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Sephora

<div><p>At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful. Since its inception in 1969 in Limoges, France, and as part of the LVMH Group since 1997, Sephora has been disrupting the prestige beauty retail industry. Today, Sephora continues to break with convention to drive its mission: champion a world of inspiration and inclusion where everyone can celebrate their beauty. With 56,000 employees in 35 countries, we connect customers and beauty brands within the world&rsquo;s most passionate beauty community. With a curation of nearly 500 brands, and our own label, Sephora Collection, we offer the most unique and diverse range of products: fragrances, makeup, hair care, skincare... and much more.</p><p></p><p><b><br>
Position Purpose:</b></p><p>
The Supply Chain Manager is responsible for the end-to-end Supply Chain operations in Saudi Arabia to serve Sephora needs in the country omni-channel, across stores and e-com platform. As such he/she functionally oversees all aspects related to Local Supply Planning, Store Replenishment, Logistics Operations and 3PL Relationship Management. He/she is directly responsible for daily operations, new product and brands launches, while building the Supply Chain of the Future through efficient systems and processes. The Supply Chain Manager has a mandate to bring the department to targeted levels of performance in the context of fast growth while supporting our customer-focused omnichannel strategy. The ideal candidate is a professional with an outstanding knowledge and track record of accomplishments in Supply Chain operations, warehouse fulfillment and distribution, planning tools and stakeholder relationship management. With a direct reporting line to the General Manager &ndash; KSA, the Supply Chain Manager will have a strong dotted reporting line to the Supply Chain Director &ndash; Middle East and will be a functional member of the Regional Supply Chain Leadership Team. From this setup perspective, a strong collaboration mindset is expected from the candidate to manage the relationship between KSA and Dubai HO.</p><div></div><p><b><br>
You will excel and enjoy this position if you are ready to actively handle the following missions :</b></p><ul><li>
Lead Supply Chain operations in the country to maximize product availability and optimize inventory levels across the network.
</li><li>Manage replenishment strategy and frequency to ensure optimal fulfillment for all our stores and e-com platform.
</li><li>Continuously improve last mile solutions that bring additional efficiency and convenience to stores operation and on-line customers.</li><li>
Supervise local warehouses operation, driving a collaborative mindset with local 3PL to increase efficiency, enhance quality standards and reduce cost.</li><li>
Work closely with local retail team to sense changes in product demand and to adjust the outlook accordingly.
</li><li>Supervise over-stock and discontinued items exit strategy, coordination of return campaigns and stock rebalancing operations.
</li><li>Define and monitor relevant metrics and KPIs to proactively diagnose and address operational performance and needs.</li><li>
Work closely with Dubai HO on Sales &amp; Operations Planning Process (S&amp;OP) to support analysis on KPIs and drive action plans.
</li><li>Provide direction and lead a team of 7 professionals across Logistics and Planning.</li></ul><p><b><br>
</b></p><p><b>Do not hesitate to apply if you have:</b></p><ul><li>
Bachelor&rsquo;s degree with 7+ years&rsquo; experience managing Supply Chain operations
</li><li>Middle East and KSA experience preferred</li><li>
Retail, Cosmetics, Pharma or FMCG experience preferred
</li><li>Extensive Logistics, 3PL Management and Demand &amp; Supply Planning expertise</li><li>
Strong planning systems / ERP (SAP and RELEX considered a plus)</li><li>
Strong analytical skills, emotional intelligence and communication skills</li><li>
Ability to perform under pressure in a fast-paced environment
</li><li>Results oriented and proactive</li><li>
Fluent in English, Arabic speaker is a plus</li></ul><p></p><p><b><br>
Here, you will find:</b></p><ul><li><b>
Community,</b> in which authenticity is embraced, and the strength of our differences fuels our collective spirit</li><li><b>
Culture </b>of empowerment, learning &amp; growth, that offers you the tools, space and opportunity to learn, innovate and lead</li><li><b>
Work that brings fulfillment.</b> From delighting clients every day, to inspiring our industry at large, every action makes a difference</li></ul><p><br>
</p><p><b>Join us and belong to something beautiful.</b></p></div><p></p>

Supply Chain Manager

<div><p>WSP is seeking an experienced Associate / Associate Director &ndash; Roads &amp; Highways to join our Transport &amp; Infrastructure team in Jeddah, Saudi Arabia. This role will play a key leadership position in the delivery of roads, highways and infrastructure masterplans projects across the Kingdom, supporting both project execution and client engagement activities.
</p><p>The successful candidate will possess strong technical and project delivery expertise, with experience leading multidisciplinary design teams on complex transportation and infrastructure projects. This is a highly client-facing role, requiring the ability to build and maintain strong relationships with clients, developers, government authorities, and key stakeholders throughout the project lifecycle.
</p><p>The ideal candidate will have a proven track record working with leading international engineering consultancies, delivering roads and highways projects within Saudi Arabia and the wider GCC. A strong understanding of the Saudi market, local authority requirements, and project approval processes will be essential to success in this position.</p></div><p></p>
<br><div><p><b>Project Leadership &amp; Design Delivery
</b></p><ul><li>Manage and lead the delivery of roads and highways projects across various stages, from concept and preliminary design through to detailed design and construction support.
</li><li>Coordinate multidisciplinary teams to ensure successful integration of highways, transportation, utilities, drainage, structures, and related infrastructure disciplines.
</li><li>Provide technical guidance and oversight to project teams, ensuring high-quality and efficient project delivery.
</li><li>Support the implementation of innovative and cost-effective engineering solutions.
</li>Ensure designs are compliant with client requirements, local authority standards, and international best practices.<br>
<li>
</li></ul><p></p><p><b>Client &amp; Stakeholder Management
</b></p><ul><li>Act as a key point of contact for clients and stakeholders, maintaining strong working relationships throughout project delivery.
</li><li>Participate in client meetings, technical workshops, design reviews, and project presentations.
</li><li>Liaise with government authorities, developers, contractors, and utility providers to support successful project outcomes.
</li>Support authority approvals and stakeholder coordination activities across project phases.<br>
<li>
</li></ul><p></p><p><b>Project &amp; Commercial Management
</b></p><ul><li>Manage project programmes, resources, budgets, and deliverables to ensure successful project execution.
</li><li>Monitor project performance against key milestones, quality objectives, and commercial targets.
</li><li>Identify project risks and support the implementation of mitigation strategies.
</li>Contribute to project reporting and ensure effective communication across internal and external stakeholders.<br>
<li>
</li></ul><p></p><p><b>Business Development &amp; Client Growth
</b></p><ul><li>Support the preparation of technical proposals, bids, and tender submissions.
</li><li>Contribute to the development of existing client relationships and the identification of new project opportunities.
</li><li>Assist in promoting the Roads &amp; Highways practice within the Saudi Arabian market.
</li>Support senior leadership in achieving business growth objectives.<br>
<li>
</li></ul><p></p><p><b>Team Leadership &amp; Mentorship
</b></p><ul><li>Provide mentoring and technical support to junior and mid-level engineers.
</li><li>Foster a collaborative and high-performing team culture.
</li><li>Support resource planning and capability development initiatives within the Roads &amp; Highways team.
</li>Encourage innovation, knowledge sharing, and continuous improvement.<br>
<li>
</li></ul><p></p><p><b>Quality &amp; Governance
</b></p><ul><li>Ensure compliance with company quality management systems, governance requirements, and HSE standards.
</li><li>Participate in design reviews and technical assurance processes.
</li><li>Promote the highest standards of safety, technical excellence, and project delivery.</li></ul></div><p></p>
<br><div><ul><li>Bachelor's degree in Civil Engineering or a related discipline (Master's degree preferred).
</li><li>Minimum 15+ years of professional experience in roads and highways engineering design and project delivery.
</li><li>At least 5 years of recent experience working in Saudi Arabia.
</li><li>Proven experience working with leading international engineering consultancies.
</li><li>Demonstrated experience delivering large-scale roads, highways, infrastructure, and land development projects.
</li><li>Strong understanding of Saudi Arabian infrastructure markets, client requirements, authority processes, and approval frameworks.
</li><li>Experience across feasibility studies, concept design, detailed design, and construction support phases.
</li><li>Experience coordinating multidisciplinary infrastructure projects involving transportation, utilities, drainage, structures, and urban development.
</li><li>Strong technical background in roads and highways design and delivery.
</li>Arabic language skills are preferred but not essential.<br>
<li>
</li></ul><p></p><p>What if we can have work-life balance? What if we can be rewarded in ways that support our individual needs? What if we can be accepted for who we are? Here at WSP &ndash; we can!
</p><p>WSP recognizes that work is only one part of our lives and making time for the other things in our life is important &ndash; be that our families, our friends or ourselves. So, if working from home, working part-time or having flexible start and finish time will help with this let us know as part of your application.
</p><p>As well as rewarding you with competitive pay, WSP offers standard benefits including first class medical cover, generous days annual leave, and paid professional subscriptions.<br>
</p><p></p><p>Imagine a better future for you and a better future for us all.
</p><p>Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world.
</p><p>With us, you can. Apply today.</p></div><p></p>

Associate/Associate Director - Roads & Highways

PepsiCo

<div>Overview :
<div><b>
We Are PepsiCo</b></div><div></div><div><br>
PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated more than $79 billion in net revenue in 2021, driven by a complementary beverage and convenient foods portfolio that includes <b>LAY&rsquo;S &reg;️, DORITOS &reg;️, CHEETOS &reg;️, GATORADE &reg;️, PEPSI &reg;️, QUAKER &reg;️</b> and more. PepsiCo's product portfolio includes a wide range of enjoyable foods and beverages, including many iconic brands that generate more than $1 billion each in estimated annual retail sales.</div><div></div><div><br>
Guiding PepsiCo is our vision to Be the Global Leader in Beverages and Convenient Foods by Winning with PepsiCo Positive (pep+). Pep+ is our strategic end-to-end transformation that puts sustainability and human capital at the center of how we will create value and growth by operating within planetary boundaries and inspiring positive change for planet and people.</div><div></div><div><br>
Our employees drive our culture. No two days are the same; we are dynamic and full of passionate teams that embrace new ideas through our collaborative spirit. At PepsiCo, we know that our company can only succeed when our associates and the society we serve flourishes. We are committed to fostering a diverse workforce by creating a collaborative, equitable and inclusive space where everyone, regardless of what we look like, where we come from or who we love, has a voice. At PepsiCo we create a Space to be y( )u.</div><div></div><div><br>
Learn more about our culture and life at PepsiCo: https://stories.pepsicojobs.com/</div><div></div><p><b><br>
Join PepsiCo, dare to transform.</b></p>
Responsibilities:
<div><b>
JOB PURPOSE</b><br>
As part of the sales team the primary role of this position is to maximize our on-shelf presence in all outlets
<br>
served by the merchandiser. Additionally, when required the merchandiser will conduct in-store sampling
<br>
sessions and in-store sampling and/or promotions. Planograms must be adhered to for both on and off shelf
<br>
displays. Any non-compliance to the agreed arrangements must be reported to the pre-seller immediately. In
<br>
addition to these duties the merchandiser is required to supply the pre-seller with the latest market
<br>
information in order to take advantage of any selling opportunities.</div><div><b>
Accountabilities:</b><br>
 Call on specific OT outlets as per daily journey plan provided by your supervisor.<br>
 Merchandize SSFL products within your OT stores in the various access points, shelf, stand, floor display.<br>
 Place POS material wherever applicable next to our SSFL displays.<br>
 Ensure all access points are merchandized as per approved planograms.<br>
 Rotate product using FIFO method, and remove sub-standard products.<br>
 Maintain clean and fresh stock of SSF products on the shelf at all times.<br>
 Monitor and report competitive activities.<br>
 Report any deviations from agreed terms with your assigned OT customer / outlet.<br>
 Report daily activities of the prior day to your supervisor.<br>
 Participate in sampling / redemption campaigns when required.<br>
 Maintain appropriate personal appearance, and professional behavior in line with Frito Lay code of conduct.<br>
<b>Key Performance Measures:</b><br>
 Execution Standard.<br>
 LTA enforcement.<br>
 Journey plan adherence.</div>
Qualifications:
<p><b>
EXPERIENCE / COMPETENCIES REQUIRED</b><br>
 Valid driving license.<br>
 Service-level oriented.<br>
 Strong communication and interpersonal skills</p></div>

Merchandiser

Hilton

<div><p><b>Exceptional Hospitality Starts with You
</b></p><p>Picture yourself brightening someone&rsquo;s day. When you join our Hotels team, that&rsquo;s exactly what you&rsquo;ll do every time you come to work! As a <b>Guest Service Agent </b>, you&rsquo;re not just ensuring a seamless check-in and check-out process &ndash; you&rsquo;re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p></div>
<br><div><p>Here's what you'll do during a typical day:
</p><ul><li><b>Deliver a warm welcome: </b>Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance
</li><li><b>Support efficient check-out: </b>Process guest departures by verifying charges, handling payments, issuing receipts, and using the point-of-sale system accurately
</li><li><b>Provide hotel and local knowledge: </b>Demonstrate comprehensive knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest inquiries
</li><li><b>Promote hotel services: </b>Use up-selling techniques to recommend hotel amenities and maximize room and service revenue
</li><li><b>Delight our guests: </b>Respond to guest requests, resolve concerns with care and urgency, and effectively manage messages and communications</li></ul></div>
<br><div><p><b>What It Takes to Make the Stay
</b></p><p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
</p><p>A passion for spreading the light and warmth of <b>Hospitality </b>. Acting with <b>Integrity </b>and always doing the right thing. Inspiring others through <b>Leadership </b>. A belief that <b>Teamwork </b>drives the best outcomes. A sense of <b>Ownership </b>and accountability. And a focus on the <b>Now </b>, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</p></div>
<br><div><p><b>How We&rsquo;ll Help You Thrive
</b></p><p>At Hilton, the hospitality we&rsquo;re known for doesn&rsquo;t end with our guests. We proudly invest in our Team Members&rsquo; wellbeing, supporting you through all of life&rsquo;s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
</p><p>Incredible travel perks &ndash; Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program
</p><p>Paid parental leave &ndash; Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
</p><p>Crisis concierge &ndash; In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
</p><p>Mental health resources &ndash; Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves and their loved ones. In many countries, eligible Team Members receive free counseling and support through our Employee Assistance Program (EAP).
</p><p><i>*Benefits availability may vary depending on Team Member&rsquo;s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.</i></p></div>
<br><div><div><div><b>Join an Award-Winning Workplace Culture
</b><br>
</div><div>At Hilton, we don&rsquo;t just deliver exceptional experiences for our guests&mdash;we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we&rsquo;ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
</div><div>Our award-winning culture has earned us repeated recognition on the World&rsquo;s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we&rsquo;re setting new standards for the future of travel.
</div><div>Whether you&rsquo;re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career&mdash;and help us make every stay a little more magical.
</div></div><div>Curious about life at Hilton? Explore our Careers Blog to see why we&rsquo;re more than a great place to stay&mdash;we&rsquo;re a great place to work.</div></div>

Guest Service Agent

Bureau Veritas

<p></p><div><div><p><b>Location:</b> Jeddah, Saudi Arabia
<br>
<b>Employment Type:</b> Full-Time</p>
<p><b>Overview</b></p>
<p>We are seeking an experienced <b>Project Manager &ndash; Asset Condition Assessment &amp; Investment Planning</b> to lead the delivery of large-scale infrastructure asset management projects. The successful candidate will oversee asset registration, condition assessment programs, specialist engineering investigations, and long-term asset investment planning initiatives.</p>
<p>This role requires strong project leadership, stakeholder management, and expertise in asset management principles, ensuring project objectives are delivered safely, efficiently, and in accordance with industry best practices.</p><br>
<p></p><p><b>Key Responsibilities</b></p>
<p><b>Project Delivery &amp; Execution</b></p>
<ul><li>Lead multidisciplinary project teams in executing asset registration and asset condition assessment programs across complex infrastructure facilities.</li>
<li>Monitor project schedules, deliverables, approvals, and overall project performance.</li>
<li>Ensure compliance with approved methodologies, project execution plans, and quality standards.</li>
</ul><p><b>Asset Register Management</b></p>
<ul><li>Oversee the development, verification, and reconciliation of comprehensive asset registers.</li>
<li>Ensure asset information is accurate, structured, and aligned with recognized asset management frameworks and standards.</li>
<li>Support the establishment of asset lifecycle strategies for maintenance, renewal, and replacement programs.</li>
</ul><p><b>Asset Condition Assessment</b></p>
<ul><li>Manage asset inspection, testing, and condition assessment activities across multiple engineering disciplines.</li>
<li>Coordinate engineering specialists and technical subject matter experts to ensure high-quality assessments and reporting.</li>
<li>Review findings and support the development of asset performance improvement recommendations.</li>
</ul><p><b>Asset Investment Planning</b></p>
<ul><li>Support the preparation and review of long-term asset investment and capital expenditure (CAPEX) plans.</li>
<li>Analyze asset performance, condition, risk, and lifecycle requirements to support investment decision-making.</li>
<li>Contribute to the development of strategic asset management and renewal programs.</li>
</ul><p><b>Stakeholder &amp; Commercial Management</b></p>
<ul><li>Serve as the primary point of contact for clients and key project stakeholders.</li>
<li>Lead project meetings, progress reviews, and technical discussions.</li>
<li>Monitor project budgets, commercial performance, subcontractor agreements, and resource allocation.</li>
</ul><p><b>Subcontractor &amp; Resource Management</b></p>
<ul><li>Manage specialist subcontractors, engineering consultants, and technical service providers.</li>
<li>Ensure project resources are effectively planned and deployed to meet project requirements.</li>
<li>Monitor contractor performance, deliverables, and compliance with project objectives.</li>
</ul><p><b>Data &amp; Systems Integration</b></p>
<ul><li>Oversee asset data collection, validation, and integration into enterprise asset management systems.</li>
<li>Ensure consistency between physical asset data, operational records, and supporting documentation.</li></ul><br>
<div></div><p><b>Qualifications &amp; Requirements</b></p>
<p><b>Education</b></p>
<ul><li>Bachelor's Degree in Civil Engineering, Mechanical Engineering, Electrical Engineering, Asset Management, Construction Management, or a related discipline.</li>
</ul><p><b>Experience</b></p>
<ul><li>Minimum <b>10 years of project management experience</b> within infrastructure, facilities management, transportation, utilities, aviation, or large-scale asset-intensive environments.</li>
<li>Proven experience delivering asset condition assessment, asset registration, or asset management projects.</li>
<li>Experience managing multidisciplinary teams, subcontractors, and technical specialists.</li>
</ul><p><b>Preferred Certifications</b></p>
<ul><li>PMP (Project Management Professional)</li>
<li>IAM Certificate / Diploma</li>
<li>Certified Asset Management Assessor (CAMA)</li>
<li>Other relevant project or asset management certifications</li>
</ul><p><b>Technical Competencies</b></p>
<ul><li>Asset Management Principles and Practices</li>
<li>Asset Condition Assessment Methodologies</li>
<li>Asset Lifecycle Planning</li>
<li>CAPEX &amp; Asset Investment Planning</li>
<li>Enterprise Asset Management Systems</li>
<li>Risk-Based Asset Management</li>
<li>Project Controls and Commercial Management</li>
</ul><p><b>Languages</b></p>
<ul><li>Professional proficiency in English.</li>
<li>Arabic language skills are considered an advantage.</li></ul></div></div><div></div>

Project Manager - Asset Condition Assessment & Investment Planning

Dar Al Hekma College

<p></p><div><div><div><h4 class="jobSectionHeader"><b>Roles &amp; Responsibilities:</b></h4><br>
<p></p><div><p><b>Major Duties and Responsibilities:</b></p>
<ul><li>Perform maintenance, inspections, troubleshooting, and repairs on HVAC systems, generators, elevators, electrical, and Building Management Systems (BMS) to ensure safety, efficiency, and continuous operation.</li>
<li>Conduct routine inspections and preventive maintenance to minimize equipment downtime and extend asset lifespan.</li>
<li>Test, maintain, and ensure the functionality of all safety equipment, including fire alarms, emergency lighting, and fire suppression systems.</li>
<li>Coordinate with external contractors and suppliers for specialized maintenance or repair tasks.</li>
<li>Maintain accurate maintenance records, reports, and equipment logs, ensuring all work is properly documented.</li>
<li>Respond promptly to maintenance requests and emergencies to support uninterrupted operations.</li>
<li>Manage inventory of maintenance tools, spare parts, and supplies to ensure availability and cost control.</li>
<li>Supervise and support maintenance staff, provide technical guidance, on-the-job training, and conduct annual performance evaluations.</li>
<li>Develop and implement maintenance policies, procedures, and schedules in compliance with university safety and environmental regulations.</li>
<li>Prepare operational and performance reports related to maintenance activities.</li>
<li>Oversee daily departmental operations, ensuring effective workflow and task prioritization.</li>
<li>Implement energy-efficient maintenance practices and contribute to sustainability initiatives.</li>
</ul><p><b>Risk and Crisis Management Duties:</b></p>
<ul><li>Guides the implementation of risk management across DAH.</li>
<li>Communicates key risk issues to the Departmental and Divisional Quality Assurance Committees and the Risk and Crisis Management Unit, as needed.</li>
<li>Reports progress of risks to the Departmental and Divisional Quality Assurance Committees and the Risk and Crisis Management Unit, as needed.</li>
<li>Allocates resources for risk management.</li>
<li>Fosters a positive, risk-aware culture across DAH.</li>
<li>Ensures new and emerging risks are identified, treated, monitored, reported, escalated and closed in line with DAH procedures.</li>
<li>Ensures that risk control activities in their area of responsibility are implemented.</li>
Ensures their staff members are aware of expectations in relation to risk management, by providing training.<br>
<li>
<br>
</li></ul></div><p></p><br>
<h4 class="jobSectionHeader"><b>Department:</b></h4>
<p>Support Services</p>
<h4 class="jobSectionHeader"><b>Relevant Experience:</b></h4>
<p>Minimum 5 years of experience in maintenance and facilities management</p>
<h4 class="jobSectionHeader"><b>Employment Status:</b></h4>
<p>Full Time</p>
<h4 class="jobSectionHeader"><b>Gender:</b></h4>
<p>Male</p>
<h4 class="jobSectionHeader"><b>Residency Location:</b></h4>
<p>Jeddah</p><br>
</div></div><div><div><h3 class="jobSectionHeader"><b>Contact Us</b></h3>
<div></div><div><div><p>Email Address</p>
jobs@dah.edu.sa
</div><p></p><div><p>Telephone</p>
+ 966-12-6303333
<p>Ext</p>
124 / 385/ 806</div></div></div></div></div><p></p>

Mechaincal Engineer

<div><p><b>Position Purpose:</b></p><div>
 The Workplace technology associate is responsible for managing:</div><ul><li>
The remote and in-field support for stores and HQ end-user&rsquo;s environment, hardware renewal, replacement, and upgrades.</li><li>
The onboarding of the new joiner, the offboarding of the leavers and the move
</li><li>The procurement management: suppliers listing, indirect purchasing management as per the Sephora policy.</li><li>
The continuous hardware stock availability and tracking.</li></ul><div></div><p><br>
 <b>You will excel and enjoy this role if you are ready to actively handle the following missions:</b></p><p></p><p><b><br>
WPT technology associate &ndash; relational</b></p><ul><li>
Have a good relationship/interpersonal, rigorous, and service oriented,</li><li>
Relationship management with the EME cyber security team,</li><li>
Relationship management with external vendors,</li><li>
Relationship management with EME EUX team.</li></ul><p></p><p><b><br>
WPT technology associate &ndash; organizational</b></p><ul><li>
Follow all relevant IT policies, processes, and standard operating procedures so that work is carried out in a controlled and consistent manner, in line with LVMH group and Sephora global rules and policies,</li><li>
Set up dashboards, metrics and measure the QoS of external partners,</li><li>
Follow up the SLA/SLO and apply penalties when needed.</li></ul><p></p><p><b><br>
WPT technology associate &ndash; operational</b></p><ul><li>
Good tech knowledge of Microsoft OS and iOS, Microsoft GPO (scripting would be a Plus) to be able to support, review and synthesize technical issues for L3 teams,</li></ul><ul><li>
Valuable experience with Device Management (tools like Workspace One, Ivanti. Or equivalent),</li><li>
Network basics mastered (DNS, IP addressing, basic routing &amp; switching investigation)</li><li>
Analytical skills to troubleshoot incidents and to escalate complex problems to the relevant person to ensure case/issue is closed efficiently and in timely a manner.</li><li>
Capability of synthetically report about incidents (concise and precise) to facilitate final resolution of central teams when required,</li><li>
Solid knowledge of O365, Microsoft Azure, Microsoft Security, ITIL practices,</li><li>
Knowledge on HW supply and expense management in accordance with the indirect purchasing policy,</li><li>
Capacity on the negotiations with the vendors,</li><li>
HW stock management/business continuity/shortage management process.</li></ul><p></p><p><b><br>
Significant knowledge of End-User remote, shops In-field and remote Support in an heterogenous environment (Apple and Windows):</b></p><ul><li>
Analyze, install, and configure new personal computer systems, including cables, printers, personal access, electronic mail, Microsoft processing, operating system, other appropriate software, and hardware.</li><li>
Working on escalated Incidents from the IT Service Desk, using Workspace One and Ivanti, monitor and upgrade existing workstations.</li><li>
Assist and instruct on the use of computer equipment, software, and manuals.</li><li>
Understand internal/external customer technologies and problem resolution techniques.</li><li>
Listen to symptom descriptions; analyze problems; respond effectively and provide constructive feedback to the end user on problem resolution.</li><li>
Provide end users 1st level support for all applications.</li><li>
Setup of and Support of all retail shops, including POS, in-store infrastructure, printers, barcode scanners, digital in store tools and basic application support</li><li>
Work with the Technical Service Team for troubleshooting network and server related incidents</li></ul><p></p><p><b><br>
IT Asset Administration and Maintenance:</b></p><ul><li>
Perform routine tasks to maintain computer equipment, their peripherals, and data backups,</li><li>
Follow up on the daily performance of computer systems to verify correct operations and detect errors,</li><li>
Configure, install, and test computer hardware, networking software and operating system software,</li><li>
Recommend improvements or upgrades and prepare evaluations of software, hardware and troubleshoot problems,</li><li>
Perform routine network start up and shutdown procedures and maintain control records,</li><li>
Implement policies as set by Group IT to protect data, software, and hardware to local IT infrastructure,</li><li>
Rely on instructions and pre-established guidelines to perform the functions of the job,</li><li>
Participate in relevant projects and community activities as and when needed.</li></ul><p></p><p><b><br>
Do not hesitate to apply if you have:</b></p><ul><li>
Understanding of Retail and distribution activities, related processes, and IT ecosystems. You&rsquo;re able to understand how they work together. You&rsquo;re able to get the big picture and global understanding of the project on which you contribute, as well as operationally support, implement, and coordinate activities,</li><li>
Be Self-starter, ability to take a topic and drive it to deliver business value,</li><li>
Having the capability to work as a reliable IT business partner, rather than just a technical support function and delighting our end users,</li><li>
Endowed with a very strong general IT knowledge, and high competences in systems, security, and network,</li><li>
Have &ldquo;Hands-on&rdquo; and ability to operationally contribute to the success of the projects,</li><li>
Being problem solving oriented,</li><li>
Experience working in complex IT environments, and able to prioritize and plan complex work in a rapidly changing context, with a good level of project management expertise,</li><li>
Experience managing multiple vendors and projects simultaneously to deliver quality outcomes for internal stakeholders, across varied domains in KSA.</li><li>
Have effective communication with various stakeholders at EME level, including IT and business,</li><li>
Be &ldquo;end-users&quot; and &quot;service quality&quot; oriented,</li><li>
Be comfortable with matrix organization</li></ul><p></p><div><b><br>
Here, you will find:</b></div><div><b>
Community.</b> In which authenticity is embraced, and the strength of our differences fuels our collective spirit</div><div><b>
Culture of empowerment.</b> Learning &amp; growth, that offers you the tools, space and opportunity to learn, innovate and lead</div><div><b>
Work that brings fulfillment</b>. From delighting clients every day, to inspiring our industry at large, every action makes a difference</div><p></p><p><b><br>
Join us and belong to something beautiful</b></p></div>

Workplace Technology Associate

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