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director of information technology

United States District Court

The U.S Probation &amp; Pretrial Services Office for the U.S. District Court for the District of Massachusetts is currently accepting applications for a highly skilled IT Manager to provide both strategic leadership and hands-on technical expertise across all aspects of information technology operations. This position oversees IT hardware and software, case management software, inventory system, video conferencing, telecommunications, and local and wide-area networks. The successful candidate will be a leader who values the development of employees, proactively improves processes, and leverages technology to enhance efficiency, security, and service delivery. This position reports directly to the Deputy Chief U.S. Probation Officer.Representative Duties:<ul><li>Manage, mentor, and develop IT staff by setting clear expectations, assigning and reviewing work, evaluating performance, helping to establish priorities and time schedules, and addresses employee relations issues as they arise.</li><li>Evaluate current and future technology and security needs: develop and implement short- and long-term IT improvement plans, including the Continuity of Operations Plan (COOP).</li><li>Conduct cost-benefit analysis and make recommendations for technology investments and system enhancements.</li><li>Oversee IT architecture including servers, virtualization platforms, operating systems, telecommunications, and networks.</li><li>Oversee and monitor IT security policies and tools to protect systems and data, including inventory management, patch management, endpoint protection, vulnerability scanning, perimeter security, intrusion prevention/detection.</li><li>Coordinate and support annual IT security training and compliance with national and circuit-level security requirements.</li><li>Oversees local changes in software and documentation; oversees testing; establishes operating procedures.</li><li>Manage patching, backups, monitoring, and lifecycle maintenance of servers, desktops, mobile, and remote devices.</li><li>Support and maintain court-specific applications, including PACTS, and perform necessary maintenance and upgrades.</li><li>Collaborate with managers, other court unites, and vendors to access needs, recommend solutions, and maintain effective working relationships.</li><li>Create and maintain clear, well-organized technical documentation and procedures.</li><li>Participates in district, regional and national conferences to enhance professional growth, identify best practices and improve systems and technology support</li><li>Perform other related duties or special projects, as assigned.</li></ul>Minimum Qualifications/Requirements:<ul><li>A bachelor&rsquo;s degree from an accredited four-year college or university is required. A degree in the area computer science or another related area is highly preferred.</li><li>At least four years of progressively responsible experience with a minimum of two years of experience supervising staff.</li><li>Must be highly self-motivated, extremely detail-oriented and organized.</li><li>Demonstrated ability to lead, motivate and develop employees</li><li>Strong project management skills with the ability to prioritize and manage multiple deadlines.</li><li>Excellent customer service orientation and sound judgement.</li><li>Commitment to public service.</li><li>Ability to identify new products and solutions to implement new technologies.</li><li>Applicants must be able to travel to our satellite offices located in Lawrence, Taunton, Worcester, and Springfield Massachusetts.</li><li>Applicants must be U.S. citizens or meet the exceptions to the statutory restrictions on hiring non-citizens to work in the federal government in the continental United States.</li></ul>Preferred Qualifications:<ul><li>Experience with Apple products, iOS operation system and mobile devices</li><li>Strong technical expertise in most of the following: Microsoft Office, Windows, Patch management and inventory tools (e.g., Qualys, Patch, Quest KACE) and Adobe Acrobat preferred.</li></ul>FBI BACKGROUND INVESTIGATIONAs a condition of employment, the selected candidate must successfully complete a ten-year background investigation and every five years thereafter will be subject to an updated investigation similar to the initial one. The investigation includes an FBI fingerprint check, and retention in the position will depend upon a favorable suitability determination.BenefitsA generous benefits package is available and includes the following:<ul><li>Eleven (11) paid federal holidays</li><li>Paid annual and sick leave</li><li>Retirement benefits under the Federal Employees Retirement System (FERS), which includes the Thrift Savings Plan, a 401k style retirement savings program with employer matching and automatic contributions</li><li>Health benefits under the Federal Employees Health Benefits Program (FEHB)</li><li>Life insurance benefits under the Federal Employees Group Life Insurance Program (FEGLI)</li><li>Flexible Benefits Program</li><li>Dental and Vision insurance options under the Federal Employees Vision and Dental Insurance Program (FEDVIP)</li><li>Transit Subsidy Program</li></ul>APPLICATION PROCESS: Consideration will only be given to those that apply through the court&rsquo;s online applicant tracking system. To view openings and to apply, visit our applicant tracking system at https://forms.mad.uscourts.gov/recruitment/ Applicants must submit the following: 1. A cover letter of interest indicating why you are interested in this position and what best qualifies you 2. A current resume, including a list of three (3) professional references and their current contact information; 3. A transcript if using educational substitution to qualify and, 4. A completed AO-78, Application for Judicial Branch Federal Employment (submitted via applicant system). Application packages will not be considered completed until ALL the items listed have been received by Human Resources. Information For Applicants:The District of Massachusetts U.S. Probation Office is an equal opportunity employer that is committed to a diversified workforce. Employees of the U.S. District Court are appointed in the excepted service, are considered &ldquo;at-will&rdquo; employees, and serve at the pleasure of the Court. All Court employees are required to adhere to a Code of Conduct, copies of which are available upon request. Applicants must be a United States Citizen or permanently eligible to work in the United States. The United States District Court is a part of the Judicial Branch of the United States government. Although comparable to the Executive Branch (civil service) in salary, leave accrual, health benefits, life insurance benefits, and retirement benefits, generally court employees are not subject to the many statutory and regulatory provisions that govern civil service employment. The Federal Financial Management Reform Act requires direct deposit of federal wages.The U. S. Probation &amp; Pretrial Services Office reserves the right to modify the conditions of this job announcement or to withdraw the job announcement or to fill the position earlier than the closing date, if a closing date is shown, any of which actions may occur without any prior written notice. This job announcement may involve filling more than one position described herein.Due to the expected high volume of applicants for this position, the U.S. Probation Office will only make contact with those qualified applicants who will be invited to interview. Applicants invited for a personal interview will be subject to a criminal record check with law enforcement agencies.NO FAXES OR EMAIL PLEASEJob Types: Full-time, PermanentPay: $96,429.00 - $185,217.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Flexible schedule</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Parental leave</li><li>Professional development assistance</li><li>Retirement plan</li><li>Vision insurance</li></ul>Work Location: In person

Director of Information Technology

Anaqua

<div>*This position is fully remote with the option to commute into one of our offices if desired. Candidates must reside in the United States.* 
You&rsquo;ll love this job if you like to:
<ul>
<li>Monitor incoming communications received from outside counsel, foreign agents, US Patent and Trademark Office and other PTO&rsquo;s to ensure timely review and processing.</li>
<li>Review incoming docketing related communications for PTO requirements, deadlines, and identifying bibliographic information.</li>
<li>Update records with bibliographic information as provided in official PTO documents and filed responses.</li>
<li>Update records with tasks and corresponding deadlines, or closure of tasks and corresponding deadlines, as provided in official PTO documents and filed responses</li>
<li>Provide assistance to client and paralegals with U.S. and foreign prosecution related projects.</li>
<li>Ensure consistent application of identified Anaqua Quality Assurance in the review and processing of incoming communications.</li>
<li>Use PTO, IP-related, and other known resources to competently identify, investigate and resolve discrepancies related to application or database error and/or anomalies.</li></ul> 


What you&rsquo;ll need to be successful:
<ul>
<li>2+ years of patent experience, preferably in a patent docket environment.</li>
<li>Expertise in IP filing and prosecution practices in the US, PCT, EP, and other major jurisdictions world-wide.</li>
<li>Bachelor's degree required</li>
<li>U.S. citizen or lawful permanent resident</li>
<li>Must be able to work remotely in the United States</li>
<li>Experience working in ANAQUA and/or PATTSY platforms. FIP and other platform experience a plus.</li>
<li>Experience working in a docketing quality assurance (QA) role a plus.</li>
<li>Ability to prioritize, multi-task and consistently follow Anaqua docketing standard operating procedure.</li>
<li>Must be able to work as a member of a larger legal team, as well as independently manage a variety of tasks</li></ul> 


Perks &amp; Benefits:
<ul>
<li>Hybrid or fully remote work model</li>
<li>Medical, dental, vision, life, and pet insurance</li>
<li>401(k) with company match</li>
<li>Casual and fun work environment</li>
<li>3 weeks of vacation</li>
<li>8 company holidays, plus 2 floating holidays</li></ul> 


Anaqua, Inc. is a premium provider of integrated intellectual property (IP) management technology solutions and services. Anaqua&rsquo;s AQX platform combines best practice workflows with big data analytics and tech-enabled services to create an intelligent environment designed to inform IP strategy, enable IP decision-making, and streamline IP operations. Today, nearly half of the top 100 U.S. patent filers and global brands, as well as a growing number of law firms worldwide use Anaqua&rsquo;s solutions. Over one million IP executives, attorneys, paralegals, administrators, and innovators in large and medium-sized companies use the platform for their IP management needs. The company&rsquo;s global operations are headquartered in Boston, with offices across the U.S., Europe, Asia, and Australia. For additional information, please visit anaqua.com, or on LinkedIn. 
Anaqua is an Equal Opportunity/Affirmative Action Employer, and all qualified applicants are considered for employment without regard to veteran status, race, color, religion, sex, national origin, age, physical or mental disability, pregnancy, childbirth or related medical conditions, marital status, personal appearance, political affiliation, sexual orientation, gender identification, family responsibilities, genetic information, spouses of protected veterans, or any other characteristic of status protected by law. 
If you require a reasonable accommodation due to a disability, please contact Lindsay Fegan, HR Director at LFegan@anaqua.com. We will work with you to identify and provide appropriate accommodations that do not impose an undue hardship on the company. 
As a federal contractor, Anaqua also maintains affirmative action programs to implement out equal employment opportunity policy for individuals with disabilities and protected veterans. Employees or applicants who wish to review the full narrative portion of Anaqua's affirmative action program for individuals with disabilities and/or protected veterans may schedule an appointment to do so by contacting HR Director, Lindsay Fegan during normal business hours. 
Additional Links:

Know your Rights Poster

Pay Transparency Poster</div>

Docketing QA Specialist (1360)

HallKeen Assisted Living Communities

<div>Description:

Job Title: Wellness Nurse - Licensed Practical Nurse
Location: Susan Bailis Assisted Living Boston, MA 02115
Job Summary:
The Wellness Nurse is responsible for assisting the Resident Care Director with the overall implementation, delivery and coordination of Resident Care services at the Community. Nurse will also oversee and monitor the medication management program and aides intermittently as they provide care to residents. Meeting the needs of our senior residents is imperative. We pride ourselves on providing the best of care and services at all times.
The ideal candidate will have at least 1-3years of assisted living experience.
HallKeen/Susan Bailis Assisted Living will promote from within when there are open positions within the portfolio of communities. Free underground parking available.
Requirements:

Duties and Responsibilities:
The following essential functions are the fundamental job duties of the position to be completed with or without appropriate reasonable accommodation.<ul><li>Assist in supervising the medication program and assisting the residents with self-administration of their medication.</li><li>Assist residents with Activities of Daily Living and Independent with Activities of Daily Living as needed.</li><li>Coordinating appointments and services for the residents.</li><li>Maintain positive relations with residents, families and physicians.</li><li>Report any significant incidents and/or changes in the residents needs to the Resident Care Director or Executive Director.</li><li>Assist in the completion of resident assessments and services plans.</li><li>Assist in the training of assisted living staff and participates in orientation of new staff.</li><li>Attend and participates in scheduled in-service programs, training programs and staff meetings.</li><li>Assist with scheduling and staffing of Resident Care Assistants</li><li>Must be available for holidays and weekends.</li><li>Is knowledgeable of and complies with the Executive Office of Elder Affairs regulations for assisted living communities.</li><li>May perform other duties as assigned.</li></ul>
Minimum Qualifications:<ul><li>Certification or licensed per state guidelines.</li><li>Licensed Practical Nurse/Licensed Vocational Nurse with a current license in good standing.</li><li>Certification or licensed per state guidelines.</li><li>Must successfully complete all Hallkeen/EOEA specified training programs.</li><li>Able to apply common sense understanding of situations and to carry out detailed and involved written or oral instructions.</li><li>Excellent interpersonal communication skills.</li></ul>
Required Behavior:<ul><li>Appearance is neat, clean, and according to dress code.</li><li>Able to demonstrate a high level of service delivery; does what is necessary to ensure customer satisfaction; deals with service failures and prioritizes customer needs. Maintains HIPPA compliance.</li><li>Able to clearly present information through the spoken word; reads and interprets complex information; talks with residents, family members and customers; listens well.</li><li>Able to communicate with others in a warm and helpful manner while simultaneously building credibility and rapport.</li><li>Able to work cooperatively with a group of people to achieve goals and objectives.</li><li>Able to be tactful; maintains confidences, and fosters an ethical work environment; prevents inappropriate behavior by coworkers; gives proper credit to others; handles all situations honestly.</li><li>Able to keep an open mind and change opinions on the basis of new information; performs a variety tasks and changes focus quickly as demands change; manages transitions effectively from task to task; adapts to varying customer needs.</li></ul>
Physical Demands:<ul><li>Physically able to move at least 50 lbs. without assistance.</li><li>Physically able to push and pull equipment and furnishings.</li><li>Physically able to stand for long periods of time.</li></ul>
Benefits:
Full time position offers a competitive benefit program to include Medical, Dental, Vision, Health FSA, Dependent Care FSA, Short-Term Disability, Long Term Disability, Life Insurance, Home and Auto Discount program, Vendor Discount Program, 401(k) with matching contribution, Accrued Vacation, Sick, and Personal time and Paid Holiday Benefit. Employee referral bonus, and resident referral bonus. Free underground parking.</div>

Wellness Nurse

Community Care Cooperative

<div>Organization Summary: 
Community Care Cooperative (C3) is a 501(c)(3) non-profit, Accountable Care Organization (ACO) governed by Federally Qualified Health Centers (FQHCs). Our mission is to leverage the collective strengths of FQHCs to improve the health and wellness of the people we serve. We are a fast-growing organization founded in 2016 with 9 health centers and now serving hundreds of thousands of beneficiaries who receive primary care at health centers and independent practices across Massachusetts. We are an innovative organization developing new partnerships and programs to improve the health of members and communities, and to strengthen our health center partners. 
Job Summary: 
The Senior Director of Compliance and Contract Management ensures that C3 and its participating health centers are compliant with C3&rsquo;s value-based contracts. This role is crucial in helping C3 manage risk and maintain a positive reputation with all stakeholders. C3 aims to achieve excellence in value-based, Accountable Care Organization (ACO) infrastructure, enhance quality of care, and to bend the cost curve and support the long-term sustainability of value-based care. The Senior Director of Compliance will also provide some regulatory oversight for the subsidiary companies, such as and not limited to, Community Technology Cooperative (CTC) and Community Pharmacy Cooperative (CPC). 
This role requires excellent customer service skills. The ideal candidate is a collaborative, process-oriented thinker with strong attention to detail, excellent organizational skills, and a strong interest in healthcare compliance and contract management. 
Job Responsibilities:<ul><li>
Manage C3&rsquo;s compliance function for its risk contracts, including the MassHealth ACO contract, ACO REACH, and MSSP</li><li>
Take all necessary steps to protect C3 and contracted entities from business risks due to insufficient or inadequate compliance functions, policies and/or procedures</li><li>
Manage the Policy and Procedure Committee to ensure Compliance Policies and Procedures are complete, accurate, and up-to-date for all lines of business</li><li>
Ensure C3 and all subsidiaries are in compliance with applicable internal P&amp;Ps and laws and regulations</li><li>
Ensure health centers are compliant with their duties and obligations as it relates to compliance with C3&rsquo;s risk contract(s); this includes monitoring and identifying solutions to new and changing contract requirements, supporting program communications and completing program deliverables</li><li>
Serve as a company resource for compliance and contract-related knowledge, questions, problem solving, and issue resolution</li><li>
Stay current on related industry trends / best practices and communicates to stakeholders</li><li>
Perform root cause analysis on complex issues that impact program performance and works with other teams to proactively craft and implement solutions</li><li>
Serve as a designated key contact / liaison with government agencies, including MassHealth and CMS, for compliance related issues, including scheduling and participating in meetings and other initiatives relative to our ability to properly function as an ACO</li><li>
Oversee Board Compliance Committee activities</li><li>
Oversee the compliance activities for subsidiary companies</li><li>
Participate in the CTC Privacy Taskforce to support health centers, as appropriate</li><li>
Serve as direct supervisor for Compliance team</li><li>
Other special projects and duties as assigned</li></ul>
Required Skills:<ul><li>
Strong healthcare compliance and contract management knowledge and experience</li><li>
Demonstrate the ability to synthesize and communicate complex information verbally and in writing</li><li>
Possess business acumen for ensuring effective policies, procedures, and processes are established, documented, and implemented</li><li>
5-7 years of professional experience in healthcare compliance, ideally with some Medicaid (or Medicare) experience</li><li>
Prior contract management experience</li><li>
Experience managing multiple competing priorities; excellent prioritization skills</li><li>
Strong analytical and organizational skills including ability to analyze data to identify trends and communicate them through effective reporting methods</li><li>
Close attention to detail</li><li>
Excellent oral, written, and verbal communication skills including experience presenting compliance information to senior leaders</li><li>
Skilled in exercising a high degree of initiative, judgement, discretion and decision making to achieve objectives</li><li>
Track record of success as part of multidisciplinary teams that share and leverage the strengths of diverse members</li><li>
Quick learner with customer service mindset</li><li>
Proficiency in Microsoft applications (Word, Excel, PowerPoint, Outlook)</li></ul>
Desired Other Skills:<ul><li>
Familiarity with the MassHealth ACO program</li><li>
Familiarity with Medicare programs</li><li>
Familiarity with Federally Qualified Health Centers</li><li>
Experience with anti-racism activities, and/or lived experience with racism is highly preferred</li></ul>
Qualifications:<ul><li>
Juris Doctor (JD) or Master&rsquo;s Degree in a related field preferred but not required (public health, public policy, healthcare management)</li><li>
Candidates with significant legal, compliance, or regulatory experience will also be considered</li></ul> 
** In compliance with Infection Control practices per Mass.gov recommendations, we require all employees to be vaccinated consistent with applicable law. **</div>

Senior Director, Compliance and Contract Management

Boston University

<div>Boston University's award-winning External Affairs division seeks a Social Media Video Producer. The individual will report to the Director of social media and is a member of the Public Relations Social Media team. The Social Media Video Producer will be responsible for creating engaging and compelling social media video content that aligns with Boston University's brand and social media strategy. The ideal candidate will have a passion for storytelling and a strong understanding of social media trends and best practices. The Social Media Video Producer will work closely with the Director of social media and other PR Social team members to develop and execute content that drives engagement, incorporates trends related to the University, and increases brand awareness. Furthermore, the Social Media Video Producer will work to highlight BUs strategic priorities and institutional values, including community, excellence, and inclusion. The ideal candidate will have a passion for storytelling, a strong understanding of social media trends and best practices, and expertise in social media communications to optimize content for maximum engagement by creating compelling narratives. 
 
 
Required Skills 
Typically requires a bachelor's degree with 1-3 years of experience in content creation, focusing on short-form or social media-style video content.
<ul>
<li>Strong storytelling skills and the ability to create compelling narratives.</li>
<li>Experience filming videos on Smartphones and professional cameras.</li>
<li>Proficiency in video editing software such as Adobe Premiere Pro and Final Cut Pro.</li>
<li>Experience with social media platforms such as Facebook, Instagram, LinkedIn, TikTok, YouTube, and YouTube Shorts.</li>
<li>Knowledge of social media trends and best practices.</li>
<li>Excellent communication and collaboration skills.</li>
<li>Comfortable appearing and speaking in front of the camera.</li>
<li>Ability to manage multiple projects simultaneously and work under tight deadlines.</li>
<li>Search Engine Optimization (SEO) skills are a plus.</li></ul><div> 
</div>
<div>We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.</div></div>

SOCIAL MEDIA VIDEO PRODUCER, Community Engagement

<div>Title: Senior Analyst, Quality Data 
Reports to: Director of Analytics 
Classification: Individual Contributor 
Location: Boston (Hybrid) 
Job description revision number and date: V:2.0; 10.20.2025 
Organization Summary: 
Community Care Cooperative (C3) is a 501(c)(3) non-profit, Accountable Care Organization (ACO) governed by Federally Qualified Health Centers (FQHCs). Our mission is to leverage the collective strengths of FQHCs to improve the health and wellness of the people we serve. We are a fast-growing organization founded in 2016 with 9 health centers and now serving hundreds of thousands of beneficiaries who receive primary care at health centers and independent practices across Massachusetts. We are an innovative organization developing new partnerships and programs to improve the health of members and communities, and to strengthen our health center partners. 
Job Summary: 
The Senior Quality Data Analyst is a key member of the analytics team working directly with the Director of Analytics, Director of Quality, and Senior Manager of Quality Programs. This role supports the organization&rsquo;s mission by providing critical analytical and technical expertise to the Quality and Health Equity Programs. 
The Analyst collaborates across internal departments and with external partners, especially Federally Qualified Health Centers (FQHCs) to manage Health Equity program analytics, population health reporting, and data-driven decision-making. The Analyst must be able to independently analyze complex healthcare data, draw meaningful conclusions, and communicate findings effectively to senior leadership. A customer-service mindset and a collaborative approach are essential for success in this role.<div> 
Responsibilities: 
<ul><li>Monitor and analyze performance on quality and health equity measures that impact shared savings, incentive payments, and compliance under the Medicaid, Medicare, and Commercial value-based contracts</li><li>Generate clear, actionable reports, dashboards, and insights to support clinical, operational, and strategic decision-making across internal teams and FQHC partners</li><li>Translate analytical findings into strategic insights that inform interventions and drive improved outcomes and financial performance for ACO leadership and FQHCs</li><li>Query and analyze large data sets to generate clear, concise reports and dashboards for both routine and ad hoc needs, supporting internal and external stakeholders</li><li>Ensure accuracy, completeness, and integrity of data used for quality reporting, regulatory submission, and performance monitoring</li><li>Lead data validation, preparation, and process improvement efforts to ensure consistency and reliability across reporting processes</li><li>Partner with Quality and Clinical teams, serving as a strategic partner in cross-departmental workgroups and planning sessions to ensure alignment on data use, shared goals, and coordinated efforts</li><li>Collaborate with IT to improve the capture and completeness of demographic and SDOH data</li><li>Support reporting efforts related to CMS, Medicaid, and health plan reporting requirements related to quality and health equity performance</li></ul></div><div>
Required Skills: 
<ul><li>Experience working with healthcare quality and health equity metrics (e.g., HEDIS, eCQMs, MSSP, and other state Medicaid programs)</li><li>Experience querying and manipulating large data sets using computational tools; SQL or similar language required; experience in other tools like SAS, R, or Python is a plus</li><li>Skilled in extracting actionable insights from complex, unstructured data sets to support strategic business objectives</li><li>Strong communication skills with the ability to present complex information clearly to both technical and non-technical audiences</li><li>Proficiency in Excel required; experience with data visualization tools such as Tableau, Power BI, or Qlik&mdash;or willingness to learn&mdash;is essential</li><li>Demonstrated ability to work independently, manage competing priorities, and maintain attention to detail in a fast-paced environment</li><li>Commitment to accuracy, integrity, and high-quality deliverables</li><li>Experienced with developing models that achieve objectives with minimum required complexity</li></ul></div><div>
Desired Other Skills: 
<ul><li>Experience working with medical claims and payment methodologies including MassHealth data (or other Medicaid and Medicare data sets)</li><li>Familiarity with other healthcare quality measurement frameworks</li><li>Demonstrated understanding of value-based care models, managed care contracting, or financial modeling</li><li>Ability to design, execute, and summarize clinical and population health analyses that identify actionable insights for Quality teams</li><li>Experience supporting or partnering with Federally Qualified Health Centers (FQHCs)</li><li>Experience with anti-racism activities, and/or lived experience with racism is highly preferred</li></ul></div><div>
Qualifications: 
<ul><li>Bachelor&rsquo;s degree required; advanced degree in business, economics, statistics, public health, or related fields strongly preferred</li><li>Four or more years of practical experience in healthcare or analytics with at least two years focused on healthcare data</li></ul></div> 
** In compliance with Infection Control practices per Mass.gov recommendations, we require all employees to be vaccinated consistent with applicable law. **</div>

Senior Analyst, Quality Data

Emerald Necklace Conservancy

<div>Organizational Overview
The Emerald Necklace Conservancy is a private, non-profit stewardship organization established in 1997 with the primary mission of restoring, improving, and protecting the historic Emerald Necklace park system in Boston and Brookline. As a dedicated guardian of landscape architect Frederick Law Olmsted's late 19th-century vision, the Conservancy serves as the critical link between public agencies and the private sector to ensure these 1,100 acres of green space thrive for modern urban residents. The Conservancy is dedicated to stewarding the 1,100-acre linear Emerald Necklace park system in Boston and Brookline, connecting over 15 diverse neighborhoods. Our vision: A thriving Emerald Necklace where people and parks care for each other, made possible through thoughtful parks care, people-driven programming and inclusive policy work.
Position Overview
The Emerald Necklace Conservancy seeks an enthusiastic, outgoing and creative communications professional to maintain and increase public awareness of Boston's historic Emerald Necklace park system and the Conservancy's work - via press relations, social media, marketing and communications initiatives, the Shattuck Visitor Center and in-parks signage and mobile tour guide programs. Serving on the Marketing and Communications team and reporting to the Director of Marketing and Communications, the Marketing and Communications Manager is charged with increasing the public's awareness, appreciation, use of and support for the Emerald Necklace and the work of the Conservancy through a mutually reinforcing program of social media, special events, communications, visitor resources and media relations. This position is hybrid, requiring two or more regular workdays in the Conservancy offices at 350 Jamaicaway and/or 125 The Fenway, plus occasional work in the Emerald Necklace parks and at external events.
Title: Marketing and Communications Manager
Position type: Full-time, Exempt
Department: Marketing and Communications
Reports to: Director of Marketing and Communications
Compensation: $60,000 - $85,000 per year
Responsibilities
Social Media and Digital Communications<ul><li>
Manage social media content for several platforms (Facebook, Twitter, Instagram, BlueSky, YouTube, LinkedIn). With assistance from the Visitor Engagement Associate, plan, create, curate and engage in daily content and ensure consistent branding and messaging. Meet annual goals for growing usership and engagement across platforms.</li><li>
Develop strategies and campaigns to increase audiences and engagement on the Conservancy's social media channels. Liaise with senior staff and a communications consultant in the development and execution of these strategies.</li><li>
Advise and coach colleagues and volunteers on contributing meaningful and impactful content and amplifying existing content on social media channels.</li><li>
Integrate new media ideas and trends into traditional communications.</li><li>
Maintain, expand and promote the Conservancy's Mobile Tour Guide.</li><li>
Ensure the creation, curation and daily upkeep of content for the Conservancy website (business hours, calendar events, updating information, etc.) Work with the Visitor Engagement Associate to execute updates.</li><li>
Participate in plans for a graphic and organizational refresh of the Conservancy website.</li><li>
Develop meaningful digital dialog and relationships with supporters and friends.
</li><li>Working with the Visitor Center Associate, track and use social media analytics to help inform marketing strategies.</li></ul>
Marketing and Communications<ul><li>
Develop, plan, and execute a comprehensive multi-channel marketing and communications strategy annually that targets current and potential supporters. Work with staff and Board members as needed in the planning and execution.</li><li>
Prepare a monthly eNewsletter and as-needed email campaigns around events, fundraising and other programs.</li><li>
Oversee the design of compelling Conservancy collateral materials, including brochures, holiday card, program literature, promotional materials and signs, dedicated websites, etc. Secure and supervise outside vendors as needed.</li><li>
Create and distribute promotional materials, including event invitations, event flyers, posters, ads and multimedia presentations.</li><li>
Identify and leverage new marketing partnerships and visibility opportunities.</li><li>
Manage the creation of the Conservancy's Annual Report, including schedule, writing, design and</li><li>
printing. Contract and supervise outside vendors as needed.</li><li>
Oversee Digital Asset Management and research/implement improvements to storing the Conservancy's digital photo library.</li><li>
Prepare and update the internal monthly dashboard on year-to-date progress for Conservancy goals.</li><li>
Update ENC website - SEO, etc.</li></ul>
MediaPublic Relations<ul><li>
Build and maintain relationships with reporters and social media influencers and respond to media inquiries, working with a communications consultant to pitch stories and articles to local reporters and publications.</li><li>
Working with a communications consultant, ensure the timely creation and launch of media materials, including press releases, media advisories and media kits. Participate in public relations strategy and execution as needed.</li><li>
Identify and leverage new media opportunities.</li><li>
Working with a communications consultant, ensure comprehensive monthly media coverage files, up- to-date media lists and image library.</li><li>
Compile media packets for monthly board meetings.</li><li>
Update the Conservancy website with press releases and media hits.</li></ul>
Visitor Services<ul><li>
Work with the Director of Marketing and Communications and the Visitor Center Associate to design, implement and maintain a welcoming, inclusive and informative visitor experience.</li><li>
Recruit, hire and supervise the Visitor Center Associate and the Weekend Shattuck Visitor Center Assistant, assigning and assisting with tasks as necessary.</li><li>
Plan, coordinate, schedule and promote a seasonal slate of public and private tours working with the Conservancy Docents. Assist in the expansion of the public tour program and the recruitment of volunteer tour guides. Review and adjust curriculum and tour offerings to reflect entirety of the Emerald Necklace.
</li><li>Implement strategies and campaigns to increase public awareness and visitation of the Shattuck Visitor Center: keep displays updated and timely, create and help execute a schedule of casual public events like talks and ranger meet-and-greets with the support of the Public Events and Partnerships Coordinator, update engagement tools such as the Book of the Month, Visitor Map, etc.</li><li>
Oversee day-to-day upkeep of the Shattuck Visitor Center, ensuring the inventory of office supplies in concert with the Visitor Center Associate and communicating major maintenance needs to the Director of Operations.</li></ul>
Events and Meetings<ul><li>
Assist in the planning, execution and promotion of live and virtual Conservancy events, including the Annual Meeting, summer programs, Emerald Evening, Party in the Park and other events.</li><li>
Provide marketing and communications insight for board committee meetings related to community outreach and visitor experience.</li></ul>
Qualifications<ul><li>
The successful Marketing and Communications Manager will demonstrate tact, maturity and effective interfacing in handling diverse public and media inquiries and an ability to think creatively and use excellent judgment in a fast-paced and dynamic environment. The incumbent will be eager to work in a mission- focused non-profit organization and to seek maximum impact from limited resources, and will have the following:</li><li>
Bachelor's degree in marketing/communications or related field and/or several years of directly related experience.
</li><li>Minimum of 2 years of marketing or customer service experience in a professional setting required.</li><li>
Strong understanding of social media (Facebook, Twitter, Instagram, YouTube, LinkedIn), digital marketing, and web analytics.</li><li>
Strong writing skills with attention to detail and to brand consistency.</li><li>
Ability to communicate with a variety of constituents in a professional and welcoming manner.</li><li>
Ability to manage multiple deadlines and prioritize projects.</li><li>
Self-starter with ability to work independently or as part of a team.</li><li>
Knowledge of Microsoft Office suite (Word, Excel, Outlook), and experience with WordPress preferred.</li><li>
Graphic design skills; familiarity with Adobe Creative suite and Canva preferred.</li><li>
Video editing skills preferred</li><li>
Knowledge of special events and media relations preferred.</li><li>
Experience working with designers, printers and other communications vendors preferred.</li></ul>
The Emerald Necklace Conservancy is an Equal Opportunity Employer, and no person shall be discriminated against on the basis of race, creed, color, religion, national origin, sex, sexual orientation, gender identity or expression, marital status, age, Veteran status, physical/mental disability, genetic information, ancestry, or any other characteristic protected by federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.</div>

Marketing and Communications Manager

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