customer support representative Jobs in Lahore

customer support representative

customer sales representative Jobs in Lahore

customer sales representative

call center representative Jobs in Lahore

call center representative

customer service representative Jobs in Lahore

customer service representative

customer support executive Jobs in Lahore

customer support executive

customer support technician

DYNAMIC SOLUTIONS

Customer Support Representative (Night Shift)We are seeking a proactive and customer-focused Customer Support Representative to join our team. In this role, you will be responsible for managing customer interactions, resolving queries, and ensuring a positive customer experience across multiple channels.Key Responsibilities<ul><li>Handle customer interactions via phone, email, and live chat</li><li>Resolve customer queries efficiently while maintaining professionalism</li><li>Follow up with customers to ensure issue resolution and satisfaction</li><li>Maintain accurate records of interactions in CRM systems</li><li>Collaborate with internal teams for timely issue resolution</li><li>Identify upselling and cross-selling opportunities</li><li>Collect and report customer feedback to improve services</li></ul>Requirements<ul><li>Minimum Intermediate (FA/FSc/ICom or equivalent)</li><li>At least 6 months of customer service or call center experience</li><li>Strong communication and interpersonal skills</li><li>Basic technical troubleshooting ability</li><li>Proficiency in Microsoft Excel or Google Sheets</li><li>Strong problem-solving and customer-handling skills</li><li>Willingness to work in night shifts / rotational shifts</li></ul>Preferred Skills<ul><li>Experience with CRM tools (Salesforce, HubSpot, or similar)</li><li>Experience handling international customers (US/UK market preferred)</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Growth and career development opportunities</li><li>Supportive and collaborative work environment</li><li>Performance-based incentives</li></ul>Job Details<ul><li>Location: Garden Town, Lahore (On-site)</li><li>Shift: Night Shift</li><li>Job Type: Full-Time</li><li>Send your resume to: careers@dynamicsols.com</li><li>Garden Town, Lahore (On-site)</li><li>Full-Time</li></ul>Work Location: In person

Customer Support Representative (Night Shift)

POPULAR PIPES GROUP OF COMPANIES

Customer Support Executive for Outlet Building Material (Sanitary / Tiles / Ceramics)Job Responsibilities:◾ Greet and assist walk-in customers, understand their requirements, and provide suitable product recommendations ◾ Promote sanitary ware, tiles, and building material-related products. ◾ Demonstrate product features, benefits, and usage to customers effectively ◾ Prepare quotations, invoices, and sales orders accurately ◾ Maintain up-to-date knowledge of products, pricing, and ongoing promotions ◾ Ensure proper display and arrangement of products in the outlet to enhance customer experience ◾ Handle customer queries professionally ◾ Coordinate with the warehouse to ensure timely delivery of orders ◾ Build and maintain strong relationships with walk-in customers. ◾ Ensure compliance with company policies and maintain outlet discipline and cleanliness ◾ Support promotional activities and marketing campaigns at the outlet levelCandidate must have experience in the outlet of Sanitary / Tiles / CeramicsSalary bracket: 60k to 70k Job Location: Adda Plot Lahore Job Timings: 11 am to 8 pmJob Type: Full-timePay: Rs60,000.00 - Rs70,000.00 per monthWork Location: In person

Customer Support Executive for Outlet Building Material (Sanitary / Tiles / Ceramics)

Viotante trucking

Job Description:We are looking for motivated and energetic Sales Executives to join our growing truck dispatching team. The ideal candidates will be responsible for reaching out to truck drivers (owner-operators), building relationships, and generating qualified leads for our dispatch team.This role focuses on cold calling, lead generation, and client coordination, while our experienced dispatchers will handle closing and operations.Key Responsibilities:<ul><li>Make outbound calls to truck drivers and owner-operators in the US market</li><li>Generate and qualify leads for the dispatching team</li><li>Build strong relationships with potential clients</li><li>Maintain accurate records of calls and leads</li><li>Coordinate with dispatchers to ensure smooth handover of qualified leads</li><li>Follow up with prospects to keep them engaged</li></ul>Requirements:<ul><li>Excellent English communication skills (spoken &amp; listening)</li><li>Experience in cold calling or sales (preferably in trucking/dispatching campaign)</li><li>Ability to work in night shift (US timings)</li><li>Strong persuasion and negotiation skills</li><li>Self-motivated and target-driven mindset</li></ul>What We Offer:<ul><li>Friendly and professional work environment</li><li>Growth opportunities in the logistics and dispatching industry</li><li>Performance-based incentives</li></ul>Pay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In person

Customer Support Representatives-Truck Dispatch

Ceetoo Tech Solutions

Hiring: AC Technician HelperWe are looking for a hardworking and responsible AC Technician Helper to assist in installation, maintenance, and repair of air conditioning systems.Job Responsibilities<ul><li>Assist technicians in AC installation and servicing</li><li>Support in maintenance, cleaning, and basic repair work</li><li>Handle tools and equipment properly</li><li>Help in loading/unloading equipment</li><li>Visit different sites/branches with the team</li><li>Follow safety procedures</li></ul>Requirements<ul><li>Basic knowledge of AC systems (preferred but not required)</li><li>Willing to learn and work in field</li><li>Physically fit and hardworking</li><li>Punctual and responsible</li><li>Team player</li></ul>Salary &amp; Benefits<ul><li>Salary: PKR 15,000 &ndash; 25,000 (based on experience)</li><li>Training and learning opportunity</li><li>Growth to AC Technician role</li></ul>Job Details<ul><li>Location: Near Pak-Turk School, Dream Gardens, Johar Town</li><li>Branches: Multiple locations</li><li>Job Type: Full-Time (Field Work)</li></ul>Apply NowContact / WhatsApp: +92 3288092002Pay: Rs15,000.00 - Rs25,000.00 per hourWork Location: In person

AC Technician Helper

Crown Micro PVT ltd

Job Summary:We are looking for a well-organised and friendly Front Desk Receptionist to manage walk-in customers, receive UPS and inverter units for repair/service, and handle incoming phone calls. The ideal candidate will act as the first point of contact for our customers and ensure a smooth and professional customer service experience.Key Responsibilities:<ul><li>Greet and assist walk-in customers in a professional and courteous manner.</li><li>Receive UPS and inverter units from customers for service or repair, and log relevant details (model, serial number, fault reported, etc.).</li><li>Issue service receipts and maintain accurate records of received equipment.</li><li>Answer incoming phone calls, respond to inquiries, and redirect calls to the appropriate department or technician.</li><li>Provide basic information to customers regarding product services, estimated timelines, and repair status.</li><li>Coordinate with the technical team for equipment status updates and relay information to customers.</li><li>Maintain a clean and organised front desk and waiting area.</li><li>Follow up with customers regarding service completion and delivery/pickup.</li><li>Handle daily administrative tasks such as filing, data entry, and record-keeping.</li></ul>Qualifications:<ul><li>High School Diploma or equivalent (Diploma in Office Management or Administration preferred).</li><li>1&ndash;2 years of experience in front desk or customer-facing roles (experience in electronics or technical support field is a plus).</li><li>Basic understanding of UPS and inverter products is an advantage.</li><li>Proficiency in MS Office (Excel, Word) and phone handling systems.</li><li>Good communication skills in English (Urdu is a plus).</li></ul>Key Skills:<ul><li>Excellent interpersonal and communication skills.</li><li>Polite, professional, and customer-friendly attitude.</li><li>Strong organisational and multitasking abilities.</li><li>Attention to detail and accuracy in documentation.</li><li>Ability to handle pressure and prioritise tasks.</li></ul>Working Hours:<ul><li>[Insert working hours, e.g., 9:00 AM to 6:00 PM, 6 days/week]</li><li>Occasional overtime may be required during high service volume.</li></ul>Job Types: Full-time, FresherPay: Rs15,000.00 - Rs25,000.00 per monthWork Location: In person

Receptionist

ibex. Pakistan

<div>
 Product Support Technicians are information technology (IT) professionals who provide technical support to internal/external users and clients as required. The Product Support Technician will be required to solve basic technical problems and provide support to resolve network, systems and software relating issues/requests. The goal is to make sure that customer experience value is maintained to meet the organizational goals.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s or above Degree in Information Technology, Computer Science or related field
 </li>
 <li>
 Experience in ServiceDesk, Access, Incident, Change, Problem Management and IT Infrastructure will be preferred
 </li>
 <li>
 Excellent verbal and written communication skills
 </li>
 <li>
 Technical writing skills
 </li>
 <li>
 Problem-solving maven adept at quickly dissecting an issue into its component parts and identifying the root cause or opportunity
 </li>
 <li>
 Excellent prioritization skills - ability to multi-task and work well under pressure and adjust work accordingly, often against tight deadlines and without continued direct supervision
 </li>
 <li>
 ServiceDesk/CRM/ITSM tools experience preferred
 </li>
 <li>
 Ability to comprehend Native North American, British or Neutral Language Accents
 </li>
 <li>
 High energy, self-starter with bias for action and sense of urgency to deliver results
 </li>
 <li>
 Basic knowledge of ITIL Framework
 </li>
 <li>
 Knowledge of fundamental operations of relevant software, hardware and other equipment
 </li>
 <li>
 Attentive to customer concerns and render services with positive attitude
 </li>
 <li>
 Proactively identifying process improvement opportunities and ability to communicate to the management with evidence and data
 </li>
 <li>
 Available to work in Flexible shift timings
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Tackle issues and service requests reported via calls
 </li>
 <li>
 Diagnose and resolve issues and requests, reported through emails
 </li>
 <li>
 Carefully follow through the email threads and manage them in Outlook shared mailbox
 </li>
 <li>
 Respond with proficient technical writing skills
 </li>
 <li>
 Accurately maintaining the log and track of reported issues and requests via unique tickets
 </li>
 <li>
 Assignment of tickets to correct teams
 </li>
 <li>
 Ensure completing the cycle of tickets (open to end)
 </li>
 <li>
 Managing/troubleshooting user accounts, user-permissions, ceasing user accounts and rights on corporate resources by applying group policies
 </li>
 <li>
 Troubleshooting Level-1 (preliminary diagnosis) of issues on Windows and Mac OS
 </li>
 <li>
 Dealing with minor Microsoft Outlook issues and providing support to users with email configuration settings on the exchange
 </li>
 <li>
 Providing/troubleshooting VPN services for remote users
 </li>
 <li>
 Providing onsite and remote help using VNC/Team Viewer utility
 </li>
 <li>
 Dealing with desktop support issues i.e. Application issues (Microsoft Office applications, client provided applications, in-house developed applications), ensuring and applying essential updates &amp; fixes
 </li>
 <li>
 Basic knowledge of Networks (IP related issues, router/hub/switch related issues, using network commands to troubleshoot, ping, nslookup, ipconfig, tracert, circuits, topologies, routing protocols)
 </li>
 <li>
 Windows/Linux/Mac OS multiple flavors basic knowledge (Windows Server edition/Win 10/Ubuntu/Monterey etc.)
 </li>
 </ul>
</div>

Customer Services Specialist

Binary Brix 

Job SummaryWe are looking for a skilled and experienced Maintenance Technician for a reputed project in Qatar. The candidate will be responsible for inspection, preventive maintenance, breakdown maintenance, and refurbishment of diesel engines, marine engines, hydraulic systems, and oil spill response equipment owned by QatarEnergy. The role requires strong technical expertise, safety compliance, and the ability to support offshore and onshore maintenance operations.Key Responsibilities<ul><li>Carry out regular inspections and check-ups of QatarEnergy equipment</li><li>Perform preventive maintenance on a weekly, monthly, quarterly, half-yearly, and yearly schedule</li><li>Handle breakdown maintenance as required</li><li>Refurbish oil spill equipment when needed</li><li>Assist in the commissioning of oil spill equipment</li><li>Support the mobilization and demobilization of equipment during operations and drills</li><li>Perform rigging and slinging activities</li><li>Maintain records, reports, and maintenance documentation</li><li>Participate in Toolbox Talks, JHA, risk assessments, and safety duties</li><li>Diagnose and repair diesel engine, hydraulic, and electrical faults</li><li>Read and understand electrical, mechanical, and architectural drawings and specifications</li><li>Install insulated cables, switches, outlets, motors, heaters, transformers, and other electrical components</li></ul>Requirements<ul><li>Minimum 2 Years Gulf Experience (Mandatory)</li><li>Nationality can be any, but the candidate should be Muslim</li><li>Ready for Online Interview via MS Teams</li><li>Valid Passport Copy Required</li><li>Valid Experience Certificates Required</li><li>Must currently reside in Qatar with a valid Qatari ID Card</li></ul>Qualifications<ul><li>Valid technical certification as a Diesel Mechanic Technician or a 3-year Bachelor of Engineering Degree (attested by official authorities)</li><li>Minimum 5 years of maintenance experience with diesel engines, marine engines, and similar heavy equipment</li><li>Strong knowledge of maintenance, overhauling, hydraulic systems, fitting, turning, and fabrication</li><li>Ability to read and understand technical manuals in English</li><li>Ability to test, locate, and repair electrical faults</li><li>Experience in the installation of cables, switches, circuit breakers, motors, and electrical components</li><li>Completed H2S Training, T-BOSIET, Basic Rigging &amp; Slinging, and other offshore/onshore safety courses</li><li>Good computer skills and report-writing ability</li><li>Physically fit, able to swim, and a valid Offshore Medical Fitness Certificate required</li></ul>Benefits<ul><li>Food, Accommodation &amp; Transportation Provided by Company</li><li>Probation Period: 6 Months</li><li>QVC, Visa &amp; Joining Ticket Provided by Client</li></ul>Work Location: In person

Electrical Technician

Explore 958+ Customer support technician in Lahore this May. Find roles across top companies and apply now to boost your career.