sales manager

operations manager

finance manager

office manager

planning manager

duty manager

Accor

<div><b>Company Description</b><p><b><br>
OUR HABITAS is an experience-led global hospitality group dedicated to building and activating hotels in inspiring destinations, with community at the heart of our mission. With exciting upcoming openings in Todos Santos, Santa Teresa, and Los Cabos, we aim to create extraordinary experiences that positively impact lives by fostering deeper human connections. Join us in our commitment to redefining hospitality and enriching the travel experience.</b></p><b><br>
Job Description</b><p><b><br>
Job Summary:</b></p><p>
The <b>Duty Manager</b> is responsible for overseeing the daily operation of both <b>Habitas AlUla</b> and <b>Caravan by Habitas</b> during their shift. This leadership role ensures the smooth coordination of all departments and maintains the highest level of guest satisfaction, safety, and operational excellence. The Duty Manager acts as the key point of contact for guests, manages incidents, supports team performance, and represents senior management in their absence.<br>
</p><p><b>Key Responsibilities:</b></p><p><b>
Guest Services &amp; Experience</b></p><ul><li><p>
Serve as the primary point of contact for all guest inquiries, complaints, and emergencies during shift coverage.</p></li><li><p>
Ensure prompt resolution of guest issues with a focus on service recovery and satisfaction.</p></li><li><p>
Monitor VIP arrivals, special requests, and personalized guest experiences.</p></li><li><p>
Ensure consistent service standards across Habitas AlUla and Caravan by Habitas properties.</p></li></ul><p><b>
Operational Oversight</b></p><ul><li><p>
Supervise the daily operations across all departments, including Front Office, Housekeeping, F&amp;B, Security, Engineering, and Guest Experience.</p></li><li><p>
Conduct regular property and caravan site walk-throughs to ensure cleanliness, safety, and proper maintenance.</p></li><li><p>
Support departmental teams during peak times or in the event of staffing shortages.</p></li><li><p>
Review daily reports, occupancy forecasts, and handover notes for effective shift planning.</p></li></ul><p><b>
Staff Coordination</b></p><ul><li><p>
Act as the shift leader, ensuring effective communication among team members and departments.</p></li><li><p>
Assist in onboarding, coaching, and motivating staff during shift hours.</p></li><li><p>
Ensure staff adhere to company policies, grooming standards, and health &amp; safety protocols.</p></li></ul><p><b>
Crisis &amp; Incident Management</b></p><ul><li><p>
Respond to and manage emergencies, incidents, and guest health/safety concerns professionally and efficiently.</p></li><li><p>
Coordinate with relevant departments and authorities when required.</p></li><li><p>
Prepare and submit incident reports to management.</p></li></ul><b><br>
Qualifications</b><div><br>
Minimum 3&ndash;5 years of Front Office/Guest Service experience in luxury resorts or 5-star hotels, with at least 1&ndash;2 years in a supervisory/managerial role.<br>
<ul><li>Strong knowledge of front office systems, PMS, and night audit procedures.</li><li>Excellent communication and leadership skills, with the ability to handle pressure and make quick decisions.</li><li>Flexible, detail-oriented, and committed to delivering exceptional guest experiences.</li><li>Fluency in English is required; Arabic and other languages are an advantage.</li></ul></div><b><br>
Additional Information</b><ul><li><p><br>
Attention to detail and accuracy.</p></li><li><p>
Leadership and team supervision.</p></li><li><p>
Time management and ability to meet deadlines.</p></li><li><p>
Ethical decision-making and integrity.</p></li><li><p>
Adaptability in a dynamic, multicultural environment.</p></li></ul><div>
Warm, approachable, and confident personality.<br>
<ul><li>Strong problem-solving skills and guest-oriented mindset.</li><li>Ability to work independently and represent resort management at night.</li><li>High level of integrity and professionalism.</li></ul></div><p></p><div><br>
Safety &amp; Security<br>
<ul><li>Serve as the emergency contact and leader on duty for all safety incidents, medical situations, or guest emergencies.</li><li>Ensure all night staff follow health, safety, and security protocols.</li><li>Report incidents and take immediate corrective actions as necessary.</li></ul></div></div>

Duty Manager

Dr. Soliman Fakeeh Hospital Riyadh

<div>
 <p>
  Job Title: Duty Manager
 </p>
 <p>
  Fakeeh Care Entity: DSFH-R
 </p>
 <p>
  Division: DUTY MANAGERS
 </p>
 <p>
  Department: DUTY MANAGERS
 </p>
 <p>
  <br/>
 </p>
 <p>
  Skills and Abilities:
 </p>
 <p>
  - Must be clearly able to communicate with patients and their families, physicians
 </p>
 <p>
  and non-medical staff.
 </p>
 <p>
  - Should possess good organizational skills and be able to work in high stress
 </p>
 <p>
  situations.
 </p>
 <p>
  Experience:
 </p>
 <p>
  - Minimum of 1 year of administrative experience in administrative activities for
 </p>
 <p>
  MBBS.
 </p>
 <p>
  - 5 years of experience in managerial / supervisory role for non-physicians.
 </p>
 <p>
  Education:
 </p>
 <p>
  Bachelor&rsquo;s degree in medicine / Non physicians with health care management
 </p>
 <p>
  qualifications / Healthcare worker (Allied Health, Nurse) with administration
 </p>
 <p>
  experience.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Key Responsibilities and Duties:
 </p>
 <p>
  1. Serves as Duty Manager of the Inpatient &amp; Outpatient Services Departments. Supervises, coordinates and
 </p>
 <p>
  monitors the health care provided in the departments to promote efficient and effective delivery of quality
 </p>
 <p>
  health care.
 </p>
 <p>
  2. Compliance in daily report in writing to the management / officers and daily phone report to the CEO
 </p>
 <p>
  personally or his designee.
 </p>
 <p>
  3. Ensures daily reporting of operational notes including census and codes, admission in critical areas, and any
 </p>
 <p>
  other issues requested by the CEO or his designee, including security and safety guidelines, ethical guidelines,
 </p>
 <p>
  and delays in maintenance (within the Fakeeh Health Care facility premises and to / from external facilities).
 </p>
 <p>
  4. Provides direction and control over all inpatients &amp; Outpatient departments/units activities during assigned
 </p>
 <p>
  period.
 </p>
 <p>
  5. Communicates with company&rsquo;s approval office regarding any insurance patient or finance for cash issues.
 </p>
 <p>
  6. Communicates with other healthcare facilities for transfer patients from / to Fakeeh Health Care facility and
 </p>
 <p>
  coordinating with EMS regarding the transportation process.
 </p>
 <p>
  7. Takes immediate actions with lifesaving cases admitted in ER after medical justification from the treatment
 </p>
 <p>
  physician.
 </p>
 <p>
  8. Coordinates with the security department to report traffic accidents brought to the Fakeeh Health Care
 </p>
 <p>
  facility, suspicious patient conditions, and confirmed suicide attempts to MOI.
 </p>
 <p>
  9. Aligns with Medical Chairpersons, Medical Staff of Inpatient Services, and other staff to coordinate
 </p>
 <p>
  healthcare delivery and implement Fakeeh Care policies and procedures as needed.
 </p>
 <p>
  10. Maintains frequent contact with patients and their families to solve problems and assure their satisfaction in
 </p>
 <p>
  coordination with the patient experience department.
 </p>
 <p>
  11. Externally, maintains contact with companies and outside doctors dealing with the Fakeeh Health Care
 </p>
 <p>
  facility, local authorities as assigned and needed (MOH, insurance companies).
 </p>
 <p>
  12. Ensures the implementation of all Fakeeh Care policies and procedures during the assigned period.
 </p>
</div>


Crowne Plaza Hotel

<div><div>We like to lead from the front. So, we&rsquo;re looking for a Duty Manager who sets their own high standards across everything from cleanliness to productivity. You&rsquo;ll champion our &lsquo;one team&rsquo; approach to make sure you and your team deal effectively and efficiently with all guest complaints, queries and suggestions</div><br>
<div>
<br>
</div><div>A little taste of your day-to-day:</div><br>
<div>
<br>
</div><div>Every day is different at IHG, but you&rsquo;ll mostly be:
</div><ul><li> Leading the way &ndash; managing guest experiences, team performance and hotel operations
</li></ul><ul><li> Prioritising workload and ensuring your team deliver authentic, memorable experiences
</li></ul><ul><li> Developing your team&rsquo;s skills to drive results that positively impact on hotel performance
</li></ul><ul><li> Having authentic conversations with guests to resolve issues, queries or concerns
</li></ul><ul><li> Being first point of contact for any critical emergency situations</li></ul><br>
<div>
<br>
</div><div>What We need from you:</div><br>
<div>
</div><ul><li> Minimum Diploma or equivalent, some college preferred
</li></ul><ul><li> 2 years&rsquo; front desk/guest service leader experience
</li></ul><ul><li> Must be fluent in spoken and written English
</li></ul><ul><li> Other languages may be preferred
</li></ul><ul><li> Basic mathematics skills
</li></ul><ul><li> Excellent communication, problem solving, reasoning and motivational skills
</li></ul><ul><li> Long periods of standing in the front desk areas and occasional lifting of heavy items
</li></ul><ul><li> Working knowledge of hotel property management systems like Opera beneficial
</li></ul><ul><li> Willingness to work evenings and weekends<br>
</li></ul><div></div><br>
<div>What you can expect from us:<br>
</div><div></div><br>
<div>We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life &ndash; including a full uniform, impressive room discounts and some of the best training in the business.<br>
</div><div></div><br>
<div>Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.<br>
</div><div></div><br>
<div>IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well &ndash; both inside and outside of work &ndash; and through our myWellbeing
</div><div>framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.<br>
</div><div></div><br>
<div>So, join us and you&rsquo;ll become part of our ever-growing global family.
</div><p>
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</p></div>

Marriott International

<div>
 <strong>
  Additional Information
  <br/>
  <br/>
 </strong>
 <strong>
  Job Number
 </strong>
 25110195
 <br/>
 <br/>
 <strong>
  Job Category
 </strong>
 Rooms &amp; Guest Services Operations
 <br/>
 <br/>
 <strong>
  Location
 </strong>
 W Riyadh - KAFD, Area 1 Al Aqeeq Street Financial District, Riyadh, Saudi Arabia, Saudi Arabia, 13519VIEW ON MAP
 <br/>
 <br/>
 <strong>
  Schedule
 </strong>
 Full Time
 <br/>
 <br/>
 <strong>
  Located Remotely?
 </strong>
 N
 <br/>
 <br/>
 <strong>
  Position Type
 </strong>
 Management
 <br/>
 <br/>
 <strong>
  Job Summary
  <br/>
  <br/>
 </strong>
 Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.
 <br/>
 <br/>
 <strong>
  CANDIDATE PROFILE
  <br/>
  <br/>
 </strong>
 <strong>
  Education And Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
   <br/>
   <br/>
  </li>
 </ul>
 OR
 <br/>
 <br/>
 <ul>
  <li>
   2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  CORE WORK ACTIVITIES
  <br/>
  <br/>
 </strong>
 <strong>
  Supporting Property Operations and Guest Relations Needs
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.
  </li>
  <li>
   Communicates any variations to the established norms to the appropriate department in a timely manner.
  </li>
  <li>
   Sends copy of MOD report to all departments on a daily basis.
  </li>
  <li>
   Strives to improve service performance.
  </li>
  <li>
   Ensures compliance with all policies, standards and procedures.
  </li>
  <li>
   Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Supporting Profitability Goals
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Understands and complies with loss prevention policies and procedures.
  </li>
  <li>
   Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
  </li>
  <li>
   Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Managing The Guest Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.
  </li>
  <li>
   Empowers employees to provide excellent customer service.
  </li>
  <li>
   Provides immediate assistance to guests as requested.
  </li>
  <li>
   Serves as a leader in displaying outstanding hospitality skills.
  </li>
  <li>
   Sets a positive example for guest relations.
  </li>
  <li>
   Responds to and handles guest problems and complaints.
  </li>
  <li>
   Ensures employees understand customer service expectations and parameters.
  </li>
  <li>
   Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.
  </li>
  <li>
   Participates in the development and implementation of corrective action plans to improve guest satisfaction.
  </li>
  <li>
   Records guest issues in the guest response tracking system.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Assisting Human Resources Activities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Participates as needed in the investigation of employee and guest accidents.
  </li>
  <li>
   Observes service behaviors of employees and providing feedback to individuals.
  </li>
  <li>
   Conducts regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance.
  </li>
  <li>
   Celebrates successes and publicly recognizes the contributions of team members.
  </li>
  <li>
   Ensures employees are cross-trained to support successfully daily operations.
  </li>
  <li>
   Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.
  </li>
  <li>
   Understands and, if necessary, implements all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
  <br/>
  <br/>
 </em>
 W Hotels&rsquo; mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We&rsquo;re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests&rsquo; passions to life. If you are original, innovative, and always looking towards the future of what&rsquo;s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International.
 <strong>
  Be
 </strong>
 where you can do your best work,
 <strong>
  begin
 </strong>
 your purpose,
 <strong>
  belong
 </strong>
 to an amazing global team, and
 <strong>
  become
 </strong>
 the best version of you.
</div>


daa International

<div>
 <p>
  <strong>
   We unlock value for Airport Owners and Investors.
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   daa International
  </strong>
  was established in early 2014 to leverage the expertise, track record, and experience embedded in the daa Group companies and make it available to the market. It does this by reaching into the organization and assembling skilled teams to deliver customized solutions to unlock value in airports for investors and state owners. The group's capability covers all aspects of airport ownership, investment, and commercial operation. With over 5,000 employees across the group, daa International can draw on a vast pool of subject matter proficiency.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Working at
  <strong>
   daa International
  </strong>
  offers a fast-paced environment with a variety of opportunities for every airport professional. We provide a unique environment where you work alongside high preforming industry leaders, join a culture that embraces equality, inclusion and diversity and where continuous development and collaboration is at the forefront.
 </p>
 <p>
  <br/>
 </p>
 <p>
  The
  <strong>
   Airport Duty Manager
  </strong>
  is responsible for the efficient and effective tactical management of the processes, resources, and facilities within Red Sea International Airport. The role includes terminals, airside, operations personnel, passenger flows and roads, and all airport facilities. ADMs are responsible for ensuring the integrity and efficiency of daily airport operations which includes managing irregular operations and emergency situations. The responsibilities also include day of compliance with Airport regulations and standards. The ADM is a representative of senior management in their absence (during shifts).
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <em>
    Key Responsibilities:
   </em>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Leadership Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Provides frontline team exceptional support through a variety of mechanisms for them to deliver superior guest experience
  </li>
  <li>
   Coach and mentor frontline team members in skills, knowledge, and guest experience.
  </li>
  <li>
   Ensure that all HR policies and processes are applied according to HR regulations.
  </li>
  <li>
   Lead, motivate and develop successful long-term relationships with direct reports
  </li>
  <li>
   Drive a safety culture at RSI and ensure day-to-day operations at RSI are in accordance with compliance regulations, ready for &ldquo;everyday auditability&rdquo;.
  </li>
  <li>
   Play a leading role in business planning and management discussions within the RSI Senior Management team.
  </li>
  <li>
   Provide feedback to the wider business and support the ethos of continuous improvement within the guest experience.
  </li>
  <li>
   Develop a strong relationship with the client and 3rd party operators to be positioned as a trusted partner.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Guest Delivery Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Implement and drive strategic plans, both short-term and long-term for enhancing the guest experience at RSI to deliver an outstanding &ldquo;best in class&rdquo; guest experience at RSI.
  </li>
  <li>
   Continually improve and develop the guest experience strategy, developing and implementing improvement through innovation to make us better and world class in what we do.
  </li>
  <li>
   Analyse operational and guest experience data, key performance indicators and database information to put measures in place to ensure ownership and continuous improvement.
  </li>
  <li>
   Ensure guests are provided with timely resolution to query management within agreed turnaround times.
  </li>
  <li>
   Co-ordinate and manage guest experience projects and initiatives.
  </li>
  <li>
   Evaluating and resolving guest complaints to ensure satisfaction with services and to prevent problems from occurring again in the future.
  </li>
  <li>
   Build relationships with stakeholders and the airport communities to create a &lsquo;sense of place&rsquo; and the RSI &lsquo;voice,&rsquo; through guest-centric initiatives.
  </li>
  <li>
   Act as an advocate for RSI in addressing guest needs and when required, coordinate those outcomes with the appropriate business areas for resolution.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Operational Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Oversee daily operations and guest experience at RSI ensuring strong working relationships with internal and external stakeholders.
  </li>
  <li>
   Ensure the safety management system is being fully implemented in relation to day-to-day operations at RSI.
  </li>
  <li>
   Ensure terminal operations are carried out in line with operational policies, processes, and procedures in line with the policy framework, set standards, GACA and national/international regulations.
  </li>
  <li>
   Drive and coordinate contingency plans for the Terminal in the event of an emergency or system breakdown to ensure minimum disruption to experience and the safety of guests and employees.
  </li>
  <li>
   Operationally manage RSI; ensuring effective communication so that relevant parties and stakeholders are aware of any operational issues affecting the performance of the airport.
  </li>
  <li>
   Measure and report on the processes, controls and performance of RSI using ACI ASQ, Skytrax ratings, guest feedback, SLAs and KPIs.
  </li>
  <li>
   Produce daily/shift reports and ensure that any issues that arise are followed through to conclusion.
  </li>
  <li>
   Co-ordinate the daily Airport Operations Plan (AOP) and engage with stakeholders on a shift basis to harmonise the guest experience through the process.
  </li>
  <li>
   Proactively and dynamically manage the operation, resolving problems and making decisions as they arise.
  </li>
  <li>
   Manage the operational response to unplanned airport incidents and major irregular events including all aircraft emergency and distress events. Ensuring that responses are in line with all procedures.
  </li>
  <li>
   Co-ordinate projects with wider RSI airport operations and maintenance to ensure they are running to plan and have minimum impact on the terminal operation.
  </li>
  <li>
   Work with handling agents, airlines, state agencies, international regulators, suppliers, contractors, other terminal tenants, and stakeholders to ensure that the highest level of service standards are delivered and maintained.
  </li>
  <li>
   Conduct comprehensive operational status handovers with ADMs coming on shift.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <em>
    Requirements:
   </em>
  </strong>
 </p>
 <ul>
  <li>
   <strong>
    Saudi National
   </strong>
  </li>
  <li>
   Bachelor&rsquo;s degree in aviation management, Airport Operations, or a related field.
  </li>
  <li>
   Minimum 5 years' experience in Aerodrome/Operations Management.
  </li>
  <li>
   Knowledge of Airport Operations, Airport Security, and Aerodrome Safety.
  </li>
  <li>
   ACI, ICAO, IATA, GACA, Customer experience certificates. (Preferred)
  </li>
  <li>
   Knowledge of GACA requirements.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Wishing you all the best!
  </strong>
 </p>
</div>


Airport Duty Manager

Riyadh Air

<div>About the Company:
<p>
Riyadh Air (RX), headquartered in the Saudi Capital, is the new national airline that&rsquo;s shaping the future of flying. It seeks to lead the aviation industry by transforming Saudi Arabia into a global aviation and trade hub &ndash; a digitally native airline that will connect the kingdom to more than 100 destinations.
</p>About the Role:
<p>
Are you passionate about aviation and thrive in a dynamic and robust setting? We're looking for a dynamic professional to be the heartbeat of our airport operations.</p><p></p><p><br>
This dynamic role will be responsible for overseeing and coordinating all aspects of ground handling activities during their shift to ensure safe, on-time, and efficient turnaround of flights.</p><p></p><p><br>
Acting as the senior operational representative on duty, the role ensures compliance with regulatory requirements, airline standards, and customer service expectations.</p><p></p><p><br>
You will lead the operational team, liaise with internal and external stakeholders, and provides real-time solutions to operational challenges, disruptions, and service recovery situations.</p><p></p><p><br>
As the primary liaison between airport service providers and airport users, your mandate will be to ensure all passenger and aircraft handling activities comply with established safety and security standards, whilst also providing insights and recommendations for enhancing the efficiency and effectiveness of daily operations.</p><p></p><p><i><br>
If you love a fast-paced environment, thrive on making real-time decisions, and enjoy leading teams with purpose and positivity, this role is your runway.</i></p>
About You:
<p>
Degree qualified, you will demonstrate at least 5 years of experience in Aviation Ground Operations.</p><p></p><p><br>
Naturally, you will demonstrate knowledge and an understanding of DCS, weight and balance, ramp handling, dangerous goods regulations, industry regulations, safety standards, and ground operations best practices.</p><p></p><p><br>
We&rsquo;d love to hear from you even more if you have professional certification in Aviation, Airport Operations, or Management (IATA, ICAO, or ACI).</p><p></p><p><br>
This is your opportunity to shape the future of air travel. Bring your best and show us why you can own this position within Riyadh Air.</p><p></p><p><br>
Please submit your application by clicking on the Apply button. Our Talent Acquisition team will be reviewing applications shortly.</p></div>

Duty Manager - North Africa

Qatar Airways

<div><div><div><div><div><div><div><div>Job title
</div><div>Airport Services Duty Supervisor - Tabuk
</div></div><div><div>Ref #
</div><div>227574
</div></div><div><div>Location
</div><div>Kingdom Of Saudi Arabia - Tabuk
</div></div><div><div>Job family
</div><div>Cargo &amp; Airport Operations
</div></div><div><div><ul><li>Closing date: 29-Oct-2025</li></ul><br>
</div></div></div></div></div><div><div><div><div><div><p><b>About the role:</b></p><p>
We are pleased to announce an exciting opportunity to join Qatar Airways Ground Services to be based in Tabuk, Kingdom of Saudi Arabia as Airport Services Duty Supervisor.</p><p>
Reporting directly to the Duty Officer you will supervise your team to deliver exceptional customer service to our customers to ensure they receive the award winning 5-star service Qatar Airways is renowned for. You will also be required to support the Airport Services Manager when needed as well as displaying excellent skills to deal with flight delays, disruptions, denied boarding and any other challenges.</p><p>
Key accountabilities include:</p><ul><li>
Act as station coordinator in liaison with the ground handling agent and QR.</li><li>
Ensure the progress towards on-time flight closure and passenger boarding by supervising the airport team in achieving on-time performance.</li><li>
Supervising the airport team to ensure on-time flight closure and working towards overall on-time performance.</li><li>
Plan efficient duty allocations of manpower during duty periods for Customer Service Agents.</li><li>
Provide support to the Airport Services Duty Officer in case of flight disruptions, misconnections and other passenger related disruptions.</li><li>
Perform the aircraft turnaround check (ATC) duty as assigned by the Airport Services Manager to ensure safe operation of QR ground ramp product.</li><li>
Generate various reports and always keep the workplace neat and tidy as well as offering support to the Airport Services Manager.</li><li>
Primary contact for all agents who may need assistance with questions, problems or discrepancies.</li><li>
Ensure compliance to all relevant safety, security, quality and environmental management policies, procedures and controls across the operations to ensure safety, security, legislative compliance and delivery of high quality service with a responsible environmental attitude.</li></ul><p>
Be part of an extraordinary story</p><p>
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.</p><p>
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what&rsquo;s never been done before. Together, everything is possible</p>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualifications
</b></h3></div></div><div><div><div><div><p>The successful candidate will have the following qualifications and skills:</p><ul><li>
Relevant College or University qualification.</li><li>
Minimum 4 years of relevant experience in an airline or reputed Ground Handling Operations at supervisory level.</li><li>
Excellent communication skills with fluency in English language.</li><li>
Knowledge of Weight and Balance, Ramp handling and Dangerous Goods Regulations.</li><li>
Able to perform duties under pressure whilst maintaining the highest levels of customer service standards.</li><li>
Good understanding of conditions of carriage, International Civil Aviation Safety and Security procedures.</li><li>
Experience in areas such as Passenger Services, Baggage Services, Ground Operations, Dangerous Goods Regulations and ramp handling.</li><li>
High level of computer literacy.</li><li>
Excellent customer focus and service delivery.</li></ul><p>
About Qatar Airways Group:</p><p>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before. So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.</p><br>
</div></div><div></div><div><div><br>
<div><b>About Qatar Airways Group
</b></div><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
<br>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.<br>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=227574</div></div></div></div></div></div></div></div>

Airport Services Duty Supervisor - Tabuk

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