customer support representative Jobs in Lahore

customer support representative

customer service representative Jobs in Lahore

customer service representative

customer services specialist Jobs in Lahore

customer services specialist

customer sales representative Jobs in Lahore

customer sales representative

customer service representative (csr) Jobs in Lahore

customer service representative (csr)

customer support engineer

Location: KarachiROLE &amp; RESPONSIBILITIES:Duties and responsibilities include the following, but are not limited to:<ul><li>Provide initial assessment of urgency and business impact on all support via calls and emails</li><li>Perform initial troubleshooting to identify the root cause by eliminating step-by-step possible root causes of the incident</li><li>Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams</li><li>Maintain ownership of restaurant technical issues and services, ensuring they receive resolution within a committed timeline.</li><li>Perform a comprehensive root cause analysis and advise on how to avoid such incidents in the future</li><li>Record incident resolution in the system and communicate to all managers.</li><li>Document knowledge in the form of a knowledge base, tech notes and articles</li><li>Responsible for installation, administration, and testing of operating systems, software, switches, cabling, and other related network components/equipment under the guidance of the Team Lead per standards.</li><li>Assists the Network team in developing, monitoring, and implementing network security procedures for safeguarding all networking systems.</li></ul>EDUCATION and EXPERIENCE <ul><li>Bachelor's degree in Information Technology/Computer Science.</li><li>At least 1-2 years of experience in a support role.</li></ul>Job Type: Full-timePay: From Rs75,000.00 per monthApplication Question(s):<ul><li>Please mention your current gross salary?</li><li>Are you comfortable with travelling to different locations &amp; cities for IT support? </li></ul>Work Location: In person

IT Support Executive- Lahore

MEP Solutions

Our company is the sister firm of IZHAR construction company Pvt Ltd. Accurate Pvt, Ltd (Digital Meters manufacturing firm) is seeking a full-time on-site Costing &amp; Proposal Engineer to join our team at Head Office for permanent post. The ideal candidate should have expertise in costing and proposal of Digital Meters.Roles and Responsibility:<ul><li>Review of Tender Documents (Like Drawings, Specification &amp; BOQ etc.) to understand the scope and ensure all the required information is provided for bidding process.</li><li>To minutely study RFQs and identify customer need for preparation of commercial proposals.</li><li>To coordinate with design department for predesign and prepare the BOQ against customer needs.</li><li>To get the material rate from procurement department as well as from market (Local &amp; international), if required.</li><li>To coordinate with customers regarding due clarifications, requirement and other enquiry related matters.</li><li>Assist the Planning &amp; Contract department in providing the budgetary and proper bid submission.</li><li>Prepare Techno commercial Proposal in accordance with requirement of customer.</li><li>Meeting with client / consultant to kill the ambiguities for proper bid submission.</li><li>Technical and financial evaluation and comparison of quotations of suppliers and sub-contractors.</li><li>Pricing material and labor cost for all BOQ items using comparison and pre-determined manpower production rate.</li><li>Give Review of final summary and commercial proposal to higher management.</li><li>Preparation of project documents (Material Submittal Log, Shop drawings Log, Procurement Logs, Cash Flows etc.)</li><li>Negotiation with vendors for final discounted offer.</li><li>Preparation of Material Submittals for consultant&rsquo;s approval.</li><li>Assist the Design department for rectification of consultant comments on Shop drawings and Material Submittals.</li><li>Coordinate with Procurement Department, generate the PRN for material and ensure timely delivery of material.</li><li>Meetings and co-ordination with consultant for timely completion of project.</li><li>Responsible for communication with Consultant and Client discussing and resolving on-site issues which may arise during the construction.</li></ul>Qualification: Bachelor's degree in electrical.Experience: 3 to 4 years relevant experience.Job Type: Full-timePay: Rs70,000.00 - Rs80,000.00 per monthWork Location: In person

Costing and proposal Engineer

Simcoe IT

Job Title: Automotive Parts Engineer Location: Pull 111 SB 15 Km Faisalabad Road sargodha Working Days: Mon &ndash; Sat Working Hours: 9 am to 6 pm Salary: PKR 120,000 &ndash; 250,000 per month (Based on experience)Job SummaryWe are looking for an Automotive Parts Engineer to manage the sourcing and quality inspection of automotive spare parts imported from China. The ideal candidate should have strong knowledge of auto parts, part number identification, quality standards, and supplier coordination. The role will also support the maintenance of the company's construction trucks by ensuring the correct spare parts are imported.Responsibilities<ul><li>Source automotive spare parts from China.</li><li>Verify part numbers and product specifications.</li><li>Inspect the quality of imported parts.</li><li>Coordinate with suppliers regarding product requirements.</li><li>Ensure the correct parts are imported based on market demand.</li><li>Support the maintenance team in sourcing spare parts for company trucks.</li><li>Maintain records of suppliers, products, and inventory.</li><li>Coordinate with procurement and warehouse teams.</li></ul>Requirements<ul><li>Bachelor's degree in Automobile/Mechanical Engineering.</li><li>3&ndash;5 years of experience in automotive spare parts, procurement, or quality inspection.</li><li>Strong knowledge of automotive spare parts and part number identification.</li><li>Experience with imported auto parts is preferred.</li><li>Good communication skills and proficiency in MS Excel.</li></ul>Pay: Rs120,000.00 - Rs250,000.00 per monthApplication Question(s):<ul><li>This position is based in Sargodha. Are you willing to relocate to Sargodha for this role?</li><li>How many years of experience do you have in the automotive industry?</li><li>Which types of vehicles have you worked on (cars, trucks, heavy machinery, construction equipment, etc.)?</li><li>Is your experience related to automotive spare parts, procurement, quality inspection, or maintenance?</li><li>Which automotive spare parts are you most familiar with?</li><li>How do you ensure that the correct spare part is ordered for a vehicle?</li><li>Have you ever sourced automotive spare parts from China or other international suppliers?</li><li>Which sourcing platforms or suppliers have you worked with? (Alibaba, Made-in-China, direct manufacturers, etc.)</li><li>How would you rate your MS Excel skills? Have you worked with any ERP or inventory management system?</li></ul>Work Location: In person

Automotive Spare Parts Engineer

SAT International

SAT International seeks a skilled Proposal Engineer to join our dynamic team. The Proposal Engineer plays a crucial role in developing precise and competitive proposals that align with client requirements and company objectives. This position demands a strong foundation in project management, cost estimation, and contract review to effectively contribute to winning bids and supporting business growth. The ideal candidate possesses a Master's degree in engineering or an equivalent technical field and has at least two years of relevant experience. Excellent spoken and written English skills are essential for effective communication internally and with clients. The Proposal Engineer collaborates closely with cross-functional teams to analyze client needs and prepare detailed bills of materials and cost estimates. They participate in bid/no-bid decision-making processes and conduct thorough risk analysis to minimize potential pitfalls in project proposals. While this role does not involve managing a team, strong organizational skills and the ability to work independently are vital to ensure timely and accurate submission of proposals consistent with company standards and client expectations.Responsibilities<ul><li>Develop comprehensive and competitive proposals by integrating client requirements, technical specifications, and cost considerations.</li><li>Collaborate with cross-functional departments including engineering, procurement, and finance to gather necessary information for proposal preparation.</li><li>Prepare detailed bills of materials (BOM) and cost estimations to accurately reflect project scope and pricing.</li><li>Review contracts and bid documents to identify risks, terms, and conditions that may impact the proposal.</li><li>Participate in bid/no-bid decision-making by evaluating the feasibility and strategic fit of potential contracts.</li><li>Analyze client needs and provide tailored solutions that align with company capabilities and project objectives.</li><li>Manage the bid submission process ensuring compliance with deadlines and all required documentation.</li><li>Maintain accurate records of all proposal development activities and communicate updates to relevant stakeholders.</li><li>Conduct thorough risk analysis related to technical, financial, and contractual aspects to protect company interests.</li><li>Coordinate with clients to clarify proposal-related details and improve client relationship management.</li><li>Continuously improve proposal development processes and templates to enhance efficiency and quality.</li><li>Keep up-to-date with industry trends, standards, and best practices to maintain competitive advantage.</li></ul>Job SkillsContract ReviewTime ManagementContract Negotiation SupportVendor CoordinationTechnical WritingClient Needs AnalysisBid/No-Bid Decision MakingClient Relationship ManagementCross Functional CollaborationProject ManagementProposal DevelopmentCost EstimationRisk AnalysisBid ManagementBill of Materials (BoM) PreparationExcellent Written and Spoken English skillsGeneral technical knowledgePay: Up to Rs80,000.00 per monthEducation:<ul><li>Master's (Preferred)</li></ul>Work Location: In person

Proposal Engineer

Tayseer G T

Company DescriptionTo directly reach HR - Apply at https://seersolutions.keka.com/careers/jobdetails/4002SeerSolutionz offers advanced, comprehensive solutions to financial institutions, enabling them to deliver financial products in a fast, easy, convenient, and cost-effective manner. By digitalizing processes and activities, the company helps financial partners remain competitive in a rapidly evolving industry. Backed by strong research and development capabilities, SeerSolutionz empowers its partners to adapt to market challenges. A dedicated and selective team ensures the organization's goals align with the needs of financial institutions.Role DescriptionThis is a full-time, on-site role based in Lahore for a Solution Engineer. The chosen candidate will design, develop, and implement solutions using .Net, MVC, JavaScript, AngularJS, HTML, CSS, and PostgreSQL. The Solution Engineer will work in an agile environment, collaborating with cross-functional teams to fulfill project requirements. They will also work with Docker for development and deployment environments and ensure seamless integration of systems while providing technical consultations to support clients and internal teams.Qualifications<ul><li>Proven experience in Software Development with expertise in .Net, MVC, JavaScript, AngularJS, HTML, CSS, PostgreSQL, and working in an agile development environment</li><li>2-8 yrs Exp</li><li>Strong skills in Consulting and Presales to understand client requirements and deliver tailored solutions effectively</li><li>Experience with Integration of software systems and using Docker-based development and deployment environments</li><li>Understanding of Sales concepts related to software solutions</li><li>Excellent problem-solving, troubleshooting, and communication abilities</li><li>Bachelor's degree in Computer Science, Software Engineering, or a related field</li><li>Experience in the financial technology sector is a plus</li><li>Microservices architecture</li><li>Dockers</li></ul>Apply directly to reach us in the link for the positionhttps://seersolutions.keka.com/careers/applyjob/2547Pay: From Rs1.00 per monthWork Location: In person

Dot net developer

Global Engineering Services

Timings: 9:00 PM &ndash; 6:00 AM (Monday to Friday)Position Title: Quality Management EngineerOverall Purpose of the Role:Responsible for maintaining the Quality Management System (QMS), writing procedures and processes to support the QMS development. Undertake audits across all areas of the business as well as across the supply chain. Provide training and champion the Quality Management System. Work under general supervision, reviewed at project milestones and/or on completion by Senior Management.Key Responsibilities: General and Task Management<ul><li>&middot; Implement the Quality Management System throughout the company, including any business accreditations</li><li>&middot; Maintain the Quality Manuals and Quality Procedures and ensure contents are -appropriate for business</li><li>&middot; Organize and manage the plant internal audit system and the corrective action reporting system</li><li>&middot; Conduct Quality Systems audits and assist in training/guidance to other auditors</li><li>&middot; Participate in external Quality System audits</li><li>&middot; Coordinate the review of Quality procedures associated with plant continuous improvement initiatives</li><li>&middot; Plan Standard Operating practices required under the overriding Quality procedures</li><li>&middot; Maintain the Standard Operating Procedure content and coordinate the issuing of these documents</li><li>&middot; Support other functional areas of the business including procurement, business services and design</li><li>&middot; Collate quality data for monitoring targets</li><li>&middot; Assist with training of quality awareness</li><li>&middot; Report on Key Performance Indicators (KPIs) in order to adhere to process and prevent occurrence of any non-conformity relating to product, process or system</li><li>&middot; Promote the use of customer preferred techniques for continuous improvement such as Six-Sigma, Poka-Yoke (Error Proofing), and Measurement System Analysis</li><li>&middot; Undertake special projects as required</li><li>&middot; Contribute to continuous improvement activities</li><li>&middot; Quality control of work by appropriate reviews</li><li>&middot; Support and lead process improvement activities</li><li>&middot; Write reports and present progress at project meetings and to clients</li><li>&middot; Achieve goals within budget</li><li>&middot; Plan projects or subtasks so they may be tracked and presented</li><li>&middot; Attend various meetings and action/communicate instructions</li><li>&middot; Undertake continuous training and development</li><li>&middot; Perform root cause analysis and resolve problems</li><li>&middot; Independently determine approach and assigned tasks</li><li>People Management</li><li>&middot; Lead and/or support trainee engineers</li><li>&middot; Train people within own work group</li></ul>Relationship Management<ul><li>&middot; Liaise with cross functional team to implement an effective, documented process that defines product Quality requirements, best practice and training materials to support continuous improvement initiatives</li><li>&middot; Liaise and communicate with other departments, customers, suppliers and other service providers</li><li>&middot; Liaise with customers, joint ventures and supply chain partners</li><li>&middot; Communicate efficiently throughout the shop floor and with own and customer&rsquo;s management</li></ul>Self-Management<ul><li>&middot; Comply with the Health, Safety and Environmental Policies</li><li>&middot; Assertive, resilient and welcomes change</li><li>&middot; Engages interest and participation of others and has a collaborative approach to working with others</li><li>&middot; Proactively contributes to the team</li><li>&middot; Actively committed to team development</li><li>&middot; Shows moral courage, openness and honesty in all dealings</li></ul>Skills &amp; Attributes:<ul><li>&middot; Knowledge of quality systems</li><li>&middot; Strong knowledge of Advanced Product Quality Planning (APQP), Production Part Approval Process (PPAP), Failure Mode and Effect Analysis (FMEA), Statistical Process Control (SPC)</li><li>&middot; Lean Manufacturing knowledge</li><li>&middot; Knowledge of ISO9001, ISO13485 and AS9100</li><li>&middot; Understanding of ISO14001 and Health and Safety Practices</li><li>&middot; Knowledge of measurement</li><li>&middot; Understanding of engineering drawings and manufacturing processes</li><li>&middot; Ability to work in a diverse and dynamic environment</li><li>&middot; Good communication and interpersonal skills</li><li>&middot; Negotiation skills</li><li>&middot; Ability to present data effectively</li><li>&middot; Understanding of cost and financial impacts</li><li>&middot; Ability to work on own initiative</li></ul>Qualifications and Experience Levels:<ul><li>&middot; Relevant business/commercial or manufacturing/engineering degree preferred,</li><li>&middot; Membership of an industry related Professional Body would be advantageous</li><li>&middot; Previous experience in a high-mix-low- volume manufacturing environment, preferably medical and aerospace</li><li>&middot; Experience of working in Quality Assurance</li><li>&middot; Six Sigma/Lean Manufacturing skills</li><li>&middot; Experience of dealing with customers and suppliers.</li></ul>Application Question(s):<ul><li>Are you interested to work in the night shift?</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

QMS Engineer- ISO9001, ISO13485 , AS9100 & ISO14001 Certified

ITC Worldwide

<div>
 
 About ITC Worldwide
 
 
 
 About the job AWS Authorized Instructor
 
 
 ITC Worldwide is a premier provider of cutting-edge technology training and consultancy services. We specialize in delivering high-impact learning experiences across cloud platforms, with a strong focus on AWS, Microsoft, and other enterprise technologies. Our mission is to empower professionals and organizations with the skills they need to thrive in a digital-first world.
 
 
 
 Job Overview
 
 
 
 We are seeking a certified and experienced AWS Authorized Instructor (AAI) to join our elite team of trainers. The ideal candidate will possess deep expertise in AWS services and architectures, a passion for teaching, and a proven ability to deliver engaging and effective training sessions to diverse audiences. This role blends technical mastery with instructional excellence and offers the opportunity to shape the next generation of cloud professionals.
 
 
 
 Key Responsibilities
 
 
 
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 Deliver official AWS training courses to corporate clients, professionals, and students.
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 Customize training programs to meet specific client needs and learning objectives.
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 Facilitate hands-on labs, real-world scenarios, and interactive sessions to reinforce learning.
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 Stay current with AWS updates, certifications, and best practices to ensure training relevance.
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 Collaborate with curriculum developers to enhance course materials and lab environments.
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 Provide mentorship and guidance to learners pursuing AWS certifications.
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 Conduct assessments and evaluations to measure training effectiveness.
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 Support marketing and sales teams in promoting AWS training offerings.
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 Maintain AWS Authorized Instructor status through continuous learning and certification.
 
 
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 </ul>
 
 Required Skills And Qualifications
 
 
 
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 AWS Authorized Instructor (AAI) certification.
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 Minimum of 7-10 years of experience in cloud computing, with a strong focus on AWS.
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 Proven track record of delivering AWS training across various domains (e.g., Architecting, DevOps, Security).
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 Deep understanding of AWS services such as EC2, S3, Lambda, VPC, IAM, CloudFormation, and more.
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 Excellent presentation, communication, and interpersonal skills.
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 Experience in instructional design and adult learning methodologies.
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 Ability to adapt training delivery to different learning styles and technical levels.
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 Strong problem-solving skills and attention to detail.
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 Willingness to travel for on-site training engagements.
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 Bachelor's degree in Computer Science, Information Technology, or a related field.
 
 
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 </ul>
 
 Preferred Skills
 
 
 
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 Additional AWS certifications (e.g., Solutions Architect Professional, DevOps Engineer).
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 Experience with other cloud platforms (Azure, Google Cloud).
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 Familiarity with DevOps tools and practices.
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 Ability to create multimedia and interactive training content.
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 Knowledge of project management frameworks (Agile, Scrum).
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 Experience in course development, examination, and assessment.
 
 
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 Professional Development
 
 
 
 As part of ITC Worldwide, youll have access to continuous learning opportunities, collaboration with top-tier instructors, and a platform to grow your influence in the cloud training ecosystem.
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AWS Authorized Instructor

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