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civil acceptance tech sr. specialist

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customer service agent calls & chats Jobs in Giza

customer service agent calls & chats

customer service representative Jobs in Giza

customer service representative

customer success specialist

Intelcia

Job Opportunity: Customer Service Specialist (Portuguese Speakers).We are currently recruiting fluent Portuguese speakers to join our international team.We have recently updated our compensation package to attract top talent. Compensation Package:Base Salary: 25,000 EGP Net per month.Performance Bonus: Up to 160 EUR monthly based on KPIs.Key Responsibilities:Provide high-quality customer support via chat.Handle inquiries efficiently while maintaining professional service standards.Requirements:Native or advanced fluency in Portuguese (B2/C1).Strong communication, problem-solving, and time-management skills.Ability to work effectively under pressure and meet team targets.How to Apply: Please send your updated CV to +201505361197 with the subject line &quot;Portuguese Application&quot; or reach out directly via private message.Job Type: Full-timePay: Up to E&pound;35,000.00 per monthWork Location: In person

Portuguese Customer service representative

Envision Employment Solutions

<div>Envision Employment Solutions is currently looking for a QC Operator for one of our partners, a global leader in Information Technology Services &amp; Consulting!
Job Summary:
The QC Operator is responsible for ensuring the quality of the content digitized to prevent player or operator issues. They work closely with the QA specialist and the production manager to ensure that quality standards are met, and deliverables meet the clients' requirements.
Responsibilities:<ul><li>
Based on statistic groups, verify audio/video content to identify any defects or anomalies, including audio and video quality issues due to our setup (players/converters/encoders) or by our operators (truncated content, wrong digitization comments, misuse of the tools, etc.) and communicate with the QA Specialist to take the actions needed to stop the issues.</li><li>
Regularly make comparisons with original content (carriers) to exclude any problems generated by our operational setups or via operators.</li><li>
Use Customer&rsquo;s QC Tool and any Assisted QC software used by customer to identify and correct migration errors, as needed.</li><li>
Identify the timings and frequency of problems to ensure quality deliverables.</li><li>
Escalate issues to the Supervisor.</li><li>
Follow company procedures and use the QC forms to give conclusions of the problems detected by client.</li><li>
Always follow Customer's ISMS Information Security Management Systems.</li></ul> 

Requirements 
<ul><li>
1 year experience working with audiovisual format and tools related to those formats</li><li>
Deep understanding of audiovisual formats, codecs, and signal integrity.</li><li>
Proficiency in media editing and QC tools.</li><li>
Basic knowledge of metadata handling and preservation formats.</li><li>
Adherence to quality control protocols and checklists.</li></ul>
Behavioral &amp; Social:<ul><li>
Effective Communication: Clear reporting of issues; communicates constructively with colleagues and supervisors</li><li>
Team Collaboration: Works harmoniously in a cross-functional and international team</li><li>
Service Mindset: Understands internal client needs and ensures delivery standards are met</li><li>
Engagement &amp; Responsibility: Demonstrates ownership of tasks and proactive follow-up</li><li>
Stress Resilience: Maintains performance quality under pressure or repetitive tasks.</li><li>
Initiative: Proposes improvements to tools, processes, and quality benchmarks.</li></ul></div>

QC Operator

dsquares

<div>A New Chapter: Dsquares X Prepit 
 
We&rsquo;re excited to share that Prepit has officially joined the Dsquares family! This acquisition marks a new chapter where we combine Prepit&rsquo;s innovation and agility with Dsquares&rsquo; expertise and scale to build even stronger, more impactful loyalty and engagement solutions. 
 
About Prepit:
 
 
Prepit aims to bridge the gap between restaurants &amp; their diners, building lasting relationships using technology enabled solutions. Through a loyalty engine and a gamified online ordering experience, Prepit enables restaurants to collect critical diner data, identify trends in customer behavior, and directly communicate with diners to generate recurring business. 
 
Our People is our Brand 
Developing seamless loyalty solutions is only possible with a great team. Our culture is open, collaborative, and empowering. If you're passionate, driven, and eager to make an impact&mdash;you'll fit right in. 
 
About The Role: 
We&rsquo;re looking for a strategic and results-driven Category Manager to own and drive growth for our F&amp;B category. You will be responsible for managing category performance, leading client strategy, rolling out new products and features, and collaborating cross-functionally to maximize client growth and retention. This role requires strong analytical skills, commercial acumen, and the ability to translate data into actionable growth strategies. 
Duties &amp; Responsibilities:<ul><li>
Own and drive growth for the assigned F&amp;B category.
</li><li>Track, analyze, and report category-level KPIs to ensure performance targets are achieved.
</li><li>Develop and share structured monthly plans for assigned clients aligned with their business objectives.
</li><li>Monitor category and client performance and recommend optimization actions.
</li><li>Lead new product and feature rollouts within the category, including:
</li><li><ul><li>GTM planning
</li><li>Adoption tracking
</li><li>Defining success metrics
</li><li>Performance monitoring
</li></ul></li><li>Consult clients on loyalty, retention, and growth strategies based on data insights and category benchmarks.
</li><li>Conduct monthly business reviews with assigned clients.
</li><li>Act as the main point of contact between clients and internal teams.
</li><li>Collaborate with Growth, Product, Operations, Tech, and Marketing teams to:
</li><li><ul><li>Drive client growth
</li><li>Improve product experience
</li><li>Resolve operational blockers
</li></ul></li><li>Align internal stakeholders on brand objectives, requirements, and communication direction.
</li><li>Share product requirements and client feedback with the Product team and contribute to roadmap prioritization.
</li><li>Work closely with the Growth team on brand strategy, campaign direction, and category-based insights.
</li><li>Ensure all customer communications and campaigns align with the brand&rsquo;s tone of voice and identity.</li></ul> 

Requirements 
<ul><li><ul><li>
Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field.
</li><li>3&ndash;5 years of experience in category management, account management, business development, or a related commercial role.
</li><li>Strong commercial mindset with proven experience driving growth and managing performance.
</li><li>Ability to analyze KPIs and translate insights into actionable growth strategies.
</li><li>Experience in client management and conducting performance reviews.
</li><li>Strong understanding of loyalty, retention, and customer growth strategies.
</li><li>Excellent communication, negotiation, and presentation skills.
</li><li>Strong time management skills and ability to manage multiple priorities.
</li><li>Ability to work under pressure and meet performance targets.
</li>Strategic thinker with a results-driven and data-oriented mindset. 
<li>
</li></ul></li></ul> 
 
Benefits 
<ul><li>
Comprehensive Wellbeing: Enjoy peace of mind with our private medical insurance and life cover.
</li><li>Work-Life Balance: Achieve optimal well-being with our hybrid work environment, generous maternity and paternity benefits, and regular team-building events.</li><li>
Continuous Development: Expand your horizons through our commitment to learning and development opportunities.</li></ul></div>

Category Manager - Prepit

Savills Middle East

<div>
 
 The Role
 
 
 
 We are seeking a full time Property Manager focusing on the management of the property&rsquo;s operational and management aspects within the Property and Facilities Management department. The ideal candidate with be a conscientious and driven Property Manager to join our thriving Property Management Department in Savills Egypt.
 
 
 Savills is a globally recognised real estate brand and offers the opportunity for growth and development. We are looking for a motivated and professional individual with an interest in benefiting from the support and experience the brand can offer.
 
 
 
 
 Key Responsibilities
 
 
 
 
 Plan, develop and implement policies related to the property&rsquo;s management
 
 
 Coordinate activities of the team to enhance operational effectiveness
 
 
 Supervise the budgeting and accounting process.
 
 
 Follow and also ensure Finance team in compliance with the debt collections, management of securities.
 
 
 Analyze budgets to identify areas in which financial improvements can be made.
 
 
 Establish and maintain relationship with tenants and the client and/or partners
 
 
 Manage of collection of information from tenants (notices, addresses, turnover rents, sales)
 
 
 Liaison with tenants, to manage their ongoing operational requests
 
 
 Deal with tenants as one of the main points of contact and administer the contracts
 
 
 Coordinate and manage all activities of the subcontractors (security, cleaning, fire, pest control, landscaping and others)
 
 
 Administrate &amp; execute controlling and reporting systems on all systems and services of the property
 
 
 Manage proper handovers of the building and all its systems from landlord, his representatives or subcontractors
 
 
 Initiate, coordinate &amp; manage PPM (Plans of Preventive Maintenance) for the property alongside with the Technical Manager
 
 
 Manage all ongoing operational issues to ensure smooth and continuous operations of the property
 
 
 
 Skills, Knowledge And Experience
 
 
 
 Experience: at least 5 years in FM or Operational management.
 
 
 Over 42,000 people work for us in more than 700 offices all over the world. This breadth of global coverage, combined with specialist services and market insight, means we'll always have an expert who is local to you.
</div>

Property Manager

<div>
 
 The Role
 
 
 
 We are seeking a creative and detail-oriented Junior Graphic Designer to join our marketing team. The ideal candidate will support the development of visually compelling materials across digital and print platforms, ensuring brand consistency and high-quality design execution. This is an excellent opportunity for a motivated designer to grow in a fast-paced, professional environment.
 
 
 Savills is a globally recognised real estate brand and offers the opportunity for growth and development. We are looking for a motivated and professional individual with an interest in benefiting from the support and experience the brand can offer.
 
 
 
 
 Key Responsibilities
 
 
 
 
 <ul>
 <li>
 Assist in creating visual content for social media, websites, presentations, advertisements, brochures, and event materials.
 </li>
 <li>
 Support the execution of brand campaigns and ensure consistency across all visuals.
 </li>
 <li>
 Adapt master creative concepts into various formats and sizes.
 </li>
 <li>
 Edit and retouch images, source stock photos, and prepare final artwork for production.
 </li>
 <li>
 Collaborate with the marketing team, copywriters, and external agencies when needed.
 </li>
 <li>
 Keep up to date with design trends, tools, and best practices.
 </li>
 <li>
 Organize and manage creative assets and design files.
 
 
 </li>
 </ul>
 
 Skills, Knowledge And Experience
 
 
 
 <ul>
 <li>
 Bachelor's degree in Graphic Design, Visual Communication, or a related field.
 </li>
 <li>
 0&ndash;2 years of professional experience in graphic design.
 </li>
 <li>
 Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign; After Effects is a plus).
 </li>
 <li>
 Strong sense of layout, typography, color, and attention to detail.
 </li>
 <li>
 Portfolio demonstrating creativity and technical skill.
 </li>
 <li>
 Ability to work under pressure and meet tight deadlines.
 </li>
 <li>
 Basic understanding of printing processes and digital formats.
 </li>
 <li>
 Familiarity with motion graphics or simple animation is a plus.
 </li>
 <li>
 Knowledge of Canva, Figma, or other collaborative design tools.
 </li>
 <li>
 Interest in real estate, architecture, or corporate branding is a bonus.
 
 
 </li>
 </ul>
 Over 42,000 people work for us in more than 700 offices all over the world. This breadth of global coverage, combined with specialist services and market insight, means we'll always have an expert who is local to you.
</div>

Junior Graphic Designer

2P Perfect Presentation

<div>
 
 
 Job Purpose:
 
 
 
 To manage and support the enterprise infrastructure including storage systems, backup operations, Windows servers, Active Directory, and virtualization platforms, ensuring optimal performance, security, and business continuity.
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Manage
 
 Virtualization Platforms
 
 (such as VMware, VxRail, or Nutanix), including Manage, configure, and monitor
 
 Storage Environments
 
 (SAN, NAS, Object Storage).
 </li>
 <li>
 Implement and maintain
 
 Backup and Replication Policies
 
 to ensure data protection and disaster recovery readiness (Networker and Avamar)
 </li>
 <li>
 Administer and maintain
 
 Active Directory
 
 services including domain controllers, DNS, GPOs, and user management.
 </li>
 <li>
 Deploy, configure, and maintain
 
 Windows Server environments
 
 .
 </li>
 <li>
 provisioning, clustering, and performance optimization.
 </li>
 <li>
 Execute and maintain Backup Operations and verify backup success across systems.
 </li>
 <li>
 Conduct regular health checks and proactive monitoring of infrastructure components.
 </li>
 <li>
 Participate in troubleshooting and resolving system outages and performance issues.
 </li>
 <li>
 Maintain accurate infrastructure documentation and operational procedures.
 </li>
 </ul>
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field.
 </li>
 <li>
 5+ years of experience in infrastructure management.
 </li>
 <li>
 Strong knowledge of Windows Server, Active Directory, VMware or equivalent.
 </li>
 <li>
 Hands-on experience with SAN/NAS storage systems and enterprise backup solutions.
 </li>
 <li>
 Good understanding of disaster recovery and business continuity planning
 </li>
 </ul>
 
 
</div>

Infrastructure System Engineer

Agoda

<div>
 
 About Agoda
 
 
 
 At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
 
 
 Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
 
 
 No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you&rsquo;re ready to begin your best journey and help build travel for the world, join us.
 
 
 We are looking for a hands on Senior Security Engineer to secure our cloud and platform environments. This role works closely with engineering teams and focuses on building, reviewing, and operating security controls using Infrastructure as Code, Kubernetes, and custom security services written in Go and TypeScript.
 
 
 
 Key Responsibilities:
 
 
 
 Secure Cloud Deployment:
 
 
 <ul>
 <li>
 Design, implement, and manage secure cloud deployments across AWS and GCP environments using Terraform.
 </li>
 <li>
 Kubernetes &amp; GitOps Security: Deploy and manage both internal and third‑party security products within the Kubernetes ecosystem.
 </li>
 <li>
 Work with GitOps workflows using tools like Argo CD and Flux, and Helm charts.
 </li>
 <li>
 Security Automation &amp; Tooling: Design and build security tooling and services using Go and TypeScript.
 </li>
 <li>
 Misconfiguration Management: Proactively identify, analyze, and remediate cloud misconfigurations.
 </li>
 <li>
 Cloud Architecture Guidance: Provide guidance to Engineering teams on secure architecture.
 </li>
 <li>
 Threat Detection &amp; Response: Build and optimize cloud-native detection rules and alerting pipelines to monitor for suspicious activities within the cloud and container workloads.
 
 
 </li>
 </ul>
 
 Required Skills &amp; Experience:
 
 
 
 <ul>
 <li>
 8+ years of experience in security engineering, cloud security, or platform engineering roles.
 </li>
 <li>
 Hands-on experience securing production workloads in AWS and GCP.
 </li>
 <li>
 Strong experience designing and securing Infrastructure as Code using Terraform.
 </li>
 <li>
 Deep understanding of Kubernetes security, including troubleshooting Helm deployments and GitOps-based workflows.
 </li>
 <li>
 Strong programming skills in Go and TypeScript, with Python used for automation where appropriate.
 </li>
 <li>
 Experience embedding security controls into CI/CD pipelines.
 </li>
 <li>
 Certifications (Required) Certified Kubernetes Administrator (CKA) Certified Kubernetes Security Specialist (CKS) Certifications (Preferred) AWS Certified Security
 </li>
 <li>
 Specialty Google Professional Cloud Security Engineer HashiCorp Certified: Terraform Associate
 </li>
 <li>
 Nice-to-Have Experience with Policy-as-Code frameworks such as Open Policy Agent (OPA).
 </li>
 <li>
 Experience securing service mesh environments (Istio). Background in software engineering or platform engineering before moving into security.
 
 
 </li>
 </ul>
 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #venice #florence #naples #turin #palermo #bologna #tokyo #osaka #kualalumpur #malta #amsterdam #oslo #manila #warsaw #krakow #doha #alrayyan #riyadh #jeddah #mecca #medina #singapore #seoul #barcelona #madrid #stockholm #zurich #taipei #tainan #taichung #kaohsiung #bangkok #Phuket #istanbul #london #manchester #edinburgh #hcmc #hanoi #lodz #wroclaw #poznan #katowice #rio #salvador #newdelhi #bangalore #bandung #yokohama #nagoya #okinawa #fukuoka #jerusalem #IT #4
 
 
 Please review our Hiring Process Guidelines before your interview &mdash; click here to learn how interviewing at Agoda works.
 
 
 
 Discover More About Working At Agoda
 
 
 
 <ul>
 <li>
 Agoda Careers https://careersatagoda.com
 </li>
 <li>
 Facebook https://www.facebook.com/agodacareers/
 </li>
 <li>
 LinkedIn https://www.linkedin.com/company/agoda
 </li>
 <li>
 YouTube https://www.youtube.com/agodalife
 
 
 </li>
 </ul>
 
 Equal Opportunity Employer
 
 
 
 At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person&rsquo;s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
 
 
 We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
 
 
 
 Disclaimer
 
 
 
 We do not accept any terms or conditions, nor do we recognize any agency&rsquo;s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
 
 
</div>

Security Engineer (Bangkok Based, Relocation Support)

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