customer service representative Jobs in Pakistan

customer service representative

customer sales representative Jobs in Pakistan

customer sales representative

customer support representative Jobs in Pakistan

customer support representative

customer support executive Jobs in Pakistan

customer support executive

call center representative Jobs in Pakistan

call center representative

customer services representative

AV Private Limited

Job Summary: We are looking for a dedicated and customer-focused Customer Service Representative (CSR) to handle customer inquiries, provide accurate information, and ensure a high level of customer satisfaction. The ideal candidate should have excellent communication skills and a problem-solving attitude.Key Responsibilities:<ul><li>Handle inbound and outbound customer calls professionally</li><li>Respond to customer inquiries via phone, email, or chat</li><li>Provide accurate information about products and services</li><li>Resolve customer complaints efficiently and timely</li><li>Maintain records of customer interactions and transactions</li><li>Follow up with customers to ensure issue resolution</li><li>Achieve daily and monthly performance targets</li><li>Collaborate with team members and other departments</li></ul>Requirements:<ul><li>Minimum Intermediate / Bachelor&rsquo;s degree preferred</li><li>Strong communication and interpersonal skills</li><li>Good command of English (spoken and written)</li><li>Basic computer knowledge (MS Office, CRM systems)</li><li>Ability to work in a fast-paced environment</li><li>Willingness to work in shifts (if required)</li></ul>Preferred Skills:<ul><li>Previous experience in call center or customer support</li><li>Strong problem-solving abilities</li><li>Active listening and patience</li></ul>Salary &amp; Benefits:<ul><li>Competitive salary package</li><li>Performance-based incentives</li><li>Career growth opportunities</li><li>Friendly and professional work environment</li></ul>Job Type: Full-timePay: Rs70,000.00 - Rs80,000.00 per monthWork Location: In person

Customer Services Representative

Pentagon Food Group

Job Title: Customer Service RepresentativeLocation: Phase 7, Bahria Town Rawalpindi (On-site)Office Timings: 01:00pm to 10:00pm (Sun to Fri) Employment Type: Full-timePFG Group &ndash; VisionTo become the world&rsquo;s largest and most respected food Corporation &mdash; delivering high-quality, sustainable, and ethically managed food solutions to every plate, everywhere. Through full vertical integration and operational excellence, we will reinvent the way food is sourced, distributed, and experienced. We will lead the digital transformation of the global food supply chain empowered by innovation and guided by our core values of Responsibility, Excellence, Sustainability, Passion, Ethics, Commitment, and Teamwork (RESPECT). We will build a future where technology, transparency, and trust will define every bite.PFG Group &ndash; MissionPFG Group delivers trusted, high-quality food solutions to the Fast Food, QSR, and wholesale sectors across Pakistan and the United Kingdom. Through operational excellence, ethical sourcing, and a commitment to innovation, we are laying the foundation for a fully integrated, technology-driven food supply chain &mdash; guided by our core values of RESPECT.Customer Services Department &ndash; MissionTo become the most customer-obsessed service team in the industry &mdash; resolving issues with speed, empathy, and precision, and turning every challenge into an opportunity to deepen trust.Job SummaryThe Customer Service Officer is responsible for delivering exceptional service to customers by handling inquiries, resolving complaints, and ensuring smooth order processing. This role supports the Customer Service Team Lead in maintaining high service standards and contributes to the overall mission of customer obsession and operational excellence.Key ResponsibilitiesCustomer Interaction &amp; Support<ul><li>Respond to customer inquiries via phone, email, and CRM platforms.</li><li>Provide accurate information regarding products, orders, deliveries, and returns.</li><li>Handle complaints with empathy and professionalism, ensuring timely resolution.</li></ul>Order Processing &amp; Coordination<ul><li>Process customer orders accurately using CRM and ERP systems.</li><li>Coordinate with logistics, Tele sales, and credit control teams to ensure timely delivery and issue resolution.</li><li>Monitor order status and proactively communicate updates to customers.</li></ul>CRM Management<ul><li>Enter and update customer data in the CRM system with accuracy.</li><li>Track and manage open tickets, ensuring closure within defined SLAs.</li><li>Escalate unresolved issues to the Team Lead or relevant departments.</li></ul>Customer Satisfaction &amp; Feedback<ul><li>Collect and log customer feedback to identify service improvement opportunities.</li><li>Participate in service quality audits and implement corrective actions as directed.</li><li>Strive to exceed customer expectations in every interaction.</li></ul>Team Collaboration<ul><li>Work closely with other team members to ensure consistent service delivery.</li><li>Support training initiatives and share best practices within the team.</li><li>Assist in maintaining holiday cover plans and ensuring service continuity.</li></ul>Ownership &amp; Accountability<ul><li>Take responsibility for assigned tasks and follow through to completion.</li><li>Demonstrate initiative in resolving issues and improving processes.</li><li>Uphold the company&rsquo;s values of RESPECT in all customer interactions.</li></ul>Job Type: Full-timePay: Rs55,000.00 - Rs60,000.00 per monthWork Location: In person

Tibbi Pvt LTD

Job Description:We are looking for 2 Female Customer Service Representatives to join our Aesthetics Lab&ndash;based call center. The ideal candidates will have strong communication skills, a professional attitude, and the ability to handle customer inquiries effectively.Responsibilities:<ul><li>Handle inbound/outbound calls professionally</li><li>Provide information related to aesthetics lab services</li><li>Maintain customer records</li><li>Ensure excellent customer experience</li></ul>Requirements:<ul><li>1&ndash;2 years of experience in customer service or call center</li><li>Fluent English communication (must)</li><li>Good listening and problem-solving skills</li><li>Confident, presentable, and professional</li></ul>What We Offer:<ul><li>Competitive salary package</li><li>Professional and supportive work environment</li><li>Growth and learning opportunities</li></ul>Pay: From Rs35,000.00 per monthApplication Question(s):<ul><li>what is your current/last salary ?</li><li>what is your salary expectations ?</li><li>does 12pm to 9pm timings suits you ?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>CSR : 1 year (Preferred)</li></ul>Work Location: In person

Ezmodex marketing Solutions

Job Title: Customer Support Representative (Beginner to Intermediate)Job Description:EZMODEX Marketing Solutions is seeking a motivated Customer Support Representative to join our growing team. This role is ideal for individuals with strong communication skills and a basic understanding of software or digital services.Responsibilities:<ul><li>Handle customer inquiries via phone, chat, and email</li><li>Provide accurate information about services</li><li>Maintain professional communication with clients</li><li>Assist in guiding potential customers through services</li><li>Ensure a positive customer experience</li></ul>Requirements:<ul><li>Beginner to intermediate experience in customer support</li><li>Strong English communication skills (spoken &amp; written)</li><li>Good interpersonal and problem-solving skills</li><li>Basic knowledge of software/digital services is a plus</li><li>Ability to work in a team environment</li></ul>Job Location: Block H, North NazimabadHow to Apply: Please apply directly through Indeed with your updated resume.Job Type: Full-timePay: Rs30,000.00 - Rs50,000.00 per monthWork Location: In person

Client Support Specialist

Professional Freelancing Training Program

Customer Sales Representative (CSR) &ndash; Job DescriptionPosition: Customer Sales Representative (CSR) Timings: 10:00 AM &ndash; 6:00 PM Salary: 30,000 + Incentives (based on performance &amp; experience)Key Responsibilities:<ul><li>Handle customer inquiries via calls, messages, and walk-ins</li><li>Guide clients about courses and services</li><li>Convert leads into admissions/sales</li><li>Maintain customer records and follow-ups</li><li>Achieve daily and monthly sales targets</li></ul>Requirements:<ul><li>Minimum 2 year experience in sales or customer service</li><li>Strong communication and convincing skills</li><li>Basic computer knowledge</li><li>Male &amp; Female both can apply</li></ul>Location: OnsitePay: Rs30,000.00 - Rs35,000.00 per monthWork Location: In person

CommerceKind

ABOUT USCommerceKind is a performance-driven Amazon growth agency helping brands scale through expert PPC management, product launches, private label expansion, and supply chain optimization. With over $750M in generated sales and $35M+ in managed ad spend, we provide end-to-end strategic support to eCommerce businesses worldwide.ROLE OVERVIEWWe are looking for a dedicated and customer-focused Customer Support Representative to assist our clients, resolve inquiries, and ensure a seamless customer experience. This role is ideal for someone who thrives in a fast-paced environment, has strong communication skills, and can handle client issues with professionalism and empathy.WORK SETUP<ul><li>Position: Customer Support Representative</li><li>Location: Paragon City, Lahore</li><li>Working Hours: 2:00 PM &ndash; 11:00 PM (Mon&ndash;Fri)</li><li>Employment Type: Full-Time</li><li>Salary: Up to PKR 120,000/month + Performance Incentives</li></ul>KEY RESPONSIBILITIES<ul><li>Provide timely and professional responses to customer inquiries via email, chat, and phone.</li><li>Resolve client issues efficiently while maintaining high customer satisfaction.</li><li>Assist with onboarding new clients and guiding them through processes.</li><li>Document and track customer interactions using CRM tools.</li><li>Collaborate with internal teams to escalate and resolve complex issues.</li><li>Maintain knowledge of company services, Amazon processes, and eCommerce solutions.</li><li>Ensure service-level agreements (SLAs) are met consistently.</li><li>Identify opportunities to improve customer support processes.</li></ul>REQUIREMENTS<ul><li>Bachelor&rsquo;s degree in Business Administration, Communication, or a related discipline.</li><li>1&ndash;3 years of experience in customer support or client services.</li><li>Strong communication, problem-solving, and interpersonal skills.</li><li>Experience with CRM tools and ticketing systems.</li><li>E-commerce or Amazon industry experience preferred.</li><li>Ability to work independently in a fast-paced environment.</li><li>Strong organizational skills and attention to detail.</li></ul>WHO THIS ROLE IS FOR<ul><li>Individuals with excellent communication and empathy skills.</li><li>Professionals who enjoy helping clients and solving problems.</li><li>Goal-oriented candidates who thrive in customer-facing roles.</li><li>Customer support professionals looking to grow within the eCommerce and Amazon services industry.</li><li>Ambitious individuals seeking long-term career growth.</li></ul>BENEFITS<ul><li>Market competitive salary.</li><li>Strong performance-based incentives.</li><li>Leave encashment.</li><li>Gratuity.</li><li>Saturday and Sunday off.</li><li>Flexible working hours.</li><li>Accommodation for relocating candidates.</li><li>Clear growth path into senior leadership.</li><li>Fast-growing Amazon-focused company.</li></ul>HOW TO APPLYSend your resume to: hr@commercekind.orgSubject line: Customer Support RepresentativeDEADLINE<ul><li>Applications will be accepted until 25 April 2026.</li></ul>Job Type: Full-timePay: Rs80,000.00 - Rs130,000.00 per monthWork Location: In person

Customer Support Representative

Ace Marketing

Ace MarketingFull Job Description * Candidates must have strong communication and leadership skills. * Proficiency in English.The Call Center Representative will be responsible for providing excellent customer service by answering calls, resolving customer inquiries, and providing information about products and services. This is a full-time on-site role as a Call Center Representative located in Karāchi. The position requires computer literacy and excellent interpersonal skills to help maintain customer satisfaction.Qualifications<ul><li>Sales and Customer Support skills</li><li>Interpersonal Skills and Customer Satisfaction skills</li><li>Ability to work in a fast-paced environment</li><li>Experience in a call center or customer service role is a plus</li><li>Fluency in english is a must</li></ul>Job Types: Full-time, Part-timeJob Types: Full-time, ContractPay: Rs35,000.00 - Rs40,000.00 per monthWork Location: In person

Outbound Customer Calling Representatives / CSR- (Fresh Graduates + Students)

Explore 3288+ Customer services representative in Pakistan this April. Find roles across top companies and apply now to boost your career.

3288 customer services representative jobs In Pakistan

Customer Services Representative

Customer Services Representative

Customer Services Representative

Client Support Specialist

customer sales representative

Customer Support Representative

Outbound Customer Calling Representatives / CSR- (Fresh Graduates + Students)