administrative/staffing coordinator (24 hrs. rotating days/eves/nights and weekends/holidays

administrative/staffing coordinator - 24 hours - rotating shifts: work 12 hrs. shifts on days/eves/nights/weekends/holidays

director - cloud platforms & agent infrastructure

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administrative/staffing coordinator (24 hrs. rotating days/eves/nights and weekends/holidays Jobs in Boston

administrative/staffing coordinator - 24 hours - rotating shifts: work 12 hrs. shifts on days/eves/nights/weekends/holidays Jobs in Boston

ed unit coordinator night

Boston Medical Center

<div>POSITION SUMMARY:
Responsible for the overall clerical functions of the nursing station/front desk. Working collaboratively with the clinical team, the Unit Coordinator participates in delivery of patient care by providing a variety of clerical, customer relations, and support services to patients, their families/visitors, and healthcare team members.
Position: ED Unit Coordinator (Night)
Department: Adult ED
Schedule: Part Time
ESSENTIAL RESPONSIBILITIES / DUTIES:
Care of the Patient and Family/Visitors: Performs a variety of direct service activities to ensure that patients and their families/visitors receive timely information and appropriate responses to their needs.<ul>
<li>
Greets and directs patients, families, visitors and staff in a friendly courteous positive customer service manner. Identifies self. Provides informative, non-clinical information when requested by patients, families, staff or visitors. Interacts in a courteous professional manner.</li>
<li>Coordinates activities of front desk/office support services. Performs clerical duties for the department. Answers/responds to telephone calls and inquiries in timely manner. Handles inquiries; refer calls/inquires to appropriate personnel in a timely manner. Checks and replies to BMC e-mail frequently during shift.</li>
<li>Checks voice messages and follows up on messages during the shift. For Respiratory Therapy Dept:, this also includes: Logs in to the pulmonary function test (PFT) extension at the start of each shift, following breaks and lunch. Logs off the PFT extension at the start of breaks, lunch and at the end of the shift.</li>
<li>Uses manual/computer programs/terminal for access &amp; data entry of patient information, verifies and updates as necessary, print reports, faxes as needed, order items as needed, schedule appointments, verify information etc.</li>
<li>Answers patient call lights in a timely manner and immediately, if possible. Responds to patient requests within the scope of his/her role, seeks assistance from the clinical team as appropriate. Follows-up on call light requests to ensure nursing staff has responded.</li>
<li>Maintains communication data, i.e. computer, charge/white boards, daily communication sheets, assignment sheets, updates room name tags, pre-caution labels i.e.</li>
<li>Participates in orienting patient to their room, call light, telephones and the unit by distributing welcome letters and informational packets. .</li>
<li>Initiates daily RN phone assignment, logs RN daily phone numbers, and demonstrated appropriate procedures to triage calls through patient call system.</li>
<li>Secures patients&rsquo; personal property and belongings according to hospital procedures, e.g., labeling patient belongings, sending valuables to the safe, etc. Ensures a patient belongings list for every patient. Upon discharge copies belongings list and files in binder/other designated location.</li>
<li>Monitors healthcare computer software systems (i.e., SCM, SDK, GE, etc.) and Bed Board for new discharge orders, prints discharge summaries, places discharge summaries in chart, makes clinic appointments for patient prior to discharge, documents as required.</li>
<li>Handles and distributes mail, flowers, gifts, etc. Facilitates patient/family/visitor access to available hospital services such as, the cafeteria, chapel, gift shop, parking, cashier, etc.</li>
<li>Identifies emergency situations and initiates appropriate response actions within the scope of his/her role. Is familiar with area disaster plan and unit.</li>
<li>Coordinates and makes appointments for transportation for patients and related materials, e.g., VA, chair car, patient transport, medical records, specimens, blood products, requisitions, etc., in a timely manner. Uses computer software /terminal for access data entry.</li>
<li>Interface among various departments: works collaboratively with other units, services, and departments to ensure patients, families, visitors and staff receive needed services information, and materials.</li>
<li>Takes initiative to identify and resolve/respond to questions and/or discrepancies; acts within the scope of his/her role and refers issues to appropriate team members as needed.</li>
<li>Performs a variety of office and clerical functions, such as photocopying, sending and receiving fax transmissions; takes actions to respond appropriately. Checks copier daily and replaces paper as needed. Calls for service of copier as needed.</li>
<li>Coordinates unit&rsquo;s communications including but not limited to, placing alpha numeric text pages to physicians or appropriate staff; calling family members/next of kin, etc.</li>
<li>May assist in patient admission, discharge and transfer processes by obtaining and managing insurance pre-approvals, obtaining and verifying demographic information, completing free-care applications obtaining and creating medical records.</li>
</ul>
Medical Record and Order Entry: Maintains accurate, complete, up-to-date patient care records as defined by hospital policy.<ul>
<li>
Prepares charts and labels on admission with appropriate documentation sheets and places appropriate clinical pathways in bedside charts, as ordered. Maintains complete and accurate medical records through timely filing of results and treatment documents, periodic chart thinning and replenishing of chart forms. Ensures that chart made for the patient has all necessary documents and labels in place, etc.</li>
<li>Label precaution charts with appropriate precaution labels. Maintains supply of precaution signs for patient rooms.</li>
<li>Accesses, retrieves and enters computerized and non-computerized data, e.g., retrieving lab and test results, etc. Communicates findings to clinical team members as appropriate. Maintains statistics for the PFT Lab and Bronchoscopy areas. (applies to Respiratory Therapy Clinic only)</li>
<li>Schedule and books patient appointments. Uses manual/computer programs/terminal i.e. SCM, IDX, GE i.e. for access &amp; data entry of appointment information. Follows the approved scheduling/appointment policy. Schedules appointment on day of request. Notifies appropriate individuals as required. Prints appointments as required. Faxes information as needed.</li>
<li>Checks chart for completeness. Check to ensure that appropriate pathway sheet is in the chart. Obtain discharge summaries, ensuring each page has barcode labeling etc., prior to forwarding materials to medical record room. Recopies and replenishes chart forms, e.g., medication records, activity sheets, etc., prior to expiration, ensuring each form is appropriately labeled with the correct patient&rsquo;s name and medical record number.</li>
<li>Transcribes patient care orders accurately and in a timely manner as appropriate.</li>
<li>Collaborates with the healthcare team to obtain necessary information for test/procedure scheduling inclusive of necessary pre-test/procedure preparation scheduling, e.g., books necessary, preoperative screening exams/tests in advance of scheduling surgery/procedure; coordinates patient test/procedure schedule to minimize patient travel and time off unit.</li>
<li>Communicates test/procedure/therapy schedule and relevant changes to patients, families, primary care providers, consultants, and staff as appropriate.</li>
<li>Maintains appropriate manual/computer logs records, and unit databases, e.g., diet list, census sheets, supply log, and patient board to include updated physician coverage, current pager number and RN name at all times, admissions, discharges, etc.</li>
<li>Ensures that the unit has a current Downtime Materials Box. Maintains and replenishes Downtime Box with appropriate order sheets, Dr's Orders, Progress Notes, lab etc. Is proficient in downtime procedures and aware of location of Downtime Computer and Printer that can be accessed when other computers fail.</li>
</ul>
Care of the Environment, Equipment and Material Supplies: Performs a variety of activities to ensure a clean, safe and stocked unit environment for patients, visitors and staff.<ul>
<li>
Conducts daily rounds, to ensure safe and clean environment and contacts appropriate Department/staff to clean, transport, and/or to address other safety/cleanliness issues.</li>
<li>Initiates work/repair orders uses computer software /terminal for access data entry. Log issues with the ITS rounder or to the help desk. Arranges for delivery of expired/broken equipment/materials to appropriate repair site. Tracks and returns borrowed/rented equipment.</li>
<li>As directed by manager, logs/completes daily patient charges/billing, inclusive of appropriate billing codes, either manually or via automated systems according to department /hospital standards. Insures billing is complete and without errors.</li>
<li>Checks inventories, orders, maintains and restocks to par level supply of papers, forms and office supplies according to par levels and budget targets using on line ordering computer system or paper systems. Organizes work and storage area. Verify amounts received as ordered. Orders other supplies as requested. Competent in ordering supplies online using Lawson, RSS, and Staples, RR Donnelly i.e.</li>
<li>Participates in searches for missing patients, belongings and/or equipment.</li>
<li>Maintains and troubleshoots basic office equipment including but not limited to, daily reboot of computer, load printer/photocopier with paper, point-of-service monitors, printers, fax machines, addressograph, etc.</li>
</ul>
Work Rules, Standards, and Competency Compliance: Acts in a manner that supports a positive and collaborative work environment and that is congruent with established standards, policies, procedures, and regulations.<ul>
<li>
Conforms to hospital universal standards of performance and conduct, including those pertaining to patient rights and BMC Standards of Behavior, so that the best possible customer service and patient care may be provided. Works cooperatively and constructively with all staff members and takes appropriate steps to effectively resolve interpersonal conflicts seeking assistance from his/her supervisor when needed.</li>
<li>Seeks out and acts upon constructive feedback regarding daily performance and works toward achieving goals identified during performance evaluations.</li>
<li>Participate in staff meeting, departmental/unit initiatives, quality improvement projects and committee meetings as assigned i.e. cost containment activities as needed. If unable to attend non-mandatory activities, accepts responsibility to review meeting minutes and document review and become knowledgeable of issues discussed.</li>
<li>Complies with established practice standards, policies, procedures, protocols, guidelines, and regulations, e.g., DPH, Joint Commission, Fire Codes, OSHA, etc.</li>
<li>Follows established Conduct and Attendance, Safety, and Infectious control policies/standards; consistently available on the unit.</li>
<li>Participates in ongoing educational activities to maintain competency and update requisite skills in his/her area of responsibilities; maintains accurate annual educational record.</li>
<li>Completes annual mandatory educational requirements, e.g., safety regulation and infection control review, departmental and unit specific competencies, etc.</li>
<li>Maintains a presentable appearance in accordance with dress code. Wears assigned uniform while on duty. Wears and has visible Hospital I.D. badge that identifies self as a Unit Coordinator.</li>
<li>Assists in orientation of new staff, and serves as a resource to float staff on your unit.</li>
<li>Adapts to changing patient and unit needs including but not limited to offering assistance to other team members, floating, adjusting assignments, running unit/patient errands when requested, needed, etc.</li>
<li>Collaborates with charge nurse/supervisor to coordinate break periods with unit activities.</li>
<li>Remains knowledgeable of and demonstrates reliability in regard to established work rules and policies such as hours of work, attendance, punctuality standards, uniforms, etc.</li>
<li>Utilizes hospital&rsquo;s cultural beliefs as the basis for decision making and to support the hospital&rsquo;s mission and goals.</li>
<li>Follows established hospital infection control and safety procedures.</li>
</ul>
OTHER DUTIES:
Performs other duties as needed.
JOB REQUIREMENTS
EDUCATION:
Requires a high school education or GED.
CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:
Must complete competency requirements as offered.
EXPERIENCE:
One to two years previous clerical experience. Healthcare setting preferred.
KNOWLEDGE AND SKILLS:
<ul><li>Work requires demonstrated competence to effectively speak, read and write English. Multilingual skills (beyond that of English) in languages appropriate to the patient populations served by the Boston Medical Center are preferred.</li>
<li>Work requires ability to accurately interpret and utilize medical terminology and abbreviations.</li>
<li>Demonstrated proficiency with various computer software systems, including Microsoft Office (Word, Excel, Outlook, etc.) and hospital wide systems such as SEM, IDX, SDK, etc.</li>
<li>Ability to use and troubleshoot basic office equipment.</li>
<li>Excellent interpersonal skills and ability to interact appropriately with nursing staff, patients, families/visitors, physicians, and other hospital staff in a fast-paced environment.</li>
<li>Organizational skills to effectively set priorities and efficiently complete assigned work.</li>
<li>Ability to effectively apply basic administrative skills, e.g., typing, filing, telephone skills, etc.</li>
<li>Work requires physical ability to meet core job requirements in accordance with practice setting demands for the patient populations regularly served.</li>
</ul>
Compensation Range:
$19.35- $26.04
This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, and licensure/certifications directly related to position requirements. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), contract increases, Flexible Spending Accounts, 403(b) savings matches, earned time cash out, paid time off, career advancement opportunities, and resources to support employee and family wellbeing.
Equal Opportunity Employer/Disabled/Veterans
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or &ldquo;apps&rdquo; job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.</div>

ED Unit Coordinator (Night)

<div>POSITION SUMMARY:
Responsible for the overall clerical functions of the nursing station/front desk. Working collaboratively with the clinical team, the Unit Coordinator participates in delivery of patient care by providing a variety of clerical, customer relations, and support services to patients, their families/visitors, and healthcare team members.
Position: ED Unit Coordinator
Department: Adult ED
Schedule: Full Time
ESSENTIAL RESPONSIBILITIES / DUTIES:
Care of the Patient and Family/Visitors: Performs a variety of direct service activities to ensure that patients and their families/visitors receive timely information and appropriate responses to their needs.<ul>
<li>
Greets and directs patients, families, visitors and staff in a friendly courteous positive customer service manner. Identifies self. Provides informative, non-clinical information when requested by patients, families, staff or visitors. Interacts in a courteous professional manner.</li>
<li>
Coordinates activities of front desk/office support services. Performs clerical duties for the department. Answers/responds to telephone calls and inquiries in timely manner. Handles inquiries; refer calls/inquires to appropriate personnel in a timely manner. Checks and replies to BMC e-mail frequently during shift.</li>
<li>
Checks voice messages and follows up on messages during the shift. For Respiratory Therapy Dept.; this also includes: Logs in to the pulmonary function test (PFT) extension at the start of each shift, following breaks and lunch. Logs off the PFT extension at the start of breaks, lunch and at the end of the shift.</li>
<li>
Uses manual/computer programs/terminal for access &amp; data entry of patient information, verifies and updates as necessary, print reports, faxes as needed, order items as needed, schedule appointments, verify information etc.</li>
<li>
Answers patient call lights in a timely manner and immediately, if possible. Responds to patient requests within the scope of his/her role, seeks assistance from the clinical team as appropriate. Follows-up on call light requests to ensure nursing staff has responded.</li>
<li>
Maintains communication data, i.e. computer, charge/white boards, daily communication sheets, assignment sheets, updates room name tags, pre-caution labels i.e.</li>
<li>
Participates in orienting patient to their room, call light, telephones and the unit by distributing welcome letters and informational packets.</li>
<li>
Initiates daily RN phone assignment, logs RN daily phone numbers, and demonstrated appropriate procedures to triage calls through patient call system.</li>
<li>
Secures patients&rsquo; personal property and belongings according to hospital procedures, e.g., labeling patient belongings, sending valuables to the safe, etc. Ensures a patient belongings list for every patient. Upon discharge copies belongings list and files in binder/other designated location.</li>
<li>
Monitors healthcare computer software systems (i.e., SCM, SDK, GE, etc.) and Bed Board for new discharge orders, prints discharge summaries, places discharge summaries in chart, makes clinic appointments for patient prior to discharge, documents as required.</li>
<li>
Handles and distributes mail, flowers, gifts, etc. Facilitates patient/family/visitor access to available hospital services such as, the cafeteria, chapel, gift shop, parking, cashier, etc.</li>
<li>
Identifies emergency situations and initiates appropriate response actions within the scope of his/her role. Is familiar with area disaster plan and unit.</li>
<li>
Coordinates and makes appointments for transportation for patients and related materials, e.g., VA, chair car, patient transport, medical records, specimens, blood products, requisitions, etc., in a timely manner. Uses computer software /terminal for access data entry.</li>
<li>
Interface among various departments: works collaboratively with other units, services, and departments to ensure patients, families, visitors and staff receive needed services information, and materials.</li>
<li>
Takes initiative to identify and resolve/respond to questions and/or discrepancies; acts within the scope of his/her role and refers issues to appropriate team members as needed.</li>
<li>
Performs a variety of office and clerical functions, such as photocopying, sending and receiving fax transmissions; takes actions to respond appropriately. Checks copier daily and replaces paper as needed. Calls for service of copier as needed.</li>
<li>
Coordinates unit&rsquo;s communications including but not limited to, placing alpha numeric text pages to physicians or appropriate staff; calling family members/next of kin, etc.</li>
<li>
May assist in patient admission, discharge and transfer processes by obtaining and managing insurance pre-approvals, obtaining and verifying demographic information, completing free-care applications obtaining and creating medical records.</li>
</ul>
Medical Record and Order Entry: Maintains accurate, complete, up-to-date patient care records as defined by hospital policy.<ul>
<li>
Prepares charts and labels on admission with appropriate documentation sheets and places appropriate clinical pathways in bedside charts, as ordered. Maintains complete and accurate medical records through timely filing of results and treatment documents, periodic chart thinning and replenishing of chart forms. Ensures that chart made for the patient has all necessary documents and labels in place, etc.</li>
<li>
Label precaution charts with appropriate precaution labels. Maintains supply of precaution signs for patient rooms.</li>
<li>
Accesses, retrieves and enters computerized and non-computerized data, e.g., retrieving lab and test results, etc. Communicates findings to clinical team members as appropriate. Maintains statistics for the PFT Lab and Bronchoscopy areas. (applies to Respiratory Therapy Clinic only)</li>
<li>
Schedule and books patient appointments. Uses manual/computer programs/terminal i.e. SCM, IDX, GE i.e. for access &amp; data entry of appointment information. Follows the approved scheduling/appointment policy. Schedules appointment on day of request. Notifies appropriate individuals as required. Prints appointments as required. Faxes information as needed.</li>
<li>
Checks chart for completeness. Check to ensure that appropriate pathway sheet is in the chart. Obtain discharge summaries, ensuring each page has barcode labeling etc., prior to forwarding materials to medical record room. Recopies and replenishes chart forms, e.g., medication records, activity sheets, etc., prior to expiration, ensuring each form is appropriately labeled with the correct patient&rsquo;s name and medical record number.</li>
<li>
Transcribes patient care orders accurately and in a timely manner as appropriate.</li>
<li>
Collaborates with the healthcare team to obtain necessary information for test/procedure scheduling inclusive of necessary pre-test/procedure preparation scheduling, e.g., books necessary, preoperative screening exams/tests in advance of scheduling surgery/procedure; coordinates patient test/procedure schedule to minimize patient travel and time off unit.</li>
<li>
Communicates test/procedure/therapy schedule and relevant changes to patients, families, primary care providers, consultants, and staff as appropriate.</li>
<li>
Maintains appropriate manual/computer logs records, and unit databases, e.g., diet list, census sheets, supply log, and patient board to include updated physician coverage, current pager number and RN name at all times, admissions, discharges, etc.</li>
<li>
Ensures that the unit has a current Downtime Materials Box. Maintains and replenishes Downtime Box with appropriate order sheets, Doctor's Orders, Progress Notes, lab etc. Is proficient in downtime procedures and aware of location of Downtime Computer and Printer that can be accessed when other computers fail.</li>
</ul>
Care of the Environment, Equipment and Material Supplies: Performs a variety of activities to ensure a clean, safe and stocked unit environment for patients, visitors and staff.<ul>
<li>
Conducts daily rounds, to ensure safe and clean environment and contacts appropriate Department/staff to clean, transport, and/or to address other safety/cleanliness issues.</li>
<li>
Initiates work/repair orders uses computer software /terminal for access data entry. Log issues with the ITS rounder or to the help desk. Arranges for delivery of expired/broken equipment/materials to appropriate repair site. Tracks and returns borrowed/rented equipment.</li>
<li>
As directed by manager, logs/completes daily patient charges/billing, inclusive of appropriate billing codes, either manually or via automated systems according to department /hospital standards. Insures billing is complete and without errors.</li>
<li>
Checks inventories, orders, maintains and restocks to par level supply of papers, forms and office supplies according to par levels and budget targets using on line ordering computer system or paper systems. Organizes work and storage area. Verify amounts received as ordered. Orders other supplies as requested. Competent in ordering supplies online using Lawson, RSS, and Staples, RR Donnelly i.e.</li>
<li>
Participates in searches for missing patients, belongings and/or equipment.</li>
<li>
Maintains and troubleshoots basic office equipment including but not limited to, daily reboot of computer, load printer/photocopier with paper, point-of-service monitors, printers, fax machines, addressograph, etc.</li>
</ul>
Work Rules, Standards, and Competency Compliance: Acts in a manner that supports a positive and collaborative work environment and that is congruent with established standards, policies, procedures, and regulations.<ul>
<li>
Conforms to hospital universal standards of performance and conduct, including those pertaining to patient rights and BMC Standards of Behavior, so that the best possible customer service and patient care may be provided. Works cooperatively and constructively with all staff members and takes appropriate steps to effectively resolve interpersonal conflicts seeking assistance from his/her supervisor when needed.</li>
<li>
Seeks out and acts upon constructive feedback regarding daily performance and works toward achieving goals identified during performance evaluations.</li>
<li>
Participate in staff meeting, departmental/unit initiatives, quality improvement projects and committee meetings as assigned i.e. cost containment activities as needed. If unable to attend non-mandatory activities, accepts responsibility to review meeting minutes and document review and become knowledgeable of issues discussed.</li>
<li>
Complies with established practice standards, policies, procedures, protocols, guidelines, and regulations, e.g., DPH, Joint Commission, Fire Codes, OSHA, etc.</li>
<li>
Follows established Conduct and Attendance, Safety, and Infectious control policies/standards; consistently available on the unit.</li>
<li>
Participates in ongoing educational activities to maintain competency and update requisite skills in his/her area of responsibilities; maintains accurate annual educational record.</li>
<li>
Completes annual mandatory educational requirements, e.g., safety regulation and infection control review, departmental and unit specific competencies, etc.</li>
<li>
Maintains a presentable appearance in accordance with dress code. Wears assigned uniform while on duty. Wears and has visible Hospital I.D. badge that identifies self as a Unit Coordinator.</li>
<li>
Assists in orientation of new staff, and serves as a resource to float staff on your unit.</li>
<li>
Adapts to changing patient and unit needs including but not limited to offering assistance to other team members, floating, adjusting assignments, running unit/patient errands when requested, needed, etc.</li>
<li>
Collaborates with charge nurse/supervisor to coordinate break periods with unit activities.</li>
<li>
Remains knowledgeable of and demonstrates reliability in regard to established work rules and policies such as hours of work, attendance, punctuality standards, uniforms, etc.</li>
<li>
Utilizes hospital&rsquo;s cultural beliefs as the basis for decision making and to support the hospital&rsquo;s mission and goals.</li>
<li>
Follows established hospital infection control and safety procedures.</li>
</ul>
OTHER DUTIES:
Performs other duties as needed.
JOB REQUIREMENTS
EDUCATION:<ul><li>
Requires a high school education or GED.</li></ul>
CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:<ul><li>
Must complete competency requirements as offered.</li></ul>
EXPERIENCE:<ul><li>
One to two years previous clerical experience. Healthcare setting preferred.</li></ul>
KNOWLEDGE AND SKILLS:
<ul><li>Work requires demonstrated competence to effectively speak, read and write English. Multilingual skills (beyond that of English) in languages appropriate to the patient populations served by the Boston Medical Center are preferred.</li>
<li>
Work requires ability to accurately interpret and utilize medical terminology and abbreviations.</li>
<li>
Demonstrated proficiency with various computer software systems, including Microsoft Office (Word, Excel, Outlook, etc.) and hospital wide systems such as SEM, IDX, SDK, etc.</li>
<li>
Ability to use and troubleshoot basic office equipment.</li>
<li>
Excellent interpersonal skills and ability to interact appropriately with nursing staff, patients, families/visitors, physicians, and other hospital staff in a fast-paced environment.</li>
<li>
Organizational skills to effectively set priorities and efficiently complete assigned work.</li>
<li>
Ability to effectively apply basic administrative skills, e.g., typing, filing, telephone skills, etc.</li>
<li>
Work requires physical ability to meet core job requirements in accordance with practice setting demands for the patient populations regularly served.</li>
</ul>
Compensation Range:
$19.35- $26.04
This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, and licensure/certifications directly related to position requirements. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), contract increases, Flexible Spending Accounts, 403(b) savings matches, earned time cash out, paid time off, career advancement opportunities, and resources to support employee and family wellbeing.
Equal Opportunity Employer/Disabled/Veterans
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or &ldquo;apps&rdquo; job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.</div>

ED Unit Coordinator

<div>At Boston Medical Center (BMC), our care teams are changing the face of healthcare. At every level and on every unit, the BMC nursing team is advancing professional practice and delivering evidence-based care to our patients, families, and community. Join our Magnet&reg; recognized organization as a Patient Care Technician and help us continue to carry out our mission of delivering exceptional and equitable care to all, so you can deliver the type of care you know your patients deserve. 
 
As one of the top places to work in health care, we know that providing exceptional care for patients begins with caring for our staff. That&rsquo;s why you&rsquo;ll find a supportive work environment at BMC, with rich opportunities throughout your career for training, development, and growth. There&rsquo;s never been a better or more exciting time to become a BMC Patient Care Technician.
Position: Patient Care Technician
Location: IMCU, 3 Surgical Step Down
Schedule: 32 hours per week, Permanent Nights, Every Other Weekend
ABOUT THE Critical Care/3W Intermediate Care Unit DEPARTMENT AT BOSTON MEDICAL CENTER: 
 
BMC's Surgical Step Down unit is a 38-bed unit providing care for intermediate level surgical patients. The patient population consists of post-operative and surgical specialty patients, including trauma, vascular surgery, neurosurgery, transplant patients and cardiothoracic surgery.
JOB RESPONSIBILITIES:<ul>
<li>
Perform a variety of appropriately delegated patient care interventions for patients in the Critical Care department and their families.</li>
<li>
Clinical services could include, but are not limited to: obtaining vital signs, bathing and feeding, dressing wounds, assisting with hygiene, cleaning rooms and linens, and emotional support.</li>
<li>
Perform a variety of environmental and inventory activities to ensure a safe, clean, and appropriately equipped environment for patients, visitors, and staff in the Critical Care dept.</li>
<li>
Contribute to the efficient operation of the Critical Care dept, ensuring quality patient/family clinical outcomes.
</li></ul>JOB REQUIREMENTS:<ul>
<li>
A high school diploma or GED certificate</li>
<li>
Certification in basic life support (BLS), including CPR certification (must be current or obtained within 30 days of employment)</li>
<li>
Ability to pass clinical competency testing</li>
<li>
Physical ability to meet job responsibilities</li>
<li>
Basic math and computer proficiency</li>
<li>
One of the following:

One year of previous experience as a Patient Care Technician in an acute hospital setting

Currently enrolled in a nursing program and have completed two cycles of clinical rotation

Completed an approved Patient Care Technician training

Completed an approved certified medical assistant training

One year of previous experience as an EMT or field medic (considered for adult ED positions only)
</li>
<li>Fluency in another language a plus</li>
<li>
Previous medical/surgical experience preferred</li>
</ul>
JOB BENEFITS:<ul>
<li>
Competitive pay</li>
<li>
Tuition reimbursement programs</li>
<li>
Highly subsidized medical, dental, and vision insurance options</li>
<li>
High provider-to-patient ratios that often exceed state standards for quality and safety</li>
<li>
Supportive work environment with a focus on training, development, and growth</li>
<li>
Access to Pathways, a leadership acceleration program increasing inclusion and diversity at the leadership level across Boston Medical Center Health System</li>
</ul>
Boston Medical Center is an Equal Opportunity/Affirmative Action Employer. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to Talentacquisition@bmc.org or call 617-638-8582 to let us know the nature of your request.
Compensation Range:
$23.19- $27.17
This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, and licensure/certifications directly related to position requirements. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), contract increases, Flexible Spending Accounts, 403(b) savings matches, earned time cash out, paid time off, career advancement opportunities, and resources to support employee and family wellbeing.
Equal Opportunity Employer/Disabled/Veterans
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or &ldquo;apps&rdquo; job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.</div>

Patient Care Technician, M3W IMCU, 32 Hours (Nights)

The General Hospital Corporation

<div>Site: The General Hospital Corporation 
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. 

Medical Intensive Care Unit (MICU) is seeking a permanent Critical Care Technician (CCT), with Day and Night shift availability, and to provide rotating weekend and holiday coverage.
 
 
Blake 7 is an eighteen bed Adult Medical Intensive Care Unit, located in Boston MA. This is a multidisciplinary unit with a variety of complex respiratory and medical patients. The unit cares for patients who may require treatments that include CVVH and ECMO. Notable diagnosis includes but not limited to sepsis, gastrointestinal, genitourinary, heme-oncology, cardiac, neurology, and infectious diseases such as H1N1(2005), suspect Ebola virus (2014) and the novel Corona Virus (2020).
 
 
Critical Care Technicians applicants must have more than (1) year clinical patient experience. All applicants must be able to provide full-time weekday and rotational weekend availability to be considered for this permanent opportunity
 
 
Schedule: 
Full-time Days Shift (7am-7pm) and Nights (7pm-7am) 
(3) Shifts per week 
Mandatory weekend shifts every month 
 
What do we have to offer? 
 
<ul><li>Weekly Pay</li><li>Medical, Dental and Vision insurance.</li><li>Tuition Reimbursement.</li><li>Shift differential for evening, nights, and weekends.</li><li>Generous paid time off. - Subsidized MBTA pass (50% discount).</li><li>Resources for childcare and emergency backup care.</li><li>Hospital paid retirement plan and tax-sheltered annuity plan.</li><li>Employee &ldquo;Perks&rdquo; - enjoy discounts on tickets and passes for everything from ski resorts to museums to sporting events</li></ul> 
Job Summary
Medical Intensive Care Unit (MICU) is seeking a Critical Care Technician (CCT), with Day and Night shift availability, and to provide rotating weekend and holiday coverage.
 
 
Blake 7 is an eighteen bed Adult Medical Intensive Care Unit, located in Boston MA. This is a multidisciplinary unit with a variety of complex respiratory and medical patients. The unit cares for patients who may require treatments that include CVVH and ECMO. Notable diagnosis includes but not limited to sepsis, gastrointestinal, genitourinary, heme-oncology, cardiac, neurology, and infectious diseases such as H1N1(2005), suspect Ebola virus (2014) and the novel Corona Virus (2020).
 
 
Under the direction of a registered nurse (RN), the CCT assists the multi-disciplinary health care team in clinical support functions to promote a safe, compassionate patient care environment.<div><div><div><div><div><div><div> 
Qualifications</div></div></div></div></div></div></div><div>
Education 
High School Diploma or Equivalent preferred 
 
Can this role accept experience in lieu of a degree? 
No 
 
Licenses and Credentials 
Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred Certified Medical Assistant [National Certification] - Data Conversion - Various Issuers preferred Emergency Medical Technician - Paramedic [Massachusetts] - Massachusetts Office of Emergency Medical Services preferred Nursing Assistant [LNA - New Hampshire] - New Hampshire Board of Nursing preferred 
 
Experience 
Experience working in patient care/elder care 1-2 years preferred 
 
Knowledge, Skills and Abilities 
<ul><li>Ability to understand and follow written and oral instructions.</li><li>Knowledge of medical terminology.</li><li>Strong patient/customer service skills.</li><li>Ability to lift up to 35 pounds.</li><li>Proficient computer skills to work efficiently with electronic medical records.</li></ul></div><div><div><div><div><div><div><div> 
Additional Job Details (if applicable)</div></div></div></div></div></div></div><div><div><div><div><div><div><div> 
Remote Type</div></div></div></div></div></div></div>
Onsite<div><div><div><div><div><div><div> 
Work Location</div></div></div></div></div></div></div>
273 Charles Street<div><div><div><div><div><div><div> 
Scheduled Weekly Hours</div></div></div></div></div></div></div>
36<div><div><div><div><div><div><div> 
Employee Type</div></div></div></div></div></div></div>
Regular<div><div><div><div><div><div><div> 
Work Shift</div></div></div></div></div></div></div>
Rotating (United States of America) 
Pay Range
$18.58 - $26.58/Hourly 
Grade
3 

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.<div><div><div><div><div><div><div> 
EEO Statement:</div></div></div></div></div></div></div>
1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.<h2 class="jobSectionHeader"> 
Mass General Brigham Competency Framework</h2><div><div>
At Mass General Brigham, our competency framework defines what effective leadership &ldquo;looks like&rdquo; by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</div></div></div>

Critical Care Technician (PCA) | MICU | MGH

<div>At Boston Medical Center (BMC), our care teams are changing the face of healthcare. At every level and on every unit, the BMC nursing team is advancing professional practice and delivering evidence-based care to our patients, families, and community. Join our Magnet&reg; recognized organization as a Patient Care Technician and help us continue to carry out our mission of delivering exceptional and equitable care to all, so you can deliver the type of care you know your patients deserve. 
 
As one of the top places to work in health care, we know that providing exceptional care for patients begins with caring for our staff. That&rsquo;s why you&rsquo;ll find a supportive work environment at BMC, with rich opportunities throughout your career for training, development, and growth. There&rsquo;s never been a better or more exciting time to become a BMC Patient Care Technician.
Position: Patient Care Technician
Department: IMCU
Schedule: 36 hours/week - NIGHTS * schedule includes every other weekend
ABOUT THE Critical Care/ 3W IMCU DEPARTMENT AT BOSTON MEDICAL CENTER: 
 
BMC's Surgical Step Down unit is a 38-bed unit providing care for intermediate level surgical patients. The patient population consists of post-operative and surgical specialty patients, including trauma, vascular surgery, neurosurgery, transplant patients and cardiothoracic surgery.
POSITION SUMMARY: 
 
As a Patient Care Technician in our Critical Care department, you will be a key member of the healthcare team at BMC. Under the direction and supervision of the registered nurse (RN) and in accordance with hospital policies, procedures, protocols, and standards of practice, our Patient Care Technicians provide direct clinical and support services. Using our patient-centered care model and uplifted by a supportive nursing organization, you will participate in the delivery of care to our patients and their families. You will also work cooperatively with all healthcare team members to provide a variety of support services to meet patient, family, and staff needs.
JOB RESPONSIBILITIES:<ul>
<li>
Perform a variety of appropriately delegated patient care interventions for patients in the Critical Care department and their families.</li>
<li>
Clinical services could include, but are not limited to: obtaining vital signs, bathing and feeding, dressing wounds, assisting with hygiene, cleaning rooms and linens, and emotional support.</li>
<li>
Perform a variety of environmental and inventory activities to ensure a safe, clean, and appropriately equipped environment for patients, visitors, and staff in the Critical Care dept.</li>
<li>
Contribute to the efficient operation of the Critical Care dept, ensuring quality patient/family clinical outcomes.
</li></ul>JOB REQUIREMENTS:<ul>
<li>
A high school diploma or GED certificate</li>
<li>
Certification in basic life support (BLS), including CPR certification (must be current or obtained within 30 days of employment)</li>
<li>
Ability to pass clinical competency testing</li>
<li>
Physical ability to meet job responsibilities</li>
<li>
Basic math and computer proficiency</li>
<li>
One of the following:

One year of previous experience as a Patient Care Technician in an acute hospital setting

Currently enrolled in a nursing program and have completed two cycles of clinical rotation

Completed an approved Patient Care Technician training

Completed an approved certified medical assistant training

One year of previous experience as an EMT or field medic (considered for adult ED positions only)
</li>
<li>Fluency in another language a plus</li>
<li>
Previous medical/surgical experience preferred</li>
</ul>
JOB BENEFITS:<ul>
<li>
Competitive pay</li>
<li>
Tuition reimbursement programs</li>
<li>
Highly subsidized medical, dental, and vision insurance options</li>
<li>
High provider-to-patient ratios that often exceed state standards for quality and safety</li>
<li>
Supportive work environment with a focus on training, development, and growth</li>
<li>
Access to Pathways, a leadership acceleration program increasing inclusion and diversity at the leadership level across Boston Medical Center Health System</li>
</ul>
Boston Medical Center is an Equal Opportunity/Affirmative Action Employer. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to Talentacquisition@bmc.org or call 617-638-8582 to let us know the nature of your request.
Compensation Range:
$23.19- $27.17
This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, and licensure/certifications directly related to position requirements. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), contract increases, Flexible Spending Accounts, 403(b) savings matches, earned time cash out, paid time off, career advancement opportunities, and resources to support employee and family wellbeing.
Equal Opportunity Employer/Disabled/Veterans
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or &ldquo;apps&rdquo; job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.</div>

Patient Care Technician, Surgical Step Down, 36 Hours (Nights/every other Weekends)

<div>At Boston Medical Center (BMC), our care teams are changing the face of healthcare. At every level and on every unit, the BMC nursing team is advancing professional practice and delivering evidence-based care to our patients, families, and community. Join our Magnet&reg; recognized organization as a Patient Care Technician and help us continue to carry out our mission of delivering exceptional and equitable care to all, so you can deliver the type of care you know your patients deserve. 
 
As one of the top places to work in health care, we know that providing exceptional care for patients begins with caring for our staff. That&rsquo;s why you&rsquo;ll find a supportive work environment at BMC, with rich opportunities throughout your career for training, development, and growth. There&rsquo;s never been a better or more exciting time to become a BMC Patient Care Technician.
Position: Patient Care Technician
Location: IMCU, 3 Surgical Step Down
Schedule: 36 hours per week, Permanent Nights, Every Other Weekend
ABOUT THE Critical Care/ 3W IMCU DEPARTMENT AT BOSTON MEDICAL CENTER: 
 
BMC's Surgical Step Down unit is a 38-bed unit providing care for intermediate level surgical patients. The patient population consists of post-operative and surgical specialty patients, including trauma, vascular surgery, neurosurgery, transplant patients and cardiothoracic surgery.
POSITION SUMMARY: 
 
As a Patient Care Technician in our Critical Care department, you will be a key member of the healthcare team at BMC. Under the direction and supervision of the registered nurse (RN) and in accordance with hospital policies, procedures, protocols, and standards of practice, our Patient Care Technicians provide direct clinical and support services. Using our patient-centered care model and uplifted by a supportive nursing organization, you will participate in the delivery of care to our patients and their families. You will also work cooperatively with all healthcare team members to provide a variety of support services to meet patient, family, and staff needs.
JOB RESPONSIBILITIES:<ul>
<li>
Perform a variety of appropriately delegated patient care interventions for patients in the Critical Care department and their families.</li>
<li>
Clinical services could include, but are not limited to: obtaining vital signs, bathing and feeding, dressing wounds, assisting with hygiene, cleaning rooms and linens, and emotional support.</li>
<li>
Perform a variety of environmental and inventory activities to ensure a safe, clean, and appropriately equipped environment for patients, visitors, and staff in the Critical Care dept.</li>
<li>
Contribute to the efficient operation of the Critical Care dept, ensuring quality patient/family clinical outcomes.
</li></ul>JOB REQUIREMENTS:<ul>
<li>
A high school diploma or GED certificate</li>
<li>
Certification in basic life support (BLS), including CPR certification (must be current or obtained within 30 days of employment)</li>
<li>
Ability to pass clinical competency testing</li>
<li>
Physical ability to meet job responsibilities</li>
<li>
Basic math and computer proficiency</li>
<li>
One of the following:

One year of previous experience as a Patient Care Technician in an acute hospital setting

Currently enrolled in a nursing program and have completed two cycles of clinical rotation

Completed an approved Patient Care Technician training

Completed an approved certified medical assistant training

One year of previous experience as an EMT or field medic (considered for adult ED positions only)
</li>
<li>Fluency in another language a plus</li>
<li>
Previous medical/surgical experience preferred</li>
</ul>
JOB BENEFITS:<ul>
<li>
Competitive pay</li>
<li>
Tuition reimbursement programs</li>
<li>
Highly subsidized medical, dental, and vision insurance options</li>
<li>
High provider-to-patient ratios that often exceed state standards for quality and safety</li>
<li>
Supportive work environment with a focus on training, development, and growth</li>
<li>
Access to Pathways, a leadership acceleration program increasing inclusion and diversity at the leadership level across Boston Medical Center Health System</li>
</ul>
Boston Medical Center is an Equal Opportunity/Affirmative Action Employer. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to Talentacquisition@bmc.org or call 617-638-8582 to let us know the nature of your request.
Compensation Range:
$23.19- $27.17
This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, and licensure/certifications directly related to position requirements. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), contract increases, Flexible Spending Accounts, 403(b) savings matches, earned time cash out, paid time off, career advancement opportunities, and resources to support employee and family wellbeing.
Equal Opportunity Employer/Disabled/Veterans
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or &ldquo;apps&rdquo; job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.</div>

Patient Care Technician, Surgical Step Down, 36 Hours (Nights)

<div>POSITION SUMMARY:
Responsible for the overall clerical functions of the nursing station/front desk. Working collaboratively with the clinical team, the Unit Coordinator participates in delivery of patient care by providing a variety of clerical, customer relations, and support services to patients, their families/visitors, and healthcare team members.
Position: Unit Coordinator
Location: Med Surg, General Med Surg Unit, M6E
Schedule: 40 hours Days, with every other holiday and every other weekend
ESSENTIAL RESPONSIBILITIES / DUTIES:
Care of the Patient and Family/Visitors: Performs a variety of direct service activities to ensure that patients and their families/visitors receive timely information and appropriate responses to their needs.<ul>
<li>
Greets and directs patients, families, visitors and staff in a friendly courteous positive customer service manner. Identifies self. Provides informative, non-clinical information when requested by patients, families, staff or visitors. Interacts in a courteous professional manner.</li>
<li>
Coordinates activities of front desk/office support services. Performs clerical duties for the department. Answers/responds to telephone calls and inquiries in timely manner. Handles inquiries; refer calls/inquires to appropriate personnel in a timely manner. Checks and replies to BMC e-mail frequently during shift.</li>
<li>
Checks voice messages and follows up on messages during the shift. For Respiratory Therapy Dept.; this also includes: Logs in to the pulmonary function test (PFT) extension at the start of each shift, following breaks and lunch. Logs off the PFT extension at the start of breaks, lunch and at the end of the shift.</li>
<li>
Uses manual/computer programs/terminal for access &amp; data entry of patient information, verifies and updates as necessary, print reports, faxes as needed, order items as needed, schedule appointments, verify information etc.</li>
<li>
Answers patient call lights in a timely manner and immediately, if possible. Responds to patient requests within the scope of his/her role, seeks assistance from the clinical team as appropriate. Follows-up on call light requests to ensure nursing staff has responded.</li>
<li>
Maintains communication data, i.e. computer, charge/white boards, daily communication sheets, assignment sheets, updates room name tags, pre-caution labels i.e.</li>
<li>
Participates in orienting patient to their room, call light, telephones and the unit by distributing welcome letters and informational packets.</li>
<li>
Initiates daily RN phone assignment, logs RN daily phone numbers, and demonstrated appropriate procedures to triage calls through patient call system.</li>
<li>
Secures patients&rsquo; personal property and belongings according to hospital procedures, e.g., labeling patient belongings, sending valuables to the safe, etc. Ensures a patient belongings list for every patient. Upon discharge copies belongings list and files in binder/other designated location.</li>
<li>
Monitors healthcare computer software systems (i.e., SCM, SDK, GE, etc.) and Bed Board for new discharge orders, prints discharge summaries, places discharge summaries in chart, makes clinic appointments for patient prior to discharge, documents as required.</li>
<li>
Handles and distributes mail, flowers, gifts, etc. Facilitates patient/family/visitor access to available hospital services such as, the cafeteria, chapel, gift shop, parking, cashier, etc.</li>
<li>
Identifies emergency situations and initiates appropriate response actions within the scope of his/her role. Is familiar with area disaster plan and unit.</li>
<li>
Coordinates and makes appointments for transportation for patients and related materials, e.g., VA, chair car, patient transport, medical records, specimens, blood products, requisitions, etc., in a timely manner. Uses computer software /terminal for access data entry.</li>
<li>
Interface among various departments: works collaboratively with other units, services, and departments to ensure patients, families, visitors and staff receive needed services information, and materials.</li>
<li>
Takes initiative to identify and resolve/respond to questions and/or discrepancies; acts within the scope of his/her role and refers issues to appropriate team members as needed.</li>
<li>
Performs a variety of office and clerical functions, such as photocopying, sending and receiving fax transmissions; takes actions to respond appropriately. Checks copier daily and replaces paper as needed. Calls for service of copier as needed.</li>
<li>
Coordinates unit&rsquo;s communications including but not limited to, placing alpha numeric text pages to physicians or appropriate staff; calling family members/next of kin, etc.</li>
<li>
May assist in patient admission, discharge and transfer processes by obtaining and managing insurance pre-approvals, obtaining and verifying demographic information, completing free-care applications obtaining and creating medical records.</li>
</ul>
Medical Record and Order Entry: Maintains accurate, complete, up-to-date patient care records as defined by hospital policy.<ul>
<li>
Prepares charts and labels on admission with appropriate documentation sheets and places appropriate clinical pathways in bedside charts, as ordered. Maintains complete and accurate medical records through timely filing of results and treatment documents, periodic chart thinning and replenishing of chart forms. Ensures that chart made for the patient has all necessary documents and labels in place, etc.</li>
<li>
Label precaution charts with appropriate precaution labels. Maintains supply of precaution signs for patient rooms.</li>
<li>
Accesses, retrieves and enters computerized and non-computerized data, e.g., retrieving lab and test results, etc. Communicates findings to clinical team members as appropriate. Maintains statistics for the PFT Lab and Bronchoscopy areas. (applies to Respiratory Therapy Clinic only)</li>
<li>
Schedule and books patient appointments. Uses manual/computer programs/terminal i.e. SCM, IDX, GE i.e. for access &amp; data entry of appointment information. Follows the approved scheduling/appointment policy. Schedules appointment on day of request. Notifies appropriate individuals as required. Prints appointments as required. Faxes information as needed.</li>
<li>
Checks chart for completeness. Check to ensure that appropriate pathway sheet is in the chart. Obtain discharge summaries, ensuring each page has barcode labeling etc., prior to forwarding materials to medical record room. Recopies and replenishes chart forms, e.g., medication records, activity sheets, etc., prior to expiration, ensuring each form is appropriately labeled with the correct patient&rsquo;s name and medical record number.</li>
<li>
Transcribes patient care orders accurately and in a timely manner as appropriate.</li>
<li>
Collaborates with the healthcare team to obtain necessary information for test/procedure scheduling inclusive of necessary pre-test/procedure preparation scheduling, e.g., books necessary, preoperative screening exams/tests in advance of scheduling surgery/procedure; coordinates patient test/procedure schedule to minimize patient travel and time off unit.</li>
<li>
Communicates test/procedure/therapy schedule and relevant changes to patients, families, primary care providers, consultants, and staff as appropriate.</li>
<li>
Maintains appropriate manual/computer logs records, and unit databases, e.g., diet list, census sheets, supply log, and patient board to include updated physician coverage, current pager number and RN name at all times, admissions, discharges, etc.</li>
<li>
Ensures that the unit has a current Downtime Materials Box. Maintains and replenishes Downtime Box with appropriate order sheets, Doctor's Orders, Progress Notes, lab etc. Is proficient in downtime procedures and aware of location of Downtime Computer and Printer that can be accessed when other computers fail.</li>
</ul>
Care of the Environment, Equipment and Material Supplies: Performs a variety of activities to ensure a clean, safe and stocked unit environment for patients, visitors and staff.<ul>
<li>
Conducts daily rounds, to ensure safe and clean environment and contacts appropriate Department/staff to clean, transport, and/or to address other safety/cleanliness issues.</li>
<li>
Initiates work/repair orders uses computer software /terminal for access data entry. Log issues with the ITS rounder or to the help desk. Arranges for delivery of expired/broken equipment/materials to appropriate repair site. Tracks and returns borrowed/rented equipment.</li>
<li>
As directed by manager, logs/completes daily patient charges/billing, inclusive of appropriate billing codes, either manually or via automated systems according to department /hospital standards. Insures billing is complete and without errors.</li>
<li>
Checks inventories, orders, maintains and restocks to par level supply of papers, forms and office supplies according to par levels and budget targets using online ordering computer system or paper systems. Organizes work and storage area. Verify amounts received as ordered. Orders other supplies as requested. Competent in ordering supplies online using Lawson, RSS, and Staples, RR Donnelly i.e.</li>
<li>
Participates in searches for missing patients, belongings and/or equipment.</li>
<li>
Maintains and troubleshoots basic office equipment including but not limited to, daily reboot of computer, load printer/photocopier with paper, point-of-service monitors, printers, fax machines, addressograph, etc.</li>
</ul>
Work Rules, Standards, and Competency Compliance: Acts in a manner that supports a positive and collaborative work environment and that is congruent with established standards, policies, procedures, and regulations.<ul>
<li>
Conforms to hospital universal standards of performance and conduct, including those pertaining to patient rights and BMC Standards of Behavior, so that the best possible customer service and patient care may be provided. Works cooperatively and constructively with all staff members and takes appropriate steps to effectively resolve interpersonal conflicts seeking assistance from his/her supervisor when needed.</li>
<li>
Seeks out and acts upon constructive feedback regarding daily performance and works toward achieving goals identified during performance evaluations.</li>
<li>
Participate in staff meeting, departmental/unit initiatives, quality improvement projects and committee meetings as assigned i.e. cost containment activities as needed. If unable to attend non-mandatory activities, accepts responsibility to review meeting minutes and document review and become knowledgeable of issues discussed.</li>
<li>
Complies with established practice standards, policies, procedures, protocols, guidelines, and regulations, e.g., DPH, Joint Commission, Fire Codes, OSHA, etc.</li>
<li>
Follows established Conduct and Attendance, Safety, and Infectious control policies/standards; consistently available on the unit.</li>
<li>
Participates in ongoing educational activities to maintain competency and update requisite skills in his/her area of responsibilities; maintains accurate annual educational record.</li>
<li>
Completes annual mandatory educational requirements, e.g., safety regulation and infection control review, departmental and unit specific competencies, etc.</li>
<li>
Maintains a presentable appearance in accordance with dress code. Wears assigned uniform while on duty. Wears and has visible Hospital I.D. badge that identifies self as a Unit Coordinator.</li>
<li>
Assists in orientation of new staff, and serves as a resource to float staff on your unit.</li>
<li>
Adapts to changing patient and unit needs including but not limited to offering assistance to other team members, floating, adjusting assignments, running unit/patient errands when requested, needed, etc.</li>
<li>
Collaborates with charge nurse/supervisor to coordinate break periods with unit activities.</li>
<li>
Remains knowledgeable of and demonstrates reliability in regard to established work rules and policies such as hours of work, attendance, punctuality standards, uniforms, etc.</li>
<li>
Utilizes hospital&rsquo;s cultural beliefs as the basis for decision making and to support the hospital&rsquo;s mission and goals.</li>
<li>
Follows established hospital infection control and safety procedures.</li>
</ul>
OTHER DUTIES:
Performs other duties as needed.
JOB REQUIREMENTS
EDUCATION:<ul><li>
Requires a high school education or GED.</li></ul>
CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:<ul><li>
Must complete competency requirements as offered.</li></ul>
EXPERIENCE:<ul><li>
One to two years previous clerical experience. Healthcare setting preferred.</li></ul>
KNOWLEDGE AND SKILLS:
<ul><li>Work requires demonstrated competence to effectively speak, read and write English. Multilingual skills (beyond that of English) in languages appropriate to the patient populations served by the Boston Medical Center are preferred.</li>
<li>
Work requires ability to accurately interpret and utilize medical terminology and abbreviations.</li>
<li>
Demonstrated proficiency with various computer software systems, including Microsoft Office (Word, Excel, Outlook, etc.) and hospital wide systems such as SEM, IDX, SDK, etc.</li>
<li>
Ability to use and troubleshoot basic office equipment.</li>
<li>
Excellent interpersonal skills and ability to interact appropriately with nursing staff, patients, families/visitors, physicians, and other hospital staff in a fast-paced environment.</li>
<li>
Organizational skills to effectively set priorities and efficiently complete assigned work.</li>
<li>
Ability to effectively apply basic administrative skills, e.g., typing, filing, telephone skills, etc.</li>
<li>
Work requires physical ability to meet core job requirements in accordance with practice setting demands for the patient populations regularly served.</li>
</ul>
Compensation Range:
$19.35- $26.04
This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, and licensure/certifications directly related to position requirements. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), contract increases, Flexible Spending Accounts, 403(b) savings matches, earned time cash out, paid time off, career advancement opportunities, and resources to support employee and family wellbeing.
Equal Opportunity Employer/Disabled/Veterans
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or &ldquo;apps&rdquo; job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.</div>

Unit Coordinator, General Med Surg Unit, M6E, 40 Hours (Days) w/ every other weekend/holiday

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