of a State Vehicle</b></div> <div>No</div>
</div><br>
<div><div><b>Supervises Employees</b></div> <div>No</div>
</div><br>
<div><div><b>Required Travel</b></div>
<div>N/A</div>
</div><br>
</div></div></div><div><div>Posting Detail Information
</div><p></p><div><div><div><div><b>Posting Number</b></div> <div>WGE_3314P</div>
</div><br>
<div><div><b>Recruitment Type</b></div> <div>General Public - G</div>
</div><br>
<div><div><b>Number of Vacancies</b></div> <div>1</div>
</div><br>
<div><div><b>Position End Date (if temporary)</b></div>
</div><br>
<div></div><div><div><b>Job Open Date</b></div> <div>07/27/2026</div>
</div><br>
<div><div><b>Job Close Date</b></div> <div>08/10/2026</div>
</div><br>
<div><div><b>Open Until Filled</b></div> <div>No</div>
</div><br>
<div><div><b>Agency Website</b></div> <div>TCC.edu</div>
</div><br>
<div><div><b>Contact Name</b></div> <div>Lizette White</div>
</div><br>
<div><div><b>Email</b></div> <div>jobs@tcc.edu</div>
</div><br>
<div><div><b>Phone Number</b></div>
</div><br>
<div></div><div><div><b>Special Instructions to Applicants</b></div>
<div>In support of the Commonwealth&rsquo;s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth&rsquo;s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging &amp; Rehabilitative Services (DARS), or the Department for the Blind &amp; Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link:</div>
</div><br>
<div><div><b>Additional Information</b></div>
</div><br>
<div></div><div><div><b>Background Check Statement Disclaimer</b></div>
<p>The selected candidate&rsquo;s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth&rsquo;s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/</p><br>
</div><br>
<div><div><b>EEO Statement</b></div>
<div>The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.</div>
</div><br>
<div><div><b>ADA Statement</b></div>
<div>The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.</div>
</div><br>
<div><div><b>E-Verify Statement</b></div>
<p>VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.</p></div></div></div></div></div><div></div>

Sentara

<div><p><b>City/State</b></p>
Norfolk, VA<p></p><p><b>
Work Shift</b></p>
First (Days)<p></p><p><b>
Overview:</b></p><h1 class="jobSectionHeader"><b>
Sentara Norfolk General 6K Medicine Unit is hiring for a Registered Nurse for a Temporary Traveler Position!</b></h1><p></p><p><b>
Travel Registered Nurse (RN) - Medical/Surgical</b></p><p><b>
Sentara Norfolk General Hospital - Norfolk, VA</b></p><p></p><ul><li><p><b>
$65.00/hr pay rate</b></p></li><li><p><b>
Temporary Full Time</b></p></li><li><p><b>
14-week assignment</b></p></li><li><p><b>
Day Shift</b></p></li><li><p><b>
No benefits</b></p></li></ul><p></p><p><b>
Department/Unit Overview</b>: Join the nursing team that is enjoying a beautiful, brand new 24 bed Medicine unit with new computers in every room and charting stations in hallways with windows to visualize patients! Blood pressure machines that talk with EPIC as Real Time Documentation. Patient population is cardiac, cardiac prep, renal failure, vascular, sepsis, pneumonia, sickle cell, OR-Prep, and diverse wound care. Take a virtual tour of where you could work, click herehttps://www.wevideo.com/view/1167819650</p><p></p><p><b>
Education</b></p><ul><li>
Associates, Bachelors, Masters, or diploma in the Nursing Field required</li></ul><p></p><p><b>
Certification/Licensure</b></p><ul><li><p>
Virginia or Compact Multi-State License in good standing</p></li><li><p>
Basic Life Support (BLS)</p></li><li><p>
NIH Stroke Scale</p></li></ul><p></p><p><b>
Experience</b></p><ul><li>
Must have 2 or more years of recent acute care hospital RN experience</li></ul><p></p><p><b>
Facility Highlights</b>: Serving as a destination medical center in the mid-Atlantic region, Sentara Norfolk General Hospital is a Level 1 trauma center in Norfolk, Virginia, home to the Nightingale Regional Air Ambulance, region&rsquo;s first Magnet&reg; hospital and nationally ranked heart program at Sentara Heart Hospital. Sentara Norfolk General Hospital, on the Eastern Virginia Medical Campus, is a large 525-bed medical center, which serves as the primary teaching institution for the adjacent Eastern Virginia Medical School (EVMS). Our partnership with EVMS combines the latest innovations in technology, research and clinical care, to offer advanced diagnostic and therapeutic services. www.sentaranorfolkgeneralrn.com</p><p></p><p>
Click here to learn more about Sentara Norfolk General Hospital!</p><p><br>
<br>
<b>Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve!</b><br>
<br>
<br>
<br>
<br>
<br>
<br>
<br>
Keywords: RN, Registered Nurse, Med Surg, Traveler, Contract, Norfolk, Medicine, Monster, Talroo-Nursing, Indeed</p><p>
.</p><p></p><div><p><b>
Benefits: Caring For Your Family and Your Career</b></p><ul><li>Medical, Dental, Vision plans</li><li>Adoption, Fertility and Surrogacy Reimbursement up to $10,000</li><li>Paid Time Off and Sick Leave</li><li>Paid Parental &amp; Family Caregiver Leave
</li><li>Emergency Backup Care</li><li>Long-Term, Short-Term Disability, and Critical Illness plans</li><li>Life Insurance</li><li>401k/403B with Employer Match</li><li>Tuition Assistance &ndash; $5,250/year and discounted educational opportunities through Guild Education</li><li>Student Debt Pay Down &ndash; $10,000</li><li>Reimbursement for certifications and free access to complete CEUs and professional development</li><li>Pet Insurance
</li><li>Legal Resources Plan</li><li>Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met</li></ul></div><div></div>
Here at Sentara, we are committed to consistently enhancing our training, advancement tracks, work-life benefits, and more. Our goal is to make you feel more excited to be here every day!<p></p><p><b>
Sentara Norfolk General Hospital</b>, located in Norfolk, VA, is a 525-bed tertiary care facility that is home to the only Level I Adult Trauma Center and burn trauma unit in Hampton Roads, and also serves as the primary teaching hospital for Eastern Virginia Medical School.</p><p>
In addition to the high-quality heart program at Sentara Heart Hospital, our facility is home to Nightingale Regional Air Ambulance and several other dedicated facilities and specialized services. As a recognized accredited Comprehensive Stroke Center, and Magnet hospital for nursing excellence, our hospital specializes in heart and vascular, neurosciences, neurosurgery, urology, oncology, spine care, advanced imaging, behavioral health, maternity, and women&rsquo;s health, including a state-of-the-art neonatal intensive care unit.</p><p></p><p><b>
Sentara Health is an equal opportunity employer</b> and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.</p><p><br>
In support of our mission &ldquo;to improve health every day,&rdquo; this is a tobacco-free environment.</p><p></p><p><b>
For positions that are available as remote work,</b> <b>Sentara Health employs associates in the following states:
</b></p><p>Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.</p></div>

Travel Registered Nurse (RN) - Med/Surg

<div><p><b>City/State</b></p>
Norfolk, VA<p></p><p><b>
Work Shift</b></p>
Third (Nights)<p></p><p><b>
Overview:</b></p><p><b>
Sentara is currently hiring a Patient Care Technician to work at Sentara Leigh Hospital located in Norfolk on our</b> <b>Observation Unit.</b></p><p></p><p><b>
Hours/Shift:</b></p><p>
Full-time, dayshift, approximately 6am to 6pm</p><p></p><p><b>
Department/Position Overview:</b></p><p>
You will have the opportunity to encourage patients on their recovery journey. You will have a long-term impact in a short amount of time. We hope you join our team that Improves Health Every Day!</p><p></p><p>
Patient Care Technicians are unlicensed staff members who are accountable to, and work under the direct supervision of a professional nurse to implement delegated aspects of nursing care. Provide patient care, support the admissions and discharge process, and comply with patient safety practices under the direction of the professional nurse. Observe patients' physical, mental, and emotional conditions and report any change to the nurse.<br>
<br>
<b>CLICK HERE</b> to hear McKenzie tell us about a day in the life of a <b>Patient Care Technician</b> with Sentara.</p><p></p><p><b>
Education</b><br>
High School Diploma or Equivalent</p><p><b><br>
Certification/Licensure</b></p><ul><li>
American Health Associate BLS Certification required within 90 days of hire.</li><li><b>
Minimum requirements: Must have one of the following</b><ul><li>
Sentara Care Partner Certification Program, or</li><li>
Successful completion of the Certified Nursing Assistant (CNA), or</li><li>
National Certified Medical Assistant (NCMA), or</li><li>
National Patient Care Technician (NCPCT), or</li><li>
Completion of US Navy Hospital Corps School, or</li><li>
Emergency Services to include EMR, EMS, EMT, AEMT and Paramedic, or</li><li>
Current student enrolled in a clinical program (beyond prerequisites) having completed at least one semester of RN, LPN, RT or PT, or</li><li>
Current work experience within last three years as a PCT or Nursing Assistant.</li></ul></li></ul><p></p><p><b>
Experience</b><br>
One year of prior health care experience preferred.</p><p></p><p>
Keywords: NCP, Nursing Care Partner, CNA, Certified Nursing Assistant, Nursing Assistant, NA, Patient Care Tech, PCT, Patient Care Technician, MA, Medical Assistant, EMT, EMS, Paramedic, Talroo-Allied Health, #LI-CP1</p><p></p><p>
.</p><p></p><div><div><b>
Benefits: Caring For Your Family and Your Career</b></div><div><ul><li>Medical, Dental, Vision plans</li><li>Adoption, Fertility and Surrogacy Reimbursement up to $10,000</li><li>Paid Time Off and Sick Leave</li><li>Paid Parental &amp; Family Caregiver Leave
</li><li>Emergency Backup Care</li><li>Long-Term, Short-Term Disability, and Critical Illness plans</li><li>Life Insurance</li><li>401k/403B with Employer Match</li><li>Tuition Assistance &ndash; $5,250/year and discounted educational opportunities through Guild Education</li><li>Student Debt Pay Down &ndash; $10,000</li><li>Reimbursement for certifications and free access to complete CEUs and professional development</li><li>Pet Insurance
</li><li>Legal Resources Plan</li><li>Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met</li></ul></div></div><p></p><p><b>
Sentara Leigh Hospital</b>, located in Norfolk, VA, is a 274-bed acute care facility that opened in 1903 and relocated to its present site in 1977. Our hospital completed a renovation in 2016, including two new patient towers, a beautiful atrium, and a multi-story parking garage. Sentara Leigh Hospital includes a dedicated Orthopedic Hospital providing patients access to a full continuum of orthopedic care, from the preoperative phase and surgery to rehabilitation and home care services. Along with being a recognized accredited Primary Stroke Center, and Magnet hospital for nursing excellence, we also specialize in orthopedic and spine care, heart, vascular, maternity care, and general surgery. We are also home to the region&rsquo;s only 24-hour hyperbaric oxygen program that helps speed up the healing of carbon monoxide poisoning, wounds that won&rsquo;t heal, infections in which tissues are starved for oxygen, airborne chemical exposures, and scuba diving accidents.</p><p></p><p><b>
Sentara Health is an equal opportunity employer</b> and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.</p><p><br>
In support of our mission &ldquo;to improve health every day,&rdquo; this is a tobacco-free environment.</p><p></p><p><b>
For positions that are available as remote work,</b> <b>Sentara Health employs associates in the following states:
</b></p><p>Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.</p></div>

Patient Care Technician – Med/Surg Observation

<div><p><b>City/State</b></p>
Norfolk, VA<p></p><p><b>
Work Shift</b></p>
Third (Nights)<p></p><p><b>
Overview:</b></p><h1 class="jobSectionHeader"><b>
Sentara Leigh Hospital is hiring a Travel Registered Nurse (RN) for our Intermediate Care Unit (Stepdown) 4 East!</b></h1><p></p><p><b>
Travel Registered Nurse - Intermediate Care Unit (Stepdown)</b></p><p><b>
Sentara Leigh Hospital - Norfolk, VA</b></p><p></p><ul><li><p><b>
$70.00/hr pay rate</b></p></li><li><p><b>
Temporary Full Time</b></p></li><li><p><b>
14-week assignment</b></p></li><li><p><b>
Night Shift</b></p></li><li><p><b>
No benefits</b></p></li></ul><p></p><p><b>
Education</b></p><ul><li><p>
Associates, Bachelors, Masters, or diploma in the Nursing Field required</p></li></ul><p></p><p><b>
Certification/Licensure</b></p><ul><li><p>
Virginia or Compact Multi-State License in good standing</p></li><li><p>
Basic Life Support (BLS)</p></li><li><p>
ACLS</p></li><li><p>
NIH Stroke Scale</p></li></ul><p></p><p><b>
Experience</b></p><ul><li><p>
Must have two or more years of current acute care hospital RN experience.</p></li></ul><p></p><p><b>
Department Overview</b></p><p>
This 24 bed IMC Unit is designed for patients who are too ill for general medical/surgical, but do not need an intensive level of care. Patients on 4E require continuous monitoring and advanced nursing interventions including but not limited to ventilator management, tracheostomy care, telemetry monitoring, heparin infusions, BiPAP/CPAP, high flow nasal cannula and post-operative cardiac and vascular patient care.</p><p></p><p>
To learn more about Sentara Leigh and our culture: https://youtu.be/D4g5-le5lCE</p><p></p><p>
Click here to learn more about Sentara Leigh hospital!</p><p></p><p>
KEYWORDS: RN, Registered Nurse, Traveler, Contract, IMC, Stepdown, Leigh, Norfolk, Talroo-Nursing, Monster</p><p>
.</p><p></p><div><div><b>
Benefits: Caring For Your Family and Your Career</b></div><div><ul><li>Medical, Dental, Vision plans</li><li>Adoption, Fertility and Surrogacy Reimbursement up to $10,000</li><li>Paid Time Off and Sick Leave</li><li>Paid Parental &amp; Family Caregiver Leave
</li><li>Emergency Backup Care</li><li>Long-Term, Short-Term Disability, and Critical Illness plans</li><li>Life Insurance</li><li>401k/403B with Employer Match</li><li>Tuition Assistance &ndash; $5,250/year and discounted educational opportunities through Guild Education</li><li>Student Debt Pay Down &ndash; $10,000</li><li>Reimbursement for certifications and free access to complete CEUs and professional development</li><li>Pet Insurance
</li><li>Legal Resources Plan</li><li>Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met</li></ul></div></div><p></p><p><b>
Sentara Leigh Hospital</b>, located in Norfolk, VA, is a 274-bed acute care facility that opened in 1903 and relocated to its present site in 1977. Our hospital completed a renovation in 2016, including two new patient towers, a beautiful atrium, and a multi-story parking garage. Sentara Leigh Hospital includes a dedicated Orthopedic Hospital providing patients access to a full continuum of orthopedic care, from the preoperative phase and surgery to rehabilitation and home care services. Along with being a recognized accredited Primary Stroke Center, and Magnet hospital for nursing excellence, we also specialize in orthopedic and spine care, heart, vascular, maternity care, and general surgery. We are also home to the region&rsquo;s only 24-hour hyperbaric oxygen program that helps speed up the healing of carbon monoxide poisoning, wounds that won&rsquo;t heal, infections in which tissues are starved for oxygen, airborne chemical exposures, and scuba diving accidents.</p><p></p><p><b>
Sentara Health is an equal opportunity employer</b> and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.</p><p><br>
In support of our mission &ldquo;to improve health every day,&rdquo; this is a tobacco-free environment.</p><p></p><p><b>
For positions that are available as remote work,</b> <b>Sentara Health employs associates in the following states:
</b></p><p>Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.</p></div>

Travel Registered Nurse (RN) - Intermediate Care Unit (Stepdown)

<div><p><b>City/State</b></p>
Norfolk, VA<p></p><p><b>
Work Shift</b></p>
Rotating<p></p><p><b>
Overview:</b></p><div><h2 class="jobSectionHeader"><b>
Sentara is hiring a Surgical Assistant at Sentara Norfolk General Hospital</b></h2></div><p></p><div><div><div><div><div><div><div><div><div><p><b><i>
Sign on Bonus up to $15,000 offered for qualified candidates.</i></b></p><p></p><p><b>
Shift:</b></p><p>
Generally schedule would be 7a-3p, 7a-5p, or 7a-7p or a combination thereof.</p><p>
Shift may include: 11A-7P, 3-11P, OR 11A-11P</p><p>
Call amount is dependent upon staffing, but is approximately 1-2 shifts/week and may be as little as 2 hours or as much as 12 including weekends and any holidays in rotation with other staff.</p><p></p><p><b>
Overview</b></p><p>
The Certified Surgical Assistant anticipates the needs of the surgical team, the Surgical Assistant assists the surgeon with tasks such as selecting equipment, set up of various tables and positioning equipment, providing retraction for visualization of surgical site, cauterization of bleeding vessels, suturing and closure of incision, instillation of medications, application of surgical dressings, splints, and casts. In addition to intraoperative duties, the surgical assistant also performs preoperative and postoperative duties to better facilitate proper patient care. The surgical assistant uses effective interdisciplinary communication to facilitate optimal patient outcomes.</p><p></p><p>
Graduate of CAAHEP (Commission on Accreditation of Allied Health Education Programs) accredited Surgical Assistant Program</p><p>
Surgical Assistant license required for appropriate state of practice</p><p></p><p><b>
Education</b></p><ul><li><p>
Surgical Assistant Trade School Degree REQUIRED</p></li></ul><p></p><p><b>
Certification/Licensure</b></p><ul><li><p>
Virginia Surgical Assistant License REQUIRED</p></li><li><p>
Basic Life Support (BLS) Certification REQUIRED</p></li></ul><p></p><p><b>
Experience</b></p><ul><li><p>
Prior Surgical Assistant experience <b>strongly preferred</b></p></li></ul><p></p><p>
KEYWORDS: Talroo &ndash; Allied Health. CST. Surg Assist. CFS. Surgical Assistant. Certified Surgical Assistant. Surgical First Assist. NBSTSA. NCCT.</p></div></div></div></div></div></div></div></div></div><p>
.</p><p></p><div><p><b>
Benefits: Caring For Your Family and Your Career</b></p><ul><li>Medical, Dental, Vision plans</li><li>Adoption, Fertility and Surrogacy Reimbursement up to $10,000</li><li>Paid Time Off and Sick Leave</li><li>Paid Parental &amp; Family Caregiver Leave
</li><li>Emergency Backup Care</li><li>Long-Term, Short-Term Disability, and Critical Illness plans</li><li>Life Insurance</li><li>401k/403B with Employer Match</li><li>Tuition Assistance &ndash; $5,250/year and discounted educational opportunities through Guild Education</li><li>Student Debt Pay Down &ndash; $10,000</li><li>Reimbursement for certifications and free access to complete CEUs and professional development</li><li>Pet Insurance
</li><li>Legal Resources Plan</li><li>Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met</li></ul></div><div></div>
Here at Sentara, we are committed to consistently enhancing our training, advancement tracks, work-life benefits, and more. Our goal is to make you feel more excited to be here every day!<p></p><p><b>
Sentara Norfolk General Hospital</b>, located in Norfolk, VA, is a 525-bed tertiary care facility that is home to the only Level I Adult Trauma Center and burn trauma unit in Hampton Roads, and also serves as the primary teaching hospital for Eastern Virginia Medical School.</p><p>
In addition to the high-quality heart program at Sentara Heart Hospital, our facility is home to Nightingale Regional Air Ambulance and several other dedicated facilities and specialized services. As a recognized accredited Comprehensive Stroke Center, and Magnet hospital for nursing excellence, our hospital specializes in heart and vascular, neurosciences, neurosurgery, urology, oncology, spine care, advanced imaging, behavioral health, maternity, and women&rsquo;s health, including a state-of-the-art neonatal intensive care unit.</p><p></p><p><b>
Sentara Health is an equal opportunity employer</b> and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.</p><p><br>
In support of our mission &ldquo;to improve health every day,&rdquo; this is a tobacco-free environment.</p><p></p><p><b>
For positions that are available as remote work,</b> <b>Sentara Health employs associates in the following states:
</b></p><p>Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.</p></div>

Surgical Assistant-Certified

<div><p><b>City/State</b></p>
Norfolk, VA<p></p><p><b>
Work Shift</b></p>
Second (Evenings)<p></p><p><b>
Overview:</b></p><div><p><b>
Sentara Health is hiring a Security Officer Armed - Recruit for Sentara Leigh Hospital, in Norfolk, VA. This is a Part-Time position with an evening shift schedule.
</b></p><p></p><p><b>Hours</b></p><ul><li><p>
3pm - 11pm (8-hour shifts)</p></li><li><p>
3 days/week (every other day as scheduled, example: Mon, Wed &amp; Fri or Tues, Thur &amp; Sat)</p></li></ul><p></p><p><b>
Overview</b></p><p></p><p>
The Security Officer Armed Recruit role is a role designated for newly hired Security Officers while preparing for successful transition to an Armed Officer role. During the transition period of 120 days all training and required certifications will be completed to allow them to progress to an Armed Security Officer role. The primary function of this transitional role is to further develop the necessary skills, training, and certifications required to carry a weapon and function as a fully Armed Security Officer.</p><p></p><p><b>
Education</b></p><ul><li><p>
High School Diploma or equivalent (Required)</p></li></ul><p></p><p><b>
Certification/Licensure</b></p><ul><li><p>
State DMV Motor Vehicle Record and current Valid Driver&rsquo;s license (Required)</p></li></ul><p></p><p><b>
Experience</b></p><ul><li><p>
1 year of security, military or police experience (Preferred)</p></li></ul><p></p><p>
An offer of employment for a Security Officer Armed Recruit is contingent on passing the pre-employment screening process, which includes a fitness assessment and psychological evaluation. Once the preemployment process is cleared and employment has begun, incumbents will have 120 days to successfully complete and obtain other job specific certifications, as defined in the job profile. Failure to obtain these certifications within the prescribed timeframe will result in termination of employment. Annual fitness assessment is required, and psychological evaluations are required every 3 years as a condition of continued employment in this position.</p><p></p><p>
keywords: security, armed, military, law enforcement, surveillance, monitoring</p></div><p>
.</p><p></p><div><div><b>
Benefits: Caring For Your Family and Your Career</b></div><div><ul><li>Medical, Dental, Vision plans</li><li>Adoption, Fertility and Surrogacy Reimbursement up to $10,000</li><li>Paid Time Off and Sick Leave</li><li>Paid Parental &amp; Family Caregiver Leave
</li><li>Emergency Backup Care</li><li>Long-Term, Short-Term Disability, and Critical Illness plans</li><li>Life Insurance</li><li>401k/403B with Employer Match</li><li>Tuition Assistance &ndash; $5,250/year and discounted educational opportunities through Guild Education</li><li>Student Debt Pay Down &ndash; $10,000</li><li>Reimbursement for certifications and free access to complete CEUs and professional development</li><li>Pet Insurance
</li><li>Legal Resources Plan</li><li>Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met</li></ul></div></div><p></p><p><b>
Sentara Leigh Hospital</b>, located in Norfolk, VA, is a 274-bed acute care facility that opened in 1903 and relocated to its present site in 1977. Our hospital completed a renovation in 2016, including two new patient towers, a beautiful atrium, and a multi-story parking garage. Sentara Leigh Hospital includes a dedicated Orthopedic Hospital providing patients access to a full continuum of orthopedic care, from the preoperative phase and surgery to rehabilitation and home care services. Along with being a recognized accredited Primary Stroke Center, and Magnet hospital for nursing excellence, we also specialize in orthopedic and spine care, heart, vascular, maternity care, and general surgery. We are also home to the region&rsquo;s only 24-hour hyperbaric oxygen program that helps speed up the healing of carbon monoxide poisoning, wounds that won&rsquo;t heal, infections in which tissues are starved for oxygen, airborne chemical exposures, and scuba diving accidents.</p><p></p><p><b>
Sentara Health is an equal opportunity employer</b> and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.</p><p><br>
In support of our mission &ldquo;to improve health every day,&rdquo; this is a tobacco-free environment.</p><p></p><p><b>
For positions that are available as remote work,</b> <b>Sentara Health employs associates in the following states:
</b></p><p>Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.</p></div>

Security Officer Armed - Recruit (Part Time)

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Travel Registered Nurse (RN) - Intermediate Care Unit (Stepdown)

Surgical Assistant-Certified

Security Officer Armed - Recruit (Part Time)