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customer success specialist

geidea

<div>
 
 Established in 2008,
 
 Geidea
 
 epitomizes customer focused empowerment and commercial success through continuous innovation.
 
 Geidea
 
 makes best in class digital payment solutions available for all by attracting and leveraging the best creative &amp; entrepreneurial talent in the market.
 
 
 
 
 
 Our solutions give any business the chance to get ahead and reach for more no matter their size or maturity. Our technology mirrors our people - Smart, Innovative &amp; Forward Thinking:
 
 
 www.geidea.net
 
 
 
 
 
 
 
 To maintain competitive advantage as we grow, we are currently looking for a new
 
 Customer Success Specialist:
 
 
 
 
 
 
 
 Job purpose:
 
 
 
 
 
 
 As a
 
 Customer Success Specialist
 
 at Geidea, you will be the key driver in ensuring the satisfaction and long-term success of geideas&rsquo; clients. Acting as the primary point of contact, you will oversee the entire customer lifecycle and ensuring a smooth experience by providing tailored onboarding, support, and guidance&mdash;driving retention, satisfaction, and operational efficiency.
 
 
 
 
 
 
 Key accountabilities and decision ownership:
 
 
 
 
 
 
 
 Client Journey Ownership:
 
 
 <ul>
 <li>
 Oversee the entire client lifecycle, Assuring smooth Client onboarding and ensure smooth adoption for our platform and assure its meeting their business needs.
 </li>
 </ul>
 
 
 Client Advocacy and Feedback:
 
 
 <ul>
 <li>
 Act as a client advocate by collecting and providing data-driven, insightful feedback to internal teams, ensuring the client&rsquo;s needs are met and issues are addressed. Conduct regular check-ins and business reviews to showcase value and gather feedback.
 </li>
 </ul>
 
 
 Issue Resolution Management:
 
 
 <ul>
 <li>
 Manage and resolve client requests, product bugs, client issues, Integrations and feature requests by coordinating with relevant teams and ensuring timely and satisfactory resolutions.
 </li>
 </ul>
 
 
 Onsite Visits and Actionable Feedback:
 
 
 <ul>
 <li>
 Conduct regular onsite visits with clients to provide personalized support, address product concerns, gather feedback, and build strong relationship with customers.
 </li>
 </ul>
 
 
 Churn management:
 
 
 <ul>
 <li>
 Monitor usage and engagement data to identify at-risk accounts and take action to reduce churn. Proactively manage a portfolio of accounts to drive
 
 customer retention
 
 and satisfaction and always act as the main point of contact for customers.
 </li>
 </ul>
 
 
 Cross/Up-Selling Opportunities:
 
 
 <ul>
 <li>
 Identify and pursue
 
 upselling
 
 and expansion opportunities, such as premium features, additional branches, selling add Ons or integrations by understanding customer&rsquo;s daily operations and being able to identify what will ease their daily activities.
 </li>
 </ul>
 
 
 Renewal and Offboarding:
 
 
 <ul>
 <li>
 Manage contract renewals and collections, ensuring client retention, while also handling offboarding processes with a focus on collecting customer experience surveys and analysing results to identify root causes for offboarding.
 </li>
 </ul>
 
 
 
 
 
 Must Have Technical / Professional Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business, or a related field.
 </li>
 <li>
 1&ndash;3 years of experience in
 
 Customer Success
 
 ,
 
 Account Management
 
 , or
 
 Onboarding
 
 within a SaaS or FinTech environment preferably F&amp;B Industry.
 </li>
 <li>
 Proven experience of customer success, account management, or a similar client-facing role, preferably in the SaaS industry.
 </li>
 <li>
 Strong understanding of POS systems and cloud-based technologies.
 </li>
 <li>
 Customer-focused mindset with a passion for delivering exceptional service.
 </li>
 <li>
 Excellent communication and relationship-building skills with a customer-first mindset
 </li>
 <li>
 Experience identifying and executing
 
 upsell
 
 or
 
 expansion opportunities
 
 within existing accounts
 </li>
 <li>
 Track record in
 
 reducing churn rates
 
 and driving
 
 customer retention.
 
 </li>
 </ul>
 
 
 
 
 Join our dynamic team as a
 
 Customer Success Specialist
 
 and contribute to our FinTech mission of releasing cutting-edge financial products into the market. Apply your project management skills, collaborate with cross-functional teams, and shape the future of the payments industry.
 
 
 
 
 
 
 Our values
 
 guide how we think and act - They describe what we care about the most.
 
 
 
 
 
 
 Customer first
 
 - It&rsquo;s embedded in our design thinking and customer service approach.
 
 
 
 Open
 
 - Openness allows us to constantly improve and evolve.
 
 
 
 Real
 
 - No jargon and no excuses!
 
 
 
 Bold
 
 - Constantly challenging ourselves and our way of thinking.
 
 
 
 Resilient
 
 &ndash; If we fail, we bounce back stronger than before
 
 
 
 Collaborative
 
 - We know that we can achieve a lot more as a team.
 
 
 
 
 
 We are changing lives by constantly striving for a better solution.
 
</div>

Customer Success Specialist

JoVE

<div>
 
 JoVE is the world- leading producer and provider of video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as Harvard, MIT, Yale, and Stanford. As a rapidly growing company, with offices in the USA, UK, Australia, and India servicing clients in over 60 countries, we are seeking talented and ambitious individuals to join our company.
 
 
 
 
 
 
 The Role
 
 
 
 
 
 
 As a Customer Success Specialist, you will work with leading universities and research institutions across Egypt to help professors use JoVE video resources to improve teaching, and support student success. You&rsquo;ll play a key role in bridging science and education by ensuring our users get the most value from their JoVE subscription.
 
 
 
 
 
 
 Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Develop relationships with key decision makers (Head of Departments, Dean of Faculties, Librarians, etc.) and teaching/research staff at Universities and Research Institutes through daily outreach (phone calls, 1:1 demo meetings, emails).
 </li>
 <li>
 Customer-facing role focused on engaging with Professors to integrate JoVE resources into their curriculum and increase usage at existing customer institutions.
 </li>
 <li>
 Delivering product awareness within new and ongoing customer Universities and Research Institutes.
 </li>
 <li>
 Product presentations delivery and webinars organization at (1) exhibits and conferences (2) University seminars and workshops (3) client onsite visits.
 </li>
 <li>
 Provide customer feedback to sales, product, and marketing teams.
 </li>
 <li>
 Maintain positive ongoing relationships with customer institutes to provide support and ensure client satisfaction and retention.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 
 
 
 <ul>
 <li>
 
 A master's degree or PhD in Life Science disciplines.
 
 </li>
 <li>
 1-3 years of experience in customer facing roles is preferred.
 </li>
 <li>
 Fluent communication skills in Arabic &amp; English.
 </li>
 <li>
 Knowledge of education, market trends, and challenges in assigned content areas i.e. Biology, Chemistry, Medicine, Physics, Engineering, or Psychology.
 </li>
 <li>
 Strong interpersonal skills with a passion for remote relationship-building.
 </li>
 <li>
 Possess excellent listening skills and attention to detail.
 </li>
 <li>
 Experience in networking using cold calling is preferred.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Please share your resume in English.
 
 
 
 
 
 
 
 Why Join JoVE?
 
 
 
 
 
 <ul>
 <li>
 You can expect compensation package competitively placed within the local market.
 </li>
 <li>
 You will make a direct impact in accelerating science research and in improving student learning in science education.
 </li>
 <li>
 Opportunity to work with global teams and in an environment that promotes innovation and collaboration.
 </li>
 <li>
 Our strong promotion from within culture draws a clear path to advance your career with us
 </li>
 </ul>
 
 
</div>

Customer Success Specialist,Life Sciences

LSEG

<div>
 
 Position Summary
 
 
 
 This is a post-sales role which drives commercial value creation through adoption of Risk solutions purchased by the customer to achieve revenue retention and customer engagement. The Digital Customer Success Manager plays a key role in enhancing customer experience by demonstrating a network of partners across LSEG along with an at scale framework, to ensure customers&rsquo; business objectives are achieved through full utilisation of solutions into the daily workflow of end-users. The Digital Customer Success Manager will provide customers with differentiated customer experience through a combination of digital and traditional CSM strategies, helping them to realise the full value of our Risk solutions.
 
 
 
 Role Responsibilities
 
 
 
 <ul>
 <li>
 Proactively seeks opportunities to create value realisation of LSEG products.
 </li>
 <li>
 Builds customer relationships with many different personas.
 </li>
 <li>
 Considers impact of market trends on customers and the influence on business benefits.
 </li>
 <li>
 Provides valuable and timely customer insights to internal product and account teams.
 </li>
 <li>
 Drives commercial value creation through adoption of all Risk solutions purchased by the customer to achieve revenue retention and customer engagement
 </li>
 <li>
 Plays a key role in enhancing customer experience by demonstrating a network of experts across LSEG and ensuring customers&rsquo; business objectives are achieved though full utilization of solutions into the daily workflow of end-users
 </li>
 <li>
 Clearly define business outcomes and orchestrate a comprehensive success plan inclusive of customer objectives, partners, breakthroughs, risks and metrics needed to achieve them
 </li>
 <li>
 Educate new customers on how to use our products with workflow specialization, content, and technologies in a manner that is tailored to their specific use-case
 </li>
 <li>
 Monitor usage, health gauges, competitive landscape and any other relevant data to create a retention strategy
 </li>
 <li>
 Build, maintain and demonstrate strong relationships with business decision makers and users within each account to influence adoption.
 
 
 </li>
 </ul>
 
 Qualifications And Experience
 
 
 
 <ul>
 <li>
 French / Italian / Arabic language required.
 </li>
 <li>
 Required University degree or relevant work experience equivalent
 </li>
 <li>
 Strong Microsoft Office proficiency
 </li>
 <li>
 Strong problem-solving skills
 </li>
 <li>
 Agility to adapt and excel in a fast paced environment.
 </li>
 <li>
 Proactive and positive attitude to the lead in developing client strategy to deliver thoughtful impact across our clients to achieve customer satisfaction.
 </li>
 <li>
 Experience facilitating customer meetings and trainings to large audiences in a concise, inspirational and convincing manner.
 </li>
 <li>
 Client Screening, PEP Classification, Sanctions and KYC Due Diligence in-depth knowledge desirable Financial &amp; Risk industry knowledge required &ndash; AML, Financial Crime market understanding including a) basic understanding b) knowledge of relevant c) strong understanding of customers' business model
 </li>
 <li>
 Ability to map a customer&rsquo;s business process to product capability
 </li>
 <li>
 Strong ability to collaborate with internal operational and account management teams
 </li>
 <li>
 Executive engagement skills with an ability to establish trusted advisor relationships with business decision makers
 
 
 </li>
 </ul>
 Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.
 
 
 LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
 
 
 Our purpose is the foundation on which our culture is built. Our values of
 
 Integrity, Partnership
 
 ,
 
 Excellence
 
 and
 
 Change
 
 underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.
 
 
 Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.
 
 
 We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone&rsquo;s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
 
 
 You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.
 
 
 LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
 
 
 Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it&rsquo;s used for, and how it&rsquo;s obtained, your rights and how to contact us as a data subject.
 
 
 If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
</div>

Associate Customer Success Manager

<div>
 
 Position Summary
 
 
 
 This is a post-sales role which drives commercial value creation through adoption of Risk solutions purchased by the customer to achieve revenue retention and customer engagement. The Customer Success Manager plays a key role in enhancing customer experience by leveraging a network of experts across LSEG and ensuring customers&rsquo; business objectives are achieved though full utilization of solutions into the daily workflow of end-users.
 
 
 
 Role Responsibilities
 
 
 
 <ul>
 <li>
 Drives Customer Value: Actively identifies opportunities to enhance customer outcomes and deliver measurable value for LSEG, including language-specific support initiatives.
 </li>
 <li>
 Operational Insight &amp; Risk Awareness: Participates in regular reviews of renewal opportunities and operational dashboards to monitor account health and flag potential risks.
 </li>
 <li>
 Personal Engagement: Builds rapport across varied customer personas, tailoring communication and support to meet diverse needs.
 </li>
 <li>
 Needs-Based Solutioning: Coordinates with internal teams to align LSEG solutions with customer challenges, including workflow optimisation and shared mailbox best practices.
 </li>
 <li>
 Market Awareness: Considers regional market dynamics and customer feedback to inform engagement strategies.
 </li>
 <li>
 Internal Collaboration: Shares customer insights and feedback with product and account teams, contributing to Quarterly Connect presentations and strategic planning.
 </li>
 <li>
 Promote insights relevant to customers&rsquo; workflow and act as a voice of the customer internally, feeding back their experiences
 </li>
 <li>
 Provide access to the customer and act as &lsquo;quarterback&rsquo; to ensure LSEG delivers on sales commitments
 </li>
 <li>
 Shepherd customers to support channels available as part of the value LSEG provides
 </li>
 <li>
 Develop and execute retention strategies as part of the customer success plan for accounts, in conjunction with Account Managers
 </li>
 <li>
 Identify and investigate opportunities to raise to Account Manager for action and share insights to aid the sales process
 
 
 </li>
 </ul>
 
 Qualifications And Experience Required
 
 
 
 
 Proficiency in French and English language is required
 
 
 
 Fluency in Italian or Arabic language is an advantage
 
 
 
 Required University Degree Or Relevant Work Experience Equivalent
 
 
 
 Strong Microsoft Office proficiency
 
 
 Strong problem-solving skills
 
 
 Agility to adapt and excel in a fast paced environment.
 
 
 Strong understanding of customers' business model
 
 
 Significant Product and Workflow Expertise (e.g. knowledge of financial modeling, excel, MS Office); knowledge of trading floor tech/ data apps
 
 
 Strong customer service skills
 
 
 Others: Presentation skills (verbal &amp; written); Strong interpersonal skills; ability to organize and execute a sales plan; ability to use MIS systems
 
 
 
 Training Or Related Experience Preferred
 
 
 
 College/ university degree or relevant work experience equivalent required
 
 
 
 Why Join Us?
 
 
 
 A Diverse and Inclusive Workforce: an ability to work within a global, diverse and inclusive company with 300 years heritage and 25,000 people; We have a variety of Inclusion Networks who are a powerful lever of belonging, Plus an Employee Referral Bonus Scheme
 
 
 Constant Learning: 90 Day On-Boarding Program, e-learning platform, a range of workshops, Access to real-time economic data
 
 
 Professional Development: Quarterly Connects to ensure you meet your Goals &amp; Objectives
 
 
 Focus on Wellbeing ; A hybrid working model, we promote physical health and provide access to Mental Health Support, private medical healthcare, corporate pension plan, Daily "Me Hour", Annual wellness allowance
 
 
 Make An Impact: 2 Volunteer Days a Year to Help Make the World a Better Place, Matched Fundraising
 
 
 Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.
 
 
 LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
 
 
 Our purpose is the foundation on which our culture is built. Our values of
 
 Integrity, Partnership
 
 ,
 
 Excellence
 
 and
 
 Change
 
 underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.
 
 
 Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.
 
 
 We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone&rsquo;s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
 
 
 You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.
 
 
 LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
 
 
 Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it&rsquo;s used for, and how it&rsquo;s obtained, your rights and how to contact us as a data subject.
 
 
 If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
</div>

Customer Success Manager with French

Nowlun.com

<div>
 Nowlun, the first digital freight forwarder in the MENA region, is redefining logistics by providing instant, transparent, and competitive ocean freight rates via integrated solutions with all major shipping lines. Our mission is to become the top logistics platform for the entire supply chain ecosystem, supporting businesses in Egypt, Saudi Arabia, and beyond with real-time pricing that unlocks significant cost-savings opportunities.
 
 
 As we continue to grow, we are seeking an
 
 Customer Success Executive
 
 who will play a crucial role in strengthening client relationships and driving new business opportunities. If you are passionate about leveraging technology to simplify shipping complexities and provide clients with real-time data, we invite you to join our innovative team at Nowlun and contribute to the future of logistics.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Identify and pursue new business opportunities within existing client accounts to drive revenue growth
 </li>
 <li>
 Determine the monthly business volume for each client
 </li>
 <li>
 Identify the types of services required by each client
 </li>
 <li>
 Identify the sources from which the client imports and exports
 </li>
 <li>
 Clearly communicate the services and benefits offered by the company, whether they are service-oriented or accounting-related
 </li>
 <li>
 Seek new clients for the company while maintaining a strong follow-up with current clients
 </li>
 <li>
 Ensure new businesses from one customers are landed smoothly within Nowlun's operation team
 </li>
 <li>
 Manage and nurture relationships with accounts to ensure high levels of client satisfaction and retention
 </li>
 <li>
 Collaborate with cross-functional teams to ensure seamless service delivery and address client needs effectively
 </li>
 <li>
 Conduct regular account reviews to assess performance, identify areas for improvement, and discuss future goals with clients
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 2+ years of experience in account engagement or operation within logistics (preferably in freight forwarding or a relevant field).
 </li>
 <li>
 Good understanding of ocean freight processes and pricing structures
 </li>
 <li>
 Excellent communication and interpersonal skills with the ability to build rapport with clients
 </li>
 <li>
 Goal-oriented mindset with a track record of meeting or exceeding sales targets
 </li>
 <li>
 Proficient in using computers and familiar with Office programs and email
 </li>
 <li>
 Familiar with CRM software is a plus
 </li>
 <li>
 Must be open to traveling outside your city for customers meetings
 </li>
 <li>
 Ability to work under pressure and challenging goals
 </li>
 <li>
 Bachelor's degree in Business, Logistics, or a related field is preferred
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Join a team of exceptional talents and collaborate with inspiring colleagues who challenge and motivate you to excel
 </li>
 <li>
 Quarterly Bonus
 </li>
 <li>
 Company Stock Options (we hire partners)
 </li>
 <li>
 Private Health Insurance
 </li>
 <li>
 Channel your passion into meaningful work at an organization committed to driving impact and unlocking the potential of an underexplored region
 </li>
 <li>
 Embrace opportunities to learn, grow, and expand your skills every single day
 </li>
 </ul>
</div>

Customer Success Logistics Executive

AESG

<div>
 AESG is an international specialist consultancy, engineering, and advisory firm, with offices across the UK, UAE, Saudi Arabia, South Africa, Australia, Egypt and Singapore dedicated to help solve our clients greatest challenges, through collaboration, innovation, and advanced technical solutions. With unparalleled experience, gained from working on hundreds of projects, our multi-disciplinary team of Architects, Planners, Engineers, Scientists, Modelers and Project Managers work alongside our clients to deliver effective solutions that stand the test of time.
 
 
 
 Job Description
 
 
 
 Due to the continuing success and growth of our team, this fantastic opportunity has opened up at our award-winning specialist consultancy, engineering and advisory firm.
 
 
 At AESG we are looking for an Associate Consultant - Sustainability to be based in Cairo and work alongside our other specialist disciplines. This role offers an excellent opportunity for an experienced and motivated sustainability specialist seeking professional development within a growing and ambitious company with a unique service offering.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Contribute to the overall direction, strategy and success of AESG as part of the company leadership team
 </li>
 <li>
 Independently manage complex projects and resolve complex project issues
 </li>
 <li>
 Assist and supervise Senior Consultants / Consultants
 </li>
 <li>
 Mentorship and line management
 </li>
 <li>
 Support the commercial success and stability of the division
 </li>
 <li>
 Ensure the successful delivery of projects to exemplary levels of quality
 </li>
 <li>
 Lead and implement AESG business development within the sector of expertise
 </li>
 <li>
 Provide thought leadership in the division and industry as a whole
 </li>
 <li>
 Support the development of procedures to improve division function and efficiency
 </li>
 <li>
 Support divisional financial management, contracts management, business development and marketing
 
 
 
 </li>
 </ul>
 
 The ideal candidate fits the below profile:
 
 
 
 <ul>
 <li>
 Motivated and Self-driven (Entrepreneurial Outlook)
 </li>
 <li>
 Committed to Technical Excellence
 </li>
 <li>
 Good relationship builders (internal and external)
 
 
 
 </li>
 </ul>
 
 Must have/be:
 
 
 
 <ul>
 <li>
 Ideally qualified to MSc degree level with relevant academic or with post academic professional qualifications to carry out the role.
 </li>
 <li>
 Generally, a minimum of 8-12 years of professional experience.
 </li>
 <li>
 At least 5 years in a supervisory / leadership role.
 
 
 
 </li>
 </ul>
 
 Why join AESG?
 
 
 
 AESG is a multidisciplinary specialist consultancy, offering a consultancy service and work environment like no other.
 
 
 Through our world-class reputation for innovative thinking, pushing projects to outperform expectations through smart application of planning, engineering and architectural solutions, our project portfolio includes some of the worlds most forward-thinking and exciting new developments.
 
 
 The success of our company is built on the success of individuals. Our ability to achieve what we have is because our staff are driven, passionate and love what they do.
 
 
 
 As an employee of AESG you can expect:
 
 
 
 <ul>
 <li>
 A huge amount of freedom for our high-performing employees
 </li>
 <li>
 Great career opportunities as the company continues to grow, with access to huge variety of projects and incredible clients
 </li>
 <li>
 Working on some of the worlds leading developments and tackling our clients greatest challenges
 </li>
 <li>
 Commitment in building on your areas of specialism and focal interest points, supporting your professional development through a structured training and mentorship program
 </li>
 <li>
 Highly collaborative approach across the different technical service offerings
 </li>
 <li>
 Promotion of the importance of health and well-being of the team, including team building fitness activities, social events and the provision of a healthy work environment
 </li>
 <li>
 To be part of a dynamic and motivated team with an amazing team culture
 
 </li>
 </ul>
</div>

Associate Consultant - Sustainability

<div>
 
 
 About the job Talent Acquisition Consultant
 
 
 
 Due to the continued success and growth of our AESG team, a fantastic opportunity has opened up at our award-winning Specialist Consultancy, Engineering, and Advisory Firm. We are headquartered in London, Riyadh, Singapore, South Africa, Australia, Egypt and Dubai, working throughout the Middle East, Europe, and Asia. Our areas of expertise are represented in four core verticals: Building Engineering, Planning and Infrastructure, Strategy and Advisory, and Commissioning, Handover, and Asset Management. We pride ourselves on being leaders in the industry in each of the services that we offer. We have one of the largest dedicated teams with decades of cumulative experience in sustainable design, fire and life safety, cost management, fa&ccedil;ade engineering, commissioning, building performance, waste management, environmental consultancy, carbon management, and acoustics.
 
 
 
 
 
 
 Job Description
 
 
 
 We are looking for a Talent Acquisition Consultant to join our team in Cairo, with experience in managing the recruitment lifecycle, preferably in the construction, engineering consultancy or design sector. This role offers an excellent opportunity for a motivated professional seeking a dynamic role within a growing and ambitious company with a unique service offering
 
 
 .This fast-paced role offers an excellent opportunity to work on global candidate sourcing efforts for high profile multidisciplinary projects in the Middle East &amp; Asia whilst ensuring an exemplary level of quality, organisation, coordination, and communication skills are maintained throughout
 
 
 .If you are passionate, committed to excellence, self-driven and great with time and task management skills, you could be a part of our team
 
 
 
 
 
 
 The ideal candidate fits the below profile
 
 
 <ul>
 <li>
 Minimum of 5 years' experience working in an internal talent acquisition team
 </li>
 <li>
 Experience recruiting engineering professionals in the Middle East
 </li>
 <li>
 Experience in direct sourcing using LinkedIn and other mediums
 </li>
 <li>
 Strong communication skills
 </li>
 <li>
 Motivated and self-driven
 </li>
 <li>
 Committed to technical excellence
 </li>
 <li>
 Excellent stakeholder management (internal and external)
 </li>
 <li>
 Collaborative personality
 </li>
 <li>
 Problem-solving aptitude
 </li>
 <li>
 Critical-thinking skills
 </li>
 </ul>
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Global sourcing of talent specific to sustainability, environment and other specialist engineering areas
 </li>
 <li>
 Developing solid relationships with internal management to provide a high level of customer service, ensuring current and future talent acquisition requirements are met
 </li>
 <li>
 Ensures effective use of our applicant tracking system
 </li>
 <li>
 Manage end to end recruitment life cycle, from initial advertisement to handover to onboarding
 </li>
 <li>
 Leverages technology to support recruitment and staffing initiatives
 </li>
 <li>
 Knowledge of GCC employment law and legislative requirements
 </li>
 <li>
 Promote positive candidate experience throughout the hiring proc
 
 ess
 
 </li>
 </ul>
 
 
 
 
 
 Why join AESG?
 
 
 
 AESG is a multidisciplinary specialist consultancy, offering a consultancy service and work environment like no other.Through our world-class reputation for innovative thinking, pushing projects to outperform expectations through smart application of planning, engineering and architectural solutions, our project portfolio includes some of the worlds most forward-thinking and exciting new developme
 
 
 nts.The success of our company is built on the success of individuals. Our ability to achieve what we have is because our staff are driven, passionate and love what they
 
 
 do. Through our progressive, lively and collaborative environment, we identify, foster and nurture the greatest strengths of our staff, and allow them the opportunity to flourish by offering positions of responsibility at an early stage, and providing clear career progression pathways for all.
 
 
 
 
 
 
 As an employee of AESG you can ex
 
 pect:
 
 <ul>
 <li>
 Great career opportunities with access to huge variety of projects and incredible clients make your mark in a growing company and accelerate your career.
 </li>
 <li>
 Working on some of the world's leading developments and tackling our clients' greatest challenges
 </li>
 <li>
 Commitment in building on your areas of specialism and focal interest points, supporting your professional development through a structured training and mentorship program.
 </li>
 <li>
 Highly collaborative approach across the different technical service offerings
 </li>
 <li>
 Internal and external training opportunities where do you want to take your career? Well help you get there!
 </li>
 <li>
 Promotion of the importance of health and well-being of the team, including team-building fitness activities, social events and the provision of a healthy work environment
 </li>
 <li>
 To be part of a dynamic and motivated team with an amazing team culture
 </li>
 </ul>
</div>

Talent Acquisition Consultant

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