customer support representative Jobs in Lahore

customer support representative

sales executive

customer sales representative Jobs in Lahore

customer sales representative

customer support executive Jobs in Lahore

customer support executive

customer service representative Jobs in Lahore

customer service representative

customer support engineer

Daztech Private Limited

Job Description:<ul><li>Oracle storage and systems support</li><li>Oracle Linux / Solaris / Unix Support to customers</li><li>Virtualization (KVM)</li><li>Able to demonstrate high initiative and ownership of issues</li><li>Able to work at a fast pace and achieve pre-determined billable utilization goals</li><li>Able to work at a high level independently, utilizing other resources with good judgment</li><li>Responsible supporting infrastructure technology implementations in Technology Support Services</li><li>Good written, verbal and interpersonal skills</li><li>Provide subject matter expertise, advice and consultancy for assigned technology and infrastructure systems</li><li>Installing and configuring hardware and different software products as per project requirement</li><li>Troubleshoot and resolve issues when contacted by clients by providing both on-site and remote support</li><li>Managing assigned projects and program components to deliver services in accordance with established objectives.</li><li>Complete time logs in helpdesk after completing tasks to ensure accurate and timely time tracking, project management and record.</li></ul>Required Qualifications:<ul><li>Minimum 5-7 years of experience.</li><li>Virtualization (KVM/ VMware)</li><li>Hands on experience for Oracle systems and storages</li><li>BS &ndash; computer science or equivalent</li><li>Linux administration</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>How much total experience you have?</li><li>Your Current Salary?</li><li>Your Expected Salary?</li><li>Do you have to serve notice period?</li><li>Are you the resident of Lahore?</li></ul>Work Location: In person

Senior Customer Support Engineer

ASK Development pvt Limited

Job descriptionA leading Telecom Company Required Online technical support engineer<ul><li>Key Responsibilities:</li><li>Respond promptly to customer inquiries via chat, email, or support systems.</li><li>Diagnose, troubleshoot, and resolve hardware, software, or connectivity issues remotely.</li><li>Guide customers through step-by-step solutions and provide product usage assistance.</li><li>Escalate complex issues to higher-level support or engineering teams when necessary.</li><li>Document all technical interactions, resolutions, and feedback in the ticketing system.</li><li>Follow standard operating procedures (SOPs) and service-level agreements (SLAs).</li><li>Provide remote configuration, installation, and upgrade support where applicable.</li><li>Educate users about product features, system updates, and preventive measures.</li><li>Collaborate with the technical team to identify recurring issues and suggest improvements.</li><li>Ensure customer satisfaction by delivering professional, courteous, and effective support</li></ul>Requirement:Education: BS IT/ CS/Electrical engineer (Graduate)Salary: 40,000 (Please note that there is incentive available on performance base )Benefits Provided:<ul><li>Medical Insurance</li><li>Job Type: Full-time</li></ul>Shift: Rotational : every month your shift will be changeJob Type: Full-timeLocation:<ul><li>Lahore johar town</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs55,000.00 per monthApplication Question(s):<ul><li>Do you have good communication in English ?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

fresh IT/BSCS Graduates

Motive

<div>
 
 Who We Are
 
 
 
 Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.
 
 
 Motive serves nearly 100,000 customers &ndash; from Fortune 500 enterprises to small businesses &ndash; across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.
 
 
 Visit gomotive.com to learn more.
 
 
 
 Location:
 
 PK - Lahore
 
 (On-Site)( Timing 6pm-3am)
 
 
 
 
 Job Type:
 
 Full-Time
 
 
 
 Who We Are
 
 
 
 Motive builds technology to improve the safety, productivity, and profitability of businesses that power the physical economy. The Motive Automated Operations Platform combines IoT hardware with AI-powered applications to automate vehicle and equipment tracking, driver safety, compliance, maintenance, spend management, and more. Motive serves more than 120,000 businesses, across a wide range of industries including trucking and logistics, construction, oil and gas, food and beverage, field service, agriculture, passenger transit, and delivery.
 
 
 Motive is proud to be a Forbes Cloud 100 company and a 2020 Career-Launching Company by Wealthfront.
 
 
 
 Job Description
 
 
 
 As an integral member of our dynamic team, the IT Support Engineer holds the pivotal responsibility of championing end-user satisfaction through adept IT support. Tasked with monitoring and maintaining our company's computer systems, the IT Support Engineer performs hardware and software installations and elevates our technological prowess by tackling logical, analytical, and technical challenges independently and through collaborative efforts with internal teams and valued vendor partnerships.
 
 
 
 Role Overview
 
 
 
 We are looking for a skilled and customer-focused IT Support Engineer who can deliver high-quality technical support across endpoint systems, SaaS applications, and core IT services. This role requires hands-on experience with MacOS, Windows, and Linux environments, strong troubleshooting abilities, and the capability to support users both onsite and remotely. The ideal candidate will also have exposure to modern IT operations, including MDM platforms, ticketing systems, cloud productivity tools, and emerging AI-driven support workflows
 
 
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Provide end-to-end IT support across MacOS, Windows, and Linux environments, including mass OS installations, upgrades, and configurations
 </li>
 <li>
 Manage employee onboarding and offboarding (onsite and remote), covering device provisioning and MDM enrolment
 </li>
 <li>
 Provide IT Support for MDM platforms such as Kandji and Microsoft Intune
 </li>
 <li>
 Hands-on MacOS support and advanced troubleshooting for Windows OS issues
 </li>
 <li>
 Support enterprise SaaS tools including Google Workspace (G Suite), Okta, Salesforce, and collaboration platforms
 </li>
 <li>
 Provide onsite support for office users and remote support via Jira tickets, email, and Slack
 </li>
 <li>
 Maintain accurate IT asset inventory and device lifecycle records
 </li>
 <li>
 Assist with basic network and infrastructure troubleshooting and maintain awareness of next-generation firewalls
 </li>
 <li>
 Basic understanding of current AI trends and how AI can assist in IT support ticket management
 
 
 </li>
 </ul>
 
 What We&rsquo;re Looking For
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Engineering, or equivalent practical experience
 </li>
 <li>
 1&ndash;6 years of IT support experience in a corporate or fast-paced environment
 </li>
 <li>
 Strong working knowledge of MacOS and Windows, with basic Linux familiarity
 </li>
 <li>
 Hands-on experience with MDM solutions (Kandji, Microsoft Intune, or similar)
 </li>
 <li>
 Solid understanding of ticketing systems such as Jira Service Management
 </li>
 <li>
 Practical experience supporting GWS, SSO, CRM, VoIP and other SaaS applications
 </li>
 <li>
 Good foundational knowledge of networking concepts (TCP/IP, DNS, DHCP, VPNs) and general infrastructure
 </li>
 <li>
 Awareness of modern IT security concepts and tools, including next-generation firewalls
 </li>
 <li>
 Understanding of how AI and automation are applied in IT support workflows
 </li>
 <li>
 Strong communication and customer-handling skills with a problem-solving mindset
 </li>
 <li>
 Flexibility to work varying hours or shifts when required
 </li>
 <li>
 Relevant certifications (CCNA, Microsoft 365, etc.) and call-center IT support experience are a plus
 
 
 </li>
 </ul>
 
 Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.
 
 
 
 
 Please review our Candidate Privacy Notice here.
 
 
 
 
 UK Candidate Privacy Notice here.
 
 
 
 
 The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.
 
</div>

IT Support Engineer

Top Line Resource Group (TLRG)

Location: DHA phase 8, Lahore Job timing: 11PM - 07AM Pakistan time (Full time Onsite) Night ShiftWe are hiring immediately for a Customer Support Specialist to join our team supporting an e-commerce business. This role is ideal for someone who writes well, types quickly, stays organized, and is comfortable using modern AI tools in a professional setting.This role is a strong fit for someone who writes well, types quickly, stays organized, and is comfortable using modern AI tools in a professional setting.Primary Responsibilities<ul><li>Provide timely, thoughtful customer support primarily through email</li><li>Manage customer tickets and work issues toward resolution during the shift</li><li>Monitor and respond to Amazon buyer-seller messages and negative review outreach</li><li>Review and approve returns in Redo</li><li>Track solicitation and customer outreach activity in Excel spreadsheets accurately and consistently</li><li>Check internal communication channels for updates and process changes at the beginning of each shift</li><li>Maintain team visibility through Slack status updates during the workday</li><li>Complete end-of-shift reporting and keep records fully up to date</li><li>Escalate urgent or sensitive customer issues appropriately when needed</li><li>Qualifications</li><li>Strong email writing and typing skills</li><li>Professional experience using ChatGPT, Claude, or similar AI tools in the workplace</li><li>Experience tracking customer activity, notes, or outreach in Excel spreadsheets</li><li>Background in customer retention, customer save efforts, solicitation, or review follow-up</li><li>Excellent attention to detail and strong organizational habits</li><li>Ability to manage multiple tabs, systems, and workflows efficiently</li><li>Comfort handling customer conversations with empathy, clarity, and ownership</li><li>Ecommerce customer support experience is strongly preferred</li><li>Familiarity with Gmail, Slack, Amazon Seller Central, Shopify apps, and ticketing platforms such as Redo is a plus</li></ul>What Success Looks Like<ul><li>Fast and dependable execution</li><li>Strong written communication</li><li>High accuracy while moving quickly</li><li>Organized recordkeeping and follow-through</li><li>Good judgment and professionalism with customers</li><li>Ability to use AI tools to improve speed and quality without losing the human touch</li><li>Understanding that customer service is not just answering questions, but helping create positive outcomes that improve retention and brand trust</li></ul>Pay: Rs100,000.00 - Rs150,000.00 per monthExperience:<ul><li>email support: 1 year (Preferred)</li></ul>Work Location: In person

Customer Support Executive - Ecommerce

Dubizzle Labs

<div>
 
 Zameen.com is looking to hire a
 
 &lsquo;Customer Support Executive
 
 for its Bayut and Dubizzle Operations.
 
 
 
 
 
 
 
 
 
 
 Job Responsibilities:
 
 
 
 
 
 
 <ul>
 <li>
 Responsible for provisioning the packages upon receiving invoices for new &amp; existing accounts.
 </li>
 <li>
 Responsible for client account up gradation upon receiving invoices from different channels.
 </li>
 <li>
 Responsible for client account degradation upon expiration of client account.
 </li>
 <li>
 Responsible for handling other degradation requests from different channels (Ops, Customer Service, Listing Team).
 </li>
 <li>
 Responsible to setup XML feed Integration.
 </li>
 <li>
 Clients grievance handling by escalating all issues related to Bayut.com, reported by clients, A/C manager to manager operations.
 </li>
 <li>
 Live chat support to all related web users.
 </li>
 <li>
 Providing after sales &amp; support to all account managers.
 </li>
 </ul>
 
 
 
 
 
 
 Job Requirements:
 
 
 
 
 
 
 <ul>
 <li>
 Experience: 06 months - 1 Year (Email/Chat Support)
 </li>
 <li>
 Education: Must be a graduate
 </li>
 <li>
 Location: Gulberg, Lahore
 </li>
 <li>
 Shifts: Hybrid
 </li>
 <li>
 Gender: Both
 </li>
 <li>
 Position Level: Entry Level
 </li>
 <li>
 Should have very good command over spoken and special written English.
 </li>
 <li>
 Can communicate with Internal/external staff for their day-to-day queries &amp; their quick fix.
 </li>
 <li>
 Preferably a graduate with a minimum 0.5 year experience.
 </li>
 <li>
 Experience in Customer services role, preferably from a support/call center
 </li>
 <li>
 Strong communication and follow-up skills.
 </li>
 <li>
 Have a working knowledge of computer software like MS Word and Excel.
 </li>
 </ul>
 
 
</div>

Customer Support Executive

PEPLE PVT LTD

We are looking for a dedicated and customer-focused Customer Support Executive to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving complaints, and ensuring a high level of customer satisfaction.Key Responsibilities:<ul><li>Respond to customer queries via phone, email, and chat in a timely manner</li><li>Handle complaints and provide appropriate solutions</li><li>Maintain accurate records of customer interactions</li><li>Coordinate with internal departments to resolve customer issues</li><li>Ensure customer satisfaction and build long-term relationships</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in any discipline</li><li>Strong communication and interpersonal skills</li><li>Good problem-solving abilities</li><li>Proficiency in MS Office and CRM systems</li><li>Prior experience in customer service will be preferred</li></ul>Work Location: In person

Innovadel Technologies

Job OverviewWe are looking for a dedicated Customer Service Officer who can handle customer interactions effectively while also supporting the team in basic product sourcing activities. The ideal candidate should have strong Urdu communication skills, attention to detail, and a willingness to learn.Key Responsibilities<ul><li>Handle customer queries via calls, WhatsApp, and social media in a professional manner</li><li>Provide accurate information about products, pricing, and order status</li><li>Maintain a positive customer experience and resolve complaints efficiently</li><li>Record and track customer interactions and feedback</li><li>Assist the team in product sourcing activities (local/online markets)</li><li>Coordinate with vendors and suppliers for product availability and pricing</li><li>Support in comparing products, rates, and quality before final selection</li><li>Maintain basic records of suppliers and sourced products</li><li>Work closely with internal teams to ensure smooth order processing</li></ul>Requirements<ul><li>Minimum FA / BA qualification</li><li>1&ndash;3 years of experience in customer service or a similar role (fresh candidates can apply)</li><li>Strong Urdu communication skills</li><li>Basic understanding of customer handling and problem-solving</li><li>Ability to coordinate with vendors and internal teams</li><li>Basic computer skills (MS Excel, WhatsApp, social media handling)</li><li>Responsible, organized, and proactive attitude</li></ul>Pay: Rs45,000.00 - Rs50,000.00 per hourWork Location: In person

Explore 1176+ Customer support engineer in Lahore this May. Find roles across top companies and apply now to boost your career.

1176 customer support engineer jobs In Lahore

Senior Customer Support Engineer

fresh IT/BSCS Graduates

IT Support Engineer

Customer Support Executive - Ecommerce

Customer Support Executive

Customer Support Executive

Customer Support Executive