customer sales representative Jobs in Lahore

customer sales representative

customer service representative Jobs in Lahore

customer service representative

it support officer

accounts assistant

customer success specialist Jobs in Lahore

customer success specialist

customer support assistant

Excellence Delivered

Read the JD carefully (Its not Digital Marketing role)We are looking for a reliable and detail-oriented Chat Support Assistant / SMS Marketing Coordinator to support the execution of digital outreach campaigns and lead engagement initiatives. The ideal candidate will be responsible for managing outgoing communications, responding to inbound messages, organizing lead information, and ensuring campaign processes run smoothly.Job Details:<ul><li>Office Timing: 6 PM to 3 AM (Pakistan Time)</li><li>Starting Salary: 50,000/- PKR</li><li>Job Type: Full Time (On-Site)</li></ul>Responsibilities:<ul><li>Assist in execution of marketing campaigns including Text Marketing, SMM and other out bound marketing campaigns.</li><li>Respond all the incoming leads from Text Marketing, and Social Media.</li><li>Conduct data analysis to track campaign performance, identify trends, and make data-driven recommendations for improvement.</li><li>Manage and maintain marketing databases, ensuring accuracy and completeness of customer information.</li><li>Coordinate with internal teams to gather and analyze data, and provide insights to inform marketing strategies and decision-making.</li><li>Stay updated on industry trends, best practices, and emerging technologies in digital marketing and data analysis.</li><li>Motivated to work on same task for long periods.</li></ul>Requirements:<ul><li>Excellent written communication and interpersonal skills</li><li>Strong attention to detail and ability to follow structured workflows</li><li>Comfortable with digital tools, spreadsheets, and CRM basics</li><li>Experience required is 0 to 6 months</li><li>Fresh graduates are encouraged to apply</li></ul>Perks:<ul><li>Complimentary evening meal</li><li>Monthly performance bonus</li></ul>Note:<ul><li>An on-site test will be conducted to assess English communication skills.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthApplication Question(s):<ul><li>Would you be comfortable working onsite at Johar Town during the night shift (6 PM &ndash; 3 AM)?</li><li>Can you join immediately? </li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Work Location: In person

Chat Support Assistant

E-Med Services

We are seeking freshly graduated candidates who are eager to develop their professional skills in a fast-paced environment. Female candidates will be given priority for this role.Job Brief:We&rsquo;re looking for a Customer Support Executive who can provide excellent customer service and support. The ideal candidate will have strong communication skills, be able to work independently, and have a positive attitude. If you have a passion for providing exceptional customer service, we want to hear from you!Support Executive Duties:<ul><li>Answer inbound customer calls.</li><li>Provide customer support through email, chat, and phone during the night shift.</li><li>Serve as a point of contact for customer support and complaints.</li><li>Respond to inquiries, troubleshoot issues, and resolve problems in a timely manner.</li><li>Maintain a high level of professionalism while ensuring customer satisfaction.</li><li>Communicate effectively with peers and managers.</li><li>Document customer interactions accurately and keep track of ongoing cases.</li><li>Ensure compliance with company policies and standards.</li></ul>Qualifications:<ul><li>BS/M.sc Degree in any field.</li><li>Fresh Graduates are welcome to apply (no prior experience required).</li><li>Excellent communication skills in English (both written and verbal) are a must.</li><li>Previous Call Center or Customer Support experience is a plus.</li></ul>Working Hours:<ul><li>Night Shift (6 PM - 3 AM)</li></ul>Job Type: Full-timePay: Rs50,000.00 per monthWork Location: In person

Customer Support Executive

Techionik Ltd

We are seeking a Customer Support Executive who will be responsible for managing client interactions, resolving customer issues, and ensuring excellent service delivery. The ideal candidate must have strong communication skills, problem-solving abilities, and a customer-first attitude.Key Responsibilities:<ul><li>Handle customer queries through email, chat, and phone in a professional manner.</li><li>Maintain a positive and empathetic attitude toward customers at all times.</li><li>Provide accurate, valid, and complete information by using the right tools and resources.</li><li>Resolve customer complaints efficiently and follow up to ensure full satisfaction.</li><li>Maintain customer records and update information in the system.</li><li>Collaborate with internal teams to ensure customer issues are resolved quickly.</li><li>Identify trends in customer feedback and report them to the management team.</li><li>Assist in improving customer service procedures, policies, and standards.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field.</li><li>1- 1.5 years of experience in customer support or a similar role.</li><li>Excellent verbal and written communication skills.</li><li>Strong problem-solving and multitasking abilities.</li><li>Proficiency in using CRM tools and MS Office.</li><li>Ability to work independently and as part of a team.</li></ul>Preferred Skills:<ul><li>Experience in handling international clients.</li><li>Knowledge of email etiquette and live chat support.</li><li>Ability to remain calm and professional under pressure.</li></ul>Job Type: Full-timeWork Location: In person

TekBoox

Tekboox, a US-based IT Company, is urgently looking to hire Customer Support Executive(US Health Market) Responsibilities:&middot; Provide excellent customer support for healthcare clients.&middot; Handle patient scheduling for US doctors.&middot; Have working knowledge of insurance providers and their plans.&middot; Be familiar with EMR/EHR and medical billing systems.&middot; Demonstrate strong communication and customer service skills.Requirements:&middot; Up to 2 years of professional experience&middot; Excellent English communication skills (spoken and written).&middot; Candidates with O/A Levels background or IELTS certification will be preferred.Job Location &amp; Timing:&middot; Location: DHA Y Block Phase 3, Lahore&middot; Shift: Night Shift (7:00 PM to 4:00 AM)&middot; Work Mode: Onsite, 5 days a weekInterested candidates may apply at: saddam.hussain@tekboox.comJob Type: Full-timePay: Rs80,000.00 - Rs100,000.00 per monthWork Location: In person

Firm Tech Services

We are now looking for a Customer Support Advisor to join our dynamic team and ensure our customers receive timely, accurate, and professional service.Key Responsibilities<ul><li>Communicate effectively with customers via phone and messaging platforms</li><li>Handle inquiries, complaints, and product information requests in a professional manner</li><li>Coordinate with the sales, warehouse, and logistics teams to ensure smooth order fulfillment</li><li>Maintain accurate records of client interactions and transactions</li><li>Build and maintain positive relationships with clients to encourage repeat business</li><li>Identify opportunities to improve customer satisfaction and efficiency</li></ul>Requirements<ul><li>Minimum [Diploma / Bachelor&rsquo;s degree] in Business, Marketing, or a related field preferred</li><li>Previous experience in customer service or sales support, ideally within the garment, textile, or wholesale industry</li><li>Excellent communication and interpersonal skills</li><li>Strong organizational abilities and attention to detail</li><li>Proficiency in MS Office (Excel, Word) and basic knowledge of ERP or inventory systems</li><li>Positive attitude, patience, and a customer-first mindset</li></ul>What We Offer<ul><li>Competitive salary and performance-based incentives</li><li>Supportive and friendly work environment</li><li>Opportunities for career growth in a fast-paced wholesale business</li></ul>Job Type: Full-timeWork Location: In person

Customer Support Advisor

BB Holdings

Customer Support Officer Location: Lahore (On-site) Job Type: Full-timeWe are looking for a highly motivated and customer-focused Customer Support Officer to join our growing team. This role is ideal for individuals with 1.5 to 2 years of experience in client services or customer success, especially in UK and USA-based campaigns. However, freshers with excellent communication skills and a strong passion for customer service are also encouraged to apply.As a Customer Support Officer you will be the primary point of contact for our clients, responsible for delivering exceptional support, resolving issues efficiently, and ensuring a positive overall customer experience.Key Responsibilities<ul><li>Respond to customer inquiries, concerns, and support requests via phone and email in a timely and professional manner</li><li>Resolve customer complaints and troubleshoot technical issues to ensure high levels of customer satisfaction</li><li>Maintain comprehensive knowledge of our products and services, staying up to date on new features and updates</li><li>Process orders, returns, and exchanges; escalate issues to relevant departments as needed</li><li>Accurately log and track customer interactions using CRM tools for future reference and reporting</li><li>Follow up on unresolved issues to ensure timely resolution and customer satisfaction</li><li>Collaborate with internal departments (e.g., Sales, Product Development, and Marketing) to address client needs and improve service delivery</li><li>Share feedback and insights on recurring issues or customer trends to support process improvements</li><li>Participate in ongoing training to enhance service skills and product knowledge</li></ul>Qualifications<ul><li>Fresh graduates are welcome to apply</li><li>1.5 to 2 years of experience in a customer support or client services role is preferred</li><li>Strong communication skills in both verbal and written English, with a professional and empathetic tone</li><li>Excellent problem-solving abilities and the confidence to manage challenging situations</li><li>Ability to multitask and handle multiple client issues simultaneously</li><li>Comfortable working under pressure and meeting deadlines while maintaining accuracy</li><li>A positive, proactive attitude and a passion for customer success</li><li>Experience in technical troubleshooting or in an international BPO/call center environment is a plus.</li><li>Age Limit: Less than 40</li></ul>Why Join Us?<ul><li>Competitive salary and benefits package</li><li>Opportunities for career growth and professional development</li><li>A supportive, collaborative, and dynamic team environment</li><li>A chance to work with a diverse group focused on delivering top-tier customer experiences</li></ul>Shift Timings<ul><li>Summer: 01:00 PM &ndash; 10:00 PM</li><li>Winter: 02:00 PM &ndash; 11:00 PM</li></ul>Note: This is an on-site role. Remote work is not available for this position.Ability to Commute: Must be able to commute to Lahore.Job Type: Full-timePay: Rs70,000.00 - Rs100,000.00 per monthWork Location: In person

Customer Support Officer

TS Orbit

Job OverviewVirtualRep SMC Pvt. Ltd. is seeking a proactive and detail-oriented Chat Support Officer to join our team. The ideal candidate will have prior experience in online chat support and will be responsible for providing timely, accurate, and professional assistance to US based customers through chat.You&rsquo;ll play a key role in ensuring a seamless customer experience while maintaining VirtualRep&rsquo;s high service standards.Key Responsibilities<ul><li>Respond promptly and professionally to customer inquiries via chat.</li><li>Understand customer needs and provide accurate solutions or recommendations.</li><li>Troubleshoot and resolve customer issues efficiently, escalating complex cases when required.</li><li>Maintain up-to-date knowledge of company products, services, and processes.</li><li>Accurately document all customer interactions in the CRM system.</li><li>Coordinate with internal teams to ensure consistent and effective support.</li><li>Continuously enhance communication and product knowledge through training and self-learning.</li></ul>Requirements<ul><li>Experience: Minimum 1 year of experience in chat support roles.</li><li>Communication: Excellent written English with strong grammar and spelling.</li><li>Technical Skills:</li><li>Proficiency using ChatGPT, Grammarly, and CRM/chat software.</li><li>Core Skills:</li><li>Strong multitasking and time management abilities.</li><li>Excellent problem-solving and attention to detail.</li><li>Professional, empathetic, and patient attitude toward customers.</li></ul>Location: Gulberg, Lahore (On-site) Job Type: Full-time Timings: 5:00 PM &ndash; 2:00 AM (PKST)Job Type: Full-timePay: Rs40,000.00 - Rs45,000.00 per monthWork Location: In person

Chat Support Officer

Explore 1690+ Customer support assistant in Lahore this November. Find roles across top companies and apply now to boost your career.

1690 customer support assistant jobs IN Lahore

Chat Support Assistant

Customer Support Executive

Customer Support Executive

Customer Support Executive

Customer Support Advisor

Customer Support Officer

Chat Support Officer