assistant manager - (mice operation) Jobs in Mumbai

assistant manager - (mice operation)

assistant manager/deputy manager - hr people services team Jobs in Mumbai

assistant manager/deputy manager - hr people services team

assistant operations manager Jobs in Mumbai

assistant operations manager

associate - operations

commercial operations manager Jobs in Mumbai

commercial operations manager

deputy general manager operations

Valkyrie People Consulting

<div>
 
 
 Job Title:
 
 Deputy General Manager (DGM) - Operations
 
 
 
 Location:
 
 Mumbai, Maharashtra
 
 
 
 Industry:
 
 Automotive
 
 
 
 Position Overview:
 
 
 
 We are looking for an experienced Deputy General Manager (DGM) of Operations to lead and optimize our operational processes within the automotive sector. The ideal candidate will bring strong expertise in operational management, production efficiency, and team leadership. This role requires a strategic thinker with the ability to oversee daily operations, manage resources, and ensure alignment with organizational objectives.
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Oversee daily operations to ensure optimal performance in production, quality, and resource management.
 </li>
 <li>
 Develop and implement process improvements to enhance operational efficiency and reduce costs.
 </li>
 <li>
 Coordinate with cross-functional teams, including production, quality assurance, and supply chain, to align goals and drive performance.
 </li>
 <li>
 Monitor operational KPIs, analyze data, and prepare reports to inform decision-making and strategic planning.
 </li>
 <li>
 Ensure compliance with industry regulations and maintain high standards for quality and safety.
 </li>
 <li>
 Manage budgets and control operational expenses to achieve cost-effectiveness.
 </li>
 <li>
 Mentor and lead a team, fostering a culture of accountability, continuous improvement, and teamwork.
 </li>
 </ul>
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Engineering, Operations Management, or a related field (Master&rsquo;s degree preferred).
 </li>
 <li>
 Minimum of 10 years of experience in operations management within the automotive industry, with at least 3 years in a senior leadership role.
 </li>
 <li>
 Proven experience in process optimization, lean manufacturing, and cost management.
 </li>
 <li>
 Strong analytical and problem-solving skills.
 </li>
 <li>
 Excellent leadership and communication abilities.
 </li>
 <li>
 Proficiency in ERP and production management software.
 </li>
 </ul>
</div>

Deputy General Manager Operations

VISTRA

<div>
 
 
 Job description
 
 
 
 
 
 
 
 
 Scope
 
 
 - Responsible for managing UKICIME, Americas and Continental Europe region for People Services Team.
 
 
 
 
 
 
 
 Role &amp; responsibilities
 
 
 
 
 
 
 
 
 Assistant Manager - People Services Team
 
 
 <ul>
 <li>
 Provides HR transactional /administrative support on HR queries related to end to end employee lifecycle processes, policies, data administration, HR systems, preparation of operational metrics, employee file.
 </li>
 <li>
 maintenance etc.
 </li>
 <li>
 Ensures that all the assigned tasks &amp; responsibilities to self and team are completed within the agreed timelines and accuracy.
 </li>
 <li>
 Works closely with our internal HR teams to ensure efficient service delivery on recruitment &amp; on-boarding processes for our employees and managers.
 </li>
 <li>
 Become a Subject Mater Expert and go-to person for queries on HR Operations related topics.
 </li>
 <li>
 Analyse key performance data to recommend and implement continuous process improvements &amp; involves self in system/User acceptance testing along with relevant HR teams.
 </li>
 <li>
 Responsible to work with the country HR teams to maintain the right data in the HR systems
 </li>
 <li>
 Partners with internal HR teams such as Comp &amp; Ben, Reporting, Talent acquisition etc. to develop simplified way of working that ensures efficient HR process output for our employees &amp; managers
 </li>
 <li>
 Delivers high quality and consistent service delivery to all internal customers and stakeholders ensuring that
 </li>
 <li>
 the processes are efficient &amp; meet compliance.
 </li>
 <li>
 Demonstrate readiness and approachable attitude at all times to assist other cross-functional teams/processes.
 </li>
 <li>
 Is task oriented and responsible for their individual performance targets and contribution to team performance targets, ensuring they are doing the right thing for the custom
 </li>
 </ul>
 
 
 
 
 
 Deputy Manager - People Services Team
 
 
 <ul>
 <li>
 Responsible for defining and documenting business and functional requirements and compare, suggest changes in the system and process
 </li>
 <li>
 Responsibility of the day-to-day line management of the team, including their development though coaching &amp; team building.
 </li>
 <li>
 Work alongside the onshore operations manager to ensure processes offshored are transitioned in a consistent and efficient format
 </li>
 <li>
 Ensuring the work is completed within Timeliness and Quality targets
 </li>
 <li>
 Publish monthly management information to show trends in performance against Key performance indicators.
 </li>
 <li>
 Continuously looking for improvement in efficiency / quality and ensuring we have mechanisms in place to measure the success.
 </li>
 <li>
 Responsible for impact assessment of people, process and technology.
 </li>
 <li>
 Establish framework and oversee process documentation (process maps, narratives, etc.) with input from Process Owners &amp; Stewards
 </li>
 <li>
 Responsible for regional/local recommendations on variation of standard global process to meet mandatory regulatory requirements
 </li>
 <li>
 Manage implementation playbook and liaise with country HR to ensure smooth functioning
 </li>
 <li>
 Supporting Program with agreeing in-country HR resource and manage escalations within HR where required
 </li>
 <li>
 Single Point of Contact for the Regional teams on implementation and Service Delivery.
 </li>
 </ul>
 
 
 
 
 
 Preferred candidate profile
 
 
 <ul>
 <li>
 6+ Years of Working in a Global HR Organization
 </li>
 <li>
 Preferably part of a few Migrations in an offshored environment
 </li>
 <li>
 Good knowledge of SAP SuccessFactors or Workday and HR ticketing systems such as Service Now or Siebel
 </li>
 <li>
 Experience in handling multiple streams of work concurrently while applying excellent time management and communication skills
 </li>
 <li>
 Experience in lean processes, process improvement, implementation of enabling HR technologies will be an added advantage
 </li>
 <li>
 Working knowledge in HR Operations, Onboarding and Recruitment process support would be an advantage
 </li>
 <li>
 Should be comfortable working with stakeholders and presenting recommendations
 </li>
 </ul>
 
 
 
 
 
 It&rsquo;s never been a more exciting time to join Vistra.
 
 
 
 
 
 
 At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business &ndash; to help our clients achieve progress without friction.
 
 
 .
 
 
 But progress only happens when people come together and take action. And we&rsquo;re absolutely committed to building a culture where our people can do just that.
 
</div>

Assistant Manager/Deputy Manager - HR People Services Team

Tata Communications

<div>
 
 
 About The Company
 
 
 
 
 Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
 
 
 
 Job Description
 
 
 
 This is a tactical role responsible for providing support to business teams for commercial and corporate transactions, advises and resolves commercial legal matters, conducts negotiation in commercial matters, advises the business on all disputes and potential disputes, and acts as a process-owner for all commercial legal processes.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Acts as the main escalation and supervision point for the Commercial Team
 </li>
 <li>
 Advises on and resolves matters, including contract drafting and negotiation
 </li>
 <li>
 Coordinates the commercial team
 </li>
 <li>
 s overall use of external counsel and legal support of other departments
 </li>
 <li>
 Conducts legal research and analysis on selected topics, prepares memoranda, opinions and position papers upon request
 </li>
 <li>
 Acts as main liaison point for banking and financing transactions
 </li>
 <li>
 resolves complex and general commercial transactions with minimal supervision
 </li>
 <li>
 Assist the operations in connection with the Company
 </li>
 <li>
 s Contract Management System and ensure strong coordination with various business units within the Company w.r.t same.
 </li>
 <li>
 Proactively addresses new processes to expedite legal support, legal documentation and management of risks
 </li>
 <li>
 Responsible for spearheading the department's improvement projects related to streamlining documentation and contracting processes
 </li>
 <li>
 Implements processes, procedures and documentation for new services
 </li>
 <li>
 Maintains the Company
 </li>
 <li>
 s standard template agreements (including service schedules) and related documentation;
 
 
 </li>
 </ul>
 Desired Skill sets
 
 
 <ul>
 <li>
 Strong business acumen and understanding of commercial operations and financial principles.
 </li>
 <li>
 Excellent negotiation and communication skills, with the ability to build and maintain relationships with diverse stakeholders.
 </li>
 <li>
 Analytical mindset with proficiency in financial analysis and reporting.
 </li>
 <li>
 Strategic thinking and problem-solving abilities to drive business growth.
 </li>
 <li>
 Knowledge of legal aspects related to commercial contracts and compliance requirements.
 </li>
 <li>
 Proactive and adaptable with a track record of achieving commercial targets and objectives.
 
 
 </li>
 </ul>
 
 Job
 
 
 Profile for Deputy General Manager - Legal Counsel
 
 
 
 
 (Mumbai)
 
 
 
 Tata Communications is seeking a highly motivated and
 
 
 qualified lawyer to join its legal department.
 
 
 The position is based in Mumbai, India.
 
 
 The successful candidate will be part of the Tata Communications Legal
 
 
 Team and will report to AVP, Legal.
 
 
 The primary focus of the role is to lead all
 
 
 legal aspects, escalations, and supervision points relating to commercial for
 
 
 India, Middle East, Central Africa and global procurement matters for Tata
 
 
 Communications. Specifically, the
 
 
 successful candidate will strategize and advise on contract drafting and
 
 
 negotiation, lease agreements, vendor compliance, RFPs, complex transactions, as
 
 
 well as commercial disputes/potential disputes in coordination with litigation
 
 
 team. The successful candidate will
 
 
 coordinate the team&rsquo;s use of external counsel and legal support of other
 
 
 departments such as HR and the management team; conduct legal research and
 
 
 analysis on selected topics; prepare memoranda, opinions and position papers
 
 
 upon request; support in-life contract matters such as interpretation of terms,
 
 
 preparation and interpretation of amendments; ensure all matters are handled in
 
 
 a swift, efficient and cost-effective manner with minimal supervision.
 
 
 
 
 Other Specific Responsibilities Include:
 
 
 
 
 Review
 
 
 drafting and negotiating &ldquo;standard&rdquo; and &ldquo;non-standard&rdquo; commercial agreements
 
 
 for the provision of services, with minimal supervision; advise business/sales
 
 
 team of relevant issues; supervise team on the same. Manage multiple matters at
 
 
 a time. Ensure timely closure of transactions in accordance with company
 
 
 strategy and policies.
 
 
 Apply
 
 
 strategic and innovative thinking to support new business, including for the
 
 
 review and launch of new products and services.
 
 
 <ul>
 <li>
 Spearhead improvement projects related to
 
 
 </li>
 </ul>
 streamlining documentation and contracting processes to bring agility and
 
 
 simplification. Create needed templates. Implement processes, procedures and
 
 
 documentation for new services. Maintain standard template agreements
 
 
 (including service schedules) and related documentation. Work on cross
 
 
 functional team projects.
 
 
 <ul>
 <li>
 Ensure strong coordination across various
 
 
 </li>
 </ul>
 business units and management teams.
 
 
 <ul>
 <li>
 Proactively manage risk management; document and
 
 
 </li>
 </ul>
 manage legal risks and communicate same to business clients and management.
 
 
 Advise on implementation of risk registry.
 
 
 <ul>
 <li>
 Team management- Regularly review team structure
 
 
 </li>
 </ul>
 and assess talent requirements; participate in the recruitment and selection
 
 
 process for team reporting to this position; conduct goal setting and
 
 
 performance review for the team; drive team development, engage and reward
 
 
 initiatives; provide/ensure training for counsel and business/sales teams on
 
 
 legal or related issues where required; build relationships with sales and
 
 
 business teams/senior managers.
 
 
 Develop
 
 
 knowledge/apply skills to interface with and refer matters to other legal
 
 
 department teams as required (including procurement, compliance, regulatory and
 
 
 litigation).
 
 
 Other duties
 
 
 as assigned.
 
 
 
 
 Skills, Qualifications And Core Strengths:
 
 
 
 
 <ul>
 <li>
 Experience of negotiating global or
 
 
 </li>
 </ul>
 multi-jurisdiction contracts and deals.
 
 
 Qualified with excellent academic background
 
 
 Law Degree from a reputable university/institution. He/she should be qualified
 
 
 in India with minimum post qualification experience of 12 to 15 years in
 
 
 corporate commercial law and
 
 
 
 Experience
 
 
 
 in managing and mentoring a team;
 
 
 
 Experience
 
 
 
 in domestic and international corporate, commercial and contract law.
 
 
 
 Experience
 
 
 
 in transactional matters, especially relating to telecommunications (strongly
 
 
 preferred) or other technology industries. Should have experience in working
 
 
 across management levels and in international business environments.
 
 
 Excellent
 
 
 communication, technical and negotiation skills, with the ability to work
 
 
 autonomously and manage multiple transactions and persons across a range of
 
 
 relevant jurisdictions.
 
 
 Excellent technical drafter with a strong understanding of contract
 
 
 law, the judgment to escalate items where appropriate to other legal teams (e.g.
 
 
 compliance/regulatory).
 
 
 <ul>
 <li>
 Experience
 
 
 </li>
 </ul>
 of managing multiple matters at a time, including complex transactions, and
 
 
 proactively engaging with internal stakeholders to drive a deal to closure;
 
 
 <ul>
 <li>
 The
 
 
 </li>
 </ul>
 ability to think out of the box and to apply strategic and innovative thinking
 
 
 to support the business;
 
 
 <ul>
 <li>
 Ability to
 
 
 </li>
 </ul>
 work autonomously (with minimal supervision), and yet work collaboratively with
 
 
 other members of the legal team, with judgment to escalate issues where
 
 
 appropriate;
 
 
 <ul>
 <li>
 Excellent
 
 
 </li>
 </ul>
 communications skills; ability to work in an unstructured, fast-paced, multi-cultural
 
 
 environment;
 
 
 <ul>
 <li>
 Understanding
 
 
 </li>
 </ul>
 of different cultures and legal systems and ability to make fast, accurate on
 
 
 the spot decisions on complex legal issues facing companies on a daily basis;
</div>

Deputy General Manager - Corporate Legal

CAREER141

<div>
 
 
 COMPANY
 
 : Leading Multinational Apparel Manufacturer
 
 
 
 DESIGNATION :
 
 General Manager Quality
 
 
 
 LOCATION:
 
 Cambodia
 
 
 
 SALARY:
 
 Net USD 6,500 - USD 7000 + Benefits
 
 
 
 
 
 
 OVERVIEW:
 
 
 
 Our client is a leading multinational manufacturer seeking for a
 
 General Manager &ndash; Quality
 
 who will be responsible for leading and governing end-to-end quality. This role ensures compliance with buyer requirements, international standards, and internal quality benchmarks while driving continuous improvement, risk mitigation, and operational excellence across the supply chain.
 
 
 The position requires strong exposure to
 
 buyer-facing quality management
 
 ,
 
 factory-level execution
 
 , and
 
 cross-functional leadership
 
 .
 
 
 
 
 
 KEY RESPONSIBILITIES:
 
 
 
 
 
 1. Strategic Quality Leadership
 
 <ul>
 <li>
 Define and implement the overall quality vision, framework, and governance model across buying office and manufacturing units
 </li>
 <li>
 Align quality strategies with buyer expectations, brand compliance standards, and business objectives
 </li>
 <li>
 Act as the senior quality representative for buyers, brands, auditors, and certification bodies
 </li>
 </ul>
 
 
 
 
 2. Manufacturing Quality Operations
 
 <ul>
 <li>
 Oversee quality systems across cutting, sewing, finishing, washing, and packing operations
 </li>
 <li>
 Ensure robust in-line, end-line, and final inspection processes to minimize defects and rework
 </li>
 <li>
 Drive root cause analysis, CAPA implementation, and defect prevention programs
 </li>
 <li>
 Collaborate closely with production, technical, IE, and merchandising teams to improve Right First Time (RFT) performance
 </li>
 </ul>
 
 3. Compliance, Audits &amp; Certifications
 
 <ul>
 <li>
 Ensure compliance with international standards such as ISO, WRAP, BSCI, SEDEX, OEKO-TEX, and buyer-specific audits
 </li>
 <li>
 Lead internal and external audits, manage audit closures, and ensure sustained compliance
 </li>
 <li>
 Oversee product safety, chemical management, testing protocols, and lab coordination
 </li>
 </ul>
 
 
 
 
 4. Process Improvement &amp; Excellence
 
 <ul>
 <li>
 Drive Lean, Six Sigma, and continuous improvement initiatives to reduce quality costs and improve efficiency
 </li>
 <li>
 Monitor and improve KPIs including defect rates, claim ratios, rejection percentages, and audit scores
 </li>
 <li>
 Implement digital quality tools, dashboards, and reporting systems where applicable
 </li>
 </ul>
 
 
 
 
 5. Team Leadership &amp; Capability Building
 
 <ul>
 <li>
 Lead, mentor, and develop quality teams across buying office and manufacturing locations
 </li>
 <li>
 Establish clear performance metrics, succession planning, and training programs
 </li>
 <li>
 Promote a strong quality culture across all levels of the organization
 </li>
 </ul>
 
 
 
 
 6. Risk Management &amp; Cost Control
 
 <ul>
 <li>
 Identify quality risks early in the product lifecycle and implement preventive measures
 </li>
 <li>
 Reduce quality-related costs including rework, returns, claims, and penalties
 </li>
 <li>
 Support commercial teams in managing buyer negotiations related to quality issues
 </li>
 </ul>
 
 
 
 
 
 PRE - REQUSITES:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in Quality, Textile Engineering, Apparel Production, Industrial Engineering or related field
 </li>
 <li>
 Minimum 12+ years of progressive experience in
 
 apparel quality management
 
 </li>
 <li>
 Proven experience working with international buying offices would be an added advantage
 </li>
 <li>
 Hands-on experience with audits, compliance, and buyer negotiations
 </li>
 </ul>
</div>

General Manager Quality

Sodexo

<div>
 
 
 Position Title:
 
 Analyst/Senior Analyst &ndash; Finance Controlling
 
 
 
 
 
 Reports To:
 
 Assistant Manager &ndash; Finance Controlling
 
 
 
 Location:
 
 Mumbai, India
 
 
 
 Shift:
 
 Starting 7.30 pm IST
 
 
 
 
 
 
 Role Description:
 
 
 
 
 
 
 Sodexo Global Business Services (GBS) is hiring a Finance Analyst/Senior Finance Analyst that will provide financial support to a defined portfolio of moderately complex units and works independently as well as in collaboration with Assistant Manager Finance Controlling. The position requires strong analytical capability, good knowledge of core accounting and finance principles, and comfort working in a global, cross-functional environment.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Financial Reporting &amp; Close
 </li>
 <li>
 Own end-to-end financial support for assigned units.
 </li>
 <li>
 Perform weekly and monthly closes ensuring accuracy of P&amp;L, balance sheet, and unit-level financial results.
 </li>
 <li>
 Review financial transactions, payables, receivables, fixed assets, intercompany, chargebacks, etc., for correctness and compliance.
 </li>
 <li>
 Billing &amp; Compliance
 </li>
 <li>
 Prepare and validate customer billing as per contract terms.
 </li>
 <li>
 Ensure accuracy, consistency, and timely submission of billing packs.
 </li>
 <li>
 Analysis &amp; Decision Support
 </li>
 <li>
 Provide financial insights and variance analysis for unit profitability, budgeting, forecasting, cost control, and monthly projections.
 </li>
 <li>
 Support GMs/DMs/RVPs with quantitative analysis to define action plans for performance improvement.
 </li>
 <li>
 Business Partnering
 </li>
 <li>
 Work closely with District Managers, General Managers, and Segment Finance teams to support strategic decision-making.
 </li>
 <li>
 Respond to requests from business leadership.
 </li>
 <li>
 Operational Excellence
 </li>
 <li>
 Ensure the timeliness of data, reports, and dashboards.
 </li>
 <li>
 Support receivables management by coordinating with onshore teams, and clients to resolve billing/payment issues.
 </li>
 <li>
 Assist in planning annual budgets or project-specific plans.
 </li>
 <li>
 Maintain compliance with company policies, audit requirements, and regulatory standards.
 </li>
 <li>
 Process Improvement &amp; Knowledge Sharing
 </li>
 <li>
 Identify process inefficiencies and propose improvements to the management team.
 </li>
 <li>
 Provide training and guidance to junior team members and unit teams on financial processes.
 </li>
 <li>
 Complete required training and proactively discuss development needs with the manager.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Education
 
 
 
 Minimum Degree Requirements:
 
 
 Bachelor&rsquo;s degree in commerce/finance/accounting (B.Com, BBA, BBM, CA (Inter)/MBA-Finance preferred).
 
 
 Preferred Major Area of Study:
 
 
 Business Management/Financial Management/Corporate Finance/Accounting
 
 
 Experience
 
 
 Minimum years of related experience required:
 
 
 3-5 years of relevant experience in Accounting, Financial Analysis, FP&amp;A
 
 
 Preferred years of related experience:
 
 
 4-6 years of relevant experience in Accounting, Financial Analysis, FP&amp;A
 
 
 
 
 
 
 Competencies/Behaviors required for job
 
 
 
 
 
 <ul>
 <li>
 
 Technical
 
 </li>
 <li>
 Strong understanding of
 
 general accounting principles
 
 , financial reporting, budgeting, forecasting, AP/AR, and payroll fundamentals.
 </li>
 <li>
 Familiarity with
 
 financial systems/ERPs/SAP
 
 , data extraction tools, and analysis applications.
 </li>
 <li>
 Excellent
 
 Excel
 
 skills; ability to work with large data sets.
 </li>
 <li>
 
 Business &amp; Behavioral
 
 </li>
 <li>
 Good understanding of
 
 business operations
 
 and ability to interpret financial data for non-finance stakeholders.
 </li>
 <li>
 Strong
 
 customer service orientation:
 
 professional, calm, and solution driven.
 </li>
 <li>
 High
 
 attention to detail
 
 , accuracy, and data integrity.
 </li>
 <li>
 Strong communication skills: ability to simplify complex financial data.
 </li>
 <li>
 Team player with strong collaboration, cooperation, and problem-solving capabilities.
 </li>
 <li>
 Ability to prioritize tasks and meet deadlines in a dynamic shared services environment.
 </li>
 <li>
 Willingness to work on India public holidays when required (weekly close on Mondays). Compensatory offs will be provided.
 </li>
 </ul>
 
 
</div>

Analyst/Senior Analyst – Finance Controlling

Adani Airport Holdings Ltd

<div>
 
 About Business
 
 
 
 
 JOB DESCRIPTION
 
 
 
 
 Adani Group
 
 : Adani Group is a diversified organisation in India comprising 10 publicly traded companies. It has created a world class logistics and utility infrastructure portfolio that has a pan-India presence. Adani Group is headquartered in Ahmedabad, in the state of Gujarat, India. Over the years, Adani Group has positioned itself to be the market leader in its logistics and energy businesses focusing on large scale infrastructure development in India with O &amp; M practices benchmarked to global standards. With four IG rated businesses, it is the only Infrastructure Investment Grade issuer in India.
 
 
 
 Adani Airports Holding Limited
 
 : Adani Airports Holding Limited is reshaping the aviation landscape, transforming airports into dynamic hubs of connectivity, innovation, and service excellence. By prioritizing passenger experience, leveraging state-of-the-art technology, and enhancing operational efficiency, we are redefining airport infrastructure across India. Our vision is to create world-class airports that serve as gateways to regional development and global connectivity, positioning Adani Airports as a leader in the aviation sector with a focus on sustainable growth and community impact.
 
 
 
 Job Purpose:
 
 Executive - AOCC/JCC is responsible for monitoring and coordinating the allocation of airport resources such as parking stands, boarding gates, check-in counters, and baggage belts across terminals and for non-scheduled operators during shifts. The role ensures accurate updates to flight information systems and effective collaboration with internal and external stakeholders to maintain smooth operations and deliver a seamless passenger experience.
 
 
 
 Responsibilities
 
 
 
 
 Airport Shift Operations:
 
 
 
 Assist the Shift Manager in overseeing all shift operations, ensuring resources are allocated efficiently and operational needs are met.
 
 
 Timely and accurate update of flight status on Flight Information Display Systems (FIDS) and the airport website for passengers, visitors, and stakeholders.
 
 
 Coordinate with ATC, medical services, and terminal operations to manage emergency situations efficiently.
 
 
 
 Resource Monitoring At Terminals
 
 
 
 Allocate Terminal 3 resources (check-in counters, baggage belts) and Terminal 1 resources (parking stands, boarding gates, check-in counters, baggage belts) based on the needs of airlines and ground handlers.
 
 
 Ensure efficient use of resources by monitoring availability and adjusting assignments as needed to maintain smooth airport operations.
 
 
 
 Non-Scheduled Aviation Management
 
 
 
 Work with non-scheduled/general aviation operators to allocate parking stands and hangar space based on flight plans and availability.
 
 
 Coordinate with the Landing Parking Cell and non-scheduled operators to facilitate departure clearances in accordance with flight plans.
 
 
 
 Stakeholder Relationship
 
 
 
 Effectively coordinate with ground handlers, airlines, non-scheduled operators, terminal operations, airside services, and aviation services to ensure smooth operations during the shift.
 
 
 Coordinate with Medical Services, ATC, ground handlers, and terminal operations to address medical emergencies promptly.
 
 
 Collaborate with airlines, non-scheduled operators, ground handlers, engineering, and security teams to facilitate efficient operations during shifts.
 
 
 
 Documentation And Reporting
 
 
 
 Maintain shift logs and operational records for audits, compliance checks, and management reporting.
 
 
 Support the preparation of flight reports, shift summaries, and resource allocation documentation.
 
 
 Ensure accurate operational data entry in systems to facilitate correct billing and invoicing for aero and non-aero services.
 
 
 
 Training And Development
 
 
 
 Support new employees through on-the-job training and familiarize them with AOCC operations and SOPs.
 
 
 Participate in refresher and cross-functional training to ensure seamless coordination with other departments.
 
 
 
 Flight Announcements And Status Updates
 
 
 
 Perform manual or automated announcements within the terminal as required by airlines or terminal operations.
 
 
 Make flight status announcements through paging systems, keeping passengers and visitors informed during operations and disruptions.
 
 
 Ensure timely and accurate flight information updates on Flight Information Display Systems (FIDS).
 
 
 
 Key Stakeholders - Internal
 
 
 
 Duty Manager - AOCC/JCC
 
 
 Airport Operations Team
 
 
 Air Traffic Control
 
 
 Airport Security
 
 
 Emergency Medical Services
 
 
 Engineering &amp; Maintenance Team
 
 
 Health, Safety &amp; Environment (HSE) Team
 
 
 
 Key Stakeholders - External
 
 
 
 Airlines
 
 
 Ground handlers
 
 
 Non-scheduled operators
 
 
 Government agencies (Customs, Immigration, CISF, ARC, Air Force, Military)
 
 
 Medical agencies
 
 
 
 Qualifications
 
 
 
 
 Educational Background:
 
 
 
 Bachelor's Degree in Aviation Management, Business Administration, or a related field
 
 
 
 Work Experience
 
 
 
 3-5 years of relevant experience in airport operations.
</div>

Resource Allocator – Arrivals

HR Specialist

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