business analyst

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customer service specialist Jobs in Riyadh

customer service specialist

data analyst

senior data analyst

data specialist

Confidential Government

<div>
 <p>
  <strong>
   Job Objective:
  </strong>
 </p>
 <p>
  Support the implementation of data policies and assist in managing the full data lifecycle under senior supervision, ensuring compliance with NDMO requirements in daily operations.
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Implement the complete data lifecycle from creation to disposal according to the approved framework.
  </li>
  <li>
   Support alignment of internal processes with National Data Management Office (NDMO) requirements.
  </li>
  <li>
   Conduct periodic data quality audits and document data sources and processes.
  </li>
  <li>
   Review and update data policies and governance procedures on a regular basis.
  </li>
  <li>
   Develop data dictionaries, definitions, and measurement guides.
  </li>
  <li>
   Design operational dashboards and reports to support informed decision-making.
  </li>
  <li>
   Establish and document data protection and classification procedures for sensitive data.
  </li>
  <li>
   Support compliance teams in preparing periodic compliance reports.
  </li>
  <li>
   Collaborate with technical teams to ensure the implementation of data solutions and products.
  </li>
  <li>
   Document data sharing processes, approval conditions, and transparency requirements.
  </li>
  <li>
   Stay updated with international data standards and adopt them based on organizational needs.
  </li>
  <li>
   Act as a liaison between departments to ensure compliance and effective policy implementation.
  </li>
  <li>
   Perform any other related duties within the Data Management Office scope.
  </li>
 </ul>
 <p>
  <strong>
   Requirements and Skills:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in IT, Data Science, Statistics, Business Administration, or a related field.
  </li>
  <li>
   Minimum 4 years of relevant experience.
  </li>
  <li>
   Proficiency in SQL, ETL/ELT, and BI tools (Power BI, Tableau, Looker), with the ability to build operational reports.
  </li>
  <li>
   Strong understanding of DAMA, NDMO, and concepts of encryption, privacy, and governance.
  </li>
  <li>
   Excellent analytical skills, attention to detail, and ability to translate requirements into practical solutions.
  </li>
  <li>
   Strong organizational and communication skills to collaborate with technical and business teams.
  </li>
 </ul>
 <p>
 </p>
</div>


Senior Data Specialist

Social Development Bank (SDB)

<div>
 <p>
  <strong>
   Data Operations Specialist
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Purpose
  </strong>
 </p>
 <p>
  The Data Operations Specialist is responsible for managing the data dictionary, metadata, reference data, and master data across the Bank. The role coordinates with data stewards to ensure alignment with business requirements and provides advisory support on maintaining and managing these data assets to ensure accuracy, quality, and proper utilization. Additionally, the specialist supports data quality initiatives, defines quality metrics, and ensures accurate implementation of data quality standards.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <em>
    <u>
     Roles and Responsibilities
    </u>
   </em>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   1. Policies, Processes, and Procedures
  </strong>
 </p>
 <p>
  &bull; Ensure work is performed in line with approved policies, processes, procedures, and instructions.
 </p>
 <p>
  &bull; Review continuous improvement opportunities for systems, workflows, and practices based on leading practices.
 </p>
 <p>
  &bull; Facilitate knowledge transfer to new employees and reporting staff.
 </p>
 <p>
  &bull; Follow up on escalated issues to ensure timely and effective closure.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   2. Data Operations Management
  </strong>
 </p>
 <p>
  &bull; Conduct first- and second-level data analysis to identify potential data quality issues.
 </p>
 <p>
  &bull; Develop KPIs for monitoring data quality across departments.
 </p>
 <p>
  &bull; Prepare validation checklists to ensure data and processes align with policies.
 </p>
 <p>
  &bull; Collaborate with business owners to define data quality rules and exceptions.
 </p>
 <p>
  &bull; Participate in root cause analysis and document recommendations.
 </p>
 <p>
  &bull; Review data profiling controls and results.
 </p>
 <p>
  &bull; Conduct awareness sessions on data quality best practices.
 </p>
 <p>
  &bull; Provide recommendations for resolving data quality issues.
 </p>
 <p>
  &bull; Oversee the preparation and maintenance of data quality reports.
 </p>
 <p>
  &bull; Support quality assurance functions and data quality management.
 </p>
 <p>
  &bull; Contribute to employee development in data quality practices.
 </p>
 <p>
  &bull; Define and review protocols, procedures, and quality standards supporting the bank&rsquo;s data strategy.
 </p>
 <p>
  &bull; Introduce simplification and automation opportunities for data quality assurance.
 </p>
 <p>
  &bull; Work with data engineering teams to prevent and resolve data issues.
 </p>
 <p>
  &bull; Promote data quality awareness across business units.
 </p>
 <p>
  &bull; Monitor and report key data quality performance indicators.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   3. Metadata &amp; Master Data Management
  </strong>
 </p>
 <p>
  &bull; Maintain the metadata dictionary and define sources, attributes, and priorities.
 </p>
 <p>
  &bull; Develop metadata governance frameworks including classification and preservation.
 </p>
 <p>
  &bull; Support data stewards in managing the metadata lifecycle.
 </p>
 <p>
  &bull; Collaborate with IT to configure and implement the data dictionary tool.
 </p>
 <p>
  &bull; Verify completeness and accuracy of metadata.
 </p>
 <p>
  &bull; Create dashboards and indicators to monitor metadata management.
 </p>
 <p>
  &bull; Support creation and maintenance of master data and ensure consistency across systems.
 </p>
 <p>
  &bull; Work with data engineers on master data models.
 </p>
 <p>
  &bull; Support reference and master data governance plans.
 </p>
 <p>
  &bull; Manage master data tools and provide technical support.
 </p>
 <p>
  &bull; Train users on master data processes and promote compliance with governance policies.
 </p>
 <p>
  &bull; Identify improvement opportunities in data management practices.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   4. Additional Duties
  </strong>
 </p>
 <p>
  &bull; Support colleagues across the bank when needed.
 </p>
 <p>
  &bull; Provide inputs for reporting related to operations, achievements, and decision-making.
 </p>
 <p>
  &bull; Perform other tasks as required and when needed.
 </p>
 <p>
  &bull; Support capability development and knowledge transfer.
 </p>
 <p>
  &bull; Monitor compliance with data management and personal data protection regulations.
 </p>
 <p>
  &bull; Implement the data management program in alignment with relevant laws and policies.
 </p>
 <p>
  &bull; Manage open data requests and support the open data program.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications and Requirements
  </strong>
 </p>
 <p>
  Experience: +4 years of experience in Data Management, Data Analysis &amp; Reporting, or related fields.
 </p>
 <p>
  Education: Bachelor&rsquo;s degree in Information Systems, Data Science, Computer Science, or related field
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Required Competencies
  </strong>
 </p>
 <p>
  &bull; Information Systems Knowledge &mdash; Proficient
 </p>
 <p>
  &bull; Data Management &mdash; Advanced
 </p>
 <p>
  &bull; Data Analysis &amp; Reporting &mdash; Proficient
 </p>
 <p>
  &bull; Performance Monitoring &mdash; Advanced
 </p>
 <p>
  &bull; IT Change Management &mdash; Proficient
 </p>
 <p>
 </p>
</div>


Data Operations Specialist

Dentsu

<div></div><div><div>Job Description:</div><div><div><div>
About the Role</div><div><br>
The Data &amp; Analytics Specialist will analyze media and marketing data to generate actionable insights that drive performance improvement. You&rsquo;ll work with planners, strategists, and clients to translate data into meaningful narratives and optimization opportunities.</div></div><div></div><div><div>
Key Responsibilities</div></div><div></div><div><ul><li><div>
Collect, clean, and analyze data from multiple marketing and media sources.</div></li></ul></div><div><ul><li><div>
Build dashboards and performance reports for clients and internal teams.</div></li></ul></div><div><ul><li><div>
Identify trends, insights, and optimization opportunities.</div></li></ul></div><div><ul><li><div>
Collaborate with media and strategy teams to align measurement frameworks.</div></li></ul></div><div><ul><li><div>
Support A/B testing, attribution modeling, and effectiveness analysis.</div></li></ul></div><div><ul><li><div>
Ensure data accuracy and consistency across platforms.</div></li></ul></div><div></div><div><div>
Requirements</div></div><div></div><div><ul><li><div>
3&ndash;5 years of experience in analytics, data visualization, or media performance.</div></li></ul></div><div><ul><li><div>
Proficiency in tools like Power BI, Google Data Studio, or Tableau.</div></li></ul></div><div><ul><li><div>
Solid understanding of digital metrics, tracking, and attribution.</div></li></ul></div><div><ul><li><div>
Strong analytical and storytelling skills.</div></li></ul></div><div><ul><li><div>
Detail-oriented, structured, and proactive.</div></li></ul></div></div><div></div><div><br>
Location:</div>
Riyadh<div></div><div>
Brand:</div>
Dentsu<div></div><div>
Time Type:</div>
Full time<div></div><div>
Contract Type:</div>
Permanent</div>

Data & Analytics Specialist

Parsons

<div>In a world of possibilities, pursue one with endless opportunities. Imagine Next!<br>
<p></p>
At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what&rsquo;s possible.<p></p><p><b><br>
Job Description:</b></p><p>
Parsons is looking for an amazingly talented <b>Data Centre Specialist &ndash; Power Systems</b> to join our team!</p><p><br>
In this role, you will oversee the technical delivery of all electrical infrastructure for a fast-track hyperscale data centre project targeting Uptime Institute Tier III/IV certification. The facility includes complex power infrastructure with high redundancy, fault tolerance, and maintainability requirements, ensuring continuous, uninterrupted mission-critical operations.</p><p></p><p><b>
What You&rsquo;ll Be Doing</b></p><ul><li><p>
Provide technical oversight of power system design, installation, and commissioning.</p></li><li><p>
Ensure compliance with Uptime Institute Tier III/IV requirements for redundancy and maintainability.</p></li><li><p>
Review and validate electrical designs, load calculations, and fault current analyses.</p></li><li><p>
Coordinate with design consultants, contractors, and commissioning teams.</p></li><li><p>
Support Integrated Systems Testing (IST) and ensure proper failover and recovery scenarios.</p></li><li><p>
Monitor installation quality and ensure alignment with project specifications and standards.</p></li><li><p>
Participate in risk assessments, technical reviews, and value engineering exercises.</p></li><li><p>
Support documentation, training, and handover to operations teams.</p></li></ul><p></p><p><b>
What Required Skills You&rsquo;ll Bring</b></p><ul><li><p>
10&ndash;15 years in electrical engineering roles, with significant experience in data centers or mission-critical infrastructure.</p></li><li><p>
Expertise in HV/LV systems, UPS, generators, switchgear, and power distribution.</p></li><li><p>
Deep understanding of data centre power architecture, Tier certification requirements, and operational resilience.</p></li><li><p>
Strong analytical, coordination, and communication skills.</p></li><li><p>
Degree in Electrical Engineering or related field is required. Chartered Engineer status or equivalent is preferred.</p></li></ul><p></p><p><b>
What Desired Skills You&rsquo;ll Bring</b></p><ul><li><p>
Experience with hyperscale data center projects and Tier III/IV certified facilities.</p></li><li><p>
Familiarity with regional utility regulations and grid integration.</p></li><li><p>
Ability to work in fast-paced, multi-package delivery environments.</p></li></ul><p></p>
Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.<p></p><p>
We truly invest and care about our employee&rsquo;s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest&mdash;APPLY TODAY!</p><p></p><div>
Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/.</div></div>
<br><div><div><div>COMPETITIVE BENEFIT OFFERINGS</div></div><div><div><div><br>
Financial Wellness</div><div><br>
We care about your financial wellbeing. Parsons offers competitive pay and retirement plans to help you build wealth for the future while giving you the flexibility to diversify your investments.</div></div><div><div>
Work Life Harmony</div><div><br>
Balance in life is important and time away from the office is imperative to allow you to refresh and focus your attention on the things that matter to you. Parsons supports your time away by providing paid time off and paid flexible holidays.</div></div><div><div>
Career Development</div><div><br>
We are committed to fostering the personal and professional growth of our employees. Develop and advance yourself though our comprehensive training, educational and mentorship programs.</div></div><div><div><br>
Veteran Support</div><div><br>
We provide Industry leading benefits to support veterans and active-duty members to provide security for you and your family by offering robust leave and benefits; including paid active-duty military leave and paid time off when transitioning back to civilian life.</div></div><div><div>
Mind &amp; Body</div><div><br>
At Parsons we inspire healthier habits, heathier minds, and a healthier you through our wellness program. Participate in our weekly Meditation Mondays and Wellness Wednesdays. Wellness, at Parsons, is more than just your annual checkup.</div></div><div><div>
Health</div><div><br>
Health is not a one size fits all. At Parsons, we offer a robust Employee Assistance Program as well as comprehensive medical, dental and vision plans through large, national carriers with the choice of regional PPO, HDHP, or HMO networks.</div></div></div></div><p></p>

Data Centre Specialist – Power Systems

<div>In a world of possibilities, pursue one with endless opportunities. Imagine Next!<br>
<p></p>
At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what&rsquo;s possible.<p></p><p><b><br>
Job Description:</b></p><p>
Parsons is looking for an amazingly talented <b>Data Centre Specialist &ndash; Security Systems</b> to join our team!</p><p><br>
In this role, you will oversee the design, integration, and commissioning of all physical and electronic security systems for a fast-track hyperscale data centre project targeting Uptime Institute Tier III/IV certification. The facility hosts critical infrastructure requiring robust security systems to ensure operational integrity, regulatory compliance, and protection against internal and external threats.</p><p></p><p><b>
What You&rsquo;ll Be Doing</b></p><ul><li><p>
Lead the technical delivery of security systems across design, installation, and commissioning phases.</p></li><li><p>
Ensure compliance with Uptime Institute Tier III/IV requirements and international security standards (e.g., ISO/IEC 27001, TIA-942).</p></li><li><p>
Review and validate security system designs including access control, surveillance, and perimeter protection.</p></li><li><p>
Coordinate with design consultants, contractors, and client security teams.</p></li><li><p>
Oversee system integration with BMS and other facility management platforms.</p></li><li><p>
Support testing, commissioning, and operational readiness of all security systems.</p></li><li><p>
Ensure documentation, training, and handover to operations and security teams.</p></li><li><p>
Participate in risk assessments and threat modelling exercises.</p></li></ul><p></p><p><b>
What Required Skills You&rsquo;ll Bring</b></p><ul><li><p>
10&ndash;15 years in security systems engineering or integration, with significant experience in data centers or critical infrastructure.</p></li><li><p>
Expertise in access control, CCTV, biometric systems, intrusion detection, and system integration.</p></li><li><p>
Deep understanding of data center security requirements, Tier certification standards, and regulatory frameworks.</p></li><li><p>
Strong coordination, analytical, and stakeholder engagement skills.</p></li><li><p>
Degree in Electrical, Security Systems, or related field. Certifications such as PSP (ASIS), CPP, or equivalent are preferred.</p></li></ul><p></p><p><b>
What Desired Skills You&rsquo;ll Bring</b></p><ul><li><p>
Experience with hyperscale data center projects and Tier III/IV certified facilities.</p></li><li><p>
Familiarity with cybersecurity integration and physical security convergence.</p></li><li><p>
Ability to manage multi-vendor environments and complex system interfaces.</p></li></ul><p></p>
Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.<p></p><p>
We truly invest and care about our employee&rsquo;s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest&mdash;APPLY TODAY!</p><p></p><div>
Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/.</div></div>
<br><div><div><div>COMPETITIVE BENEFIT OFFERINGS</div></div><div><div><div><br>
Financial Wellness</div><div><br>
We care about your financial wellbeing. Parsons offers competitive pay and retirement plans to help you build wealth for the future while giving you the flexibility to diversify your investments.</div></div><div><div>
Work Life Harmony</div><div><br>
Balance in life is important and time away from the office is imperative to allow you to refresh and focus your attention on the things that matter to you. Parsons supports your time away by providing paid time off and paid flexible holidays.</div></div><div><div>
Career Development</div><div><br>
We are committed to fostering the personal and professional growth of our employees. Develop and advance yourself though our comprehensive training, educational and mentorship programs.</div></div><div><div><br>
Veteran Support</div><div><br>
We provide Industry leading benefits to support veterans and active-duty members to provide security for you and your family by offering robust leave and benefits; including paid active-duty military leave and paid time off when transitioning back to civilian life.</div></div><div><div>
Mind &amp; Body</div><div><br>
At Parsons we inspire healthier habits, heathier minds, and a healthier you through our wellness program. Participate in our weekly Meditation Mondays and Wellness Wednesdays. Wellness, at Parsons, is more than just your annual checkup.</div></div><div><div>
Health</div><div><br>
Health is not a one size fits all. At Parsons, we offer a robust Employee Assistance Program as well as comprehensive medical, dental and vision plans through large, national carriers with the choice of regional PPO, HDHP, or HMO networks.</div></div></div></div><p></p>

Data Centre Specialist – Security Systems

<div>In a world of possibilities, pursue one with endless opportunities. Imagine Next!<br>
<p></p>
At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what&rsquo;s possible.<p></p><p><b><br>
Job Description:</b></p><p>
Parsons is looking for an amazingly talented<b> Data Centre Specialist &ndash; Cooling Systems </b>to join our team!</p><p><br>
In this role, you will oversee the design, installation, and commissioning of all cooling infrastructure for a fast-track hyperscale data centre project targeting Uptime Institute Tier III/IV certification. The facility includes high-density IT loads and requires robust, redundant cooling systems to maintain optimal environmental conditions and ensure continuous operation.</p><p></p><p><b>
What You&rsquo;ll Be Doing</b></p><ul><li><p>
Provide technical leadership on cooling system design, installation, and commissioning.</p></li><li><p>
Ensure compliance with Uptime Institute Tier III/IV standards for environmental control and system resilience.</p></li><li><p>
Review and validate thermal load calculations, cooling capacity, and redundancy strategies.</p></li><li><p>
Coordinate with design consultants, contractors, and commissioning teams.</p></li><li><p>
Support Integrated Systems Testing (IST) and ensure cooling systems perform under simulated failure conditions.</p></li><li><p>
Monitor installation quality and ensure alignment with project specifications and performance criteria.</p></li><li><p>
Participate in risk assessments, technical reviews, and energy optimization initiatives.</p></li><li><p>
Support documentation, training, and handover to operations teams.</p></li></ul><p></p><p><b>
What Required Skills You&rsquo;ll Bring</b></p><ul><li><p>
10&ndash;15 years in HVAC or cooling systems engineering, with significant experience in data centers or mission-critical environments.</p></li><li><p>
Expertise in chilled water systems, DX cooling, CRAH/CRAC units, and heat rejection technologies.</p></li><li><p>
Deep understanding of data center cooling strategies, Tier certification requirements, and energy efficiency standards.</p></li><li><p>
Strong analytical, coordination, and communication skills.</p></li><li><p>
Degree in Mechanical Engineering or Building Services is required. Chartered Engineer status or equivalent is preferred.</p></li></ul><p></p><p><b>
What Desired Skills You&rsquo;ll Bring</b></p><ul><li><p>
Experience with hyperscale data center projects and Tier III/IV certified facilities.</p></li><li><p>
Familiarity with CFD modelling, thermal performance analysis, and BMS integration.</p></li><li><p>
Ability to work in fast-paced, multi-package delivery environments.</p></li></ul><p></p>
Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.<p></p><p>
We truly invest and care about our employee&rsquo;s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest&mdash;APPLY TODAY!</p><p></p><div>
Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/.</div></div>
<br><div><div><div>COMPETITIVE BENEFIT OFFERINGS</div></div><div><div><div><br>
Financial Wellness</div><div><br>
We care about your financial wellbeing. Parsons offers competitive pay and retirement plans to help you build wealth for the future while giving you the flexibility to diversify your investments.</div></div><div><div>
Work Life Harmony</div><div><br>
Balance in life is important and time away from the office is imperative to allow you to refresh and focus your attention on the things that matter to you. Parsons supports your time away by providing paid time off and paid flexible holidays.</div></div><div><div>
Career Development</div><div><br>
We are committed to fostering the personal and professional growth of our employees. Develop and advance yourself though our comprehensive training, educational and mentorship programs.</div></div><div><div><br>
Veteran Support</div><div><br>
We provide Industry leading benefits to support veterans and active-duty members to provide security for you and your family by offering robust leave and benefits; including paid active-duty military leave and paid time off when transitioning back to civilian life.</div></div><div><div>
Mind &amp; Body</div><div><br>
At Parsons we inspire healthier habits, heathier minds, and a healthier you through our wellness program. Participate in our weekly Meditation Mondays and Wellness Wednesdays. Wellness, at Parsons, is more than just your annual checkup.</div></div><div><div>
Health</div><div><br>
Health is not a one size fits all. At Parsons, we offer a robust Employee Assistance Program as well as comprehensive medical, dental and vision plans through large, national carriers with the choice of regional PPO, HDHP, or HMO networks.</div></div></div></div><p></p>

Data Centre Specialist – Cooling Systems

Almosafer

<div>
 <p>
  <strong>
   About the company:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  At Almosafer (part of Seera Group), we&rsquo;re not just part of the travel industry, we&rsquo;re helping shape its future.
 </p>
 <p>
  As Saudi Arabia&rsquo;s leading travel company, we serve millions across every segment of the travel and tourism ecosystem.
 </p>
 <p>
  Rooted in our name &ldquo;Almosafer,&rdquo; meaning the traveler, we strive to make every journey seamless, personal, and purposeful. Our diverse platforms and services are built to deliver enriching experiences that reflect the spirit of Saudi Arabia and the wider region.
 </p>
 <p>
  We&rsquo;re united by a bold vision:
 </p>
 <p>
  To be the undisputed leader in travel services, fostering lasting connections and setting new benchmarks for excellence in the Kingdom and beyond.
 </p>
 <p>
  Our team across Saudi Arabia and the wider region blends deep cultural understanding with forward-thinking innovation, shaping a new standard for travel in the region.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About the role:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  The Data Governance Specialist is responsible for maintaining the data governance framework. This includes defining policies, procedures, and standards related to data management and ensuring that they are followed consistently across the organization. Working with various stakeholders to ensure that data is collected, stored, and used in a way that is compliant with relevant laws, regulations, and industry best practices. Overall, the role is critical to identify and address issues related to data governance, promote a data-driven culture and lastly, ensure confidentiality, integrity and availability across all data assets.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Responsibilities:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Continuous development and implementation of the data governance framework that aligns with the organization data strategy and meets relevant legal, regulatory, and industry requirements with the Head of Data Governance.
  </li>
  <li>
   Define and communicate data policies, procedures, and standards across the organization, ensuring that they are understood and followed consistently.
  </li>
  <li>
   Promote a data-driven culture of data governance throughout the organization by providing training and guidance and encouraging a commitment to data quality, integrity, and security.
  </li>
  <li>
   Oversee the scheduled assessment of the data management audits such as, maintaining the control environment and coordinating data quality issues with the appropriate business application owners.
  </li>
  <li>
   Monitor and report on the effectiveness of the data governance framework, including tracking and analyzing key performance indicators (KPIs) and metrics.
  </li>
  <li>
   Collaborate with IT and Group Security teams to ensure that data is stored and transmitted securely and in compliance with relevant laws, regulations, and industry best practices.
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   Continually assess data risks in the organization and publish any non-compliance issues and escalate to the Head of Data Governance.
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   Increase the organization&rsquo;s data literacy through targeted education programs that emphasize data governance, master data management, defined roles and responsibilities, and a standardized business glossary.
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   Coordinate and schedule data governance steering group meetings, preparing meeting packs, taking minutes, follow-ups on action items, representing the organization interests, providing expert guidance as needed.
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   Work closely with various stakeholders to understand their data needs and ensure that they have access to the data they need in a timely and secure manner.
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   Profile requirements:
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   Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.
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   5+ years of experience in similar Data Governance/ Management roles
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   Experience with PDPL and similar regulations
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   Knowledge of SDAIA and NDMO Regulations (preferable)
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   Strong leadership, communication, project management, and analytical skills
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   Knowledge of data-related regulations in the Middle East and Europe
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   Prior experience in the travel industry (preferred)
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   Fluent English, fluent Arabic (preferred)
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   Being you @ Almosafer:
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  At Almosafer, our teams work with purpose, clarity, and a shared commitment to doing things the right way.
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  Whether you're building platforms, supporting travelers, or shaping strategy, your work connects to something bigger. Across functions and locations, we value accountability, trust, and collaboration - and we create the structure and space for you to contribute meaningfully from day one.
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  Here, you will find:
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  A purpose-led workplace where your ideas can create real impact
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  Ongoing learning and development to help you grow with intention
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  Recognition that celebrates your wins, both big and small
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  A community built on trust, curiosity, and shared momentum
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  No matter where your journey started, at Almosafer, you will find space to grow, connect, and contribute meaningfully.
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Specialist - Data Governance

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