operations manager

commercial manager

office manager

area manager

nursery manager

dining room manager

Raffles Hotels & Resorts

<div>
 
 Company Description
 
 
 
 An architectural surprise inspired by an Egyptian aesthetic, 5-star Raffles Dubai offers the luxury of city-centre space, impeccable service and sophisticated Asian style. A 15-minute drive from Dubai International Airport, it is ideally located in the business and shopping district, adjacent to Wafi Mall and close to the magnificent Khan Murjan souk and the convention centres.
 
 
 
 Job Description
 
 
 
 
 PURPOSE OF POSITION
 
 
 
 To oversee the full operations of In-Room Dining and the Pool Bar, ensuring alignment with established objectives and delivering the highest standards of service, operational efficiency, and professional management while fostering effective and fair colleague development.
 
 
 
 Key Roles &amp; Responsibilities
 
 
 
 <ul>
 <li>
 Supports F&amp;B Outlets Manager in efficiently managing the outlets, according to the established standards.
 </li>
 <li>
 Assist in controlling the requisitioning, storage and careful use of all operating equipment and supplies.
 </li>
 <li>
 Ensure that the outlet cashiering procedures are strictly adhered to.
 </li>
 <li>
 Assist in the revision and updating of the outlet SOPs annually.
 </li>
 <li>
 Motivate, discipline, direct and supervise the work of all employees in In-Room Dining
 </li>
 <li>
 Develop and maintain training programs to ensure a high degree of staff professionalism.
 </li>
 <li>
 Manage day-to-day operations of In-Room Dining and Pool Bar.
 </li>
 <li>
 Handle complaints and make effective service recoveries via. Glitches.
 </li>
 <li>
 Ensure standards are being followed in accordance with F&amp;B policies and procedures.
 </li>
 <li>
 Ensure all employees have full product knowledge and closely monitor performance of the team and suggest effective training.
 </li>
 <li>
 Regularly inspect food &amp; beverage quality.
 </li>
 <li>
 Follow established and proper accounting procedures.
 </li>
 <li>
 Hold monthly one-to-one staff meetings to establish and monitor targets and achievements, and update performance logs accordingly. Daily Shift Briefings are mandatory.
 </li>
 <li>
 Conduct daily roll calls and ensure employees adhere to grooming standards.
 </li>
 <li>
 Develop maintenance schedules.
 </li>
 <li>
 Liaise with stewarding on inventory and breakage control.
 </li>
 <li>
 Maintain daily log book maintaining clear and concise information on the operations.
 </li>
 <li>
 Establish guest database with preference records of regular guests.
 </li>
 <li>
 Schedule employees to maintain Hotel&rsquo;s service standards within budgeted labour costs.
 </li>
 <li>
 Assign responsibilities to subordinates and conduct regular performance checks.
 </li>
 <li>
 Implement weekly cleaning schedules for operating equipment (trolleys, pantry, etc)
 </li>
 <li>
 Manage organization and cleanliness of departmental areas by conducting weekly walk-throughs with Hygiene Manager, Housekeeping and Engineering Department.
 </li>
 <li>
 Control stock of all equipment in In-Room Dining.
 </li>
 <li>
 Constantly monitor staff's appearance, attitude and degree of professionalism.
 </li>
 <li>
 Suggest ideas and initiate projects to uplift the outlets financial performance.
 </li>
 <li>
 Conduct yearly reviews based on the KPI&rsquo;s for the colleagues.
 </li>
 <li>
 Responsible for the admin related tasks of the outlets ie. rosters, payroll process, training scheduling etc.
 </li>
 <li>
 Ensures that LQA, HACCP standards are followed at all times.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 PERSONAL ATTRIBUTES
 
 
 
 <ul>
 <li>
 Excellent reading, written and oral proficiency in English.
 </li>
 <li>
 Experienced in all aspects of restaurant service.
 </li>
 <li>
 Must be well-presented and professionally groomed at all times and Lead by Example.
 </li>
 <li>
 Excellent leader and trainer with strong motivational skills.
 </li>
 <li>
 Strong interpersonal skills and attention to detail.
 </li>
 <li>
 High degree of professionalism, sound human resources management capabilities, business acumen, energy and determination.
 </li>
 <li>
 Proven organizational skills, able to set and meet deadlines with quality results.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Degree in Hotel Restaurant Management or equivalent
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 Minimum 4 years Hotel experience
 
 
 </li>
 </ul>
 Additional Information
 
 
 Raffles Dubai Sheikh Rashid Road, Wafi121800 Dubai, United Arab Emirates
</div>

In-Room Dining Assistant Manager

Daikan Hospitality Group

<div>
 
 Daikan Izakaya, City Walk
 
 is actively seeking a dynamic and experienced Restaurant Manager to lead our team and oversee the daily operations of our esteemed establishment. As the Restaurant Manager, you will be responsible for ensuring exceptional service delivery, managing staff, and optimizing overall performance to create a memorable dining experience for our guests.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Leadership: Provide strong leadership and direction to the restaurant team, fostering a positive work environment that encourages teamwork and high performance.
 </li>
 <li>
 Operational Management: Oversee daily restaurant operations, including front-of-house and back-of-house coordination, ensuring smooth service and high standards of quality.
 </li>
 <li>
 Staff Management: Recruit, train, and evaluate staff performance. Develop training programs to enhance skills and ensure adherence to service standards.
 </li>
 <li>
 Customer Experience: Ensure a high level of customer satisfaction by interacting with guests, addressing concerns effectively, and enhancing overall dining experiences.
 </li>
 <li>
 Financial Oversight: Manage budgets, control costs, and drive revenue growth through effective marketing and promotional initiatives.
 </li>
 <li>
 Inventory Control: Supervise inventory management and ordering processes, ensuring appropriate stock levels to support daily operations.
 </li>
 <li>
 Health and Safety Compliance: Ensure compliance with health and safety regulations, maintaining cleanliness and hygiene standards throughout the restaurant.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Proven experience as a Restaurant Manager or in a similar leadership role within the hospitality industry.
 </li>
 <li>
 Excellent leadership, organizational, and multitasking skills.
 </li>
 <li>
 Exceptional customer service skills with a passion for the dining experience.
 </li>
 <li>
 Strong financial acumen and ability to drive revenue growth.
 </li>
 <li>
 Ability to analyze and interpret data to inform decision-making.
 </li>
 <li>
 Knowledge of health and safety regulations and best practices in the hospitality industry.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Availability to work flexible hours, including evenings, weekends, and holidays.
 </li>
 </ul>
</div>

Restaurant Manager

Novecento Dubai

<div>
 
 
 About Us
 
 
 
 We are a vibrant Italian restaurant in the heart of Dubai, offering authentic cuisine, warm hospitality, and a luxury atmosphere. To elevate our guest experience, we are seeking a skilled and passionate
 
 Head Waiter/ Restaurant Supervisor
 
 to join our team.
 
 
 
 
 
 This role requires a leader with grace, precision, and a passion for delivering exceptional guest experiences in a luxury dining environment.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Orchestrate daily service with seamless attention to detail.
 </li>
 <li>
 Lead and inspire the team, cultivating a culture of elegance and professionalism.
 </li>
 <li>
 Ensure impeccable service standards, reflecting the prestige of Italian fine dining.
 </li>
 <li>
 Coordinate with culinary and bar teams to deliver harmonious guest experiences.
 </li>
 <li>
 Anticipate guest needs and resolve concerns with discretion and poise.
 </li>
 <li>
 Train and mentor staff, instilling the art of refined hospitality.
 </li>
 <li>
 Oversee inventory and readiness, ensuring flawless operations.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 Proven experience in luxury restaurants or upscale establishments.
 </li>
 <li>
 Strong leadership and communication skills, with a refined presence.
 </li>
 <li>
 Deep knowledge of food, wine, and beverage service.
 </li>
 <li>
 Knowledge in Italian cuisine is an advantage.
 </li>
 <li>
 Ability to thrive under pressure while maintaining composure.
 </li>
 <li>
 Fluent in English or other languages are highly valued.
 </li>
 <li>
 Flexible schedule, including evenings, weekends, and holidays.
 </li>
 </ul>
 
 
 
 
 Note: Candidates can join immediately are preferred
 
</div>

Head Waiter/ Restaurant Supervisor

Hilton Hotels

As a Head Waiter, you are responsible for performing the following tasks to the highest standards: 
 
<ul>
<li>Trains, supervises, counsels, and participates in the evaluation of Restaurant staff employees for the efficient operation in the Restaurant. Directs staff in their work assignments. </li>
<li>Responsible for ensuring that Restaurant complies with sanitation and safety standards for Guests and employees. Responsible for ensuring that all equipment is in working order. Visually inspects and takes corrective action to ensure that facilities in restaurant look appealing and attractive to guests. Provides guidance for improvement and implements Necessary adjustments. Oversees work orders to ensure repairs and maintenance of facility are completed on a timely basis. </li>
<li>Manages and monitors product quality and guest satisfaction in the Restaurant. Responsible for ensuring that food quality is consistent, appealing, and prepared to guest specifications. Moves throughout facility and kitchen areas to visually monitor and take corrective action to ensure food quality and service standards are met. Verifies temperatures, judge appearance and taste of products, and checks preparation methods to determine quality. Provides guidance for improvement and implements necessary adjustments. Interacts with guests to obtain feedback on quality of service and food in outlet. Investigates and resolves guest complaints in a timely manner. </li>
<li>Documents inventory forecast usage and monitors supply so that the Restaurant is stocked with linen, glassware, silverware, china, condiments and other items necessary to provide appropriate customer service. Oversees set up of dining and service areas. </li>
<li>Responsible for ensuring compliance with all policies and procedures that relate to the restaurant as well as all local, state and federal laws and regulations. Regular attendance in conformance with the standards, which may be established by Hilton from time to time, is essential to the successful performance of this position. </li>
</ul>
What are we looking for?
A Head Waiter must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. 
<ul>
<li>Thorough knowledge of restaurant operations and preparation techniques in a luxury hotel/restaurant set up</li> <li>Fine dining experience</li>
<li> Strong Knowledge of beverage operations and wines. </li>
<li> Strong mathematical abilities in order to determine and track inventory, controls, revenue productions, and other hotel financial statements. </li>
<li> Ability to communicate in English, both orally and in writing, with guests and team members. </li>
<li>Ability to work under pressure and deal with stressful situations during busy periods. </li>
<li>Ability to access and accurately input information using a moderately complex computer system. </li>
<li>Proficiency in MS Office and Micros </li>
</ul>

Head Waiter (Banquets)

Atlantis Resorts

( 17706 )At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests  expectations at every possible turn.Nestled between the calm turquoise waters of the Arabian Gulf and the majestic Dubai skyline, Atlantis, The Palm is the crown of the world-famous Palm island in Dubai. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple s retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it s our passion.About The RoleAs Head Waiter at Nobu, you will provide hands-on support and assistance to colleagues to ensure that the highest levels of fine dining service and courtesy are provided to our guests. The Head Waiter will greet all guests as they are being seated, creating a professional and friendly rapport to ensure a positive first impression and exceptional standard of service. You will be familiar with the complete food and beverage menu, knowledgeable on all promotional activities, and provides specialist advice to guests and colleagues on menu items when required. In addition to the above a priority of this role will be to closely monitor the consistency of food and beverage items that are being served to ensure overall service quality, escalating any major problems or complaints to management.About YouThe ideal candidate must have a passion for hospitality with a minimum 2 years  experience in a similar role with a proven track record of working in a high-volume restaurant. The successful candidate must possess excellent communication skills, be a team player, manage multiple tasks and have confidence in dealing with a diverse set of clienteles. Atlantis, The Palm offers an unbeatable opportunity to grow and develop in your career right in the mix of a continuously developing city and a diverse range of cultures.Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career. Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

Head Waiter, Nobu

Eathos

As the Head Waiter at Rosa's Thai Restaurant, you will play a pivotal role in delivering exceptional dining experiences to our guests. Your leadership skills, extensive hospitality expertise, and passion for customer service will contribute to the smooth operation of the front-of-house and ensure that our guests have a memorable visit. You will lead the wait staff, coordinate service, and uphold the restaurant's high service standards.Responsibilities:<ul><li>Lead, train, and inspire the wait staff, setting a positive example for professionalism and service excellence.</li><li>Conduct pre-shift meetings to communicate expectations and objectives for the shift.</li><li>Ensure that guests receive a warm welcome and attentive service, exceeding their expectations.</li><li>Address guest feedback and concerns promptly and professionally.</li><li>Monitor and ensure the accuracy of orders, verifying that all special requests and modifications are properly conveyed to the kitchen.</li><li>Train and encourage the wait staff in effective upselling techniques to enhance the restaurant's average order value.</li><li>Monitor sales data and strategize ways to increase guest spending.</li><li>Manage guest reservations, optimize table assignments and accommodating special requests.</li><li>Maintain an organized reservation system and communicate effectively with the hostess.</li><li>Conduct training sessions for new hires, focusing on service standards, menu knowledge, and hospitality etiquette.</li><li>Provide ongoing coaching to enhance the team's skills and knowledge.</li><li>Ensure that tables are set and presented according to the restaurant's standards for cleanliness and aesthetics.</li><li>Oversee table decorations and ambiance to create a welcoming atmosphere.</li><li>Supervise cash handling procedures, ensuring accuracy and security during transactions.</li><li>Assist in resolving billing discrepancies and handling guest payments as needed.</li><li>Implement the restaurant's sequence of service to maintain a consistent and exceptional guest experience.</li><li>Monitor service steps, timing, and overall guest satisfaction.</li><li>Ensure that the restaurant adheres to health and safety regulations, maintaining a safe and sanitary environment for guests and staff.</li><li>Generate and analyze daily sales reports, identifying trends and opportunities for improvement.</li><li>Collaborate with management to develop strategies for enhancing revenue and service quality.</li><li>Oversee the proper opening and closing procedures of the restaurant, ensuring compliance with operational protocols.</li><li>Conduct end-of-shift checks and ensure that all tasks are completed before closing.</li><li>Monitor online reviews and ratings on platforms such as review websites and social media.</li><li>Respond to reviews professionally and positively, aiming to enhance the restaurant's online reputation.</li></ul>Qualifications:<ul><li>Leadership Skills: Proven ability to lead and manage a wait staff team to achieve excellence.</li><li>Communication Skills: Strong verbal and written communication skills to interact with staff and customers effectively.</li><li>Customer-Centric Approach: Passion for providing outstanding customer service and ensuring guest satisfaction.</li><li>Organizational Skills: Ability to manage reservations, coordinate service, and prioritize tasks in a fast-paced environment.</li><li>Problem-Solving: Quick thinking and ability to address operational challenges with creativity and efficiency.</li><li>Flexibility: Willingness to work evenings, weekends, and holidays based on restaurant needs.</li><li>Previous Experience: Extensive experience as a waiter with demonstrated progression to a leadership role.</li><li>Food Safety Knowledge: Familiarity with food safety regulations and sanitation practices.</li><li>Knowledge of Thai Cuisine (preferred): Understanding of Thai culinary offerings is advantageous.</li></ul>Job Type: Full-timePay: From AED3,500.00 per month

Head Waiter

Raffles

<div>Company Description 
We are far more than a worldwide leader. We are more than 240 000 women and men who share something unique. Each and every day we host the world. We care for millions of people. We are all moved by curiosity. We love blending cultures. We are proud of our differences 
Yes, we lead the way. But we want to go further, with audacity, with imagination, with passion.
Raffles the Palm
Raffles the Palm Dubai is on the western crescent of Palm Jumeirah, the world&rsquo;s largest manmade island and archipelago. This luxurious five-star hotel with 353 spacious rooms, suites and villas is embellished with hand-crafted Italian touches and offset by carefully selected amenities to complete the atmosphere of elegance. Guests can enjoy panoramic views, a private beach, state of the art entertainment and recreational facilities, including specialist boutiques, a VIP movie theatre, signature and private restaurants complemented by exquisite banqueting and conference spaces.
When visiting Raffles, guests will discover the individual personality and story offered by the hotel. At the essence of every Raffles is the delivery of thoughtful, personal and discreet service to well-travelled guests. Raffles Hotels &amp; Resorts is an award-winning, luxury international hotel company with a history dating back to 1887 with the opening of Raffles Hotel, Singapore. The portfolio currently comprises nearly twenty luxurious properties, from secluded resorts to city hotels in key locations around the world. 
Job Description 
To manage the overall operation of the All Day Dining Restaurant, following established objectives for the highest standards in professional management and administration as well as in effective and fair personnel development.
KEY ROLES &amp; RESPONSIBILITIES<ul><li>
Motivate, discipline, direct and supervise the work of all employees in the restaurant</li><li>
Develop and maintain training programs to ensure a high degree of staff professionalism</li><li>
Manage day-to-day operations of the restaurant</li><li>
Handle complaints and make effective service recovery</li><li>
Ensure standards are being followed in accordance with F&amp;B policies and procedures</li><li>
Ensure all employees have full product knowledge</li><li>
Regularly inspect food &amp; beverage quality</li><li>
Follow established and proper Accounting procedures</li><li>
Hold monthly one-to-one staff meetings to establish and monitor targets and achievements, and update performance logs accordingly</li><li>
Conduct daily roll plays and ensure employees adhere to grooming standards</li><li>
Develop maintenance schedules</li><li>
Liaise with stewarding on inventory and breakage control</li><li>
Maintain daily log book maintaining clear and concise information on the operations.</li><li>
Establish guest database with preference records of regular guests</li><li>
Schedule employees to maintain Hotel&rsquo;s service standards within budgeted labour costs</li><li>
Assign responsibilities to subordinates and conduct regular performance checks</li><li>
Implement weekly cleaning schedules for operating equipment</li><li>
Manage organization and cleanliness of departmental areas by conducting weekly walk-throughs with Hygiene Manager, Housekeeping and Engineering Department</li><li>
Control stock of all equipment in the restaurant</li><li>
Constantly monitor staff's appearance, attitude and degree of professionalism</li></ul> 

Qualifications 
<ul><li>
Degree in Hotel Restaurant Management or equivalent</li></ul>
EXPERIENCE<ul><li>
Minimum 2 - 3 years Hotel experience</li></ul> 

Additional Information 
<ul><li>
Excellent reading, written and oral proficiency in English</li><li>
Experienced in all aspects of restaurant service</li><li>
Must be well-presented and professionally groomed at all times</li><li>
Excellent leader and trainer with strong motivational skills</li><li>
Strong interpersonal skills and attention to detail</li><li>
High degree of professionalism, sound human resources management capabilities, business acumen, energy and determination</li><li>
Proven organizational skills, able to set and meet deadlines with quality results</li></ul></div>

Assistant Restaurant Manager - All-Day Dining Restaurant

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