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human resources specialist Jobs in Turkey

human resources specialist

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sales specialist

sales support specialist

customer service specialist

Johnson Controls

<div><p><b>What you will do:</b><br>
As a Customer Service Specialist reporting to the Sales Manager in Ankara, you will manage order administration and fulfillment functions, ensuring a seamless process from order receipt to delivery. You will play a vital role in expanding our customer base and achieving growth objectives in a collaborative team environment.</p><p><b><br>
How you will do it:</b></p><ul><li>
Oversee the complete order processing value chain, whether direct or through a distribution network.</li><li>
Engage with customers to address inquiries and manage sales order documentation.</li><li>
Facilitate communication with internal teams and external suppliers to ensure timely order fulfillment and compliance with company policies.</li><li>
Maintain accurate data entry and updates in the ERP system.</li><li>
Act as the primary contact for logistics, managing the shipping process and customs clearances.</li><li>
Provide exceptional customer service and resolve any conflicts or issues that arise.</li><li>
Proactively monitor financial follow-ups and ensure all transactions meet company standards.</li></ul><p><b><br>
What we look for:</b></p><ul><li>
Proven experience in customer service or as a Client Service Representative.</li><li>
Strong communication skills with an emphasis on active listening and customer orientation.</li><li>
Familiarity with ERP systems, preferably SAP.</li><li>
A proactive mindset with the ability to adapt to diverse customer personalities.</li><li>
Excellent organizational and multitasking abilities.</li><li>
Attention to detail and a commitment to delivering outstanding service.</li></ul><p><br>
Join Johnson Controls and contribute to a company culture that values collaboration, innovation, and personal development. We offer competitive pay, comprehensive benefits, and opportunities for continuous growth in a supportive environment.</p></div>

Customer Service Specialist

Jotun

<div>
 <p>
  <strong>
   SUMMARY OF THE ROLE
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Provide service to customers and manage an assigned area of expertise/responsibility or a team by coordinating, supporting, and following up to achieve development, improvements, and the best possible service
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Ensure end-to-end follow-up of export order processes (order receipt, production planning, shipment, and delivery),
  </li>
  <li>
   Analyze customer requests and provide fast and effective solutions,
  </li>
  <li>
   Coordinate with relevant departments and external stakeholders in customs, transportation, and logistics processes,
  </li>
  <li>
   Prepare, review, and ensure compliance of export documentation with regulations,
  </li>
  <li>
   Conduct regular reporting through Microsoft Office and ERP systems,
  </li>
  <li>
   Continuously develop customer relationships and maintain a high level of customer satisfaction
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   WHAT WE ARE LOOKING FOR AND WHAT WE OFFER
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What We Look For:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Faculties of Economics and Administrative Sciences or Engineering,
  </li>
  <li>
   Minimum 3 years of experience in export operations,
  </li>
  <li>
   Knowledgeable about export regulations and transportation modes (land, sea, air) for the America, Africa, and Europe regions
  </li>
  <li>
   Proficient in Microsoft Office programs,
  </li>
  <li>
   Excellent command of written and spoken English,
  </li>
  <li>
   Possesses strong analytical thinking, planning, problem-solving, and result-oriented working skills,
  </li>
  <li>
   A good team player with strong communication competencies,
  </li>
  <li>
   Residing in Istanbul
  </li>
 </ul>
 <p>
 </p>
</div>


Jotun Group

<div><div>SUMMARY OF THE ROLE</div><div></div>
Provide service to customers and manage an assigned area of expertise/responsibility or a team by coordinating, supporting, and following up to achieve development, improvements, and the best possible service.<div></div><div>
Responsibilities:</div><ul><li>
Ensure end-to-end follow-up of export order processes (order receipt, production planning, shipment, and delivery),</li><li>
Analyze customer requests and provide fast and effective solutions,</li><li>
Coordinate with relevant departments and external stakeholders in customs, transportation, and logistics processes,</li><li>
Prepare, review, and ensure compliance of export documentation with regulations,</li><li>
Conduct regular reporting through Microsoft Office and ERP systems,</li><li>
Continuously develop customer relationships and maintain a high level of customer satisfaction.</li></ul><div></div><div>
WHAT WE ARE LOOKING FOR AND WHAT WE OFFER</div><div></div><div><div><div>
What We Look For:</div><div></div><ul><li>
Bachelor&rsquo;s degree in Faculties of Economics and Administrative Sciences or Engineering,</li><li>
Minimum 3 years of experience in export operations,</li><li>
Knowledgeable about export regulations and transportation modes (land, sea, air) for the America, Africa, and Europe regions</li><li>
Proficient in Microsoft Office programs,</li><li>
Excellent command of written and spoken English,</li><li>
Possesses strong analytical thinking, planning, problem-solving, and result-oriented working skills,</li><li>
A good team player with strong communication competencies,</li><li>
Residing in Istanbul.</li></ul></div></div><div></div><div>
POSITION INFORMATION</div><div><br>
Company:</div>
Jotun Boya Sanayi ve Ticaret A.S.<div><br>
Contract Type:</div>
Regular<div></div><div>
Time Type:</div>
Full time<div></div><div>
CLOSING DATE (dd.mm.yyyy):</div>
09.11.2025<div></div><div>
WHO WE ARE</div><div></div><div>
Jotun in Europe and Central Asia (ECA) has 18 different legal entities and operates 7 production facilities. The region has approximately 2000 employees who work across four markets: Marine, Protective, Powder and Decorative. Jotun ECA is committed to an ambitious growth strategy. Our employees are the real value in our companies as individuals and teams. We strive to provide our employees with meaningful and challenging work, rewarding them through continued learning and development driven by our values of Loyalty, Care, Respect and Boldness.</div><div></div><div>
Jotun Boya San ve Tic A.&#350;. in Turkey, operates since 1989 with more than 750 employees. Jotun Boya produces and sells Marine, Protective, Powder Coatings and Decorative Paints with over 500 dealers across Turkey. Jotun makes its mark on your surroundings, from steel bridges to beautiful walls; from cargo vessels to refrigerators and iconic buildings. Do you want to join us and make your mark?</div><div></div><div>
Visit our <div>Career Page</div> to know more about life at Jotun.</div><div></div><div>
Jotun&rsquo;s company culture welcomes and values differences in people. Our more than 10,200 employees on all continents represent 90 nationalities, four generations and diversity of professions, gender, abilities, ethnicities, beliefs, cultures etc. We are committed to represent the societies we operate in, promoting equality, equity and zero-tolerance for discrimination.</div><div></div><div>
If you are applying to a position and require any additional support in the interview process, please let us know how we can accommodate this.</div><div></div><div>
If you think that this role is what you could be doing next, apply now!</div></div>

BIGO

<div>
 <p>
  <strong>
   About BIGO
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  BIGO Technology (BIGO) is one of the fastest-growing Singapore technology companies, with more than 30 offices and 6 R&amp;D centres around the world. Powered by Artificial Intelligence technology, BIGO's video-based products and services have gained immense popularity, with users in more than 150 countries. These include Bigo Live (live streaming) and Likee (short-form video).
 </p>
 <p>
  <br/>
 </p>
 <p>
  BIGO is dedicated to connecting the world and to enabling everyone to share their beautiful moments. With a vision to be a content platform that inspires one billion people's lives, BIGO aims to empower a new generation of users with an exciting new social language where they can showcase, discover and stay connected in a positive and creative online environment.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Job Title: Senior User Operations &ndash; Live Streaming
 </p>
 <p>
  Location: Istanbul, Turkey
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Responsibilities:
  </strong>
 </p>
 <p>
  1. Handle all VIP customer inquiries efficiently with a strong sense of professionalism and urgency.
 </p>
 <p>
  2. Provide personalized operational support to high-value VIP users by understanding their behavior and preferences, promoting relevant platform features, and enhancing their live-streaming experience.
 </p>
 <p>
  3. Track VIP user re-charge behavior and retention data, actively collect user feedback, and identify actionable insights to improve user satisfaction and extend lifecycle value.
 </p>
 <p>
  4. Build and maintain strong, trust-based relationships with VIP users by becoming a reliable, go-to advisor.
 </p>
 <p>
  5. Collaborate closely with internal teams (content, moderation, product, etc.) to resolve user issues and continuously improve the overall user experience.
 </p>
 <p>
  6. Design and run user engagement campaigns to improve user retention, increase platform usage, and support revenue growth.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Requirements:
  </strong>
 </p>
 <p>
  1. Turkish and fluent English language (both written and spoken).
 </p>
 <p>
  2. Proven experience in VIP customer management or user operations&mdash;preferably within the live-streaming, gaming, or internet industry.
 </p>
 <p>
  3. Strong customer-first mindset: passionate about user satisfaction, with excellent communication, negotiation, and interpersonal skills.
 </p>
 <p>
  4. Strong project management skills with the ability to multitask and prioritize effectively.
 </p>
 <p>
  5. Willingness to work flexible hours, including night shifts based on user demand (night shift compensation provided).
 </p>
</div>


TDCX

#BeMore
<br>Do you aspire to have a rewarding career where you can thrive, grow, and achieve your career aspirations? Unlock your full potential at work with TDCX, a leading global BPO company.
<br><br>
Work with the world’s most loved brands and connect with inspiring, diverse people. Join our team and begin your journey to #BeMore!
<br><br>
We are seeking a highly motivated and customer-focused Front-Line Customer Service Agent to join our growing team. In this role, you will be the first point of contact for our clients, providing exceptional support across various channels including phone, chat, and email. You will assist users with inquiries related to our crypto services, resolve issues, and guide them through our platforms, ensuring a positive and seamless customer experience. Top reasons to work with TDCX
<br><br>
Attractive remuneration and great perks
<br><br>
Comprehensive medical, insurance, and social security coverage
<br><br>
World-class workspaces
<br><br>
Engaging activities and recognition programs
<br><br>
Strong learning and development plans for your career growth
<br><br>
Positive culture for you to #BeMore at work
<br><br>
Easy-to-access location with direct public transport links
<br><br>
Flexible working arrangements
<br><br>
Coaching and mentoring from experts in your field
<br><br>
Join a global company, winner of hundreds of industry awards
<br>What is your mission?
<br><br>
Responsible for providing support for Coinbase customers across multiple channels (phone, messaging & email) by investigating, troubleshooting and resolving customer issues.
<br><br>
Use all available resources to ensure high standards are met and work is carried out in the most efficient manner.
<br>Be a trusted advisor, listen and empathize so the customer knows they are valued. Ensure their voices are heard through accurate issue tracking and upstream solutions.
<br><br>
Take ownership and use critical thinking to find the root cause and solve the customer issue on the first contact. Where this is not possible ensure all defects are logged appropriately.
<br><br>
Seek opportunities to add value for customers through education, proactivity and clear expectation setting.
<br><br>
Set a high bar for Customer Service Agents within the organization by setting an example through performance and work ethic.
<br>Who are we looking for?
<br><ul>
<li>Any Graduate degree (BA, B.Com, B.Sc, etc)</li>
<li>Experience working in a FinTech/Crypto environment/company</li>
<li>Strong problem-solving and decision-making abilities</li>
<li>Ability to multitask, prioritize, and manage time effectively</li>
<li>Familiarity with customer relationship management (CRM) systems and practices</li>
</ul>
Interest in the crypto economy
<br><br>
Experience with different channels of support, including voice, email and messaging.
<br><br>
Phenomenal communication skills in order to operate globally across multiple departments and stakeholders.
<br><br>
Flexible and adaptable to meeting the evolving needs of a high-growth and fast paced organization.
<br><br>
Must be able to read, write and speak in English and German.
<br>About TDCX
<br>Singapore-headquartered TDCX is a leading global business process outsourcing (BPO) company that provides customer experience (CX) solutions, sales and digital marketing services, and content moderation for clients across various industries. These include digital advertising and social media, e-commerce, fintech, gaming, healthtech, media, technology and, travel and hospitality.
<br><br>
With a focus on helping companies enable the future, TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 39 locations worldwide, TDCX provides its clients with comprehensive coverage in Asia, Europe and the United States. For more information, please visit www.tdcx.com .

Customer Service Specialist with German

PVH Corp.

<div><p><b>About Us:</b></p><p></p><p>
We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That&rsquo;s the Power of Us, that&rsquo;s the Power of PVH+.</p><p></p><p><br>
One of PVH&rsquo;s greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. Learn more about Inclusion &amp; Diversity at PVH <b>here</b>.</p><p></p><p><b>
Be part of an iconic story.</b></p><p>
PVH is the growth platform for Calvin Klein and TOMMY HILFIGER. Through driving brand strength and relevance, we are connecting our global, iconic brands closer to where the consumer is going than ever before, today and with future generations. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That&rsquo;s the Power of Us, that&rsquo;s the Power of PVH+.</p><p></p><p><b>
The Team</b></p><p>
The PVH Southeast Hub is one of the most dynamic Hub organizations within PVH. We are responsible for developing the PVH brands (Tommy Hilfiger and Calvin Klein) in the emerging markets such as Italy, Turkey, Greece, Middle East, Africa, and the CIS region. While covering a massive area counting 45+ countries, our hub is extremely diverse (25+ nationalities) and has strong potential. We are ambitious and committed to unlocking our full potential and to optimize the positioning of PVH in our markets.</p><p>
In this ever-changing environment the opportunities are almost endless. We believe we can outcompete our best competitors through strong (consumer &amp; product) focus and (cross-territorial) collaboration.</p><p>
Associates working for the Southeast Hub are excited in managing and building relationships with our partners and colleagues across various cultures and backgrounds and enjoy a fast paced and dynamic work environment. We look for our associates to be true bridge builders, have a &lsquo;hands-on&rsquo; mentality and thriving in a multi-cultural, territorial channel and divisional environment.</p><p></p><p><b>
THE POSITION</b><br>
The Wholesale Operations &amp; Customer Service will receive and process customer orders, inquiries, and complaints covering items or products ordered in the respective area.</p><p>
Proactively maintain an ongoing relationship with key customers and sales staff, to ensuring the greatest client satisfaction and lead the after-sale service to the excellence.</p><p></p><p><b>
KEY RESPONSIBILITIES</b></p><ul>
<li>
<p><b>Customer &amp; Sales Support:</b></p>
<ul>
<li><p>Maintenance of Customers&rsquo; master data</p></li>
<li><p>
Address customer and sales team complaints promptly and professionally.</p></li>
<li><p>
Provide accurate information and guidance to the assigned customers via phone or email</p></li>
<li><p>
Ensure troubleshooting in case of issues with the delivery, through a coordination with the functions involved</p></li>
<li><p>
Serve as communication link between customers and sales staff to assure responsiveness</p></li>
<li><p>
Manage and review on a weekly basis the shipping reports to the Sales Team of the assigned area</p></li>
</ul>
</li><li><p><b>Order Processing:</b></p>
<ul>
<li><p>Manage efficiently orders submitted by the sales team and ensure smooth order flow through our SAP system.</p></li>
<li><p>
Verify the adherence of the order book with the requested delivery date and the agreements in place supporting the inbound process</p></li>
<li><p>
Verify the adherence of returns and markdowns with the agreements in place supporting the logistic /outbound process</p></li>
<li><p>
Track order activity, and alert appropriate staff of any potential delivery problems.</p></li>
</ul>
</li><li><p><b>Logistics Coordination:</b></p>
<ul><li><p>
Collaborate with our local warehouse partner managing orders and delivery notes and follow up on shipments to ensure timely delivery.</p></li></ul>
</li>
<li><p><b>Credit &amp; Finance Liaison
</b></p><ul><li><p>Collaborate with the credit and sales teams to address any orders affected by credit limits.</p></li>
<li><p>
Work closely with the Credit and Finance teams on payments, collaterals, and account reconciliations in order to smooth and facilitate the shipping process.</p></li>
</ul>
</li></ul><p></p><p><b>The Ideal Candidate</b></p><ul>
<li><p>
Previous 2-3 years of experience in Supply Chain - Customer Service</p></li>
<li><p>
Effective communication skills in both written and oral.</p></li>
<li><p>
Self-controlled with a good communication attitude to communicate effectively across the organization</p></li>
<li><p>
Proficiency in relevant SAP transactions (order management)</p></li>
<li><p>
Proficiency in MS Office applications</p></li>
<li><p>
Fluency in English (written and spoken)</p></li>
</ul><p></p><p><b>
Be valued.</b><br>
At PVH, we recognize that our people are our greatest asset. That's why we prioritize the health, happiness, and wellbeing by offering a comprehensive benefits package that goes beyond the basics. We want to create a culture of care that fosters loyalty, commitment, and a sense of belonging, and we're proud of it.</p><ul>
<li><p><b>
Balance</b> &ndash; Work Smart, our flexible working model, is all about trust, connection, collaboration, and community. You&rsquo;ll get the freedom to choose the hybrid setup and working hours that benefit you.</p></li>
<li><p><b>
Health &amp; Wellbeing</b> &ndash; wellbeing programs, premium subscription to headspace, volunteering programs.</p></li>
<li><p><b>
Develop</b> &ndash; PVH University curates and delivers training programs for you to continuously develop your professional and personal goals.</p></li>
<li><p><b>
Be at the forefront</b> &ndash; stay closely connected to our brands, Calvin Klein and Tommy Hilfiger, and be part of market launches and receive employee discounts!</p></li>
</ul><p></p><p><b>
Be part of it.</b></p><p>
PVH Europe and our brands, TOMMY HILFIGER and CALVIN KLEIN, are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. We believe we are bettered by all forms of diversity, and take pride in working with top talent from every walk of life and corner of the world. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion or sexual orientation.</p><p></p><p><i>
PVH Corp. or its subsidiary (&quot;PVH&quot;) is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential.</i></p></div><p></p>

Wholesale Operations and Customer Service Specialist - 1 YEAR CONTRACT

HUHTAMAKI

<div><div><p><b>Enjoy a career, packaged with care, whilst helping protect food, </b><b>people </b><b>and the planet
</b></p></div><p></p><div><p>We are a key global provider of sustainable packaging solutions. We&rsquo;re on a mission to make all packaging recyclable, reusable, or compostable. Every day, we ensure the hygiene and safety of food and drink for people around the world. We are Huhtamaki.
</p></div><p></p><div><p>You could be part of our vision. Because it&rsquo;s our talented people that make it happen. Our people on the shop floor producing innovative, sustainable products. Our people in our offices delivering excellence for our customers every day. It&rsquo;s every one of us working together.
</p></div><p></p><div><p>We offer a place where you can feel safe, be supported, and make an impact so we can all focus on the future together.
</p></div><p></p><p><b>Provides customer service to customers and sales team to develop, sell, and successfully implement solutions that will meet the client&rsquo;s needs. Supports sales and the distribution channel and manage complaints and other issues affecting customer orders.
</b></p><p></p><p>Join us. Help protect food, people and the planet .</p></div>

Customer Service Senior Specialist (Grade 14)

Explore 1150+ Customer service specialist in Turkey this October. Find roles across top companies and apply now to boost your career.

1150 customer service specialist jobs IN Turkey

Customer Service Specialist

Customer Service Specialist

Customer Service Specialist

Customer Service Specialist

Customer Service Specialist with German

Wholesale Operations and Customer Service Specialist - 1 YEAR CONTRACT

Customer Service Senior Specialist (Grade 14)