customer sales representative Jobs in Lahore

customer sales representative

customer service representative Jobs in Lahore

customer service representative

sales coordinator

call center agent

customer service representative (csr) Jobs in Lahore

customer service representative (csr)

customer support assistant

IGarner System

Job Summary:The Customer Support Executive is responsible for providing exceptional service to customers by handling inquiries, resolving complaints, and ensuring customer satisfaction. This role requires excellent communication skills, patience, and problem-solving ability to deliver a positive customer experience.Key Responsibilities:<ul><li>Respond to customer queries via phone, email, chat, or in-person in a professional and timely manner.</li><li>Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution.</li><li>Maintain customer records by updating account information and service history.</li><li>Provide accurate information about products, services, policies, and procedures.</li><li>Escalate unresolved issues to the appropriate department or supervisor.</li><li>Track, manage, and resolve customer service tickets or cases.</li><li>Collect customer feedback and share insights with the management team for service improvement.</li><li>Support sales and operations teams by ensuring smooth customer interactions.</li><li>Meet performance targets such as response time, resolution time, and customer satisfaction scores.</li><li>Ensure compliance with company policies and service standards.</li></ul>Qualifications &amp; Skills:<ul><li>Bachelor&rsquo;s degree in Business Administration, Communication, or a related field (preferred).</li><li>Proven experience in a customer service or client-facing role (preferred but not mandatory for freshers).</li><li>Strong communication skills in English [and local language if applicable].</li><li>Proficiency in MS Office and customer service software (CRM tools like Zendesk, Freshdesk, HubSpot, etc.).</li><li>Ability to handle pressure and challenging situations calmly.</li><li>Excellent problem-solving and conflict-resolution skills.</li><li>Strong organizational and multitasking abilities.</li><li>Positive attitude, patience, and empathy.</li></ul>Key Competencies:<ul><li>Customer-oriented mindset</li><li>Professionalism and accountability</li><li>Team collaboration</li><li>Active listening and adaptability</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs75,000.00 per monthWork Location: In person

Customer Support Executive

Closet Stores Pvt. Ltd. (Rental Botique)

We are looking for Customer Support Executive to join our Boutique. Past experience in customer service is needed.Key Responsibilities:1)Answer customer queries and resolve issues through incoming phone calls.2)Engage with potential customers, answer their questions, and provide product information to drive sales and book orders.3)Maintain detailed records of customer interactions, inquiries, and resolutions for future reference.4)Stay updated on product features, specifications, and pricing to effectively assist customers.5)Handle customer inquiries promptly and efficiently, ensuring a high level of customer satisfaction.Salary Package: 30kDays &amp; Time: Monday to Saturday 12pm to 9pm.Qualifications:<ul><li>Minimum 1 year experience in Customer Services.</li><li>Must know about MS Office and Excel. Laptop handling.</li></ul>Job Type: Full-timePay: Rs25,000.00 - Rs30,000.00 per monthWork Location: In person

Unze Trading (Pvt). Ltd.

Job Title: Customer Support ExecutiveLocation: XX Block, DHA Phase 3, LahoreAbout Us: Unze Group is a leading retail and online sales company, committed to delivering an excellent customer experience through responsive and reliable support services.Role Overview: We are looking for a Customer Support Executive to manage inbound support through social media, calls, and CRM. The ideal candidate will ensure queries are addressed efficiently, orders are placed accurately, and customers are guided seamlessly through their journey with us. This is a flexible shift role, designed to support customer needs across different time slots.Key Responsibilities:<ul><li>Respond to customer queries received via social media with appropriate canned messages through CRM.</li><li>Handle inbound calls with professional greetings, resolve issues efficiently, and ensure positive customer experience.</li><li>Assist customers in placing orders who face difficulties navigating the website, converting inquiries into sales.</li><li>Conduct daily checks on the company website to ensure smooth functionality.</li><li>Monitor telephone line performance to ensure seamless communication without distortion.</li><li>Manage customer interactions within target handling time (AHT) of 90 seconds.</li><li>Use approved templates to respond to queries and guide customers accurately.</li><li>Forward support-related issues to the email support specialist regularly for resolution.</li></ul>Competencies &amp; Requirements:<ul><li>Positive and welcoming attitude with strong customer handling skills.</li><li>Excellent communication skills with product knowledge.</li><li>Familiarity with social media platforms and CRM tools.</li><li>Strong sense of accountability and ownership of tasks.</li><li>Qualification: BBA/MBA (Business Administration) or equivalent.</li><li>Experience: 1&ndash;2 years in customer service, preferably in retail or online sales.</li></ul>Employment Type: Full-time, Flexible Shift Travel Requirement: NoneHow to Apply: Interested candidates are encouraged to send their CVs to tooba@unze.co.uk with the subject line &ldquo;Customer Support Executive &ndash; DHA Phase 3&rdquo;.Job Type: Full-timePay: Rs25,000.00 - Rs28,000.00 per monthExperience:<ul><li>International Outbound Campaigns : 1 year (Required)</li></ul>Work Location: In person

Customer Support Executive- Pakistan

Texitech

<ul><li>Respond to customer inquiries via phone, email, or chat, providing accurate and timely information.</li><li>Resolve customer complaints or issues efficiently while maintaining a positive and professional attitude.</li><li>Document all customer interactions and escalate complex issues when necessary.</li><li>Stay updated on product knowledge to deliver effective support and guidance to customers.</li></ul>Qualification: B.A./B.COMExperience: 1 year of relevant experienceJob Type: Full-timeWork Location: In person

Customer Support Coordinator - Lahore

BIOSORIN (PRIVATE) LIMITED

<ul><li>Generate sales leads as per company-defined procedures.</li><li>Inform customer&rsquo;s regarding deals and promotions via electronic media.</li><li>Make price quotations, tender bids, offers, agreements, sales orders, and necessary documents.</li><li>Keep records of customer interactions, process customer accounts, and file documents.</li><li>Recommend potential products or services to management by collecting customer information and analyzing customer needs.</li><li>Prepare surveys to collect feedback from customers.</li><li>Salary will be depend on your experience .</li><li>Salary will also increase after probation period.</li></ul>Qualification Required: BS Degree in Molecular Biology/Biotechnology/Microbiology.Experience Required: Fresh GraduatesKey skills and Requirements:<ul><li>IT skills (Word, Excel, PowerPoint, Outlook, E-mail drafting etc.)</li><li>Track record of over-achieving quota</li><li>Strong phone contact handling skills and active listening</li><li>Customer orientation and ability to adapt/respond to different types of characters</li><li>Excellent communication and presentation skills</li><li>Ability to multi-task, prioritize and manage time effectively</li></ul>Job Types: Full-time, New-GradPay: From Rs30,000.00 per monthAbility to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Required)</li></ul>Work Location: In person

Customer Support Officer (Female- Biotechnologists/microbiologist)

Edward Milton & Co

Soft Steer is a fast growing and leading technology in the fitness and wellness industry.Our people are our greatest asset and, as an equal opportunities employer encourage applicants from diverse backgrounds to work with us.We are looking for energetic English-speaking candidates in our customer support department.Key Responsibilities:<ul><li>Prioritization: Collaborate with team leads and managers to prioritize tasks based on urgency, importance, and available resources. Make informed decisions about task sequencing and allocation.</li><li>Status Tracking: Monitor the progress of ongoing tasks and projects. Regularly update stakeholders on the status of tasks, potential delays, and any changes in priorities.</li><li>Issue Resolution: Address and resolve any conflicts, resource constraints, or roadblocks that may arise during task execution. Work with teams to find solutions that maintain project timelines and deliverables.</li><li>Documentation: Maintain accurate and up-to-date records of task assignments, progress updates, and completion status. Ensure all relevant systems or tools are updated accordingly.</li><li>Continuous Improvement: Proactively identify opportunities to enhance dispatching processes and team collaboration. Provide suggestions to streamline workflows, improve communication, and optimize resource allocation.</li></ul>Requirements:<ul><li>Communication Skills: Ability to communicate with international clients through calls. Exceptional verbal and written communication skills are essential. You will be interacting with various teams, explaining task requirements clearly, and ensuring seamless communication.</li><li>Organizational Skills: Strong organizational abilities to manage multiple tasks simultaneously, prioritize effectively, and ensure timely task completion.</li><li>Problem-Solving: Demonstrated ability to analyze situations, identify challenges, and implement solutions that maintain project timelines.</li><li>Team Player: A collaborative and adaptable mindset is crucial to foster positive working relationships between teams and individuals.</li><li>Attention to Detail: Precision in task allocation and status tracking is necessary to ensure accurate reporting and smooth project execution.</li><li>Adaptability: The ability to thrive in a fast-paced environment, adapt to changing priorities, and remain composed under pressure.</li><li>Technical Proficiency: Basic understanding of relevant software tools and systems used for task management and communication.</li></ul>Experience in dealing international clientsExciting Benefits we offer:<ul><li>Market-leading Salary</li><li>Medical Coverage &ndash; Spouse &amp; Kids</li><li>Provident Fund</li><li>Daily in-house meal</li><li>Work Life Balance</li><li>Recreational area for in-house games</li><li>Sporadic On-shore training opportunities</li><li>Monthly entertainment activities</li><li>Domestic tours</li><li>Outdoor and indoor dinners</li><li>Friendly work environment</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Willingness to work on rotational shift?</li><li>Are you ready to begin your career in the SAAS industry as a fresh talent?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Language:<ul><li>fluent English (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>

Paper Works Printers

Job SummaryWe are seeking a detail-oriented and proactive Accounts Assistant to join our dynamic team. The ideal candidate will play a crucial role in supporting our financial operations by managing various accounting tasks, ensuring accurate data entry, document management, operational support and providing exceptional customer support. This position requires strong communication skills and the ability to work collaboratively in a fast-paced environment. The Account Assistant ensures that administrative processes are executed efficiently, supporting the Brokers and other team members in delivering exceptional service to clients.Key Responsibilities<ul><li>Assist with day-to-day administrative tasks such as filing, data entry, and managing client records.</li><li>Prepare and maintain accurate documentation for insurance policies, endorsements, and client correspondence.</li><li>Process and distribute internal and external communications, including emails, letters, and reports.</li><li>Support client communications by scheduling appointments, handling basic inquiries, and directing complex issues to appropriate team members.</li><li>Assist in preparing client proposals, policy documents, and renewal notices.</li><li>Update clients on the status of their requests or documents, as directed by licensed team members.</li><li>Manage the collection, organization, and distribution of documents related to insurance policies, claims, and client interactions.</li><li>Maintain confidentiality and security of sensitive client information.</li><li>Assist in coordinating internal meetings, training sessions, and client events.</li><li>Collaborate with other team members to ensure smooth operations and resolve any administrative issues.</li></ul>Periodic Duties<ul><li>Support the preparation of presentations, reports, and other materials for team meetings.</li><li>Generate reports and summaries for internal use, including client activity and policy status.</li></ul>Qualifications &amp; Asset<ul><li>High school diploma or equivalent required.</li><li>Minimum of 1-2 years of experience in an administrative or support role, preferably within an insurance or financial services environment.</li><li>A post-secondary diploma in Business, Finance, Insurance, or a related field preferred.</li></ul>Requirements<ul><li>Proficiency in English; bilingual or multilingual skills are highly desirable.</li><li>Previous experience in customer support, client services, or call center environments is preferred.</li><li>Strong computer skills with a focus on Microsoft Office applications (Excel, Word, PowerPoint).</li><li>Excellent typing skills with attention to detail for accurate data entry.</li><li>Strong communication skills, both verbal and written, to effectively interact with clients and team members.</li><li>Ability to handle cash transactions accurately and responsibly.</li><li>Analytical skills to assess financial information and contribute to decision-making processes.</li><li>A proactive attitude with the ability to work independently as well as part of a team. If you are passionate about finance and customer service and possess the required skills, we encourage you to apply for this exciting opportunity as an Accounts Assistant.</li></ul>Technical Competencies<ul><li>Familiarity with insurance management software and CRM systems to perform data entry and manage client information.</li><li>Ability to enter and maintain data accurately, with attention to detail and efficiency.</li><li>Experience in handling, organizing, and processing documents in a professional setting.</li><li>Proficiency in Microsoft Office applications (Word, Excel, Outlook, PowerPoint) for preparing documents, spreadsheets, and presentations.</li><li>Basic understanding of financial and insurance terminology and processes.</li></ul>Person Specification<ul><li>Clear and effective verbal and written communication skills for interacting with clients and team members.</li><li>Ability to provide supportive and responsive service to clients, addressing their needs professionally.</li><li>Strong organizational abilities to manage multiple tasks, prioritize responsibilities, and ensure timely completion of duties.</li><li>Ability to work effectively with colleagues and support the team&rsquo;s objectives and goals.</li><li>Basic problem-solving skills to address and escalate issues as needed, ensuring smooth administrative operations.</li></ul>Working ConditionsWorks primarily in a standard office setting with a typical climate-controlled environment. The role requires periods of sitting, computer use, and participation in meetings or collaborative sessions. Noise levels are generally low, and the position involves minimal physical exertion.Shift Schedule - Monday to Friday, 06:00 pm to 02:00 am. Please note that it is an In-Person position and requires the candidate to be physically present in our Lahore Office.Job Types: Full-time, ContractPay: Rs60,000.00 - Rs70,000.00 per monthWork Location: In person

Accounts Assistant (Insurance)

Explore 1778+ Customer support assistant in Lahore this September. Find roles across top companies and apply now to boost your career.

1778 customer support assistant jobs IN Lahore

Customer Support Executive

Customer Support Executive

Customer Support Executive- Pakistan

Customer Support Coordinator - Lahore

Customer Support Officer (Female- Biotechnologists/microbiologist)

Customer Support Executive

Accounts Assistant (Insurance)