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customer service representative Jobs in Lahore

customer service representative

customer sales representative Jobs in Lahore

customer sales representative

customer success specialist Jobs in Lahore

customer success specialist

customer support specialist Jobs in Lahore

customer support specialist

customer service sales consultant

Contour Software

<div>
 <strong>
  About Contour
  <br/>
  <br/>
 </strong>
 Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.
 <br/>
 <br/>
 As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.
 <br/>
 <br/>
 What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!
 <br/>
 <br/>
 <strong>
  The Division
  <br/>
  <br/>
 </strong>
 Dealer Information Systems Corporation (Client) is a leading business management software provider to agricultural, construction, truck refrigeration and lift truck dealers in North America. Founded in 1980, based of Bellingham WA (USA); we are a team of 100+ professionals who help customers with Software, Hardware and Network Management so they don't have to deal with many vendors but just one full-service company.
 <br/>
 <br/>
 <strong>
  Division Profile:
 </strong>
 <strong>
 </strong>
 https://www.discorp.com/
 <br/>
 <br/>
 <strong>
  The Position
  <br/>
  <br/>
 </strong>
 We are seeking Customer Services Consultant, with exceptional communication skills - both verbal and written - to fulfill Level-1 support duties, from the Contour-Lahore office, as part of the North America region Customer Support team serving DIS clients. The hired individuals shall be mainly responsible to manage inbound calls and create tickets in the ticketing system and follow a well-defined step-by-step process.
 <br/>
 <br/>
 <strong>
  Job Responsibilities
  <br/>
  <br/>
 </strong>
 Reporting to the Customer Services Consultant in Lahore, the core responsibilities of this position are:
 <br/>
 <br/>
 <ul>
  <li>
   Act as the first line of communication with clients, thus focusing intently on customer satisfaction and relationship management.
  </li>
  <li>
   Create tickets in our ticketing system following process.
  </li>
  <li>
   Resolve user knowledge-caused issues and other configuration, troubleshooting and software installation issues.
  </li>
  <li>
   Monitor incidents, prioritize and respond as appropriate.
  </li>
  <li>
   Trouble shoot tickets for level 1 support.
  </li>
  <li>
   Customer facing via email and phone with an ability to identify and able to walkthrough trouble shooting steps.
  </li>
  <li>
   Constantly gather product knowledge to enhance support experience and share with team.
  </li>
  <li>
   Ensure ongoing customer satisfaction through timely response and resolution.
  </li>
  <li>
   Complete training sessions, videos, knowledge base, to stay up to date on the latest technologies and methods.
  </li>
  <li>
   Promote and maintain a high quality, professional, service-oriented company image with customers and internal staff.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required Qualification &amp; Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree or diploma in IT or a related field.
  </li>
  <li>
   Excellent verbal and written English communication skills.
  </li>
  <li>
   Experience of managing inbound calls (North American region).
  </li>
  <li>
   Strong technical investigation and follow-up skills.
  </li>
  <li>
   Experience with standard business environment software, such as Operating Systems (e.g. Windows), office word processing and spreadsheet software (e.g. Word, Excel).
  </li>
  <li>
   Service Minded. You deliver customer and partner support like you expect to receive it, with excellence.
  </li>
  <li>
   Trained with using support management tools like Service Cloud, Service Now, TeamSupport, Infor, Jira is a plus.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Work Timings: Monday to Friday: 5 am &ndash; 5pm Pacific Standard Time (Individual shifts will vary in this window)
  <br/>
  <br/>
 </strong>
 <strong>
  Exciting Benefits We Offer
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Market-leading Salary
  </li>
  <li>
   Medical Coverage &ndash; Self &amp; Dependents
  </li>
  <li>
   Parents Medical Coverage
  </li>
  <li>
   Provident Fund
  </li>
  <li>
   Employee Performance-based bonuses
  </li>
  <li>
   Home Internet Subsidy
  </li>
  <li>
   Conveyance Allowance
  </li>
  <li>
   Profit Sharing Plan [Tenured Employees Only]
  </li>
  <li>
   Life Benefit
  </li>
  <li>
   Child Care Facility
  </li>
  <li>
   Company Provided Lunch/Dinner
  </li>
  <li>
   Professional Development Budget
  </li>
  <li>
   Recreational area for in-house games
  </li>
  <li>
   Sporadic On-shore training opportunities
  </li>
  <li>
   Friendly work environment
  </li>
  <li>
   Leave Encashment
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <em>
   Disclaimer:
  </em>
 </strong>
 <em>
  At Contour, we attribute our success to the unique contributions of our diverse staff. We&rsquo;re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we&rsquo;ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.
  <br/>
  <br/>
 </em>
 <em>
  In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.
 </em>
</div>


Customer Services Consultant (L1)

<div><div>About Contour</div><div></div><div><div>
Contour Software</div> has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.</div><div><br>
As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.</div><div><br>
What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!</div><div></div><div><div>
The Division<br>
Dealer Information Systems Corporation (Client) is a leading business management software provider to agricultural, construction, truck refrigeration and lift truck dealers in North America. Founded in 1980, based of Bellingham WA (USA); we are a team of 100+ professionals who help customers with Software, Hardware and Network Management so they don't have to deal with many vendors but just one full-service company.<br>
<br>
Division Profile: <div>https://www.discorp.com/</div><br>
<br>
The Position<br>
We are seeking Customer Services Consultant, with exceptional communication skills - both verbal and written - to fulfill Level-1 support duties, from the Contour-Lahore office, as part of the North America region Customer Support team serving DIS clients. The hired individuals shall be mainly responsible to manage inbound calls and create tickets in the ticketing system and follow a well-defined step-by-step process.<br>
<br>
Job Responsibilities<br>
Reporting to the Customer Services Consultant in Lahore, the core responsibilities of this position are:</div></div><div><ul><li><div>
Act as the first line of communication with clients, thus focusing intently on customer satisfaction and relationship management.</div></li></ul></div><div><ul><li><div>
Create tickets in our ticketing system following process.</div></li></ul></div><div><ul><li><div>
Resolve user knowledge-caused issues and other configuration, troubleshooting and software installation issues.</div></li></ul></div><div><ul><li><div>
Monitor incidents, prioritize and respond as appropriate.</div></li></ul></div><div><ul><li><div>
Trouble shoot tickets for level 1 support.</div></li></ul></div><div><ul><li><div>
Customer facing via email and phone with an ability to identify and able to walkthrough trouble shooting steps.</div></li></ul></div><div><ul><li><div>
Constantly gather product knowledge to enhance support experience and share with team.</div></li></ul></div><div><ul><li><div>
Ensure ongoing customer satisfaction through timely response and resolution.</div></li></ul></div><div><ul><li><div>
Complete training sessions, videos, knowledge base, to stay up to date on the latest technologies and methods.</div></li></ul></div><div><ul><li><div>
Promote and maintain a high quality, professional, service-oriented company image with customers and internal staff.</div></li></ul></div><div></div><div><div>
Required Qualification &amp; Skills</div></div><div><ul><li><div>
Bachelor's degree or diploma in IT or a related field.</div></li></ul></div><div><ul><li><div>
Excellent verbal and written English communication skills.</div></li></ul></div><div><ul><li><div>
Experience of managing inbound calls (North American region).</div></li></ul></div><div><ul><li><div>
Strong technical investigation and follow-up skills.</div></li></ul></div><div><ul><li><div>
Experience with standard business environment software, such as Operating Systems (e.g. Windows), office word processing and spreadsheet software (e.g. Word, Excel).</div></li></ul></div><div><ul><li><div>
Service Minded. You deliver customer and partner support like you expect to receive it, with excellence.</div></li></ul></div><div><ul><li><div>
Trained with using support management tools like Service Cloud, Service Now, TeamSupport, Infor, Jira is a plus.</div></li></ul></div><div></div><div><div>
Work Timings: Monday to Friday: 5 am &ndash; 5pm Pacific Standard Time (Individual shifts will vary in this window)</div></div><div>
Exciting Benefits we offer:</div><ul><li><div>
Market-leading Salary</div></li><li><div>
Medical Coverage &ndash; Self &amp; Dependents</div></li><li><div>
Parents Medical Coverage</div></li><li><div>
Provident Fund</div></li><li><div>
Employee Performance-based bonuses</div></li><li><div>
Home Internet Subsidy</div></li><li><div>
Conveyance Allowance</div></li><li><div>
Profit Sharing Plan [Tenured Employees Only]</div></li><li><div>
Life Benefit</div></li><li><div>
Child Care Facility</div></li><li><div>
Company Provided Lunch/Dinner</div></li><li><div>
Professional Development Budget</div></li><li><div>
Recreational area for in-house games</div></li><li><div>
Sporadic On-shore training opportunities</div></li><li><div>
Friendly work environment</div></li><li><div>
Leave Encashment</div></li></ul><div></div><div><i>
Disclaimer:</i><i> At Contour, we attribute our success to the unique contributions of our diverse staff. We&rsquo;re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we&rsquo;ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.</i></div><div></div><div><i>
In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.</i></div></div><div></div>

Mugshei

<p><b>Job Title:</b> Customer Sales Representative &ndash; Night Shift<br/><b>Company:</b> Mugshei Pvt. Ltd.<br/><b>Location:</b> Garden Town, Lahore<br/><b>Employment Type:</b> Full-Time | On-Site<br/><b>Work Schedule:</b> Monday&ndash;Friday | 8:00 PM &ndash; 5:00 AM (PKT)<br/><b>Compensation:</b> PKR 50,000&ndash;100,000 (Base Salary) + Commission + Performance Bonuses</p><p><b>About Mugshei Pvt. Ltd.</b></p><p>Mugshei Pvt. Ltd. is a fast-growing provider of modern packaging solutions, serving a diverse range of clients across the U.S market. Known for its strong ethical values, commitment to quality, and customer-centric approach, the company continues to expand its footprint through innovative and reliable packaging services. To support our ongoing growth, we are seeking a professional and driven <i>Customer Sales Representative &ndash; Night Shift</i> to join our sales team.</p><p><b>Role Overview</b></p><p>The Customer Sales Representative will be responsible for driving business growth by engaging U.S.-based customers, identifying their requirements, and recommending tailored packaging solutions. This role requires a proactive individual with strong communication skills, a customer-first mindset, and the ability to build lasting client relationships while upholding professional and ethical standards.</p><p><b>Key Responsibilities</b></p><ul><li>Handle inbound and outbound communication with existing and prospective U.S. clients.</li><li>Evaluate customer needs and recommend suitable packaging solutions aligned with their business objectives.</li><li>Maintain up-to-date knowledge of product features, pricing structures, and ongoing promotions.</li><li>Consistently achieve assigned sales targets and performance KPIs.</li><li>Ensure professionalism and integrity in all customer interactions.</li><li>Record all customer interactions, sales activities, and insights accurately in CRM systems.</li><li>Respond to client inquiries in a timely manner and provide effective issue resolution.</li><li>Collaborate with internal teams to enhance service quality and support overall sales goals.</li></ul><p><b>Candidate Profile</b></p><ul><li><b>Experience:</b> 0&ndash;5 years in sales, customer service, or business development (fresh graduates encouraged to apply).</li><li><b>Communication:</b> Excellent verbal and written English, with the ability to communicate confidently with U.S. clients.</li><li><b>Sales Mindset:</b> Target-oriented, persuasive, and motivated to excel in a performance-driven environment.</li><li><b>Analytical Ability:</b> Capable of identifying customer needs and proposing relevant solutions.</li><li><b>Technical Skills:</b> Familiarity with CRM systems and digital sales platforms is an advantage.</li><li><b>Availability:</b> Must be able to work the night shift (Monday&ndash;Friday, 8:00 PM &ndash; 5:00 AM PKT).</li></ul><p><b>What We Offer</b></p><ul><li><b>Competitive Compensation:</b> Attractive base salary with generous commission opportunities.</li><li><b>Performance Incentives:</b> Monthly bonuses and recognition for exceptional performance.</li><li><b>Professional Development:</b> Comprehensive training, mentorship, and continuous skill-building.</li><li><b>Career Growth:</b> Clear advancement paths within the organization.</li><li><b>Work Environment:</b> Ethical, inclusive, and innovation-driven culture grounded in collaboration and transparency.</li></ul><p><b>How to Apply</b></p><p>If you are passionate about customer engagement, committed to ethical sales practices, and eager to contribute to the expansion of our U.S. operations, we encourage you to apply.</p><p>Job Type: Full-time</p><p>Pay: Rs50,000.00 - Rs100,000.00 per month</p><p>Work Location: In person</p>

Customer Sales Representative – Night Shift

Vormand (pvt) ltd

<p><b>Job Title: Sales Executive (Fresh Graduate)</b></p><p><b>About Us</b></p><p>Vormand is a rapidly growing organization committed to delivering high-quality services. We are looking for a motivated and energetic fresh graduate to join our Sales Department and grow with us.</p><p><b>Key Responsibilities</b></p><ul><li>Assist in generating leads and building strong client relationships.</li><li>Communicate effectively with potential customers to explain products and services.</li><li>Collaborate with the sales team to meet monthly and quarterly targets.</li><li>Prepare and share basic sales reports and data analysis.</li><li>Work closely with internal teams to ensure smooth execution of sales processes.</li></ul><p><b>Requirements</b></p><ul><li><b>Education:</b> Fresh graduate from a reputable university (degree in Chemistry, Mathematics, or related fields preferred).</li><li><b>Communication:</b> Excellent verbal and written English skills.</li><li><b>Technical Knowledge:</b> Basic understanding of online, service-based sales.</li><li><b>Soft Skills:</b> Positive attitude, eager to learn, and a strong team player.</li></ul><p><b>What We Offer</b></p><ul><li>Competitive salary with performance-based incentives.</li><li>On-the-job training and professional mentorship.</li><li>Clear opportunities for growth and career development.</li><li>A supportive, friendly, and collaborative work environment.</li></ul><p><b>Contact Us:</b> +92 327 1558890<br/><b>Location:</b> Muslim Town, Lahore</p><p>Job Type: Full-time</p><p>Pay: Rs35,000.00 - Rs60,000.00 per month</p><p>Work Location: In person</p>

Customer Sales Representative (US based)

Heetly

<p><b>Job Title:</b> Umrah Consultant &ndash; UK<br/><b>Type:</b> Full-Time / Part-Time</p><p><b>About the Role:</b></p><p>We are seeking a passionate and knowledgeable <b>Umrah Consultant</b> to guide UK-based clients in planning and booking their Umrah journey. The ideal candidate will have strong communication skills, deep understanding of Umrah travel requirements, and a commitment to excellent customer service.</p><p><b>Key Responsibilities:</b></p><ul><li>Advise clients on Umrah packages, visa requirements, and travel options.</li><li>Handle customer inquiries via phone, WhatsApp, and email.</li><li>Create personalized Umrah itineraries based on client needs and budgets.</li><li>Coordinate with airlines, hotels, and ground service providers.</li><li>Manage bookings, payments, and documentation.</li><li>Provide after-sales support and ensure customer satisfaction.</li></ul><p><b>Requirements:</b></p><ul><li>Experience in Umrah or Hajj travel consultancy (preferred).</li><li>Knowledge of Saudi visa processes and Umrah regulations.</li><li>Excellent communication and sales skills.</li><li>Fluent in English (Arabic is a plus).</li><li>Proficient in using CRM and online booking tools.</li><li>Based in or serving clients from the UK market.</li></ul><p><b>Benefits:</b></p><ul><li>Competitive salary + commission</li><li>Flexible working hours</li><li>Training and career growth opportunities</li></ul><p>Job Types: Full-time, Part-time</p><p>Pay: Rs30,000.00 - Rs70,000.00 per month</p><p>Application Question(s):</p><ul><li>Can you join within 1 week?</li></ul><p>Experience:</p><ul><li>TRAVEL CONSULTANT: 1 year (Preferred)</li></ul><p>Work Location: In person</p>

Umrah Consultant – UK

Ahmaar Technology

<p><b>Intern &ndash; Sales Consultant (JD)</b></p><p><b>Position:</b> Sales Consultant Intern<br/><b>Department:</b> Sales<br/><b>Duration:</b> Internship<br/><b>Location:</b> On-site</p><p><b>Key Responsibilities:</b></p><ul><li>Assist the sales team in daily operations.</li><li>Communicate with clients and understand their requirements.</li><li>Support lead generation and follow-up activities.</li><li>Maintain sales records and update CRM.</li><li>Provide excellent customer service.</li><li>Learn company products/services and present them to potential clients.</li></ul><p><b>Requirements:</b></p><ul><li>Strong communication and interpersonal skills.</li><li>Basic understanding of sales and customer handling.</li><li>Eagerness to learn and grow.</li><li>Ability to work in a team environment.</li><li>Positive attitude and professionalism.</li><li>Qualification A level / FA /Inter/ Fresh Graduated</li><li>Spoken English Mandatory</li></ul><p><b>Benefits:</b></p><ul><li>Hands-on sales experience.</li><li>Opportunity to convert into a full-time role.</li><li>Skill development and mentorship.</li></ul><p>Apply Now!</p><p>Email: hr@ahmaar.com</p><p>Phone:+92317 1177215</p><p>Job Type: Full-time</p><p>Pay: Rs25,000.00 - Rs40,000.00 per month</p><p>Education:</p><ul><li>Intermediate (Preferred)</li></ul><p>Language:</p><ul><li>Professional English (Required)</li></ul><p>Work Location: In person</p>

Internship Sales Consultant

360 Travel Solutions

<p>This is a full-time on-site role for a Travel consultant based in Lahore District. The Travel consultant will be responsible for developing and managing travel bookings and itineraries, handling customer inquiries, providing exceptional service, and advising clients on travel options. The role also includes negotiating with vendors, identifying sales opportunities, and achieving sales targets while maintaining strong relationships with customers and partners.</p><p><b>Qualifications</b></p><ul><li>Proficiency in Sales and Client Relationship Management</li><li>Prior experience in the travel or tourism industry would be advantageous</li><li>Knowledge of Global Distribution Systems (GDS), travel booking software, and itinerary planning</li><li>Strong Communication and Interpersonal Skills to interact effectively with clients and vendors</li><li>Attention to Detail and Organizational Skills for managing bookings and resolving concerns efficiently</li><li>Problem-Solving Abilities and the capacity to address customer needs and handle unforeseen issues</li><li>Bachelor&rsquo;s degree in Business, Hospitality, Tourism, or a related field is preferred</li><li>Ability to work collaboratively as part of a team</li></ul><p>Job Type: Full-time</p><p>Pay: Rs40,000.00 - Rs50,000.00 per month</p><p>Education:</p><ul><li>Bachelor's (Preferred)</li></ul><p>Experience:</p><ul><li>relevant: 2 years (Preferred)</li></ul><p>Work Location: In person</p><p>Application Deadline: 30/11/2025</p>

Travel consultant

Explore 1375+ Customer service sales consultant in Lahore this December. Find roles across top companies and apply now to boost your career.

1375 customer service sales consultant jobs IN Lahore

Customer Services Consultant (L1)

Customer Services Consultant (L1)

Customer Sales Representative – Night Shift

Customer Sales Representative (US based)

Umrah Consultant – UK

Internship Sales Consultant

Travel consultant