admin assistant

customer service representative Jobs in Lahore

customer service representative

customer support representative Jobs in Lahore

customer support representative

customer sales representative Jobs in Lahore

customer sales representative

customer service representative (csr) Jobs in Lahore

customer service representative (csr)

customer support assistant

Excellence Delivered

Read the JD carefully (Its not Digital Marketing role)We are looking for a reliable and detail-oriented Chat Support Assistant / TEXT Marketing Coordinator to support the execution of digital outreach campaigns and lead engagement initiatives. The ideal candidate will be responsible for managing outgoing communications, responding to inbound messages, organizing lead information, and ensuring campaign processes run smoothly.Job Details:<ul><li>Office Timing: 6 PM to 3 AM (Pakistan Time)</li><li>Starting Salary: 50,000/- PKR</li></ul>After 3 months Probation: 70,000/- PKR <ul><li>Job Type: Full Time (On-Site)</li></ul>Responsibilities:<ul><li>Assist in execution of marketing campaigns including Text Marketing, SMM and other out bound marketing campaigns.</li><li>Respond all the incoming leads from Text Marketing</li><li>Conduct data analysis to track campaign performance, identify trends, and make data-driven recommendations for improvement.</li><li>Manage and maintain marketing databases, ensuring accuracy and completeness of customer information.</li><li>Coordinate with internal teams to gather and analyze data, and provide insights to inform marketing strategies and decision-making.</li><li>Stay updated on industry trends, best practices, and emerging technologies in digital marketing and data analysis.</li><li>Motivated to work on same task for long periods.</li></ul>Requirements:<ul><li>Excellent written communication and interpersonal skills</li><li>Strong attention to detail and ability to follow structured workflows</li><li>Comfortable with digital tools, spreadsheets, and CRM basics</li><li>Experience required is 0 to 6 months</li><li>Fresh graduates are encouraged to apply</li></ul>Perks:<ul><li>Complimentary evening meal</li><li>Monthly performance bonus</li></ul>Note:<ul><li>An on-site test will be conducted to assess English communication skills.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthApplication Question(s):<ul><li>Would you be comfortable working onsite at Johar Town during the night shift (6 PM &ndash; 3 AM)?</li><li>Can you join immediately? </li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Work Location: In person

Chat Support Assistant

YAP Pakistan

Customer Support AssociateLocation: Johar Town, Lahore Job Type: Full-time Shift: Rotational (Morning, Evening, Night)Job SummaryYAP Pakistan is seeking a proactive and customer-focused Customer Support Associate to join our dynamic team. The ideal candidate will possess excellent communication skills, strong proficiency in Microsoft Word and Excel, and the flexibility to work in rotational shifts. This role is pivotal in ensuring customer satisfaction and maintaining YAP&rsquo;s reputation for excellence in service.Key Responsibilities<ul><li>Respond promptly and professionally to customer inquiries via phone, email, and chat</li><li>Resolve customer issues efficiently while maintaining a high level of empathy and accuracy</li><li>Document customer interactions and feedback using MS Word and Excel</li><li>Collaborate with internal teams to escalate and resolve complex issues</li><li>Maintain up-to-date knowledge of YAP&rsquo;s products, services, and policies</li><li>Meet performance targets including response time, resolution rate, and customer satisfaction scores</li><li>Work in rotational shifts to ensure 24/7 support coverage</li></ul>Requirements<ul><li>0-6 months experience in Customer Support- Fresh Graduates are encouraged to apply</li><li>Bachelor&rsquo;s degree or equivalent qualification</li><li>Excellent verbal and written communication skills in English and Urdu</li><li>Proficiency in Microsoft Word and Excel for documentation and reporting</li><li>Ability to multitask and work under pressure</li><li>Strong problem-solving skills and attention to detail</li><li>Willingness to work in rotational shifts, including weekends and holidays</li></ul>Preferred Skills<ul><li>Prior experience in customer support or call center environment</li><li>Familiarity with CRM systems and ticketing tools</li><li>Positive attitude and a passion for helping others</li></ul>How to ApplyInterested candidates can send their updated CV to career@yappakistan.com with the subject line: Customer Support Associate &ndash; YAP PakistanJob Type: Full-timePay: From Rs50,000.00 per monthApplication Question(s):<ul><li>Are you comfortable working in Shifts?</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Customer Support Associate

Nessovo solutions

Job Position: Customer Support Executive We are growing taxi service provider catering to UK clients, ensuring reliable and seamless travel experiences. To strengthen our customer experience, we are hiring energetic Customer Support Executives who can effectively communicate with both customers and drivers, handle queries, resolve issues, and ensure smooth operations.Key Responsibilities<ul><li>We are looking for confident and customer-focused professionals to join our UK campaign team. The selected candidates will be responsible for interacting with customers who contact us regarding vehicle rental or vehicle purchase inquiries. The role requires strong communication, persuasion, and client-handling skills to provide excellent customer experience and convert inquiries into successful bookings or sales.</li></ul>Key Responsibilities<ul><li>Handle inbound calls from UK-based customers regarding vehicle rental and purchase inquiries.</li><li>Understand customer requirements and recommend suitable vehicle options.</li><li>Professionally explain rental plans, pricing, terms, and purchase details.</li><li>Build rapport with customers and maintain a high level of customer satisfaction.</li><li>Apply effective sales and negotiation techniques to convert leads into confirmed bookings or sales.</li><li>Maintain accurate records of customer interactions in CRM or internal systems.</li><li>Follow up with potential customers to close pending inquiries.</li><li>Coordinate with internal departments for booking confirmations and documentation.</li><li>Ensure compliance with company policies and UK customer service standards.</li></ul>Required Skills &amp; Qualifications<ul><li>Excellent verbal and written English communication skills (mandatory).</li><li>Strong convincing, negotiation, and interpersonal skills.</li><li>Ability to interact confidently with UK clients.</li><li>Customer handling and problem-solving abilities.</li><li>Basic computer proficiency and command over Microsoft Office.</li><li>Experience using CRM or call management systems is preferred.</li><li>Ability to work in a fast-paced customer service or sales environment.</li></ul>Preferred Experience<ul><li>Prior experience in call center, customer service, vehicle rental, automotive sales, or UK campaign will be an advantage.</li><li>Experience in inbound sales or client dealing roles preferred.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree (preferred, but not mandatory if candidate has strong communication skills).</li><li>Excellent English communication skills (both spoken and written).</li><li>Strong negotiation and convincing power.</li><li>Prior experience in customer support, call center, or client services (preferred).</li><li>Ability to multitask, work under pressure, and resolve conflicts effectively.</li><li>Willingness to work in shifts (as per UK time zones).</li><li>Proficiency in MS Office and basic computer operations.</li></ul>Key Skills:<ul><li>Excellent verbal and written English.</li><li>Negotiation &amp; Persuasion skills.</li><li>Problem-solving &amp; Conflict resolution.</li><li>Active listening and empathy.</li><li>Time management &amp; Multitasking.</li></ul>What We Offer:<ul><li>Competitive basic salary.</li><li>Attractive performance-based incentives/commissions.</li><li>Friendly and collaborative work environment.</li><li>Training and development opportunities.</li><li>Growth within the company.</li></ul>Job Type: Full-timePay: Rs89,000.00 - Rs90,000.00 per monthWork Location: In person

Customer Support Executive

Savvy Ecom

About the RoleSavvy Ecom Solutions is currently seeking a reliable, organized, and detail-oriented team member to join us in-person and handle returns, refunds, courier claims, and customer communication for our Amazon UK and Temu online stores.This role is ideal for someone who understands marketplace operations, enjoys solving problems, and takes pride in ensuring smooth, accurate workflows and happy customers.Key Responsibilities<ul><li>Process and track all refunds, returns, and replacements on Amazon and Temu.</li><li>Manage and submit Evri courier claims for lost or damaged parcels, ensuring proper follow-up.</li><li>Communicate with customers via email and platform messages, resolving issues promptly and professionally.</li><li>Maintain accurate records and logs of refunds, claims, and parcel issues.</li><li>Prepare weekly summary reports on refunds and claims for management.</li><li>Collaborate with the e-commerce team to improve efficiency and maintain service quality.</li><li>Support additional admin or operations tasks related to marketplace management as needed.</li></ul>Requirements<ul><li>Minimum 6 months&rsquo; experience managing or supporting Amazon Private Label (PL) operations.</li><li>Strong knowledge of Amazon Seller Central and/or Temu Seller Portal.</li><li>Familiar with Evri claim procedures (or willing to learn quickly).</li><li>Proficient in Microsoft Excel &ndash; comfortable creating reports, tracking data, and organizing information.</li><li>Excellent English communication skills &ndash; both written and verbal.</li><li>Strong attention to detail, organisation, and problem-solving skills.</li><li>Must be able to work in-person during standard business hours with our team.</li></ul>Nice to Have<ul><li>Experience in e-commerce customer service, logistics, or claims management.</li><li>Understanding of UK consumer return/refund regulations.</li><li>A proactive approach to work, with a focus on accuracy and accountability.</li></ul>Hours &amp; Pay<ul><li>Full-time, in-person position.</li><li>Monday&ndash;Friday, standard business hours.</li><li>Competitive salary based on experience.</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs50,000.00 per monthWork Location: In person

Amazon Returns, Refunds & Claims Assistant

KB FACILITIES MANAGEMENT

ADMIN ASSISTANT MAINTINANCE (Females Only)JOB DESCRIPTION:Description:Only For Females:KBFM are looking to recruit an experienced Admin Assistant Maintenance to join our team located at the head office in DHA phase 1, Lahore.Job Summary We are seeking a highly organized and detail-oriented Administrative Assistant to support our team in a dynamic office environment. The ideal candidate will possess strong clerical skills and be proficient in various software applications, including Google Suite and QuickBooks. This role is essential in ensuring the smooth operation of our administrative functions, providing excellent phone etiquette, and maintaining accurate data entry.Key Duties:<ul><li>Answering incoming calls including dealing with customers regarding product, pricing and delivery lead-times</li><li>Providing written quotations by email</li><li>Processing online orders Raising order paperwork including invoices</li><li>Liaising with suppliers</li><li>Dealing with customer complaints.</li><li>Order checking</li><li>Client assistant</li><li>Customer relationship</li><li>Chasing invoices</li><li>Raising Purchase Orders</li><li>Booking Engineers to Jobs</li><li>General admin &amp; customer service duties</li></ul>Job Type: Full-timeMonday &ndash; Friday 09:00 &ndash; 18:00 (UK time), 14:00pm &ndash; 23:00pm (PK time)Salary: Rs 45000Work Location: In personJob Type: Full-timePay: Rs45,000.00 per monthApplication Question(s):<ul><li>Are you available to work right away?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Language:<ul><li>English fluently (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Willingness to travel:<ul><li>100% (Required)</li></ul>Work Location: In person

Admin Assistant Maintenance

Thinkwiser High Man Power International

Job Title: QSR Management Professionals (Restaurant General Manager &amp; Assistant Restaurant Manager) Location: Kingdom of Saudi Arabia (KSA)About the RoleWe are seeking experienced and motivated Quick Service Restaurant (QSR) professionals to join leading global brands in Saudi Arabia. We are hiring Restaurant General Managers (RGM) and Assistant Restaurant Managers (ARM) who are passionate about operational excellence, team leadership, and delivering exceptional customer experiences.Key RequirementsTo be considered for these positions, candidates must meet the following criteria:<ul><li>Minimum 2+ years of experience in a QSR management role</li><li>Strong understanding of P&amp;L (Profit &amp; Loss) and EBITDA management</li><li>Professional appearance &mdash; no visible tattoos</li><li>Able to work in a fast‑paced, multicultural environment</li></ul>Key Responsibilities<ul><li>Lead daily restaurant operations with consistency and quality</li><li>Manage teams to deliver high levels of customer service</li><li>Drive sales and optimize profitability</li><li>Ensure compliance with brand standards and operational processes</li><li>Maintain food safety, hygiene, and workplace safety standards</li></ul>Age &amp; Physical Criteria:<ul><li>Restaurant General Manager (RGM): up to 35 years</li><li>Assistant Restaurant Manager (ARM): up to 33 years</li><li>Minimum height: 5&rsquo;3&rdquo; (160 cm) or above</li><li>Weight: below 90 kg</li></ul>Compensation &amp; Benefits We offer a competitive package to support your success:<ul><li>Market Competitive Salary</li><li>Housing Allowance</li><li>Company Transportation</li><li>Duty Meals Provided</li><li>Free Return Air Ticket after completing contract (2 years)</li><li>42 days Paid leaves after completing contract (2 years)</li></ul>Job Type: Contract Contract length: 24 monthsApplication Question(s):<ul><li>Do you have QSR (Quick Service Restaurant) experience?</li><li>How many years of experience do you have as ARM or RGM?</li></ul>Work Location: In person

Restaurant General Manager & Assistant Restaurant Manager

Agay Barho!

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 Our client Falcon-i (Pvt.) Ltd. is looking for a Corporate Sales Assistant Manager in Islamabad, Karachi, Lahore.
 
 
 Falcon-i (Pvt.) Ltd. is seeking a motivated and detail-oriented Assistant Manager for Corporate Sales to support the growth and success of our corporate sales division. The ideal candidate will assist in developing and implementing effective sales strategies to achieve revenue targets, focusing on identifying and engaging new corporate clients. This role demands strong client relationship management and sales skills, including proficiency in negotiation, lead generation, and corporate account management. While this position does not involve managing a team, it plays a crucial role in collaborating with sales leadership and cross-functional teams to optimize sales efforts.
 
 
 In this role, the Assistant Manager will be responsible for preparing sales proposals and presentations, supporting deal negotiations, and maintaining ongoing communication with current clients to foster strong business relationships. Utilizing customer relationship management software, the candidate will ensure that client data and interactions are well documented and followed up promptly. This position requires a minimum of three years of relevant experience in sales or corporate account management, and the ability to work in a fast-paced environment with a proactive and goal-oriented approach.
 
 
 
 Responsibilities
 
 
 
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 Assist in creating and executing corporate sales strategies to meet and exceed revenue goals.
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 Conduct market research and utilize lead generation techniques such as cold calling and networking to identify potential corporate clients.
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 Prepare compelling and customized sales proposals, quotations, and presentations tailored to client needs.
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 Support the sales manager during client negotiations and help facilitate deal closures effectively.
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 Maintain consistent and professional communication with existing corporate clients to ensure satisfaction and repeat business.
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 Utilize customer relationship management software to track sales activities, client interactions, and progress on leads.
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 Collaborate with internal teams to deliver excellent service and align solutions with client expectations.
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 Monitor market trends and competitor activities to inform sales strategy adjustments.
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 Follow up on pending proposals and client requests to drive successful sales outcomes.
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 Report regularly on sales performance metrics and client engagement activities to sales leadership.
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Corporate Sales Assistant Manager - TJ / 1825806

Explore 1212+ Customer support assistant in Lahore this March. Find roles across top companies and apply now to boost your career.