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client support coordinator

customer support specialist

Northwest Administrators, Inc

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 Are you looking for an entry level customer service position that provides fully paid training? Do you have a passion for providing exceptional customer service? Do you have a way of making the complex easier for others to understand? Or are you willing to learn how? In this no sales call center, you could find the career boost you&rsquo;re looking for!
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  What You'll Be Doing...
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 At NWA, we pride ourselves in providing exceptional customer service. As a Customer Support Specialist for our Pension Services department you are the front line! You will take calls from customers who have questions about their retirement plan benefits. You will:
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   Schedule and assist participants with the secure electronic signing and witnessing of required documents via zoom
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   Timely and accurately answer questions from our customers
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   Thoroughly document calls in the computer system
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   Verify and update customer information
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   Mail various forms and information as required by the customer
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  Who You Are...
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   Organized. Able to juggle and prioritize workloads, have strong analytical skills
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   Communicator. Strong verbally and in writing including interpersonal skills
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   Service Minded. Passionate about customer service--delivering it like you expect to receive it
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   Detailed. Attentive to detail with excellent problem-solving skills
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   Technically Savvy. Proficient with technology, intermediate level with Excel and Word
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   Bilingual. Fluent in Spanish (highly preferred)
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  Who We Are...
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 Northwest Administrators, Inc. is an industry leader in third-party administration of employee benefits. We administer one of the largest multi-employer pension plans in the country, along with numerous large health and welfare plans. As part of our team, you will benefit from many training and development opportunities and can expect a better-than-market benefits package. See what our associates are saying about us at Northwest Administrators Inc. | Careers (nwadmin.com)
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  If hired, you can expect...
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   Union scale wages, raises every 6 months, starting at $20.76/hr. up to $26.29/hr.
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   Medical, Dental, Vision &amp; Rx benefits
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   Employer provided/fully funded Defined Benefit Pension
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   Up to 8.6 days of Paid Leave and 10 Holidays
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   Strong team environment with good work-life balance
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  Equal Employment Opportunity
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 NWA is proud to be an Equal Employment Opportunity employer. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, physical or mental disability, marital status, amnesty, veteran status, citizenship, family medical history or genetic information or any other characteristic protected by local, state, or federal laws. NWA prohibits any discrimination or harassment based on any of these characteristics.
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 We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact Human Resources at HR@nwadmin.com to request accommodation.
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 Northwest Administrators Inc. | Privacy Policy (nwadmin.com)
</div>


Customer Support Specialist

Blink Anesthesia

<p><b>Product Enablement Specialist &ndash; Medical Devices</b></p><p>Location: On Site - Seattle</p><p>Full-Time</p><p>We are seeking a hands-on, detail-oriented Product Enablement Specialist to serve as the primary bridge between our customers, clinical team, sales team, OUS distribution partners, and engineering team. This role manages incoming product issues, performs first-line troubleshooting, tracks trends, and partners with engineering to drive long-term solutions.</p><p>You will support clinicians, biomedical engineers, and sales representatives by ensuring issues are resolved efficiently and communicated clearly. You will also own maintaining and creating customer facing product documentation.</p><p><b>Who You Are</b></p><p>An aspiring product manager.</p><p><b>What You&rsquo;ll Do</b></p><p><b>Customer Support (Primary)</b></p><ul><li>Receive, triage, and manage product-related inquiries and issues from clinicians, biomedical engineering teams, and sales representatives</li><li>Maintain an organized issue-tracking system and prioritize cases based on severity, frequency, and customer impact.</li><li>Support issue resolution virtually. Triage issue to the clinical team if on-site support is needed.</li><li>Provide timely updates and resolution summaries to customers, sales teams, and internal stakeholders.</li><li>Coordinate RMA processing, device repairs, and follow-through to ensure customer satisfaction.</li></ul><p><b>Technical Product Documentation</b></p><ul><li>Identify recurring field issues and collaborate with engineering to investigate and resolve root causes.</li><li>Maintain a structured feedback system to capture product insights, feature requests, and improvement ideas.</li><li>Provide actionable feedback to engineering and product teams to enhance product reliability and usability.</li><li>Document field issues thoroughly and maintain complete, accurate case notes.</li><li>Draft, develop, and maintain clear troubleshooting guides, FAQs, workflows, service manuals, networking guides, and other instructional content in written or video format.</li><li>Respond to hospital IT teams and support initial qualification of the device for hospital IT integration.</li></ul><p><b>What You Bring</b></p><ul><li>Experience supporting product management in any of the following industries: medical device, Enterprise B2B SaaS, life sciences/biotech, healthcare technology, industrial hardware technology, or financial technology</li><li>Strong mechanical/electronic troubleshooting and problem-solving skills.</li><li>Ability to clearly articulate technical issues to both engineering teams and non-technical users.</li><li>Experience translating dense engineering documentation into simple, written or video documentation with market-facing messaging.</li><li>Supported complex, regulated, or technical products</li><li>Worked cross-functionally with engineering, sales, marketing, and customers</li><li>Managed launches, documentation, training, or GTM execution</li></ul><p><b>Skills That Will Make You Successful</b></p><ul><li>Excellent verbal and written communication skills.</li><li>Highly organized and persistent in tracking and managing field issues across multiple accounts.</li><li>Logical, methodical thinker with a curiosity for diagnosing and understanding problems.</li><li>Calm and customer-focused under pressure, with strong follow-through and documentation habits.</li></ul><p><b>About Blink and the Role</b></p><p>Blink Device Company develops breakthrough anesthesia technology that is designed to improve patient safety. Our flagship product, the TwitchView Train of Four Monitor, is a quantitative neuromuscular monitor that helps anesthetists eliminate residual paralysis and allows hospitals to align with current ASA guidelines recommending quantitative monitoring for all patients receiving neuromuscular blocking agents.</p><p>Blink Device Company is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, creed, national origin, ancestry, sex, gender identity or expression, sexual orientation, age, disability, genetic information, marital status, veteran or military status, or membership in any other legally protected class.</p><p>Blink Device Company provides a comprehensive benefits package, including medical insurance, dental reimbursement, 15 days of paid time off (PTO) plus federal holidays, and a 401(k) plan with both pre-tax and Roth options. The salary range for this role is 70k-100k .</p><p>This position is onsite at our waterfront office, which features bike-accessible parking, an available kayak launch, and daily freshly brewed Caf&eacute; Umbria coffee. Our office is accessible via public transit and the waterfront bike path.</p><p>Job Type: Full-time</p><p>Pay: $70,000.00 - $100,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Product Enablement Specialist

Elliott Bay Design Group

<p>Description:<br/></p><p>EBDG is seeking an Accounting Specialist to work alongside our talented team! Under the direction of the Controller, the Accounting Specialist is responsible for performing a wide range of accounting and administrative tasks to support Elliott Bay Design Group's operations. The Accounting Specialist also supports clients of SeeSaw Services, a subsidiary of EBDG, Inc, in bookkeeping and administrative duties. This employee will demonstrate proficiency in applying established bookkeeping practices and office standards to perform their duties, while collaborating effectively with coworkers and clients on both internal and external projects.<br/></p><p>Primary Functions and Essential Responsibilities<br/></p><p>Accounting<br/></p><p>Performs accounts payable functions including receiving and entering vendor invoices, processing payments, vendor management, 1099 filing, and vendor correspondence.<br/>Reviews and posts weekly employee timesheets.<br/>Accurately records financial transactions, including client payments, cash and AP disbursements, bank transfers, and other financial activities.<br/>Generates invoices and prepares backup documents for submission to clients for payment.<br/>Participates in month-end close activities, including journal entry postings, tracking assets and depreciation, and reconciliation of G/L account balances.<br/>Supports staff with specialized accounting requests, including but not limited to collections, generating reports, job costing, and reviewing budgets.<br/>Collaborates with other departments and team members to gather financial information and resolve issues with invoicing, AR, AP, and account balances.<br/>Updates and captures documentation of accounting processes and process changes.<br/>Provides support in other accounting duties such as payroll, expense report processing, and monthly and quarterly tax preparation, as needed.<br/></p><p>Administrative<br/></p><p>Conducts quality control reviews on internal documents and project deliverables in accordance with project and EBDG standards, by proofreading technical documents for spelling, grammar, and formatting.<br/>Regularly monitors various company email inboxes to identify crucial correspondence requiring timely responses.<br/>Receives and handles requests for shipping/receiving marketing materials, archived documents, and site equipment.<br/>Assists project managers in updating and maintaining project information, plans, schedules, contracts, and client feedback.<br/>Supports multiple departments within the organization by completing recurring tasks as well as special projects as requested.<br/></p><p>Client Coordination and Customer Service<br/></p><p>Communicates effectively with vendors, customers, and internal stakeholders.<br/>Maintains client relationships through timely response and efficient and accurate delivery of tasks.<br/></p><p>Learning<br/></p><p>Identifies opportunities for process improvements and efficiency enhancements, implements best practices, and recommends changes as appropriate.<br/>Seeks training opportunities and develops annual goals.<br/>Requirements:<br/></p><p>Skills, Knowledge, Qualifications, and Experience<br/></p><p>Degree in accounting or business administration, or 5 years of relevant experience in accounting or finance roles preferred.<br/>Effective knowledge of accounting principles and practices.<br/>Must be proficient in Microsoft Suite.<br/>Experience with Deltek Vantagepoint is highly preferred.<br/>Attention to detail and accuracy in financial record-keeping and document review.<br/>Proficient analytical and problem-solving skills.<br/>Ability to meet deadlines and work effectively under pressure and independently.<br/></p><p>Other Requirements<br/></p><p>A cover letter is required. Please state your preferred method of communication in the final paragraph of your cover letter.<br/>Successful completion of drug testing is a requirement of the employment process.<br/>When working remotely, employees must have a dedicated workstation with reliable internet service and noise levels appropriate for attending online meetings and receiving calls.<br/></p><p>Benefits<br/></p><p>EBDG offers a comprehensive benefits package, including 9 paid holidays, PTO, a profit-sharing program and a 401(k)-retirement plan with company match. We cover 90% of employee medical premiums and provide additional coverage options such as dental, vision, and life insurance. Our benefits are designed to support the well-being and financial security of our team members.<br/></p><p>Employee Owned<br/></p><p>Elliott Bay Design Group is an employee-owned company, where every team member has a stake in our success and a voice in our future. For more information about EBDG, come check us out at www.ebdg.com/careers.<br/></p><p>We are an Equal Opportunity employer and make employment decisions based on merit. We want to have the best available people in every job. EBDG prohibits unlawful discrimination against any applicant or employee based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law.<br/></p><p>If you require a reasonable accommodation to apply for this position or perform the essential functions of the role, please contact Human Resources at info@ebdg.com.<br/></p><p>Work Location: Hybrid remote in Seattle, WA 98104<br/></p>

Accounting Specialist (Hybrid)

IQVIA

<div><div><div>Seattle, United States of America | Full time | Home-based | R1530571</div><div><div><b>
Job available in additional locations</b></div></div></div><p></p><div><div><br>
As the only global provider of commercial solutions, IQVIA understands what it takes to deliver nationally and internationally. Our teams help biopharma, medical device and diagnostic companies get their therapies to the people who need them. We help customers gain insight and access to their markets and ultimately demonstrate their product&rsquo;s value to payers, physicians and patients. A significant part of our business is acting as the company&rsquo;s sales force to physicians or providing nurses to educate patients or prescribers. With the right experience, you can help deliver medical breakthroughs in the real world.</div><div>
IQVIA has the world&rsquo;s largest Commercial Sales &amp; Medical Solutions (CSMS) organization dedicated to the launch and marketing of pharmaceutical and medical products. With a focus on providing talent for field/inside sales, medical device support, clinical support, and medical affairs our CSMS division has 10,000+ field professionals in more than 30 countries addressing physician and patient needs.</div><div>
We are excited to announce that in partnership with our client, LENZ Therapeutics, we are currently looking for Pharmaceutical<b> Inside Sales Representative/Clinical Specialist </b>to join our team. In this position, you will discuss clinical information with Eye Care Physician (ECP) in the presbyopia space. The <b>Inside Sales Representative/Clinical Specialist </b>is primarily responsible for calling optometry and ophthalmology offices to discuss the presbyopia disease state and related clinical information with the Eye Care Physician. This role will be accountable for multiple productivity metrics and overachieving on key objectives. This is accomplished by establishing mutually beneficial business relationships with targeted eye care physicians in the presbyopia market. The Inside Clinical Call Specialist is also responsible for coordinating strategies with appropriate teammates to maximize productivity metrics and goals in the assigned territory.</div><div><b>
RESPONSIBILITIES</b></div><div>
Successful candidates will demonstrate ability in these areas; Specific responsibilities and tasks may extend beyond the below; however, these are descriptive of the role</div><ul><li>
Initiate outbound calls to Optometrists and Ophthalmologists to deliver effective discussions about presbyopia and related clinical information.</li><li>
Deliver key insights/clinical information to physician offices by liaising with receptionists, office-managers and other office staff to get to the Eye Care Physician.</li><li>
Over-Achieve on key productivity, development, and learning objectives.</li><li>
Engage targeted ECP and office staff with clinical information and services provided in compliance with LENZ Therapeutics&rsquo; policies.</li><li>
Ensure all calls/activities are entered into CRM system at time of discussion.</li><li>
Receive inbound calls if needed during operating hours.</li><li>
Continuous self-learning of the presbyopia market including new developments and updates.</li></ul><div><b>
Qualifications:</b></div><ul><li>
Four-year College Degree - Preferred</li><li>
Eye Care Experience &ndash; Strongly Preferred</li><li>
Minimum 1 to 3 years inside team experience, B2B territory management/account management experience, field team experience - Preferred</li><li>
Inside Pharmaceutical, Device, or MedTech team experience - Preferred</li><li>
Ability to understand and convey accurate complex information to Optometrists and Ophthalmologists, in an educated, articulate, and professional manner</li><li>
Experience developing and maintaining customer relationships</li><li>
Experience maintaining accurate records of all call activities</li><li>
Proven ability to consistently meet/exceed defined territory goals</li><li>
Ability to accept and quickly apply coaching and feedback to improve individual performance and customer experience</li><li>
High work ethic, reliable and punctual in reporting for scheduled work</li><li>
Plan and organize Territory to meet required call targets</li><li>
Make presentations (Details)</li><li>
Keep current with industry knowledge</li><li>
Advance listening, problem-solving and decision-making skills</li><li>
Excellent verbal and written communication skills</li><li>
Ability to effectively manage multiple tasks across multiple systems</li><li>
Ability to be flexible as needed to meet the fluctuating business needs</li><li>
Private, quiet, dedicated workspace required</li><li>
Maintain and update current and prospective target Healthcare professional profiles</li><li>
Maintain a professional image for Client</li><li>
Participate in all required training and team meetings</li><li>
Make complete, accurate and timely submission of all time-keeping, Details, call activity, within the approved CRM</li><li>
Compliance with the Approved Program, and proper use of Approved Materials and Program Budgets</li><li>
Participate or coordinate virtual and live lunch &amp; learns, dinner programs, weekend events, as appropriate</li><li>
Have appropriate interaction with co-program partners or counterparts</li><li>
Ability to collaborate</li><li>
Experience with Salesforce, Veeva preferred</li><li>
Demonstrated ability to manage and develop an assigned territory with minimal supervision</li></ul><div>
#LI-CES</div><div>
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com</div><div>
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe</div><div>
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.</div>
The potential base pay range for this role is $30.00-$32.00 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.</div></div><div></div>

Inside Sales Representative - 2974556

DPR Construction

<div></div><div><div>Job Description</div><div><i>
This Job Requisition will be open through February </i><i>13, 2026 for</i><i> internal candidates to apply.</i></div><div></div><div>
Key Role:</div><div>
The Payroll Services Specialist ensures the timely capture, review, and preparation of accurate, payroll-ready time and pay data for craft and administrative employees within assigned business units. This role supports weekly payroll readiness by monitoring timesheet submission, reviewing entries for accuracy and compliance, and aligning data with company policies, union agreements, and wage and hour requirements.</div><div>
As the primary local, employee-facing payroll resource, the Payroll Services Specialist supports field and office employees with pay-related questions, timekeeping guidance, and routine issue resolution. The role partners closely with Shared Services Payroll, People Practice teams, and regional field leadership to support compliant payroll processing, appropriately escalate complex matters, and deliver a consistent, high-quality payroll experience.</div><div></div><div>
Responsibilities include but are not limited to:</div><ul><li>
Collect, review, and approve employee time across approved timekeeping systems (e.g., paper, Rhumbix, Smart Sheet), ensuring entries are complete, accurately classified, and submitted by payroll deadlines.</li><li>
Support of craft worker attestation process and requirements</li><li>
Perform first-pass review of time entries to identify and resolve anomalies, including overtime, double time, and leave hours prior to payroll submission.</li><li>
Support craft mobility within established guidelines and policies, including payroll coordination for employee movement between projects or entities.</li><li>
Participate in in-person craft meetings or field discussions as needed to provide payroll guidance and reinforce timekeeping expectations.</li><li>
Prepare and submit payroll corrections to Shared Services Payroll, including coordination of payroll overpayment repayments as needed.</li><li>
Serve as the primary local payroll point of contact for craft, administrative employees and regional field teams, responding to pay-related inquiries and supporting issue resolution.</li><li>
Communicate payroll deadlines, requirements, and expectations to field operations and regional leadership to support timely and accurate payroll processing.</li><li>
Support of preplanning, early communication and follow-through for non-normal payroll periods around holidays</li><li>
Ensure hire completion in CMiC, including tax elections, direct deposit, timekeeping access, and other downstream payroll-related onboarding and offboarding activities.</li><li>
Assist employees with payroll-related system access and navigation, including Corpay pay card setup, ADP account access, and retrieval of pay statements and year-end tax documents. Coordinate with IT and other support teams as needed to resolve access issues.</li><li>
Partner with the Fleet team to support payroll-related adjustments associated with vehicle assignments.</li><li>
Partner with People Practice Events Specialists to ensure timely information exchange and accurate payroll system updates related to employee transfers between the Family of Companies.</li><li>
Provide operational payroll support related to union agreements and pay practices, including coordination with union representatives as needed to support accurate time reporting, employee classification and payroll readiness. Escalate interpretation or compliance-related matters as appropriate.</li><li>
Ensure compliance with applicable payroll regulations, wage and hour requirements, union rules, and DPR policies and best practices.</li><li>
Maintain confidentiality and integrity of payroll information through adherence to established controls and data governance standards.</li><li>
Support business continuity, continuous improvement initiatives, and payroll-related projects as assigned.</li></ul><div></div><div>
Additional Requirements:</div><ul><li>
Working knowledge of payroll, timekeeping, and wage and hour concepts.</li><li>
Familiarity with multi-state payroll environments and unionized workforces preferred.</li><li>
Strong attention to detail with the ability to identify discrepancies and resolve issues proactively.</li><li>
Proficiency in MS Office applications (Word, Excel, Outlook); intermediate Excel skills preferred.</li><li>
Experience with construction payroll practices, job costing, or industry-specific systems, a plus.</li><li>
Ability to communicate clearly and effectively with field teams and centralized payroll functions.</li><li>
Bachelor&rsquo;s degree in accounting, Business Administration, Finance or Related field preferred.</li><li>
This role, like all Finance and Accounting roles, will require a background check prior to offer.</li><li>
This position is intended to be based in a local office/jobsite within the assigned region to support field and office teams through in-person partnership.</li><li>
Ability to communicate effectively in both English and Spanish is strongly preferred.</li></ul><div></div><div>
Work Characteristics:</div><ul><li>
Ability to adapt quickly to changing priorities in a fast-paced, deadline-driven environment.</li><li>
Strong customer service mindset with a collaborative, solution-oriented approach.</li><li>
Highly organized with a strong commitment to accuracy and follow-through.</li><li>
Ability to exercise sound judgment while knowing when to escalate issues appropriately.</li><li>
Collaborative team player who values open communication and cross-functional partnership.</li></ul><div></div><div>
Compensation Range - $52,500-$90,000</div><div></div><div>
Anticipated starting pay range:</div>
$25.25- $43.27<div><i>
Nothing is more important than your health and wellness. DPR offers a variety of medical, dental, vision and wellness benefits to keep you healthy. Read more about eligibility and available benefits programs</i></div><div><i>
for</i> <div>skilled craft and labor</div> or <div>experienced professionals and recent graduates</div>.</div><div></div><div>
DPR Construction is a forward-thinking, self-performing general contractor specializing in technically complex and sustainable projects for the advanced technology, life sciences, healthcare, higher education and commercial markets. Founded in 1990, DPR is a great story of entrepreneurial success as a private, employee-owned company that has grown into a multi-billion-dollar family of companies with offices around the world.</div><div></div><div>
Working at DPR, you'll have the chance to try new things, explore unique paths and shape your future. Here, we build opportunity together&mdash;by harnessing our talents, enabling curiosity and pursuing our collective ambition to make the best ideas happen. We are proud to be recognized as a great place to work by our talented teammates and leading news organizations like U.S. News and World Report, Forbes, Fast Company and Newsweek.</div><div></div><div>
Explore our open opportunities at <div>www.dpr.com/careers</div>.</div></div>

Payroll Services Specialist - Seattle, WA

State of Washington

<div><div><div><h2 class="jobSectionHeader"><b>Description</b></h2></div><br>
<p></p><div><br>
<br>
<p><b>About WSDOT</b></p><p>
Washington State Department of Transportation (WSDOT) is a multimodal organization with a global reputation for excellence! Our dedicated workforce is responsible to plan, design, build, and operate an integrated transportation system that safely and efficiently moves people and goods throughout the state. In addition to maintaining over 18,000 lane miles of state highway and 4,100 bridges, WSDOT manages the world's longest floating bridge, executes an award-winning Active Transportation Plan, holds a record for the world's widest tunneling project, and operates the largest ferry system in the nation!</p><p></p><p><b><br>
The Opportunity</b></p><p>
WSDOT is seeking a motivated and innovative professional for a unique Transportation Planning Specialist 3 (TPS3) opportunity focused on advancing pedestrian access statewide. Reporting to the Active Transportation GIS and Data Specialist, the Sidewalk Data Specialist will play a lead role in strengthening data stewardship practices, representing the Active Transportation Division on a cross-divisional destination access analysis team, and integrating comprehensive statewide sidewalk data into WSDOT&rsquo;s core business processes.</p><p>
In this term-limited role, the specialist will collaborate closely with internal partners to pilot and refine new data collection strategies for pedestrian infrastructure. Serving as a subject-matter resource, they will also support and train internal staff and external partners, including local agencies, on effective sidewalk data collection and use. The position works in close coordination with research partners responsible for the statewide pedestrian data resource, ensuring WSDOT&rsquo;s procedures align with broader data stewardship goals.</p><p></p><p><b><br>
What to Expect</b></p><p>
Among the varied range of responsibilities held within this role, the Sidewalk Data Specialist will:</p><ul><li>
Lead implementation of pedestrian infrastructure data stewardship process improvements for the agency.</li><li>
Develop and deliver training materials for internal staff and contractors responsible for piloting new data stewardship procedures.</li><li>
Initiate and monitor internal staff and contractor participation in the piloting of new processes, providing technical support as needed.</li><li>
Prepare an internal report following pilot completion that documents project outcomes and effectiveness.</li><li>
Coordinate with members of Public Transportation Division and Multimodal Planning and Data Division in the design and implementation of a statewide destination access analysis.</li><li>
Lead active transportation data and policy integration on the destination access analysis project.</li><li>
Participate in project advisory group meetings.</li></ul><p></p><p><b><br>
Qualifications</b></p><p>
To be considered for this opportunity, the following are required:</p><ul><li><b>
Data Governance, Quality &amp; Stewardship</b>: Demonstrated ability to implement, maintain, and continuously improve data governance practices for infrastructure or GIS-related datasets, including quality assurance, documentation standards, and data lifecycle management to support accuracy, consistency, and long-term usability.</li><li><b>
Research, Pilots &amp; Process Improvement</b>: Demonstrated experience designing, conducting, and evaluating pilot studies or research projects related to data collection methods, analytical approaches, or process improvements, including assessing outcomes and recommending refinements.</li><li><b>
Collaboration &amp; Partnership Building</b>: Demonstrated ability to collaborate and coordinate effectively across divisions and with external partners or research organizations, building alignment, sharing expertise, and contributing to shared objectives.</li><li><b>
Data Integration &amp; Business Application</b>: Demonstrated experience integrating data into agency business processes, planning efforts, or destination access analyses, translating technical data into actionable insights that inform decision-making, policy development, or program implementation.</li><li><b>
GIS &amp; Spatial Analysis Proficiency</b>: Demonstrated proficiency using GIS tools (such as ArcGIS or QGIS) to collect, manage, analyze, and visualize spatial data, with experience applying these tools to pedestrian, active transportation, or broader transportation infrastructure datasets.</li><li><b>
Training &amp; Technical Assistance</b>: Demonstrated ability to develop and deliver effective training materials and provide technical assistance to internal staff and external partners on data standards, procedures, tools, or systems, supporting consistent adoption and use.</li><li><b>
Policy Knowledge &amp; Application</b>: Demonstrated knowledge of state and federal accessibility, complete streets, and active transportation policies, with the ability to apply policy requirements and principles in data analysis, planning, and evaluation contexts.</li><li><b>
Communication &amp; Data Storytelling</b>: Demonstrated strong communication skills, including the ability to prepare clear, concise, and audience-appropriate reports, data visualizations, and presentations for both technical and non-technical stakeholders.</li><li><b>
Equity-Centered Data Practices</b>: Demonstrated commitment to equity and inclusion in data practices, including applying an equity lens to data collection, analysis, interpretation, and reporting to support accessible and inclusive transportation outcomes.</li><li><b>
Continuous Learning &amp; Professional Development</b>: Demonstrated commitment to continuous learning and professional development in GIS, data management, transportation planning, or related fields, including staying current with evolving tools, standards, and best practices.</li><li><b>
Professionalism &amp; Work Environment Effectiveness</b>: Demonstrated ability to build positive, productive, and respectful working relationships with colleagues and partners, and to work effectively in both virtual and in-person environments.</li><li><b>
Growth Mindset: </b>Actively demonstrates a commitment to learning and growth.</li><li><b>
Service-Oriented: </b>Takes action to meet the needs of others.</li></ul><p></p><p><br>
It is preferred that qualified candidates also have:</p><ul><li><b>
Public-Sector Data Stewardship Development</b>: Demonstrated experience developing, refining, or implementing data stewardship procedures within a public agency or similarly regulated environment, supporting consistency, transparency, and long-term data integrity.</li><li><b>
Cross-Agency &amp; Cross-Divisional Data Leadership</b>: Demonstrated experience leading, coordinating, or significantly contributing to multi-agency or cross-divisional data initiatives, including aligning stakeholders, managing dependencies, and advancing shared data goals.</li><li><b>
Advanced GIS Analysis &amp; Automation</b>: Demonstrated advanced proficiency in GIS analysis, including the use of scripting or automation tools (such as Python, ModelBuilder, or SQL) to streamline workflows, improve data quality, or support complex spatial analyses.</li><li><b>
Access &amp; Active Transportation Performance Analysis</b>: Demonstrated knowledge of transportation access and active transportation performance metrics&mdash;such as connectivity, safety, network analysis, and level of access&mdash;and experience applying these metrics in analysis, evaluation, or planning contexts.</li><li><b>
Strategic Transportation Policy Alignment</b>: Demonstrated familiarity with WSDOT&rsquo;s Active Transportation Plan, the Safe System Approach, and the Strategic Highway Safety Plan, with the ability to align data analysis and project outcomes with these strategic frameworks.</li><li><b>
Staff Training &amp; Mentorship</b>: Demonstrated success training, mentoring, or coaching staff in GIS, data management, or analytical practices, fostering skill development, confidence, and consistent application of standards.</li><li><b>
Policy Translation &amp; Executive Communication</b>: Demonstrated ability to translate complex technical analyses into clear, actionable policy insights and to communicate findings effectively through written, visual, and verbal formats to diverse audiences, including leadership, technical staff, and external partners.</li></ul><p></p><p><b><br>
Important Notes</b></p><br>
<ul><li>
This recruitment may also be used to fill additional positions per business needs.</li><li>
This position is eligible for remote work up to 100%, per supervisor approval.</li><li>
This is a non-permanent position expected to last until 6/30/2027.</li><li>
To review the full Position Description, please follow the directions in the &ldquo;Contact Us&rdquo; section of this posting.</li><li>
The salary listed includes the legislative approved 5% salary premium for positions in King County.</li><li>
In addition to base salary, employees may be entitled to other forms of compensation depending on the type, duties, or location of the position. For union-represented positions, more information on other forms of compensation can be found in the applicable Collective Bargaining Agreements. Information on other compensation types for non-represented positions can be found in Chapter 357-28 of the Washington Administrative Code.</li><li>
WSDOT does not use the E-Verify system, therefore we are not eligible to extend STEM Optional Practical Training (OPT). For more information, please visit www.uscis.gov.</li></ul><p></p><p><b><br>
Why WSDOT</b></p><br>
<ul><li>
Work-Life Balance &ndash; We offer flexible work schedules that allow you time for your life outside of this excellent opportunity.</li><li>
Paid Leave &ndash; In addition to 12 paid holidays, full-time employees may<i> </i>earn up to 25 paid vacation days per year!</li><li>
Tuition Assistance &ndash; Permanent employees have several options for assistance with education expenses, including tuition reimbursement programs, government discounts at participating colleges throughout the state, and eligibility for federal student loan forgiveness.</li><li>
Plan For Your Future &ndash; WSDOT offers a comprehensive benefits package that includes a variety of healthcare options. Employees also have their choice of state retirement programs, and much more. Go to State Benefits for more information.</li></ul><p>
Check out this video to learn more: Why WSDOT?</p><p></p><p><b><br>
How to Apply</b></p><p>
Applications for this recruitment will be accepted electronically. Your relevant experience may be evaluated to determine salary. Therefore, it is very important that the &ldquo;Work Experience&rdquo; portion of the application be completed in as much detail as possible.</p><p>
In order to be considered for this opportunity, please include the following with your online application:</p><ul><li>
An attached Resume outlining (in reverse chronological order) your experience to date.</li><li>
An attached Cover Letter that further explains your qualifications and indicates why you believe you are a viable candidate for this role.</li><li>
Contact details for a minimum of three (3) individuals who can attest to your work performance, technical skills, and job-related competencies. This information can be entered in the &ldquo;References&rdquo; section of the online application; does not require an additional attachment.</li></ul><div></div><p><b><br>
Please click the &quot;APPLY&quot; button to proceed.</b> Note that you will be prompted to either sign in or create an account. This step is required in order to submit an application to this opportunity.</p><p><i>
WSDOT is an equal opportunity employer. We value the importance of creating an environment in which all employees can feel respected, included, and empowered to bring unique ideas to the agency. Our diversity and inclusion efforts include embracing different cultures, backgrounds and viewpoints while fostering growth and advancement in the workplace. All persons, regardless of race, ethnicity, age, veteran status, sexual orientation, and/ or gender identity, are encouraged to apply. Persons with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may </i><i>contact the listed Recruiter.</i></p><p></p><p><b><br>
Contact Us</b></p><p>
For inquiries about this posting, you may contact the assigned Recruiter, Amanda Strebeck, at amanda.strebeck@wsdot.wa.gov. Please be sure to reference Sidewalk Data Specialist #05539 in the subject line.</p></div></div></div><p></p>

Sidewalk Data Specialist (TPS 3)

King County, WA

<div><div><div><h2 class="jobSectionHeader"><b>Summary</b></h2></div><br>
<div><p><br>
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<b>This recruitment is to fill a Term-Limited Temporary position that is anticipated to end in December 2026. If filled by a King County employee who has passed their initial probation, it will be a Special Duty Assignment.</b><br>
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King County&rsquo;s Finance and Business Operations Division, Treasury section, is seeking a <b>Warrant Specialist (Fiscal Specialist 3</b><b>)</b><b>!</b><br>
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The primary function of this position is to ensure that warrant issues and warrant redemptions balance, protect from any fraud, and respond to all inquiries from banks, King County agencies, and Special Districts.<br>
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Our ideal candidates will be enthusiastic, forward thinking, agile, customer service driven, team players with a &quot;can do&quot; attitude who will stay calm under pressure handling a high volume of transactions while attentively listening and communicating clearly. We are looking for candidates who enjoy collaborating with team members, solving problems, and learning new systems.<br>
<br>
<b>Scope of Job Duties:</b> <i>To be considered for this opportunity, you must at a minimum, demonstrate knowledge, skill and ability to:</i></p><br>
<ul><li>
Prioritize, schedule, coordinate, and monitor the daily warrant activities. Accurately process warrant registers for the accounts payable, payroll, and school districts&rsquo; warrant runs. Balance warrant indices, research, and resolve reconciliation problems. Add manual warrants to the mainframe warrant system for future clearing. Provide warrant copies as requested by departments, agencies, and districts from returned hard copies and digital copies using bank proprietary software.</li><li>
Process warrants corrections as indicated and approved by customers. Review affidavit of loss forms, submit to bank and coordinate follow-up process. Communicate with the bank regarding reconciliation discrepancies and encoding errors. Cancel warrants and report outstanding warrant numbers to appropriate customers for unclaimed property reporting.</li><li>
Prepare general journal entries and interfund transfer vouchers. Reconcile bank postings to warrant postings using Excel spreadsheets.</li><li>
Research fraud and counterfeit warrants and initiate credit transactions with King County&rsquo;s contracted bank. Track counterfeits both in detail and summary and inform the County auditor and appropriate customer on fraud or counterfeiting initiated on any warrant account. Place stop payments and cancellations on warrants deemed to be lost or fraudulent.</li><li>
Communicate with School Districts and internal Departments to ensure warrants are valid and to prevent fraudulent warrant issues. Ensure district manual warrant registers reconcile with electronic warrant files in the mainframe warrant system.</li><li>
Coordinate with computer systems support staff to respond to bank and county agency inquiries. Ensure that interface files are processed daily.</li><li>
Provide requested information to auditors, school districts, King County departments, and King County&rsquo;s contracted bank. Communicate effectively with auditors, school districts, King County agencies and departments, and King County&rsquo;s contracted bank.</li><li>
Provide backup to Accountant for the bank account reconciliation process and Cash Management functions as needed.</li><li>
Provide backup to other Fiscal Specialists for Cashier and bank transactions</li></ul><b>
</b><br>
<b>Minimum Qualifications:</b><br>
<ul><li>
Experience in fraud monitoring</li><li>
Experience in an accounting environment which includes creating journal entries and reconciliation of accounts</li><li>
Demonstrated intermediate-level proficiency in Microsoft Excel, Word, and Outlook</li><li>
Strong communication, interpersonal, writing and customer service skills</li><li>
Intermediate level of technology proficiency using MS Office Productivity tools in your daily work</li><li>
Ability to manage your time and adapt to changing priorities, work on multiple priorities and projects simultaneously, meet quick deadlines, and produce timely and quality work products</li><li>
Ability to work with people from diverse backgrounds.</li></ul><b>
We would love it if you have:</b><br>
<ul><li>
Bank employment experience with an emphasis on fraud monitoring</li><li>
Experience with LEAN processes and principles</li><li>
Experience with SharePoint, MS Teams and other collaborative online tools</li></ul><p><br>
The Treasury section is part of the larger Finance and Business Operations Division portfolio of countywide services. FBOD&rsquo;s vision <b>&ldquo;Count on Us&rdquo; </b>reflects the division&rsquo;s deep-seated commitment to customer success, equity, employee engagement, resource stewardship, and operational excellence.</p><p><b>
Position Information:</b></p><ul><li><b>
Work Site Details:</b> The team works in a hybrid model, with days in the office as well as telecommuting. The ratio of remote to onsite work will be dependent on business needs and is subject to change. The primary onsite location is King Street Center, 201 S. Jackson, Seattle, Washington 98104<i>. </i>Please reach out for additional details at the contact below.</li><li><b>
Location Requirement: </b>Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.</li><li><b>
Work Schedule: </b>This position is non - exempt from the provisions of the Fair Labor Standards Act and therefore is overtime eligible. Employees are paid on a bi-weekly schedule, every other Thursday, comprising a 40-hour workweek; normally 8:00 a.m. - 5:00 p.m. Monday through Friday.</li><li><b>
Union Representation: </b>This position is 117 represented.</li></ul><br>
King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will join an innovative and progressive team that is redefining how we work in our department's hybrid environment. Employees will be provided with a county-issued laptop and must maintain a home workspace with an internet connection where they can reliably perform work. Employees will need to be available and responsive during scheduled work hours and follow FBOD&rsquo;s hybrid/remote guidelines that include on-camera participation during virtual video meetings.<br>
<br>
<b>The Application/Selection Process: </b>The recruitment for this position is open to all qualified candidates. A completed King County Application is required. Applicants from this recruitment may be used to fill future opportunities in this job classification including Term-Limited Temporary, Special Duty Assignment, Short-Term-Temporary and Career Service vacancies. <b>We highly recommend that you provide a resume. </b>A cover letteraddressing how you meet the minimum qualifications and why you are interested in this position is encouraged as well.<p>
The selection process consists of different phases: screening interview, virtual interview, and if successful, pre-hire reference checking. For some positions, additional phases may also include skill testing, writing samples or additional interviews. Candidates will be updated on the status of their application via the email address used to apply.</p><p><i>
Each phase is set for a specific day. Different times will be available for those days only. Please reach out to the contact below to confirm dates. Rescheduling interviews may not be possible and may remove you from consideration if unavailable.</i></p><i>
 </i><b>Note: Online applications are preferred. However, if you cannot apply online, go to www.kingcounty.gov/jobs for other options.</b><p>
If you have any questions or concerns while applying, please contact:<b> Michael Castro, Recruiter </b>Email: mcastro@kingcounty.gov</p></div><br>
<p></p>
<div><h2 class="jobSectionHeader"><b>Supplemental Information</b></h2></div>
<div><p><b>Forbes recently named King County as one of Washington State's best employers.</b><br>
<br>
<b>Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? </b><b>Come join the team</b><b> dedicated to serving one of the nation's best places to live, work and play.</b><br>
<br>
Guided by our &quot;True North&quot;, we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles-we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.<br>
<br>
<b>King County is an Equal Employment Opportunity (EEO) Employer</b><br>
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No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.<br>
<br>
<b>To Apply</b><br>
<br>
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.</p></div></div></div>

Warrant Specialist (Fiscal Specialist 3)

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