airlines customer support | english

call center

client service specialist - fr is a must Jobs in Egypt

client service specialist - fr is a must

hr specialist

security engineer (bangkok based, relocation support) Jobs in Egypt

customer service specialist egypt

<div>Location: Egypt
About the role: The Marketing Communication Specialist is responsible for supporting brand development and marketing operations across Egypt, Morocco, and Tunisia. The role works closely with dealer partners, regional teams, PR stakeholders to ensure consistent brand communication, effective local marketing execution, and strong market visibility.
As the markets are operated through dealer partners, this role focuses heavily on dealer&rsquo;s marketing team coordination, guidance, communication, and execution support to ensure alignment with regional brand and business objectives.
Reports to: Marketing &amp; PR Director Americas &amp; Europe &amp; MEA
Key responsibilities:
Support and coordinate the execution of advertising, PR, and communication campaigns together with dealer partners across Egypt, Morocco, and Tunisia.
Assist dealers in implementing local marketing plans aligned with regional and European marketing strategies and brand guidelines.
Build and maintain strong working relationships with dealer marketing teams, media agencies, press, digital influences, and local institutions.
Support dealers in planning and executing local events, exhibitions, vehicle launches, roadshows, customer engagement activities, and sponsorship opportunities.
Coordinate marketing assets, campaign materials, POSM, and communication content to ensure brand consistency across dealer operations.
Support dealers in media relations and PR activities to strengthen brand visibility and product exposure in local markets.
Monitor media coverage, social media trends, and public sentiment, providing regular feedback and recommendations to both dealers and regional teams.
Coordinate test drive activities and media fleet arrangements for press, influences, leasing companies, and partners together with dealers.
Work closely with regional and European teams to localize and adapt marketing initiatives for North African markets.
Track and analyze marketing activities and campaign performance, providing reports and actionable insights to management.
Support dealer&rsquo;s communication and alignment on regional campaigns, launches, and business priorities.
Ensure all dealer&rsquo;s marketing activities comply with brand standards and communication guidelines.
Support administrative processes, approval workflows, and reporting related to marketing operations.
Key Results
Marketing Execution Quality
Brand Awareness &amp; Positioning
Media Visibility &amp; PR Performance
Customer Engagement &amp; Satisfaction
Campaign Effectiveness &amp; Local Activation Performance
Dealer Alignment with Regional Brand Standards
Sales &amp; Lead Generation Support through Dealer Network 
 Required skills, qualifications and experience:
Bachelor&rsquo;s degree in Marketing, Communications, Business Administration, or related field.
3&ndash;5 years of experience in Marketing, PR, Communication, or Dealer Marketing roles, preferably within automotive or dealer-operated businesses.
Experience working with dealer networks, distributors, or local market partners is highly preferred.
Strong understanding of North African markets, especially Egypt, Morocco, and Tunisia.
Experience supporting dealer-led marketing activities, local campaigns, and events.
Strong digital marketing and social media knowledge.
Excellent communication, coordination, and stakeholder management skills.
Strong organizational and project management capabilities with attention to detail.
Customer-oriented, proactive, and results-driven mindset.
Ability to work effectively in a fast-paced, multicultural environment.
Fluent in English; Arabic and/or French proficiency is highly preferred.
Our Purpose is to build a zero-emission future that reconnects humanity with nature and a World of clean air. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team</div>

Marketing Communication Specialist(passenger car) – North Africa (Egypt / Morocco / Tunisia)

Eshratex Spinning S.A.E

Mid Level Experienced Logistics Specialist Freezone Only is Needed to join us at ESHRATEX Cotton Spinning, 47th Sultan Hussein, Alexandria Egypt. <ul><li>Responsible for  Handling Documents and Official Duties Related to Logistics procedures in FREEZONE - GAFI </li><li>Good Command With NAFEZA-ACID, Logistics Full cycle. </li><li>خبرة في التعامل مع المنطقة الحرة بكافة تفاصيل العمل ( إصدار أمر الشغل- شهادات الصادر- الفواتير- التعامل مع هيئة الإستثمار- خصم وتحصيل )</li><li>Import &amp; Export Procedures one of biggest requirements we are asking for</li><li>Very Good Arabic &amp; English Articulation </li><li>Communicative and Presentable </li></ul> Company Location: Alexandria - Egypt, 47st Sultan HusseinWorking hours: 8am-5 pmDays Off: Fridays &amp; Saturdays.

Logistics Specialist -Private Freezone

Bunge

<div><div>Trade Contracts Specialist<div><div><div>
</div></div></div></div><div></div>Date: Jun 9, 2026
Location: EG
Company: Bunge
<div><div><div><div><div>City : Cairo </div><div>State : Al Qāhirah (EG-C) </div><div>Country : Egypt (EG) </div><div>Requisition Number : 45865</div></div></div> 
</div>
<div></div><div>Trade Contracts Specialist &ndash; Cairo, Egypt</div> 
<div>
Are you a detail-oriented contract professional who thrives on accuracy, structure, and collaboration? Do you enjoy working at the heart of commercial operations, ensuring that contract terms are correctly translated into practice?</div> 
<div>
At Bunge, we are looking for a Trade Contracts Specialist to join our team in Egypt. In this role, you will own and safeguard the accuracy and integrity of contracts across their lifecycle. You will act as a key control point, ensuring that contractual agreements are correctly reflected and aligned with pricing, invoicing, and related activities, in close collaboration with both internal and external stakeholders.</div> 
<div>
This role is focused on contract accuracy, compliance, and validation, while working in close coordination and alignment with commodity trade execution.</div>

<div>What you will do</div>
<ul>
<li>Review and validate commodity purchase and sales confirmations entered by traders into SAP.</li>
<li>Ensure all contracts accurately reflect agreed commercial terms and contain complete and correct clauses.</li>
<li>Validate contract pricing against agreed terms in close collaboration with trading and finance teams.</li>
<li>Work closely with finance to verify invoicing accuracy and ensure alignment with contract conditions.</li>
<li>Ensure consistency between contracts, pricing data, and supporting financial and operational documentation.</li>
<li>Review contracts with field offices, brokers, and third-party counterparties.</li>
<li>Generate and validate third-party sales contracts in internal systems.</li>
<li>Confirm contracts with external counterparties in a timely and professional manner.</li>
<li>Monitor contract status in SAP and proactively follow up with relevant stakeholders.</li>
<li>Maintain and apply business rules governing contract structures and clauses.</li>
<li>Act as a key control point, ensuring downstream activities remain aligned with contractual agreements.</li>
<li>Identify opportunities for process improvements and contribute to operational excellence initiatives.</li>
<li>Support knowledge sharing and onboarding within the team.</li>
</ul>
<div>What you bring</div>
<div>
Required</div>
<ul>
<li>Minimum 3&ndash;4 years of experience in contract administration or a similar role within a commercial, finance, or supply chain environment.</li>
<li>Bachelor&rsquo;s degree in Finance, Supply Chain Management, Business Administration, or a related field.</li>
<li>Strong understanding of contract lifecycle management, with exposure to pricing and invoicing processes.</li>
<li>Experience working with SAP (or similar ERP systems) &mdash; strongly preferred and highly beneficial given system complexity.</li>
<li>High level of accuracy and attention to detail, with a structured way of working.</li>
<li>Strong analytical skills, with the ability to reconcile and validate complex data.</li>
<li>Proficiency in Microsoft Office, especially Excel.</li>
<li>Fluency in English (written and spoken) is required.</li></ul> 
<div> 
Preferred</div>
<ul>
<li>Knowledge of FOSFA and/or GAFTA contracts.</li>
<li>General knowledge of Incoterms is considered a plus.</li>
<li>Experience in agricultural commodities, trading, or supply chain environments.</li>
<li>Experience working in an international or multicultural organization.</li>
</ul>
<div>How you&rsquo;ll collaborate</div>
<ul>
<li>Act as a proactive intermediary between trading, finance, operations, and legal teams.</li>
<li>Communicate clearly and professionally with both internal and external stakeholders.</li>
<li>Support the resolution of contract-related, pricing, and invoicing queries.</li>
<li>Ensure contracts are accurate, complete, and aligned across all involved functions.</li>
</ul>
<div>Why join Bunge in Egypt</div>
<ul>
<li>Join a global leader in agribusiness and commodity trading.</li>
<li>Be part of a dynamic and growing market within the Middle East &amp; North Africa region.</li>
<li>Work in an international environment with exposure to global trade flows.</li>
<li>Competitive compensation and benefits aligned with your experience and impact.</li>
<li>Opportunities for career growth and internal mobility across Bunge&rsquo;s global network.</li>
<li>A culture that values ownership, collaboration, and continuous improvement.</li></ul> 
<div> 
Interested? 
Click the Apply button and let&rsquo;s connect. We look forward to hearing from you.</div>
<div>
#LI-MD1</div>
<div>
At Bunge (NYSE: BG), our purpose is to connect farmers to consumers to deliver essential food, feed and fuel to the world. As a premier agribusiness solutions provider, our team of ~34,000 dedicated employees partner with farmers across the globe to move agricultural commodities from where they&rsquo;re grown to where they&rsquo;re needed&mdash;in faster, smarter, and more efficient ways. We are a world leader in grain origination, storage, distribution, oilseed processing and refining, offering a broad portfolio of plant-based oils, fats, and proteins. We work alongside our customers at both ends of the value chain to deliver quality products and develop tailored, innovative solutions that address evolving consumer needs. With 200+ years of experience and presence in over 50 countries, we are committed to strengthening global food security, advancing sustainability, and helping communities prosper where we operate. Bunge has its registered office in Geneva, Switzerland and its corporate headquarters in St. Louis, Missouri. Learn more at Bunge.com.</div> 
<div></div>
<div>
Every day our people exemplify these values, which represent Bunge at its core:</div><div> 
<ul><li>We Are One Team &ndash; Collaborative, Respectful, Inclusive</li><li>We Lead The Way &ndash; Agile, Empowered, Innovative</li><li> We Do What&rsquo;s Right &ndash; Safety, Sustainability, With Integrity</li></ul></div> 
<div></div>
<div>
If this sounds like you, join us! We value and invest in people who believe in our purpose and are excited to live it every day &ndash; people who are #ProudtoBeBunge</div> 

 
Job Segment: Supply Chain, Supply Chain Manager, Contract Manager, Agribusiness, Supply, Operations, Legal, Agriculture</div></div><div></div>

Trade Contracts Specialist

onebank

<div>
 
 
 Who we are?
 
 
 
 - onebank was established in 2020 as the company responsible for launching the 1st digital native bank in Egypt. The digital bank aims to create innovative solutions tailored to serve the needs of the banking customers in Egypt.
 
 
 -Our main goal is to create a positive customer experience through the differentiated journey that our customers live while using the digital bank.
 
 
 -Our Drive: We use our drive and commitment to energies, engage and inspire others, upholding the highest standards of work ethic, honesty and morality.
 
 
 
 
 
 
 
 
 
 
 
 
 
 JOB PURPOSE
 
 
 
 
 - The Senior SharePoint Specialist is responsible for the design, implementation, administration, and optimization of the organization&rsquo;s SharePoint environment. This role ensures the delivery of secure, scalable, and high-performing collaboration and content management solutions that support business objectives. The position provides technical leadership, governance oversight, and strategic guidance for SharePoint architecture, integrations, automation, and user adoption while ensuring compliance, data integrity, and best practices across the platform.
 
 
 
 
 
 
 
 JOB DUTIES AND RESPONSIBILITIES
 
 
 
 
 
 
 
 
 
 <ol>
 <li>
 Design, implement, and maintain SharePoint architecture and site collections to ensure a secure, scalable, and high-performing collaboration environment by applying governance standards, best practices, and Microsoft 365 frameworks (KRA: Platform Stability and Performance).
 </li>
 <li>
 Develop and configure document management solutions, workflows, and automation processes to improve business efficiency and data integrity by leveraging SharePoint Online, Power Automate, and Power Apps (KRA: Process Optimization).
 </li>
 <li>
 Establish and enforce SharePoint governance, security, and compliance controls to protect organizational information assets by managing permissions, retention policies, and integration with Azure AD (KRA: Risk and Compliance Management).
 </li>
 <li>
 Collaborate with business units to gather requirements and translate them into technical solutions that align with organizational objectives by conducting stakeholder consultations and solution design workshops (KRA: Business Alignment).
 </li>
 </ol>
 
 
 
 
 
 
 MINIMUM QUALIFICATIONS/EDUCATION/EXPERIENCE
 
 
 
 <ul>
 <li>
 
 Bachelor&rsquo;s degree in information technology
 
 , Computer Science, Information Systems, or a related field.
 </li>
 <li>
 
 (Equivalent combination of education and relevant experience may be considered.)
 
 </li>
 <li>
 
 5&ndash;8+ years of progressive experience
 
 in SharePoint administration, development, and support.
 </li>
 <li>
 Proven experience with:
 </li>
 <li>
 
 SharePoint On-Premises
 
 </li>
 <li>
 SharePoint migration tools and processes
 </li>
 <li>
 Strong understanding of:
 </li>
 <li>
 Information architecture and document management best practices
 </li>
 <li>
 Security, compliance, and data governance
 </li>
 <li>
 SharePoint permissions models and Azure AD integration
 </li>
 <li>
 Experience with:
 </li>
 <li>
 Custom development (SPFx, JavaScript, HTML/CSS, REST APIs)
 </li>
 <li>
 Troubleshooting performance and platform issues
 </li>
 <li>
 Supporting enterprise-level environments
 </li>
 </ul>
 
 
 
 
 
 Qualifications and Education
 
 
 
 Bachelor&rsquo;s degree in Information Technology
 
 
 Advanced knowledge of
 
 SharePoint On-Premises architecture
 
 
 <ul>
 <li>
 SharePoint governance frameworks and information architecture
 </li>
 <li>
 Records management and compliance standards
 </li>
 <li>
 Azure Active Directory (Entra ID) and identity/access management
 </li>
 <li>
 SharePoint Framework (SPFx), PowerShell scripting, and automation
 </li>
 </ul>
 
 
</div>

Enterprise Platforms Senior Specialist

Momentum Solutions Egypt

<div>
 
 About Momentum Solutions Egypt
 
 
 
 Momentum Solutions Egypt is a dynamic office located in Heliopolis, Egypt. We deliver top-tier customer care and, sales support for global travelers booking with FlightHub and Justfly. Powered by a dedicated and agile team, Momentum Solutions Egypt is built to scale - supporting functions from service to strategy, all while making travel seamless, accessible, and stress-free.
 
 
 
 Position Overview
 
 
 
 We are looking for a proactive Workforce Management Analyst (WFM) to join our
 
 Service Department
 
 . This role combines strategic forecasting and scheduling with live queue monitoring to ensure optimal agent performance and consistent service levels. If you're detail-oriented, data-driven, and thrive in fast-paced environments, this could be the perfect opportunity for you.
 
 
 
 What You'll Be Doing:
 
 
 
 <ul>
 <li>
 
 Forecasting &amp; Analysis
 
 : Utilize historical and live data from Twilio (calls) and Quiq (chats) to forecast contact volumes and agent demand across five service teams. Ensure optimal staffing and resource allocation to meet operational goals.
 </li>
 <li>
 
 Headcount &amp; Financial Planning:
 
 Manage headcount planning in coordination with Operations and HR to balance productivity, payroll budgets, and resource allocation. Support payroll and bonus forecasting by tracking staffing costs, incentive eligibility, and performance-based payouts.
 </li>
 <li>
 
 Scheduling &amp; Resource Allocation:
 
 Develop and maintain flexible schedules for all service teams based on forecasted volumes and operational needs. Account for shrinkage, absenteeism, and peak hours to ensure adequate coverage.
 </li>
 <li>
 
 Intraday Management
 
 : Monitor real-time performance and make on-the-fly adjustments to address spikes in demand or low coverage. Communicate proactively with leads to optimize occupancy and response times.
 </li>
 <li>
 
 Performance &amp; KPI Ownership
 
 : Monitor and drive key performance indicators such as service level, answer rate, abandonment rate, adherence, and forecast accuracy. Collaborate with Team Leads to identify trends and implement improvement strategies.
 </li>
 <li>
 
 Collaboration &amp; Reporting:
 
 Partner with Operations, RTAs, and BPOs to align workforce planning with business goals. Provide weekly and monthly reports on staffing, cost performance, payroll accuracy, and forecast variances for all five teams.
 </li>
 <li>
 
 Bonus &amp; Incentive Management:
 
 Support the calculation, validation, and reporting of team bonuses. Ensure performance metrics are accurately reflected in incentive payouts and work with leadership to improve transparency and fairness in the process.
 
 
 </li>
 </ul>
 
 What You Bring:
 
 
 
 <ul>
 <li>
 
 2+ years of experience
 
 in Workforce Management within a service or contact center environment; exposure to the aviation or travel industry is an asset.
 </li>
 <li>
 Strong forecasting, analytical, and problem-solving skills, particularly in multi-team environments.
 </li>
 <li>
 Proven ability to manage payroll, bonus structures, and cost control for large teams.
 </li>
 <li>
 Excellent communication and organizational skills with attention to detail.
 </li>
 <li>
 Proactive and able to work independently in a fast-paced, high-volume environment.
 </li>
 <li>
 Proficient in Excel, Google Sheets, and WFM systems (e.g., NICE IEX, Verint, or equivalent).
 </li>
 <li>
 Experience collaborating with cross-functional stakeholders in Operations, Finance, and HR.
 </li>
 <li>
 Please note this is a full-time on-site position, in Heliopolis, Egypt.
 
 
 </li>
 </ul>
 
 Benefits of Working With Us:
 
 
 
 
 
 <ul>
 <li>
 Competitive Earnings: Benefit from an incentive-based compensation plan, allowing you to influence your earnings directly.
 </li>
 <li>
 Collaborative Team: Work with a supportive team dedicated to shared success.
 </li>
 <li>
 Growth Opportunities: Develop your career within a company that values commitment and innovation.
 
 
 </li>
 </ul>
 Explore FlightHub: https://corporate.flighthub.com/
 
 
 Explore Momentum: https://momentumegypt.com/careers
</div>

Workforce Management Analyst (WFM, Service Department)

Evernex

<div>
 
 🌍 OUR MISSION
 
 
 
 At Evernex, we believe millions of IT parts thrown away each year deserve a second life. That&rsquo;s why we step in and give them a new purpose. From hospitals to banks to airports, we make sure critical systems stay alive and help businesses save cost while helping by the planet.
 
 
 With teams across the world, from Paris to Melbourne, Dubai to Sao Paolo, Casablanca to Kuala Lumpur, we are building a future where IT is greener, smarter and sustainable. How does it sound to you?
 
 
 More information is available at www.evernex.com
 
 
 🌱
 
 Why this role matter?
 
 
 
 The Business Development Specialist will be responsible for implementing and managing the recommended go-to-market strategy for each account in Egypt. He/She is also responsible for driving agreed forecasted and budgeted sales volumes.
 
 
 
 ✨ How will you make an impact?
 
 
 
 <ul>
 <li>
 Develop and manage client portfolio in Egypt
 </li>
 <li>
 Evaluating and prioritizing the business potential when bringing on-board new accounts
 </li>
 <li>
 Recommendation on the best go-to-market strategy and implementation to maximize the sales opportunities for Evernex
 </li>
 <li>
 Manage all aspects of the account forecasting requirements to deliver account budgets and objectives in line with overall objectives
 </li>
 <li>
 Prepare tenders
 </li>
 <li>
 Networking through all layers of the selected accounts
 </li>
 <li>
 Market analysis and feedback on competitor behavior and activities, plan positioning across Egypt
 </li>
 <li>
 Manage the contractual framework agreements and partnership terms via the agreed process
 </li>
 <li>
 Ensure coordination between the various departments (technical, marketing, legal, supply chain, operations, finance, etc.)
 </li>
 <li>
 Follow-up with clients on exciting projects and create new business opportunities
 
 
 </li>
 </ul>
 
 🎯 What makes you a great fit:
 
 
 
 <ul>
 <li>
 Previous sales experience in the IT industry
 </li>
 <li>
 Fluent in English
 </li>
 <li>
 Minimum 2 years of Sales experience
 </li>
 <li>
 Bachelor&rsquo;s degree or equivalent
 
 
 </li>
 </ul>
 
 💚 Why You&rsquo;ll Love Working Here
 
 
 
 Join Evernex and you&rsquo;ll get to work on meaningful global projects that not only help companies build smarter IT but also make a positive impact on the environment.
 
 
 We keep things casual and human &mdash; less hierarchy, more teamwork. You&rsquo;ll find trust, flexibility, and the freedom to shape your role while being yourself.
 
 
 And you&rsquo;ll have fun along the way:
 
 
 <ul>
 <li>
 Work for a global leader in sustainable IT lifecycle management.
 </li>
 <li>
 Enjoy a fast-paced, multicultural, and inclusive environment where every voice counts.
 </li>
 <li>
 Feel our culture that values well-being, cooperation, compliance, and an entrepreneurial spirit.
 </li>
 <li>
 Grow your skills with continuous learning and career development opportunities.
 </li>
 <li>
 Contribute to a more sustainable IT future &mdash; and actually see the impact of your work.
 </li>
 </ul>
</div>

Business Development Executive

Nowlun.com

<div>
 Nowlun, the first digital freight forwarder in the MENA region, is redefining logistics by providing instant, transparent, and competitive ocean freight rates via integrated solutions with all major shipping lines. Our mission is to become the top logistics platform for the entire supply chain ecosystem, supporting businesses in Egypt, Saudi Arabia, and beyond with real-time pricing that unlocks significant cost-savings opportunities.
 
 
 We are currently looking for a
 
 Senior Logistics Operation Specialist
 
 who will play a vital role in ensuring our logistics operations run smoothly and efficiently. This position involves working closely with multiple departments to optimize shipping processes, enhance customer satisfaction, and ensure compliance with all regulatory requirements. If you are passionate about logistics and excel in a dynamic work environment, Nowlun offers you the opportunity to become a key part of our innovative operations team.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Oversee and coordinate daily logistics operations, ensuring timely and efficient delivery of shipments
 </li>
 <li>
 Analyze and optimize logistics processes for importing and exporting goods to improve efficiency and reduce costs
 </li>
 <li>
 Collaborate with cross-functional teams, including sales, customer service, and procurement, to align logistics activities with overall business goals
 </li>
 <li>
 Monitor compliance with local and international regulations regarding shipping and freight forwarding
 </li>
 <li>
 Assist in training and mentoring junior logistics team members on best practices and processes
 </li>
 <li>
 Handle complex logistics queries and troubleshoot issues as they arise, providing effective solutions
 </li>
 <li>
 Maintain accurate and up-to-date documentation for all shipments and transactions
 </li>
 <li>
 Utilize logistics software to track shipments, inventory, and performance metrics
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Minimum 5 years of experience in logistics operations or a similar role, preferably within freight forwarding
 </li>
 <li>
 Strong knowledge of logistics and supply chain management principles
 </li>
 <li>
 Demonstrated experience in managing complex shipping processes and improving operational efficiencies
 </li>
 <li>
 Excellent communication and interpersonal skills with the ability to collaborate with various teams and stakeholders
 </li>
 <li>
 Proficient in logistics software and tracking systems
 </li>
 <li>
 Strong analytical and problem-solving skills
 </li>
 <li>
 High level of attention to detail and organizational skills
 </li>
 <li>
 Bachelor's degree in Logistics, Supply Chain Management, or a related field is preferred
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Join a team of exceptional talents and collaborate with inspiring colleagues who challenge and motivate you to excel
 </li>
 <li>
 Quarterly Performance Bonus
 </li>
 <li>
 Company Stock Options (we hire partners)
 </li>
 <li>
 Private Health Insurance
 </li>
 <li>
 Channel your passion into meaningful work at an organization committed to driving impact and unlocking the potential of an underexplored region
 </li>
 <li>
 Embrace opportunities to learn, grow, and expand your skills every single day
 </li>
 </ul>
</div>

Senior Logistics Operation Specialist

Explore 411+ Customer service specialist egypt in Egypt this June. Find roles across top companies and apply now to boost your career.