customer support consultant

Tech zone consultancy

Job Title: Paid Internship &ndash; Travel Consultant (Aviation &amp; Tourism Students)Job Description:Travels Hook Pvt. Ltd. is offering a Paid Internship Opportunity for passionate and motivated Aviation and Tourism Students who are looking to start their career in the UK Travel Industry.This internship provides hands-on experience in sales, customer dealing, and travel consultancy, along with a chance to secure a permanent job position after successful completion.Requirements<ul><li>Minimum Intermediate / Bachelor&rsquo;s </li><li>Good English communication skills</li><li>Interest in travel &amp; tourism industry</li><li>Fresh candidates are encouraged to apply</li></ul>What You Will Get<ul><li>Paid Internship (Monthly Stipend) </li><li>Hands-on experience in UK travel industry</li><li>Professional work environment</li><li>Training &amp; skill development</li><li>Opportunity for permanent job after internship</li><li>Certificate of completion</li></ul>How to Apply:Interested candidates can apply by sending their CV via:WhatsApp: 0339-4900084Job Type: Full-timePay: Rs20,000.00 - Rs25,000.00 per monthWork Location: In person

CSR Internship – Travel Consultant / Call Center / Customer Service(Paid)

NOMADs TECH

Job Summary:We are looking for a dedicated and customer-focused Customer Support Executive Female to manage and assist customers from the UK market. The ideal candidate should have excellent communication skills, problem-solving abilities, and a passion for delivering outstanding customer service.Key Responsibilities:<ul><li>Handle inbound and outbound customer queries via calls, emails, and live chat.</li><li>Provide accurate information about products/services to UK-based customers.</li><li>Resolve customer complaints efficiently while maintaining professionalism.</li><li>Maintain customer records and update CRM systems regularly.</li><li>Follow up with customers to ensure issue resolution and satisfaction.</li><li>Meet KPIs such as response time, resolution rate, and customer satisfaction.</li><li>Coordinate with internal teams to resolve complex issues.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree (preferred but not mandatory).</li><li>Proven experience in customer support or a similar role (UK market experience is a plus).</li><li>Excellent English communication skills (spoken and written).</li><li>Strong listening and problem-solving skills.</li><li>Ability to work in UK time zone shifts.</li><li>Basic knowledge of CRM tools and MS Office.</li><li>Ability to handle pressure and multitask effectively.</li></ul>Preferred Skills:<ul><li>Familiarity with UK customer behavior and communication style.</li><li>Experience with tools like Zendesk, Freshdesk, or HubSpot.</li><li>Strong interpersonal and teamwork skills.</li></ul>Work Location: In person

Customer Support Executive Female

WBM PVT LTD

Job Description:We are looking for a dedicated and proactive Customer Support Representative (CSR) who can also assist with media-related tasks. The ideal candidate should have strong communication skills and the ability to manage both customer interactions and basic media responsibilities.Responsibilities:<ul><li>Handle customer queries via calls, chat, or email</li><li>Provide timely and professional customer support</li><li>Manage and respond to customer concerns effectively</li><li>Assist in media-related tasks (social media handling, basic content posting, etc.)</li><li>Coordinate with internal teams to resolve issues</li><li>Maintain records of customer interactions</li></ul>Requirements:<ul><li>Previous experience in Customer Support preferred</li><li>Basic understanding of media handling(live sessions on Amazon etc.)</li><li>Excellent communication and problem-solving skills</li><li>Ability to work night shifts</li><li>Responsible, punctual, and team-oriented</li></ul>Salary Package:PKR 40,000 &ndash; 50,000/month (based on experience and performance)Why Join Us?<ul><li>Supportive work environment</li><li>Growth and learning opportunities</li><li>Hands-on experience in both CSR and media roles</li></ul>How to Apply:Interested candidates can apply via Indeed.Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Customer Support Representative+ Media Handling – Night Shift

ibex. Pakistan

<div>
 ibex. Pakistan is hiring Customer Support Representatives in Lahore for a leading international eCommerce client (US &amp; UK region).
 
 
 This opportunity is ideal for individuals looking to build a career in call center jobs in Lahore, customer service, and international support roles. You will be responsible for assisting global customers with their queries related to orders, deliveries, returns, refunds, and account support.
 
 
 This is a non-sales role, focused on delivering exceptional customer experience and issue resolution.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Excellent English communication skills (mandatory)
 </li>
 <li>
 Ability to communicate with US &amp; UK customers (neutral/American/British accent preferred)
 </li>
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 Minimum Matric / O Levels (Bachelor&rsquo;s preferred)
 </li>
 <li>
 Strong problem-solving and interpersonal skills
 </li>
 <li>
 Basic knowledge of Microsoft Office / Google Workspace
 </li>
 <li>
 Ability to multitask across CRM tools and communication platforms
 </li>
 <li>
 Experience in international call center or eCommerce support is a plus
 </li>
 <li>
 Fresh candidates seeking call center jobs in Lahore are encouraged to apply
 </li>
 <li>
 Must be 18+ with valid CNIC
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Handle high-volume inbound calls, chats, and emails from US &amp; UK customers
 </li>
 <li>
 Assist with order tracking, delivery updates, returns, refunds, and account-related queries
 </li>
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 Provide accurate information regarding products, pricing, shipping, and policies
 </li>
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 Deliver first-call resolution (FCR) through effective problem-solving
 </li>
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 Maintain a professional, empathetic, and customer-first approach
 </li>
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 Follow client SOPs, quality standards, and compliance guidelines
 </li>
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 Use CRM systems to log interactions and manage customer cases
 </li>
 <li>
 Achieve KPIs including CSAT, NPS, AHT, and Quality Scores
 </li>
 <li>
 Escalate complex issues appropriately while ensuring customer satisfaction
 
 
 </li>
 </ul>
 Stay updated on process changes and system updates
</div>

Customer Support Representative (US & UK Region)

Optimer SEO

We are looking for a confident and well-spoken Customer Support Representative (Female) to join our team. The ideal candidate will be responsible for handling international clients, ensuring excellent communication, and providing high-quality customer support.This is a front-end role focused on client interaction, relationship management, and delivering a smooth customer experience.Key Responsibilities:<ul><li>Communicate with international clients via chat, email, and calls</li><li>Handle customer queries and provide timely resolutions</li><li>Maintain professional and friendly communication at all times</li><li>Build strong relationships with clients</li><li>Coordinate with internal teams when required</li><li>Ensure customer satisfaction and retention</li></ul>Requirements:<ul><li>Minimum 1 year of experience in Digital Marketing (preferred)</li><li>Excellent English communication skills (spoken &amp; written)</li><li>Pleasant, clear, and attractive voice</li><li>Confidence in dealing with international clients</li><li>Strong interpersonal and communication skills</li><li>Ability to work in night shift (US/UK hours)</li></ul>Salary &amp; Benefits:<ul><li>Competitive salary package</li><li>Performance-based bonuses</li><li>Career growth opportunities</li><li>Professional working environment</li></ul>How to Apply:Send your CV via WhatsApp at 0333-4900853 with the subject &quot;Customer Support Representative&quot;Job Type: Full-timePay: From Rs80,000.00 per monthWork Location: In person

Customer Support Representative (Female) (Night Shift)

Epicsoft Technologies

We&rsquo;re looking for a Customer Support Executive to join our growing team in Lahore Cantt. If you have strong communication skills and enjoy helping people, this is the perfect opportunity for you!Key ResponsibilitiesHandle customer inquiries via phone, chat, or emailProvide timely and accurate information to customersMaintain a positive, empathetic, and professional attitudeRecord and update customer interactions efficientlyRequirementsExcellent communication skills in EnglishAbility to work full-time (Monday&ndash;Saturday, 7:00 PM &ndash; 3:00 AM)Previous experience in customer support is a plus, but not requiredWhat We OfferFriendly and supportive work environmentOpportunity for career growthCompetitive salary packageJob Type: Full-timePay: Rs40,000.00 - Rs80,000.00 per monthWork Location: In person

Customer Support Executive

Taraki

<div>
 Our client
 
 Voicelink Solutions
 
 is looking for
 
 Customer Support Executive
 
 in
 
 Lahore.
 
 
 
 
 Job Description:
 
 
 
 
 Job Title: Call Center Agent (Customer Support / Sales)
 
 
 
 
 Location: Lahore
 
 
 
 
 Job Type:
 
 Full-Time
 
 
 
 Salary:
 
 PKR 30,000 &ndash; 60,000 + Attractive Commission
 
 
 
 Shift Timing:
 
 2:00 PM &ndash; 10:00 PM
 
 
 
 Job Description:
 
 
 
 We are looking for motivated and confident individuals to join our team as
 
 Call Center Agents
 
 . The role involves handling customer calls, providing support, and/or generating sales through inbound and outbound calls.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Handle inbound and outbound calls professionally
 </li>
 <li>
 Guide customers about products/services
 </li>
 <li>
 Resolve queries and complaints efficiently
 </li>
 <li>
 Maintain call records and customer data
 </li>
 <li>
 Achieve sales targets (for sales campaigns)
 </li>
 <li>
 Build strong customer relationships
 
 
 
 </li>
 </ul>
 
 Requirements:
 
 
 
 <ul>
 <li>
 Good communication skills (Urdu &amp; basic English)
 </li>
 <li>
 Basic computer knowledge
 </li>
 <li>
 Ability to work in a fast-paced environment
 </li>
 <li>
 Fresh &amp; experienced candidates can apply
 </li>
 <li>
 Call center experience is a plus
 
 
 
 </li>
 </ul>
 
 What We Offer:
 
 
 
 <ul>
 <li>
 Fixed salary (PKR 30K &ndash; 60K)
 </li>
 <li>
 Performance-based commission
 </li>
 <li>
 Friendly working environment
 </li>
 <li>
 Growth and promotion opportunities
 </li>
 </ul>
</div>

Customer Support Executive - Voicelink Solutions

Explore 1338+ Customer support consultant in Lahore this April. Find roles across top companies and apply now to boost your career.