dc asset protection manager

facility operations manager i Jobs in Baltimore

facility operations manager i

operations coordinator

dc operations manager

The Home Depot

<div>Position Purpose:
The DC Operations Manager is responsible for the success of assigned functions within a complex distribution center environment to ensure that it is an outstanding place to work. The DC Operations Manager may be responsible for the supervision of one or more of the following: Inbound Operations (Unloading and Receiving), Warehouse Operations (Pick-Pack, Break-Pack), Outbound Operations (Loading), Transportation Operations (Yard, Carrier Relations) and/or Office Operations (e.g., Transportation Coordinators, Customer Service Associates, General Office Associates). The DC Operations Manager works with the General Manager or DC Assistant General Manager to develop strategies and objectives to maximizing productivity and leverage expenses for the Home Depot distribution center. DC Operations Managers must analyze trends, solve problems and motivate and develop themselves and associates in order to maximize contribution to the DC success - typically manages through several Supervisors to achieve results from a large number of hourly associates. 
Key Responsibilities:<ul><li>
20% Managing to ensure operational excellence in all warehouse areas, efficient operations of warehouse management system(s) and related equipment, inventory is received appropriately and efficiently and safely processed in the warehouse, proper layout of warehouse and product placement, and proper maintenance and organization of all warehouse areas so that it's appearance is conducive to creating a perfect load for our Stores and Customers</li><li>
20% Assists GM or AGM with the evaluation of the effectiveness of and recommends alternatives for work methods, procedures, controls and staffing to achieve accurate and timely movement and processing of product; manage to ensure warehouse layout is optimally aligned for maximum efficiency as seasonality and inventory needs require.</li><li>
15% Assists GM and/or AGM with the DC's financial, operational, people and process and service related objectives to drive continuous improvement and efficiency gains to reduce overall cost-to-serve; leads associates, and peers to anticipate and solve problems and plan for upcoming events, seasonal changes, etc. Depending on DC, may assist in management of 3PL provider to ensure optimal performance and metrics are achieved.</li><li>
15% Coaches, trains, and develops Associates informally and through formal training programs, providing both informal (e.g. on-floor coaching) and formal (e.g. written evaluation) job performance based feedback. Maintains a union free work environment by creating an employee-centered work place that demonstrates care and concern for all Associates.</li><li>
15% Ensures a culture of safety throughout the organization by following Home Depot safety policies and procedures - monitor DC safety, physical security and operational metrics on a daily, weekly and monthly basis</li><li>
15% Depending on need, may work with the GM to manage relationship with #3PL onsite delivery or transportation agent for all outbound loads, review transportation carrier performance with transportation Associates</li></ul> 

Direct Manager/Direct Reports:<ul><li>
Reports to DC General Manager I/II or Assistant General Manager</li>
Accountable for direct supervision of the work activities of others. In addition to personnel issues <li>- including selection, termination, performance appraisal and professional development of subordinates.</li></ul> 

Travel Requirements:<ul><li>
Typically requires overnight travel less than 10% of the time.</li></ul> 

Physical Requirements:<ul><li>
Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.</li></ul> 

Working Conditions:<ul><li>
Typically in a comfortable environment but with regular exposure to factors such as temperature extremes, moving machinery, loud noise, and fumes which cause noticeable discomfort or a moderate risk of accident or illness.
</li></ul> 
Minimum Qualifications:<ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li></ul> 

Preferred Qualifications:<ul><li>
Bachelors Degree concentrating in Operations Management, Business or Supply Chain</li><li>
Proficiency in Microsoft Outlook, Word and Excel software applications</li><li>
Previous change management experience (driving, influencing and inspiring change through communication at all impacted levels).</li><li>
Ability to work a flexible schedule. Ability to be on-call at various times.. Must be able to work weekends and holidays.</li><li>
Must be open to relocation. Because of the nature of Retail Distribution, your flexibility to relocate will translate into increased opportunities for advancement.</li></ul> 

Minimum Education:<ul><li>
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.</li></ul> 

Preferred Education:<ul><li>
No additional education</li></ul> 

Minimum Years of Work Experience:<ul><li>
2</li></ul> 

Preferred Years of Work Experience:<ul><li>
No additional years of experience</li></ul> 

Minimum Leadership Experience:<ul><li>
None</li></ul> 

Preferred Leadership Experience:<ul><li>
None</li></ul> 

Certifications:<ul><li>
None</li></ul> 

Competencies:<ul><li>
Acts with Integrity: Demonstrates responsible, ethical and honest behavior in all Home Depot roles, tasks and responsibilities; models The Home Depot values.</li><li>
Problem Solving: Reacts quickly and appropriately to problems in the DC; follows-up in a timely manner to issues not immediately resolvable; ties all loose ends.</li><li>
Customer Driven: Creates a customer-focused environment in which excellent service is provided to all Customers; sees business through the eyes of the Customer.</li><li>
Gets Things Done: Motivates self and others to accomplish important objectives despite a complex environment and multiple demands; creates a sense of urgency; delegates appropriately.</li><li>
Communicates Effectively: Communicates clearly and concisely with all audiences; keeps others informed and listens carefully to input and feedback; adapts messages to fit audience.</li><li>
Plans Strategically: Demonstrates the ability to determine goals, direction and action steps necessary to maximize short-term and long-term.</li><li>
Ground-Engaged: Demonstrates a comprehensive understanding of The Home Depot business and how his/her actions affect the business; uses this knowledge to make effective business decisions; knows the competition and the industry; foresees future challenges and takes action to address them.</li><li>
Building Relationships: Establishes trust and credibility with people over time; establishes rapport with people; has smooth working relationships with people inside and outside of the organization.</li><li>
Champions Development: Seeks knowledge about the strengths and weaknesses of his/her self and Associates; takes steps to maximize development of both self and Associates.</li><li>
Stress Tolerance: Maintains a positive attitude; maintains a high volume, high quality workload under demanding conditions (e.g., short time frame).</li><li>
Safety Orientation: Enforces safety policies and procedures; is a safety role model; holds Associates to a high safety standard.</li></ul></div>

DC Operations Manager

<div>Position Purpose:
The primary purpose of this role is to oversee asset protection functions, performing AP and Safety-related activities to support Home Depot's business objectives, such as, but not limited to minimizing shrink, risk and safety incidents, providing on boarding to AP programs, OSHA standards and investigations, training, coaching and response to potentially volatile situations, requiring effective decision making and conducting investigations for assigned DC's. This includes responsibility for data integrity and tracking of various performance metrics across AP activities. The role has experience in asset protection, safety, hazmat, OSHA standards and investigations to ensure Home Depot maintains a safe, and healthy business by providing direction to the leadership team, in assigned stores, related to improving profitability through reductions in shrink, safety, expenses and liability. 
Key Responsibilities:<ul><li>
30% Strategy and Planning: Organizes, plans and performs asset protection activities within the assigned location(s) for topics such as shrink, and safety awareness programs, merchandise accuracy audits, training, development and execution of those programs; Implements strategic asset protection plans in partnership with building leadership, and provides support to the leadership team related to improving overall performance as it relates to shrink, safety, accuracy and regulatory compliance</li><li>
30% Delivery and Execution: Participates in the decision making process with leadership relating to decisions about shrink, safety, accuracy, and regulatory compliance. Makes recommendations and provides communication to Sr. Asset Protection Manager, and others; Initiates investigations and resolution of safety, regulatory compliance, and theft related issues. Discusses concerns as they arise with the GM, and HRM. Escalates to Sr. Asset Protection Manager as necessary to protect the company brand, liability and maintain a productive work environment for all associates; Attains performance metrics related to safety, shrink, accuracy, regulatory compliance and expenses, using all available tools, to review the overall safety and security metrics. Immediately reporting relevant issues to GM and or Sr. Asset Protection Manager and implementing solutions to improve the safety and shrink of assigned building(s); Share performance results with DC leadership, Sr. Asset Protection Manager, and SSC business partners to identify areas for improvement and recommend resolutions as it relates to the overall safety, shrink, accuracy, and regulatory compliance</li><li>
20% People: Manages a team of Asset Protection Supervisors, Auditors through hands-on leadership; Makes recommendations concerning their teams (e.g., recruitment, selection, performance appraisal, and professional development); Identifies training needs throughout all departments in the DC by determining gaps in operations, safety and shrink performance, hazardous material handling, and regulatory compliance execution of the operations programs; Reviews and provides feedback on key Asset Protection deliverables in Shrink, Safety, Accuracy and Compliance</li><li>
20% Compliance: Leads regulatory investigations suc as, OSHA, EPA, state and federal agencies. Maintain compliance with all Supply Chain security measures that will include but not limited to a seal compliance and testing program and maintaining a strong physical security presence. Leverage contracted site guard supervisors, and ensure all electronic security systems are in good working order at all times.</li></ul> 

Direct Manager/Direct Reports:<ul><li>
Typically reports to Sr. Mgr Asset Potection Manager - Supply Chain</li><li>
1-3 Direct Reports</li></ul> 

Travel Requirements:<ul><li>
Typically requires overnight travel 20% to 50% of the time.</li></ul> 

Physical Requirements:<ul><li>
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.</li></ul> 

Working Conditions:<ul><li>
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
</li></ul> 
Minimum Qualifications:<ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li></ul> 

Preferred Qualifications:<ul><li>
3+ years of Asset Protection Supply Chain / Store Asset Protection / Distribution Operational Experience</li><li>
2 or 4-year college degree</li><li>
Wicklander &amp; Zulawski certified</li><li>
Experience with CCTV and digital recording devices</li><li>
Logistics and/or field investigations experience</li><li>
LPC or LPQ Completion</li><li>
Leading Teams</li></ul> 

Minimum Education:<ul><li>
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.</li></ul> 

Preferred Education:<ul><li>
No additional education</li></ul> 

Minimum Years of Work Experience:<ul><li>
2</li></ul> 

Preferred Years of Work Experience:<ul><li>
No additional years of experience</li></ul> 

Minimum Leadership Experience:<ul><li>
None</li></ul> 

Preferred Leadership Experience:<ul><li>
None</li></ul> 

Certifications:<ul><li>
None</li></ul> 

Competencies:<ul><li>
Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.</li><li>
Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.</li><li>
Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.</li><li>
Decision Quality: Making good and timely decisions that keep the organization moving forward.</li><li>
Builds Networks: Effectively building formal and informal relationship networks inside and outside the organization.</li><li>
Drives Results: Consistently achieving results, even under tough circumstances.</li></ul></div>

DC Asset Protection Manager

Comprehensive Mobile Care

<div>Part-Time Traveling Dental Assistant

Baltimore, MD &bull; Washington, DC &bull; Alexandria, VA &bull; Hyattsville, MD 
$28/hour &bull; 3 Days/Week &bull; Cross-Training Provided

Company: Comprehensive Mobile Care &mdash; a national leader in mobile Dental, Optometry, Podiatry, and Audiology services for seniors and underserved communities.

About the Role

We're seeking a reliable, compassionate Part-Time Traveling Dental Assistant to support our mobile care teams across Baltimore, DC, Alexandria, and occasionally Hyattsville. This is an excellent opportunity for someone who enjoys variety, independence, and meaningful patient interactions outside the traditional dental office.

You'll primarily assist with dental services, and you'll also be cross-trained in Optometry, Podiatry, and Audiology, expanding your skill set and versatility within our mobile care model.

Schedule &amp; Compensation
<ul>
<li>3 days per week</li>
<li>Typical hours: 8:30 AM &ndash; 4:30 PM</li>
<li>$28 per hour</li>
<li>Travel between sites required, mileage reimbursement per company policy</li>
</ul>
Key Responsibilities
<ul>
<li>Assist the dentist with chairside procedures in a mobile/facility-based setting</li>
<li>Set up, break down, and transport equipment and supplies</li>
<li>Maintain strict infection control and sterilization standards</li>
<li>Support providers across multiple specialties after cross-training</li>
<li>Provide patient education and ensure a comfortable, positive experience</li>
<li>Maintain accurate documentation and assist with basic administrative tasks</li>
</ul>
Requirements
<ul>
<li>Certified/Registered Dental Assistant (as required by state)</li>
<li>Radiation Certificate</li>
<li>Strong understanding of infection control and OSHA compliance</li>
<li>Ability to lift and transport equipment (25&ndash;50 lbs.)</li>
<li>Reliable transportation and punctuality</li>
<li>Ability to adapt to different facility environments</li>
<li>Must pass a federal background check and drug screening</li>
<li>Compassionate, mission-driven mindset</li>
</ul>
Why Join Us
<ul>
<li>Competitive hourly pay</li>
<li>Cross-training in multiple specialties</li>
<li>A unique, rewarding work environment serving seniors and underserved populations</li>
<li>Opportunities for independence, leadership, and professional growth</li>
</ul>
If you're a dependable, flexible Dental Assistant who enjoys being on the move and making a meaningful impact, we'd love to hear from you. Apply today and help bring quality care directly to the communities that need it most.</div>

Part-time Traveling Dental Assistant - Maryland

Kiewit

<div>
 
 Requisition ID:
 
 180171
 
 
 
 Job Level:
 
 Mid Level
 
 
 
 Home District/Group:
 
 Eastern District
 
 
 
 Department:
 
 Quality
 
 
 
 Market:
 
 Transportation
 
 
 
 Employment Type:
 
 Full Time
 
 
 
 District Overview
 
 
 
 Kiewit&rsquo;s Eastern District specializes in challenging heavy civil construction projects throughout the Northeast, including the metropolitan areas of New York, Chicago, Boston, and Washington DC. We are leaders in bridge, transit, foundation, tunnel, and water/wastewater construction while specializing in cast-in-place concrete, structural steel erection, earthwork, pile driving, and caissons. Kiewit&rsquo;s Eastern District also has a large amount of work in the energy/power sector in various northeast locations. With our experienced and dedicated employees, extensive resources and in-depth market knowledge, the Eastern District can handle projects of any size.
 
 
 
 Location
 
 
 
 This position will be based in Baltimore. Travel or relocation may be required down the road.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Perform visual inspections and non-destructive testing (NDT) of welds in accordance with AWS, ASME, and project-specific standards.
 </li>
 <li>
 Verify welding procedures (PQR&rsquo;s &amp; WPS&rsquo;s), welder qualifications, and material certifications.
 </li>
 <li>
 Monitor welding operations to ensure compliance with approved procedures and safety regulations.
 </li>
 <li>
 Perform visual inspections of welds to include: fit-up, root pass, filler beads and cap pass.
 </li>
 <li>
 Document inspection results, prepare detailed reports, and maintain accurate records.
 </li>
 <li>
 Collaborate with project engineers, quality team, and contractors to resolve welding-related issues.
 </li>
 <li>
 Ensure adherence to project safety protocols and environmental regulations.
 </li>
 <li>
 Participate in root cause analysis for welding defects and recommend corrective actions.
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Certified Welding Inspector (CWI) credential from AWS (American Welding Society) &ndash; required.
 </li>
 <li>
 Minimum 3&ndash;5 years of experience in welding inspection.
 </li>
 <li>
 Strong knowledge of AWS D1.1 and AWS D1.5 , and other relevant standards.
 </li>
 <li>
 Familiarity with various welding processes (SMAW, GTAW, GMAW, FCAW) and materials (carbon steel, stainless steel, alloys).
 </li>
 <li>
 Proficient in reading and interpreting blueprints, welding symbols, and technical drawings.
 </li>
 <li>
 Excellent communication and documentation skills.
 </li>
 <li>
 Ability to work in challenging environments, including elevated structures and confined spaces.
 </li>
 <li>
 Must be able to work well and tactfully with welding personnel performing the welding in explaining deficient welds discovered during inspection.
 
 
 
 </li>
 </ul>
 Other Requirements:
 
 
 <ul>
 <li>
 Regular, reliable attendance
 </li>
 <li>
 Work productively and meet deadlines timely
 </li>
 <li>
 Communicate and interact effectively and professionally with supervisors, employees, and others individually or in a team environment
 </li>
 <li>
 Perform work safely and effectively. Understand and follow oral and written instructions, including warning signs, equipment use, and other policies.
 </li>
 <li>
 Work during normal operating hours to organize and complete work within given deadlines. Work overtime and weekends as required.
 </li>
 <li>
 May work at various different locations and conditions may vary
 
 
 
 </li>
 </ul>
 Base Compensation: $95,000/yr - $110,000/yr
 
 
 (Actual compensation is subject to variation due to such factors as education, experience, skillset, and/or location)
 
 
 We offer our fulltime staff employees a comprehensive benefits package that&rsquo;s among the best in our industry, including top-tier medical, dental and vision plans covering eligible employees and dependents, voluntary wellness and employee assistance programs, life insurance, disability, retirement plans with matching, and generous paid time off.
 
 
 Equal Opportunity Employer, including disability and protected veteran status.
</div>

Certified Welding Inspector - Eastern District

WPM Real Estate Management

<div>WPM is seeking an experienced Service Manager to lead the maintenance operations at Wabash Manor and Sequoia Manor.
 The Service Manager will oversee daily maintenance operations, schedule and manage contractors and vendors, handle work orders and apartment turns, and ensure resident concerns are addressed promptly. Previous residential maintenance management experience is required. 
 $29.00 per hour, based on experience 
 Schedule: Monday&ndash;Friday, 8:30 AM&ndash;5:30 PM, with 24/7 on-call availability<h3 class="jobSectionHeader">
Key Responsibilities:</h3><ul><li>
Diagnose and perform repairs in HVAC, electrical, plumbing, carpentry, drywall, flooring, and general maintenance</li><li>
Manage unit turnover and move-in/move-out processes</li><li>
Oversee work order systems, ensuring timely completion and accurate updates</li><li>
Conduct regular property inspections to identify and address maintenance needs</li><li>
Coordinate and schedule contractors, vendors, and third-party services</li><li>
Execute routine preventative maintenance to extend equipment and property life</li><li>
Collaborate with the Property Manager on project updates, unit turns, and work order progress</li><li>
Ensure compliance with company policies, safety standards, and operational goals</li></ul><h3 class="jobSectionHeader">
Required Knowledge, Skills &amp; Abilities:</h3><ul><li>
HVAC Certification strongly preferred, or willingness to obtain within 6 months of employment</li><li>
Proficiency in plumbing, electrical, and carpentry</li><li>
Knowledge of OSHA safety rules and regulations</li><li>
Strong time management and prioritization skills</li><li>
Excellent written and verbal communication abilities</li><li>
Superior customer service skills, with professionalism in handling resident concerns</li><li>
Comfort with technology and work order management systems</li><li>
Valid driver&rsquo;s license and reliable transportation required</li></ul><h3 class="jobSectionHeader">
Education &amp; Experience:</h3><ul><li>
High School Diploma or equivalent</li><li>
Minimum 5 years of experience in residential multifamily or facility maintenance</li></ul><h3 class="jobSectionHeader">
Why Join WPM?</h3>
✅ Competitive pay with bonus opportunities 
✅ Health, dental, and vision insurance 
✅ Paid time off and holiday pay 
✅ 401(k) retirement plan with company match 
✅ Career growth, development, and training opportunities 
✅ Company-paid certifications that support career growth 
✅ Rental discounts for eligible full-time associates who choose to live at a WPM property 
✅ Phone allowance provided 
#IND2</div>

Apartment Maintenance Supervisor - Wabash/Sequoia

Clean Harbors

<div>Clean Harbors is looking for a Logistics Operations Manager for our Baltimore, MD facility. This position will require a strong background in warehouse operations, with experience in truck-to-truck, cross-docking, or other high-volume, fast-paced distribution environments preferred. This individual will be a hands-on, results-oriented leader who can effectively manage multiple departments while ensuring operations remain efficient, accurate, and on schedule.
Shift: 1st shift
Pay: $75 - $85K
Why work for Clean Harbors?
<ul><li>Health and Safety is our #1 priority, and we live it 3-6-5!
</li><li>Competitive pay and benefits
</li><li>Comprehensive health benefits coverage after 30 days of full-time employment
</li><li>Group 401K with company matching component.
</li><li>Generous paid time off, company paid training and tuition reimbursement.
</li><li>Positive and safe work environments
</li><li>Opportunities for growth and development for all the stages of your career</li></ul></div>
 <div>What does it take to work at Clean Harbors?
<ul><li>High School diploma or equivalent required;
</li><li>Must be 18 years or older;
</li><li>5-7 yrs of related experience;
</li><li>Fork lift experience preferred (Not Required);
</li><li>Ability to use computer;
</li><li>Ability to lift 50 or more pounds;
</li></ul>Clean Harbors , a Clean Harbors company, has a commitment to excellence deeply rooted in a strong sense of tradition. Our entire business model revolves around keeping North American businesses green. We generate more than $1.2 billion in annual revenue as a world-class environmental service organization and market leader in industrial hazardous waste management, parts-cleaning technology, and oil re-refining. We collect over 200 million gallons of used motor oil each year and we have the largest re-refinery capacity in North America allowing us to re-refine more than 150 million gallons each year.
Every day, we help our customers resolve their waste management needs and reduce their carbon footprint. PROTECTION. CHOICES. PEOPLE. MAKE GREEN WORK.&trade;
Clean Harbors is an equal opportunity employer.
Clean Harbors is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact ect&amp;#64;cleanharbors.com or 1-844-922-5547.
Clean Harbors and its subsidiaries are a Military &amp; Veteran friendly company.
Clean Harbors is committed to complying with applicable pay transparency laws and ensuring fair and equitable compensation. The posted salary range reflects the minimum and maximum target for this role. Final compensation may vary based on factors such as location, experience, skills, and business needs. In addition to the base salary, some roles may be eligible for bonus or incentive compensation and a comprehensive benefits package.
#LI-CS1
<ul><li>SK</li></ul></div>
 <div><ul><li>Manage and oversee daily electronic dismantling, shedder operations to ensure productivity, safety, and quality standards are met
</li><li>Supervise, train, and develop dismantling staff, including assigning work, monitoring performance, and enforcing company policies
</li><li>Ensure proper dismantling, sorting, and handling of electronic equipment in accordance with environmental, safety, and regulatory requirements
</li><li>Maintain compliance with company-specific standards, including, but not limited to Maryland/City permits, OSHA, R2 (in process of being established), and EPA
</li><li>Monitor workflow and labor efficiency; adjust staffing and processes to meet production goals and deadlines
</li><li>Coordinate with upstream and downstream departments (receiving, logistics, data destruction, recycling, and sales) to ensure smooth material flow
</li><li>Track inventory of dismantled components and materials; ensure accurate documentation and reporting
</li><li>Identify and implement continuous improvement initiatives to increase efficiency, reduce waste, and improve safety
</li><li>Conduct regular safety audits, toolbox talks, and incident investigations, ensuring corrective actions are implemented
</li><li>Ensure proper use, maintenance, and availability of tools and equipment used in dismantling operations
</li><li>Enforce data security procedures when handling data-bearing devices
</li><li>Monitor scrap yields, recoverable asset value, and disposal costs to support financial performance
</li><li>Prepare daily, weekly, and monthly operational reports for management
</li><li>Support onboarding and cross-training of employees to maintain operational flexibility
</li><li>Address employee issues, coach performance, and collaborate with General Manager, Directors, VPs, and HR on disciplinary actions when necessary</li></ul></div>

Facility Operations Manager I

Johns Hopkins University

<div>We are seeking an Administrative Manager who will be responsible for overall administrative, financial and/or operational management for a center/unit/small department within a school or larger department. This position provides strategic and day-to-day oversight of administrative and financial matters. Areas of focus may include finance; human resources; academic, research, or clinical operations; compliance; infrastructure matters. The Administrative Manager is generally responsible for some or all of the following: staff supervision and performance management; HR support for direct and indirect reports; budget management and administration; faculty, staff, and student payroll; financial functions and processes; program planning and implementation; facilities/space management oversight. 
Specific Duties &amp; Responsibilities 
Financial Management<ul><li>
In partnership with administrative leadership and financial staff, participate in the development of annual operating budget(s) and assist with budget analysis and evaluation.
</li><li>Provide fiscal planning, management, and oversight of assigned budgets, e.g. operating, discretionary, gift/endowment, salary.
</li><li>Oversee annual planning and preparation for general and/or sponsored funds budgets.
</li><li>Oversee or review monthly account statements, verify expense allocation, identify and ensure the correct processing of payroll and non-payroll transactions to correct or resolve discrepancies</li><li>
Prepare or oversee preparation of various forms, journal entries, vouchers, system transactions, electronic budgets, and expenditure transactions.</li><li>
Oversee the procurement process for all assigned accounts.
</li><li>Provide back-up documentation and explanation in response to audit requests.</li><li>
Prepare financial projections
</li><li>Advise leadership on resource needs and financial risks
</li><li>Remain up to date on changes in university, school, and departmental financial policies.</li><li>
Develop, update, and amend financial procedures.</li><li>
Develop and maintain various finance management systems.</li><li>
Design and produce various monthly, quarterly, and annual reports as requested.</li></ul> 
Administration<ul><li>
Manage the planning, production, and execution of key events or other activities.
</li><li>Responsible for managing projects and maintaining budgets.</li><li>
Mentor staff and provide support for training.</li><li>
Monitor staff workloads, prioritize work efforts and advocate for additional resources as necessary.</li><li>
Partner with senior administrator and/or department/divisional leadership on coordination and completion of various strategic initiatives.</li><li>
Supervise performance of direct and indirect professional/support staff, conduct performance reviews and salary administration in collaboration with school/department leadership.</li><li>
Develop administrative policies and procedures needed to ensure smooth operations.</li><li>
Manage space and facilities issues specific to the assigned area.</li></ul> 
Human Resources<ul><li>
Work with departmental/divisional Human Resources support to establish and promote growth opportunities within the area, maintain equity, consistently apply policies and procedures, establish a positive working environment, and minimize staff turnover.</li><li>
Work with appropriate HR resources to determine and implement solutions that address non-routine HR problems promptly.</li><li>
Support faculty and staff supervisors in human resources administration: e.g. help develop staffing and personnel management plans, consult on hiring issues, assist with performance management issues and disciplinary actions, oversee salary planning.</li><li>
Ensure human resources activities are carried out consistent with university personnel policies, e.g. goal setting and performance reviews, payroll actions, visa applications, time and attendance recording, onboarding, etc.</li></ul> 
Operations and Program Management<ul><li>
Responsible for the planning and implementation of activities of the specific academic, clinical, research, or programmatic area.</li><li>
Other duties as assigned.</li></ul> 
In addition to the duties described above<ul><li>
Receive, investigate and respond to Grievances and Requests for Service from JH Patient Relations. Work with JHU/JHH legal counsel regarding requests for patients when indicated. Execute actions as needed when patient care is terminated.
</li><li>Attend patient education meetings.</li><li>
Serve as departmental manager and liaison for central administrative and business requirements and activities as required by JHH, JHU and ambulatory entities for, Datavant (external medical records fulfillment vendor) related to patient requests and other concerns regarding medical records.</li><li>
Complete medical record certifications as needed.</li></ul> 
Emergency management
<ul><li>Maintain and update department emergency management and business continuity plan.</li><li>
Attend relevant meetings, represent department and cascade pertinent information to appropriate audiences.</li><li><ul><li>
Regulatory and compliance (Joint Commission, etc), working in concert with clinical leadership team lead for Office of Emergency Management (OEM)
</li></ul></li><li>Attend relevant OEM meetings to represent department.</li><li>
Promote collaborative and inclusive participation in process development, documentation of practices, as well as decision making before and after events.
</li><li>Routinely cascade or communicate pertinent information to appropriate audiences both within and outside the department during events or in relation to OEM practices/events.</li><li>
Ensure the department&rsquo;s emergency management and business continuity plans are in compliance with updates in accordance with JHM emergency management policy.</li><li><ul><li>
Qgenda (providers on call &amp; scheduling)</li></ul></li><li>
Lead process and protocol development for data entry in the system.</li><li>
Serve as the process owner for quality and accuracy of data entries to ensure system stays up to date with new providers entering and leaving the department.
</li><li>Represent the department and cascade information, provide direction as needed to others on system use/enhancements.</li><li><ul><li>
Kyrus (digital front door maintenance for new and termed providers)</li></ul></li></ul> 
Staff Ophthalmology committees
<ul><li>Prepare agenda, document and distribute minutes. (CPABC)</li>
Project management for other faculty committees (finance, LRPC, etc.) 
<li>
</li></ul> 
Manage and oversee day-to-day operations of Wilmer&rsquo;s centralized (CSS) and remote/provincial surgical scheduling staffs, including,<ul><li>
Direct management of the CSS unit (core clinical scheduling coordinator team and PSC-staffed surgical scheduling call center)</li><li>
Establishing and enforcing OR scheduling policies and procedures, in consultation with perioperative, financial clearance, and QI leaders.</li><li>
OR capacity planning, utilization performance review, and block template assignment decision-making in consultation with JHH-Wilmer and JHSCS leaders.</li><li>
Quality assurance and monitoring of performance and compliance standards across all Wilmer and OR sites of service.</li><li>
Primary resolution of cross-site scheduler resource needs, questions, any competing OR scheduling requests, and local hiring needs requests.</li><li>
Preparing monthly surgical volume/labor reconciliation reports for Wilmer Finance based on scheduling staff completed case activity across the network.</li><li>
Engagement with physician leaders, attending and assistant surgeons to resolve issues, improve performance, and implement new protocols.</li><li>
Collaboration with Epic-OpTime developers and superusers to make ongoing improvements to case request orders (CROs) and other surgical workflows, based on surgeon and scheduler stakeholder feedback.</li><li>
Identifying and acting on opportunities for lean process improvement, standardization, shared staffing models, and more centralized governance.</li></ul> 

Minimum Qualifications 
<ul><li>
Bachelor&rsquo;s Degree in Finance, Accounting, Business or related field.</li><li>
Four years of progressively responsible professional-level administrative or financial experience related to monetary or non-monetary resources of a center or unit within an academic, research, academic medicine, or comparable environment, e.g., planning, directing, monitoring, organizing, and controlling monetary and non-monetary resources.</li><li>
Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.</li></ul> 

Preferred Qualifications 
<ul><li>
Master&rsquo;s Degree in related field.</li><li>
Supervisory experience.</li></ul> 
Classified Title: Administrative Manager 
Role/Level/Range: ATP/04/PD
 
Starting Salary Range: $62,900 - $110,100 Annually ($98,300 targeted; Commensurate w/exp.) 
Employee group: Full Time 
Schedule: Monday-Friday, 8:30 am - 5:00 pm 
FLSA Status: Exempt 
Location: Hybrid/School of Medicine Campus 
Department name: SOM Oph General Administration
 
Personnel area: School of Medicine</div>

Administrative Manager (Ophthalmology)

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