airlines customer support | english Jobs in Egypt

airlines customer support | english

customer service specialist (egypt) Jobs in Egypt

customer service specialist (egypt)

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airlines customer support english

Alorica

<div>
 
 
 Reserve Your Next Flight To A Wonderful Career Opportunity: Join Our Newest Flight
 
 
 
 
 
 
 
 
 
 Embark on a rewarding career journey with us! We're seeking enthusiastic,
 
 Crew Member
 
 s to join our vibrant team and make a real impact on our global platform. If you're ready for a challenge and a chance to shine, we want to hear from you
 
 
 
 
 
 
 .
 
 
 
 
 What We're Looking For
 
 
 
 
 
 <ul>
 <li>
 Interpersonal &amp; Handling Skills
 </li>
 <li>
 Exceptional English fluency (written and spoken)
 </li>
 <li>
 A keen eye for detail and organizational prowess
 </li>
 <li>
 The ability to thrive in a fast-paced, customer-centric environment
 </li>
 <li>
 Team spirit and adaptability to 24/7 rotational shifts
 </li>
 </ul>
 
 
 
 
 
 What We Offer:
 
 
 
 
 
 <ul>
 <li>
 
 Market-Leading Compensa
 
 tion: We offer the absolute highest net salary in the market, recognizing your talent and dedication
 </li>
 <li>
 
 Extensive P
 
 erks: Generous overnight allowances, KPI-driven incentives, provided transportation, and comprehensive social and medical benefits
 </li>
 <li>
 
 Rapid Gr
 
 owth: Benefit from fully paid training, accelerated promotion opportunities, and ongoing career development
 </li>
 <li>
 
 Access to cutting edge technology
 
 </li>
 <li>
 
 Fun company events
 
 </li>
 </ul>
 
 
 
 
 
 Ready to take the leap? Join us !
 
 
 
 
</div>

Airlines Customer Support | English

Valeo

<div>
 Valeo est une entreprise mondiale de haute technologie qui con&ccedil;oit des solutions r&eacute;volutionnaires pour r&eacute;inventer la mobilit&eacute;. Nous sommes un &eacute;quipementier partenaire des constructeurs automobiles et des acteurs de la nouvelle mobilit&eacute; dans le monde entier. Notre vision ? Inventer une mobilit&eacute; plus verte et plus s&ucirc;re, gr&acirc;ce &agrave; des solutions ax&eacute;es sur la conduite intuitive et la r&eacute;duction des &eacute;missions de CO2. Nous sommes leaders dans nos domaines d'activit&eacute; et reconnus comme l'une des plus grandes entreprises innovantes au monde.
 
 
 
 
 Key Responsibilities~
 
 
 
 
 <ul>
 <li>
 Coordinate domestic and international travel bookings (flights, hotels, transportation, visas where applicable).
 </li>
 <li>
 Ensure travel arrangements comply with company travel policies and budgets.
 </li>
 <li>
 Manage travel requests, approvals, and itineraries.
 </li>
 <li>
 Liaise with travel agencies, airlines and hotels.
 </li>
 <li>
 Support travelers with changes, cancellations, and emergency travel needs.
 </li>
 <li>
 Maintain accurate travel records and expense-related documentation.
 </li>
 <li>
 Provide periodic reports and insights.
 </li>
 <li>
 Communicate travel guidelines and updates to employees..
 
 
 </li>
 </ul>
 
 
 Job Requirements~
 
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration or relevant field.
 </li>
 <li>
 3+ years of proven experience in Administration.
 </li>
 <li>
 Outstanding organizational and communication skills.
 </li>
 <li>
 Strong supplier negotiation and relationship management skills.
 </li>
 <li>
 Customer service and hospitality experiences are a plus.
 </li>
 <li>
 Problem Solving skills
 </li>
 <li>
 Attention to details
 </li>
 <li>
 Flexibility and responsiveness
 </li>
 <li>
 French language is a plus.
 
 
 </li>
 </ul>
 
 Employment details~ The successful candidate will be hired as a contractor and will be part of the Admin &amp; Facility at Valeo
 
 
 
 
 Position~
 
 
 
 General Services Executive/Administrative Assistant
 
 
 
 D&eacute;partement~
 
 
 
 General Services
 
 
 
 Schedule~
 
 
 
 Temps plein
 
 
 
 Employee Status~
 
 
 
 CDD (Fixed Term)
 
 
 
 Type de contrat~
 
 
 
 Annual Contract
 
 
 
 Job Posting Date~
 
 
 
 2026-06-14
 
 
 
 Join Us !
 
 
 Being part of our team, you will join~
 
 
 <ul>
 <li>
 one of the largest global innovative companies, with more than 20,000 engineers working in Research &amp; Development
 </li>
 <li>
 a multi-cultural environment that values diversity and international collaboration
 </li>
 <li>
 more than 100,000 colleagues in 31 countries... which make a lot of opportunity for career growth
 </li>
 <li>
 a business highly committed to limiting the environmental impact if its activities and ranked by Corporate Knights as the number one company in the automotive sector in terms of sustainable development
 
 
 </li>
 </ul>
 More information on Valeo~ https~//www.valeo.com
 
</div>

Administration Coordinator, Facility & Administration

SITA

<div>
 
 Overview
 
 
 
 WELCOME TO SITA
 
 
 At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.
 
 
 You'll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don't just move the world forward-we're proud to be recognized as a
 
 Great Place to Work
 
 &reg; by 79% of our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.
 
 
 Are you ready to love your job?
 
 
 The adventure begins right here, with you, at SITA.
 
 
 
 About The Role &amp; Team
 
 
 
 We are looking for a Senior Cloud Administrator with strong expertise in Microsoft Azure to design, implement, and operate scalable and secure cloud environments. The role combines hands-on administration with architectural thinking, focusing on automation, infrastructure-as-code, and operational excellence.
 
 
 As part of an international engineering team, you will help build and maintain reliable cloud platforms that support modern applications and services across the organization.
 
 
 
 What You'll Do
 
 
 
 <ul>
 <li>
 Design, implement, and maintain cloud infrastructure in Microsoft Azure.
 </li>
 <li>
 Administer Azure environments including networking, compute, storage, and identity services.
 </li>
 <li>
 Implement Infrastructure-as-Code using Terraform to ensure reproducible and scalable environments.
 </li>
 <li>
 Automate operational processes and deployment workflows using GitHub and CI/CD pipelines.
 </li>
 <li>
 Design and maintain backup, disaster recovery, and high-availability strategies.
 </li>
 <li>
 Implement and manage monitoring, alerting, and logging solutions to ensure platform reliability.
 </li>
 <li>
 Troubleshoot cloud infrastructure issues and support application teams in resolving operational challenges.
 </li>
 <li>
 Contribute to cloud architecture improvements, security best practices, and cost optimization.
 </li>
 <li>
 Document infrastructure, procedures, and operational standards.
 
 
 </li>
 </ul>
 
 Must-to-Have Skills
 
 
 
 
 WHO YOU ARE
 
 
 
 <ul>
 <li>
 Strong hands-on experience with Microsoft Azure cloud services
 </li>
 <li>
 Experience designing and administering Azure-based infrastructure
 </li>
 <li>
 Solid experience with Terraform and Infrastructure-as-Code practices
 </li>
 <li>
 Experience using GitHub for version control and CI/CD workflows
 </li>
 <li>
 Knowledge of automation and scripting (PowerShell, Bash, or Python)
 </li>
 <li>
 Experience with cloud monitoring and observability tools
 </li>
 <li>
 Experience implementing backup and disaster recovery solutions
 </li>
 <li>
 Strong understanding of networking concepts, security, and identity management in cloud environments
 
 
 </li>
 </ul>
 
 Nice-to-Have Skills
 
 
 
 <ul>
 <li>
 Experience with Azure DevOps or GitHub Actions
 </li>
 <li>
 Knowledge of container technologies (Docker, Kubernetes, AKS)
 </li>
 <li>
 Experience with cloud security frameworks and compliance
 </li>
 <li>
 Familiarity with cost optimization and FinOps practices
 </li>
 <li>
 Experience working in international distributed teams
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Experience &amp; Education
 
 
 
 <ul>
 <li>
 6+ years of experience in cloud administration, infrastructure engineering, or related roles
 </li>
 <li>
 Proven experience operating and designing Azure-based environments
 </li>
 <li>
 Degree in Computer Science, Information Technology, or a related field, or equivalent practical experience
 </li>
 <li>
 Relevant cloud certifications (e.g., Azure Administrator or Azure Solutions Architect) are a plus
 
 
 </li>
 </ul>
 
 Soft Skills
 
 
 
 <ul>
 <li>
 Strong analytical and problem-solving skills
 </li>
 <li>
 Ability to work independently and take ownership of infrastructure components
 </li>
 <li>
 Strong communication skills in English
 </li>
 <li>
 Collaborative mindset and ability to work in distributed international teams
 </li>
 <li>
 Proactive approach to automation and continuous improvement
 
 
 </li>
 </ul>
 
 Working Environment
 
 
 
 You will work in a distributed engineering environment with teams located in Germany, Egypt, and Jordan. The role offers opportunities to contribute to modern cloud platforms, automation initiatives, and scalable infrastructure supporting multiple digital products.
 
 
 
 What We Offer
 
 
 
 We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.
 
 
 🏡
 
 Flex Week:
 
 Work from home up to 2 days/week (depending on your team's needs)
 
 
 ⏰
 
 Flex Day:
 
 Make your workday suit your life and plans.
 
 
 🌎
 
 Flex-Location:
 
 Take up to 30 days a year to work from any location in the world.
 
 
 🌿
 
 Employee Wellbeing:
 
 We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.
 
 
 🚀
 
 Professional Development:
 
 At SITA, we believe growth fuels innovation. Our learning ecosystem offers access to world-class platforms and programs designed to help you thrive. From
 
 LinkedIn Learning, Microsoft's Enterprise Skills Initiative,
 
 and
 
 Airport Council International
 
 -available to all employees-to specialized solutions like
 
 Pluralsight
 
 for technology upskilling,
 
 Harvard Business Publishing
 
 for people leadership,
 
 Stanford
 
 for strategic development and many others, we align learning opportunities with your Development Plan and our business priorities. Your development journey is supported every step of the way.
 
 
 🙌
 
 Competitive Benefits:
 
 Competitive benefits that make sense with both your local market and employment status.
 
 
 
 SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.
 
</div>

Senior Cloud Administrator Azure (Site Reliability Engineer)

Alpha CX

Job Type: Full-time Location: Remote (Candidates must be based in Egypt)Join the Alpha CX Team and Redefine Customer Service Excellence!Alpha CX is hiring French-speaking Customer Service Representatives for an international support project. This is a remote position, where you will handle after-sales inquiries and complaints. English is required for internal communications, but fluent French is mandatory for customer interactions.Job Responsibilities:<ul><li>Handle inbound and outbound calls</li><li>Provide professional assistance for after-sales inquiries and complaints</li><li>Maintain high-quality customer communication and response times</li><li>Work closely with internal teams for issue resolution</li><li>Note: This role does not involve sales responsibilities</li></ul>Requirements:<ul><li>Must be fluent in French</li><li>Strong English communication skills</li><li>Previous call center / CSR experience required</li><li>Experience in after-sales inquiries and complaint handling</li><li>Ability to work independently in a remote environment</li><li>Comfortable handling multiple customer support channels</li></ul>Salary: USD 600 &ndash; 700 per monthWorking Hours:<ul><li>French Time: 8:00 AM &ndash; 5:00 PM / 9:00 AM &ndash; 6:00 PM</li><li>Regular shifts</li></ul>Apply now and become part of an international customer support team at Alpha CX.Pay: E&pound;31,000.00 - E&pound;36,000.00 per monthWork Location: Remote

Customer Service Representative (French-speaking)

Tabby | تابي

<div>
 
 
 Application Deadline:
 
 31 August 2026
 
 
 
 Department:
 
 Customer Support Ops
 
 
 
 Location:
 
 Egypt
 
 
 
 
 Description
 
 
 
 
 About Tabby
 
 
 
 Tabby is a GCC based fast-growing financial technology company. We help people shop and pay more easily using flexible payment options like Buy Now, Pay Later. We work with major brands and support millions of customers across the region.
 
 
 We&rsquo;re also a financial company, please note that some of our products
 
 charge interest
 
 .
 
 
 We&rsquo;re not your average call center. We hire people who care about doing a good job, and we give you the tools, support, and rewards to grow. If you&rsquo;re motivated, professional, and want to be part of a growing company, read further.
 
 
 
 
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Support our customers through
 
 phone, chat, and email
 
 in
 
 both English and Arabic
 
 </li>
 <li>
 Answer questions, solve problems, and make sure customers have a good experience
 </li>
 <li>
 Follow clear guidelines and use tools to help customers quickly and correctly
 
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 <ul>
 <li>
 
 What We&rsquo;re Looking For
 
 <ul>
 <li>
 You
 
 speak and write clearly in both Arabic and English
 
 (B2 level or above in English)
 </li>
 <li>
 You&rsquo;re comfortable with
 
 rotational shifts
 
 and can work from the office
 </li>
 <li>
 You&rsquo;re
 
 helpful
 
 ,
 
 calm under pressure
 
 ,
 
 quick to learn
 
 , and
 
 take your work seriously
 
 .
 
 
 </li>
 </ul>
 </li>
 <li>
 
 What We&rsquo;re Not Looking For
 
 </li>
 <li>
 We don&rsquo;t want to oversell. This is
 
 real customer service work
 
 , it can be stressful, especially during busy hours. You need to be
 
 ready to handle difficult conversations
 
 ,
 
 follow processes carefully
 
 , and
 
 keep a good attitude
 
 even on tough days.
 
 
 
 
 
 </li>
 </ul>
 </li>
 </ul>
 
 Is This Role Right for You?
 
 
 
 <ul>
 <li>
 <ul>
 <li>
 
 Base salary:
 
 18,000 EGP gross (around 13,320 EGP net)
 </li>
 <li>
 
 Language allowance:
 
 up to 7,000 EGP gross (around 4,250 EGP net) based on English &amp; Arabic level
 </li>
 <li>
 
 Performance bonus:
 
 up to 70% of your base salary
 </li>
 <li>
 
 Transportation Allowance:
 
 230 EGP per day
 </li>
 </ul>
 </li>
 <li>
 
 Top performers can earn
 
 up to 37,600 EGP gross (around 27,824 EGP net).
 
 
 Excluding: Transport allowance.
 
 <ul>
 <li>
 
 Paid training:
 
 3 weeks in the office
 </li>
 <li>
 
 Nesting period:
 
 3 weeks handling real customers cases
 
 while receiving close support
 
 </li>
 <li>
 
 Work location
 
 : The Greek Campus, Downtown Cairo
 
 
 </li>
 </ul>
 </li>
 </ul>
</div>

Customer Support Representative.

Concentrix

<div>English Customer Support Advisor &ndash; Greater Cairo | Leading Beauty &amp; Skincare Brands
As an Advisor I on a blended support program, you&rsquo;ll interface with customers via inbound/outbound calls, chats, emails, and online support. You&rsquo;ll deliver service, resolve routine issues, and help customers get the most out of premium skincare and beauty products.
Why this role?
 
You&rsquo;ll support leading beauty brands known for innovative, 5-star rated skincare and personal care products used daily by customers worldwide. This is a chance to work for a fast-growing, customer-focused company in the beauty and wellness space.
In this role, you&rsquo;ll:
<ul><li>Be the friendly voice of top skincare and beauty brands, delivering high-quality support via phone, email, and chat.</li>
<li>Assist customers with product inquiries, usage guidance, order support, and troubleshooting.</li>
<li>Build deep knowledge of skincare products, ingredients, and routines to provide confident, accurate solutions.</li>
<li>Handle customer issues with patience, professionalism, and a solution-oriented mindset.</li>
<li>Create positive customer experiences through personalized assistance and clear communication.</li>
<li>Collaborate within a dynamic, supportive team to hit shared service and performance goals.</li>
</ul>Essential Functions / Core Responsibilities:
<ul><li>Meet contractual KPIs for service delivery and customer satisfaction.</li>
<li>Clarify customer needs using probing and decision-support tools.</li>
<li>Listen actively, show empathy, and build strong customer rapport.</li>
<li>Greet customers in a courteous, friendly, professional manner.</li>
<li>Maintain working knowledge of client skincare products, ingredients, and usage guidelines.</li>
<li>Document interactions accurately in account records.</li>
<li>Participate in initiatives to improve customer satisfaction and business performance.</li>
<li>Identify opportunities to educate customers on additional products and services when appropriate.</li>
</ul>Candidate Profile:
<ul><li>Skincare experience is a plus &ndash; prior work in beauty retail, skincare consulting, customer service for beauty brands, or similar roles required.</li>
<li>High school diploma required; relevant experience is a plus.</li>
<li>Excellent communication, interpersonal, and customer engagement skills in English.</li>
<li>Comfortable in a fast-paced, performance-driven environment.</li>
<li>Strong multitasking, prioritization, and adaptability.</li>
<li>Basic computer skills and ability to navigate multiple systems.</li>
<li>Works well independently and collaboratively.</li>
<li>Detail-oriented, dependable, and professional.</li>
<li>Patient, composed, and solution-focused.</li>
<li>Flexible to work rotating shifts as required.</li>
<li>Strong problem-solving with a customer-centric mindset.</li>
<li>Knowledge and passion for skincare and beauty products.</li>
</ul>Career Framework Role: 
This entry-level role operates within defined processes under close supervision. You&rsquo;ll gain product-specific knowledge of skincare and beauty and build a foundation for growth through continuous learning and performance development.
What We Offer:
<ul><li>Competitive salary</li>
<li>Transportation provided
</li><li>Medical &amp; social insurance</li>
<li>Fast-track promotions within 6 months</li>
<li>Exposure to the beauty, skincare, and consumer goods sector</li>
<li>Supportive, inclusive, growth-focused work environment</li>
</ul>Additional Information: 
Program requirements, responsibilities, and expectations may vary based on operational needs.
Disclaimer:
 
Statements above describe the general nature and level of work. They are not an exhaustive list of all responsibilities or skills. Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.</div>

English Customer Support Advisor – Greater Cairo | Top Skincare Brands

DHL Express

<div>
 
 Role Purpose:
 
 
 
 Serve as DHL&rsquo;s on-site representative within a key customer&rsquo;s premises, ensuring smooth day-to-day operational support, strong customer experience, and effective coordination between the customer and DHL teams.
 
 
 
 Key Responsibilities
 
 
 
 
 Customer Support &amp; Service Excellence
 
 
 
 
 <ul>
 <li>
 Act as a DHL ambassador at all times, providing professional, friendly, and solution-oriented support.
 </li>
 <li>
 Handle customer requests promptly and ensure a high level of service satisfaction.
 </li>
 <li>
 Maintain strong communication with the customer, addressing inquiries related to both import and export shipments.
 
 
 
 </li>
 </ul>
 
 Operational Coordination
 
 
 
 
 <ul>
 <li>
 Prepare and issue AWBs directly from the customer site.
 </li>
 <li>
 Track shipments proactively and provide the customer with accurate updates throughout the process.
 </li>
 <li>
 Coordinate closely with DHL Sales to protect, grow, and retain the business allocated to this key account.
 </li>
 <li>
 Support invoice follow-up by liaising between DHL Finance and the customer&rsquo;s finance team to ensure timely resolution.
 
 
 
 </li>
 </ul>
 
 Cross-Functional Collaboration
 
 
 
 
 <ul>
 <li>
 Work as part of the wider DHL team, contributing to tasks and initiatives such as mailshots and customer communication activities.
 </li>
 <li>
 Share customer insights and concerns with relevant internal departments to support continuous improvement.
 
 
 
 </li>
 </ul>
 
 Skills &amp; Competencies
 
 
 
 
 <ul>
 <li>
 Proficient in English, Excel, Word, and email communication.
 </li>
 <li>
 Strong communication skills with a customer-oriented mindset.
 </li>
 <li>
 Organized, reliable, and able to manage multiple tasks efficiently.
 
 
 
 </li>
 </ul>
 
 Education &amp; Experience
 
 
 
 
 <ul>
 <li>
 University degree required.
 </li>
 <li>
 Logistics experience in a plus.
 </li>
 </ul>
</div>

In-House Logistics Coordinator

Explore 525+ Airlines customer support english in Egypt this June. Find roles across top companies and apply now to boost your career.