account lead - middle east - fintech ancillaries (100% remote - saudi arabia)

associate manager, legal operations (mena)

account lead - middle east - fintech ancillaries (100% remote - saudi arabia) Jobs in Jeddah

ai data reviewer - remote

associate manager, legal operations (mena) Jobs in Jeddah

business analyst senior officer Jobs in Jeddah

business analyst senior officer

cdt finance manager, saudi (173599) Jobs in Jeddah

cdt finance manager, saudi (173599)

data analyst arabic preferred

TELUS Digital

<div>
 <p>
  <em>
   Ready to ditch the traditional 9-5 grind? If you are an Arabic speaker living in Saudi Arabia join our community as a Media Search Analyst, set your own flexible schedule and complete engaging tasks with an innovative web-based evaluation tool!
  </em>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <em>
    What You&rsquo;ll Do As A Media Search Analyst:
   </em>
  </strong>
 </p>
 <ul>
  <li>
   <em>
    Assess diverse media categories: music, books, podcasts, videos, and more.
   </em>
  </li>
  <li>
   <em>
    Evaluate app store content, ensuring search result accuracy and relevance.
   </em>
  </li>
  <li>
   <em>
    Utilize your cultural knowledge and market expertise to validate query intent.
   </em>
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <em>
    Why Join the AI Community?
   </em>
  </strong>
 </p>
 <ul>
  <li>
   <em>
    Be part of the global and diverse TELUS Digital AI Community with 1M+ global contributors.
   </em>
  </li>
  <li>
   <em>
    Support machine learning for world-leading brands with no prior professional experience.
   </em>
  </li>
  <li>
   <em>
    Make use of your communication and analytical skills and enjoy extra income with great flexibility!
   </em>
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <em>
    Basic Requirement and Assessment:
   </em>
  </strong>
 </p>
 <ul>
  <li>
   <em>
    Full Professional Proficiency in Arabic and English and being a resident on Saudi Arabia for the past year, aware of local media and trends.
   </em>
  </li>
  <li>
   <em>
    An active Apple ID email address is essential, ownership of an Apple device and familiarity with Apple products.
   </em>
  </li>
  <li>
   <em>
    Complete ID verification at your convenience within a specific timeframe and pass an open book qualification exam with guidelines provided.
   </em>
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <em>
   Join us today and help revolutionize digital media content!
  </em>
 </p>
</div>


Work from Home Saudi Arabia

Tamer Group

<div>
 <p>
  <strong>
   Job Purpose:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are currently seeking a Senior Data Analyst / Sr. Business Intelligence Analyst to support business decision-making through data analysis, reporting, and business intelligence solutions.
 </p>
 <p>
  The ideal candidate should have solid experience in Data Analytics, Business Intelligence, Data Visualization, and Reporting, with strong hands-on expertise in Power BI, SQL, Data Modeling, and KPI analysis.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Design, develop, and maintain interactive Power BI dashboards and reports across multiple business functions, including Finance, Procurement, Supply Chain, and Sales.
  </li>
  <li>
   Perform exploratory data analysis (EDA) to identify trends, patterns, anomalies, and business opportunities.
  </li>
  <li>
   Translate business requirements into analytical frameworks and actionable insights.
  </li>
  <li>
   Support data collection, preparation, validation, and quality assurance activities.
  </li>
  <li>
   Develop and maintain data models, measures, and calculations using DAX and Power Query (M).
  </li>
  <li>
   Collaborate with business stakeholders, IT teams, and BI teams to ensure data integrity, reporting accuracy, and alignment with business KPIs.
  </li>
  <li>
   Support Business Intelligence initiatives, reporting optimization, and self-service BI adoption.
  </li>
  <li>
   Utilize AI-enabled analytics capabilities within Microsoft Fabric and Power BI, including Copilot and Natural Language Query features, while validating analytical outputs for business relevance and accuracy.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Requirements:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Computer Science, Information Technology, Data Science, Statistics, or a related field.
  </li>
  <li>
   4&ndash;7 years of experience in Data Analysis, Business Intelligence, Reporting, or related IT functions.
  </li>
  <li>
   Advanced proficiency in Power BI, including Dashboards, Dataflows, Datasets, DAX, Power Query, and Report Development.
  </li>
  <li>
   Strong experience in SQL querying, relational databases, and data warehouses.
  </li>
  <li>
   Experience in Data Modeling, ETL/Data Preparation, KPI Reporting, and Data Visualization.
  </li>
  <li>
   Familiarity with Microsoft Fabric (Lakehouse, OneLake, Data Pipelines, Data Warehouse) is preferred.
  </li>
  <li>
   Exposure to AI-assisted analytics tools, reporting automation, and advanced analytics capabilities is an advantage.
  </li>
  <li>
   Certifications such as PL-300 (Microsoft Certified: Power BI Data Analyst Associate) are preferred; DP-600 (Microsoft Fabric Analytics Engineer Associate) is a plus.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Candidates with relevant experience in Power BI, SQL, Business Intelligence, Data Analytics, Data Visualization, Microsoft Fabric, DAX, Power Query, Data Modeling, and KPI Reporting are encouraged to apply.
 </p>
</div>


Senior Data Analyst

CHAMP Cargosystems

<div><div><p>Reporting to the Product Manager</p><br>
<p><b>
Location: </b>Jeddah, Saudi Arabia</p>
<p><b>
Publication Date: </b>02/06/2026</p>
<p>
If you apply, please include your CV.</p><br>
</div><div><div><div>
</div></div></div><div><div><div><div><div><div><div><div><p>We are currently looking for a<b> Senior Business Analyst </b>to join our team.</p>
<p>
The role will be reporting to a Product Manager.</p><br>
<p>
</p></div></div></div></div></div></div></div></div><div><div><div><div><div><div><div><div><p><b>Key Responsibilities:</b></p><br>
<ul><li><p>To specify software development requirements to meet the strategic, financial and operational needs of CHAMP Cargosystems clients and to provide support to the development team during development.</p>
</li>
<li><p>Able to own several customer or system requirements and work with other team members to lead the requirements, specification and development phases.
</p></li><li><p>Support other business analysts and development teams.
</p></li><li><p>Apply technical and product knowledge to analyze requirements and define the most suitable solutions for enhancement of the application.
</p></li><li><p>Fully document functional and technical solutions, obtain customer / stakeholder approval prior to technical development, ensuring updated system support documentation is produced during the implementation phase.</p>
</li>
<li><p>Define the test cases and provide BA acceptance for developments and fixes done by development team.
</p></li><li><p>Create business process workflows, user interface designs and mock-ups that will mimic the actual user interaction with the digital site.</p>
</li>
<li><p>Provide business and functional support to the technical team during development, and test programs after completion to ensure compliance with the specification.</p>
</li>
<li><p>Investigate operational problems/incidents/defects, identify causes and support the testing and implementation of corrections.</p>
</li>
<li><p>Build and maintain test libraries to support manual and automated regression testing.</p></li></ul><br>
<p>
</p><p><b>Knowledge, Skills and Abilities:</b></p>
<ul>
<li><p>Knowledge of air cargo business and operational processes is required.
</p></li><li><p>Knowledge of industry inter-system message formats, rules and applications</p>
</li>
<li><p>Excellent written and oral communications skills in English</p>
</li>
<li><p>Knowledge of relational and non-relational databases and reporting applications</p>
</li>
<li><p>Knowledge of all common PC software</p>
</li>
<li><p>Knowledge of external interfacing systems</p>
</li>
<li><p>Systematic approach to handling problems under pressure as part of a small team.</p>
</li>
<li><p>Knowledge in user experience (UX)</p>
</li>
<li><p>Knowledge of RESTful APIs.</p>
</li>
<li><p>Knowledge of integration testing of APIs using tools like Swagger, Postman.</p>
</li>
<li><p>Knowledge of creation of API documentation using YAML specifications.</p>
</li>
<li><p>Creatively analytical, out of the box thinkers who can backup ideas their ideas with research</p>
</li>
<li><p>Team players who are comfortable collaborating with graphic designers, web architects and the clients themselves</p>
</li>
<li><p>Knowledge in prototyping use of any wire framing tool. Experience in using any wireframing tools such as Invision, Marvel, Proto.io, Framer, Axure.</p>
</li>
<li><p>Knowledge and experience in Agile software development, Scrum methodology and user story creation.</p>
</li>
</ul></div></div></div></div></div></div></div></div><div><div><div><div><div><div><div><p><b>Education and Experience:</b></p>
<ul>
<li><p>Bachelor&rsquo;s Degree in Information Technology, Business Management</p>
</li>
<li>Has sound experience in functional analysis and support of systems</li>
<li>4 to 5 years of experience working as Business Analyst.</li></ul><br>
<p>The selected candidate may be subject to the provision of an up-to-date (not older than 3 months) criminal record certificate.</p>
</div></div></div></div></div></div></div><div></div><div><div><div><div><div><div><div><div><div><div><h3 class="jobSectionHeader"><b>Our culture and values</b></h3>
We believe happy employees create thriving work environments. With over 500 team members from 32 countries, speaking over 30 languages, CHAMP is a uniquely diverse and welcoming place to work. Our globally minded staff collaborates with clients and vendors worldwide from our offices in London, Z&uuml;rich, Manila, Atlanta, Singapore, and our Headquarters in the Grand Duchy of Luxembourg.</div></div><div><div><div><br>
</div></div></div></div></div></div></div></div></div></div></div><p></p><div><div><div><div><div><div><div><div><div><div><div><p><b>Security: the successful candidate will have to comply with CHAMP Security Requirements (including but not limited to CHAMP&rsquo;s IT Security Policies, especially the ISMS Policy and the Acceptable Use Policy, mandatory courses, confidentiality and data protection, use of company assets, and incident reporting).</b></p><br>
<p></p>
<p>
CHAMP Cargosystems is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, ethnic background, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.</p>
<p>
Please note that any personal data that you submit along with your application will be processed by CHAMP and may be processed by any of its global entities as necessary. These data will be treated in strict compliance with the applicable data protection legislation (i.e. the Law of 2 August 2002 on the protection of individuals with regard to the processing of personal data, as amended, and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, - the GDPR -, which entered into force on 25 May 2018, as well as any other subsequent regulation).Please follow the link to the CHAMP Candidates Privacy Notice for further information.</p></div></div></div></div></div></div></div></div></div></div></div></div>

Senior Business Analyst

Awad Badi Nahas Trading Co. Ltd.

<div>
 <br/>
 <p>
  <strong>
   Job Title: Social Media Responsible
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <span>
   We are looking for a creative and results-driven Social Media Specialist &amp; Content Strategist to join our team in Jeddah. The ideal candidate should have strong expertise in content creation, social media marketing, digital advertising, and modern design tools to enhance brand presence and drive audience engagement.
  </span>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <p>
  <span>
   &bull; Develop and execute innovative social media strategies aligned with digital trends.
  </span>
 </p>
 <p>
  <span>
  </span>
 </p>
 <p>
  <span>
  </span>
 </p>
 <p>
  <span>
   &bull; Create and edit engaging short-form video content for Instagram, Snapchat, Reels, TikTok, and YouTube Shorts, aligned with current platform algorithms and audience behaviour.
  </span>
 </p>
 <p>
  <span>
  </span>
 </p>
 <p>
  <span>
  </span>
 </p>
 <p>
  <span>
   &bull; Produce high-quality bilingual content (Arabic &amp; English) for multiple platforms.
  </span>
 </p>
 <p>
  <span>
  </span>
 </p>
 <p>
  <span>
  </span>
 </p>
 <p>
  <span>
   &bull; Design marketing materials, campaign banners, and promotional content using Adobe Creative Suite, Canva, and Freepik.
  </span>
 </p>
 <p>
  <span>
  </span>
 </p>
 <p>
  <span>
  </span>
 </p>
 <p>
  <span>
   &bull; Manage and optimize paid advertising campaigns across Meta, TikTok, Snapchat, and LinkedIn.
  </span>
 </p>
 <p>
  <span>
  </span>
 </p>
 <p>
  <span>
  </span>
 </p>
 <p>
  <span>
   &bull; Monitor performance metrics, analyse campaign results, and improve conversion rates.
  </span>
 </p>
 <p>
  <span>
  </span>
 </p>
 <p>
  <span>
  </span>
 </p>
 <p>
  <span>
   &bull; Manage online communities and maintain positive brand engagement.
  </span>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Required Skills &amp; Experience:
  </strong>
 </p>
 <p>
  <strong>
  </strong>
 </p>
 <p>
  <strong>
  </strong>
 </p>
 <p>
  <span>
   &bull; 5+ years of experience in social media, digital marketing.
  </span>
 </p>
 <p>
  <span>
  </span>
 </p>
 <p>
  <span>
  </span>
 </p>
 <p>
  <span>
   &bull; Strong knowledge of Adobe Photoshop, Illustrator, and InDesign.
  </span>
 </p>
 <p>
  <span>
  </span>
 </p>
 <p>
  <span>
  </span>
 </p>
 <p>
  <span>
   &bull; Experience with Canva, Freepik, and modern content creation tools.
  </span>
 </p>
 <p>
  <span>
  </span>
 </p>
 <p>
  <span>
  </span>
 </p>
 <p>
  <span>
   &bull; Understanding of social media algorithms and paid advertising strategies.
  </span>
 </p>
 <p>
  <span>
  </span>
 </p>
 <p>
  <span>
  </span>
 </p>
 <p>
  <span>
   &bull; Experience with Meta Pixel, TikTok Pixel, Snapchat Pixel, Google Analytics (GA4), Google Tag Manager (GTM), and Google Merchant Center.
  </span>
 </p>
 <p>
  <span>
  </span>
 </p>
 <p>
  <span>
  </span>
 </p>
 <p>
  <span>
   &bull; Knowledge of SEO and website integration for conversion tracking and remarketing.
  </span>
 </p>
 <p>
  <span>
   &bull; Excellent Arabic and English communication skills.
  </span>
 </p>
 <p>
  <span>
  </span>
 </p>
 <p>
  <span>
  </span>
 </p>
 <p>
  <span>
   &bull; Ability to work efficiently in a fast-paced environment.
  </span>
 </p>
 <p>
  <span>
  </span>
 </p>
 <p>
  <span>
  </span>
 </p>
 <p>
  <span>
   &bull; Bachelor&rsquo;s degree related field is preferred.
  </span>
 </p>
 <p>
  &nbsp;
 </p>
 <p>
  &nbsp;
 </p>
 <p>
  **Join Our Team**
 </p>
 <p>
  If you are a seasoned Social Media professional with a passion for creativity and
 </p>
 <p>
  innovation, we invite you to apply for the Social Media Officer position. Join us in
 </p>
 <p>
  shaping the digital landscape of our company and driving meaningful engagement with our
 </p>
 <p>
  audience. Apply now and embark on an exciting journey with us!
 </p>
 <p>
  <strong>
   &nbsp;
  </strong>
 </p>
 <p>
  <strong>
   &nbsp;
  </strong>
 </p>
 <p>
  <strong>
   &nbsp;
  </strong>
 </p>
 <p>
  <strong>
   &nbsp;
  </strong>
 </p>
 <p>
  <strong>
   Job Details:
  </strong>
 </p>
 <p>
  Job Location: Jeddah, Saudi Arabia
 </p>
 <p>
  Company Industry: Trading/Retail
 </p>
 <p>
  Job Role: Social Media Officer
 </p>
 <p>
  Employment Type: Full-Time Employee
 </p>
 <p>
  <br/>
 </p>
 <p>
  &nbsp;
 </p>
 <p>
  &nbsp;
 </p>
</div>


Social Media Officer

Nahdi

<div><p>Lead the Total Quality Management function to ensure that products and services meet guest requirements, regulatory standards, and organizational objectives. Oversee the implementation and continuous improvement of quality control, quality assurance, and quality management systems.<br>
<br>
</p><p><b>Accountabilities
</b></p><p><b>Quality Strategy Development:
</b></p><ul><li>Develop and implement the overall quality strategy by aligning it with organizational goals to ensure that all products and services meet the highest quality standards.
</li><li>Establish quality policies and objectives by collaborating with senior management to guide quality assurance and control efforts.
</li><li>Accountable for utilizing risk assessments to proactively identify quality risks, develop mitigation strategies, drive process improvements, and ensure effective quality assurance and control.
</li></ul><p><b>Leadership and Management:
</b></p><ul><li>Lead the Quality Control Manager, Quality Assurance Manager, and QMS Manager by providing guidance, support, and direction to ensure effective management of their respective areas.
</li><li>Foster a culture of quality excellence by promoting continuous improvement, innovation, and adherence to best practices across the department.
</li></ul><p><b>Quality Control and Assurance:
</b></p><ul><li>Oversee the quality control function to ensure that all products meet quality standards by implementing strategic checkpoints, sampling processes, and reporting mechanisms.
</li><li>Oversee all activities that ensure PL products or services meet quality standards. This includes inspections, testing, and audits throughout the product life cycle with the aim to eliminate defects at early stages, implementing preventive measures, and analyzing data to identify trends and take proactive action.
</li></ul><p><b>Standard Operating Procedures (SOPs):
</b></p><ul><li>Oversee the overall SC SOPs by ensuring documentations, and its properly distributed, communicated, and that compliance is audited regularly.
</li><li>Be the main point of contact for the certification bodies and responsible for overseeing the entire Quality Management system.
</li><li>Work with the QMS Manager to evaluate the effectiveness of current SOPs and recommend improvements to align with best practices.
</li></ul><p><b>Regulatory Compliance:
</b></p><ul><li>Developing and implementing strategic initiatives to mitigate compliance risks by integrating these requirements into quality management systems and leading the team in conducting rigorous audits and assessments.
</li><li>Liaise with regulatory bodies and industry organizations to ensure ongoing compliance and incorporate regulatory changes into quality practices.
</li></ul><p><b>Continuous Improvement:
</b></p><ul><li>Implement continuous improvement initiatives by analyzing quality performance data, identifying areas for improvement, and applying quality management methodologies such as Six Sigma and Lean.
</li><li>Collaborate with the SC Excellence R&amp;D team to drive innovation and improve quality processes and standards.
</li></ul><p><b>Training and Development </b>:
</p><ul><li>Develop and deliver training programs on quality management systems and best practices by mentoring and coaching team members to build quality management capabilities within the organization.
</li><li>Lead cross functional workshops and organize seminars on new quality methodologies and regulatory updates to enhance the skillsets of the Safety &amp; Quality team.
</li></ul><p>Employee duties are not limited only to the above-mentioned Accountabilities; he/she may perform other duties as assigned.
</p><p><b>Work Environment
</b></p><ul><li>Indoors : 60%
</li><li>Outdoors : 40%
</li><li>Working Days : 5 Working Days
</li><li>Days off : 2 Days Off
</li><li>Working Hours : 8:00 AM &ndash; 5:00 PM
</li></ul><p><b>Job Requirement
</b></p><div><div><div><div><div><p><b>Education<br>
</b></p></div><div><ul><li><b>Bachelor's degree in Quality Management, Supply Chain Management, Industrial Engineering, or a related field.
</b></li><li><b>Advanced degree (MBA, MSc) preferred<br>
</b></li></ul></div></div><br>
<div><div><p><b>Experience<br>
</b></p></div><div><ul><li><b>10+ years of experience in quality management or a related field.
</b></li><li><b>Proven track record of leading quality improvement initiatives and managing quality control and assurance functions<br>
</b></li></ul></div></div><br>
<div><div><p><b>Technical &amp; Computer Skills<br>
</b></p></div><div><ul><li><b>Proficiency in quality management software and tools.
</b></li><li><b>Proficiency in project management software (e.g., MS Project, Asana).
</b></li><li><b>Proficiency in Statistical Process Control
</b></li><li><b>Experience with regulatory compliance and audit processes.<br>
</b></li></ul></div></div><br>
<div><div><p><b>Languages<br>
</b></p></div><div><ul><li><b>Fluency in English.
</b></li><li><b>Proficiency in Arabic is a plus<br>
</b></li></ul></div></div><br>
<div><div><p><b>Certificates<br>
</b></p></div><div><ul><li><b>Certification in Quality Management (e.g., CQE, CQM) preferred.
</b></li><li><b>Lean Six Sigma certification is a plus.</b></li></ul></div></div></div></div></div></div>

Total Quality Management Department Manager (2023179)

Raffles

<div><b>Company Description</b><p><br>
Located adjacent to the residential tower, expert service and world-class luxury combine in the Raffles Hotel Jeddah, which is ready to welcome you and your guests at any moment. Here, the high standards, special touches, and trademark elegance of the Raffles brand are the ultimate compliment to the charm and beauty of a stay in Jeddah.</p><b><br>
Job Description</b><p><br>
We are seeking an experienced and dynamic Reservation Manager to lead our reservations department in Jeddah, Saudi Arabia. In this pivotal role, you will oversee all reservation operations, manage a team of reservation professionals, and drive revenue optimization while maintaining exceptional guest satisfaction. As Reservation Manager, you will be responsible for ensuring seamless booking experiences, implementing best practices, and fostering a collaborative environment that prioritizes both operational excellence and customer delight.</p><ul><li>
Lead, mentor, and supervise the reservations team, providing guidance, training, and performance feedback to ensure consistent service excellence and professional development</li><li>
Oversee the processing of all reservation requests through multiple channels (phone, GDS/CRS, internet platforms) and ensure timely confirmation, modification, or cancellation communications within established timeframes</li><li>
Manage daily correspondence prioritization and ensure all reservation inquiries are processed according to company standards and quality benchmarks</li><li>
Monitor and analyze reservation data and trends to identify opportunities for revenue optimization and implement strategic pricing and promotional initiatives</li><li>
Ensure accuracy and completeness of guest information, special requests, and stay details for upcoming arrivals, coordinating with front desk and housekeeping teams</li><li>
Develop and maintain strong relationships with regular guests and corporate clients, personalizing interactions and building loyalty through exceptional service</li><li>
Address guest complaints and reservation discrepancies with empathy and decisiveness, escalating complex issues appropriately while maintaining transparency</li><li>
Promote hotel services, facilities, and current promotions effectively, utilizing consultative selling techniques to maximize room yield and guest satisfaction</li><li>
Maintain comprehensive knowledge of hotel offerings, ACCOR Group promotions, and competitive positioning to provide accurate information and strategic recommendations</li><li>
Coordinate with the Front Desk, Credit Manager, and other departments regarding same-day reservations, payment arrangements, and guest extensions</li><li>
Implement and maintain organized filing systems for all reservation correspondence, ensuring easy retrieval and compliance with record-keeping standards</li><li>
Monitor team performance metrics, occupancy rates, and reservation conversion rates, providing regular reports and actionable insights to management</li><li>
Stay current with industry trends, reservation technologies, and best practices, recommending process improvements and system enhancements</li><li>
Perform additional duties and special projects as assigned by senior management to support organizational goals</li></ul><br>
<b>
Qualifications</b><p><br>
**Required Skills:**</p><ul><li>
Exceptional interpersonal and communication skills with the ability to build rapport with guests, team members, and cross-functional departments</li><li>
Strong sales acumen and consultative selling abilities to maximize revenue and upsell opportunities</li><li>
Advanced organizational and time management skills with meticulous attention to detail and quality</li><li>
Proficiency in analyzing data and metrics to drive decision-making and performance improvements</li><li>
Problem-solving and conflict resolution expertise with a customer-centric approach</li><li>
Leadership and team management capabilities with the ability to motivate and develop staff</li><li>
Self-confidence and assertiveness balanced with empathy and emotional intelligence</li><li>
Excellent presentation and written communication skills</li></ul><p>
**Required Experience:**</p><ul><li>
Minimum 3-5 years of progressive experience in hotel reservations or hospitality operations, with at least 2 years in a supervisory or management capacity</li><li>
Demonstrated expertise in managing reservation systems, GDS (Global Distribution System), and CRS (Central Reservation System) platforms</li><li>
Proven track record of handling high-volume reservation inquiries and maintaining service quality standards</li><li>
Experience in revenue management, yield optimization, and strategic pricing initiatives</li><li>
Strong background in guest complaint resolution and service recovery</li></ul><p>
**Required Tools &amp; Systems:**</p><ul><li>
Proficiency with GDS/CRS reservation platforms and hotel management systems</li><li>
Competency with internet-based reservation systems and booking engines</li><li>
Proficiency in Microsoft Office Suite and data analysis tools</li><li>
Familiarity with hotel property management systems (PMS)</li></ul><p>
**Preferred Qualifications:**</p><ul><li>
Hospitality management certification or relevant training in hotel operations</li><li>
Experience with ACCOR Group properties or similar international hotel chains</li><li>
Multilingual capabilities, particularly Arabic language proficiency</li><li>
Knowledge of Saudi Arabian hospitality standards and cultural practices</li><li>
Experience in training and onboarding reservation staff</li></ul><p>
**Domain Expertise:**</p><ul><li>
Comprehensive understanding of hotel operations, reservation procedures, and guest service protocols</li><li>
Knowledge of hotel promotions, packages, and revenue management strategies</li><li>
Familiarity with credit management and financial procedures in hospitality settings</li><li>
Understanding of industry standards and best practices in reservation management</li></ul><br>
<b>
Additional Information</b><br>
<ul><li>
Being a Raffles employee means embodying and conveying the brand and the company mindset through our Heartiest service culture.</li></ul></div>

Reservation Manager (Saudi National Only)

Unilever

<div><p><b>JOB PURPOSE</b></p><p>
This role exists to champion sustainable growth, ensure operational excellence that enables our brands to thrive You&rsquo;ll be part of a team that believes in doing work that matters &mdash; for people and the planet.</p><p>
Because here, we don&rsquo;t just hire for jobs. We invite you to be part of something bigger.</p><p></p><p><b>
KEY RESPONSIBILITIES</b></p><div><b>
Job Scope:</b><br>
Focused on representing the voice of Customer Business Development (CBD) across the organization, provide key integration touchpoints around commercial planning and governance and driving the category and channel strategy and associated pricing and promo strategies and building brands&rsquo;<br>
equity. You will lead the development and deployment of a channel strategy for New Brands and drive profitable growth.<br>
<br>
<b>Roles &amp; Responsibilities:</b><br>
<ul><li>Sales and Operational Plan &ndash; lead consolidated Customer Development (CD) input and own &lsquo;output&rsquo;, drive CD business performance.</li><li>Drive business performance including gap closure activities and optimization.</li><li>Provide a detail analysis on actual sales vs forecast result and propose the rolling channel or chain action plans to the management.</li><li>Lead the National Category Building Plan and trade review promotion evaluation with respective customer.</li><li>Work jointly with brand managers to assess category opportunities and analyze competitor and channel behavior for annual plan, forecast and identify areas of opportunity.</li></ul></div><ul><li>Plan, execute and evaluate options jointly with Key Accounts for tailor made promotion to enhance retailers' commitment and integrating promotion plans with marketing plans.</li><li>Manage Channel and Shopper Insights</li><li>Track and maintain channel investments and P&amp;L as well as ensuring investments (noncontractual) remain within plan.</li><li>Responsible to drive Unilever's Category Net Revenue realization through defining holistic Net Revenue Strategies and then seeing them through to execution into the Marketing functions and wider commercial business.</li><li>Improve capability for Net Revenue Maximization, including the acquisition and processing of appropriate data, performance monitoring and reviewing, with constant improvement.</li></ul><p></p><p><b>
REQUIRED QUALIFICATIONS</b></p><ul><li>
 Bachelor&rsquo;s degree in business.</li><li>
3 or 4+ Years of Experience in key account management experience or trade marketing experience within FMCG industry or Retail Industry.</li><li>
 Excellent communication and analytical skills.</li><li>
 Strong bias for action with a growth mindset.</li><li>
 Strong influencing &amp; selling skills.</li><li>
 Ability to contribute, influence and work effectively in a cross-functional matrix organization.</li><li>
Self-starter, independent thinker, action oriented, and passionate.</li></ul><p>
Full proficiency of English and Arabic language.</p><p></p><p><b>
PREFERRED QUALIFICATIONS:</b></p><ul><li>
FMCG experience.</li><li>
Managing Personal care category.</li><li>
Worked in multinational company.</li></ul><p></p><p>
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their &lsquo;Whole Self&rsquo; to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.</p></div>

Customer Strategy and Planning Assistant Manager - Skin Cleansing

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