business development manager Jobs in Riyadh

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NICE ONE

<div>Bring your ecommerce expertise to Nice One as a Salla Ecommerce Manager, responsible for managing and growing our Salla-based storefronts, optimizing customer experience, and driving measurable commercial results. This role is open to all candidates and supports diversity and inclusion. The ideal candidate combines ecommerce platform knowledge, commercial and technical curiosity, and strong cross-functional collaboration skills.<h2 class="jobSectionHeader">
Primary Responsibilities &ndash; Run, optimize, and grow Salla storefronts</h2><h3 class="jobSectionHeader">
Key Responsibilities</h3>
Salla Store Management (Salla Operations)<ul><li>
Manage and operate the Salla e-commerce store on a daily basis with high efficiency.</li><li>
Upload and maintain accurate product data, including images, descriptions, pricing, and inventory levels.</li><li>
Organize store structure by managing categories and collections to ensure smooth navigation and an enhanced user experience.</li><li>
Plan and execute promotions, discounts, and coupon campaigns to support sales objectives.</li></ul>
Order Management &amp; Operations<ul><li>
Oversee the full order lifecycle from placement to delivery, ensuring a seamless customer experience.</li><li>
Coordinate with cross-functional teams to ensure timely and efficient execution of operational tasks.</li><li>
Resolve order-related issues such as delays, cancellations, and returns in a professional manner.</li><li>
Monitor and manage inventory levels within the system to maintain optimal stock availability.</li></ul>
User Experience Optimization (UX)<ul><li>
Enhance and optimize the storefront interface to improve usability and visual appeal.</li><li>
Improve product detail pages to provide clear, compelling information that supports purchase decisions.</li><li>
Analyze and reduce cart abandonment rates by optimizing the customer journey.</li><li>
Conduct continuous testing and improvements to enhance user experience and increase conversion rates.</li></ul><h3 class="jobSectionHeader">
Qualifications and Skills &ndash; Practical ecommerce operator with technical fluency</h3><ul><li>
Bachelor&rsquo;s degree in business, marketing, computer science, or a related field, or equivalent practical experience.</li><li>
3+ years of hands-on experience managing ecommerce storefronts (preferably Salla or similar platforms) with demonstrated impact on sales and conversion metrics.</li><li>
Strong familiarity with Salla configuration, themes, product management, and extension/integration ecosystems; experience with Shopify, WooCommerce, or other platforms is a plus.</li><li>
Comfortable with basic technical tasks and coordination: REST APIs, CSV imports/exports, data mappings, and working with developer teams to scope changes.</li><li>
Analytical mindset with experience using analytics tools (Google Analytics, Salla analytics, or similar) and SQL or spreadsheet-driven analysis to inform decisions.</li><li>
Experience with CRO techniques, A/B testing tools, and UX best practices to improve site performance and funnel conversion.</li><li>
Excellent project management skills: able to prioritize work, manage multiple initiatives, and deliver on schedule in a fast-paced environment.</li><li>
Strong communication skills in English; ability to write clear product copy and collaborate with cross-functional teams including marketing, operations, and engineering.</li></ul></div>

Salla E-commerce Manager

AL MUTAWA & SAHNI Co.

About the RoleAre you young, driven, and ready to lead something exciting? Our Company is launching a new emergency mobile service in Saudi, focused on on-demand tire changes, oil top-ups, and essential auto parts &mdash; delivered straight to the customer&rsquo;s location.We're looking for a hands-on, energetic operations leader to build and run the service from day one. This is your chance to take full ownership of launching a brand-new division in the booming automotive services space.Key Responsibilities<ul><li>Launch and manage Saudi's mobile tire/lube/parts response team.</li><li>Oversee daily field operations, from dispatch to service completion.</li><li>Hire and supervise a small team of drivers and technicians.</li><li>Coordinate with suppliers, manage inventory and ensure timely restocking.</li><li>Use mobile apps and GPS tools to track teams and optimize delivery times.</li><li>Handle customer calls, complaints, and urgent requests.</li><li>Work closely with marketing to drive visibility and promotions.</li><li>Ensure service vehicles are equipped, branded, and maintained.</li><li>Prepare daily/weekly reports for management.</li></ul>What We&rsquo;re Looking For<ul><li>Age: Under 35 preferred</li><li>Experience:</li><li>3+ years in operations, logistics, or mobile services.</li><li>Prior experience in automotive (tires/lubes/parts) is a strong advantage.</li><li>Skills:</li><li>Leadership and team management</li><li>Strong communication (English &amp; Arabic required)</li><li>Tech-savvy (mobile apps, CRMs, tracking tools)</li><li>Customer-focused and solutions-oriented</li><li>License: Valid Bahrain driving license required</li><li>Personality: Energetic, hands-on, reliable, and ready to hustle.</li></ul>Job Type: Full-timePay: ﷼8,000.00 - ﷼12,000.00 per month

E Commerce Manager- Auto Parts & Tires

Kaffu Salla

<div>We are looking for a E-commerce Store Manager to oversee the day-to-day operations of an online store on Salla, optimize store performance, and enhance the customer shopping experience.
This role is ideal for someone with hands-on experience in managing e-commerce stores, improving product presentation, coordinating promotions, and driving better store performance through continuous optimization.
Key Responsibilities
Manage the day-to-day operations of the Salla store and ensure smooth store performance.
Upload, update, and organize products, collections, and store categories.
Optimize product pages, descriptions, images, and store merchandising for better conversion.
Coordinate promotions, discount campaigns, banners, and seasonal offers within the store.
Monitor store performance metrics and identify areas for improvement.
Work closely with marketing, content, and design to improve store presentation and customer journey.
Ensure the store experience is clear, attractive, and conversion-focused.
Support in implementing apps, store settings, and operational improvements when needed. 
Requirements 
<ul><li><ul><li><ul><li>
Proven experience managing e-commerce stores, preferably on Salla
</li><li>Strong understanding of product setup, merchandising, promotions, and store optimization
</li><li>Ability to track performance and identify actionable improvements
</li><li>Good coordination skills across marketing, content, and design
</li><li>Detail-oriented, organized, and commercially aware
</li><li>Experience in beauty, cosmetics, or consumer brands is a plus</li></ul></li></ul></li></ul>
Preferred / Nice to Have يفضل وجوده<ul><li>
Experience working directly with Salla merchants or in a similar e-commerce platform.</li><li>
Background in digital marketing or customer service roles.</li><li>
Familiarity with inventory management and order fulfillment processes.</li></ul> 
Important Note
This role is crucial in supporting Salla merchants through Kaffu Salla and directly contributes to their success in the e-commerce landscape.</div>

E-commerce Store Manager (Salla Merchants)

Beauty Steps Inc.

We are looking for an experienced E-commerce Key Account Manager to manage and grow our presence across major online marketplaces in Saudi Arabia, including Noon &amp; Amazon.Key Responsibilities:<ul><li>Manage and develop relationships with key e-commerce platforms (Noon, Amazon, and other marketplaces).</li><li>Drive sales growth through strategic planning, promotions, and visibility optimization.</li><li>Negotiate commercial agreements, campaigns, and platform placements.</li><li>Monitor sales performance, pricing, and stock levels to maximize revenue.</li><li>Analyze data and generate accurate reports with actionable insights.</li><li>Coordinate internally with marketing, supply chain, and sales teams to ensure smooth operations.</li></ul>Requirements:<ul><li>3&ndash;5 years of experience in E-commerce / Marketplace account management.</li><li>Strong experience working with Noon and/or Amazon KSA.</li><li>Proven track record in driving online sales growth.</li><li>Advanced Excel and data analysis skills.</li><li>Strong negotiation and communication skills.</li><li>Fluent in Arabic and English.</li></ul>Preferred:<ul><li>Experience in beauty, skincare, or FMCG industry.</li><li>Familiarity with marketplace tools (Seller Central, Noon systems, etc.).</li></ul>Key Competencies:<ul><li>Results-driven with strong commercial mindset.</li><li>Excellent stakeholder management skills.</li><li>Ability to work under pressure and manage multiple accounts.</li></ul>How to Apply:If you are interested in this opportunity, please send your CV to: HR@beautysteps.saJob Type: Full-timeWork Location: In person

E-commerce Key Account Manager (Noon & Amazon)

Amazon

<div>
 
 Description
 
 
 
 We are looking for a talented leader to improve selection for the Marketplace business . He or she will also contribute to set the strategic vision for additional opportunities for Amazon&rsquo;s Marketplace.
 
 
 The Amazon Marketplace organization drives the Selling on Amazon business and develops solutions that enable millions of Selling Partners around the world to sell on Amazon. This Manager will execute this vision, leading across functional and technical teams, delivering a world class experience for both buyers and Selling Partners for the categories. Candidates must be able to influence across multiple company organizations, and have a good understanding of today&rsquo;s global business environment. The ideal candidates will have a background in international business, product and program management, and e-commerce.
 
 
 
 Responsibilities Include
 
 
 
 On-boarding new selection to Amazon via Photoshoot at seller location, Content creation and optimization, data formatting, barcode scanning and bringing offline selection to online
 
 
 Owning end-to-end the Selling Partner experience in SA for set of categories to improve selection of the category- by creating high quality listings that generate new business for our sellers
 
 
 Partnering with business and technical teams to grow new listings on Amazon marketplace.
 
 
 Identifying and driving new opportunities for Amazon&rsquo;s Marketplace business by delivering high quality product listings.
 
 
 As part of our commitment to complying with national labor laws and applicable legislations in the Kingdom of Saudi Arabia, this position is open to candidates who fulfill the specific nationality criteria stipulated by local regulations.
 
 
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 1+ years of sales experience
 </li>
 <li>
 Bachelor's degree
 </li>
 <li>
 Knowledge of basic HTML, Photoshop, SQL, Excel and Marketing Analytics
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Experience in using Microsoft Excel to manipulate and analyze large sets of data
 </li>
 <li>
 Skilled at Content creation and product page optimization
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Afaq Q Tech General Trading
 
 
 Job ID: A3139405
</div>

Account Manager Associate, MENA Marketplace

Amazon.com

<div><h2 class="jobSectionHeader">DESCRIPTION</h2>
As digital payments evolve in the Middle East (MENA), organizations are going through digital transformation and looking for simpler, safer, and affordable ways to process payments, coupled with a change in consumer behavior in favor of paying for products and services online. Amazon Payments is at the forefront of innovation, re-imagining payments in the MENA region. At Amazon, we have a long history of providing innovative solutions for our customers. We build trusted, simple, and affordable payment experiences for our customers and solve for challenges such as increasing electronic payment coverage, increasing purchasing power at checkout, mitigating transactional risks, and offer payment insights. 
 
We are seeking a senior and experienced Business Development Manager to join Amazon.sa Payments team in KSA. This is a crucial role which will be at forefront of both Internal leaderships/stakeholders and external ecosystems (banks, regulators, payment providers etc) to shape the growth and development of payments for Amazon shopping in Saudi Arabia. The role will drive the key goals, P&amp;L, roadmap prioritization, external partnerships and internal stakeholder management. 
 
This role is based out of Riyadh, KSA. 
 
Key job responsibilities 
1) Operate Payments goals and P&amp;L in collaboration with Payments Country Lead. These goals and initiatives are across improving payment experience, affordability, access, engagement and reducing costs. 
2) Contribute in Payments product strategy and the prioritization for the country, across different payment products &amp; programs. 
3) Lead specific payment programs end to end, including its strategy, P&amp;L and initiatives.
 
4) Foster partnership strategies in the KSA Payments ecosystem to enhance the payment offering of Amazon.sa 
5) Secure, sign-up, and manage working relationships with Payment partners. Negotiate and finalize business contracts with partners, ensuring favorable terms for Amazon.sa. 
6) Stay informed about industry trends, regulations, and emerging technologies in the fintech and payments space. 
7) Represent Amazon.sa at Payment&rsquo;s industry events and conferences to build and maintain relationships with key stakeholders. 
8) Represent Payment&rsquo;s team internally to larger Amazon.sa team. Collaborate with internal Payments Team (Product, Finance, Legal, and Ops) and broader Amazon.sa team (leadership, marketing, finance) to achieve the goals and objectives. 
9) Contribute to Payment planning for Amazon shopping events and key strategic programs. Contributes to the customer/market research and benchmarking studies, to provide localized inputs.<h2 class="jobSectionHeader">
BASIC QUALIFICATIONS</h2><ul><li>Experience structuring and negotiating complex agreements and leading cross-functional groups to orchestrate and successfully complete deals</li><li>5+ years of professional or military experience</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>Experience in developing, negotiating and executing business agreements</li><li>Experience in partnership management, preferably in the banking, fintech, or e-commerce sectors.</li></ul> 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

Sr. Business Manager, Amazon MENA Payments

Salla

<div>
 Salla is the leading e-commerce enabler platform in Saudi Arabia. Behind this success is a hugely diverse team of hard workers and believers in Salla's mission to be the #1 Best and easiest e-commerce enabler platform in the MENA region. We believe we enable our merchants to live better by raising their income.
 
 
 We are seeking a Senior Customer Success Manager who will be accountable for overseeing a portfolio of scaled accounts and ensuring their successful utilization of our products and services. In this role, you will serve as a strategic consultant to these customers, assisting them in accomplishing their objectives and driving adoption and contentment.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Lead a team of Customer Success Managers to enhance customer engagement and ensure seamless experiences for mid-market clients
 </li>
 <li>
 Drive gross and net retention targets within the Scaled accounts segment
 </li>
 <li>
 Implement process automation and optimization to enhance scalability and efficiency
 </li>
 <li>
 Collaborate with cross-functional teams on customer engagement campaigns
 </li>
 <li>
 Analyze customer digital journeys to improve overall experience and minimize churn
 </li>
 <li>
 Develop best practices for customer communication throughout the lifecycle
 </li>
 <li>
 Identify reasons for churn and implement strategies to retain customers
 </li>
 <li>
 Implement retention programs to proactively address risks
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Marketing, E-commerce, or any related field
 </li>
 <li>
 Experience managing a revenue number and maintaining a forecast
 </li>
 <li>
 Previous proven experience with digital adoption or scaling customer success
 </li>
 <li>
 Proven track record of executing against growth strategies and delivering targets above company expectations
 </li>
 <li>
 Experience in Data management and MS Excel
 </li>
 <li>
 Use data to analyze results and make data-driven decisions
 </li>
 <li>
 Experience in E-commerce, payment, shipping, or logistics companies
 </li>
 <li>
 Problem solver
 </li>
 <li>
 Experience in managing remote teams and working in a remote-friendly environment
 </li>
 </ul>
</div>

Senior Merchant Successes Manager

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