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data analytics specialist

TG HOLDING

We are seeking a detail-oriented Settlement Specialist to join our Operations team. The ideal candidate will be a native Chinese speaker with strong analytical abilities and excellent communication skills, as this role requires daily collaboration with our China-based technology team and Chinese-speaking colleagues. Candidates with a technical background and advanced Excel skills will be highly preferred.
 
Key Responsibilities
 Perform daily settlement and reconciliation of client transactions across multiple financial products.
 Monitor settlement processes to ensure timely and accurate execution.
 Investigate and resolve settlement discrepancies, exceptions, and operational issues.
 Coordinate closely with internal Operations, Finance, Risk, and Technology teams to ensure smooth settlement workflows.
 Communicate daily with the China-based technology team to troubleshoot system issues, clarify requirements, and support operational improvements.
 Analyze settlement data and prepare daily, weekly, and monthly operational reports.
 Utilize advanced Excel functions to manipulate, validate, and analyze large datasets.
 Identify process improvement opportunities and support automation initiatives to enhance operational efficiency.
 Maintain accurate operational records and ensure compliance with internal policies and regulatory requirements.
 Assist in testing and validating system enhancements related to settlement processes.
 
Requirements
 Native Chinese (Mandarin) speaker with excellent written and verbal communication skills.
 Bachelor's degree in Finance, Business, Information Technology, Computer Science, Mathematics, or a related field.
 Technical background or experience working closely with technology teams is highly preferred.
 Previous experience in settlements, operations, reconciliation, payment operations, or financial services is preferred.
 Advanced Microsoft Excel skills
 Strong analytical and problem-solving abilities with exceptional attention to detail.
 Ability to work with large volumes of financial and operational data.
 Excellent organizational and time management skills.
 Comfortable working in a fast-paced, dynamic environment.
 
Preferred Qualifications
 Experience in fintech, brokerage, CFD/FX, payments, or financial services.
 Knowledge of settlement, reconciliation, payment processing, or treasury operations.
 Experience participating in system implementation, UAT, or operational process improvements.
 Basic SQL or data querying knowledge is an advantage.

Settlement & Data Analyst - Chinese Speaker

Amazon

<div>
 
 Description
 
 
 
 Amazon is a highly data driven company highly obsessive about metrics. The Data analysts play a crucial role in creating unique reports from data available in multiple locations and providing vital insights into the root cause of quality defects and inventory adjustments. ICQA Data Analyst will work closely with the ICQA, Learning and Finance departments to provide data and analytical support for the business.
 
 
 Key job responsibilities
 
 
 <ul>
 <li>
 Development of data collection processes and data management systems
 </li>
 <li>
 Designing of queries, compiling of data, and generation of reports in SQL
 </li>
 <li>
 Charting and graphing of data for reporting purposes
 </li>
 <li>
 Developing dashboard (Amazon Quicksight) to support business decision making and dive deep activities
 </li>
 <li>
 Develop automation solution for analysis (python)
 </li>
 <li>
 Prepare and publish reports for business reviews (Weekly Business Review, Quarterly Business Review, Project Updates)
 </li>
 <li>
 Supporting leadership team how to interpret data trends as needed
 </li>
 <li>
 In depth research of defect trends
 </li>
 <li>
 Present analysis in easily digestible standard reports
 </li>
 <li>
 Support to ICQA &amp; Learning Team Projects
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 Experience that includes strong analytical skills, attention to detail, and effective communication abilities
 </li>
 <li>
 Experience communicating clearly and effectively with different functional groups including senior business leaders, finance, HR and developers
 </li>
 <li>
 Experience managing and executing large projects from start to finish, including project management, data gathering and modeling, problem solving, and communicating recommendations
 </li>
 <li>
 Experience translating customer needs into business requirements
 </li>
 <li>
 Experience with AWS technologies like Redshift, S3, AWS Glue, EMR, Kinesis, FireHose, Lambda, and IAM roles and permissions
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Experience with training and deploying machine learning systems to solve large-scale optimizations, or experience in development or technical support
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Q-Express Documents Transport
 
 
 Job ID: A10427732
</div>

Data Analyst, AMET Central Data Analytics team

Terranova SHRP

HR OfficerWe are seeking a proactive, tech-savvy, and detail-oriented HR Officer to join our client's team. This role offers an excellent opportunity for an HR professional who enjoys working in a dynamic environment and contributing across a broad range of human resources functions.Key Responsibilities<ul><li>Support the end-to-end recruitment process, including candidate sourcing, interview coordination, offer management, and onboarding of new employees.</li><li>Plan, coordinate, and deliver employee engagement initiatives, events, and activities that promote a positive and inclusive workplace culture.</li><li>Develop and manage internal communications, employee engagement campaigns, and informative content across various communication channels to enhance employee engagement, collaboration, and organizational morale.</li><li>Build and maintain effective working relationships with employees and stakeholders across all levels of the organization while supporting the implementation of internal communication strategies.</li><li>Coordinate employee learning and development initiatives, including training schedules, logistics, and records management.</li><li>Prepare high-quality presentations, HR reports, policies, and other HR-related documentation.</li><li>Analyze HR data and prepare meaningful reports, dashboards, and insights using Microsoft Excel.</li><li>Support day-to-day HR operations, ensuring efficient administration and compliance with internal processes.</li><li>Administer HR systems and online portals, maintaining accurate employee records, managing user access, and ensuring the smooth operation of HR platforms.</li></ul>Requirements<ul><li>Bachelor's degree in Human Resources, Business Administration, or a related discipline.</li><li>Strong technical aptitude with proficiency in HR systems, HRIS platforms, and digital workplace tools.</li><li>Advanced Microsoft Excel skills, with the ability to analyze data, create reports, and generate meaningful insights.</li><li>Excellent presentation, communication, and organizational skills, with strong attention to detail.</li><li>Exceptional written and verbal communication skills, with the ability to develop clear and engaging internal communications.</li><li>Ability to manage multiple priorities in a fast-paced environment while maintaining accuracy and confidentiality.</li><li>Fluency in English, Urdu, and Hindi (both written and spoken).</li><li>Preferred age: Up to 36 years.</li><li>Candidates currently based in India or the UAE are encouraged to apply.</li></ul>Qualifications &amp; Experience<ul><li>Bachelor's degree in Human Resources, Business Administration, Communications, or a related discipline.</li><li>5&ndash;10 years of progressive experience in an HR Generalist, HR Officer, or similar HR operations role.</li><li>Hands-on experience with HRMS/HRIS platforms, employee self-service portals, and other HR technologies.</li><li>Strong proficiency in Microsoft Office, particularly Excel and PowerPoint, with the ability to prepare reports, analyze data, and develop professional presentations.</li><li>Proven ability to manage multiple priorities, meet deadlines, and perform effectively in a fast-paced, dynamic environment.</li><li>Experience planning and coordinating employee engagement initiatives, learning and development programs, corporate events, onboarding activities, and internal communication campaigns.</li><li>Good understanding of HR operations, policies, and best practices. Knowledge of UAE Labour Law will be considered an advantage.</li><li>Excellent interpersonal, stakeholder management, and relationship-building skills, with the ability to communicate confidently and effectively across all levels of the organization.</li><li>Demonstrated professionalism, integrity, and discretion in handling confidential information and sensitive employee matters, exercising sound judgment and maintaining the highest ethical standards.</li></ul>Suitable Background / Previous ExperienceApplicants with experience in any of the following or similar roles are encouraged to apply:<ul><li>HR Officer</li><li>Onboarding &amp; HR Officer</li><li>HR Operations Executive / Specialist</li><li>Employee Engagement &amp; HR Operations Specialist</li><li>HR Coordinator</li><li>HR Executive</li><li>Human Resources Generalist</li></ul>Job Type: Full-timePay: From AED10,000.00 per monthApplication Question(s):<ul><li>Excellent presentation and reporting skills</li></ul>Experience:<ul><li>employee induction and employee engagement: 4 years (Required)</li><li>analytics and power BI: 4 years (Required)</li></ul>Language:<ul><li>English (Required)</li><li>Hindi (Required)</li></ul>

HR Communications and Engagement Officer

LUXBURY PROPERTIES L.L.C

We are looking for a strategic, creative, and results-driven Social Media Specialist to develop and execute social media strategies that strengthen our brand, grow our online presence, and drive measurable business results. The ideal candidate combines creativity with marketing expertise, stays ahead of digital trends, and takes ownership of content performance across multiple platforms.Key Responsibilities:<ul><li>Develop and execute social media strategies.</li><li>Create and schedule engaging content across platforms.</li><li>Manage content calendars and ensure consistent posting.</li><li>Research industry trends and competitor activities.</li><li>Monitor engagement and grow online communities.</li><li>Track performance metrics and optimise content.</li><li>Collaborate with the marketing and creative teams.</li><li>Stay updated on social media trends and platform changes.</li></ul>Requirements:<ul><li>Bachelor's degree in marketing, communications, or a related field.</li><li>Minimum 1 year of real estate sales experience</li><li>Strong understanding of major social media platforms, content strategy, and performance analytics.</li><li>Excellent communication, copywriting, and organisational skills with the ability to manage multiple projects.</li><li>Creative, proactive, and results-driven with a passion for digital marketing and staying ahead of industry trends.</li></ul>What We Offer<ul><li>Competitive Salary</li><li>Friendly and Professional Work Environment</li><li>Career Growth Opportunities</li></ul>Pay: AED3,000.00 - AED4,000.00 per monthExperience:<ul><li>Social media : 1 year (Required)</li></ul>Work Location: In person

Social Media Specialist

Publicis Groupe Middle East

<div>
 
 Overview
 
 
 
 
 Data, Reporting &amp; Infrastructure
 
 
 
 <ul>
 <li>
 Own and maintain all data pipelines supporting paid media reporting and analytics, ensuring reliability, scalability, and accuracy.
 </li>
 <li>
 Manage and validate data integrations via APIs across media platforms, analytics tools, and visualization environments.
 </li>
 <li>
 Oversee dashboard development and maintenance, ensuring client-facing visualizations are fully accurate, up to date, and aligned with agreed KPIs.
 </li>
 <li>
 Act as the primary quality-control owner for all data outputs, proactively identifying and resolving discrepancies or errors.
 </li>
 <li>
 Work closely with activation and ad operations teams to ensure correct backend trafficking, tagging, and tracking implementation across all campaigns.
 
 
 </li>
 </ul>
 
 Planning &amp; Performance Reporting Management
 
 
 
 <ul>
 <li>
 Own and manage the client&rsquo;s Annual Media Planning Document, which includes yearly KPIs which is monitored and reported monthly to the client.
 </li>
 <li>
 Ensure KPIs are consistently reflected across planning documents, dashboards, and performance reports.
 </li>
 <li>
 Maintain historical performance benchmarks and ensure year-on-year comparability.
 
 
 </li>
 </ul>
 
 First-Party Data &amp; CDP Enablement
 
 
 
 <ul>
 <li>
 Act as support for the client&rsquo;s Customer Data Platform (CDP), ensuring first-party data is effectively leveraged across paid media.
 </li>
 <li>
 Support the activation, measurement, and optimization of first-party and audience-based media strategies.
 </li>
 <li>
 Translate complex first-party data outputs into actionable insights for planners and client stakeholders.
 </li>
 <li>
 Ensure data governance, consistency, and best practices are upheld when using customer data in paid media environments.
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 
 Technical &amp; Product
 
 
 
 <ul>
 <li>
 Strong, hands-on understanding of paid media platforms and ecosystems.
 </li>
 <li>
 Proven experience working with:
 </li>
 <ul>
 <li>
 APIs and data integrations
 </li>
 <li>
 Data pipelines
 </li>
 <li>
 Visualization tools and dashboards
 </li>
 <li>
 Trafficking, tagging, and tracking frameworks
 </li>
 </ul>
 <li>
 Advanced, professional-level Excel skills (complex formulas, pivots, data validation, large datasets).
 
 </li>
 </ul>
 
 Client &amp; Internal Collaboration
 
 
 
 <ul>
 <li>
 Act as a trusted analytics partner to client stakeholders, confidently explaining data methodologies, KPIs, and performance trends.
 </li>
 <li>
 Collaborate closely with planning, activation, technology, and data teams to ensure seamless end-to-end delivery.
 </li>
 <li>
 Support senior leadership with analytical inputs for client presentations, reviews, and strategic discussions.
 </li>
 <li>
 Help establish and evolve analytics best practices within the planning team.
 </li>
 <li>
 Exceptional attention to detail with a track record of delivering accurate, error-free outputs.
 </li>
 <li>
 Strong communication skills, with the ability to translate data into clear insights for non-technical stakeholders and working collaborative within larger teams.
 
 
 </li>
 </ul>
 
 Innovative &amp; Analytical Mindset
 
 
 
 <ul>
 <li>
 Highly detail-oriented and methodical
 </li>
 <li>
 Passionate about data and continuous improvement
 </li>
 <li>
 Proactive problem-solver with strong ownership mindset
 </li>
 <li>
 Comfortable working in fast-paced, deadline-driven environments
 </li>
 <li>
 Collaborative and client-focused
 
 
 </li>
 </ul>
 
 People &amp; Leadership
 
 
 
 <ul>
 <li>
 Seeks others' feedback to develop self-awareness, strengths and address development area.
 </li>
 <li>
 Is able to proactively raise issues to improve effective team working and collaboration.
 </li>
 <li>
 Is able to communicate confidently in a clear, concise and articulate manner.
 </li>
 <li>
 Collaborates with stakeholders and embraces an inclusive based environment.
 </li>
 <li>
 Is able to make valuable contributions to discussions and brainstorming sessions, providing insight and point of view.
 </li>
 <li>
 Able to build relationships quickly with others and engages personally with peers and clients.
 </li>
 <li>
 Treats others with respect, listens to other perspectives, especially when they are different from own.
 </li>
 <li>
 Able to tackle problems in a timely manner and develop contingency plans that focus on problem resolution.
 </li>
 <li>
 Drives a culture of trust with Peers, clients and all other stakeholders.
 
 
 </li>
 </ul>
 
 Self
 
 
 
 <ul>
 <li>
 Is able to take ownership for actions and deals with consequences in a mature manner.
 </li>
 <li>
 Able to adjust performance based on experiences and feedback and showcases agility and flexibility.
 </li>
 <li>
 Displays openness to the ideas of others and leverages them when beneficial for the business.
 </li>
 <li>
 Showcases curiosity and open mindset towards new ways of doing things.
 </li>
 <li>
 Is able to set high impact objectives and goes above and beyond to exceed performance.
 </li>
 <li>
 Demonstrates the Growth Mindset and is able to take ownership of personal development and growth.
 </li>
 <li>
 Capable of constructively challenging the status-quo and takes risks to challenge internal and external perspectives.
 </li>
 <li>
 Approaches situations and individuals with honesty, integrity and humbleness.
 </li>
 <li>
 Displays resilience and maintains drives and a positive outlook when faced with challenges.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 5+ years of experience in media analytics, marketing analytics, or performance measurement, ideally within a media agency or complex client environment.
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 R-3862P-4387
</div>

Manager - Data Analyst

Binghatti

<div>
 
 
 Join Binghatti &ndash; Redefining Real Estate Excellence in Dubai
 
 
 
 
 
 
 
 About Us
 
 
 
 Binghatti is one of the UAE&rsquo;s most dynamic and fast-growing property brands, headquartered in Dubai. We&rsquo;re known for bold architecture, visionary design and partnerships with global luxury icons such as Bugatti, Mercedes-Benz and Jacob &amp; Co. With a portfolio exceeding AED 15 billion across Dubai&rsquo;s most prestigious developments, Binghatti continues to transform the city&rsquo;s skyline and set new standards for innovation and excellence in real estate.
 
 
 
 
 
 
 Job Overview
 
 
 
 Support the execution and delivery of Reward programs, HR analytics, HR policies &amp; processes, in addition to Organizational Development initiatives to enhance organizational effectiveness and employee experience.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 Reward Schemes
 
 
 
 <ul>
 <li>
 Support the implementation and administration of compensation and benefits programs by coordinating program activities, maintaining structures, and ensuring alignment with approved policies to promote internal equity and market competitiveness.
 </li>
 <li>
 Conduct salary benchmarking, market analysis, and job evaluations by collecting market data, analyzing internal roles, and applying evaluation methodologies to support fair pay structures and informed compensation decisions.
 </li>
 <li>
 Assist in annual reward and compensation processes including salary reviews, promotions, and incentive cycles by preparing data, supporting governance reviews, and ensuring accurate and timely execution in line with organizational guidelines.
 </li>
 </ul>
 
 
 
 HR Analytics
 
 
 
 <ul>
 <li>
 Prepare and maintain HR reports, dashboards, and analytics by collecting, validating, and analyzing key HR metrics to support data-driven decision-making, organizational planning, and management reporting.
 </li>
 <li>
 Maintain data accuracy, integrity, and consistency across HR systems by performing regular data audits, validations, and reconciliations to ensure reliability of HR information and compliance with reporting standards.
 </li>
 </ul>
 
 
 
 Policies &amp; Processes
 
 
 
 <ul>
 <li>
 Review, analyze, and enhance
 
 HR Policies and Procedures
 
 , ensuring full alignment with organizational strategy, compliance standards, and best practices, and provide clear recommendations within predefined timeframes.
 </li>
 <li>
 Support process mapping and documentation initiatives by analyzing existing workflows, defining standard operating procedures, and documenting end-to-end processes to improve efficiency, transparency, and role clarity.
 </li>
 </ul>
 
 
 
 Organization Development (OD)
 
 
 
 <ul>
 <li>
 Support organizational design initiatives by reviewing and structuring job roles, reporting lines, and job descriptions to ensure clarity of accountability, role alignment, and optimal organizational effectiveness.
 </li>
 <li>
 Assist in workforce planning and organizational change initiatives by collecting, analyzing, and validating workforce data, supporting impact assessments, and contributing to OD projects that enable business continuity and future growth.
 </li>
 <li>
 Coordinate and support the implementation of OD and HR programs by managing timelines, aligning stakeholders, tracking deliverables, and ensuring consistent execution in line with approved OD frameworks and HR strategies.
 </li>
 <li>
 Perform additional tasks relevant to the role/area of expertise as requested by the management to be able to achieve the objectives/commitments.
 </li>
 </ul>
 
 
 
 
 
 Why Work for Us
 
 
 
 At Binghatti, we don&rsquo;t just build properties &ndash; we build legacies. You&rsquo;ll join a team driven by ambition, creativity and excellence, where ideas move fast and every project makes a statement. Here, you&rsquo;ll work alongside some of the brightest minds in real estate, contributing to iconic developments that define Dubai&rsquo;s future. If you&rsquo;re ready to be part of a company that&rsquo;s shaping history, Binghatti is where your story begins.
 
</div>

Organizational Development Specialist

Element MEA

<div>
 element MEA is supporting a well-established Dubai-based integrated creative agency in appointing an experienced Social Media Manager.
 
 
 The agency works with leading government, corporate and consumer brands across the UAE and wider GCC. Its capabilities span advertising, experiential marketing, brand communications, social media, digital campaigns, content production and large-scale activations.
 
 
 The successful candidate will join a multidisciplinary agency environment and manage the complete social media function for a portfolio of client accounts.
 
 
 The agency's identity will be shared with shortlisted candidates during the recruitment process.
 
 
 Role Purpose
 
 
 The Social Media Manager will lead the planning, management and continuous improvement of social media activity for assigned client accounts.
 
 
 Acting as an extension of each client's marketing team, the role holder will develop social media strategies, manage content planning, oversee campaign execution and use performance insights to achieve defined communication and business objectives.
 
 
 The position combines social media strategy, content leadership, community management, paid-media coordination, influencer marketing, client advisory and performance analytics.
 
 
 Working closely with Client Servicing, Strategy, Creative, Production, Media and Project Management teams, the Social Media Manager will ensure that social media is integrated into every stage of a campaign&mdash;from concept development and content production through publishing, community engagement and post-campaign analysis.
 
 
 Key Responsibilities
 
 
 Social Media Strategy
 
 
 <ul>
 <li>
 Develop annual, quarterly and campaign-specific social media strategies for assigned client accounts.
 </li>
 <li>
 Build platform-specific strategies aligned with client business objectives, audience behaviour and marketing priorities.
 </li>
 <li>
 Recommend the appropriate channel mix, content pillars, publishing cadence and engagement approach.
 </li>
 <li>
 Translate wider brand and marketing strategies into practical social media plans.
 </li>
 <li>
 Present strategies, recommendations and campaign opportunities to clients and internal teams.
 </li>
 <li>
 Regularly review and refine strategies based on platform changes, audience insights and campaign performance.
 
 
 </li>
 </ul>
 Campaign Planning and Integrated Marketing
 
 
 <ul>
 <li>
 Develop social media campaigns that support wider advertising, experiential, digital, PR and activation initiatives.
 </li>
 <li>
 Collaborate with Strategy and Creative teams to strengthen the role of social media within integrated campaigns.
 </li>
 <li>
 Create detailed campaign rollout plans across multiple platforms and audience segments.
 </li>
 <li>
 Ensure online content supports and amplifies on-ground events, activations and brand experiences.
 </li>
 <li>
 Identify real-time content and audience-engagement opportunities during live campaigns and events.
 </li>
 <li>
 Coordinate campaign timelines, deliverables, approvals and publishing schedules.
 
 
 </li>
 </ul>
 Content Planning and Management
 
 
 <ul>
 <li>
 Develop monthly and campaign-specific content calendars aligned with client priorities and marketing objectives.
 </li>
 <li>
 Prepare clear creative briefs for Designers, Copywriters, Photographers, Videographers, Animators and Motion Designers.
 </li>
 <li>
 Manage content development from initial concept through production, approval and publishing.
 </li>
 <li>
 Ensure content is platform-native, audience-focused and consistent with client brand guidelines.
 </li>
 <li>
 Maintain the appropriate balance between planned, reactive, educational, promotional and engagement-led content.
 </li>
 <li>
 Review content for accuracy, quality, tone, platform suitability and cultural relevance.
 </li>
 <li>
 Manage multiple client accounts while maintaining consistency and meeting deadlines.
 
 
 </li>
 </ul>
 Community Management
 
 
 <ul>
 <li>
 Oversee daily community engagement across client social media channels.
 </li>
 <li>
 Respond to comments, direct messages, enquiries and audience interactions in line with approved guidelines.
 </li>
 <li>
 Develop response frameworks and escalation procedures for sensitive or high-risk issues.
 </li>
 <li>
 Monitor online sentiment, customer feedback and emerging reputational risks.
 </li>
 <li>
 Escalate complaints, crises or potentially damaging conversations promptly.
 </li>
 <li>
 Develop engagement initiatives that encourage meaningful audience participation and community growth.
 </li>
 <li>
 Ensure community management reflects each brand's tone of voice and service standards.
 
 
 </li>
 </ul>
 Paid Social and Media Coordination
 
 
 <ul>
 <li>
 Collaborate with media specialists to plan and execute paid social media campaigns.
 </li>
 <li>
 Recommend campaign objectives, audience targeting, budget allocation, creative formats and platform selection.
 </li>
 <li>
 Ensure alignment between organic content strategies and paid-media activity.
 </li>
 <li>
 Monitor campaign performance and recommend adjustments to improve reach, engagement, leads or conversions.
 </li>
 <li>
 Coordinate the development of campaign assets required for different audiences, placements and media formats.
 </li>
 <li>
 Support testing of messaging, creative formats, audiences and calls to action.
 
 
 </li>
 </ul>
 Influencer and Creator Marketing
 
 
 <ul>
 <li>
 Identify influencers and content creators who are relevant to campaign objectives and brand positioning.
 </li>
 <li>
 Manage influencer shortlisting, assessment, onboarding, briefing, approvals and content delivery.
 </li>
 <li>
 Coordinate contracts, timelines, deliverables and internal or client approvals with the relevant teams.
 </li>
 <li>
 Build productive, long-term creator relationships that benefit client brands.
 </li>
 <li>
 Monitor influencer content for quality, brand alignment, compliance and authenticity.
 </li>
 <li>
 Measure influencer performance, audience quality and campaign return on investment.
 
 
 </li>
 </ul>
 Performance Analysis and Reporting
 
 
 <ul>
 <li>
 Develop performance dashboards for assigned client accounts.
 </li>
 <li>
 Monitor key metrics including reach, impressions, engagement, audience growth, conversions, click-through rate, cost per result, CPM and return on investment.
 </li>
 <li>
 Prepare monthly, quarterly and campaign-specific performance reports.
 </li>
 <li>
 Move beyond reporting numbers by clearly explaining what changed, why it changed and what should happen next.
 </li>
 <li>
 Present results and recommendations confidently to clients.
 </li>
 <li>
 Use performance insights to improve content, targeting, platform investment and future campaign planning.
 </li>
 <li>
 Establish relevant benchmarks for each client, platform and campaign type.
 
 
 </li>
 </ul>
 Client Partnership
 
 
 <ul>
 <li>
 Act as a trusted social media advisor to assigned clients.
 </li>
 <li>
 Participate in planning meetings, campaign reviews, workshops and content discussions.
 </li>
 <li>
 Understand each client's commercial priorities, audience challenges and approval processes.
 </li>
 <li>
 Educate clients on platform developments, audience behaviour, emerging trends and digital opportunities.
 </li>
 <li>
 Manage client expectations regarding timelines, approvals, content performance and platform limitations.
 </li>
 <li>
 Identify opportunities to expand social media, content, influencer and integrated marketing services.
 </li>
 <li>
 Build strong relationships while maintaining professional boundaries and clear accountability.
 
 
 </li>
 </ul>
 Cross-Functional Leadership
 
 
 <ul>
 <li>
 Work closely with Client Servicing, Creative, Strategy, Production, Media and Project Management teams.
 </li>
 <li>
 Ensure briefs, timelines, approvals and accountabilities are clearly communicated.
 </li>
 <li>
 Provide constructive feedback that improves creative work while respecting specialist expertise.
 </li>
 <li>
 Support junior social media and community-management team members where required.
 </li>
 <li>
 Contribute to agency pitches, new-business proposals and social media audits.
 </li>
 <li>
 Promote strong working practices, documentation and knowledge-sharing across the team.
 
 
 </li>
 </ul>
 Core Competencies
 
 
 
 Social Media Strategy
 
 
 
 Builds platform-specific strategies that connect audience behaviour with business and communication objectives.
 
 
 
 Campaign Management
 
 
 
 Plans and manages integrated social media campaigns from concept development through reporting.
 
 
 
 Content Leadership
 
 
 
 Oversees content planning, briefing, creation, publishing and continuous optimization.
 
 
 
 Client Management
 
 
 
 Builds trusted relationships and provides clear, commercially relevant advice to client marketing teams.
 
 
 
 Community Building
 
 
 
 Develops engaged online communities while protecting brand reputation and customer experience.
 
 
 
 Analytics and Performance
 
 
 
 Interprets campaign data and converts insights into practical actions and recommendations.
 
 
 
 Collaboration
 
 
 
 Works effectively with creative, strategy, production, media, client servicing and project management teams.
 
 
 
 Innovation
 
 
 
 Introduces relevant content formats, platform features, creative opportunities and digital trends.
 
 
 
 Commercial Awareness
 
 
 
 Understands how social media contributes to brand growth, customer acquisition, engagement and business performance.
 
 
 
 Qualifications And Experience
 
 
 
 <ul>
 <li>
 Four to seven years of experience in social media management within an integrated, digital, creative or advertising agency.
 </li>
 <li>
 Proven experience managing social media activity for multiple brands or large client accounts.
 </li>
 <li>
 Strong understanding of Meta, LinkedIn, TikTok, YouTube, X, Snapchat and emerging platforms.
 </li>
 <li>
 Experience using tools such as Meta Business Suite, Meta Ads Manager, LinkedIn Campaign Manager, Google Analytics, Hootsuite, Sprout Social, Later or similar platforms.
 </li>
 <li>
 Experience working with influencers, content creators, paid-media teams and integrated campaigns.
 </li>
 <li>
 Strong presentation, reporting and client-management skills.
 </li>
 <li>
 Excellent written and verbal English.
 </li>
 <li>
 Arabic communication capability is highly desirable.
 </li>
 <li>
 Experience managing government, corporate, retail, hospitality, lifestyle or consumer-brand accounts would be advantageous.
 </li>
 </ul>
</div>

Social Media Manager

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