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e commerce chat sales executive

Tech Cuber

Location: Gulshan-e-Iqbal, Block 6 Shift Timing: Night Shift (9:00 PM &ndash; 6:00 AM) Employment Type: On-siteJob DescriptionWe are looking for a Chat Sales Executive to handle customer inquiries and sales through live chat. This role is ideal for freshers or candidates with strong written English and good communication skills.Responsibilities<ul><li>Respond to customer queries via live chat professionally</li><li>Assist customers with product/service information</li><li>Convert chats into successful sales</li><li>Maintain chat quality, accuracy, and response time</li><li>Follow company chat and sales guidelines</li></ul>Requirements<ul><li>Freshers are encouraged to apply</li><li>Strong written English communication skills</li><li>O-Level / A-Level / English language certificate preferred</li><li>Ability to handle multiple chats efficiently</li><li>Basic computer and typing skills</li></ul>Preferred (Plus Point)<ul><li>Prior chat support or sales experience</li><li>Customer service or sales mindset</li></ul>What We Offer<ul><li>Training provided</li><li>Growth opportunities</li><li>Supportive work environment</li></ul>Job Type: Full-timeWork Location: In person

E-Commerce Chat Sales Executive

NXT Labs

<div><h4 class="jobSectionHeader">Key Responsibilities</h4><ul><li>
Achieve and exceed a monthly sales target of USD 5,000 through e-commerce channels.</li><li>
Manage and convert leads from website inquiries, social media, marketplaces, and chat platforms.</li><li>
Engage with customers via email, chat, WhatsApp, and calls to close sales.</li><li>
Maintain accurate records of sales activities, leads, and conversions.</li><li>
Follow up with potential customers to maximize conversion rates.</li><li>
Coordinate with marketing and operations teams to improve sales performance.</li><li>
Handle customer objections professionally and ensure high customer satisfaction.</li><li>
Provide daily and weekly sales performance reports to management.</li></ul><h4 class="jobSectionHeader">
Required Skills &amp; Qualifications</h4><ul><li>
Proven experience in e-commerce or online sales (preferred).</li><li>
Strong communication and negotiation skills.</li><li>
Ability to work with sales targets and KPIs.</li><li>
Familiarity with CRM tools, online marketplaces, and digital sales platforms.</li><li>
Self-motivated, goal-oriented, and result-focused mindset.</li><li>
Basic understanding of online marketing and customer behavior.</li></ul>
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E-commerce Sales Executive

Chat-Based Sales Executive

Pakpace

An E-commerce Customer Support Associate is responsible for assisting online customers by resolving inquiries, processing orders, handling returns/exchanges, and ensuring a smooth and positive shopping experience. This role involves communication through email, chat, phone, and social media, depending on the company&rsquo;s channels.Key Responsibilities<ul><li>&middot; Respond to customer inquiries regarding products, orders, payments, shipping, and returns.</li><li>&middot; Assist customers via email, live chat, phone, or social media platforms.</li><li>&middot; Process and track orders, refunds, replacements, and cancellations.</li><li>&middot; Coordinate with logistics, warehouse, and operations teams to resolve delivery issues.</li><li>&middot; Manage customer complaints professionally and provide effective solutions.</li><li>&middot; Update customer information and maintain accurate records using CRM or e-commerce platforms.</li><li>&middot; Help customers navigate the website and troubleshoot account or payment issues.</li><li>&middot; Monitor and escalate system or product issues to relevant departments.</li><li>&middot; Ensure high levels of customer satisfaction by providing timely and empathetic support.</li><li>&middot; Understand company products and promotions to guide customers effectively.</li><li>Skills &amp; Qualifications</li><li>&middot; Strong communication skills (written and verbal).</li><li>&middot; Customer-focused mindset with patience and problem-solving ability.</li><li>&middot; Familiarity with e-commerce platforms (Shopify, Amazon Seller Central, WooCommerce, etc.) is a plus.</li><li>&middot; Basic understanding of order processing, shipping, and return policies.</li><li>&middot; Ability to multitask and work in a fast-paced environment.</li></ul>Key Competencies<ul><li>&middot; Empathy and active listening</li><li>&middot; Conflict resolution</li><li>&middot; Time management</li><li>&middot; Attention to detail</li><li>&middot; Team collaboration</li></ul>Job Type: Full-timePay: Rs20,000.00 - Rs30,000.00 per monthWork Location: In person

Customer Support (E -Commerce)

IT Verticals Inc

Job SummaryWe are looking for a motivated and experienced E-Commerce Account Executive to manage and grow our e-commerce accounts. The ideal candidate will have hands-on experience in e-commerce, SEO, and sales, and will work closely with customers, retailers, and internal teams to drive revenue growth, improve brand visibility, and ensure excellent customer satisfaction.Key Responsibilities<ul><li>Manage and maintain strong relationships with existing customers through regular communication.</li></ul><ul><li>Act as the primary liaison between customers and internal departments.</li></ul><ul><li>Respond promptly to customer complaints and ensure timely resolution.</li></ul><ul><li>Support account retention and growth through strategic planning and sales initiatives.</li></ul><ul><li>Coordinate merchandising and promotional activities with retailers.</li></ul><ul><li>Monitor account performance and identify opportunities for revenue growth.</li></ul><ul><li>Manage inventory requirements in coordination with suppliers, brokers, purchasing, and operations teams.</li></ul><ul><li>Ensure timely product availability while minimizing dead stock, slow-moving inventory, and stock-outs.</li></ul><ul><li>Coordinate with purchasing, accounting, and information services departments as needed.</li></ul><ul><li>Attend customer meetings and virtual sessions to maintain positive relationships.</li></ul><ul><li>Perform other duties as assigned and work effectively under pressure.</li></ul>Requirements<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Marketing, Business Administration, or related field</li></ul><ul><li>4&ndash;5 years of experience in e-commerce, sales, or account handling</li></ul><ul><li>Strong communication and relationship management skills</li></ul><ul><li>Understanding of e-commerce platforms, merchandising, and promotions</li></ul><ul><li>Ability to work independently during night shift hours</li></ul><ul><li>Must have a professional video setup for Zoom meetings with customers</li></ul>Job Type: Full-timeWork Location: In person

E-Commerce Account Executive (Night Shift)

Techdot solutions

Job Title: Sales Executive &ndash; Tech Dot Solution Location: Gulistan-e-Johar, Block 12, Karachi (On-site) Shift Timing: 8:00 PM &ndash; 5:00 AM (Night Shift) Job Type: Full-TimeJob Description: Tech Dot Solution is seeking a dynamic Sales Executive with experience in selling design, creative, or marketing services. The ideal candidate is confident in client communication, understands creative industry needs, and can achieve sales targets while ensuring client satisfaction.Responsibilities:<ul><li>Handle inbound and outbound leads through chat, email, and calls</li><li>Identify client needs and present appropriate creative solutions</li><li>Close sales and maintain long-term client relationships</li><li>Meet monthly targets and contribute to overall team growth</li></ul>Requirements:<ul><li>1&ndash;3 years of experience in sales (preferably in design, creative, or marketing services)</li><li>Strong communication and negotiation skills</li><li>Basic understanding of design, branding, or web concepts</li><li>Self-motivated, resilient, and open to feedback</li></ul>Compensation: Competitive salary with performance-based incentivesApply now and be part of Tech Dot Solution&rsquo;s Sales Team!Send your resume to hr@techdotsolution.com now!WhatsApp: +92 317 8161581Job Type: Full-timePay: From Rs35,000.00 per monthWork Location: On the road

Sales Executive

Axecom Private Ltd.

Job Title: TikTok Shop Account ExecutiveLocation: Onsite Position Type: Full-Time Timings: 8:00 PM - 5:00 AM, Monday - FridayJob Overview:We are seeking a proactive and detail-oriented TikTok Shop Account Executive to manage and grow TikTok Shop accounts. The ideal candidate will be responsible for product listings, order management, coordination with creators, and ensuring smooth day-to-day operations of TikTok Shop stores. This role requires strong communication skills, platform knowledge, and the ability to work in a fast-paced e-commerce environment.Key Responsibilities<ul><li>Manage and operate TikTok Shop accounts on a daily basis.</li><li>Upload, optimize, and maintain product listings according to platform guidelines.</li><li>Coordinate with influencers, creators, and internal teams for product promotions.</li><li>Monitor orders, returns, cancellations, and customer inquiries.</li><li>Track sales performance, campaign results, and account health metrics.</li><li>Ensure compliance with TikTok Shop policies and best practices.</li><li>Resolve account-related issues and support smooth fulfillment processes.</li><li>Prepare performance reports and share insights with management.</li></ul>Requirements<ul><li>Basic to intermediate knowledge of TikTok Shop or e-commerce platforms.</li><li>Strong English communication skills (verbal and written).</li><li>Good computer literacy and familiarity with dashboards and analytics tools.</li><li>Ability to multitask, meet deadlines, and work independently.</li><li>Prior experience in e-commerce, social commerce, or account management is a plus.</li><li>Fresh candidates with relevant knowledge and a willingness to learn are encouraged to apply.</li></ul>Job Type: Full-timeWork Location: In person

TikTok Shop Account Executive

Explore 990+ E commerce chat sales executive in Karachi this January. Find roles across top companies and apply now to boost your career.