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e-commerce key account manager Jobs in Riyadh

e-commerce key account manager

retail manager

ecommerce manager

Supertech Innovation Labs

<div>
 The E-Commerce Manager will lead webook.com e-commerce business, managing daily operations while driving growth, conversion, and customer satisfaction. This role combines strategic planning with hands-on execution, ensuring smooth operations across all online sales channels and alignment with company objectives.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Oversee and execute all e-commerce activities, ensuring the smooth daily operation of online channels
 </li>
 <li>
 Manage day-to-day order fulfillment, logistics coordination, and customer service across all platforms
 </li>
 <li>
 Own the e-commerce strategy, KPIs, and P&amp;L to drive sales and profitability
 </li>
 <li>
 Handle account management of all sales channel partners and vendors
 </li>
 <li>
 Lead workflows for new product setup and listings (strong writing skills in Arabic and English required)
 </li>
 <li>
 Ensure content, pricing, and inventory accuracy across the website and marketplaces
 </li>
 <li>
 Collaborate with marketing, tech, and product teams to improve site UX, traffic, and conversion rates
 </li>
 <li>
 Set up initiatives to deliver engaging customer experiences that drive conversions and retention
 </li>
 <li>
 Gather and analyze data from analytics, customer feedback, and competitor research to identify growth opportunities
 </li>
 <li>
 Manage product forecasting to align supply with customer demand
 </li>
 <li>
 Oversee stock delivery accuracy for all new product launches
 </li>
 <li>
 Prepare monthly management reports and conduct ad hoc reporting on sales, stock, and customer service performance
 </li>
 <li>
 Stay updated on e-commerce trends, technologies, and best practices
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Marketing, Business, or related field
 </li>
 <li>
 5-7 years of experience in e-commerce, with at least 2 years in a managerial role
 </li>
 <li>
 Strong analytical, commercial, and leadership skills
 </li>
 <li>
 Proficiency with e-commerce platforms, analytics tools, and performance tracking
 </li>
 <li>
 Excellent written and verbal communication skills in both Arabic and English
 </li>
 </ul>
</div>

Ecommerce Manager

Supertech Group

<div>The E-Commerce Manager will lead webook.com e-commerce business, managing daily operations while driving growth, conversion, and customer satisfaction. This role combines strategic planning with hands-on execution, ensuring smooth operations across all online sales channels and alignment with company objectives.
Key Responsibilities:<ul>
<li>
Oversee and execute all e-commerce activities, ensuring the smooth daily operation of online channels.</li>
<li>Manage day-to-day order fulfillment, logistics coordination, and customer service across all platforms.</li>
<li>Own the e-commerce strategy, KPIs, and P&amp;L to drive sales and profitability.</li>
<li>Handle account management of all sales channel partners and vendors.</li>
<li>Lead workflows for new product setup and listings (strong writing skills in Arabic and English required).</li>
<li>Ensure content, pricing, and inventory accuracy across the website and marketplaces.</li>
<li>Collaborate with marketing, tech, and product teams to improve site UX, traffic, and conversion rates.</li>
<li>Set up initiatives to deliver engaging customer experiences that drive conversions and retention.</li>
<li>Gather and analyze data from analytics, customer feedback, and competitor research to identify growth opportunities.</li>
<li>Manage product forecasting to align supply with customer demand.</li>
<li>Oversee stock delivery accuracy for all new product launches.</li>
<li>Prepare monthly management reports and conduct ad hoc reporting on sales, stock, and customer service performance.</li>
<li>Stay updated on e-commerce trends, technologies, and best practices.</li>
</ul>
Requirements<ul>
<li>
Bachelor&rsquo;s degree in Marketing, Business, or related field.</li>
<li>5&ndash;7 years of experience in e-commerce, with at least 2 years in a managerial role.</li>
<li>Strong analytical, commercial, and leadership skills.</li>
<li>Proficiency with e-commerce platforms, analytics tools, and performance tracking.</li>
<li>Excellent written and verbal communication skills in both Arabic and English.</li></ul></div>

Sscegypt

Key Responsibilities <ul> <li>Develop and implement category strategies to drive growth and profitability.</li> <li>Analyze sales data, customer trends, and market insights to optimize product assortment.</li> <li>Ensure product availability, pricing competitiveness, and stock management.</li> <li>Plan and execute promotions, discounts, and campaigns to boost sales.</li> <li>Track category sales performance and key KPIs (conversion rate, AOV, traffic, etc.).</li> <li>Use data analytics tools to evaluate customer behavior and optimize category performance.</li> <li>Identify growth opportunities and make data-driven recommendations.</li> <li>Ensure product listings are well-structured with accurate descriptions, images, and attributes.</li> <li>Collaborate with the merchandising team to align eCommerce promotions with retail goals.</li> <li>Work closely with marketing teams to develop category-specific campaigns.</li> <li>Coordinate with supply chain and logistics teams to ensure stock availability.</li> <li>Partner with digital marketing to optimize performance-based advertising (Google, Meta, etc.).</li> </ul> Qualifications <ul> <li>+3 Years in Electronics Ecommerce business</li> <li>Proven experience in Electronics, Home appliances, TVs or Mobiles.</li> <li>Proven experience as an Ecommerce Category Manager or in a similar role within eCommerce/retail.</li> <li>Strong analytical skills with hands-on expertise in Google Analytics (GA4 preferred), Microsoft Excel (advanced level), and Power BI for reporting and visualization.</li> <li>Ability to translate data into actionable insights and strategic recommendations.</li> <li>Strong commercial acumen with understanding of online sales metrics and drivers.</li> <li>Experience in assortment planning, pricing strategy, and campaign execution.</li> <li>Strong communication and cross-functional collaboration skills.</li> <li>Role based in KSA. The categories we are looking for is Electronics, Home appliances, TVs or Mobiles.</li> </ul>

Ecommerce Category Manager

Almajdouie

Summary: An e-commerce manager will be responsible for overseeing daily operations, including product selection, inventory management, and customer service. Quality control and efficient logistics processes will be ensured to achieve high customer satisfaction levels. Strong organizational skills and previous experience in e-commerce management are required for this role. Summary: An E-commerce Business Growth Manager will be responsible for expanding Voucherek's vendor network and ensuring ongoing support and measurable results. Strong relationship management skills will be utilized to coordinate campaigns and provide performance insights. A background in marketing or business development is essential, along with the ability to analyze data and identify growth opportunities. Summary: An Operations Manager position in Riyadh is available for assisting Chinese companies with business registration in Saudi Arabia. Support will be provided for establishment processes and external activities. Fluency in Arabic and English is required, alongside strong communication skills for effective collaboration. Summary: We seek a highly skilled Senior Operations Manager to enhance efficiency and drive strategic initiatives in the fashion sector. This role requires a deep understanding of retail operations and a proactive approach to leadership. You will oversee daily operations and ensure alignment with organizational goals while fostering a culture of excellence. Excellent communication and analytical skills are essential for managing teams and improving operational performance. Summary: We seek a skilled Operations Manager to oversee our fashion retail recruitment agency in Riyadh. The ideal candidate has strong operations management experience in retail, especially fashion, and the ability to lead a dedicated team. You will enhance service delivery, develop effective operational strategies, and build key client relationships while ensuring compliance with industry standards. Summary: This role involves overseeing daily operational plans and managing teams to ensure contract objectives are met. Responsibilities include monitoring performance indicators, addressing field challenges regularly, and contributing to service quality improvements. The ideal candidate will have strong leadership skills and experience in resource planning and management. Summary: Seeking a results-driven Operations Manager to oversee daily operations at a leading HR Outsourcing agency in Riyadh, Saudi Arabia. This role requires strong leadership and strategic thinking in retail recruitment, focusing on baby care brands. The ideal candidate will enhance operational efficiency, client satisfaction, and team performance by implementing best practices and ensuring compliance with industry standards. Summary: A Senior Manager (Operations) position is available in Riyadh, overseeing a flagship center's performance and ensuring service excellence. Responsibilities include optimizing management, enhancing customer experience, and driving revenue growth. Strong leadership and operational management experience in hospitality or facilities management is required, with a focus on client satisfaction and team development. Summary: An Operations Manager is needed in Riyadh, Saudi Arabia to develop and implement strategies that align with company goals. Responsibilities include overseeing daily operations, conducting market studies, and managing budgets. Strong leadership and analytical skills are required for this role, which demands a Bachelor's degree in Business Administration or a related field and at least 8 years of experience in operations management. Summary: A proactive Operations Manager is needed in Riyadh to oversee daily operations and enhance business processes. The ideal candidate will have experience in e-commerce management, strong organizational skills, and effective collaboration abilities. Responsibilities include managing supply chain operations, maintaining communication with stakeholders, and ensuring compliance with industry standards. Proficiency in MS Office, excellent communication skills, and experience with online stores are essential. Summary: Drive business growth as a Freight Forward Operations Manager in Riyadh, Saudi Arabia, where you will lead business development, pricing strategies, and operational excellence. Your role ensures the seamless execution of shipments while fostering client relationships and managing a high performing team. Ideal candidates possess strong leadership, negotiation skills, and extensive experience in freight forwarding and logistics. Summary: The Service Desk Operations Manager role involves overseeing the IT service desk operations to ensure effective management of support requests and customer service. A Bachelor's or Master's degree in IT or a related field is required along with 5 10 years of managerial experience in large organizations. Strong knowledge of ITIL principles and exceptional leadership skills are essential for improving user satisfaction and overall performance within the team. Summary: The Customer Success Manager will ensure client satisfaction and enhance customer retention in the technology and telecom sector. This role focuses on building strong client relationships and delivering custom solutions to meet business needs in Riyadh. Candidates should have proven experience in customer facing roles within the technology industry and a solid understanding of cloud computing concepts. Competitive salary and growth opportunities are available within a dynamic environment. Summary: A Pharmaceutical Product Manager position is offered in Riyadh, Saudi Arabia, for a leading company in the industry. Strategic marketing plans for pharmaceutical products will be developed and implemented, while market analysis will be conducted to identify business opportunities. Collaboration with sales and medical teams is required, along with managing promotional activities and ensuring compliance with regulatory guidelines. Summary: Lead the product vision and strategy at Talentera as the Head of Product. Drive innovation and deliver high impact solutions tailored for SMEs and enterprises in the MENA region. Collaborate with cross functional teams to ensure alignment with business objectives and enhance customer satisfaction. Bring your expertise in scaling SaaS products and your leadership skills to inspire a high performing team. Summary: Seeking a Marketing Manager with expertise in contracting, aluminum, or consulting. The ideal candidate will oversee the development and execution of marketing strategies, enhance brand visibility, and analyze market trends and competitors. Responsibilities include attracting clients and supporting the sales team to achieve targets. Summary: A marketing manager position is available in Riyadh, Saudi Arabia to lead and execute strategic marketing initiatives that enhance brand image and drive sustainable growth. Responsibilities include developing annual marketing plans, managing campaigns, overseeing marketing teams, and analyzing performance metrics to optimize ROI. Strong expertise in digital marketing and excellent communication skills in Arabic and English are required. Summary: A Marketing Manager position is offered by Arab Peninsula Trading Company in Riyadh, Saudi Arabia. Responsibilities include developing comprehensive marketing strategies aligned with business objectives, executing marketing campaigns from start to finish, and conducting market research to identify opportunities. Strong analytical skills and experience in managing marketing budgets are essential. Summary: Seeking a Marketing Manager with over 5 years of experience in the field. This role involves building a strong team, developing comprehensive marketing strategies, and leading initiatives to drive brand growth. Summary: Exciting opportunity for a Marketing Manager to oversee e commerce operations in Riyadh, Saudi Arabia. Drive sales growth by managing marketplace activities, promotions, and product marketing strategies. Collaborate with cross functional teams to define go to market strategies while building long term relationships with partners. Ideal candidates possess strong analytical skills, proven e commerce management experience, and excellent leadership abilities. Summary: Exciting opportunity for a Marketing Manager in Riyadh's real estate sector. Drive marketing strategies, manage digital campaigns, and cultivate B2B relationships in a vibrant market. Ideal candidates possess real estate experience and a passion for innovative marketing. Showcase your skills in project launches, lead generation, and market analysis, and make a significant impact in a leading international firm. Summary: A Marketing Manager is sought to lead and execute strategies that enhance brand visibility and sales growth in the Food & Beverage sector. Strong background in digital and offline marketing channels is required. Responsibilities include developing marketing strategies, conducting market analysis, and managing content creation. A minimum of 5 years experience in marketing, preferably in the restaurant sector, is preferred. Summary: Lead marketing initiatives as the Marketing Head for our Retail Fashion division in Riyadh. Drive brand awareness and customer engagement through strategic planning and innovative campaigns. Oversee a dynamic team, collaborate with cross functional departments, and analyze market trends to optimize our marketing efforts. Your creativity and analytical skills will shape our brand's presence in the competitive retail fashion market. Summary: A Marketing Manager is needed for a startup in Riyadh . click apply for full job details

Ecommerce Manager Jobs in Riyadh

Nestlé

<div>
 
 Assistant Manager , E-Commerce
 
 
 
 
 POSITION SNAPSHOT
 
 
 
 Location: Riyadh, Saudi Arabia
 
 
 Company: Nestl&eacute;
 
 
 Full-time
 
 
 
 Position Summary
 
 
 
 To achieve E-Retailers sales by category by maximizing short and long-term growth opportunities and build long term relationship with the customers.
 
 
 
 A DAY IN THE LIFE &hellip;
 
 
 
 <ul>
 <li>
 Accountable for the achievement of his/her territory sales volumes by category.
 </li>
 <li>
 Achieve the core distribution (listing of new Stock Keeping Unit (SKU)), picture of success targets and the agreed visibility and other elements in the Business Development Agreement (BDA).
 </li>
 <li>
 Develop a strong relationship with the customer and initiate negotiation of the contract (visibility, availability, promotions, and implementations).
 </li>
 <li>
 Organize online checks on a daily basis and follow up with eRetailers to ensure availability of products.
 </li>
 <li>
 Develop and manage long-term effective business relationship with customers.
 </li>
 <li>
 Report market intelligence (sales analysis, monthly initiative implementations, competitor activities, launches, customer plans, shopper profiles) to sales management.
 </li>
 <li>
 Analyze and interpret system generated reports.
 </li>
 <li>
 Ensure that the promotional plan is implemented effectively and efficiently in platforms in the assigned area(s).
 </li>
 <li>
 Ensure listing of new SKU's and the achievement of the POP objectives
 </li>
 <li>
 Ensure correct product handling and condition on shelf as per company policy.
 </li>
 <li>
 Ensure shelf and warehouse stocks are correctly audited, rotated, and the short expiry issues are properly handled in line with company policy.
 </li>
 <li>
 Ensure collection and financial reconciliation is made in line with Nestl&eacute; set payment terms.
 </li>
 <li>
 Submit and maintain proper customer records, sales activities and other required reports and forms.
 </li>
 <li>
 Work with Supply chain to identify opportunities to manage orders and deliveries, and improve efficiency
 </li>
 <li>
 Execute deployment plan for all new innovations and plans in line with the category strategy online.
 </li>
 <li>
 Develop a governance with supply chain, sales, quality control and compliance to ensure eCommerce supply solutions are implemented with complete compliance in terms of the full end to end process of the shopper journey.
 </li>
 <li>
 Ensure strict adherence and compliance on all activities undertaken, including those taking place on trade, to the WHO International Code of Marketing of Breast-Milk substitutes and Nestl&eacute; Instructions and local country codes. Comply with Nestl&eacute;&rsquo;s strictest requirements that Nestl&eacute; marketing and sales personnel will not seek contact with, or give advice to pregnant women, or mothers of infants and young children regarding Infant Formula in their business capacity.
 
 
 </li>
 </ul>
 
 ARE YOU A FIT?
 
 
 
 <ul>
 <li>
 Bilingual English &amp; Arabic is a must
 </li>
 <li>
 2-3 years&rsquo; experience in sales or related field
 </li>
 <li>
 University Degree in Business or related field
 
 
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 We thank all applicants for their interest; however only those individuals selected for an interview will be contacted.
 
 
</div>

Assistant Manager  E-Commerce

Nestlé USA

<div><div>Assistant Manager , E-Commerce</div><div></div><div> 
POSITION SNAPSHOT</div><div>
Location: Riyadh, Saudi Arabia 
Company: Nestl&eacute;
</div><div>Full-time</div><div></div><div> 
POSITION SUMMARY</div><div>
To achieve E-Retailers sales by category by maximizing short and long-term growth opportunities and build long term relationship with the customers. 
</div><div></div><div>A DAY IN THE LIFE &hellip;</div><ul><li>
Accountable for the achievement of his/her territory sales volumes by category.</li><li>
Achieve the core distribution (listing of new Stock Keeping Unit (SKU)), picture of success targets and the agreed visibility and other elements in the Business Development Agreement (BDA).</li><li>
Develop a strong relationship with the customer and initiate negotiation of the contract (visibility, availability, promotions, and implementations).</li><li>
Organize online checks on a daily basis and follow up with eRetailers to ensure availability of products.</li><li>
Develop and manage long-term effective business relationship with customers.</li><li>
Report market intelligence (sales analysis, monthly initiative implementations, competitor activities, launches, customer plans, shopper profiles) to sales management.</li><li>
Analyze and interpret system generated reports.</li><li>
Ensure that the promotional plan is implemented effectively and efficiently in platforms in the assigned area(s).</li><li>
Ensure listing of new SKU's and the achievement of the POP objectives</li><li>
Ensure correct product handling and condition on shelf as per company policy.</li><li>
Ensure shelf and warehouse stocks are correctly audited, rotated, and the short expiry issues are properly handled in line with company policy.</li><li>
Ensure collection and financial reconciliation is made in line with Nestl&eacute; set payment terms.</li><li>
Submit and maintain proper customer records, sales activities and other required reports and forms.</li><li>
Work with Supply chain to identify opportunities to manage orders and deliveries, and improve efficiency</li><li>
Execute deployment plan for all new innovations and plans in line with the category strategy online.</li><li>
Develop a governance with supply chain, sales, quality control and compliance to ensure eCommerce supply solutions are implemented with complete compliance in terms of the full end to end process of the shopper journey.</li><li>
Ensure strict adherence and compliance on all activities undertaken, including those taking place on trade, to the WHO International Code of Marketing of Breast-Milk substitutes and Nestl&eacute; Instructions and local country codes. Comply with Nestl&eacute;&rsquo;s strictest requirements that Nestl&eacute; marketing and sales personnel will not seek contact with, or give advice to pregnant women, or mothers of infants and young children regarding Infant Formula in their business capacity.</li></ul><div></div><div> 
ARE YOU A FIT?</div><ul><li>
Bilingual English &amp; Arabic is a must</li><li>
2-3 years&rsquo; experience in sales or related field</li><li>
University Degree in Business or related field</li></ul><div></div><div> 
We thank all applicants for their interest; however only those individuals selected for an interview will be contacted.</div></div>

Assistant Manager E-Commerce

Fynde Global Recruitment

<div>
 
 Director of Ecommerce (KSA) &mdash; Riyadh
 
 
 
 
 
 Fynde has partnered with a major, multi-format retailer in the Kingdom of Saudi Arabia to appoint an E-Commerce Director to lead end-to-end digital growth across web, app, marketplace and quick-commerce channels.
 
 
 
 
 
 You will own the digital P&amp;L and steer the omnichannel roadmap for the Kingdom. This includes commercial strategy, onsite trading, merchandising, growth marketing, product and UX, last-mile fulfilment, marketplace operations, and the supporting data and technology stack. The role is both strategic and hands-on: you will set a clear three-year plan while delivering quarter-on-quarter results in a fast-moving, high-scale environment.
 
 
 
 
 
 
 What you&rsquo;ll lead.
 
 
 
 You will define and execute the e-commerce strategy for KSA, translating board objectives into a pragmatic plan with clear financial and customer outcomes. Day to day, you will optimise the onsite customer journey, improve conversion, average order value and repeat rate, and drive category expansion and promo effectiveness. You will guide trading and pricing decisions in lockstep with merchandising and supply chain, ensuring availability, accurate content and profitable mix. You will develop performance marketing across paid search, paid social, affiliates and CRM, with rigorous attribution and CAC/LTV guardrails. You will strengthen delivery propositions, from same-day and next-day to scheduled slots and store pick-up, partnering closely with operations and last-mile providers to protect NPS while improving cost-to-serve. You will scale marketplace and vendor programmes, onboarding sellers, improving SLAs and expanding assortment without diluting brand standards. You will own the e-commerce product roadmap, simplifying the stack, accelerating feature delivery with engineering, and embedding experimentation, analytics and personalisation throughout the funnel. You will build, coach and retain a high-performing, multi-disciplinary team and create effective ways of working with retail, merchandising, logistics, finance, legal and IT.
 
 
 
 
 
 
 Success looks like
 
 
 
 In the first twelve months you will lift digital revenue and contribution margin meaningfully while improving NPS and on-time delivery. You will reduce unit cost-to-serve through better slot density, substitution logic and operational discipline. You will deliver a measurable improvement in conversion and repeat purchase via faster pages, cleaner navigation, richer product content and targeted CRM journeys. You will expand marketplace GMV and seller quality while maintaining customer experience. You will land two to three signature initiatives, for example, improved loyalty integration, Arabic UX enhancements, and a streamlined checkout, that become durable growth levers.
 
 
 
 
 
 
 What you bring
 
 
 
 You have deep leadership experience running a sizeable e-commerce or omnichannel business in grocery, general merchandise or adjacent high-SKU retail, with full P&amp;L accountability and a track record of scaling revenue at improved unit economics. You combine commercial acuity with customer obsession and operational depth, and you are fluent in the levers of growth marketing, onsite trading, product/UX, catalogue quality, fulfilment and last-mile. You are data-driven, comfortable setting hypotheses, instrumenting the funnel, and making decisions with clear metrics. You have led cross-functional teams and vendors, and you communicate crisply with executive stakeholders. Saudi national or fluent in Arabic is a must, with 6+ years of experience working in the region. Familiarity with marketplace models, q-commerce, loyalty ecosystems and modern e-commerce platforms is important. A relevant degree is expected; an MBA is welcome but not required.
 
 
 
 
 
 
 Key measures
 
 
 
 Performance will be assessed on digital revenue growth, contribution margin, conversion rate, CAC to LTV ratio, active customer growth and retention, NPS/CSAT, on-time/in-full performance, cost-to-serve, marketplace GMV and seller SLA compliance, and delivery of the product roadmap on time and within budget.
 
 
 
 
 
 
 Location and terms
 
 
 
 The role is based in Riyadh with national remit. A competitive executive package is offered, including performance bonus and relocation support where applicable.
 
</div>

Director of Ecommerce

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881 ecommerce manager jobs IN Riyadh

Ecommerce Manager

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Ecommerce Manager Jobs in Riyadh

Assistant Manager E-Commerce

Assistant Manager E-Commerce

Director of Ecommerce