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customer service representative

it support coordinator

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customer support coordinator

Exotica IT Solutions LLC (Branch 6)

IT Support CoordinatorExotica IT Solutions LLC (Branch 6) &ndash; Doha, QatarPosition SummaryThe IT Support Coordinator is responsible for overseeing daily IT support operations at Exotica IT Solutions LLC (Branch 6) in Doha. This role ensures timely resolution of technical issues, coordinates support activities between users and IT teams, and maintains smooth functioning of all IT systems and services within the branch.Key Responsibilities<ul><li>Coordinate and manage day-to-day IT support requests from end users</li><li>Act as the primary point of contact between staff and the central IT team</li><li>Monitor and track all IT support tickets to ensure timely resolution</li><li>Provide first-level technical support for hardware, software, and network issues</li><li>Escalate complex technical problems to senior engineers or specialized teams</li><li>Maintain IT asset records including computers, printers, and network equipment</li><li>Assist in onboarding and offboarding of employees (system access, email setup, devices)</li><li>Ensure compliance with IT policies, security standards, and company procedures</li><li>Conduct basic troubleshooting and user guidance to minimize downtime</li><li>Prepare periodic reports on IT support performance and recurring issues</li></ul>Requirements<ul><li>Diploma or Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field</li><li>2&ndash;4 years of experience in IT support or helpdesk coordination</li><li>Strong understanding of Windows/Mac OS, networking basics, and common business applications</li><li>Experience with ticketing systems (e.g., ServiceNow, Jira, or similar)</li><li>Excellent communication and organizational skills</li><li>Ability to multitask and manage priorities in a fast-paced environment</li><li>Strong problem-solving mindset and customer service orientation</li></ul>Preferred Skills<ul><li>Knowledge of Active Directory, Office 365, and cloud services</li><li>Basic understanding of IT security practices</li><li>Experience working in a multi-branch or corporate IT environment</li></ul>Work LocationExotica IT Solutions LLC &ndash; Branch 6 Doha, Qatarالراتب المدفوع: QAR٠٫٠٠&nbsp;لكل عامموقع العمل: بشكل شخصي

IT Support Coordinator

Exotica IT Solutions LLC (Branch 3)

IT Support CoordinatorExotica IT Solutions LLC (Branch 3) &ndash; Doha, QatarPosition OverviewThe IT Support Coordinator is responsible for overseeing day-to-day technical support operations at Exotica IT Solutions LLC (Branch 3) in Doha. This role ensures efficient handling of IT service requests, smooth coordination between users and technical teams, and timely resolution of hardware, software, and network-related issues. The position plays a key role in maintaining IT service quality and operational continuity across the branch.Key Responsibilities<ul><li>Coordinate and manage incoming IT support requests via ticketing systems, email, or phone.</li><li>Prioritize, assign, and track support tickets to ensure timely resolution.</li><li>Act as the main liaison between end-users and IT engineers or vendors.</li><li>Monitor IT systems, network performance, and escalate critical issues when necessary.</li><li>Provide first-line technical support for hardware, software, and connectivity issues.</li><li>Maintain accurate records of IT assets, incidents, and service history.</li><li>Assist in IT procurement coordination, including hardware/software requests and vendor communication.</li><li>Ensure compliance with IT policies, security standards, and company procedures.</li><li>Support installation, configuration, and updates of systems and applications.</li><li>Prepare periodic reports on support performance, recurring issues, and system downtime.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree or diploma in Information Technology, Computer Science, or related field.</li><li>2&ndash;4 years of experience in IT support or helpdesk coordination.</li><li>Strong understanding of Windows/Mac OS, networking basics, and common business applications.</li><li>Experience with IT ticketing systems (e.g., ServiceNow, Jira, or similar).</li><li>Excellent communication and coordination skills.</li><li>Ability to handle multiple tasks and prioritize under pressure.</li><li>Strong problem-solving and customer service orientation.</li></ul>Preferred Skills<ul><li>Knowledge of Active Directory, Office 365, and basic network troubleshooting.</li><li>ITIL Foundation certification is an advantage.</li><li>Experience in a multi-branch or corporate IT environment.</li></ul>Work LocationExotica IT Solutions LLC (Branch 3) Doha, QatarPay: Up to QAR640,000.00 per yearWork Location: In person

Casado Aplicador LLC

Job Title: Application Support Coordinator Company: Casado Aplicador LLC Location: Doha, QatarJob Summary: Casado Aplicador LLC is looking for a proactive and technically skilled Application Support Coordinator to ensure the smooth operation, maintenance, and support of our business applications. The ideal candidate will act as a bridge between end users and technical teams, resolving issues efficiently while contributing to system improvements and user satisfaction.Key Responsibilities:<ul><li>Provide first-line support for business applications, troubleshooting issues and ensuring timely resolution</li><li>Coordinate with internal IT teams and external vendors to escalate and resolve complex technical problems</li><li>Monitor application performance and proactively identify potential issues</li><li>Maintain accurate records of incidents, service requests, and resolutions in the ticketing system</li><li>Assist in system updates, upgrades, and testing to ensure functionality and reliability</li><li>Develop and maintain user guides, documentation, and training materials</li><li>Support end-user training sessions and onboarding for new systems or updates</li><li>Ensure compliance with company policies, data security standards, and best practices</li><li>Collaborate with cross-functional teams to improve application usability and efficiency</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field</li><li>1&ndash;3 years of experience in application support, IT support, or a similar role</li><li>Strong problem-solving and analytical skills</li><li>Excellent communication and interpersonal abilities</li><li>Familiarity with ticketing systems, databases, and enterprise applications</li><li>Ability to manage multiple tasks and prioritize effectively in a fast-paced environment</li></ul>Preferred Skills:<ul><li>Experience with ERP, CRM, or other enterprise systems</li><li>Basic knowledge of SQL or database querying</li><li>Understanding of ITIL principles or service management frameworks</li><li>Experience working in a multicultural and collaborative environment</li></ul>What We Offer:<ul><li>Competitive salary and benefits package</li><li>Opportunities for professional growth and skill development</li><li>Supportive and collaborative work environment</li><li>Exposure to diverse technologies and business applications</li></ul>Job Type: Full-timePay: Up to QAR630,000.00 per yearWork Location: In person

Application Support Coordinator

Inmakes

Inmakes LLC is a technology solutions provider headquartered in Doha, Qatar. We specialize in delivering innovative IT services, technical support, and secure infrastructure solutions that empower businesses to operate efficiently and confidently. Our mission is to provide reliable, responsive, and professional IT support that ensures seamless technology operations for our clients.Position Overview We are seeking an IT Support Coordinator to oversee and manage daily IT support operations. This role requires a detail-oriented professional with strong organizational skills, technical expertise, and the ability to coordinate between end-users, IT teams, and vendors. The IT Support Coordinator will play a key role in ensuring smooth IT workflows and maintaining Inmakes LLC&rsquo;s reputation for service excellence.Key Responsibilities<ul><li>Coordinate IT support activities including troubleshooting, system maintenance, and user assistance.</li><li>Liaise with employees to address IT-related inquiries and escalate complex issues.</li><li>Collaborate with IT teams and vendors to ensure timely resolution of technical problems.</li><li>Maintain accurate records of support requests, incidents, and resolutions.</li><li>Support compliance initiatives and ensure adherence to IT policies and procedures.</li><li>Prepare reports on IT support performance and recommend improvements.</li><li>Ensure compliance with Qatar&rsquo;s IT regulations and company standards.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field.</li><li>2&ndash;4 years of experience in IT support or coordination.</li><li>Strong knowledge of IT systems, troubleshooting, and support processes.</li><li>Excellent communication, organizational, and problem-solving skills.</li><li>Proficiency in MS Office Suite, IT support tools, and ticketing systems.</li><li>Certifications such as CompTIA, ITIL, or Microsoft are an advantage.</li></ul>What We Offer<ul><li>Competitive salary and benefits package.</li><li>Opportunity to grow within a dynamic Qatar-based IT company.</li><li>Professional development and career advancement opportunities.</li><li>A collaborative and innovation-driven work environment.</li></ul>How to Apply Interested applicants may send their CV and cover letter via Indeed or directly to the company&rsquo;s recruitment team, highlighting their experience in IT support and achievements in coordinating technical operations.Job Type: Full-timePay: Up to QAR650,000.00 per yearWork Location: In person

Devipe LLC (Branch)

Devipe LLC is a trusted technology solutions provider with a branch in Doha, Qatar. We specialize in delivering reliable IT infrastructure, support services, and innovative solutions that empower businesses to operate securely and efficiently.Position OverviewWe are seeking a proactive and detail-oriented IT Support Coordinator to oversee IT support operations, manage technical requests, and ensure smooth communication between clients, vendors, and internal teams. This role requires strong organizational skills, technical expertise, and the ability to coordinate IT support activities effectively.Key Responsibilities<ul><li>Coordinate IT support requests and assign tasks to support staff.</li><li>Monitor and track IT issues, ensuring timely resolution.</li><li>Liaise with vendors and service providers for escalated technical problems.</li><li>Maintain accurate records of IT support activities, incidents, and resolutions.</li><li>Assist in system installations, configurations, and upgrades.</li><li>Ensure compliance with Qatar&rsquo;s IT regulations and company policies.</li><li>Prepare reports on IT performance, support activities, and system reliability.</li><li>Support training initiatives for staff on IT systems and best practices.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field.</li><li>3&ndash;6 years of experience in IT support or coordination roles.</li><li>Strong knowledge of IT infrastructure, operating systems, and networking.</li><li>Excellent organizational, communication, and problem-solving skills.</li><li>Familiarity with IT ticketing systems, CRM tools, and Microsoft Office.</li><li>Relevant certifications (CompTIA A+, Microsoft Certified, ITIL) are an advantage.</li><li>Ability to multitask and manage priorities in fast-paced environments.</li></ul>What We Offer<ul><li>Competitive salary and performance-based incentives.</li><li>Opportunity to grow within a dynamic IT solutions company.</li><li>Exposure to diverse projects and advanced technologies.</li><li>A collaborative, supportive, and growth-oriented environment.</li></ul>How to ApplyInterested applicants may send their CV and cover letter via Indeed or directly to Devipe LLC&rsquo;s recruitment team in Doha, Qatar, highlighting their IT coordination expertise, achievements, and vision for enhancing system reliability.Job Type: Full-timePay: Up to QAR640,000.00 per yearWork Location: In person

Maison Monelys LLC

Retail CoordinatorMaison Monelys LLC &ndash; Doha, QatarPosition SummaryThe Retail Coordinator supports the daily operations of Maison Monelys LLC&rsquo;s retail activities in Doha. This role ensures smooth store execution, strong customer experience, effective inventory coordination, and consistent alignment between retail teams, management, and brand standards. The Retail Coordinator plays a key role in maintaining operational excellence and driving sales performance across retail locations.Key ResponsibilitiesRetail Operations Support<ul><li>Assist in the day-to-day coordination of retail store activities</li><li>Ensure all stores follow company policies, procedures, and visual merchandising standards</li><li>Monitor store readiness, cleanliness, and product presentation</li></ul>Sales &amp; Performance Tracking<ul><li>Track daily, weekly, and monthly sales performance across retail outlets</li><li>Prepare basic sales reports and highlight trends or issues to management</li><li>Support store teams in achieving sales targets</li></ul>Inventory Coordination<ul><li>Assist in stock management, including receiving, transferring, and replenishment of goods</li><li>Coordinate with warehouse and suppliers to ensure product availability</li><li>Help conduct regular stock counts and audits</li></ul>Customer Experience<ul><li>Ensure a high standard of customer service across all retail points</li><li>Handle or escalate customer inquiries, complaints, and feedback appropriately</li><li>Support staff training on customer engagement standards</li></ul>Visual Merchandising Support<ul><li>Assist in implementing seasonal displays and promotional setups</li><li>Ensure brand guidelines are consistently followed in all stores</li></ul>Communication &amp; Administration<ul><li>Act as a liaison between retail stores, management, and other departments</li><li>Maintain accurate records of retail operations and reporting documents</li><li>Support scheduling, coordination of store staff, and operational communications</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Business, Retail Management, or related field preferred</li><li>2&ndash;4 years of experience in retail operations or coordination</li><li>Strong organizational and multitasking skills</li><li>Excellent communication and interpersonal abilities</li><li>Proficiency in MS Office (Excel, Word, reporting tools)</li><li>Experience in luxury or premium retail is an advantage</li></ul>Preferred Attributes<ul><li>Detail-oriented and highly organized</li><li>Strong problem-solving mindset</li><li>Ability to work in a fast-paced retail environment</li><li>Customer-focused attitude with strong service orientation</li></ul>الراتب المدفوع: QAR٠٫٠٠&nbsp;لكل عامموقع العمل: بشكل شخصي

Retail Coordinator

Ospe Floor

Here is a professional job description for a Flooring Sales Coordinator at OSPE Floor LLC, Doha:Flooring Sales CoordinatorOSPE Floor LLC &ndash; Doha, QatarPosition SummaryOSPE Floor LLC is seeking a motivated and detail-oriented Flooring Sales Coordinator to support our sales operations in Doha. The role is responsible for coordinating flooring sales activities, managing client communications, preparing quotations, and ensuring smooth order processing from inquiry to installation. The ideal candidate has strong organizational skills, excellent customer service abilities, and experience in sales coordination within the construction or flooring industry.Key Responsibilities<ul><li>Coordinate daily sales activities for flooring products including vinyl, carpet, wood, and specialty flooring systems</li><li>Handle customer inquiries via phone, email, and in-person meetings</li><li>Prepare and issue quotations, proposals, and sales orders accurately and in a timely manner</li><li>Liaise with the operations and installation teams to ensure proper project scheduling and execution</li><li>Track order status and provide regular updates to clients</li><li>Maintain and update customer records, pricing lists, and sales documentation</li><li>Support the sales team in achieving monthly and annual sales targets</li><li>Follow up on leads and assist in converting inquiries into confirmed sales</li><li>Coordinate with suppliers and logistics teams for product availability and delivery timelines</li><li>Ensure high levels of customer satisfaction throughout the sales and after-sales process</li></ul>Requirements<ul><li>Previous experience in sales coordination, preferably in flooring, interiors, construction, or building materials</li><li>Strong communication skills in English (Arabic is an advantage)</li><li>Proficiency in MS Office (Excel, Word, Outlook) and CRM systems</li><li>Excellent organizational and multitasking abilities</li><li>Attention to detail and strong follow-up skills</li><li>Ability to work under pressure and meet deadlines</li><li>Bachelor&rsquo;s degree or diploma in Business Administration, Sales, or related field preferred</li></ul>Benefits<ul><li>Competitive salary package</li><li>Opportunity to work with a growing flooring solutions company in Doha</li><li>Professional development and career growth opportunities</li><li>Supportive and collaborative work environment</li></ul>If you want, I can also tailor this into a short LinkedIn post, a recruitment ad, or a CV-ready job experience entry.Job Type: Full-timeWork Location: In person

Flooring Sales Coordinator

Explore 1720+ Customer support coordinator in Doha this May. Find roles across top companies and apply now to boost your career.

1720 customer support coordinator jobs In Doha

IT Support Coordinator

IT Support Coordinator

Application Support Coordinator

IT Support Coordinator

IT Support Coordinator

Retail Coordinator

Flooring Sales Coordinator