operations manager

operations executive

delivery driver

logistics executive

operations coordinator

delivery operations manager

Amazon.com

<div><h2 class="jobSectionHeader">DESCRIPTION</h2>
Do you want to be part of a newly formed organization that is designing and launching new business models across AMET? If so, Amazon Global Specialty Fulfillment (GSF) operations is looking for an experienced Operations Lead with a strong record of achieving results. We are looking to hire an Operations Executive (UAE) to join a team that redefines fast delivery, helps us build and run this new service for our customers, run 3P Store Operations and Delivery service partners (DSP) on last mile. You will ensure Amazon policies &ndash; including attendance tracking &ndash; are implemented and administered fairly and consistently. This includes motivating, coaching, reporting, and providing feedback of associates&rsquo; performance &ndash; including under the roof/on the road productivity, quality, and safety - as a means for achieving or exceeding Amazon expectations. This is your chance to make history. Our overall mission is simple: we want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds and implement innovation. 
 
Key job responsibilities 
We're seeking a Team lead for our Ultra Fast Grocery operations. In this role, you will be responsible for: 
 
Managing, on a daily basis, end to end operations for a combination of small sites. Supervising Last mile operations 
 
Meeting customer facing metrics, while maintaining cost targets and upholding safety and morale of the team reporting to you. 
 
Driving performance management of your team members. Preparing and implementing training and development plans for riders. 
 
Continuously improve the delivery process and attain a sustained level of delivery performance improvement. 
 
Conducting 4M and 5S audits for the delivery station on a daily basis. 
 
Stand-in for Area Manager.<h2 class="jobSectionHeader">
BASIC QUALIFICATIONS</h2><ul><li>1+ years of customer-facing environment, warehousing, logistics or manufacturing experience</li><li>Knowledge of and proficiency in Excel and SQL</li><li>Experience effectively communicating complex concepts through written and verbal communication</li><li>Experience working directly with business teams to utilize metrics and analysis to determine improvement opportunities</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>Experience managing time efficiently, meeting personal goals, and working effectively with internal, partner, and customer teams</li><li>Experience in Logistics, Distribution or Fulfillment processes</li><li>Experience in project management including resource planning, managing schedules, reporting project status and prioritizing tasks</li><li>Experience dealing effectively with customers during problem resolution and operating efficiently under pressure, or experience in software development</li><li>Experience dealing well with ambiguity, prioritizing needs, and delivering measurable results in an agile environment</li><li>Good people management skills.</li></ul> 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

ACES Specialist

M I R A CONSTRUCTION L.L.C

<div>
 
 Location:
 
 Dubai, UAE
 
 
 
 Employment Type:
 
 Full-time
 
 
 
 About The Role
 
 
 
 We are looking for a highly specialized Logistics Manager who comes directly from the delivery field. This role is not for corporate rider supervisors or office-based managers.
 
 
 We need someone who has personally worked as a bike delivery rider, understands the challenges of the job, and has outgrown the role into team leadership.
 
 
 You will manage the full delivery operations cycle, including recruiting riders, training, monitoring performance, transmitting orders, implementing fines, and solving on-ground issues as they arise.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Recruit and maintain a personal pool of bike riders working on a pay-per-order model
 </li>
 <li>
 Train new riders on company SOPs, routes, delivery standards, and customer communication
 </li>
 <li>
 Monitor rider efficiency, punctuality, and customer feedback
 </li>
 <li>
 Enforce discipline, issue fines when required, and maintain accurate records
 </li>
 <li>
 Assign and transmit incoming orders accurately and on time
 </li>
 <li>
 Troubleshoot operational issues on the ground &mdash; delays, rider problems, customer complaints, or route challenges
 </li>
 <li>
 Ensure successful and smooth delivery operations daily
 </li>
 <li>
 Keep performance data, daily order logs, and KPI tracking
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Must have previous hands-on experience as a bike delivery rider (no exceptions)
 </li>
 <li>
 Must have on-ground understanding of routes, real delivery challenges, and rider behaviour
 </li>
 <li>
 Must have an existing network/pool of riders ready to onboard on a pay-per-order basis
 </li>
 <li>
 Proven experience supervising or leading delivery riders is a strong advantage
 </li>
 <li>
 Strong communication and problem-solving skills
 </li>
 <li>
 Ability to work under pressure and manage peak-hour operations
 </li>
 <li>
 Must be highly organized, reliable, and field-driven (not a desk-only role)
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Competitive compensation package
 </li>
 <li>
 KPI bonus for every successful order completed by your riders
 </li>
 <li>
 Potential for further earnings based on team performance
 </li>
 <li>
 Official UAE employment and comprehensive medical insurance
 </li>
 <li>
 Opportunity to work on high-impact projects in a collaborative, professional environment
 </li>
 </ul>
</div>

Logistics Manager (Field-Based - Delivery Operations)

Tawseel orders delivery services

About UsWe are part of Altruist Technologies, a global group with over 22,000 employees across 20+ countries. Our businesses in the UAE span across Last Mile Delivery, Marketing, Technology and Retail.This role is for our Last Mile Delivery business (Tawseel Delivery Services) at Sharjah, where the role will involve managing a large team of delivery riders (blue-collar workforce), along with operations and support staff.Role SummaryWe are looking for a dynamic and reliable Operations Executive to manage our delivery operations across all Emirates. The ideal candidate will oversee daily logistics activities, coordinate with drivers and clients, and ensure smooth and timely deliveries.Key Responsibilities:<ul><li>Supervise and manage last-mile delivery operations across all Emirates.</li><li>Ensure all deliveries are completed efficiently from 8:00 AM until late-night operations close.</li><li>Coordinate with drivers, clients, and support teams to ensure daily targets are met.</li><li>Monitor live tracking, drivers' shift schedules, and order completion.</li><li>Resolve operational issues promptly to avoid delays or service disruptions.</li><li>Maintain daily reports and update management on fleet performance and delivery metrics.</li><li>Enforce compliance with SOPs, safety, and client service standards.</li></ul>Requirements:<ul><li>Minimum 2&ndash;4 years of experience in logistics, last mile delivery, or operations.</li><li>Strong communication and problem-solving skills.</li><li>Willingness to work long and flexible hours.</li><li>Familiarity with UAE routes and geography is a plus.</li><li>Proficient in Excel, dashboards, and delivery platforms.</li></ul>Job Types: Full-time, PermanentPay: AED3,000.00 - AED4,000.00 per monthApplication Question(s):<ul><li>Have you reviewed and understood the job description and the compensation offered for this role?</li><li>Can you join immediately? </li></ul>Experience:<ul><li>Last mile delivery operational: 2 years (Required)</li></ul>Language:<ul><li>Hindi/ Urdu (Required)</li></ul>

Operations Executive - Last Mile

EASY LINE DELIVERY SERVICES

ob Vacancy: Operations Coordinator (Delivery Service)Location: UAE (Dubai / Sharjah / Ajman / Abu Dhabi) Experience Required: Minimum 5 Years in Delivery Service Operations Company: EasyLine Delivery Services / NC Group of CompaniesJob Responsibilities<ul><li>Coordinate daily delivery operations across all cities</li><li>Manage riders&rsquo; duty, schedules, attendance &amp; deployment</li><li>Handle Talabat / Deliveroo / Noon / Careem portals</li><li>Monitor performance, delays, fines, and COD issues</li><li>Track bike availability, maintenance &amp; replacement needs</li><li>Communicate with clients for rider requirements &amp; updates</li><li>Follow up on absconding, no-show, emergency &amp; incident cases</li><li>Prepare daily, weekly and monthly operational reports</li><li>Maintain strong coordination with HR, Accounts &amp; Garage teams</li><li>Ensure smooth operations and solve problems quickly</li></ul>Requirements<ul><li>Minimum 5 years UAE experience in Delivery Service Operations</li><li>Strong knowledge of Talabat / Deliveroo / Noon / Careem systems</li><li>Excellent communication skills (English + Hindi/Urdu)</li><li>Good computer skills (Excel,&amp; Google Sheets, Email, Portals)</li><li>Ability to handle pressure and manage large teams</li><li>Strong follow-up, planning &amp; time-management skills</li></ul>Salary &amp; Benefits<ul><li>Attractive Salary (based on experience)</li><li>Visa + Medical Insurance</li><li>Annual Leave + Public Holidays</li><li>Growth opportunities within the company</li></ul>Job Type: Full-timePay: From AED2,500.00 per month

Operation Coordinator

Xoom Delivery Services

Job Opportunity: POC &ndash; Amazon Operations Company: XOOM Delivery Services LLCXOOM Delivery Services is looking for an experienced and motivated Point of Contact (POC) to manage and coordinate Amazon Operations.Key Requirements:<ul><li>Minimum 2 years of experience in Amazon operations</li><li>Strong understanding of Amazon procedures, compliance, and delivery workflows</li><li>Immediate joiners preferred (maximum notice period of 15 days will be considered)</li><li>Must be presentable, professional, and capable of handling operational pressure</li><li>Should have an experience in managing high volume of riders and drivers.</li><li>Should be flexible for Evening shifts.</li><li>If you have handle riders and drivers in your past experience, that will be a extra plus point.</li></ul>What We Offer:<ul><li>Competitive salary package</li><li>Attractive incentives and benefits</li><li>Excellent career growth opportunities within a fast-paced organization</li></ul>If you meet the above criteria and are ready to take on this exciting role, we would love to hear from you.Please send your updated CV to: Kailash@xoom.ae | careers@xoom.aeJob Type: Full-time

Amazon Supervisor (POC)

CIAO Delivery Service LLC

Company DescriptionCiao Delivery Services L.L.C. is a trusted logistics partner specializing in first, middle, and last-mile delivery solutions. Based on efficiency, reliability, and customer-centric practices, we empower businesses through tailored delivery services. Our diverse fleet, which includes electric bikes, conventional bikes, and temperature-controlled vans with chilled and frozen partitions, ensures we meet a variety of delivery needs. With cutting-edge technology and a focus on sustainability, we provide precise, flexible, and real-time delivery solutions. Our commitment is to create a seamless delivery experience that supports businesses and enhances the quality of life for communities we serve.Vacant Role DescriptionThe Point of Contact (POC) - DSP will be the primary liaison between the delivery service team and clients, ensuring smooth communication and operational efficiency. This full-time, on-site role is based in Dubai, United Arab Emirates. Responsibilities include managing delivery operations, addressing client queries, overseeing logistics coordination, monitoring delivery schedules, and ensuring KPIs are met. The POC will also communicate with drivers, resolve delivery-related challenges, and support process improvements to optimize overall performance.1. Daily Operations Management<ul><li>Schedule and roster drivers per wave plan, ensuring all routes are staffed and launched on time.</li><li>Manage attendance and shift rosters before dispatch.</li><li>Track and control fuel and Salik usage through daily/weekly reports.</li><li>Enforce route discipline and prevent OOR (Out of Region) incidents.</li><li>Monitor real-time route progress and key delivery events (OFD, POD, RTS).</li></ul>2. Driver Supervision &amp; Performance<ul><li>Conduct daily driver briefings and debriefs.</li><li>Guide and counsel drivers on performance, compliance, and service standards.</li><li>Track key metrics &mdash; on-time rate, success rate, RTS %, and OOR incidents.</li><li>Implement corrective actions for non-compliance or recurring issues.</li><li>Ensure adherence to Amazon DSP performance, safety, and behavior standards.</li></ul>3. SLA Compliance &amp; Quality Control<ul><li>Ensure full adherence to Amazon SLAs on delivery timelines, accuracy, and safety.</li><li>Audit daily reports to identify SLA breaches or bottlenecks.</li><li>Coordinate with Amazon teams for issue resolution and compliance checks.</li><li>Maintain POD accuracy and RTS accountability for all deliveries.</li></ul>4. Reporting &amp; Communication<ul><li>Submit daily updates on performance, route completion, attendance, and exceptions.</li><li>Prepare reports on delivery metrics, fuel/Salik usage, and SLA adherence.</li><li>Share daily summaries with management and Amazon DSP teams on performance and improvements.</li><li>Maintain clear communication between operations, drivers, and Amazon teams.</li></ul>5. Partner Relationship &amp; Coordination<ul><li>Serve as the main contact between Ciao Delivery and Amazon DSP leadership.</li><li>Provide real-time data, insights, and operational support to Amazon and DSP teams.</li><li>Coordinate with HR, Fleet, and Training for driver onboarding, documentation, and retraining.</li><li>Work with internal teams (finance, admin, warehouse) to ensure smooth operations.</li></ul>6. Strategic Planning &amp; Continuous Improvement<ul><li>Identify and address inefficiencies in routes, driver use, and delivery processes.</li><li>Analyze data to optimize costs, boost productivity, and uphold SLA standards.</li><li>Implement improvements to reduce RTS, OOR, and delivery delays.</li><li>Support new tools and automation for route, reporting, and attendance optimization.</li></ul>Performance KPIs<ul><li>On-Time Dispatch: &ge; 98%</li><li>Delivery Success Rate: &ge; 99%</li><li>RTS Rate: &le; 1%</li><li>Fuel &amp; Salik Variance: &le; 5% of planned spend</li><li>Attendance Compliance: 100%</li><li>SLA Adherence (Amazon): 100%</li></ul>Overall Score rating: FantasticWork Environment &amp; Expectations:<ul><li>Location: Amazon Delivery Station, Dubai</li><li>Shift: Rotational (as per operational wave scheduling)</li><li>Must be available for early-morning dispatches and late evening RTS supervision.</li><li>Requires on-ground presence at the station for live monitoring and driver management.</li></ul>Qualifications and Skills<ul><li>Experience: Minimum 2 years in logistics, delivery operations, or Amazon DSP programs.</li><li>Education: Bachelor&rsquo;s degree in Business Administration, Supply Chain, or related field.</li><li>Technical Skills: Proficiency in MS Excel, Google Sheets, and delivery software (e.g., FleetRunnr, Amazon DSP Portal).</li><li>Analytical Ability: Strong command over performance tracking and data interpretation.</li><li>Leadership &amp; Communication: Excellent communication, with the ability to motivate and manage large teams of drivers.</li><li>Problem-Solving: Ability to handle operational challenges calmly and provide real-time solutions.</li><li>Discipline &amp; Compliance: Keen understanding of safety, policy adherence, and Amazon&rsquo;s operational code of conduct.</li></ul>Benefits:<ul><li>Visa + Medical Insurance Provided</li><li>Annual leave with Air Ticket (yearly) Provided</li><li>Salary with Competitive Incentive based on KPIs</li></ul>Join us and be the operational link driving Amazon&rsquo;s service excellence!Apply now to: hrciaodelivery@gmail.com / jeremy@ciao-delivery.comDrive results, lead the team, and ensure every delivery counts &mdash; join Ciao Delivery Services today!Job Types: Full-time, Permanent

Point of Contact (POC) - DSP

Careem

<div><div>Careem is building the Everything App for the greater Middle East &mdash; making it easy to move around, order food and groceries, manage payments, and more. Our purpose is simple: to simplify and improve people&rsquo;s lives and build an awesome organisation that inspires. 
Since 2012, Careem has enabled earnings for over 2.5 million Captains, simplified the lives of more than 70 million customers, and built a platform where the region&rsquo;s best talent and entrepreneurs thrive. We operate in 70+ cities across 10 countries, from Morocco to Pakistan.

We&rsquo;re now entering our next chapter &mdash; one powered by AI. We&rsquo;re looking for AI talent: curious problem-solvers who know how to apply AI to build tools, automate workflows, and create real impact. Whether it&rsquo;s streamlining operations, enhancing customer experience, or reimagining internal systems &mdash; we want people who can make Careem work smarter and move faster.</div><div>
About the Team

You will join Careem&rsquo;s New Ventures team - the launchpad for our next big bets. It&rsquo;s where bold ideas become businesses that move our region forward. Careem Box is our B2C delivery service that empowers users to seamlessly send, receive, or shop for items across the city &mdash; all through a few taps on the app! As part of this dynamic and entrepreneurial team, you will help shape Careem&rsquo;s next growth horizon, working alongside passionate owners who embody ambition, innovation, and an unwavering commitment to creating value for our customers, partners, colleagues, and Captains.

About the Role

We are looking for an ambitious and entrepreneurial Associate Director to lead Careem Box operations across the UAE and Jordan. We&rsquo;re seeking someone who takes full ownership of driving growth, optimizing performance, and delivering the bold P&amp;L ambitions we&rsquo;ve set for each market.

This role calls for a true go-getter - someone who embraces challenges, moves fast, and finds solutions no matter what stands in the way. They bring structure and commercial rigor to everything they do, driving excellence across every part of the operation. Beyond flawless execution, we&rsquo;re looking for someone who thinks creatively &mdash; finding new ways to scale, differentiate, and make Careem Box the most dependable delivery partner in the region.

What you&rsquo;ll do
<ul>
<li>Own the full P&amp;L and strategic performance of Careem Box in UAE and Jordan - guiding growth, commercial, marketing, and operational functions to deliver sustainable business impact.</li>
<li>Define and execute high-impact market strategies to drive customer acquisition, engagement, retention, and lifetime value, while continuously improving platform efficiency and unit economics.</li>
<li>Lead commercial and strategic partnerships, unlocking new demand channels and enhancing the value proposition for both senders and couriers.</li>
<li>Drive operational excellence at scale, optimizing key metrics such as delivery speed, reliability, and cost-to-serve across complex and dynamic markets.</li>
<li>Influence cross-functional priorities by working closely with Product, Data, Marketing, Growth, Finance, Legal, and Care teams to overcome barriers, launch new capabilities, and deliver seamless market operations.</li>
<li>Leverage data and insights to monitor performance, identify key trends, and guide strategic decision-making and resource allocation.</li>
<li>Represent Careem externally, building strong relationships with regulators, partners, and ecosystem stakeholders to advance the business and ensure compliance with local laws.</li>
</ul>
What you&rsquo;ll need
<ul>
<li>Strong business acumen with proven P&amp;L ownership and the ability to connect strategic vision to commercial impact.</li>
<li>Structured problem-solving skills with a sharp commercial mindset and the ability to turn insights into action.</li>
<li>A go-getter attitude &ndash; driven, resourceful, ready to roll up your sleeves to get things done.</li>
<li>Exceptional stakeholder management and communication skills, with the ability to align diverse teams around shared goals.</li>
<li>Experience leading cross-functional teams in fast-paced, high-growth environments.</li>
<li>Creativity and curiosity to challenge the status quo, find new growth levers, and think outside the Box.</li>
<li>Experience in B2C tech, delivery, or logistics environments is a plus, especially in fast-paced, customer-centric settings.</li>
</ul>
What we&rsquo;ll provide you

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:
<ul>
<li>Work and learn from great minds by joining a community of inspiring colleagues.</li>
<li>Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.</li>
<li>Explore new opportunities to learn and grow every day.</li>
<li>Work 4 days a week in office &amp; 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)</li>
<li>Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.</li></ul></div></div>

Associate Director - Careem Box

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