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donor relations representative cairo university

Grifols Egypt for Plasma Derivatives (GEPD)

<div>
 Job objective
 
 
 Donor Relations Representative is responsible for ensuring the best-in-class donor service. He/ she shall oversee the donor journey inside the donation center as well as all the communications in between donation visits. He/ She shall work with donation center staff, assists them in resolving donors complaints, improving donors service, and maintaining satisfied donors. Donor Relations Representative shall be the donation center champion for the donor CRM system; engaging the donors, respond to their inquiries and keep them updated. He\she oversees the implementation of donor retention and loyalty programs. He\she shall work generated leads for conversion, follow up on call center and other marketing activities within the donor recruitment area for the donation center. Donor Relations Representative is responsible for donation center administrative work as assigned by the direct managers.
 
 
 Key responsibility
 
 
 <ul>
 <li>
 Serve as a point of contact for donor affairs in the donation center.
 </li>
 <li>
 Coordinate and organize the donor journey inside the donation center.
 </li>
 <li>
 Donor Center CRM champion: approve &amp; follow up on appointments, generated leads, announcements and reminders.
 </li>
 <li>
 Oversee the implementation of Donor retention and loyalty programs within the donation center.
 </li>
 <li>
 Follow up on generated leads from the landing page: contacting leads and keep appointments.
 </li>
 <li>
 Coordinate and follow up with the call center for leads conversion, donors enquires and complaints.
 </li>
 <li>
 Send daily reminders for regular donors (next donation date).
 </li>
 <li>
 Track and follow up donors complaints.
 </li>
 <li>
 Conduct and analyze Donor satisfaction surveys.
 </li>
 <li>
 Coordinate the donor journey inside the Donation Center for time and efficiency.
 </li>
 <li>
 Keep the Donor Center appointments calendar updated.
 </li>
 <li>
 Proactively anticipate obstacles and propose solutions for better donor service.
 </li>
 <li>
 Maintain a proper and presentable donation center.
 </li>
 <li>
 Carry out administrative work as assigned by the direct managers and keep the proper documentation system to the related activities and duties.
 
 
 
 </li>
 </ul>
 
 Academic Experience Required
 
 
 
 <ul>
 <li>
 Bachelor s Degree in related fields and requires a minimum of 3 years of related experience in customer service and sales.
 
 
 
 </li>
 </ul>
 Computing skills
 
 
 <ul>
 <li>
 Proficiency in all Microsoft Office applications, and CRM applications.
 
 
 
 </li>
 </ul>
 Personal skills
 
 
 <ul>
 <li>
 Outstanding communication skills.
 </li>
 <li>
 Strong Interpersonal skills.
 </li>
 <li>
 Maintain a positive attitude focused on customer satisfaction.
 </li>
 <li>
 Critical thinking and problem solving.
 </li>
 <li>
 Analytical.
 </li>
 <li>
 Time management.
 </li>
 <li>
 Conflict management
 </li>
 <li>
 Teamwork.
 
 
 
 </li>
 </ul>
 Languages
 
 
 <ul>
 <li>
 Very Good written and spoken English and Arabic.
 
 </li>
 </ul>
</div>

Donor Relations Representative - Cairo University

Mövenpick

<div>Company Description 
The Mövenpick Hotel Cairo-Media City is located in the vibrant 6th of October City, offering easy access to Cairo's attractions and just a short distance from Cairo International Airport. The hotel is in close proximity to iconic landmarks like the Great Pyramids of Giza and Sphinx, Dream Park, and a 27-hole golf course. The hotel's unique location alongside Media Production City studios provides guests with a blend of fantasy and tradition, creating a memorable experience. 
 
 
Job Description 
We are seeking a highly skilled and experienced Assistant Director of HR to join our team in 6th of October City, Egypt. In this key leadership role, you will work closely with the HR Director to develop and implement strategic HR initiatives that align with our organization's goals and values.<ul><li>
Assist in developing and executing HR strategies and policies across the organization</li><li>
Oversee daily HR operations, including recruitment, onboarding, performance management, and employee relations</li><li>
Collaborate with department heads to identify and address HR-related issues and opportunities</li><li>
Lead and mentor a team of HR professionals, fostering their growth and development</li><li>
Manage the implementation and optimization of HR systems and processes</li><li>
Ensure compliance with Egyptian labor laws and regulations</li><li>
Develop and implement employee engagement and retention programs</li><li>
Assist in budget planning and resource allocation for the HR department</li><li>
Conduct regular HR audits and provide recommendations for improvement</li><li>
Serve as a key advisor to senior management on HR matters and organizational development</li></ul> 

Qualifications 
<ul><li>
Bachelor's degree in Human Resources, Business Administration, or related field; Master's degree preferred</li><li>
7+ years of progressive HR experience, including 3+ years in a managerial HR role</li><li>
Professional HR certification (e.g., SHRM-CP, PHR) preferred</li><li>
In-depth knowledge of Egyptian labor laws and regulations</li><li>
Strong proficiency in HR management software and Microsoft Office Suite</li><li>
Excellent leadership and team management skills</li><li>
Outstanding communication and interpersonal abilities</li><li>
Proven track record in strategic planning and implementation</li><li>
Strong problem-solving and decision-making skills</li><li>
Experience in performance management and employee relations</li><li>
Expertise in recruitment and talent acquisition strategies</li><li>
Ability to handle confidential information with discretion and professionalism</li><li>
Fluency in English and Arabic (both written and spoken)</li></ul></div>

Assistant Director of People & Culture

Intelcia

⁠Intelcia is hiring for English accountNet Basic 15000 (11k Net - 4K Trans Allowance)* KPIS 100 Dollars �** Paid Training* Social and medical insurance.with the below description, conditions, and requirements:Description:* Customer Service Representative* Providing technical support or helping with billing queries for customers in the United States of America.*Conditions:* Work is from the office which is located in Cairo, Ivory Business Park, Sheikh Zayed or Alex, Borg Elarab ( Sil*con Valley )* Rotational shifts - 5 working days - 2 days OFF ( Flexibility to swap with coworkers your shifts and y*ur days off )* 9 working hours includin* a 1-hour break* Transportation is provided with many pickup points for boys and (door-to*door) for girls.* ( Undergrads, gap year, Drop out, graduates ) are welcome to applyRequirements: ** Fluency in English* Age between 18 - 45 yearsIf you are interested please send me a voice note introducing yourself in 1-2 minutes on this number +201505361197 + Mention your ExperienceJob Types: Full-time, Part-timePay: E&pound;25,000.00 per monthWork Location: In person

Customer service representative

<div>Company Description 
The Mövenpick Hotel Cairo-Media City is located in the vibrant 6th of October City, offering easy access to Cairo's attractions and just a short distance from Cairo International Airport. The hotel is in close proximity to iconic landmarks like the Great Pyramids of Giza and Sphinx, Dream Park, and a 27-hole golf course. The hotel's unique location alongside Media Production City studios provides guests with a blend of fantasy and tradition, creating a memorable experience. 
 
 
Job Description 
We are seeking an innovative and goal-oriented Learning &amp; Development Manager to join our dynamic team in 6th of October City, Egypt. As a key member of our Human Resources department, you will be responsible for developing and implementing strategic learning initiatives that drive organizational growth and employee performance.<ul><li>
Design and execute a comprehensive annual Learning &amp; Development strategy aligned with organizational objectives and industry best practices</li><li>
Conduct thorough training needs analyses across all departments to identify skill gaps and development opportunities</li><li>
Develop and deliver engaging training programs that enhance employee skills, performance, and career growth</li><li>
Implement and manage a Learning Management System (LMS) to streamline training delivery and track employee progress</li><li>
Collaborate with department heads to create tailored development plans and succession strategies</li><li>
Facilitate leadership development programs to nurture high-potential employees and strengthen the organization's talent pipeline</li><li>
Measure and analyze the effectiveness of training initiatives, providing regular reports on key performance indicators</li><li>
Stay current with industry trends and innovative learning methodologies to continuously improve our L&amp;D offerings</li><li>
Foster a culture of continuous learning and development throughout the organization</li><li>
Manage the L&amp;D budget, ensuring cost-effective allocation of resources for maximum impact</li></ul> 

Qualifications 
<ul><li>
Bachelor's degree in Human Resources, Organizational Development, or a related field; Master's degree preferred</li><li>
Minimum of 6 years of experience in Learning &amp; Development, with at least 2-3 years in a managerial role</li><li>
Proven track record of designing and implementing successful L&amp;D strategies in a corporate environment</li><li>
Strong knowledge of adult learning principles, instructional design, and training methodologies</li><li>
Excellent facilitation, coaching, and presentation skills</li><li>
Proficiency in Learning Management Systems (LMS) and e-learning authoring tools</li><li>
Certification in Learning &amp; Development or Training (e.g., ATD, CPLP) is highly desirable</li><li>
Outstanding written and verbal communication skills in English; additional languages are a plus</li><li>
Demonstrated ability to lead and inspire multicultural teams</li><li>
Strong analytical and problem-solving skills with a data-driven approach to decision-making</li><li>
Proficiency in Microsoft Office Suite and relevant HR/L&amp;D software</li><li>
Ability to work effectively in a fast-paced, dynamic environment</li><li>
Excellent project management and organizational skills</li><li>
Passion for continuous learning and staying updated on industry trends and best practices</li></ul></div>

Learning & Development Manager

Accor

<div>Company Description 
The Mövenpick Hotel Cairo-Media City is located in the vibrant 6th of October City, offering easy access to Cairo's attractions and just a short distance from Cairo International Airport. The hotel is in close proximity to iconic landmarks like the Great Pyramids of Giza and Sphinx, Dream Park, and a 27-hole golf course. The hotel's unique location alongside Media Production City studios provides guests with a blend of fantasy and tradition, creating a memorable experience. 
 
 
Job Description 
We're looking for an enthusiastic and skilled Barman to join our dynamic hospitality team in 6th of October City, Egypt. In this role, you'll be the heart of our bar operation, delivering exceptional service while crafting quality beverages in a fast-paced, customer-focused environment. You'll work collaboratively with our team to ensure every guest enjoys a memorable experience while maintaining the highest standards of organization and professionalism.<ul><li>
Welcome and engage guests with genuine warmth and professionalism, ensuring their comfort and satisfaction throughout their visit</li><li>
Prepare and serve beverages according to established standards, including cocktails, mixed drinks, and non-alcoholic options</li><li>
Demonstrate comprehensive product knowledge and provide personalized recommendations to enhance the customer experience</li><li>
Manage bar inventory efficiently, including stock monitoring, ordering, and tracking of beverages and supplies</li><li>
Maintain accurate cash handling and process transactions using our POS system with precision and accountability</li><li>
Uphold exceptional cleanliness and organization standards throughout the bar area, ensuring a welcoming and hygienic environment</li><li>
Work effectively under pressure during peak hours while maintaining quality service and attention to detail</li><li>
Collaborate seamlessly with team members to support smooth bar operations and contribute to a positive work culture</li><li>
Address customer concerns with empathy and resolve issues promptly to ensure guest satisfaction</li><li>
Stay current with industry trends, new cocktail recipes, and beverage innovations to continuously enhance service offerings</li></ul> 

Qualifications 
<ul><li>
Extensive knowledge of alcoholic beverages, wines, spirits, and mixology techniques</li><li>
Proven experience in a bartending or similar bar service position</li><li>
Strong proficiency in cash handling, POS systems, and basic accounting principles</li><li>
Solid understanding of stock management and inventory control procedures</li><li>
Excellent communication and interpersonal skills with the ability to connect with diverse clientele</li><li>
Demonstrated ability to work efficiently and remain calm under pressure in high-volume environments</li><li>
Strong organizational and time management skills with meticulous attention to detail</li><li>
Reliable, responsible, and trustworthy with a commitment to maintaining professional standards</li><li>
Flexibility and adaptability to changing schedules and operational demands</li><li>
Ability to work collaboratively as part of a cohesive team while also taking initiative independently</li><li>
Knowledge of health, safety, and hygiene regulations relevant to food and beverage service</li><li>
Problem-solving mindset with the ability to handle challenging situations with resilience and professionalism</li><li>
Preferred: Certification in mixology or bartending from a recognized institution</li><li>
Preferred: Experience in upscale or high-volume bar establishments</li></ul></div>

Barman

<div>Company Description 
The Mövenpick Hotel Cairo-Media City is located in the vibrant 6th of October City, offering easy access to Cairo's attractions and just a short distance from Cairo International Airport. The hotel is in close proximity to iconic landmarks like the Great Pyramids of Giza and Sphinx, Dream Park, and a 27-hole golf course. The hotel's unique location alongside Media Production City studios provides guests with a blend of fantasy and tradition, creating a memorable experience. 
 
 
Job Description 
We are seeking an enthusiastic and skilled Bartender to join our dynamic team in 6th of October City, Egypt. In this role, you will be the heart of our bar operations, delivering exceptional beverage experiences while maintaining the highest standards of professionalism and guest service. You will combine technical mixology expertise with genuine hospitality to create memorable moments for every guest who walks through our doors. This position offers the opportunity to showcase your creativity, build lasting guest relationships, and contribute to a collaborative team environment in a fast-paced, rewarding setting.<ul><li>
Prepare and serve a diverse range of alcoholic and non-alcoholic beverages, including craft cocktails, wines, spirits, and specialty drinks, consistently meeting quality and presentation standards</li><li>
Deliver personalized, engaging guest experiences that reflect our commitment to exceptional service and hospitality</li><li>
Maintain comprehensive knowledge of all beverage menu items, promotions, ingredients, and garnishes to confidently answer guest inquiries and recommend drinks tailored to individual preferences</li><li>
Actively upsell beverages, food items, and promotions to enhance guest satisfaction and drive outlet revenue growth</li><li>
Monitor guest consumption responsibly and promote safe, responsible drinking practices</li><li>
Maintain meticulous cleanliness, organization, and sanitation of the bar area, including all equipment, glassware, and work surfaces in compliance with HACCP and safety regulations</li><li>
Process cash and card transactions accurately and efficiently, ensuring proper billing and reconciliation</li><li>
Manage bar inventory by restocking supplies, monitoring stock levels, and promptly reporting shortages to supervisors</li><li>
Collaborate with kitchen and service staff to ensure seamless operations and exceptional guest experiences</li><li>
Contribute to menu innovation by assisting in the development of new cocktails and beverage offerings</li><li>
Support and mentor team members, fostering a collaborative and inclusive work environment</li><li>
Attend training sessions and professional development opportunities to continuously enhance mixology skills and product knowledge</li><li>
Adhere to all local beverage regulations and licensing requirements specific to Egypt</li></ul> 

Qualifications 
**Experience**<ul><li>
Minimum 1&ndash;2 years of bartending experience in a hotel, fine dining establishment, or upscale bar environment</li><li>
Demonstrated expertise in cocktail preparation, spirits, wines, and beverage service standards</li><li>
Proven track record of delivering exceptional guest service in a fast-paced environment</li></ul>
**Education**<ul><li>
High school diploma or equivalent required</li><li>
Completion of a recognized bartending or mixology certification program required</li></ul>
**Skills &amp; Competencies**<ul><li>
Advanced beverage knowledge with the ability to prepare and serve cocktails and drinks to the highest standard of quality and consistency</li><li>
Excellent guest service, interpersonal, and communication skills with a customer-focused mindset</li><li>
Strong multitasking ability and composure when working under pressure in high-volume settings</li><li>
Proficiency in cash handling and point-of-sale (POS) systems</li><li>
Inventory management and stock control capabilities</li><li>
Awareness of allergies, dietary restrictions, and special guest requirements</li><li>
Positive, proactive attitude with a collaborative, team-oriented approach</li><li>
Organizational and time management skills with attention to detail</li><li>
Flexibility to work varied shifts, including evenings, weekends, and holidays</li></ul>
**Language &amp; Additional Requirements**<ul><li>
Fluent in English (written and verbal)</li><li>
Arabic language skills are beneficial for this location</li><li>
Knowledge of local beverage regulations and licensing requirements in Egypt</li><li>
Ability to work in a diverse, inclusive environment and embrace our commitment to hospitality excellence</li></ul></div>

Bartender

Forsa Connect

Apply Now Directly:https://forsaconnect.com/job/66We&rsquo;re Hiring: Business Development Executive (B2C E-Commerce) Location: Cairo, Egypt Company: mylerz Co &ndash; A Leading Logistics &amp; E-commerce Operations Company As part of our growth, Mylerz is looking for a motivated Business Development Executive to join our commercial team. If you are passionate about e-commerce, sales, and building strong client relationships, this opportunity is for you. Role Overview The Business Development Executive will manage and grow existing Class A &amp; B e-commerce accounts while also identifying new business opportunities within the B2C market. The role requires someone proactive, relationship-driven, and focused on delivering revenue growth. Key Responsibilities<ul><li>Manage and develop relationships with existing e-commerce clients</li><li>Identify and pursue new business opportunities in the B2C e-commerce sector</li><li>Build and maintain a strong sales pipeline</li><li>Prepare and deliver business proposals and presentations</li><li>Negotiate contracts, pricing, and service agreements</li><li>Achieve and exceed sales targets</li><li>Collaborate with operations and customer service teams to ensure smooth client experience</li><li>Provide regular reports on account performance and market insights</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or related field</li><li>2&ndash;3 years of experience in Business Development, Sales, or Account Management</li><li>Experience in logistics or e-commerce is a plus</li><li>Strong communication, negotiation, and presentation skills</li><li>Ability to manage multiple accounts and opportunities</li><li>Results-driven with a strong commercial mindset</li></ul>Job Type: Full-timeWork Location: In person

Business Development Executive

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