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SupportYourApp

<div><p><b>Passionate about the world of tech?
</b></p><p>What if you had a chance to be a part of the world&rsquo;s leading SaaS, Software, or Hardware solutions?
</p><p>Join our team as a<b> Customer Support Consultant</b> today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.
</p><p>Excited? Let&rsquo;s see what it takes</p><p><b>
What You Will Do:</b></p><ul>
<li>
Provide exceptional customer support via calls, chats, emails, and social media</li>
<li>Build positive and long-lasting relationships with customers</li>
<li>Meet team KPIs</li>
<li>Always be up-to-date with cutting-edge technology</li>
<li>Securely work with customers&rsquo; sensitive information</li>
<li>Apply the latest and greatest customer happiness practices</li>
<li>Maintain working knowledge of our client&rsquo;s products and services</li>
</ul><p><b>
What you need to succeed in this role:</b></p><ul>
<li>
<b>Excellent Uzbek </b>and English communication skills (C1 for both written and spoken)</li>
<li>Experience in customer support role</li>
<li>Analytical and research skills</li>
<li>Positive and responsible attitude</li>
<li>Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps&ndash;download and 40 Mbps&ndash;upload)</li>
</ul><p><b>
Will be a great plus:</b></p><ul>
<li>
Experience with CRM systems</li>
<li>Experience in technical support</li>
</ul><p><b>
Benefits and Perks:</b></p><ul>
<li>
Flexible schedule</li>
<li>Opportunity to work <b>fully remotely
</b></li><li>Inclusive international environment
</li><li>Compensation in USD</li>
<li>Good bonuses for referring friends
</li><li>Paid intensive training and probation</li>
<li>Work-life balance
</li><li>Responsive management interested in your growth and long-lasting cooperation</li>
<li>Greenhouse conditions for self-development</li>
<li>The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.</li></ul><p><b>
Who are we?</b></p><p>
SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.</p><p>
Since 2010, we&rsquo;ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.
</p><p>We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.
</p><p>We welcome people with various backgrounds and experiences. Grab the chance to join us and <b>send your CV in English</b>, pointing out your outstanding skills!</p><p>
Visit our website: www.supportyourapp.com</p><p><b>
DISCLAIMER</b></p><p>
We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.</p><p><i>
Your personal data will be processed as described in the SupportYouApp </i>Candidate Privacy Notice<i>.</i></p></div><p></p>

(fluent Uzbek & English) Customer Support Consultant (Pakistan)

<div><p><b>Passionate about the world of tech?
</b></p><p>What if you had a chance to be a part of the world&rsquo;s leading SaaS, Software, or Hardware solutions?
</p><p>Join our team as a<b> Customer Support Consultant</b> today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.
</p><p>Excited? Let&rsquo;s see what it takes</p><p><b>
What You Will Do:</b></p><ul>
<li>
Provide exceptional customer support via calls, chats, emails, and social media</li>
<li>Build positive and long-lasting relationships with customers</li>
<li>Meet team KPIs</li>
<li>Always be up-to-date with cutting-edge technology</li>
<li>Securely work with customers&rsquo; sensitive information</li>
<li>Apply the latest and greatest customer happiness practices</li>
<li>Maintain working knowledge of our client&rsquo;s products and services</li>
</ul><p><b>
What you need to succeed in this role:</b></p><ul>
<li>
<b>Excellent Farsi </b>and English (C1 for both written and spoken)</li>
<li>Experience in customer support role</li>
<li>Analytical and research skills</li>
<li>Positive and responsible attitude</li>
<li>Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps&ndash;download and 40 Mbps&ndash;upload)</li>
</ul><p><b>
Will be a great plus:</b></p><ul>
<li>
Experience with CRM systems</li>
<li>Experience in technical support</li>
</ul><p><b>
Benefits and Perks:</b></p><ul>
<li>
Flexible schedule</li>
<li>Opportunity to work <b>fully remotely
</b></li><li>Inclusive international environment
</li><li>Compensation in USD</li>
<li>Good bonuses for referring friends
</li><li>Paid intensive training and probation</li>
<li>Work-life balance
</li><li>Responsive management interested in your growth and long-lasting cooperation</li>
<li>Greenhouse conditions for self-development</li>
<li>The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.</li></ul><p><b>
Who are we?</b></p><p>
SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.</p><p>
Since 2010, we&rsquo;ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.
</p><p>We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.
</p><p>We welcome people with various backgrounds and experiences. Grab the chance to join us and <b>send your CV in English</b>, pointing out your outstanding skills!</p><p>
Visit our website: www.supportyourapp.com</p><p><b>
DISCLAIMER</b></p><p>
We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.</p><p><i>
Your personal data will be processed as described in the SupportYouApp </i>Candidate Privacy Notice<i>.</i></p></div>

(fluent Farsi & English) Customer Support Consultant (Pakistan)

<div><p><b>Passionate about the world of tech?</b></p><p>
What if you had a chance to be a part of the world&rsquo;s leading SaaS, Software, or Hardware solutions?</p><p>
Join our team as a <b>Customer Support Consultant</b> today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach. Excited? Let&rsquo;s see what it takes</p><p><b>
What You Will Do:</b></p><ul>
<li>
Providing exceptional customer support via calls, emails, and chats</li>
<li>Build positive and long-lasting relationships with customers</li>
<li>Meet team KPIs</li>
<li>Always be up-to-date with cutting-edge technology</li>
<li>Securely work with customers&rsquo; sensitive information</li>
<li>Maintain working knowledge of our client&rsquo;s products and services</li>
</ul><p><b>
What you need to succeed in this role:</b></p><ul>
<li>
<b>Excellent German</b> and English communication skills (at least C1 for both written and spoken)</li>
<li>Experience in customer support
</li><li>Ability to work collaboratively in a team</li>
<li>Independent and proactive approach to work</li>
<li>Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps&ndash;download and 40 Mbps&ndash;upload)</li>
</ul><p><b>
Will be a great plus:</b></p><ul>
<li>
Experience with CRM systems
</li><li>Experience in technical support</li>
</ul><p><b>
Benefits and Perks:</b></p><ul>
<li>
Flexible schedule</li>
<li>Opportunity to work fully remotely</li>
<li>Inclusive international environment</li>
<li>Compensation in USD</li>
<li>Good bonuses for referring friends</li>
<li>Paid intensive training and probation</li>
<li>Work-life balance</li>
<li>Responsive management interested in your growth and long-lasting cooperation</li>
<li>Greenhouse conditions for self-development</li>
<li>The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.</li></ul><p><b>
Who are we?</b></p><p>
SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.</p><p>
Since 2010, we&rsquo;ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.</p><p>
We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.</p><p>
We welcome people with various backgrounds and experiences. Grab the chance to join us and <b>send your CV in English</b>, pointing out your outstanding skills!</p><p>
Visit our website: www.supportyourapp.com</p><p><b>
DISCLAIMER</b></p><p>
We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.</p><p><i>
Your personal data will be processed as described in the SupportYouApp </i>Candidate Privacy Notice<i>.</i></p></div>

(fluent German & English) Customer Support Consultant (Pakistan, remotely)

Contour Software

<div><div>About Contour</div><div></div><div><div>
Contour Software</div> has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.</div><div><br>
As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.</div><div><br>
What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!</div><div></div><div><div>
The Division<br>
Dealer Information Systems Corporation (Client) is a leading business management software provider to agricultural, construction, truck refrigeration and lift truck dealers in North America. Founded in 1980, based of Bellingham WA (USA); we are a team of 100+ professionals who help customers with Software, Hardware and Network Management so they don't have to deal with many vendors but just one full-service company.<br>
<br>
Division Profile: <div>https://www.discorp.com/</div><br>
<br>
The Position<br>
We are seeking Customer Services Consultant, with exceptional communication skills - both verbal and written - to fulfill Level-1 support duties, from the Contour-Lahore office, as part of the North America region Customer Support team serving DIS clients. The hired individuals shall be mainly responsible to manage inbound calls and create tickets in the ticketing system and follow a well-defined step-by-step process.<br>
<br>
Job Responsibilities<br>
Reporting to the Customer Services Consultant in Lahore, the core responsibilities of this position are:</div></div><div><ul><li><div>
Act as the first line of communication with clients, thus focusing intently on customer satisfaction and relationship management.</div></li></ul></div><div><ul><li><div>
Create tickets in our ticketing system following process.</div></li></ul></div><div><ul><li><div>
Resolve user knowledge-caused issues and other configuration, troubleshooting and software installation issues.</div></li></ul></div><div><ul><li><div>
Monitor incidents, prioritize and respond as appropriate.</div></li></ul></div><div><ul><li><div>
Trouble shoot tickets for level 1 support.</div></li></ul></div><div><ul><li><div>
Customer facing via email and phone with an ability to identify and able to walkthrough trouble shooting steps.</div></li></ul></div><div><ul><li><div>
Constantly gather product knowledge to enhance support experience and share with team.</div></li></ul></div><div><ul><li><div>
Ensure ongoing customer satisfaction through timely response and resolution.</div></li></ul></div><div><ul><li><div>
Complete training sessions, videos, knowledge base, to stay up to date on the latest technologies and methods.</div></li></ul></div><div><ul><li><div>
Promote and maintain a high quality, professional, service-oriented company image with customers and internal staff.</div></li></ul></div><div></div><div><div>
Required Qualification &amp; Skills</div></div><div><ul><li><div>
Bachelor's degree or diploma in IT or a related field.</div></li></ul></div><div><ul><li><div>
Excellent verbal and written English communication skills.</div></li></ul></div><div><ul><li><div>
Experience of managing inbound calls (North American region).</div></li></ul></div><div><ul><li><div>
Strong technical investigation and follow-up skills.</div></li></ul></div><div><ul><li><div>
Experience with standard business environment software, such as Operating Systems (e.g. Windows), office word processing and spreadsheet software (e.g. Word, Excel).</div></li></ul></div><div><ul><li><div>
Service Minded. You deliver customer and partner support like you expect to receive it, with excellence.</div></li></ul></div><div><ul><li><div>
Trained with using support management tools like Service Cloud, Service Now, TeamSupport, Infor, Jira is a plus.</div></li></ul></div><div></div><div><div>
Work Timings: Monday to Friday: 5 am &ndash; 5pm Pacific Standard Time (Individual shifts will vary in this window)</div></div><div>
Exciting Benefits we offer:</div><ul><li><div>
Market-leading Salary</div></li><li><div>
Medical Coverage &ndash; Self &amp; Dependents</div></li><li><div>
Parents Medical Coverage</div></li><li><div>
Provident Fund</div></li><li><div>
Employee Performance-based bonuses</div></li><li><div>
Home Internet Subsidy</div></li><li><div>
Conveyance Allowance</div></li><li><div>
Profit Sharing Plan [Tenured Employees Only]</div></li><li><div>
Life Benefit</div></li><li><div>
Child Care Facility</div></li><li><div>
Company Provided Lunch/Dinner</div></li><li><div>
Professional Development Budget</div></li><li><div>
Recreational area for in-house games</div></li><li><div>
Sporadic On-shore training opportunities</div></li><li><div>
Friendly work environment</div></li><li><div>
Leave Encashment</div></li></ul><div></div><div><i>
Disclaimer:</i><i> At Contour, we attribute our success to the unique contributions of our diverse staff. We&rsquo;re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we&rsquo;ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.</i></div><div></div><div><i>
In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.</i></div></div><div></div>

Customer Services Consultant (L1)

Physicians Revenue Group

<p><b>Tekboox</b>, a US-based IT Company, is urgently looking to hire <b>Customer Support Executive(US Health Market)</b><br/><b>Responsibilities:</b></p><p>&middot; Provide excellent customer support for healthcare clients.</p><p>&middot; Handle patient scheduling for US doctors.</p><p>&middot; Have working knowledge of insurance providers and their plans.</p><p>&middot; Be familiar with EMR/EHR and medical billing systems.</p><p>&middot; Demonstrate strong communication and customer service skills.</p><p><b>Requirements:</b></p><p>&middot; Up to 2 years of professional experience</p><p>&middot; Excellent English communication skills (spoken and written).</p><p>&middot; Candidates with <b>O/A Levels background or IELTS certification</b> will be preferred.</p><p><b>Job Location &amp; Timing:</b></p><p>&middot; <b>Location:</b> DHA Y Block Phase 3, Lahore</p><p>&middot; <b>Shift:</b> Night Shift (7:00 PM to 4:00 AM)</p><p>&middot; <b>Work Mode:</b> Onsite, 5 days a week</p><p><b>Interested candidates may apply at:</b><br/><b>saddam.hussain@tekboox.com</b></p><p>Job Type: Full-time</p><p>Pay: Rs80,000.00 - Rs100,000.00 per month</p><p>Work Location: In person</p>

Customer Support Executive(US Health Market)

Gravity Force

<p><b>Job Title:</b> Senior Customer Support Representative &ndash; E-commerce</p><p><b>Location:</b> Bahria Orchard, Lahore, Pakistan<br/><b>Job Type:</b> Full-Time</p><p><b>About Us</b></p><p>We are a growing e-commerce company based in Bahria Orchard, Lahore, dedicated to providing our customers with a seamless online shopping experience. To support our rapid growth, we are looking for a motivated and customer-focused <b>Customer Support Representative</b> to join our team.</p><p><b>Job Responsibilities</b></p><ul><li>Handle incoming customer inquiries via phone, email, chat, and social media.</li><li>Provide accurate information regarding products, orders, payments, and deliveries.</li><li>Resolve customer complaints and escalate complex issues to the relevant department.</li><li>Maintain detailed records of customer interactions in the CRM system.</li><li>Coordinate with logistics and warehouse teams to ensure timely order fulfillment.</li><li>Follow up with customers to ensure satisfaction and build long-term relationships.</li><li>Assist in improving customer support processes and service quality.</li></ul><p><b>Qualifications</b></p><ul><li>Bachelor&rsquo;s degree or equivalent (preferred but not mandatory).</li><li>Prior experience in customer service, e-commerce, or call center will be a plus.</li><li>Strong communication and problem-solving skills.</li><li>Proficiency in MS Office and familiarity with CRM tools is desirable.</li><li>Ability to multitask, prioritize, and work under pressure.</li><li>Fluency in English and Urdu (spoken and written).</li></ul><p><b>What We Offer</b></p><ul><li>Competitive salary package.</li><li>Growth opportunities within the company.</li><li>Friendly and professional work environment.</li></ul><p><b>How to Apply</b></p><p><b>How to Apply:</b><br/>Send your <b>CV</b> and <b>writing samples</b> to or WhatsApp us at <b>03111134044</b> with the subject line <b>&ldquo;*Senior Customer Support Representative </b>.&rdquo;*</p><p>Job Type: Full-time</p><p>Pay: Rs50,000.00 - Rs55,000.00 per month</p><p>Work Location: In person</p>

Senior Customer Support Representative (Female)

Potato Logics

<p><b>Job Title: Customer Support Representative</b></p><p><b>Job Summary:</b><br/>Seeking a friendly and efficient Customer Support Representative to assist customers via phone, email, and chat. Responsibilities include resolving inquiries, troubleshooting issues, and ensuring customer satisfaction.</p><p><b>Responsibilities:</b></p><ul><li>Respond to customer inquiries promptly and courteously</li><li>Provide accurate information and assistance</li><li>Handle complaints professionally and escalate as needed</li><li>Document interactions and maintain records</li><li>Stay updated on product features and policies</li></ul><p><b>Qualifications:</b></p><ul><li>Previous customer service experience preferred</li><li>Strong communication and problem-solving skills</li><li>Familiarity with CRM systems</li><li>Empathetic and customer-focused attitude</li></ul><p>Join our team and help us provide exceptional service to our customers. Submit your resume today.</p><p>Location: Johar town, Lahore</p><p><b>Salary package: </b>Market competitive</p><p><b>Email: </b><i><b>hratpotato@gmail.com</b></i></p><p><b>Male &amp; female both can apply </b></p><p>Job Type: Full-time</p><p>Pay: Rs30,000.00 - Rs40,000.00 per month</p><p>Work Location: In person</p>

Customer Support

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