sales manager

restaurant manager

store manager

commercial manager

finance manager

duty manager

Raffles Hotels & Resorts

<div>
 <strong>
  Company Description
  <br/>
  <br/>
 </strong>
 Raffles Makkah Palace promises the exceptional standards inherent in the Raffles name and enhanced by Arab hospitality values. Raffles Makkah Palace offers 219 Suites &amp; duplex Villas with breathtaking views of the Masjid Al Haram, the Holy Ka&rsquo;aba and the city. The hotel combines the best of local cuisine and international dishes in each of its four outlets creating a unique and welcoming atmosphere in this diving setting. Guests can also indulge and immerse themselves in a relaxing sensory experience in our world renowned spa and fitness center or hold high-powered business gatherings in any of our state-of-the-art meeting rooms.
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Will be knowledgeable of the whole Hotel facilities and services provided.
  </li>
  <li>
   Adhere to his/her limit of authority as outlined by management, and will fully
  </li>
  <li>
   Understand the Hotel policies, procedures and regulations per Fairmont standards.
  </li>
  <li>
   Deal with any guest request in a polite and efficient manner, delegating work where necessary to other staff (bellmen, In Room Dining, Royal Service, Engineering, Security, etc.), and then following up to ensure that the guest has been satisfied.
  </li>
  <li>
   Seeks feedback on guest satisfaction and resolves problems in accordance with our Mission Statement and philosophy of colleague empowerment.
  </li>
  <li>
   To ensure guests queries are dealt with in a helpful and professional manner and
  </li>
  <li>
   Inform the FOM or AFOM in case of issues that cannot be easily resolved.
  </li>
  <li>
   Responsible for ensuring consistency in exceeding guest service expectations (FHR Programs as a measurement tool).
  </li>
  <li>
   Adheres to and promotes the Company&rsquo;s Health &amp; safety policies to ensure a safe work environment, will be knowledgeable about all safety &amp; emergency procedures and emergency action plan.
  </li>
  <li>
   Responsible for the entire hotel during the night shift in terms of monitoring the operation, ensuring the safety &amp; security of the hotel, colleagues and guests.
  </li>
  <li>
   Log all guest comments in the Duty Managers logbook and prepare a summary of all comments from the previous 24 hours which can be used at the morning meeting.
  </li>
  <li>
   Participate in the monthly communication meetings
  </li>
  <li>
   Providing daily feedback about the operation to the GM and the Hotel Manager as
  </li>
  <li>
   They require through multiple ways like incidents report, Night Manager Report, Complaint&rsquo;s report with supporting documentation and final accurate conclusions.
  </li>
  <li>
   Complete preparation work and administration work which the Assistant Front Office Manager has passed on.
  </li>
  <li>
   Supervise the work of the front office supervisors. Review the achieved tasks of their daily check list.
  </li>
  <li>
   Ensures that all Front Office Standards of Service &amp; Operational Procedures are adhered.
  </li>
  <li>
   Reviewing VIP reports for 7 days ahead and coordinating all necessary arrangements with concerned departments.
  </li>
  <li>
   Ensuring that the daily VIPs are welcomed and escorted to their rooms with the assistance of the guest relations team.
  </li>
  <li>
   Monitor and deal with all pre-Registered bookings and all No-Show guests.
  </li>
  <li>
   Handling the inventory during sold out days.
  </li>
  <li>
   Complete all the necessary preparations for the beginning of the early shift on reception.
  </li>
  <li>
   Move around the hotel to interact with as many guests and staff as possible
  </li>
  <li>
   Provides Guidance and motivation to the night team. Establishes and communicates on a daily basis with the Front Office colleagues and working instantly on creating a job Satisfaction to everyone.
  </li>
  <li>
   Monitoring colleagues&rsquo; performance and dealing with employees&rsquo; grievances and problems. Coaching them and taking the corrective actions when necessary.
  </li>
  <li>
   Direct staff in maintaining clean, tidy and an organized work area at the front and back areas of the Front Office.
  </li>
  <li>
   Oversee all contracted staff working overnight in the hotel, recording any issues that may arise for handover to relevant department head in the morning.
  </li>
  <li>
   Oversee the employee dining room and ensure all staff receive appropriate meal break during their shift.
  </li>
  <li>
   Monitor and inspect Overnight cleaning team, ensuring highest level of cleanliness and work efficiencies at all times.
  </li>
  <li>
   Run the audit reports on the PMS that will be required by Income Audit the next day, Responsible for the nightly end of day reporting is complete; ensuring accuracy in balancing accounts.
  </li>
  <li>
   Perform all necessary reconciliations and audit functions for the reception in order to complete the day&rsquo;s business.
  </li>
  <li>
   Ensure that all financial reporting is maintained and accurate inclusive of reviewing financial reports to ensure accuracy (Rooms Audit)
  </li>
  <li>
   Ensure that all of the Food &amp; Beverage outlets have handed over the relevant paper work to allow the days business to be completed.
  </li>
  <li>
   Complete all necessary computer system back-ups.
  </li>
  <li>
   Other duties as assigned
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <strong>
  Personal Attributes
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Strong written and verbal communication skill in English and Arabic
  </li>
  <li>
   Able to develop rapport with and gain support from Colleagues and Management staff
  </li>
  <li>
   Ability to work cohesively with co-workers as part of a team
  </li>
  <li>
   Ability to focus attention on guest needs, remaining calm and courteous at all times
  </li>
  <li>
   Ability to promote positive relations with all guests and patrons
  </li>
  <li>
   Able to exercise good judgment with difficult guests
  </li>
  <li>
   Understanding and ability to work in a multi-cultural environment
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Your Skills And Experience Include
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum 4 years&rsquo; experience in Front Office Operations in a luxury property preferred
  </li>
  <li>
   Strong interpersonal and problem-solving abilities necessary
  </li>
  <li>
   Must be a highly organized person with strong planning skills
  </li>
  <li>
   Goal and results oriented
  </li>
  <li>
   Analytical skills, strength as a developer and a leader of others are essential
  </li>
  <li>
   International experience an asset
  </li>
  <li>
   Energetic, enthusiastic, self-motivated and a charismatic team player
  </li>
  <li>
   Excellent command of spoken &amp; written English-Arabic
  </li>
  <li>
   Knowledge in Opera system
  </li>
  <li>
   Ability to work on shift basis
   <br/>
   <br/>
  </li>
 </ul>
 Additional Information
 <br/>
 <br/>
 <strong>
  Our Commitment To Diversity &amp; Inclusion
  <br/>
  <br/>
 </strong>
 We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
 <br/>
 <br/>
 <strong>
  Why work for Accor?
  <br/>
  <br/>
 </strong>
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 <br/>
 <br/>
 By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
</div>
<br /> <div id='job-id'>Job Id: sA64Gsu+tWlg/tlCEAzmWJDkfW4JlXOl99L1xOkmO9ACib1bJT0u9X2rdICEOkwvk0QFCQYz36HZUiplyUs1mcdzHizmMuW2Tv1un5sEm6S7XxR5Hw4wm58Cnh+0WynlfKsFEu2uQwMOwx68xzgvh4Skd4TPagL6dUMDEyyZgzQyfbjaSxyT</div>

Duty Manager

Marriott International

<div><b>Additional Information</b><br>
<b>Job Number</b>25128340<br>
<b>Job Category</b>Rooms &amp; Guest Services Operations<br>
<b>Location</b>Le Meridien Medina, Said Bin Al Aas, Al Jamiah, Almadinah Almunawwarah, Saudi Arabia, Saudi Arabia, 42351<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Management<p></p><div><div><br>
<p><b>JOB SUMMARY</b></p><p><br>
</p><p>Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.</p><p><br>
</p><p><b>CANDIDATE PROFILE</b></p><p><br>
</p><p><b>Education and Experience</b></p>
<ul><li>High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.</li></ul>
<p>OR</p>
<ul><li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.</li></ul><p><br>
</p><p><b>CORE WORK ACTIVITIES</b></p><p><br>
</p><p><b>Supporting Property Operations and Guest Relations Needs</b></p>
<ul><li>Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.</li></ul>
<ul><li>Communicates any variations to the established norms to the appropriate department in a timely manner.</li></ul>
<ul><li>Sends copy of MOD report to all departments on a daily basis.</li></ul>
<ul><li>Strives to improve service performance.</li></ul>
<ul><li>Ensures compliance with all policies, standards and procedures.</li></ul>
<ul><li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li></ul><p><br>
</p><p><b>Supporting Profitability Goals</b></p>
<ul><li>Understands and complies with loss prevention policies and procedures.</li></ul>
<ul><li>Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</li></ul>
<ul><li>Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.</li></ul><p><br>
</p><p><b>Managing the Guest Experience</b></p>
<ul><li>Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Provides immediate assistance to guests as requested.</li></ul>
<ul><li>Serves as a leader in displaying outstanding hospitality skills.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Responds to and handles guest problems and complaints.</li></ul>
<ul><li>Ensures employees understand customer service expectations and parameters.</li></ul>
<ul><li>Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.</li></ul>
<ul><li>Participates in the development and implementation of corrective action plans to improve guest satisfaction.</li></ul>
<ul><li>Records guest issues in the guest response tracking system.</li></ul><p><br>
</p><p><b>Assisting Human Resources Activities</b></p>
<ul><li>Participates as needed in the investigation of employee and guest accidents.</li></ul>
<ul><li>Observes service behaviors of employees and providing feedback to individuals.</li></ul>
<ul><li>Conducts regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance.</li></ul>
<ul><li>Celebrates successes and publicly recognizes the contributions of team members.</li></ul>
<ul><li>Ensures employees are cross-trained to support successfully daily operations.</li></ul>
<ul><li>Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.</li></ul>
<ul><li>Understands and, if necessary, implements all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.</li></ul></div><p></p><div><br>
</div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
At Le M&eacute;ridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We&rsquo;re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le M&eacute;ridien. In joining Le M&eacute;ridien, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose,<b> belong</b> to an amazing global team, and <b>become</b> the best version of you.</p></div></div><br /> <div id='job-id'>Job Id: lmrArtcacVOL9FHOigZtOLZy8gcuNNFENJo/HLJQBbmvZdD3hX1qPh8LBXYDNebn/dfLS78v/eTQmjTXa/gBozdvwB9sXOtNYEE7IGvSCrJvfexKC4MuUlfBYPc8rhRlYY9p+4KklyG+yIp1ztz0QyzoRtVY7aFzYGNRDzvk39vB/WwtaaevOrqDhT2jyBth</div>

Accor

<div><b>Company Description</b><p><br>
&quot;Why work for Accor?<br>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.<br>
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot;</p><b><br>
Job Description</b><p><br>
We are seeking a professional and determined Saudi Shift Manager to join our team in the historic city of AlUla, Saudi Arabia. As a Shift Manager, you will be responsible for overseeing daily operations, ensuring exceptional experiences for our guests, and leading our team to maintain the highest standards of service and efficiency.</p><ul><li>
Manage and coordinate daily operations of the property, ensuring smooth functioning of all departments</li><li>
Lead, motivate, and supervise staff to deliver outstanding customer service and maintain high performance standards</li><li>
Handle guest inquiries, complaints, and special requests promptly and professionally</li><li>
Monitor and maintain compliance with health, safety, and security regulations</li><li>
Implement and oversee quality control procedures to ensure consistent service delivery</li><li>
Manage inventory, budgets, and financial aspects of daily operations</li><li>
Conduct regular inspections of the property to maintain cleanliness and presentation standards</li><li>
Collaborate with other departments to organize and execute events and promotions</li><li>
Prepare and analyze reports on operational performance, guest feedback, and staff productivity</li><li>
Stay informed about local events and attractions in AlUla to provide recommendations to guests</li></ul><br>
<b>
Qualifications</b><br>
<ul><li>
Bachelor's degree in Hospitality Management, Business Administration, or related field</li><li>
Minimum 3-5 years of experience in hospitality management or related field, including supervisory or management role</li><li>
Proven leadership skills with the ability to motivate and guide a diverse team</li><li>
Excellent customer service skills and a guest-centric mindset</li><li>
Strong problem-solving abilities and decisive decision-making skills</li><li>
Proficiency in operational management and budgeting</li><li>
Outstanding communication skills, both verbal and written</li><li>
Ability to work flexible hours, including nights, weekends, and holidays</li><li>
Computer literacy, including proficiency in MS Office and property management systems</li><li>
Knowledge of Saudi Arabian hospitality industry standards and regulations</li><li>
Understanding of local culture and customs in AlUla and Saudi Arabia</li><li>
Fluency in English; Arabic language skills are highly desirable</li><li>
First Aid and CPR certification (preferred)</li><li>
Ability to remain calm and effective in high-pressure situations</li></ul><br>
<b>
Additional Information</b><p><br>
experience is an asset<br>
Prior experience working with Opera or a related system<br>
Strong interpersonal and problem solving abilities<br>
Fluency in English, additional languages are a plus</p></div><br /> <div id='job-id'>Job Id: O6N15vNjP3y3bFRhhYhur8+unNQ3AE55SKh2arGM8QD4a9R94ALYiq3OZdKIBPHhVbPR0pMFAP/DlHI5w6AD58aOsVXRCQQTo8bRKCwhLGBANhgOt5DIIHLAoi0AiDhdzGjiRpUTzDrVlQ==</div>

Duty Manager-Saudi

Crowne Plaza Hotel

<div><p>We&rsquo;re looking for a proactive and experienced Front Office Duty Manager to oversee front office operations during assigned shifts. As part of the IHG family, you&rsquo;ll ensure smooth guest services, handle escalated issues, and lead the front office team to deliver exceptional experiences that reflect IHG&rsquo;s brand standards. Your role is crucial in maintaining operational excellence and guest satisfaction.</p>
<p><b>
Key Responsibilities</b></p>
<p>
Supervise all front office operations during your shift, including guest check-in/out and concierge services.</p>
<p>
Manage and resolve guest complaints and special requests promptly and professionally.</p>
<p>
Lead, motivate, and support the front office team to deliver outstanding service.</p>
<p>
Ensure compliance with IHG brand standards, policies, and procedures.</p>
<p>
Monitor cash handling, billing processes, and audit procedures.</p>
<p>
Coordinate with other departments to address guest needs and operational issues.</p>
<p>
Prepare and review shift reports and communicate relevant information to management.</p>
<p>
Assist with staff training and development.</p>
<p><b>
Key Skills &amp; Experience</b></p>
<p>
Proven experience in front office operations and supervisory roles.</p>
<p>
Strong leadership, communication, and problem-solving skills.</p>
<p>
Excellent customer service and conflict resolution abilities.</p>
<p>
Familiarity with hotel property management systems (PMS).</p>
<p>
Ability to work under pressure and manage multiple tasks.</p>
<p>
Flexibility to work shifts, including nights, weekends, and holidays.</p>
<p><b>
At IHG, we care about our people and guests.</b> Join us and be part of a global family dedicated to delivering True Hospitality for Good.</p><p>
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</p></div>

Front Office Duty Manager

Cathay Pacific

<div></div><div><div><div><div><div><div>Cathay Pacific
</div><div>Airport &amp; Cargo Operations
</div><div>Airport Service Delivery Department
</div><div>Permanent</div>
<div>Riyadh, Saudi Arabia
</div><div>Application deadline: 01 Sep 2025</div>
</div></div></div><div><div><div><div><h2 class="jobSectionHeader"><b>Company Description</b></h2><p>
Cathay is a leading premium travel lifestyle brand based in Hong Kong, offering products and services across four lines of business &ndash; Premium Travel, Cargo, Low-Cost Travel and Lifestyle. The Cathay Group comprises premium full-service airline Cathay Pacific, Cargo business like Cathay Cargo, low-cost airline HK Express, express all-cargo carrier Air Hong Kong, and various other subsidiaries.</p>
<p>
Cathay Pacific was founded in Hong Kong in 1946. The Group has been deeply committed to its home base, extending to the rest of Greater Bay Area, and making substantial investments to develop Hong Kong as one of the world&rsquo;s leading international aviation centres.</p><p></p><h2 class="jobSectionHeader"><b><br>
Role Introduction</b></h2><p>
To oversee and ensure that airport operations during the operational shift run smoothly and efficiently whilst complying with the established safety, security and quality standards.
<br>
<br>
To deliver the best possible operation and airport service experience to ensure our customers always feel special, valued and recognised regardless of circumstance.</p><p></p><h2 class="jobSectionHeader"><b><br>
Key Responsibilities</b></h2><p><b>
Safety, Quality, and Operational Excellence Leader</b></p>
<ul>
<li>Enforce corporate safety, security, and quality standards to ensure regulatory compliance and operational integrity, striving for zero incidents.</li>
<li>Collaborate with airport management to mitigate risks and foster a safety-focused culture.</li>
<li>Act as the Airline&rsquo;s Operational Duty Holder at the airport, adhering to risk escalation protocols.</li>
</ul>
<p><b>Operational Management</b></p>
<ul>
<li>Oversee Ground Handling Agent teams for Cathay flight operations, ensuring punctuality and error-free performance.</li>
<li>Drive continuous improvement in operational effectiveness and productivity.</li>
<li>Conduct regular Quality Control checks on station and supplier performance.</li>
</ul>
<p><b>Customer Experience Champion</b></p>
<ul>
<li>Deliver exceptional customer experiences through high-quality service and product knowledge.</li>
<li>Support adoption of new technologies for enhanced customer service.</li>
<li>Ensure excellence in airport lounge operations and customer-centric service standards.</li>
</ul>
<p><b>Crisis Management and Preparedness</b></p>
<ul>
<li>Prepare teams to handle emergencies, accidents, and irregular operations effectively.</li>
<li>Facilitate exercises and review contingency plans to ensure readiness and compliance standards.</li>
<li>Manage flight disruptions with customer care and choice prioritization.</li>
</ul>
<p><b>Team Leadership and Development</b></p>
<ul>
<li>Lead and motivate teams to achieve success and foster teamwork.</li>
<li>Mentor and develop direct reports, ensuring training and growth opportunities.</li>
<li>Maintain open communication and align employee goals with department objectives.</li>
</ul>
<p><b>Supplier and Cost Management</b></p>
<ul>
<li>Monitor supplier performance and implement improvement plans.</li>
<li>Optimize resource deployment and manage costs to drive efficiency.</li>
<li>Handle station administration duties and support rostering as needed.</li>
</ul>
<p><b>Airport Community Engagement</b></p>
<ul>
<li>Cultivate relationships with airport stakeholders and industry partners.</li>
<li>Represent company interests in airport-related affairs and ensure compliance with competition regulations.</li>
<li>Safeguard and promote the company&rsquo;s reputation within the airport community.</li>
</ul>
<p><b>Emergency and Accident Response</b></p>
<ul>
<li>Fulfill Emergency and Accident (E&amp;A) and Crisis Response responsibilities as required.</li>
</ul><h2 class="jobSectionHeader"><b>Requirements</b></h2><p><b>
Academic qualifications</b></p>
<ul>
<li>A Diploma qualification in an Airport or service-related discipline is a minimum</li>
<li>A Bachelor&rsquo;s degree in an aligned field is desirable</li>
</ul>
<p><b>Knowledge, skills, training and experience</b></p>
<ul>
<li>Excellent command of written and spoken English is mandatory with the local language being an advantage</li>
<li>Three years&rsquo; airport operational / customer handling experience</li>
<li>At least one years&rsquo; recent experience in a supervisory / management capacity with demonstrable ability to establish an appropriate plan and course of action for self and team to accomplish a specific outcome</li>
<li>Superior independent working capabilities with strong decision-making skills</li>
<li>Self-motivated and committed leader who enjoys teamwork</li>
<li>Strong customer service mentality with superior interpersonal skills</li>
<li>Full technical knowledge and capability (multi-skilled) to competently perform each airport job function</li>
<li>Thorough understanding of company policies and international regulatory procedures and all required local regulatory matters</li>
<li>Broad understanding of the mode of operation of the Company, Oneworld partner carriers and other airlines</li>
<li>Understanding of relevant international regulatory safety, industry and operational requirements and trends</li>
<li>Ability to handle and react effectively and spontaneously to the different operational modes such as normal operations, disruption, Emergency and Accident and contingency situations</li>
<li>Adapts to and embraces constant change</li>
</ul><h2 class="jobSectionHeader"><b>Benefits</b></h2><p>
https://careers.cathaypacific.com/who-we-are/why-work-here</p>
<p>
Cathay is proud to offer eligible employees competitive compensation &amp; benefits package, as varied by location, regularly scheduled hours worked, length of employment and employment status as highlighted below.</p>
<ul>
<li>Travel Privileges on Cathay Pacific Airways Global Network</li>
<li>Extensive well-being programs including health and employee assistance program benefits to help you stay well.</li>
<li>Paid Leave</li>
<li>If this position requires a uniform, a uniform allowance will be provided.</li>
</ul><h2 class="jobSectionHeader"><b>Personal &amp; Application Information</b></h2><p>
Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful.</p>
<p>
All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.</p>
<p>
We thank all candidates for your interest in Cathay, and regret that only shortlisted candidates will be notified.</p>
<p>
All job opportunities are published exclusively on our official website. We advise applicants not to apply through or respond to any third-party websites or domains. Kindly exercise caution and avoid unsolicited offers from unofficial sources.</p></div></div></div></div></div></div><p></p>

Duty Airport Operations Manager

Expeditors

<div></div><div><ul><div>Full-time</div></ul><div></div><div><div><div><div><h2 class="jobSectionHeader"><b>
Company Description</b></h2></div><div><p>
&ldquo;We&rsquo;re not in the shipping business; we&rsquo;re in the information business&rdquo; -Peter Rose, Expeditors Founder</p><p>
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.</p><ul><li>
18,000 trained professionals</li><li>
350+ locations worldwide</li><li>
Fortune 500</li><li>
Globally unified systems</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Job Description</b></h2></div><div><p>
Are you passionate about international trade, compliance, leading teams? Join Expeditors as Customs Brokerage Supervisor and play a key role in ensuring smooth customs operations while developing and guiding a high-performing team.</p><p><b>
What You'll Do:</b></p><ul><li>
Supervise daily customs brokerage operations and allocate team workloads.</li><li>
Ensure compliance with internal policies, regulations, and customs requirements.</li><li>
Support audits, duty deferment monitoring, and refund processes.</li><li>
Collaborate with the Trade Compliance Manager on compliance initiatives.</li><li>
Drive process improvement and system enhancements.</li><li>
Mentor and coach team members, leading performance appraisals.</li><li>
Support customer needs with timely and accurate duty/VAT reviews.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Qualifications</b></h2></div><div><p><b>
What We're Looking For:</b></p><ul><li>
3&ndash;5 years of customs brokerage experience.</li><li>
Strong problem-solving, communication, and leadership skills.</li><li>
Ability to coach and build a collaborative team environment.</li><li>
Proficiency in Microsoft Excel (formulas, pivot tables) and Word.</li><li>
Knowledge of the global logistics industry.</li><li>
English proficiency (written and spoken).</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Additional Information</b></h2></div><div><p><b>
Why Join Us</b>:</p><ul><li>
Paid Annual and Sick Leave</li><li>
Health and Medical Insurance</li><li>
Employee Stock Purchase Plan (ESPP)</li><li>
Training and Career Development Opportunities</li><li>
Growth Opportunities within a Global Organization</li><li>
Employee Referral Program Bonus</li></ul></div></div></div></div></div><p></p>

Customs Brokerage Supervisor

flynas

<div>
 <p>
  To be responsible for execution behind commercial elements of customer experience related to onboard Products (Flynas Mall) and related Sales, as well as improving ground services via our lounge offering.
 </p>
 <p>
  <strong>
   In-Flight Sales
  </strong>
  :
 </p>
 <p>
  Flynas Mall (Duty-Free Sales) and Buy-On-board - Drive Sales and Revenues - Manage all Flynas Mall (Duty-Free) and sales activities to drive revenues - based on flight destinations and requirements; in line with all Flynas policies &amp; processes and in coordination with internal stakeholders, to assure on-time operations.
 </p>
 <p>
  - Support all activities related to Nasmall novelties, cycles, and on-board selections.
 </p>
 <p>
  - Travel to supplier facilities when required.
 </p>
 <p>
  - Identify potential products by conducting market research and generating product requirements and pricing.
 </p>
 <p>
  - Update on-board magazines, News, Flynasmall and Bob based on Flynas Passenger profiles and coordinate on-board implementation.
 </p>
 <p>
  - Liaise on a daily basis with Flynas on Board Supplier (SACC) and maintain a high level of Quality and quantity standards. The officer will propose appropriate actions if Flynas&rsquo; standards/ contracts are not met.
 </p>
 <p>
  - Responsible for the Point of Sales (POS) devices implementations and reporting, or related activities/issues.
 </p>
 <p>
  - Manage expenses within the budgeted forecast and develop a business case to justify the capital investment.
 </p>
 <p>
  - Assess Flynas offering against competitors and keep track of business intelligence data via a monitoring tool.
 </p>
 <p>
  <strong>
   Product Look and Feel
  </strong>
 </p>
 <p>
  - Responsible for all product Look and Feel to maintain Flynas Identity standards and the highest level of services.
 </p>
 <p>
  <strong>
   Products, Equipment control and stock management:
  </strong>
 </p>
 <p>
  - Support all product cabin development on ad-hoc requests and provide recommendations in line with Flynas Brand identity.
 </p>
 <p>
  - Support Line Manager with all aspects of IFEC on board the cabin, from market intelligence to RFP to Data Analysis and implementation. Identify any issue or any improvement opportunity in that field.
 </p>
 <p>
  - Coordinate all acquisitions of On-board and galley Equipment with General Procurements (Carts, Trolleys, Containers, Drawers, etc) to conduct day-to-day operations, based on IFS feedback and in liaison with the Catering Officer.
 </p>
 <p>
  - Responsible for the operational stock of On-board products, such as Catering Boxes (BBML, NLML..), Trays, Casseroles, Linens, etc. The officer will provide reports and advise on a proactive procurement timeline.
 </p>
 <p>
  - Responsible for on-board product quality and quantity
 </p>
 <p>
  <strong>
   Reporting and document control
  </strong>
 </p>
 <p>
  - Perform any other assignment from the line manager or his designee.
 </p>
 <p>
  - Assist team members in performing their duties.
 </p>
 <p>
  - Provide quarterly/ monthly/ weekly reports or as per the line manager&rsquo;s request on all transactions commenced in the concerned period.
 </p>
</div>
<br /> <div id='job-id'>Job Id: jxi5IQCsylUzgCHpYHNjJC/y4dJJOwj+mGwLvVsYmxvDnfxAZb0u1wIuoqegGpNg6GzITcNLaNB5hCT9ekFJxrXo9fvkQzFI/w==</div>

Flight Experience Officer

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